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Chapter 12
Ethics and Privacy
1) WikiLeaks is illegal.
Answer: False
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and
describe the four categories of ethical issues related to information technology.
Section Reference: Opening Case
Difficulty: Easy
Answer: True
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
3) An individual or organization faced with an ethical decision is basically considering whether to break
the law.
Answer: False
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
4) A code of ethics is a collection of principles that are intended to guide decision making by members of
the organization.
Answer: True
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
Information System, Third Canadian Edition Rainer
Answer: False
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
Answer: False
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
7) When you interview for a job at a company, it is likely that the company will Google you and search
social networking sites for information on you.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
Answer: False
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
Information System, Third Canadian Edition Rainer
10) Determining whose laws should be followed is a problem related to the international aspects of
privacy.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
12) The individual’s right of privacy supersedes the public’s right to know.
Answer: False
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
13) In general, employees have high legal protection against surveillance by employers.
Answer: False
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
14) Privacy is the right to be left alone and to be free of unreasonable personal intrusions.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
Information System, Third Canadian Edition Rainer
15) The opt-out model of informed consent allows a company to collect personal information until the
customers specifically requests otherwise.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
16) The Platform for Privacy Preferences automatically communicates privacy policies between a
commerce Web site and its visitors.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
17) The flow of information among countries is called transborder data flows.
Answer: True
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
18) Terry Childs, an employee of the San Francisco IT department, was not a single point of failure.
Answer: False
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and
describe the four categories of ethical issues related to information technology.
Section Reference: Closing case
Difficulty: Easy
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and
describe the four categories of ethical issues related to information technology.
Section Reference: Opening Case
Difficulty: Easy
20) The ____________ ethical standard states that an ethical action is the one that provides the most
good or does the least harm.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
e) Well-being
Answer: d
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
21) The ____________ ethical standard states that an ethical action is the one that best protects and
respects the moral rights of the affected parties.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
e) Well-being
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Information System, Third Canadian Edition Rainer
Difficulty: Medium
22) The _______________ approach maintains that the most ethical action is the one that provides the
most good or does the least harm.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
Answer: d
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
23) The _____________ ethical standard states that ethical actions treat all human beings equally.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
e) Well-being
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
24) The _______________ ethical standard states that respect and compassion for all others is the basis
for ethical actions.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
e) Well-being
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Information System, Third Canadian Edition Rainer
Difficulty: Medium
25) Arguing that CEOs make 100 times more than their employees because they have to take more risk
than lower-level employees is the ____________ approach.
a) Common good
b) Fairness
c) Rights
d) Utilitarian
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
Answer: e
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
27) ____________ means that you accept the consequences of your decisions and actions.
a) Accountability
b) Due process
c) Liability
d) Responsibility
Answer: d
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
Information System, Third Canadian Edition Rainer
28) Various organizations that promote fair and responsible use of information systems often develop a
_____.
a) Code of ethics
b) Strategic plan
c) Mission statement
d) Responsibility charter
e) Goals outline
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
29) The Sarbanes-Oxley Act in 2002 requires publicly held companies to implement ________ controls.
a) ethical
b) financial
c) security
d) technology
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
30) ____________ issues revolve around who should have access to information and whether they
should have to pay for this access.
a) Accessibility
b) Accuracy
a)
c) Privacy
d) Property
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
Information System, Third Canadian Edition Rainer
31) Which of the following is NOT a drawback of photo tagging and geotagging:
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: IT’s About Business: Big Brother is Watching You
Difficulty: Medium
32) Which of the following is NOT a benefit of photo tagging and geotagging:
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: IT’s About Business: Big Brother is Watching You
Difficulty: Medium
a) Illegal, unethical
b) Ethical, illegal
c) Unethical, illegal
d) Unethical, legal
e) Ethical, legal
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
Information System, Third Canadian Edition Rainer
34) _____ issues involve collecting, storing, and disseminating information about individuals.
a) Privacy
b) Accuracy
c) Transferability
d) Property
e) Accessibility
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
35) _____ issues involve the authenticity and fidelity of information that is collected and processed.
a) Privacy
b) Accuracy
c) Transferability
d) Property
e) Accessibility
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
36) _____ issues involve who may obtain information and how much they should pay for this
information.
a) Privacy
b) Accuracy
c) Transferability
d) Property
e) Accessibility
Answer: e
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
Information System, Third Canadian Edition Rainer
37) _____________ means accepting the consequences of your decisions and actions.
