Documente Academic
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CONTENT
No Chapter Page.n
.
o
1. Preface 03
2. Acknowledgement 04
3. Chep-1-INTRODUCTION 07
à A) Introduction 07
à B) History 07
à C) Nature of business 08
à D) Major Awards 09
à E) Registered Office 10
à F) BOD 10
à G) Mgt. Structure 11
à H) Location 12
à I) Process of Broadcastings 12
à J) Name of Programmes and RJs 13
à K) Other companies of TIMES 14
4. Chep-2- INTRODUCTION TO FM 15
INDUSTRY
à A) Industry detail 15
à B) FM Growth 16
à C) FM stations 18
à D) FM Future 19
à E) Industry size 20
à F) Key Players 21
à G) Major Players 22
à H) Key forces to development of industry 22
5. Chep-3- SEGMENTATION, 23
POSITIONNING, TARGETING
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à A) SEGMENTATION 23
- a) Meaning 23
- b)Types of segmentation 23
à B) TARGETING 26
- a) Meaninig 26
- b) Levels of Targeting 26
à C) POSISIONING 27
- a) Meaning 27
- b) Posisioning Statement 27
- c) Brand Position 28
6. Chep-4-INTRODUCTION TO SERVICE 29
MARKETING AND MARKETING OF
RADIO MIRCHI
à A) Introduction 29
à B) Meaning 29
à C) Characteristics 29
à D) Service Mkt. In Brief 30
- a. Product 30
- b. Price 34
- C. Place 38
- d. Promotion 38
- e. people 40
- f. Process 41
- g. Physical Evidence 42
7. CHEP-5- SWOT ANALYSIS 46
à A) STRENGTH 46
à B) WEAKNESS 47
à C) OPPORTUNITY 48
à D) THREATS 48
8. CONCLUSION 50
9. BIBLIOGRAPHY 51
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CHEP-1-INTRODUCTION
♦ INTRODUCTION:
⇒ Radio offers reach, frequency, impact and economical advertising solutions for
advertisers. Radio advertising rates are low on cost-per-thousand basis as
compared to other media Radio forms an excellent complementary medium to
television and print. It can extend the reach of a campaign, focus the delivery,
and enhance or reinforce a message. Radio speaks to its audience in a highly
personal manner. Listeners build a relationship with their local radio
personalities - a rich resource into which the community can tap. Unlike
television, radio does not require any commissioned original content. Most of the
content on radio is live. The biggest content - music - requires a royalty which is
payable to the relevant societies viz. Phonographic Performance Limited (PPL)
and Indian Performing Rights Society (IPRS) and certain music companies. The
prime time for radio listenership differs from prime time television viewing. Radio
listenership peaks in the morning, afternoon and late night time slots, while
Television viewership reaches its peak during the night slot. Listenership of
radio as indicated by the Indian Listenership Track (ILT) survey is the highest as
a percentage among the younger audiences (15-29) and the SEC A audiences.
The research indicates that almost 70% of SEC A audiences listens to radio
everyday. This is the audience most sought by advertisers.
♦ HISTORY
⇒ In 2000, where the Government formally announced auction of 108 FM
frequencies across 40 cities, Entertainment Network (India) Limited won the
largest number of licenses, thereby acquiring a national footprint, and becoming
the only commercial FM broadcaster present in all 4 Metros, with an exclusive
presence in 7 cities and Radio Mirchi was born.Earlier available in the seven
cities of Mumbai, Delhi, Kolkata, Chennai, Pune, Indore and Ahmedabad, now it
is also available in key markets of Bangalore, Hyderabad, Jaipur, Patna &
Jalandhar therby taking the tally to 12 stations across India
⇒ Pursuant to a resolution passed in the meeting of our Board on June 3, 2000 the
Registered Office of our Company was shifted from 22, Ashoka Apartments,
Nepean Sea Road, Mumbai - 400 006 to The Times of India Building, Dr. D. N.
Road, Mumbai - 400 001. Further vide a resolution passed in the meeting of our
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Board on May 29, 2003 the Registered Office of our Company was further
shifted to 4th, Floor, Matulya Centre, A- Wing, Senapati Bapat Marg, Lower
Parel (West), Mumbai 400 013.
YEAR PLACE
October 2001 Launched our radio broadcasting station in Indore.
December 2001 Launched our radio broadcasting station in Ahmedabad.
