03 Elementary

BOOKLET
Elementary
“
A new concept in effective
communication
“
www.selexidiomas.com
TABLE OF CONTENTS
1 Introducing yourself and others
2 Daily Routine
3 At a Restaurant
4 Communications
5
5 Travelling
6 In the Office
7 Work and Health
8 Business Tools
Unit 1
Introducing yourself
Skills
Greeting people
Making small talks
Vocabulary
Small talk phrases
Nationalities and countries
Jobs
Grammar
Verb to be
Possessive adjectives
Listening
Introductions
Speaking
Small talks
Vocabulary
Nationalities and countries.
A. Do you recognize these flags? Where are they from? What

languages do they speak? Complete the chart below.
1 2 3 4 5 6
7 8 9 10 11 12
13 14 15 16 17 18
Country Language Country Language
1. Denmark 10. Lebanon
2. 11.
3. 12.
4. 13.
5. Belgium 14. Ireland
6. 15.
7. 16.
8. 17. Greece
9.Malaysia 18.
Vocabulary
A. Look at these people. Say where they are from, using words
from the list. What are their nationalities?
e.g: Dahlia is from India. She’s Indian.
India - The U.K – Japan – Brazil – Poland – The USA – Italy – South
Africa
Vocabulary
B. Look at the people on the previous exercise again. Choose a

job from the list and write it in the table. Then Listen an check
(Track 01).
Sales Rep. – Financial director – Chief Executive Officer – Personal

Assistant – Technician – Human resources manager – Receptionistv –
Team Leader
Name Job title Nationality of the company
1 Dahlia
2 Raquel
3 Randy
4 Lukasz
5 Tiziana
6 Charlotte
7 Yuko
8 Jacob
C. Which Works in the previous exercise are there in your

Company? Think of some other directors, assistants and managers.
Director Assistant Manager

Marketing Director Sales assistant Technical Manager
Vocabulary and Writting
Introductions and personal information
A. Complete this information about yourself. Then, use the verb “to be”
to talk about it.
My country
My job
My nationality
Nationality of my company
I’m from…
B. Now read these business cards and complete the information in the
charts.
I’m_________(name) Her name is_____ I’m__________
I’m
from______(countryI
and i’m______(job)
My Company is_____
Grammar
A. Possessive adjectives - my, your, his, her, its, our, your, their - modify
the noun following it in order to show possession.
Examples:
•I'll get my bag.
•Is this your luggage?
B. Read these examples, and identify the possessive adjectives, then complete
the chart below.
- Where is your Company?

- Do you work for Facebook? Mark Zuckerberg is its CEO.
- Adam D’angelo is my Chief Technology Officer
- Joan has her own Company. Sheis selfemployed.
You
He
She
It
We Our
They Their
Grammar
A. Choose the right possessive adjective:
•Two students didn't do ___________ mathematics homework.

•I have a car. __________ doors are green.
•We have a dog. __________ name is Pancho.
•Nancy is from England. _____________ husband is from Australia.
•Ann and Nadia go to a high school. ____________ little brother goes to
primary school.
•We go to a high school. ______________ high school is fantastic.
•I like singing. ___________ mother sings with me.
•François and Alain are French. ____________ family are from France.
Mary likes ______________ grandmother. She often visits her.
B. Replace the personal pronouns by possessive adjectives:
•Where is (I) ____________ book?

•Here is (we) ____________ teacher.
•She goes to school with (she) ____________ brother.
•(They) _______________ father works in a car factory.
•(You) ____________ laptop is very expensive.
•(He) _____________ favorite hobby is tennis.
•(I) ______________ husband and I want to go to Paris.
•We want to see (it) ____________ historical monuments.
•Leila likes (she) _____________ dog !

•(He) _____________ name is Bobby.
Grammar-Exercises
A. Underline the correct word in Italics
1. This is my department-Human resources.Laurie is his / my boss.

2. She has an assistant. My / her name is Paulie
3. You / your desk is nexto Pauline’s.
4. Next to you is Harald, and that is he’s / his documents.
5. The coffee machine is for our / their office only –not the whole
department.
6. They have their / my coffee machine in the HR kitchen.
B. Complete the e-mail with the words below.
Am – your – my – our – are (x2) – is (x3) - her

Vocabulary
Small talk
A. Starting a conversation
We often start a conversation with a statement. Match the sentences to

the situations
1. The weather is perfect today. a. at a conference

2. This soup is delicious. b. at a hotel
3. I really like your new office. c. at a restaurant
4. The rooms aren't very good here. d. in a car
5. The traffic is really bad. e. visiting a client
6. The speaker is very interesting. f. walking outside
with a colleague
B. Now complete the responses:
Agree - better - every - hot - knows - responsible
1. Yes, I know. It isn't usually_________at this time of year.

2. Yes, I________. And the salad is also not bad.
3. Thanks. It's much________than our last location.
4. I know. Please tell Rachel about it. She's_______for organizing the
trip.
5. Yes, I know. It's like this_____day!
6. Yeah, he_______a lot about marketing.
Vocabulary
Small talk
C. We also start conversations with questions. Match the questions to the

answers.
1. What do you think of our country? a. It's very nice. I
really like the people
and buildings.
2. Are you married? b. No, I'm single.
3. How was your trip? c. No, it's my third
time here.
4. Are you enjoying the conference? d. Oh, it was so long.
I'm very tired now.
5. Where do you come from? e. Well, I was born in
Egypt, but I live in
Amsterdam now.
6. Is this your first visit to Dublin? f. Yes, I am. It's very
interesting.
D. Discuss
1. What is small talk?
2. In what situation do people make small talk?
3. Are you good at small talk?
Look at the list of topics below. Are they small talk appropriate? Why?
Why not?
The latest films
Your last holiday
Religion
Your family
The local basketball team
The correct political party
Cars
The weather
The death penalty
Gardening
Your home town
The product you want to sell
Vocabulary and Speaking
Small talk
A. Useful expressions
1. Asking open-ended questions: 2. Emphasising mutual interests:
• So, what do you think of…? • It’s always good to meet

• What’s your opinion about…? somebody interested in…
• How about this /these …., huh? • I don’t often meet people who
• Have you heard about…? like …..as much as I do!
• It’s great to meet somebody
3. Encouraging your partner to speak: who is as excited about ……as I
am!
• It is ……, isn’t it?
• I can’t believe……, can you?
• It’s great that…., don’t you
think?
• I would love to …., wouldn’t
you?
B. Read the list below, discuss and decide which are the dos and don’ts of
small talk.
a) talk more than you listen
b) ask open-ended questions
c) gossip about the people in the room
d) stick to one topic
e) talk to one person
f) maintain eye-contact
g) emphasise mutual interests you share
h) encourage your partner to talk
i) share a lot of personal information
j) be the first one to introduce yourself
Speaking
Small talk
A. Discuss.
Are these good conversation openers? Why?
B. Using the vocabulary and the openers from the lesson, introduce yourself
and role play a small talk with a partner.
Unit 2
Daily routine
Skills
Talking about daily routines
Discussing work and hobbies
Vocabulary
Daily activities
Routine verbs
Grammar
Present simple
Adverbs of frequency
Speaking
“How often…?”
Vocabulary
Talking about daily routine
A. Discuss
• Do you work 8 hours a day? If not, how many hourse do you work?
• How many hours a week?
• Do you usually do overtime?
• How much time do you spend commuting?
B. Look at the chart below. Complete it with the verbs in this list and
what you normally do.
Wake up - Get up – Take a shower – Have breakfast – Have a coffee

