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Sporting Equipment Faulty equipment 5 Fixed equipment meets building codes & council requirements. Maintenance Ongoing site management
& Areas causes injury Equipment is inspected annually.
(including swings & Fall off equipment 5 Soft fall areas are in place & maintained.
volley ball & tennis Sporting equipment is kept in good repair.
courts) Detailed information is outlined in the Induction Book Guest Liaison On arrival
Group leaders have access to sports equipment. Group Leader Throughout stay
The Centre encourages adult supervision of all recreational activities.
Maintenance Injury due to 5 The area has signage advising “Staff Entry Only”. Maintenance Ongoing site maintenance
unsupervised Tools are stored in maintenance sheds or in locked vehicles.
access During major construction, areas are fully fenced.
Tripping over tools 6 During maintenance areas are identified by road barriers, witches
or maintenance area hats, safety tape or appropriate barricade.
Faulty equipment 6 The Centre promotes a safe working environment.
Hazardous material 5 Centre holds a Hazardous Good License, has a designated chemical
incident store & is inspected annually.
A Heavy Vehicle Procedure is in place.
A Delivery Procedure is in place.
Material Safety Data Sheets are maintained.
Site Hazards Tripping on 6 At night external pathways are illuminated. Maintenance Ongoing site management
(incl cliff edges, trip paths/tracks Trees are cut back, tracks cleared & general maintenance conducted
hazards, Uneven ground 6 to reduce risks.
environment. Fallen trees 5 Designated guest activity locations display appropriate warning signs.
Cliff edges 4 Lookouts have safety railing installed.
EQUIPMENT (Consider resources that impact on the activity such as appropriate & sufficient clothing, shoes, protection from environment, activity specific equipment)
Activity/ Location Hazard Identification Risk Elimination or Control Measures Who When
Assessment
Personal Safety Failure of equipment 4 Equipment complies with industry standards. Activities Dept Ongoing site management
Equipment Unsafe practices 4 Equipment is used for its express purpose, stored & retired in
Inadequate 5 accordance with manufacturer guidelines.
equipment Participants briefed on correct fitting & usage of equipment for activity. Instructor During activity
Log sheets are maintained to track equipment usage. After activity
Appropriate Clothing Tripping or foot injury 6 Checklist provided outlining clothing requirements. Activities Dept / Organiser Prior to Stay
/ Footwear Harness chaffing 6 Group Leaders brief participants prior to activities. Group Leaders Prior to activity
Sunburn 5 Participants asked to change clothing Instructors Prior to activity
Exposure 4 Bureau of Meteorology site checked for weather updates & Leaders Activities Dept Prior to activity
advised changing weather conditions.
ENVIRONMENT (Consider environmental hazards such as weather, natural hazards, terrain, plants & animals)
Activity/ Location Hazard Identification Risk Elimination or Control Measures Who When
Assessment
Extreme weather Change in weather 5 Checklist provided to group organiser outlining clothing requirements. Activities Dept Prior to stay
conditions conditions Bureau of Meteorology site checked for weather updates & Leaders On arrival
Exposure 4 briefed on arrival & advised changing weather conditions during stay. Throughout stay
Sunburn 5 Participants briefed to wear hats, apply sunscreen & carry water. Group Leaders Prior to activity
Lightning 4 Water is readily accessible.
Dehydration 4 Activities Instructors in radio contact with Activities Dept throughout Instructor During activity
activity.
Monitor group throughout activity & administer First Aid if required.
Activity stopped if conditions considered unsafe.
Alternate activities arranged after discussion with Group Leader.
Fire (including bush Personal injury 4 Centre meets Australian Standards in relation to number of hydrants, Maintenance Ongoing site management
fire) Participant separated 5 hoses and extinguishers, illuminated exit signs, Emergency Procedure
from group signs & equipment maintenance (six month check by licensed
Loss of property 6 provider).
Centre has a pro-active process to manage associated risks.
Smoke alarms are installed in every room.
Fire blankets available in every kitchen with cooking facilities.
Fire zones are maintained & fire hydrant protection for all sites.
Signage identifies marshalling areas & fire extinguishers.
Marshalling areas clearly identified.
A number of onsite staff completed training by Community Fire Unit.
Access onsite to two Community Fire Units.