April 2002 Launched our radio broadcasting station in Mumbai.
May 2002 Launched our radio broadcasting station in Pune
April 2003 Launched our radio broadcasting station in Delhi
May 2003 Launched our radio broadcasting station in Kolkata.
♦ Nature of Business
⇒ We are the largest private FM radio broadcaster in India based on the number of
operating stations and listeners. We operate FM radio broadcasting stations
through the brand Radio Mirchi in ten Indian cities. We are the only company
with private FM radio stations in all four metropolitan cities of Delhi, Mumbai,
Chennai and Kolkata. We are also the only private FM radio broadcaster in the
cities of Ahmedabad, Indore and Pune.
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♦ Major Awards
⇒ We have received several awards from leading industry bodies such as RAPA
and advertising clubs in Chennai and Kolkata, for our radio broadcasting
stations at Mumbai, Delhi, Chennai and Ahmedabad. Some of these are listed
below:
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2005 31st RAPA Awards -Radio Radio Jingle Script-Hindi- Park Street Radio Mirchi Pune
andTV Advertising Practitioners
Association of India.
2005 31st RAPA Awards -Radio Radio Spot Script –Hindi- Ab Tak Atthavan Radio Mirchi _Delhi
andTV Advertising Practitioners
Association of India.
2005 31st RAPA Awards -Radio Radio Spot Script-Bengali-Show Promo Radio Mirchi-Kolkata
andTV Advertising Practitioners
Association of India.
2005 31st RAPA Awards -Radio Radio Spot Script-Tamil- Gettimelan on Mirchi Radio Mirchi Chennai
andTV Advertising Practitioners Chinna Thirai
Association of India.
2005 31st RAPA Awards -Radio Radio Public Service - Mirchi Gandhi Jayanti Radio Mirchi
andTV Advertising Practitioners Ahmedabad
Association of India.
2005 31st RAPA Awards -Radio RAPA D.S Mittle Trophy -Campaign of year on Pink Hutch –Radio
andTV Advertising Practitioners Radio Mirchi
Association of India.
2005 ITC Kolkota Trophy 2005 Silver for Promo "Bappi Da Gyan" Radio Mirchi, Kolkata
Consumer Connect
Awards,Advertising Club
Kolkota.
2005 Spark 2005 Advertising Club, Silver for Public Service Announcement -Actor Vijay Radio Mirchi, Chennai
Chennai.
2005 Spark 2005 Advertising Club, Silver for Public Service Announcement -Actor Radio Mirchi, Chennai
Chennai. Vikram
♦ Registered office
⇒ 4th, Floor, Matulya Centre,
Wing, Senapati Bapat Marg,
Lower Parel (West),
Mumbai 400 013.
♦ Board Of Directors
⇒ Mr. Vineet Jain : Chairman & Non- Executive Director
⇒ Ms. Rama Bijapurkar :Non-Executive and Independent Director
⇒ Mr. Ravindra Dhariwal : Non-Executive Director
⇒ Mr. A. P. Parigi : Managing Director and CEO
⇒ Mr. N.subramaniam :CFO
⇒ Mr. Rajesh Kurup :SVP.people innovation
⇒ Mr. Prashant Panday : Deputy Chief Executive Officer
⇒ Mr. Farid Kureshi :COO, Times OOH
⇒ Mr. Nandan Srinath :COO,ENIL India
⇒ Mr. G. Sharath Chandra : COO - ENIL International
⇒ Mr. Tapas Sen : Executive Vice President - Programming
⇒ Mr. Nataraja Thiagarajan :Chief Technical Officer
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♦ MGT. Structure
01000900000378000
00002001c00000000
00040000000301080
0050000000b020000
0000050000000c023
a0e520f040000002e
0118001c000000fb0
21000070000000000
bc020000000001020
22253797374656d00
0e520f0000e4c7110
072edc63020e51600
0c020000520f00000
40000002d01000004
000000020101001c0
00000fb029cff0000
00000000900100000
0000440001254696d
6573204e657720526
f6d616e0000000000
00000000000000000
0000000040000002d
01010005000000090
2000000020d000000
320a5a00ffff01000
40000000000550f36
0e205f2d000400000
02d01000003000000
0000
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♦ Location
YEAR PLACE
October 2001 Launched our radio broadcasting station in Indore.