Go to work – Arrive work – Take the bus / subway – Have a meeting –
Check e-mails - write reports – visit clients – answer e-mails/phone
calls – Have lunch – Leave work – Arrive home – Watch TV/The news
Go to bed – Have dinner
Hour Activity Hour Activity

6:00 14:00
7:00 15:00
8:00 16:00
9:00 17:00
10:00 18:00
11:00 19:00
12:00 20:00
13:00 21:00
Grammar
Present simple
Present Simple
It is used to express habitual or routinary actions. When you say what

you do everyday, or habitualy (go to work, study, take the bus) , you are
using the present simple.
To say how habitual is an action, we use frequency expressions
(everybody, twice a day, etc) and adverbs of frequency (Always, often,
usually, sometimes, never, etc).
The corresponding WH- question Word for routin is How often.
Study its form:
Affirmative
I/you/we/they go to work at 7:30 am. He/she/ takes the bus at 8:00 am
Negative
I/you/we/they don’t drive to work. He/she doesn’t walk to work
Interrogative
What time do you arrive work? What time does he/she take the bus?
Important:
He- she – it in affirmative sentences put an “S” at the end of the main verb.
In negative and questions they use DOES (NOT) and the main verb in its
infinite form.
E.g: She plays – She doesn’t play – Does she play?
Reading
Present simple
A. What do you think about the title of the article? Who do you think are
the super employees?
B. Read the article and answer:

• Do they work 8 hours a day?
• Do they arrive on time?
• Do they take breaks?
The Super Employees
How often do you work 9 or 10 hours a day? Well, imagine these workers:
they always work 16 hours a day, seven days a week. They are never late
for work, because they never leave the building. They rarely take breaks –
only to recharge their batteries.
Of course, they aren’t human, they’re robots.
So, where do these robots work? Staples- the US office distributor- employs
them in its warehouse in Chambersburg, Pennsylvania. 50% of staff are
robots who move ítems around the warehouse. Because the new
“employees” are so good, Staples wants more in its other 29 warehouses.
• Do you have robots in your Company? What do they do?

• If not, do you have Jobs for a robot in your place? Which ones?
Grammar
Adverbs of frequency
A. Read the text again and complete the chart below.
1_____ 2_____ sometimes often usually 3_____
0% 50% 100%
Adverbs of frequency, show how often an action is repeated. The go

before the main verb, except in the case of verb to be, where they go
after.
E.g: They always work 16 hours a day.
They are never late.
B. Make true sentences about yourself using the adverbs of frequency and
the present simple.
1. _________________________________________________________
2. _________________________________________________________
3. _________________________________________________________
4. _________________________________________________________
5. _________________________________________________________
Vocabulary and Grammar
Wh- question words
A. Read the text one more time and match these questions with their
corresponding answer.
1) Who do the robots work for? a) Office products

2) What does Staples deliver? b) After 16 hours
3) Where do the robots work? c) To recharge their batteries
4) How often do they take a day off? d) To move ítems
5) When do they stop work? e) Never
6) Why do they stop work? f) In the warehouse
7) How does staples use the robots? g) In Staples
B. What do the words in bold in the first exercise mean?
a) They way/method: How

b) General information: What
c) Time:_______
d) People:_______
e) Places:_______
f) Reasons:______
g) Frequency:______
C. Ask answer questions about your job and Company using similar
questions from A.
e.g: Who do you work for? I work for Unilever.
Vocabulary
Free time activities
A. Write the correct activity below each picture.
cook – go jogging - go shopping - go skiing - go to the gym -

meet friends - read - watch TV
B. What do you do in your free time? Discuss with a partner.
C. Richard and Julie work for the same company, but they have
very different lifestyles! Read their conversation below.
Julie: So, what do you do in your free time?
Richard: Well, I often watch TV in the evening. What about you?
Julie: I go jogging, and I sometimes meet friends in the evening.
Richard: How often do you go jogging?
Julie: I go jogging every morning. And you?
Richard: I hardly ever go jogging. Maybe once a year!

Julie: Do you cook?
Richard: No, I never cook. I always order pizza. And you?
Julie: I cook every day. I love cooking!
Richard: How often do you travel?
Julie: I travel twice a year. In winter, I usually go skiing.
Speaking
How often?
A. Interview your partner about his/her routine. Add some extra

questions of your own.
How often do you…
1) Turn on the computer before 8 am?
2) Go to work in the morning?
3) Answer 40 emails before midday?
4) Get up before 8 am?
5) Have breakfast with family/ in the office?
6) Leave work before 5pm?
7) See friends and family twice a week?
8) go to bed before 11 pm?
9) do exercise for about 45 minutes?
10) Make a presentation?
11) Have conference calls?

Unit 3
At a restaurant
Skills:
Talking about Food and drinks
Ordering food at a restaurant
Grammar Focus:
There is and there are
Countable and uncountable nouns
Vocabulary:
Food and drinks
Drinks
Listening:
Ordering food
-At a restaurant
Vocabulary
At a restaurant
A. Write the words below each picture
chicken curry - chocolate cake - cucumber salad - fish and chips - fruit
salad - grilled tuna with rice - ice cream - spaghetti with meat sauce -
tomato soup
B. Can you add any other dishes?

Vocabulary
At a restaurant
A. How many “courses” or dishes a menu has? Look at the previous page
dishes and classify them by course. Also add some drinks to the
menú.
MENU
Starter
Main course
Dessert
Drinks
B. Claire is having a meal in a restaurant. Listen to dialogues 1-5 Put them

in order (track 02)
____Asking for the bill

____Asking for the menu
____Ordering
____Paying
____Serving
Listening
At a restaurant
C. Look at the menu and answer the questions below. Listen again to
check your answers. (Track 02)
1. Does Claire order a starter?

2. What does she order to eat?
3. What does she order to drink?
4. Does she order a dessert?
5. Does she give the waiter a tip?

Vocabulary
At a restaurant
A. What do we say when we ...
1. ask for something, for example a menu?
2. order food or drink?
3. serve or give something to somebody?
4. offer something?
5. leave a tip?
Listen again to check your answers.
B. Listen to two people at a restaurant. What do They order? What is

their total bill? (Track 03)
C. Listen again and underline the correct word in italics.
1. Would / Do you like some sushi?

2. We like/we’d like a bottle of sparkling wáter
3. Do you like /would you like to order first?
4. I’d / I’ll have the grilled vegetables please.
5. I like / I’d like some sushi please
6. How is/was your meal?
7. Would you like /you like a dessert?
8. I’ll have/ i like a coffee

9. We’ll / We’d like two coffees, please.
10. Could/ Would I have the bill please?
Listening
Video: “At a restaurant”
A. Watch the video and answer these questions:
https://www.youtube.com/watch?v=Gxd6LshVU8A
- What do they order to Drink?

- What do they order to eat?
- What do they order for a side dish?
- What does the main say about spicy food?
- How does he ask for his steak?
- Do they ask their food to go?
- What do they ask for after they finish eating?
B. Study these Phrases:
The guest The waiter

•A table for two, please. •What can I do for you?
•Can I have the menu, please. •Can I help you?
•What's on the menu? •Can I take your coat?
•We're not ready yet. •Have you booked a table?
•The steak for me, please. •Would you follow me, please?
•A salad, please. •Can I take your order, sir/madam?
•I'll have the same. •What would you like to start with?
•That's all, thank you. •What would you like to drink?
•Can I have the bill, please? •What would you like for dessert?
•Here you are. How would you like your steak?
•Keep the change (rare, medium, well done)
•Do you have wine Do you want a salad with it?

