625 W Wrightwood Ave Apt.

206 • Chicago, IL 60614

Joseph Wiltse jwiltse@gmail.com • 616-516-9607
Cicerone Certified Beer Server

Seeking to continue my adventures in the specialty food and craft beverage industries, providing genuine
hospitality with exuberance and warmth. Always up for a new challenge.

WORK EXPERIENCE
Beermiscuous – Chicago, IL
Bartender – May 2017-Present
-Pouring draft and bottled beer at a craft beer café featuring Chicago’s largest selection of local brews
-Answering questions and making recommendations based on style, taste, and food pairings
-Stocking and cataloguing inventory of over 350 beers, keeping up on trends and new releases

Dunlay’s on Clark – Chicago, IL

Bartender – April-October 2017
-Prepared and served craft cocktails and other drinks at a Lincoln Park brunch and dinner spot
-Led staff training on craft beer and other new beverages at daily pre-shift meetings
-Balanced filling drink orders for staff with serving a seated bar and a section of tables

Marie Catrib’s of Grand Rapids – Grand Rapids, MI

Server – April 2016-April 2017
-Served tables in a high-volume breakfast and lunch destination specializing in hand-crafted food
with ample vegan and gluten-free options
-Displayed comprehensive knowledge of large menu, able to identify food-sourcing and allergen info
(servers were issued written tests)
-Maintained meticulously high standard of quality customer service

Harmony Brewing Company – Grand Rapids, MI

Server – December 2015-April 2017
-Served craft beer, cocktails, wine, and food in a high-volume brewpub and restaurant
-Provided friendly and memorable customer service
-Also worked special events such as large private dinners, trivia nights, and DJ nights

Kava House – Grand Rapids, MI

Manager and Barista – July 2007-November 2015
-Produced and served hand-crafted coffee beverages in a high-volume independent shop
-Trained all new baristas in latte art, customer service, and other duties
-Developed menu items and engaged in social media promotions
-Participated in education on coffee sourcing, varietals, and characteristics

SKILLS/CERTIFICATION
-Cicerone Certified Beer Server
-Illinois Food Handler, BASSET, and TIPS Certifications
-Experienced in Aloha, Dinerware, Square, and Revel POS Systems, as well as traditional cash register

EDUCATION
Grand Valley State University – Communication Studies – Grand Rapids, MI 2008-2011
Grand Rapids Community College – Liberal Arts – Grand Rapids, MI 2005-2008
East Grand Rapids High School – Grand Rapids, MI 2001-2005

REFERENCES
Austin Harvey – General Manager, Beermiscuous • 312-576-7391 • austin@beermiscuous.com
Cole Hohendorf – General Manager, Marie Catrib’s of Grand Rapids • 616-481-0902 • colehohendorf@gmail.com
Lena Nieboer – Bartender, Harmony Brewing Company • 616-856-6941 • lenanieboer@gmail.com