December 2001 Launched our radio broadcasting station in Ahmedabad.
April 2002 Launched our radio broadcasting station in Mumbai.
May 2002 Launched our radio broadcasting station in Pune
April 2003 Launched our radio broadcasting station in Delhi
May 2003 Launched our radio broadcasting station in Kolkata.
May 2003 Launched our radio broadcasting station in Chennai.
April 2006 Launched our radio broadcasting stations in Banglore,
Jaipur and Hyderabad
April 2007 Launched our radio broadcasting stations in Patna & Jalandhar
♦ PROCESS OF BROADCASTING:
⇒ The process of production start of the research for song. They do marketing
research base on observation,interview,quastinnare to know ehat are the
different population like by the different category of the listener. In this research
the different grades are given to the song according to the populity. The grade
range is from A+ to D. A+ stands for most popular & the hot song. D stands for
the least popular song. They played A+ songs in radio approximately 17 times in
a day. In the radio mirchi the research is done at central level. They are doing
research in the colcutta and applicable to all India.
2)PROGRAMMING OF SONGS:
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assign. They have to put just a song and everything done by software.they
prepare advance programming for one month. This software in clued
songs,jingles,advertisement,cricket updates,traffic beats,etc.. according to the
pre-decided sequence RJ needs to do just a click.
3)MIXING:
4)BROADCASTING:
⇒ For broadcast propose radio mirchi they are using ultramodern, state of the art
machinery and the equipment to ensure good quality & unentred to broadcast of
the songs. According to information shared by a company executive each
equipment costing lacks of rupees. Radio mirchi they have a separate room for
this high-tech equipment where they are logically and technically placed. Radio
mirchi have a own tower. This equipment broad cast analogue signal to a tower,
which will received the signal encode it in the digital form and the transmit in to
the general public.
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♦ OTHER COMPANIES:
⇒ The radio mirchi belongs to the Entertainment Network India Limited (ENLI)
group. ENLI is a part of the TIMES GROUP. The Times group also having
different companies like…..
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CHEP-2-INTRODUCTION TO FM
INDUSTRY
♦ INDUSTRY
DETAIL:
1. INDIAN FM INDUSTRY:
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FICCI Ernst & Young Report, 2004]. The unusually high license fee structure
and year-on-year annual escalations of 15% hampered the FM radio growth.
2. FM INDUSTRY GROWTH:
⇒ The media and entertainment sector will continue to grow at 20-22 per cent. Last year,
the FICCI-PWC report had indicated 32 per cent growth for the FM radio industry on a
base of Rs 300 crore revenue generation. This was based on second phase rollout of
private FM radio expansion plans by the Ministry of Information and Broadcasting.
⇒ “The boom in FM radio is driven by the anticipation of an increase in the foreign direct
investment (FDI) cap from current 20 per cent to 26 per cent or even more and the
permission to broadcast news and current affairs,” a media analyst said.
⇒ The shift to revenue-sharing arrangement in the second phase is also responsible for the
high growth, the analyst added.
Growth Drivers:
⇒ Network Expansion
⇒ After implementation of Phase II Policy of FM radio privatization, private sector
FM radio is likely to be available in many more cities and will enable advertisers
to reach out to a larger consumer base, using radio as a medium. This could
result in radio getting a larger share of the advertising spends.
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⇒ Local Advertising
⇒ Globally, the local retail segment constitutes a large part of radio's advertising
income. As per the CII-KPMG report, while local advertising contributes 70% of
radio revenues in the United States of America, in India, the share of local
advertising is only about 8% of radio revenues. Ideally, a localized medium like
radio can be effectively used for local-level promotions and region-specific
advertising campaigns, apart from being bundled as part of cross-media
promotion strategies. This would make the medium more attractive for a large
number of local advertisers, rather than being dependent on a concentrated set
of national advertisers.
⇒ Other Opportunities
⇒ New opportunities in the radio business may arise from technological changes
and other regulatory changes.
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⇒ Internet Radio
⇒ As internet connections have become faster and software for cyberspace has
become more sophisticated, audio listeners have benefited. Free, downloadable
audio players for computers have made listening to audio via the computer
possible. Traditional over-the-air radio stations have begun to take advantage of
the new software, as well as the internet's ability to deliver graphics, data and
video at the same time, to enhance their audiences' listening experience. The
internet has also extended the reach of radio stations beyond their own markets,
which was determined by the strength of their broadcast signals, to the entire
world.