•I'd prefer red wine. What kind of dressing?
•Please bring us another beer. Anything to drink?
•Could I have…. Is everything all right?
•What can you recommend? Did you enjoy your meal?
Grammar
Countable and Uncountable nouns
A. Write the words below the pictures
a banana a carrot a peach a tomato an apple an egg

some beef some berries some bread some butter some chillies
some chips some crisps some grapes some lemons some pork
Grammar
B. Now put the words of the previous page in the table.
Countable (singular) Countable (plural) Uncountable
C. Watch a video and answer True (T) or False (F) next to each sentence.
(Video:Something to eat)
1. There was some meat.

2. There wasn't any wine.
3. There were some potatoes.
4. There were some carrots.
5. There was a banana.
6. There was some water.
7. There wasn't an apple.

8. There were some tomatoes.
9. There weren't any vegetables.
10. There was some fruit juice.
Grammar
D. Look at the sentences in the previous page and complete the rules with
some, any or a / an. .
• We use___________with singular countable nouns, e.g. apple.

• In positive sentences (+), we use_______with plural countable
nouns, e.g. carrots, and uncountable nouns, e.g. water.
• In negative sentences (-), we use_______with plural countable
nouns, e.g. vegetables, and uncountable nouns, e.g. wine
E. Complete the sentences below with à/an',`some' or àny'.

1. I had________eggs for breakfast this morning.
2. Maria is preparing_________sandwich for her son.
3. Andrew has_____meeting with his boss at 5 o'clock.
4. I'm sorry, I can't meet you today. I don't have_________time.
5. Martin needs________job. He doesn't have________money.
6. I went to the tourist information office to get_________information about
the city.
7. It took 10 minutes to get home. There wasn't_________traffic.
8. Thomas found________money in the street yesterday.
9. There is_________English dictionary on my desk.
10. I met__________interesting people at the party last night

Unit 4
Communications
Skills
Talking on the telephone
Writting and Answering e-mails
Vocabulary
Telephone Phrases
Formal and Informal E-mails
Grammar
Verbs and prepositions of movement.
Writting
Writting E-mails
Vocabulary
Telephone calls
A. Read these expressions for the telephone. Are they at the start or the
end? Who says them? The caller, the receiver or both?
Start / End Caller / Receiver
Hello the dubai grand

Hotel?
Can i help you?
This is…
I’m calling about…
Thanks for your help.
You’re welcome.
Goobye.
B. Listen to two parts of a telephone call. Confirm your answers in A.

(Track 04)
C. Study this vocabulary.
Good morning/afternoon/evening.
This is Mike at (company name)/Mike from (department name).
Could I speak to (person you’re calling for)?
I’m calling about/because…
When the person you want to speak to is unavailable

Can I leave a message for him/her?
Could you tell him/her that I called, please?
Could you ask him/her to call me back, please?
Okay, thanks. I’ll call back later.
Vocabulary
Telephone calls
Dealing with bad connections

I think we have a bad connection. Can I call you back?
I’m sorry, we have a bad connection. Could you speak a little louder,
please?
I’m sorry, could you repeat that please?
Ending the call

Thank you very much. Have a good day.
Thanks for your help. Have a good day
C. Work with a partner, take turns to be a caller and a hotel

representative. Telephone a hotel about:
- Business Services (Meeting rooms, Internet acces, Fax)

- Car parking and car rental
- Rooms for 30 people
- Buses from the airport
Vocabulary
Writting e-mails
A. Discuss
• How often of you exchange emails with co-workers, clients or
business partners?
• Is there anything you pay special attention to when you write an
email?
• Is there anything that annoys you about the emails you receive?
B. Saying E-mail addresses
When you say an email address, remember this:
Symbol Name
@ At
. Dot
- Hyphen
_ Underscore
/ Forward-slash
\ Back-slash
Practice Saying this e-mail addresses:

bob@yahoo.bh
jeffery.amherst@britishcouncil.org
reservations@beachhotelbern.com
Jhon_Jhonson@BS-communications.com
Vocabulary
Writting e-mails
A. Study the phrases below. Complete with the opposite register

phrase (formal or informal)
Formal Informal
Openning an E-mail
Dear Mr/Mrs
We are writing to you regarding…
I need to know…
I was wondering if…
Main Body
Would you be so kind as to…
We would appreciate it if…
Would you mind coming earlier?
Can is ask you to…
I would be grateful if
I apologise for not….
Closing an e-mail
Should you require further
information…
Thanking you in advance
Reply ASAP, please.
Thanks
Kind regards
I look forward to hearing from you
Vocabulary
Writting e-mails
C. Phrasal verbs v. formal language

Phrasal verbs are often used in informal emails as well as spoken
English. Look at the informal sentences below and match the underlined
phrasal verbs to their formal synonyms on the next page.
1. It looks like we really need to do up the office.

2. Shelley is off at the end of the month.
3. Don't worry. I'll back you up during the meeting.
4. Good news. It looks like our application finally went through.
5. If sales keep dropping, we are very likely to go under.
6. I haven't got around to contacting the client yet. I'll do it first thing
tomorrow.
7. I tried to call him several times but I couldn't get through.
8. I'm afraid I have to call off tomorrow's meeting.
a. cancel
b. found the time to
c. go bankrupt
d. is taking leave
e. make contact
f. renovate
g. support
h. was formally approved
Writting
Writting e-mails
A. Look at the informal email below. Rewrite it using formal expressions

and phrasal verbs from the previous page.
Hi Scott,
Thanks for the e-mail. It is always nice to hear from people, especially
from you, Scott.
I have not got any reply, a positive or negative one, from Seibido yet.
Let's wait and hope that it will make a BOOK.
Have you finished your paperwork for Kaken and writing academic
articles?
If you have some free time in the near future, I want to meet you and
explain to you our next project.
Why not drink out in Hiroshima if we are accepted?

We need to celebrate ourselves, don't we?
Let's have a small end-of-the-year party
Grammar
Prepositions of place and movement
A. Jim Berman plans visit to Olivia Gonzalez’s company. Read the e-mail
below and find the mistake. Then correct it.
B. Study this prepositions of place
Above Below Behind In front of In Between

Next to On the left On the right

Grammar
C. Jim arrives at the security cabin. Listen and complete the security
man’s directions (Track 05).
“You go_______this road and turn right. Go______ the Factory

to the offices, but don’t park there. Look for the car park sign
and drive ______ below the offices and go_______ the car park
there.
D. Study these prepositions of movement
Out of into along past up down
Exercises
A. Look at the map an complete with a suitable preposisiton of place.
You are in the stairs.
1. Production is_________HR
2. Finance is___________ Logistics
and IT
3. You are________the first floor
4. The wáter fountain is_______ the
cafetería
5. Logistics is___________.
6. Marketing is the last
door_________
7. The lift is_________the cafetería
8. Marketing is__________Sales.
Grammar
B. Look at the map again and read this directions. Where do they take
you to?
1. Start at the stairs. Go past HR and then turn left__________

2. Go left out of IT and along the corridor, they are in front of
you____________
3. Go out of the cafeteria, turn right, and go into the room_________
4. Go into the lift and up one floor____________
D. Correct the mistakes in italics
We are in_____ the 15th floor. Lifts are in front____the reception. Take
the lift to the 15th floor and turn left – in____the right is a coffee area.
Next_____ the coffee area, is a meeting room. Go along_____the
meeting room on your right. We are between of_____ the meeting
room and the stairs. Finance and HR are below______on the 16th floor
Car parking is underground – above______the offices.
Ask for a pass at the security desk on right_______ before you drive in.
Unit 5
Travelling
Skills:
Talking about hotels and booking a room
Talking about traveling
Vocabulary:
Airplanes and airports
Hotels
Grammar
Can/can’t ability and permission
Present continuous
Reading:
Airport facilities
Listening:
Booking a room
Check in at the airport
Vocabulary
Traveling: Planes and airports
A. Discuss
Do you usually travel for business? On holiday?
What is your favorite destination? Why?
In your opinión, what is your best way of traveling?
How often do you travel?
How do you prefer traveling?
Do you travel by plane?
When you travel by plane, which of these is most important to you?
• Internet Acces?
• No delays?
• Comfortable seating?
• Security?
B. What do you need to take with you to the airport?

