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Nombre: Earving Rafael Ordoñez Lara Matrícula: 2686362

Nombre del curso: Nombre del profesor:
Advanced English II Maria Martha Andrade Zamudio
Módulo: 2 Actividad: Topic 9: Workplace Morale
Fecha: 14 February 2018
Bibliografía: https://miscursos.tecmilenio.mx/
Competence 1. Listening
1. Watch RSA Animate: The surprising truth about what motivates
us at https://www.youtube.com/watch?v=u6XAPnuFjJc and answer the
following questions:

1. What effect did bonus/rewards have on work that

required cognitive skill?
2. Sometimes, higher incentives lead to worse performance.
3. Rewards work best for tasks that are:
a. Simple and straight-forward
4. True or False? : When people make enough money to cover their
basic needs and not worry terribly about their finances, the
opportunity to earn eve n more money is not a strong motivator.
TRUE
5. Give a brief definition for the following terms:
Autonomy: The desire to be self-directed.
Mastery: The urge to get better at stuff.
Purpose: The principal factor
6. Why do “technically sophisticated” people do things like give away
their products for free to the public?
Mastery brings a challenge for these people.
7. When the profit motive gets unmoored (disconnected) from the
purpose motive, what can happen?
People star to work only for the money.
8. If you are currently employed, how does this video apply to your
current job? Do you feel adequately motivated?
I think that I can earn more money jeje, but yes I feel fine.
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Competence 3. Reading.
a. Answer the following questions:
1. What is a “straw man”?
Is when you try to give the critique through a personal anecdote or
an inspiring story of someone famous who went through the same
thing.
2. Are words like “lazy” appropriate for constructive criticism?
Explain.
No, we should Make sure not to focus on the person him or
herself, rather on what he or she did.
3. Why shouldn’t you share negative feedback when someone is
about to finish something important?
Its not the right time to do it, we should wait until he or she is
about to do it again. Then you can jump in with your critique,
keeping in mind the previous four steps, of course.

b. Answer the following questions:

1. Should you react immediately when receiving criticism?

No, You will have at least one second to stop your reaction. While
one second seems insignificant in real life, it’s ample time for your
brain to process a situation. And in that moment, you can halt a
dismissive facial expression or reactive quip and remind yourself
to stay calm.

2. Sometimes it’s OK to give the benefit of the doubt to the person

who criticizes you because it’s difficult to give feedback to another
person.

3. What does “Thank you” mean, and what does it not mean, when
responding to criticism?

It express appreciation, doesn’t have to mean you’re agreeing with

the assessment
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4. Imagine that a colleague says, “You aren’t keeping up with
returning phone calls and emails from clients, and it’s making the
whole team look bad.” Write 3 possible responses for
“deconstructing the feedback” (point 5 in the article).

 I got a lot of job, but. Which clients are you talking about?
 You are right, I had a delay whit my job, but I already
regularize.
 “I’d love to hear your ideas on how I might handle this
differently in the future.”

Competence 4. Writing.
Write a brief script (1/2 to ¾ page) of a business meeting. Use two phrases
from the Managing a Meeting chart in 9.2, two phrases from the Meeting Tasks
chart in 9.2, and two examples of modal verbs from the chart in 9.3.

- Good morning every one lets review de agenda topics, lets start with the
first presentation about engineering changes, If you could, please hold
your questions until the end. Please Mr. Garcia start.
- Thank you, Good morning every one I´ll show you the most important
Changes in our Engineering products, I would appreciate it if you could
please hold your questions until the end of my presentation. Ms.
Martinez, could you please turn on the T.V. for the presentation?
- Of course.
- Thank you, her you are seeing the most salable, we are having some
issues in this products about the design and materials of that so we have
to make a decision about this topic because we have lost sales in the last
2 years.
- What do you mean when you say that we have issues in our designee.
- The competition is winning us customers because they have more
innovative designs.
- And what about materials?
- The materials we currently use have been very volatile in the market, so
we need to change this.
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