3. FM STATIONS:
⇒ India is all set to add more FM radio stations in 92 new cities under the third
phase of FM radio expansion .The Indian radio sector , according to according to
a study conducted by the Federation of Indian Chambers of Commerce &
Industry and PricewaterhouseCoopers is poised to become a Rs 1,200-crore
industry by 2010.
⇒ Due to the huge growth of FM Radio Industry and demand for further expansion
of FM Radio coverage, Government is considering expansion of FM Radio to
other cities through private agencies under Phase-III. In view of this the
Government has sought the recommendations of TRAI under Section 11(1) (a) of
TRAI Act, 1997 on the modifications to be incorporated in the policy for FM
radio broadcasting Phase-III.
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Letters of Intent (LOI) for 245 channels were issued and 136 channels have
become operational. The 97 vacant slots of this phase were put on re-bid
recently. It is expected that FM Broadcasting coverage will soon be extended to
cover a total of 92 cities.
⇒ Apart from this a number of technical issues relating to co-channel spacing and
collocation of FM broadcast transmitters have been raised for deliberation. The
International experiences have been compiled to get better understanding of
present scenario in other countries.
⇒ India’s FM radio industry , according to a The Telegraph report ,is in its infancy
and “needs protection. FM industry representatives feel that advertising on
radio is not experiencing any significant growth. From its current 2 per cent share it is set
to touch 4-5 per cent of the total mass media advertising in future. Only a couple of FM
Operators in India i.e. Big FM and Radio Mirchi are making profit from the radio business .
Radio industry is bleeding heavily in India.
4. FM FUTURE:
⇒ The Indian radio sector may become a Rs 1,200-crore industry by 2010, according to a
study conducted by the Federation of Indian Chambers of Commerce & Industry and
PricewaterhouseCoopers.
⇒ The present annual advertisement budget for media in India is around Rs 12,000 crore
and the FM radio's share in it is a meagre 3%.
⇒ The share would grow substantially over the next 10 years, as at least 338 FM channels
will be operational by then, the study says.
⇒ But soon advertisers saw merit in it. "We often come across clients who want to make
deals for an unlimited period. But, it is not our policy," a Red FM official said.
⇒ Amar and Power FM had clocked revenues of Rs 6 crore each in 2005-06, while it was
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⇒ Radio Mirchi had earned Rs 5 crore in 2005-06 from the Kolkata market. Its total
revenue from seven stations (New Delhi, Mumbai, Chennai, Kolkata, Ahmedabad, Pune
and Indore) was Rs 46 crore in 2006-07.
⇒ For the year to March 31, 2007, Red FM's revenue was Rs 8 crore from Kolkata, which
is Rs 3.2 crore higher compared with 2005-06.
⇒ On the other hand, the Indian national public service broadcaster, All India Radio, is
suffering from acute financial crunch owing to its age-old mind-set and lack of
aggressive marketing strategy. As a result, AIR's FM channels—FM Rainbow and FM
Gold—do not get enough patronage of advertisers.
♦ INDUSTRY SIZE:-
The radio industry revenues for fiscal 2005 are estimated at Rs. 3.22 billion, and
are expected to grow by 14.3% to Rs. 3.68 billion by fiscal 2006. (Source: Central
Statistical Organisation, "Advertising Expenditure Forecast", October 2004,
ZenithOptimedia.). The state broadcaster - All India Radio ("AIR") - contributed 55%
of the industry revenues in 2004, which has decreased from 100% in 2001.
(Source: "Indian Entertainment Industry- An Unfolding Opportunity", FICCI-PWC
Report, March 2005.)
The share of Indian radio in the overall advertising pie at ~3% is much lower than
various developed and developing economies worldwide.
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Globally, the share of radio in the advertising pie is around 5% in countries where
the medium is still in a growth phase and around 10-12% of the advertising pie
when the medium reaches a mature phase.
KEY PLAYERS:
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Go FM 1 Mumbai
Visakha 1 Visakhapatnam
Aamar FM 1 Kolkata
Power FM 1 Kolkata
MAJOR PLAYERS
i.Rapid economic growth of the country on the back of economic liberalization and
deregulation
ii.Increase in consumer prosperity
iii.Entry of global consumer companies with large advertising budgets
iv.Higher degree of competitive intensity among consumer companies; and
v.Growth in media vehicles leading to increase in media penetration.