Match the words with the definitions.
1. departure gate a. where you wait before you get on the

plane
2. check-in b. area where you can buy products and
don't have to pay tax on them
3. passport control c. where someone checks your passport
4. duty-free zone d. where they check you and your bags
for anything dangerous
5. Security check e. where you leave your luggage and get
a boarding pass
Vocabulary
A. Match the words to the pictures.
aisle - boarding pass - overhead locker - seat - stairs - tunnel
B. Now put the sentences in the order that they happen.

Someone looks at your boarding pass and tells you where your seat is.
• You board the plane.
• You put your bag in the overhead locker.
• You sit in your seat.
• You walk down the stairs or tunnel.
• Your boarding pass is scanned at the departure gate.
C. With a partner, try to think of other things that you might find on an
plane. If you don't know the names of these things, use a dictionary to help
you.
Vocabulary
A. Read the short message that you might hear on the plane and complete the
definitions below with the words in bold.
"Ladies and gentlemen we are ready for take off. The flight will take about 3
hours and we will land at our destination at 6pm. If you need any help during
this time please ask our cabin crew."
1. a journey by plane: __________

2. come back to the ground after flying: __________
3. people on an plane who help you: __________
4. the place that you are going to: __________
5. leave the ground and start to fly: ___________
B. Put the words below into the spaces in the text.
baggage reclaim - declare (x2) - electronic - immigration - landing card

officials - terminal - visa
Once you get off the plane, there will be a short walk or a bus ride to the
airport________. The next stage is______. Here,_____will check your passport,
and you might need to fill in a______ Also if you need a____for the country you
are arriving in, some airports ask you to open your passport and show them the
page where it is. At lot of airports now have scanners for your passport, and they
also take your photo. After that, you will get to______. This is the place where
you collect your bags. Then there is customs. There will be two signs. One will
say `Nothing to _______', which will be in green, and the other `Goods
to______', which will be in red. If you are sure that you have nothing illegal with
you, and you haven't bought too many duty-free products, take the green exit.
Reading
Travelling: Planes and planes
D. Read the text and complete the sub-headlines with these

phrases.
Fast internet acces – No delays – Comfortable seating

– Security
Vocabulary
E. Read the text again, and match the words in bold with these definitions.
1. Show your ticket and Passport here and get your boarding card_______
2. Get on the plane here________
3. Show your Passport here_________
4. Two types of ticket________
5. Pack this and carry it onto the plane________
6. Pack these and check them in_________
7. Building where you arrive and leave________
8. Lines of people________
9. When the plane doesn’t go_______
10.Two places to sit on the plane________
F. Discuss
When you fly, what type of ticket and seat do you usually buy?
What was your worst journey? Give reasons.
G. Listen to a conversation at a check –in desk, and look at this departure

board. What is the correct flight number and destination? (Track 06)
Vocabulary
Staying at a hotel
A. Write the words below each picture.
a double room - a key a lift (UK) / an elevator (US) a receptionist

a single room - the second floor
B. Now complete the dialogues with these words.
Can I have your name - Can I see your passport? - How many nights? I
have a reservation - I'd like to book a single room - Is there a lift?
Dialogue 1 - Booking
Receptionist: Hello, Albert Hotel.

Claire: Hello,________ please.
Receptionist: When for?
Claire: For tomorrow.
Receptionist: __________
Claire: Three nights, please.
Receptionist:________, please?
Claire: My name is Claire Brooks. That's B-R-O-O-K-S.
Receptionist: OK, thank you. See you tomorrow.
Vocabulary
Staying at a hotel
B. Now complete the dialogues with these words
Can I have your name - Can I see your passport? - How many nights? I
have a reservation - I'd like to book a single room - Is there a lift?
Dialogue 2 - Checking in
Claire: Hello,_______.
Receptionist: Can I have your name, please?
Claire: Claire Brooks.
Receptionist: Ah, yes. For three nights?
Claire: Yes, that's right.
Receptionist:_____________
Claire: Yes. Here you are.
Receptionist: Here's your key. Your room number is 304. It's on the
third floor.
Claire: Thank you. _______________
Receptionist: Yes, there is. It's over there.
Claire: OK. And what time is breakfast?
Receptionist: We serve breakfast from 8 to 11 o'clock.
C. Look at the situations below. With your partner, practise booking a room
and checking in.
Vocabulary
Staying at a hotel
D. Jenny Chiang is on a business trip in Dublin. She needs to book a hotel room.
Work with a partner. Take note on the following information.(Track 07)
Cost of room
What it includes
Check-in time
Location of hotel
Why she needs a room?
How many nights?
Credit card details
E. Who says these expressions? The receptionist (r) or the customer (c)
F. Complete the sentences with words from the list. Then listen and complete.
(Track 08)
Credit card – room - table – room service – internet acces – reservation –
breakfast – wake up call
1. I have a ____________ for tonight
2. Can I see your____________,please?
3. Your _______________ is on the fifth floor
4. What time is______________ served?
5. Do I need to book a______________?
6. This is Ms. Chiang in room 501. Can I have a____________,please?
7. Do the romos have___________? I can’t log on.
8. I’d also like dinner in my room. Do you have___________?
Grammar
Present Continuous
Present continuous
The present continuous (sometimes called the present progressive) tense in

English is really easy to make and is the same for all verbs. We make it using
the present simple of 'be' + verb-ing:
Here is how we make the positive:
Positive Positive Short Form

I am sleeping I'm sleeping
you are sleeping you're sleeping
he is sleeping he's sleeping
We can make the negative by adding 'not':
Negative Negative Short Form

I am not sleeping I'm not sleeping
you are not playing you aren't playing
he is not reading he isn't reading
Questions are also really, really easy. Just like we made the question with 'be'
in the present simple, here we also put 'am', 'is', or 'are' before the subject to
make a 'yes / no' question. For 'wh' questions, just put the question word at
the front:
Yes / Nox Questions Wh Questions

am I eating chocolate ? Why am I eating chocolate ?
are you studying now ? What are you studying now ?
is he working ? When is he working ?
Unit 6
In the Office
Skills:
Talking about working conditions
Talking about personal space
Grammar
Past simple
There was and there were
Vocabulary:
Office supplies
Words to describe job
Reading:
What does your desk say about you?
Hot desking
Speaking
Discussing working conditions
Writting
Writting an e-mail to HR
Vocabulary
Office Supplies
A. Discuss
- What objects are there in your desk?
- What objects do you use to work?
B. Study the words below.
a calculator a file a folder a keyboard

a mouse a mouse mat a notepad
a pen a pencil a pencil a photo
a plant a screen a telephone paper
paper clips plastic racks post-it notes
Now look at the picture below for about a minute:
Do the exercises on the next page.

Vocabulary
Office Supplies
A. What do you remember?

