Robby Chesnick

Texas State University - Student Recreation Center Facility Operations

Agency Description:
• Agency Type: Private Agency

• Mission Statement: To foster lifelong learning and wellness, stimulate development and facili-
tate retention by providing recreation services to the students first, as well as the university
community.

• Vision Statement: Texas State University Campus Recreation will be recognized as a leader in
recreation and leisure services.

Job Responsibilities: Facility Operations Intern

• Assisted the front desk with daily operations such as equipment check-out and reservations
• Created new custodial supplies inventory list and labels for custodial rooms
• Created reports using the Fusion software
• Monitored Recreation Center usage and attendance
• Helped set up for different types of events hosted at the recreation center
• Sort lost and found, and make sure recycling is empty each week
• Used GATO web content manager system to update Department of Campus Recreation web
page
• Helped with daily repairs around the facility

Goals and Objectives:

Objective 1: I will obtain an understanding about each program offered at the recreation
center.
- I did meet this objective. I met this objective by gaining more knowledge about the
different programs that are offered at the recreation center such as, the Group X classes,
Intramural sports, club sports, and student success.
Objective 2: I will assist with reservations for programs at the recreation center.
- I did meet this objective. I met this objective by assisting with reserving rooms for differ-
ent patrons and also helping set-up and break-down equipment for the different pro-
grams.
Goal 1: To identify and become familiar with key components of recreation program plan-
ning.
- I did meet this goal. By meeting the two objectives for this goal I was able to gain more
knowledge and experience with planning programs at the recreation center. I would co-
ordinate with my supervisor to make sure the rooms were properly prepared for each
program.
 Robby Chesnick

Objective 1: I will assist with setting up for a program to obtain first hand experience with
putting together a program at the recreation center.
- I did meet this objective. I met this objective by assisting with the setup the Student Suc-
cess program that happened the week before classes began. I also helped with closing
down the event.
Objective 2: I will observe how a program is ran at the recreation center and gain
knowledge about the resources needed for program.
- I did meet this objective. I met this objective by observing the 5-on-5 basketball tourna-
ment that was hosted at the recreation center. I was able to gain valuable knowledge
about how a program is fully run and the necessary resources for it.
Goal 2: To understand the relationship between programming and the use of facilities,
natural resources, and human resources.
- I did meet this goal. I was able to meet this goal by completing each objective while at the
recreation center. I was able to observe many different types of programs and get an
idea about the resources needed to fully run a program.

Objective 1: I will discuss the program budget with my supervisor to understand how the
recreation center makes money.
- I did meet this objective. I was able to discuss, with my supervisor, the yearly budget that
the recreation center has to work with and get an understanding about how the recrea-
tion center is run and where the funds come from.
Objective 2: I will review policies and procedures with my supervisor and the facilities GA
to understand the day-to-day procedures at the recreation center.
- I did meet this objective. I was able to quickly learn about the policies and procedures
that the recreation center enforces. I was able to help enforce these policies and I also
assisted with introducing new policies that the recreation center created.
Goal 3: To demonstrate the ability to use existing resources to maximize program effec-
tiveness and efficiency.
- I did meet this goal. I was able to meet this goal with the help of my supervisor and the
GA at the recreation center. I was able to gain knowledge regarding the yearly budget
that the recreation center has available to them and how they are able to maximize their
resources with what is given.

Objective 1: I will assist in preparation and promotions for the new smoothie bar (Shake
Smart) inside the recreation center.
- I did meet this objective. I met this objective by helping with promotions for the new
smoothie bar inside the recreation center. My preparation included hanging new signs
around the facility and passing out fliers in the quad promoting a free shake day.
Objective 2: I will review the Department of Campus Recreation webpage and make any
needed corrections or updates that are needed.
- I did meet this objective. I was able to meet this objective by attending a GATO training
session to gain knowledge in web content managing. I was then able to review the
webpage for the Department of Campus Recreation and make the necessary changes and
updates.
 Robby Chesnick

Goal 4: To prepare and disseminate appropriate promotional materials in preparation for

implementing recreation programs.
- I did meet this goal. By completing these two objectives I was able to meet this goal.
Along with promoting the new smoothie bar and editing the webpage I would also assist
with promoting different programs/events that the recreation center would be hosting.

Objective 1: I will focus on providing great customer service to our patrons at the recrea-
tion center and continue working on those skills.
- I did meet this objective. I was able to meet this objective and continuing to improve my
customer service skills. I was really able to notice the development of these skills with
the more situations that I was faced with at the recreation center.
Objective 2: I will develop effective communication with my supervisor and make sure to
check-in with him each day at the recreation center.
- I did meet this objective. I met this objective by establishing a good professional relation-
ship with my supervisor. I was able to communicate with him daily whether through
face-to-face conversation or over text/phone. There were situations where my supervi-
sor was not at the recreation center for periods of time so it was important that I estab-
lished a good line of communication with him.
Goal 5: To continue to develop professional skills that will benefit myself in my career.
- I did meet this goal. I was able to meet this goal while completing my fieldwork at the
recreation center. I have really noticed a development in many skills and traits that will
benefit myself in my professional career. I really wanted to focus on my communication
skills with my supervisor and co-workers as I believe having good communication skills
is vital in any career.

Suggestions:
I don’t really have many suggestions that I can give this agency to improve the fieldwork experi-
ence. This semester was a unique situation because my supervisor was given new duties with the
outdoor center, taking him away from the recreation center more than he would be in previous
semesters. The only issue was that I was not able to have quite as much face-to-face meetings
with my supervisor to discuss and talk about my experiences. Other than that one minor change,
I absolutely enjoyed my field work experience at the Student Recreation Center this semester. It
was a challenging experience but that is what made it so rewarding. I was challenged ,by my su-
pervisor, to expand my knowledge about programming and the recreation center but was given
the proper tools and help in order to further expand myself professionally.