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CHEP-3-SEGMENTATION,TARGETING,
POSITIONING
1) SEGMENTATION:
♦ MEANING:-
♦ TYPES OF SEGMENTATION:-
A. Geo-graphic segmentation:
⇒ Radio mirchi do not use this type of segmentation. They have adopted corporate
strategies. They do not broadcasts any kind of regionals song.e.g. in Gujarat
they do not play Gujarati songs.
⇒ Radio mirchi are use this kind of strategies. They are having gender base
segmentation, age group base, etc..
⇒ In the early morning they are targeting to the old persons because they likes
bhajans And kirtans and all about the gods songs.in the early morning they
started this programme at 5 am to 7 am.
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⇒ In the morning they have another show named HELLO AMDAVAD. They are
giving the traffic updates. And the most interesting the rashi bahvishya. This
show is encouring by the Dhwanit who is the famous RJ in the radio mirchi in all
teen agers and mature persons. They are also giving the crickrt updates, stock
market updates.
⇒ In the afternoon they have TOTAL FILMI. This programme targeted to the
teenagers and all of the film interested peoples because teenagers and school
student are comeback from the colleges and schools. In this programme Ankit
gives all of the current affairs in the Bollywood as well as Hollywood. In this
show RJs gives BLACK KA TICKET to the people.
⇒ In the evening listening is very much high and they have show called
B2B(Bumper To Bumper). In this programme they play hot, new release and the
rocking songs. In the evening times there are lots of traffic cause of officers
leaving at that time they are giving traffic beats.
⇒ In the night PURANI JEANS show. Which is specifically for the mature peoples.
Because they have free from their work and they like to listen old and the
melody songs.
⇒ In the late night Dr. LOVE is specifically for the teenagers.iin this programme
they solved the problems of them and play romantic songs.
C. BEHAVIOURAL SEGMENTATION:
⇒ In behavioral segmentation, buyer are divided into groups on the bases of their
knowledge of attitude towards use of or response to a product. Many marketers
believes that behavioral variables occasions, benefits, user rates, user status,
loyalty status, buyers readiness stages and attitude are the best starting points
for the constructing market segments.
a. Occasion:
⇒ Occasion can be defined in the terms of the time of the week, month, year or in
the terms of other well defined temporal are aspects of consumers life. All the
program they design to meet the occasion. In the NAVRATRI they play Ras
Garba at the sponcered party plots. In the UUTRAYAN also they are coming to
the our terrace to fly kites and give the helpline number for save the birds.
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b. Benefits:
⇒ Radio mirchi people they are plying all the melody as well as new, hot, and the
rocking songs. They often plays sad or emotional songs. That’s why “MIRCHI
SUNNE WALE ALWAYS KHUSH”
c. User’s status:
d. User rate:
⇒ Market can be segmented in to Light, Medium and heavy users. How much time
period listener are listening mirchi so they have adopted the strategy to convert
light users in to medium users and medium user to heavy users. First of listener
have to listen the programme carefully then give answer bay call or SMS. The
person is attracted from gift vouchers, gifts, movie tickets, restaurant discount
coupans.
⇒ Consumers are aware about the programme by giving advertising in the news
papers, hording, promotion. They are coming out cricket updates, traffic beats,
stock market updates.
f. Loyalty status:
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2) TARGETING:
♦ MEANING:
⇒ Once the firm has identified it’s market segment opportunity it has to decided
how many and which ones to target. Marketers are increasing combining
several variables in an effort to identifies smaller, better, defined targets groups.
♦ LEVELS OF TARGETING:
⇒ Radio mirchi do not use the homogeneous preferences they are also not using
the defused preferences. They using the clustered preferences because specific
types of customers are having specific need. The need of the different person
are different. radio mirchi are targeted to the college students and the teenagers
so they playing hot and the new songs. In the evening they play this type of
songs in the bumper to bumper.
⇒ They also targeting the mature person and they like to listen old and melody
songs. Radio mirchi are playing this kind of old songs in the night in the show
PURANI JEANS.