Without looking at the previous page, complete the sentences below with
there was/were/wasn't/weren't' with à/an', `some' and àny'.
1. There __was___ a calculator.

2. ______________telephone.
3. ______________paper clips.
4. ______________keyboard.
5. ______________plastic racks.
6. ______________lamp.
7. ______________pencil.
8. ______________Post-it notes.
9. ______________pens.
10.______________paper.
Look and the picture and check your answers.

B. Look at the conversation about the desk form the previous page:
A: Do you have a keyboard on your desk?

B: Yes, I do.
A: Are there any pens
B: No, there aren't. But there's a pencil.
A: What else do you have on your desk?
B: I have a notepad and a few paper clips.
Have a similar conversation with your partner about your desk. Use `some',
àny', à few', à lot of', à little'.
Reading
Office Supplies
A. Read the article. Which personality are you?
What does your desk say about you?

A desk is not only a place to sit and do work. It says something about
your personality.
The dreamer
Do you have any photos of your holiday on your desk? Be careful. If there
are a lot of holiday photos, it shows that you prefer to be somewhere else.
You are thinking about the beach, not tomorrow's marketing presentation!
The technophobe
Are there any post-it notes on your desk? If you have post-it notes all
over your desk, it shows that you have a problem with technology. If you
want to be organized, use your computer.
The rebel
Is your desk empty? If there is nothing on your desk, it shows that you
are not yet comfortable in your new company or maybe you are looking
for another job.
The homesick person
Are there many family photos on your desk? It is fine to have a few
photos of your family. But if you have a lot of photos, it shows that you
want to be at home, not at work.
The workaholic
How many empty coffee cups and energy drinks do you have on your
desk? If you have a lot, it shows that you do not have much balance in
your life. You spend a lot of time in the office and you need a hobby.
The chatterbox
Do you always have a box of chocolates on your desk? Office workers with
a never-ending supply of chocolates and sweets are often popular with
their colleagues. But it can also show that you like talking all the time.
Grammar
Past simple
Past Simple
We use the past tense to talk about:
A. Something that happened once in the past:
I met my wife in 1983.

We went to Spain for our holidays.
They got home very late last night.
B. Something that happened again and again in the past:
When I was a boy I walked a mile to school every day.

We swam a lot while we were on holiday.
They always enjoyed visiting their friends.
C. Something that was true for some time in the past:
I lived abroad for ten years.

He enjoyed being a student.
She played a lot of tennis when she was younger.
we often use phrases with ago with the past tense:

I met my wife a long time ago.
Questions and negatives
D. We use did to make questions with the past tense:
When did you meet your wife?

Where did you go for your holidays?
Did she play tennis when she was younger?
Did you live abroad?
E. We use didn’t (did not) to make negatives with the past tense:
They didn’t go to Spain this year.

We didn’t get home until very late last night.
I didn’t see you yesterday.
Grammar Exercises
Past simple
Make the past simple, positive, negative or question:
1. I _________________ (work) in a bank for ten years.

2. Where _________________ (you / live) when you were young?
3. She _________________ (not / study) French at university.
4. He _________________ (travel) through the Middle East last year.
5. _________________ (they / visit) the Louvre in Paris?
6. She _________________ (not / watch) TV yesterday.
7. We _________________ (buy) a new car last weekend.
8. Where _________________ (you / teach) before you came here?
9. He _________________ (not / think) that he was right.
10.I _________________ (cook) steak last night.
11._________________ (Lucy / read) ‘War and Peace’ at school?
12.She _________________ (not / write) to her grandmother.
13.We _________________ (have) a computer when I was a child.
14.Where _________________ (you / go) on holiday?
15.I _________________ (love) ice cream when I was a child.
16.They _________________ (not / meet) yesterday.
17._________________ (she / swim) in the sea in Greece?
18.We _________________ (not / play) tennis yesterday because it was
raining.
19.He _________________ (try) to lift the box but he couldn’t.
20.What _________________ (you / eat) for lunch?
Reading
Personal space at work
A. Discuss
- Describe your working-area. How is it like?
- How many people do you work with?
- Do you like working in the same space than many other people?
- What do you think of sharing desks?
- What are some advantages and disadvantages of sharing desks?
B. Read the article below from a business magazine. Say if the following
sentences are true or false:
1) In IBM, most of the staff share desks
2) The article says that sharing desks reduces costs
3) The study says that some people are less productive when they have their
own desks.
Reading
Personal space at work
A. Listen to three conversations about people and their working space.

Complete the table below (Track 09)
Conversation 1 Conversation 2 Conversation 3
Shares a desk
Works Flexible
hours
Has own coffee
shop
B. Complete these sentences with words in the box.
Own - travel - cup - out - computer - finish - mobile - personalise -

use - colleagues
a. I have my _____________ desk at work.

b. I like to ____________ my work space
c. I start and _____________ work at the same time every day
d. I need a ___________ for my work because I use the internet
e. I sometimes work_____________of the office
f. I have my own coffee ____________ at work
g. I see my_____________ socially outside work
h. I______________ abroad in my work
i. I______________ different languages in my job
j. I make most of my calls on a________ phone.
Are these sentences true for you?

Listening and Vocabulary
Working conditions
A. What do you think people want from a job? Make a list of 5 different
things.
1.
2.
3.
4.
5.
B. Now make 3 Word partnerships in each box to find out what people want
from work
1. High Colleagues 2. Friendly Security

Long Salary Travel Opportunities
Helpful Holidays Job Boss
3. Company Phone 4. Fast Facilities

Mobile Facilities Flexible Promotion
Parking Car Sports hours
C. Now listen and check the Word partnerships mentioned.

D. What do you want from work? Use the Word partnerships from the
previous exercise and make a list. Compare your lists and choose the best
5 most important things.
1.
2.
3.
4.
5.
Speaking
Working condition
A. Read the background and do the activities.
Business is good at the Independent Film Company (IFC) in Vancouver,

but the employees are unhappy. They don’t have flexible hours, many
people don’t have breaks, and they often don’t enjoy their Jobs
The managers are worried that some employees will leave. A team in
Human Resources is interviewing people in different departments: a
receptionist, a production assistant, a camera operator and a
producer.
1. Role play the interview, using the role cards below. You can invent your
own information. Then decide together 3 working conditions to improve
in IFC
Student A Student B
- Interview a staff member and Receptionist
ask questions. Note down the Daily routine (what you do in
answers: your job): You receive visitors,
answer phone calls and book
• Position (What/Job) meeting rooms.
• Daily Routine (What/do/In Hours: 8 a.m. - S p.m. Monday
job) to Friday
• Hours (How many/work) Breaks: one is-minute break in
• Breaks (How often/have) the morning
• Lunch (When and where) Lunch: 1 p.m. - 2 p.m. You
• Feelings about job (What/like usually bring your own food.
or not like about job) Feelings about job: You aren't
happy. The reception desk is
always busy. You work hard, and
the salary is low. You need more
breaks. You want more flexible
hours.
Writting
Working conditions
2. Imagine that you work for IFC. Write an e-mail to the HR team. Tell
them:
- What you like about your job
- What you don’t like
- What conditions you want to change and why.
Unit 7
Work and Health
Skills:
-Talking about work and health
- Describing health problems
- Describing trends
Vocabulary:
- Health problems
- Trends and graphs
Grammar:
-Will, won’t and be going to
- Past simple vs past continuous
Listening:
- Phoning in sick
Speaking:
- Discussing sick leaves and work
Vocabulary
Describing health problems
A. Look at the pictures. Match the numbers to the type of sicknes
A stomach ache A headache A fever

A sore throat An earache A cold
A toothache A cough A cramp

Vocabulary
Describing health problems
B. Study the dialogue
Ann: What’s the matter?

