System Requirements ETAP Upgrade and User Support Maintenance

Contract
Operating System (32-bit or 64-bit)
xxMicrosoft® Windows® 8
(Standard, Professional)
xxMicrosoft Windows 7 (SP1)
(Home Premium, Professional, Ultimate)
xxMicrosoft Windows Vista (SP2)
(Home Premium, Business, Enterprise)
xxMicrosoft Windows XP (SP3)
(Professional or Home Edition)
xxMicrosoft Server 2008
xxMicrosoft Server 2008 R2
xxMicrosoft Server 2003 R2 (SP2)
xxMicrosoft Server 2003 (SP2)
Software Requirements
xxMicrosoft Internet Explorer® 5.01 or higher
xxMicrosoft .NET Framework v3.5 (SP1)
xxMicrosoft SQL Server Compact v3.5 (SP1)
PC Configuration Requirements
xxUSB port (if stand-alone licensing required)
xxEthernet port with network access
(if network licensing required)
xxDVD drive
xx10 to 80 GB hard disk space
(based on project size, number of buses)
xx19” monitors recommended
(dual monitors highly recommended)
xxRecommended display resolution - 1280x1024
Recommended Hardware
100 Bus Projects
xxIntel® Dual/Quad core - 2.0 GHz (or equivalent)
xx2 GB RAM
All upgrades are automatically provided to users with a valid ETAP Upgrade
and User Support Contract (UUC).
The UUC is the most cost-effective way to protect your ETAP investment
by providing product upgrades and technical support for your ETAP
software. Extending your maintenance support agreement will allow you
the opportunity to apply ETAP’s unique features and sophisticated analysis
techniques to all your power system analysis projects. With a valid UUC
maintenance support agreement, you receive:
xx Free version upgrades including automatic shipment of new releases
xx Unlimited access to user / technical support
xx Latest device libraries updates
xx Full access to ETAP User FTP and download sites
xx Access to prerelease and beta versions of new products and upgrades
User Feedback
Operation Technology, Inc. is dedicated to providing our customers with
a superior product experience, and user feedback is one of the central
elements of this commitment. In fact, ETAP is designed based on 95% of
user suggestions and requests! We invite you to help us make a difference
by filling out a short, single-page feedback form located at etap.com (click
on User Feedback Form). All information is confidential and will be used only
by the ETAP engineering and development staff.
ETAP Training
ETAP University training events include a wide-range of power system
analysis workshops, seminars, and on-site training conducted by Certified
ETAP Instructors. ETAP workshops in the U.S. offer Continuing Education
Units (CEUs) and a 10% discount for IEEE members.
Visit etap.com to view the current events schedule. Events are added
throughout the year so be sure to visit frequently for the latest updates.

500 Bus Projects

xxIntel Dual/Quad core - 2.0 GHz (or equivalent)
xx4 GB RAM

1,000 Bus Projects

xxIntel Dual/Quad core – 3.0 GHz with Hyper-
Threading & high speed bus (or equivalent)
xx8 GB RAM (high speed)
xx64-bit Operating System

10,000 Bus Projects and Higher

xxIntel Dual/Quad core – 3.0 GHz with Hyper-
Threading & high speed bus (or equivalent)
xx12 GB RAM (high speed)
xx64-bit Operating System

etap.com Registered to ISO 9001:2008

Support: 949.462.0400
Main: 949.900.1000
support.etap.com Certification No. 10002889 QM08
© 2013 ETAP. All rights reserved. Certain names and/or logos used in this document may constitute trademarks,
B4-PIG-0113 service marks, or trade names of ETAP. Other brand and product names are trademarks of their respective holders.
Installation
Guide
We are pleased to provide you with ETAP 12.0.0.

ETAP 12 series offers new and enhanced features and capabilities including:

• Auto-Connect • Interharmonics
• Switching Device Interlock Enforcer • Open Phase Fault
• Import from SKM® Captor™ • Arc Flash Sequence-of-Operation
• Import from EasyPower® • Adaptive Newton-Raphson Method
• License Borrowing • Cable Manager
• Polyline Textbox • Cable Constants

This document provides a step-by-step installation procedure for ETAP 12.0.0 and the User Guide. The installation
program installs ETAP and all of its components including libraries, example projects, and ETAP help files. It also
installs the ETAP License Manager since all stand-alone and network keys use this service to provide authorization for
ETAP 12.0.0.