♦ Niche marketing:-
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3) Positioning:
♦ MEANING:
⇒ For example in the early morning they played a peaceful bhajans and the
prayers so the old age people get satisfaction. Generally people become
happy when his or her satisfaction be satisfied and the radio mirchi is
doing the same thing they provide the different promotional offeres and
the other gifts so people are being happy. And the another thing is that
the RJs of the mirchi is fantastic .they are playing superb songs during
the day. They are take interview of the celebrities like hero, heroins ,
sports persons, businessmen, and the police commissioner and the CM,
PM etc..
⇒ They are having some programmes like JAYANTI JOKHAM in this kind of
programmes they are giving entertainment and funny jokes. And the all
RJ’s are also very funny in their own programme they are also make the
some funny contests and the so on.. so we can tell that the statement
which they have given is true because they want to give an full
entertainment.
⇒ “mirchi sun ne wale always khus” this statement defines that whomever
listen the mirchi he or she will become happy although he or she have
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• PRODUCT DIFFERENTIATION:
• PEOPLE DIFFERENTIATION:
• IMAGE DIFFERENTIATION:
⇒ They are also differ from the frequency i.e. 98.3 . radio mirchi is tuned
on the 98.3 frequency and they give a small sentence to differ it to
from other radio stations is “ IT’S HOT ”
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CHEP-4-INTRODUCTION TO SERVICE
MARKETING AND MARKETING OF
RADIO MIRCHI
♦ INTRODUCTION:
⇒ The service sector accounts for more than 50% of the Indians
GDP. It is growing at a much faster rate than the to other
sector manufacturing and agriculture. In a highly competitive,
rapidly, globalization environment the designing and
managing of services going to be an challenging task. Also
company facing parity with competitive offering on product
futures use service dimensions for successful differentiation.
Companies seek to develop a reputation for superior
performance in delivering, a better and faster response to
queries, and a quicker resolution of complaints.
♦ MEANING:
⇒ A services is any act of the performance that one party can offer to
another that is essentially intangible and does not result in the
ownership of anything. It’s production may or may not be tied to a
physical product.
1. intangibility:
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2. Inseparability:
3. Perishability:
4. Variability:
⇒ Service depend on who provides them and when? And where ? they are
provided they are highly variable. Service buyers are aware of this variability
and often talk to others before selecting a service provider.
⇒ Service provided by radio mirchi are highly variable in the nature because it
depends upon the mood of RJs and the songs selection by production manager
and his team sometimes when RJ is in exiting mood we can enjoy the all
benefits and sometimes not.
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1. PRODUCT:-
⇒ In Service you can’t see the product. In radio mirchi product is a
programm the entrntaiment is the benefite which is lishners is
getting form the programm they have a different type of programm
like DIN HUA BEGIN, HELLO AHMEDABAD, KHUBSURAT,
TOTAL FILMY, BUMPER TO BUMPER, PURANI JEENS,
DR,LOVE, JAYANTI JOKHAM, RAT BAKI.
• Service programme:
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⇒ The very first prograsmme of the radio mirchi is the DIN HUA
BIGINS. This programme is specially made for the old age people
and the religious people. In this programme they are not giving any
kind of advertising. And the main goal of this programme is to
spread good atmosphere around us. They are plying different
kinds of the bhajans, kirtans, aartis and many more.in this product
they have targeted oldage people. Generally all programme have
a specific persom but this is onmly the programme in this there are
not any radio jokies.this show’s time is early morning at 5am to
7am daily.
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realesed films. They give the latest news of the bollywood for
example, Kareena and Shahid kapoor’s breakup. And the affairs of
the saif ali khan and kareena. In total filmi they give MIRCHI
HAPTA VASOOL in the hapta vasool they give four tickets and
snacks voucher in the R-World theatre. Specially on the
Wednesday they give Fun Friday tickets to the people. So in the
TOTAL FILMI they gives news of the bollywood as well as
Hollywood. This programme is segments for the youngsters. In this
show they play new realases films songs means the A+ categories
songs they played.
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this programme they have also a massage thing that who want to
propose or tell something to his or her love or farmaish they can
tell in this. At 12:00am they greet person who have registered their
birthday.
⇒ These above are the daily programme but they have also a weekly
programme like RATBAKI, JYANTI JOKHAM, DJ SONGS,etc…
⇒ On the same day there is one another show is specially for the
club going people. This show is handlaed by the famous DJ of the
city like in Ahmedabad DJ Rakshit is hosting this show.