Paul: I don’t feel well.
Ann: What’s wrong?
Paul: I have a headache, and I feel really tired.
Ann: Do you have a fever?
Paul: I don’t know.
Ann: Maybe you have the flu. Go home and rest. Call the doctor if
you don’t feel well tomorrow.
C. When you are sick, we can use the following vocabulary to describe
how you feel.
Asking Questions
Have + noun
• What’s wrong?
• What’s the matter? A headache A fever
A sore throat
A stomachache The chills
• How are you? Sore legs
A backache The flu
Sore feet
• How do you feel? A toothache A cold
Sore eyes
An earache A cough
• Do you have a fever? A sunburn
• Do you feel sick?
Feel + adjective
Well – Better – Fine – Great – Good -Okay
Awful – Dizzy – Sick – Tired – Bad - Nauseous - Terrible
Listening
Phoning in sick
B. Listen to the conversation and answer these questions.

1- What is wrong with David?
2- Do you think Mr Savage believes him?
C. Listen again and complete these phrases.

- In fact, I think I’ve got a bit of flu. I________________at home
- Yes, I_____________________________for an appointment.
- Yes, I_____________________________something and go to bed.
D. Listen to another employee who phones Mr Savage with a problem.

Then practise the conversation with a partner using the word prompts.
A Hello.
B hello, Mr Savage?
A Is / John?
B Yes / Mr Savage / matter / come / late?
A Well / depends. What / problem?
B toothache / I / ring / dentist / appointment
A see
B I / sorry
A What / say ? / worry / later
B Yes / Goodbye.
Speaking and Reading
Sick Leave and Business
A. Discuss
- Do you usually take a sick leave?
- How much time did you take off the last time you were on a sick
leave?
- Does the Company has any policies about sick leaves?
- Who do you think takes more time off?

- Men under 40 or Women under 40?
- Employees who work for private companies or employees
who work for public services?
- Workers who belong to unions or workers who don’t belong
to unions?
- What do you think is the most common reason workers give for taking
time off?
- Which is bigger problema for companies, people who are off work for
long periods, or people who are off for just a day or two?
B. Read the article on the next page. What are the answers for exercise
A, according to it?
Sickies and business
Causes of absence
The report, also compares what managers think are the top 5 causes of
absence and what the employees actually say:
Employees say… Managers think…
1.Colds / flu 1. Colds / flu
2. Stomach problems 2. Stress / emotional problems
3. Headaches /migrains 3 Extending the weekend

4. Back problems 4. Low morale /boring job
5. Stress / Emotional problems 5. Childcare problems
A. Which industries do you think have the most problems with workers
taking time off? Work with a partner and match the average numberof
days off per employee in the box, to the type of industry.
3.3 4.2 4.6 7.7 7.8 7.9
Average days off per employee in the private sector industry

1. Chemicals______ 2. Construction_______
3. Food and drink_______ 4. Oil and mining_______
5. Utilities________ 6. Hotels and Leisure______
Compare your answers with your teacher’s
B. Decide what new company policies to introduce. There are some ideas
below, but think of your own as well.
e.g: We’re going to introduce more flexible working hours.
. flexible working hours . teamwork . on-site counselling
. working from home . a shorter working week
. fitness programmes . job swapping . sports facilities

. massage service . workplace creches
. hire a psychologist . relaxation areas
. bonus schemes
Reading
Work and health
A. Read the text, then decide where to put these words in the text
Strain – efficient – circulating – swiftly – filters - ideal
Health in the workplace
Workstations
Workstations must be designed to suit the nature of the work that the people
using them are required to do. People must be able to leave their workstation
1 B in the event of an emergency such as a fire alarm. Seats should give good
support to the lower back and be at the 2_____ height for the worker to place
their feet flat on the floor. Keyboards should be just above knee-height.
Air
Make sure that the workplace is well ventilated with plenty of fresh air from a
source outside the workplace. This air must be able to move around the office
without causing a draught. If air is contaminated by dirt or germs from
working areas make sure that air-conditioning 3_____ and purifies the air
4_____ around the room.
Lighting
Lighting should be adequate for people to work safely and without 5_____. If
necessary, local lighting should be provided at individual workstations. Light
fittings and equipment should not create any hazard or danger to the worker.
Cleanliness and maintenance
Every workplace should be cleaned on a regular schedule. Waste should be

moved regularly and all waste materials should be kept in a suitable

receptacle. The workplace and all equipment in it must be maintained in
6_____ working order. Also the building itself must be regularly assessed for
hazards such as fire danger or any potential risks to safety.
Grammar
Will and Going to
Will
A. We use the future simple with 'will' to predict the future. It is the
basic way we talk about the future in English, and we often use it if
there is no reason to use another future tense.
• The sun will rise at 7am.
• I think the Conservatives will win the next election.
B. Promises / requests / refusals / offers.

It's about wanting to do something or not wanting to do something in
the future.
• I'll help you with your homework.
• Will you give me a hand?
• I won't go!
C. We often use 'will' when we're talking about a decision at the

moment of speaking.
• A: I'm cold. B: I'll close the window.
Be going to
A. We often use 'be going to' to talk about our future intentions and
plans. We have usually made our plans before the moment of
speaking.
• A: We've run out of milk. B: I know, I'm going to buy some.
B. We can also use 'be going to' to make a prediction about the
future. Often it's possible to use both 'be going to' and 'will' but it's
more common to use 'be going to' if we can see evidence in the
present.
• Look at those boys playing football! They're going to break the
window.
• The sky is getting darker and darker. It's going to rain.

Grammar Exercises
Will and Going to
A. Make the future simple positive (WILL):
1. A: “There's someone at the door.” B: “I _______________ (get) it.”

2. Joan thinks the Conservatives ____________ (win) the next election.
3. A: “I’m moving house tomorrow.” B: “I ____________ (come) and
help you.”
4. If she passes the exam, she __________________ (be) very happy.
5. I _________________________ (be) there at four o'clock, I promise.
B. Make the future simple negative:
1. I'm afraid I _________________ (not / be) able to come tomorrow.

2. Because of the train strike, the meeting _____________ (not / take)
place at 9 o'clock.
3. A: “Go and tidy your room.” B: “I ________________ (not / do) it!”
4. If it rains, we ______________________ (not / go) to the beach.
5. In my opinion, she _________________________ (not / pass) the
exam.
Vocabulary
Describing graphs and trends
A. Match the sentences with the graphs below:
a. Sales fell steadily for 6 years.

b. Sales fell for a few years and then increased.
c. Sales decreased a little, and then rose steadily. They fell again for one
year and then increased sharply.
d. Sales increased steadily for six years.
e. Sales went up for a year and then went down. After that, they
increased dramatically for two years and then rose slightly last year.
f. Sales rose for a year and then went down. They almost stayed the
same for two years. After that, they increased steadily for three years and
then rose slightly over the next four years.
Vocabulary
A. Describing pie charts
In 2015 there was a survey among business English learners. The

question was "Do you think speaking
English on the phone is more difficult than writing emails in English?"
Here were the results
B. Complete the sentences below with these words:

10 percent - A quarter - Most - Over half
1. _____of the people thought that writing emails is more difficult than
speaking on the phone.
2. _____people didn't think that writing emails is more difficult than

speaking on the phone
3. _____the people thought that speaking on the phone is more difficult
than writing emails.
4. _____did not have an opinion
Speaking
A. Work in pairs. Imagine there is a survey among young working adults

in your country. Draw a pie chart for each of the survey questions below.
Describe each pie chart to your class.
1. Have you travelled to another continent?