Activation Code
New User: If you are installing the software for the first time, ETAP 12.0.0 will prompt you for a 36-character
Activation Code which is located on the ETAP 12.0.0 DVD sleeve.

Existing User: ETAP 12.0.0 will utilize a new 36-character code which is located on the ETAP 12.0.0 DVD sleeve. If
you cannot locate your code, please contact your sales representative at sales@etap.com.

License Manager
The ETAP License Manager is installed as part of the ETAP installation program. A separate setup program is provided
to install the ETAP License Manager. ETAP 12.0.0 License Manager is compatible with 32-bit and 64-bit computers and
earlier versions of ETAP.

Before Installing ETAP

1. You must have administrator rights to your computer. For Windows Vista operating systems, it is
recommended to turn off the User Account Control (UAC) and the firewall during the installation.

2. Close all applications.

Installation Guide
Installing ETAP
Insert the ETAP DVD into your DVD drive.
Auto Play: The ETAP Installer program will
automatically appear if AutoPlay is active.
Manual: Run EtapInstaller.exe
Follow the actions required as highlighted on the
screenshots below:
Stand-Alone licenses:
Insert the ETAP Security Key in the same computer.
With this option, ETAP and ETAP License Manager will
be automatically installed on your computer.
Network licenses:
Install the ETAP License Manager on a computer
designated as the ETAP License Manager Server. In this
configuration, the ETAP Security Key must be located
at the ETAP License Manager Server.

1. ETAP Installer 5. License Types

6. Language Reports Selection

2. Welcome

7. Report Formats
3. License Agreement

4. System Requirements 8. Destination Selection


9. Setup Verification
10. Installation Complete
Launching ETAP
The ETAP License wizard displays the ETAP License
Path Selection Editor. If a Stand-Alone or Network
Security Key is located on your computer, click OK to
continue. For a Network License, if the ETAP Security
Key is located on a different computer, select another
path and enter the name or IP address of the computer
where the key is located.
License Path Selection
Activation Code
Installing ETAP User Guide
To install the ETAP 12.0.0 User Guide, select the ETAP
User Guide option that appears below the Installations
section of the Installer Program.
1. Click Next on the Welcome screen to continue.
2. Setup requires the name of a destination folder
on your hard drive where you would like the ETAP
User Guide to be installed. The default destination
folder is C:\ETAP User Guide 1200. To install the
user guide in a different location, click Browse and
select or type a new destination folder. Click Next.
3. When the installation is complete, the installer
displays the ETAP User Guide Installation Complete
screen. Click Finish.
Hardware Security Key
Starting with ETAP 7.5.1, the black parallel dongles
and the blue USB-1410 security keys are no longer
supported. Only a new USB-1600 security key will
work with ETAP 12.0.0. Please contact sales at
sales@etap.com or 949-900-1000 for any key
replacement.
Troubleshooting Security Key Message:
“ETAP key is not found or the License Manager is
not ready”
¤¤ Condition ¤¤ Solution
¤¤ The ETAP License Manager is not installed in the
designated computer.
¤¤ Install the License Manager and make sure there is
no firewall interference.
¤¤ The ETAP License Manager Service is not running.
¤¤ Reset the License Manager from Start\All Programs\
ETAP 11.2.0\Reset License Manager.
¤¤ The ETAP License Manager is installed in a Virtual
Machine.
¤¤ ETAP prevents the operation of the License Manager
on a virtual machine. This is due to the nature of
virtual machines that makes it possible to replicate
the ETAP License Manager in violation of its intended
number of users per ETAP License Grant and
Agreement. Please contact sales@etap.com for more
details.
¤¤ ETAP key is not connected to the computer or key
drivers are not installed properly.
¤¤ Verify that the key is securely attached to the
computer. For more details please refer to Chapter 2
of the ETAP User Guide.