⇒ These all above are the product of the Radio Mirchi. So the all
programme have a specific segment and the all programme have
a it’s own specific RJ for the handling of the show.
2. PRICE:-
Price is not just a number or a tag on an iteam. It is value of product. It is a
what consumer is getting benefits in return of the paying for product. Generally,
price is all around us you pay rent for your appartmrnt, tution for education and a
fee to your fees to your physician or dentist.
In radio mirchi it is free for the customer they have to not pay any rupee for
getting services. But radiomirchi charging money from the companies for
advertisement of their product and radio mirchi is charging generally Rs. 300 for 1
second. They are having different strategy for charging price they are as follow.
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1.Flexible price:
In the radio mirchi they are charging flexible price. When the demand is less
then they charge less price and when demand is high at that time they are charging
more. Like in the morning in programme DIN HUA BIGIN in this programme most of
the people are not listening this programme so they costing less or they are not
giving any advertise in the DIN HUA BIGIN.In when the listeners are high at that
time they are charging very high price i.e. HELLO AMDAVAD and BUMPER TO
BUMPER. At this time most of the people are listening radio so they are costing
high.
2. discount price:
3.Drivesiory price:
Diversionary pricing refers to low price which is quated for a basic service to
attract customers.
Radio mirchi is offering drivesiory price. If you book your advertisement at higer
price when the demand is high than you get the less money to advertisement at
where the demand is very less or listener is very less. Like you are giving the
advertisement in the BUMPER TO BUMPER then you will get discount in
advertisement in the HELLO AMDVAD.
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High price maintenance pricing strategy is used when the high prices is
associated with the quality of the service. Radio mirchi is the first leading FM
station in the India. And the leader is always charging high price because he is the
leading. Radio mirchi is the leading and provide the quality entertainment so they
charging high price.
5.Combo price
Combo price means by booking your advertisement in radio mirchi you have
options to book your advertisement in other related business if you are giving
advertisement in radio mirchi then you have chance to give advertisement in THE
TIMES OF INIDIA at lesser price.
♦ PRICING METHODS:
Company selected a pricing method that include one or more of this three
consideration we will examined six pricing setting method.
1. mark-up pricing:
In target return pricing the firm determines the price that would yield
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Break even point is a point where cost and profit is become equal.
Generally break even analysis is a most important technique of profit planning, and
profit forecasting. It mainly includes cost, volume, profit. Break even point is the
point at where cost is equal to revenue.
5. Value pricing:
In going rate pricing the firm bases it’s price largely on competitors
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price. The firm might charge the same more or less than major competitors. Going
rate pricing is quiet popular where cost are difficult to measure or competitive
response is uncertain. Firms feels that going rate price is good solutions because it
is thought to reflect the industrial corrective wisdom.
i.Increase auction
ii.Decrease auction
iii.Sealed auction(bid)
8. Group pricing:
Consumer and business can join group to avail a volume discount and
the other concession.
3. Place:-
City Category of
City
Indore B
Ahmedabad A
Mumbai A+
Pune A
Delhi A+
Kolkata A+
Chennai A+
Banglore A
Jaipur A
Hyderabad A
Patna B
Jalandhar B
♦ Location:
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♦ Coverage:
4. Promotion:-
Promotion means efforts for the high selling. The fundamental
difference which must be kept in mind while designing the promotion strategy for
services is that the customer realizes more on subjective impressions rather than
concrete evidence. Promotion includes sales promotion, advertising, publicity and
public relations. These all are explained below with correlates to radio mirchi.
a) Advertiding:
b) Sales promotion:
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c) Public relation:
d) Publicity:
Publicity means to come out in the eyes of the public by doing good
work. Radio mirchi is doing publicity by going to the terrace on the Uttrayan and tell
to save birds. They are also giving the helpline number if the bird is injured. They
are doing publicity by their Mirchi’s car tha’s called LBW(LAL BUMPER WALI CAR).
5. PEOPLE:-
People constitute an important dimension in the management of services in
their role both as performers of services and as customers. People as performers of
services are important because, ”A customer sees a company through its
employees. The employee represent the first line of contact with the customer.
They must, therefore, be well informed and provide the kind of service that wins
customer’s approval.”
