iPhone User Guide 1 User Guide 2 User Guide 3

8
Links to https://www.verizonwireless.com/sup https://www.imore.co https://help.apple.com/
user port/knowledge-base-215116/ m/iphone-users-guide iphone/11/
guides
Does it No Yes- just pictures of Yes- Shows iPhone,
have the phone. No diagrams, and images of
pictures demonstrations. applications.
? What
kind?
Does it No No Yes- shows what parts
have are inside phone. Shows
diagram what SIM card is and
s? What where it is located
kinds?
Does it No No Yes
have a
table of
content
s?
Does it No No No
have
page
number
s?
Are the Steps are divided into sections, then Paragraph form- Paragraph
steps numbered. provides link below for
number additional information
ed or in on specific step
paragra
phs?
What Arial- slightly larger than 12pt font Standard, wide font- Arial- standard size
kind of slightly larger than
font is 12pt
used?
What
size?
What Arrows and caution symbols to notate Links to specific Large headings- links to
other importance of step information under more information
the text steps
features
do you
notice?
What Assumes the owner has never used Assumes owner is Assumes owner has
knowled iPhone familiar with iPhone never used iPhone
ge does basics
this
 guide
assume
the user
has?
Is this Yes- May be the first smartphone this No- assumes owner is Yes- May be the first
assumpt individual has owned. Provides more familiar with smartphone this
ion than enough information to smartphones. Does individual has owned.
accurat successfully operate device. not explain Provides more than
e for touchscreens or how enough information to
your to turn on/off phone. successfully operate
target device.
audienc
e?
Explain

The user guides created directly by the manufacture, Apple, in this case, provide the most in- depth
detail for operating a smart phone. The user guide created by a retailer, Verizon, provided a substantial
amount of information in a very brief prompt. The last user guide, created by an individual website,
assumed that the user was familiar with smart phones, and provided tips and tricks for operating the
device. For my guide, I will create a guide that assumes that the owner has never operated this device
before. In addition to this, I will ensure there are enough graphics that relate to the text.
 iPhone 8 User Guide

Please refer to the diagram below to identify the names and locations of the button on your
new iPhone.

Before Starting:
Have these ready for easy setup:

 The name and password of your wireless network, if available

 Your Apple ID and password. If you do not have one created, one can be made during
the setup process
 A form of payment if you wish to setup Apple Pay
 Your previous smart phone to transfer contacts, if available
 Getting Started:

Powering on for First Time:

 Locate the sleep/wake button on the right side of your device.
o If device does not power on, plug in your charger at the bottom of the phone.
 Press and hold button until white screen with apple logo appears
 Release button and wait for “Hello” to show on screen

Volume and Ringtone:

 To adjust your volume, locate the volume up and down buttons on the left-hand side of
the phone.
 To turn on your ringtone or silence your phone, locate the ring/silence button on the
left-hand side of the phone. If the button shows red, the phone is on silent and you will
not hear your notifications.
 Setting up Device:
Language and Accessibility:
 Select device language
 If you have vision impairment, you can activate, VoiceOver or Zoom, from this screen
 Once you have selected your language, click the on “Next”, located on the top right
corner of the screen

Wireless Network:
 If your home is equipped with a wireless network, or Wi-Fi, you will set it up on your
device now
o If you do not have a wireless network or wish to do this later, press “Skip”,
located on the screen.
 Select your network name from the list provided
 Once your network is selected, enter your password
 If your password is entered incorrectly, you will see a notification on your screen.
 If your password is entered correctly, you will be prompted to move on to the next
section.
 Press “Next”, located on the top right corner of the screen.

Lock Screen:
 Your lock screen is the screen that will be shown when you turn on your device.
o On this screen, you will be prompted to enter your password.

Setting up Password:
 You will have the option to choose a six-digit password. Make sure it is something that
you will remember later.
 o If you would like a four-digit password, custom password, or no password, press
“Passcode Options”
 On some devices, you can set up Face ID or Touch ID- if you would like to do this, press
“Continue”
o If you would like to do this later, press “Save for later”
 Using Your Device:
Congratulations! Your device is now ready to use. On the home screen, you will find
predownloaded applications available for use.
Below you will find a basic summary of the applications

Making a Phone Call:

 Access the home screen on your device by pressing the “home” button
 On the bottom of the screen, you will find a green button with the picture of a
telephone on it.

o Press and enter your contact’s phone number

o Once you have entered this number, press the green button to place to call
 To end the call, press the red button

Receiving a phone Call:

 When you are receiving a phone call, your screen will show a green button.
o Press the green button or slide to accept the call
 Messages:
 To send and receive text messages, press
 Once inside the application, select the blue square in the top right-hand corner to start
your message
o From there, select the contact you wish to send a message to
o Compose your message and press send
▪ If you want to add a picture, press the camera image on the left-hand
side of the page
 To receive a text message, press the message you want to read to open it

Safari:
 Safari provide access to the internet, press on the image to get started
o To open a new tab, press the “+”
o Type the name of a website
▪ If you do not know the name of a website, typing in a phrase will show
results that are like what you have requested.
 Mail:
 If you would like to access your email through your phone, press the image
 If you have not set up an email, you will be prompted to once you open the app

Calendar:
 The calendar allows you to mark important dates within your phone
 To do this, open the app and select the desired date and press the “+” button
o Once you have done this, enter your information
o To add your event, press “add”

Photos:
 To access your photos, press the photo app. Once inside, you will see all the photos you
have taken
 Camera:
 To take a picture, you will open your camera app. Once inside, you can explore the
different camera and video settings. To take a picture, press the white button on the
screen

Clock:
 Through this app you can access world clocks, set alarms and timers, and use a
stopwatch.
 To access these, open the application and press the desired function
o If you want to set an alarm, press the alarm button at the bottom of the screen
and set the time you desire

Contacts:
 To view your contacts, open this application
 To add to your contacts, open this app, and press the “+”
 Once you have a blank form, enter the new contact information in the prompted field.
Memo:

To: Crystal Zanders

From: Sydney Mentrup

Date: 3/9/2018

Subject: Reflective Memo 2.3

This project required clear thinking to develop an elevator pitch, advertisement, and user guide.
To ensure success, I had to identify the genre conventions for my user guide- a simple and
informative guide. These include a simple and clean way to layout my instructions. I choose to
write using short statements and bullet points, rather than writing in a paragraph style. In
addition to this, I planned to use images that can be identified by anyone, regardless of age and
language.

I was able to follow these genre conventions for my user guide. They were initially designed
with my target audience in mind, so I did not have to change the conventions I used. Knowing y
target audience ahead of time was extremely beneficial. For example, if I had was creating a use
guide for millennials, I would have skipped the ‘basics’, like turning on a phone, and
covered topics that were more difficult.

For this project, my target was middle aged people who have never owned a smartphone. The
audience also owned a home and had access to electricity. Another thing I considered was my
audience may not have owned, or even operated, a smartphone before. I could not assume
that the audience had any previous knowledge before operating this device.

I choose to create a user guide using a PDF format. This format was the best choice for my
middle-aged audience. The print user guide can be used without access to a computer or
internet. In addition to this, the print model can be easily produced and distributed widely for
this audience. can be easily printed and used without access to a computer. If I had chosen to
create a web-based user guide, this would rely on the assumption that the user owned a
computer and may isolate users.

Graphics were essential for creating this user guide. Without graphics, the user guide is less
accessible to all. I used graphics to show what the parts were on the phone and the names of
the buttons. In addition to this, I used graphics to show pictures of the applications that the
user would be using. Furthermore, I also used pictures of actual iPhone screens when providing
instructions on how to perform a specific task. These pictures allowed me to add more clarity to
the examples in the user guide. I believe that the use of pictures helped my guide significantly.
I received an overwhelming amount of positive feedback from my classmates. They pointed out steps
from the assignments I missed and provided feedback on how my guide looked. This type of feedback is
extremely valuable and greatly appreciated as it allows me to see from different perspectives. I also
received positive feedback from the IA. I was told that my project looked visually appealing and had
good content. I was also given simple edits to make to my project even better.

From the feedback I received, I did modify my assignment. I was missing some of the required tasks,
such as making and receiving a phone call and setting an alarm. In addition to this, I changed the style of
my writing to become one consistent voice. The last changes I made were grammatical and changed
word placement and punctuations.

The most challenging part of this sequence was creating the user guide. While it seems very simple to
write instructions for a phone, it was challenging for me to layout my thoughts. Initially I wrote the steps
as if it was going to be me who read it. I realized that I was missing key steps, like turning on the phone.
Once I reanalyzed the instructions, I had to assume that the audience had never seen a smartphone
before. This allowed for me to create an extremely thorough user guide.

The most surprising part of this sequence was the time it took me to develop this user guide. I expected
to be done with basic instructions in less than an hour. This was not the case- once I set down and
started focusing on the user guide, it took me a full day to create something I was proud of. I was also
surprised that I enjoyed creating an instruction manual. It was satisfying to create an organized
document that can be used by anybody.

If I had to do this project differently, I would start by creating a more solid base for research. I initially
wrote down notes on a piece of paper. After doing this entire project and searching for these note
countless times, I realized it would have been easier if they were saved to an Excel document.