Emergency procedures & fire alarms explained to Group Leader and Guest Liaison On arrival
provided in Induction Book.
Groups briefed on evacuation procedures.
Groups to move to evacuation points if required. All During emergency
Check group against participant list. Group Leader
Native flora & fauna Reaction due to 4 Ensure medical info obtained from participants & summary produced. Group Organiser Prior to stay
known triggers Advise Instructor of any potential allergic risks, triggers & severity (see Group Leader Prior to activity
Mild reaction due to 5 under Medical) Throughout stay
natural environment Participant to carry any personal medication. Group Leader / Instructor During activity
Participants to wear closed in shoes for all activities. Instructor
First Aid kit carried at all times.
Instructors in radio contact with Activities Dept.
Native flora & fauna Injury due to bite or 4 Group briefed on level of risk & emergency response if requested. Guest Liaison On arrival
sting (eg snake or Participants to wear closed in shoes for all activities. Leader / Instructor During activity
spider) Instructor to walk at head of group. Instructor
First Aid kit carried at all times.
Instructors in radio contact with Activities Dept.
The Tops Conference Centre Risk Management Plan Version 2009.1 4
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PEOPLE (Consider nature of participants such as maturity, skill, behaviour, child protection issues, ratios, fitness, medical conditions & disabilities)
Activity/ Location Hazard Identification Risk Elimination or Control Measures Who When
Assessment
Child Protection Child Protection 4 The Centre is registered with Department of Sport & Recreation for Operations Ongoing site management
related incident the purpose of conducting Working with Children checks on all
Identification of child 5 employees.
at risk Centre has a Child Protection Policy in place & an appointed Child
Protection Officer.
Employees have completed a Prohibited Employment Declaration and All Ongoing management
have been screened.
Procedure in place for management of allegation.
Staff easily identified by uniform shirts with logo.
Privacy of Unauthorised 5 Information obtained is used only for express purpose. All Throughout stay
Information disclosure of info Access & storage of information meets Privacy Act requirements. Ongoing site management
Inadequate process 5 Info retained as required under the Freedom of Information Act.
Medical Aggravation of 4 Information obtained identifying allergies, special needs & other health Group Organiser Prior to stay
existing medical related issues.
condition or injury Ensure a group medical summary is available. Group Leader On arrival
Access to First Aid & 5 Ensure that participants have medication. Throughout stay
equipment First Aid boxes are available at each site. Operations Manager Ongoing site management
Inappropriate 5 Centre has policy of not administering anything ingestible, injectable
medical attention or topical.
Vehicle access to all activities onsite. All Throughout stay
All Instructors hold current First Aid qualifications. Activities Dept Ongoing
Instructors carry a First Aid kit onsite to all activities. Instructors Throughout activity
Special Needs Incident due to 5 Signage identifies wheelchair access throughout site. Maintenance Ongoing site management
inadequate special Wheel chair access to majority of onsite areas & ramps are wheel
needs considerations chair compliant.
Safety bars in disabled rooms at all sites.
Ability to participate in specific activities decided after discussion with Activities Dept Prior to activity
Group Leader & participant.
Client Behaviour Injury due to other 6 Centre promotes a smoke free environment. Smoking is not permitted Operations Manager Ongoing site management
participant in any building or designated work area.
Injury to self through 5 The Centre has a drug free & alcohol policy.
inappropriate actions Information is detailed in the Induction Book & Group Leader should Group Leader On arrival
Ingestion of non- 5 brief group. All Throughout stay
prescription drugs or Signage in each room set out Centre rules. Operations Manager Throughout stay
alcohol. Action will be taken for infringements of these policies.
ACCOMMODATION (Consider standards of accommodation & amenities, security, supervision, food allergies)
Activity/ Location Hazard Identification Risk Elimination or Control Measures Who When
Assessment
Security Intruder 5 Group Leader given key to each bedroom & site meeting rooms. Guest Liaison On arrival
Loss of property 6 Access to a safe is provided at each site. (excluding Melaleuca)
Assault 5 Group to keep facilities locked at night & when not onsite (eg. at Leaders Throughout stay
activities)
All staff easily identified by uniform shirts with logo. All Staff Throughout stay
Staff & other groups asked to limit their access to their own site. All Throughout stay
Accommodation Injury due to 5 Ensure adequate sleeping accommodation for each participant. Administration Prior to stay
inappropriate actions Ensure separate accommodation for males & females.