⇒ There are two kind of people in the service marketing:
1. service provider
2. customer
1. Service provider:
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2. Customers:
Service provider
Art director
Radio Jokies
Programme designer
Script writer
Programme director
Financial
Space selling executives
5. Process:-
In a service organization, process means the system by which you
receive delivery of the service constitutes. In the service marketing there is no
clear cut inputs or output. Rather it is the process of adding ‘value’ or ‘utility’ to
system inputs to create outputs which are useful for the customers.
Services can be described on the basis of the types of processes used in
the delivery of the services. The three kind of the delivery processes that are
applicable in case of service products are (1st) job shop process, (2nd) continue
process and (3rd) intermittent process. Now we see the all of the above process
in detail.
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advertisement are prepared in the art room and the other radio mirchi’s jingles
and the mix songs are prepared in the production room. And the songs which
are going to be played are selectes in the broadcasters room.
2. Continue process:
b) PROGRAMMING OF SONGS:
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click.
c) MIXING:
d) BROADCASTING:
3. Intermittent process:
7. Physical evidence:-
Generally physical evidence means cleanliness in a doctor’s
clinic, the exterior and interior décor of a restaurants, adequate facilities for
personal needs on the air port all contributes towards the image of the service
as perceived by the customer. In RADIO MIRCHI they are also having a
different services like studio ,equipments, copy rights, crowd, promotion.
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or management room. Without ID cards any of the RJ can noit go inside the
studio. After entering to the studio we can see the table and on the different
table theu put a red dry chillies in the jar. Near these table there is all RJs
photos with celebrities. And the most interesting thing is that tere is every thing
in the red colour. After entering in the main studio of the songs broadcastings at
the left hand we have production room at where all the jibgles and the all
advertices are made. after the production room there is a back up room. There
is a main two studios at where RJ are doing their work on radio. Between these
two room there is a room from they are take all the calls which questions are
asked in the contest.
1. studio
2. equipments
3. copy rights
4. crowds
5. promotion
1) Peripheral evidence:-
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2) Essential evidence:
1. equipments
2. computers
3. mike
4. DJ software
5. signle tower
6. RCS software.
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b) High listenership:
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share and is the second largest media vehicle after the leading Bengali daily.
c) Stronge FM Background:
d) Product Innovation:
f) Famous RJs:
2. Weakness:
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the policy and procedure of the organization.Second element is weakness from this
element we can measure what is the negative point of the company and at which
part company is not doing well and not so good with compare to the competitors.
b) More advertisement:
The radio mirchi ia played songs from the grades and they play
A+ songs in a day approximately 17 or 18 times. So whomever listening a radio
very long time is boring srom the repetition of the songs.
3. Opportunity :
Radio mirchi is now in the 32 cities and there are many space where
radio mirchi can open their FM station. So if they are uding this areas where they
haven’t started their FM station is beneficial.
b) Increase audience:
FM listeners are increasing day by day and they are use to listen
radios. And where radio mirchi has monopoly at there people will only like to
listen radio mirchi. All people are interested to listen a song on radio not on
the Television.
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4. Threats:
a) increasing competition:
b) government policy:
Radio mirchi and any other FM station are based on the license.
They have to get license from government for radio and suddenly government
incersing the fees of license than it may happen that fm station have to stop their
work or pay high fees to the government,
radio mirchi is only the station at there they are playing only
melodious song means not sad song. Some times it happen some people are in
sadness and they do not want to listen melidous songs and they switchoff to
radio mirchi and go to other stations. And in this situation the statement of radio
mirchi “MIRCHI SUN NA WALA ALWYS KHUSH” It can be wrong. So for any
manufactures and broadcasters can not get what consumer wants.
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CONCLUSION
As we have all wright about in the rhis report I have deeply studied and
analyse it. The Radio mirchi is a no.1 FM station in FM industry in all
over India. Radio mirchi is the only FM station Which is having profit in
their Balancesheet. They have a best RJs in the Whole FM industy.
Radio Mirchi is the largest Radio Station in Gujarat. Radio Mirchi has a
group os TIMES which is having a different companies in it. This TIMES
group is also famous in all over the world.
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Gujarati people of a Gazals and the Gujarati songs. And thay also
givethe special programme of the English songs.
BIBLIOGRAPHY
I take help of many things to prepare this report are as follows:
à WEBSITES:
1) WWW.ENIL.COM
2) WWW.VIKIPEDIA.COM
3) WWW.GOOGLE.CO.IN
à BOOKS:
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