2. Is it easy to find a good job?
3. Are professional sportsmen overpaid? 4. Can you ski?
5. Do you own a car?
6. Do you own or rent your home?
B. Match the adverbs to their meaning:

1. dramatically a. a little
2. sharply b. at the same rate
3. steadily c. suddenly
4. slightly d. very suddenly
Do you remember the economic crisis in 2007-2008? Complete the

sentences with words from above and a suitable verb in past.
rise - fall - go up - go down - increase - decrease - stay
1. In 2007-2008, the global economy fell dramatically .

2. The number of people who lost their homes________ .
3. Many companies' sales_________ .
4. Unemployment around the world _______.
5. The number of billionaires_________.
C. Work in pairs. Student A, draw a graph and describe it, but don't show
it to your partner. Student B, listen to Student A's description and draw a
graph. Compare your graph to Student A's graph. Change roles and
repeat
Grammar
Past simple vs Past continuous
Past Continuous and Past Simple
1. The most common use of the past continuous tense is to talk about
something that was happening around a particular time in the past.
What were you doing at 8 o’clock last night?

I was watching television.
I started watching television before 8 o’clock and I continued watching it
after 8 o’clock.
2. We often use the past continuous and the past simple tense together.
When this happens, the past continuous describes a longer, ‘background’
action or situation and the past simple describes the action or events.
When I woke up this morning it was raining and my father was singing in
the kitchen.
I was walking home, whistling happily, when I saw two masked men run out
of the bank.
Often, the ‘action’ described by the past simple tense interrupts the
‘situation’ described by the past continuous tense.
I broke my leg when I was skiing.

I was playing a computer game when the doorbell rang.
Notice that the past continuous describes ‘situations’ that go on for some
time – ‘skiing’ and ‘playing’ but the past simple describes ‘actions’ that
happen quickly – ‘broke’ and ‘rang’.
Notice too the important difference between these two sentences.
A. When they arrived, Jeff was cooking dinner. Jeff started cooking before
they arrived.
B. When they arrived, Jeff cooked dinner. Jeff started cooking dinner after
they arrived.
Grammar
Past simple vs Past continuous
A- Choose the past simple or past continuous:
1. What ________________________ (you / do) when I

________________________ (call) you last night?
2. I ________________________ (sit) in a café when you

________________________ (call).
3. When you ________________________ (arrive) at the party, who

________________________ (be) there?
4. Susie ________________________ (watch) a film when she

________________________ (hear) the noise.
5. Yesterday I ________________________ (go) to the library, next I

________________________ (have) a swim, later I
________________________ (meet) Julie for a coffee
6. We ________________________ (play) tennis when John

________________________ (hurt) his ankle.
7. What ________________________ (they / do) at 10pm last night? It

________________________ (be) really noisy.
8. He ________________________ (take) a shower when the telephone

________________________ (ring).
9. He ________________________ (be) in the shower when the telephone

________________________ (ring).
10. When I ________________________ (walk) into the room, everyone

________________________ (work).
Unit 8
Business Tools
Skills:
- Talking about technology and the internet
- Talking about conference centres
Vocabulary:
- Internet and technology
- Currency and money
- Conference centres
Grammar:
- Comparatives and Superlatives
- Zero and first conditional
Listening and Reading:

- Technology
- Microsoft last crusade
Speaking:
- Choosing a conference centre

Vocabulary
Talking about technology
A. Discuss.
- Do you use technology at work? What for?
- What type of technological devices do you use? Name some and how
often you use them.
B. Make Sentences using the prompts.
I use A computer To…

I don’t use A mobile Send e-mails
A laptop Surf the internet
An Ipad Write letters
A Tablet Calculate figures
The Radio Get the news
The television Check on the stock
market
Find information
Relax
Keep in contact with
the office
C. Does your computer ever go wrong? What do you do about it? Do you
fix it yourself or call a technician?
D. Some technology words are the same or similar in different

languages. What words in your language are used in English as well?
Vocabulary
A. Think about types of technology or machines you use at work. Write

them down, and add a short definition
i.e: Telephone: You can call people with it
Technology Definition
B. Look at the pictures and guess the name of each one. Then listen and
check. (Track 10)
Listening
C. Listen and complete the technology related words below. Check

with your teacher.
D. Look at the actions below. Make verb + noun combinations about

each picture. Then tick the actions you do at work and make
sentences.
i.e: I enter my password when I switch on my computer. www.selexidiomas.com

Reading
A. Read the article below then, asnwer the questions
1- When something goes wrong with a computer, how do most people

react?
2- How is the computer industry different from other industries?
3- what is Bill Gate’s crusade?
4- Why is Microsoft worried about security problems?
5- Why will Microsoft software engineers need to be careful?
Vocabulary
A. Complete the chart below
Noun Adjective Verb
Reliable To rely
Acceptable To accept
Effect Effective
Cost Costly
Operation To opérate
Surprising To surprise
B. Complete these sentences with words from the table in 3. Are the
sentences true for you?
1. I want a very _________ car that never goes wrong and always start.
2. My company__________ with low costs because we are very efficient.
3. These days the internet is a very ________ marketing tool.
4. When we get a pay rise in my company it is always a big________!
5. In my business, we can’t afford mistakes because they are very_____.

6. A computer that crashes twice a day is not________ in a busy office.

Grammar
Zero and First conditional
What are conditionals in English grammar? Sometimes we call them 'if

clauses'. They describe the result of something.
The Zero Conditional
(if + present simple, ... present simple)

If you heat water to 100 degrees, it boils.
We can make a zero conditional sentence with two present simple verbs
(one in the 'if clause' and one in the 'main clause'):
If + present simple, .... present simple.

This conditional is used when the result will always happen. So, if water
reaches 100 degrees, it always boils. It's a fact. I'm talking in general, not
about one particular situation. The result of the 'if clause' is always the
main clause.
The 'if' in this conditional can usually be replaced by 'when' without
changing the meaning.
For example: If water reaches 100 degrees, it boils. (It is always true,
there can't be a different result sometimes).
The First Conditional:
(if + present simple, ... will + infinitive)

If it rains tomorrow, we'll go to the cinema.
The first conditional has the present simple after 'if', then the future
simple in the other clause:
if + present simple, ... will + infinitive

It's used to talk about things which might happen in the future. Of course,
we can't know what will happen in the future, but this describes possible
things, which could easily come true.
If it rains, I won't go to the park.