Scalding 5 Ensure Group Leader accommodation is within easy access for
Inadequate 5 participants if required.
supervision Procedures detailed in Induction Book provided to Group Leader. Guest Liaison On arrival
Unserviceable 6 Groups briefed on appropriate behaviour, rules & out of bounds areas. Group Leader On arrival
fittings Group to advise any maintenance required during stay Throughout stay
Unforseen 5 Leader to advise any maintenance on Evaluation Form.
emergency Phasing in restricted water temperatures in all accommodation. Maintenance Ongoing site management
Evacuation Procedures signage in each room.
Fly screens are installed in all rooms.
Housekeeping Slip in wet area 5 Chemicals are stored appropriately for their use. Housekeeping Ongoing site management
Child Protection 4 All cleaning materials (eg. buckets, mops) stored when not in use.
related incident All electrical cords are wound up when not in use.
Trip hazard 5 “Cleaning in Progress” signs utilised.
Ingestion of cleaning 4 Bathroom floors are mopped after group has vacated.
chemical Bedroom doors are locked after cleaning.
Staff are not to be alone with a participant, ie. when room cleaning
staff knock, call out and only enter if room is unlocked & vacant.
Mattresses & bedding are checked and replaced (if required) after
every camp.
Toilets in meeting rooms & dining area are cleaned during minimum or
unlikely use times to minimise guest contact with wet floors.
Kitchen Food poisoning 4 Centre proactively manages all aspects of food safety & hygiene. Kitchen Ongoing site management
Injury due to 5 Chefs are qualified and have the relevant knowledge regarding food
unsupervised access safety and safe food handling practices.
Staff are trained on both the knowledge & skills required for their area
of responsibility.
Dietary requirements are taken into account (see detailed info below).
Dietary Religious or ethical 4 Information obtained identifying food allergies & special dietary needs Group Organiser Prior to stay
Requirements Anaphylaxis 2 and other health related issues.
Allergic reaction to 3 Centre advises defined dietary categories. Admin / Kitchen Prior to stay
known trigger Centre advises where participant will need to supply own food. Prior to stay
Reaction due to 3 Summary of dietary requirements supplied to Group Leader for Group Leader Prior to first meal
medical requirement verification.
Food which are a known trigger factor, eg. peanut butter are only Front of House Throughout stay
available on request (in process of being phased out).
Participants with dietary requirements collect individual meals from Group Leader/ Participant
front of house.
Servery & Dining Incident due to 5 Procedures detailed in Induction Book provided to Group Leader. Guest Liaison On arrival
Area incorrect food Groups briefed on appropriate behaviour & expectations. Group Leader
handling & storage Food service runs for 45mins after which food is removed to meet Front of House Ongoing management
Burning / scalding 5 food, safety & hygiene laws.
Slip on wet floor 5 Hats & gloves to be worn when serving (front of house staff, leaders
Injury due to 5 or participants).
unsupervised access Participants verbally alerted to heat / danger / space.
Cuts 5 All meals to be consumed in the dining room.
Signage reinforces that footwear must be worn in the dining area.
Appropriate warning signs used where necessary.
Immediate area of broken glass / crockery is cleared, guests verbally
alerted to danger, sign put out if required, breakage cleared.
Unloading of used crockery / cutlery is supervised.
All power cords to hot servery run to ceiling.
“Do not Enter” & “Cleaning in Progress” signs limit access as required.
Fluid spills immediately cleaned.
Severity: Is a measure of an injury, illness or disease occurring. When assessing severity, the most severe category that would be most reasonably expected to occur should be selected.
Likelihood: Is defined as the potential that an accident will happen that may cause injury or harm to a person. When making assessment of likelihood, you must establish which of the categories
most closely describes the probability of the hazardous incident occurring.
Legend:
1 and 2: Extreme risk, consider elimination of the activity. Otherwise determine controls that are reasonably practicable to minimise the risk.
3 and 4: Moderate risk; determine controls that are reasonably practicable to minimise the risk.
5 and 6: Low risk; manage by routine procedures.