If I study today, I'll go to the party tonight.
Alking about the internet
A. Using the internet to sell
The presenter of a radio programme, Business today, interviews an expert

about using the internet to sell products. They talk about the topics below.
Listen to the interview and number the topics in the order they are
mentioned.
a. Delivering the goods ____

b. Google ____
c. Customer involvement ____
d. Brands ____
e. After sales service ____
f. Enquiries ____
g. Page design ____
B. Listen to the interview and answer these questions.
1. What two things are really important for the customer when buying on
the internet?
2. If you don’t have a brand or lots of money to create one, what do you
need to do?
3. What do letters K-I-S-S stand for?
4. What do amazon.com provide for their customers, as well as their
products?
5. What is the best way to answer enquiries?
6. What is the main thing that you want the customer to do?
C. Look at this sentence:

“If you sell chairs, you can make a deal with and online decorating magazine”
Listen to the interview again and compete these sentences. They have a
similar structure
1. _____ your mother can’t use the page, then_________ _________

2. What happens _____ the customer_____ to ask questions about the
product?
3. ______ you______ __________ the goods on time in a perfect state,
you______ customers.
Talking about the internet
A. Match the situations on the left, with their consecuences or results on

the right.
1. If my boss is in a bad mood A. I call in sick
2. If i will be late for a meeting B. I always say sorry
3. If my company has financial C. They are more productive

problems
4. If a meeting is boring D. I take a taxi
5. If i’m tired E. I make mistakes
6. If workers are happy F. The customer is always right
7. I have a fever G. I avoid him/her
8. If the weather is bad H. It reduces costs
9. If you are the seller I. I don’t like to drive
10. If I do something wrong J. I look out of the window
Are these sentences true for you? Create some “If” sentences talking
about situations at work. www.selexidiomas.com
Vocabulary
Conference Centres
A. Read the text in the box, and answer the questions
1. What is the IACC?

2. What are the three most important features of a good conference
centre?
- A convenient location
- Comfortable accommodation
- Luxury food and drink
- Well equipped meeting room
- Beautiful surroundings
- Relaxing atmosphere
C. The company you work for, plans to organize aconference in

Sweden. Read the text in the next page and answer the questions.
Reading
Conference Centres
Reading
Conference Centres
C. Read the text again and answer these questions
1. How far is the conference centre from Stockholm?

2. Is it near the sea?
3. How many meeting rooms does it have?
4. Is there a meeting room big enough for 100 people?
5. What kind of accommodation does it have?
6. Does the centre have internet connection for conference
participants?
7. Does it have dinning facilities?
8. Are there any places for relaxing?
D. Listen to two people talking about another conference centre and

complete the chart below.
Name
Location
Meeting rooms
Conference services and equipment

Accommodations
Restaurant and bars
Leisure facilites
Grammar
Comparatives and superlatives
Comparative adjectives
Comparative adjectives are used to compare differences between the two

objects they modify (larger, smaller, faster, higher). They are used in
sentences where two nouns are compared, in this pattern:
Noun (subject) + verb + comparative adjective + than + noun

(object).
The second item of comparison can be omitted if it is clear from the

context
- My house is larger than hers.

- This box is smaller than the one I lost.
- Your dog runs faster than Jim's dog.
Superlative adjectives
Superlative adjectives are used to describe an object which is at the

upper or lower limit of a quality (the tallest, the smallest, the fastest, the
highest). They are used in sentences where a subject is compared to a
group of objects.
Noun (subject) + verb + the + superlative adjective + noun

(object).
The group that is being compared with can be omitted if it is clear from
the context
- My house is the largest one in our neighborhood.

- This is the smallest box I've ever seen.
- Your dog ran the fastest of any dog in the race.

Grammar
Forming regular comparatives and superlatives

Forming comparatives and superlatives is easy. The form depends on the
number of syllables in the original adjective.
One syllable adjectives

Add -er for the comparative and -est for the superlative. If the adjective
has a consonant + single vowel + consonant spelling, the final consonant
must be doubled before adding the ending.
Adjective Comparative Superlative
Tall Taller The tallest

Fat Fatter The fattest
Big Bigger The biggest
Small Smaller The smallest
Sad Sadder The saddest
Two syllables
Adjectives with two syllables can form the comparative either by adding
-er or by preceeding the adjective with more.
These adjectives form the superlative either by adding -est or by
preceeding the adjective with most.
In many cases, both forms are used, although one usage will be more
common than the other. For adjectives ending in y, change the y to an i
before adding the ending.

Happy Happier The happiest
Simple Simpler The simplest

Busy Busier The busiest
Tangled More tangled The most tangled
Comfortable More comfortable The most comfortable
Grammar and speaking
Irregular comparatives and superlatives

These very common adjectives have completely irregular comparative
and superlative forms.

Good better The best
Bad Worse The worst
Little less Least
Much more Most
Far Further/farther Furthest /farthest
A. With a partner choose a conference center from below. Discuss and

compare the facilities each one offers.
Name Steningevik Konferens Nova park Conference

centre
Location 17 Km from Stockholm 15 min Stockholm

downtown downtown
Meeting rooms 10 rooms for 10-300 5 main conference rooms,

people 1 auditórium (120 people)
Services & Full range, overhead Full range, LCD projector,

Equipment projector, videos, monitos, overhead projector, video,
computer connection, WIFI computer WIFI
Dinning & Two dinning rooms (200 Restaurant (200 people)

entertainment people) Private functions
Accommodation 119 rooms: 78 singles, 39 66 rooms: 18 doubles, 46

doubles singles and 2 suits
Leisure Facilities Sauna, Whirlpool and Sauna and exercise centre;

minigolf darts and billiards;
putdoors exercise facilites

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BOOKLET

1 Introducing yourself and others

7 Work and Health

A. Do you recognize these flags? Where are they from? What

Country Language Country Language

1. Denmark 10. Lebanon

5. Belgium 14. Ireland

e.g: Dahlia is from India. She’s Indian.

B. Look at the people on the previous exercise again. Choose a

Sales Rep. – Financial director – Chief Executive Officer – Personal

Name Job title Nationality of the company

C. Which Works in the previous exercise are there in your

Director Assistant Manager

I’m_________(name) Her name is_____ I’m__________

- Where is your Company?

A. Choose the right possessive adjective:

•Two students didn't do ___________ mathematics homework.

B. Replace the personal pronouns by possessive adjectives:

•Where is (I) ____________ book?

•Leila likes (she) _____________ dog !

A. Underline the correct word in Italics

1. This is my department-Human resources.Laurie is his / my boss.

B. Complete the e-mail with the words below.

Am – your – my – our – are (x2) – is (x3) - her

We often start a conversation with a statement. Match the sentences to

1. The weather is perfect today. a. at a conference

B. Now complete the responses:

Agree - better - every - hot - knows - responsible

1. Yes, I know. It isn't usually_________at this time of year.

C. We also start conversations with questions. Match the questions to the

1. Asking open-ended questions: 2. Emphasising mutual interests:

• So, what do you think of…? • It’s always good to meet

Are these good conversation openers? Why?

Wake up - Get up – Take a shower – Have breakfast – Have a coffee

Hour Activity Hour Activity

It is used to express habitual or routinary actions. When you say what

Study its form:

I/you/we/they don’t drive to work. He/she doesn’t walk to work

B. Read the article and answer:

The Super Employees

• Do you have robots in your Company? What do they do?

A. Read the text again and complete the chart below.

1_____ 2_____ sometimes often usually 3_____

Adverbs of frequency, show how often an action is repeated. The go

1) Who do the robots work for? a) Office products

B. What do the words in bold in the first exercise mean?

a) They way/method: How

A. Write the correct activity below each picture.

cook – go jogging - go shopping - go skiing - go to the gym -

B. What do you do in your free time? Discuss with a partner.

Richard: I hardly ever go jogging. Maybe once a year!

A. Interview your partner about his/her routine. Add some extra

How often do you…

1) Turn on the computer before 8 am?

2) Go to work in the morning?

3) Answer 40 emails before midday?

4) Get up before 8 am?

5) Have breakfast with family/ in the office?

6) Leave work before 5pm?

7) See friends and family twice a week?

8) go to bed before 11 pm?

9) do exercise for about 45 minutes?

10) Make a presentation?

I’m_______(name) Her name is_ I’m________

1___ 2_ sometimes often usually 3___

“You go_this road and turn right. Go the Factory