a) Privacy
b) Responsibility
c) Transferability
d) Accountability
e) Liability
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
a) Privacy
b) Responsibility
c) Transferability
d) Accountability
e) Liability
Answer: d
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
a) Privacy
b) Accuracy
c) Accountability
d) Property (such as intellectual property)
e) Accessibility to information
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
Information System, Third Canadian Edition Rainer
40) ______________ is a legal concept that gives individuals the right to recover the damages done to
them by other individuals, organizations, or systems.
a) Privacy
b) Responsibility
c) Transferability
d) Accountability
e) Liability
Answer: e
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Easy
41) Shelli runs a small boutique in Tel Aviv. She accepts credit cards and writes the number on her copy
of the receipt in case there is a problem later. This practice involves which ethical issue related to IT?
a) Privacy
b) Accuracy
c) Accountability
d) Property (such as intellectual property)
e) Accessibility to information
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
42) Shelli runs a small boutique in Tel Aviv. She has built up a very nice client base and regularly sends
her clients a newsletter. A new bakery business down the block wants to buy Shelli’s client list from her.
If Shelli does sell the list, which ethical issue related to IT would be involved?
a) Privacy
b) Accuracy
c) Accountability
d) Property (such as intellectual property)
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Information System, Third Canadian Edition Rainer
43) Shelli runs a small boutique in Tel Aviv. She has built up a very nice client base and regularly sends
her clients a newsletter. She keeps all her client data on her laptop in a password-protected file. Her
decision to protect the file reflects which ethical issue related to IT?
a) Privacy
b) Accuracy
c) Accountability
d) Property (such as intellectual property)
e) Accessibility to information
Answer: e
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
44) Shelli runs a small boutique in Tel Aviv. She has built up a very nice client base and regularly sends
her clients a newsletter. Clients fill out a form to join her mailing list. Shelli indicates on the form that
client information will not be shared without permission. This policy illustrates which ethical issue
related to IT?
a) Privacy
b) Accuracy
c) Accountability
d) Property (such as intellectual property)
e) Accessibility to information
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
45) Shelli runs a small boutique in Tel Aviv. Her intern just came to her with a new design for her Web
site. Shelli really likes the design, and she informs the intern that he is quite the artist. Section
ReferenceThe intern responds that he found the design on the Internet. Shelli replies that they can’t use
it. Her decision reflects which ethical issue related to IT?
a) Privacy
b) Accuracy
Information System, Third Canadian Edition Rainer
c) Accountability
d) Property (such as intellectual property)
e) Accessibility to information
Answer: d
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
46) Shelli runs a small boutique in Tel Aviv. Her intern was checking the boutique’s Facebook page and
noticed some negative comments. He deleted them. At the end of the day, when they were closing up,
he told Shelli about the comments and what he had done. Shelli was not pleased, and she told him so.
Why wasn’t Shelli pleased?
Answer: b
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
Answer: b
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
48) The public’s right to know is ___________ to the individual’s right of privacy.
Information System, Third Canadian Edition Rainer
a) equal
b) inferior
c) superior
d) undecided
Answer: c
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
a) groups
b) individuals
c) institutions
d) all of the above
Answer: d
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
50) _____________ is the tracking of people’s activities, online or offline, with the aid of computers.
a) Computer spying
b) Data aggregation
c) Electronic surveillance
d) Profiling
Answer: c
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
a) positive
b) negative
Information System, Third Canadian Edition Rainer
c) neutral
d) inevitable
Answer: a
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
52) The __________ permits the company to collect personal information until the customer specifically
requests that the data not be collected.
a) opt-in model
b) opt-out model
c) government
d) privacy code
Answer: b
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
53) Which of the following is a correct argument on the pros and cons of conveniently sharing
information and protecting privacy?
a) We have quick and easy access to our contacts on social networking sites, but it is much easier for
stalking to occur.
b) Protecting our privacy is difficult and complicated, even if securing our information makes us feel
more comfortable with using the Internet.
c) We need to be careful about what we post online, particularly since it may be difficult to ensure the
security of our information on the Internet.
d) All of the above are correct.
Answer: d
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Answer: b
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
55) What is the relationship between advances in information technology and the practice of profiling?
Answer: d
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Answer: d
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
57) How does society keep owners of electronic bulletin boards from disseminating offensive or untrue
content? This is a difficult question because it involves the conflict between _____ on the one hand and
_____ on the other.
Information System, Third Canadian Edition Rainer
Answer: c
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Hard
a) Opt-in
b) Opt-out
c) Either A or B
d) Neither A nor B
Answer: a
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Easy
Answer: d
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Information System, Third Canadian Edition Rainer
60) Data aggregators sell digital dossiers to companies that want to know their customers better. This
practice is called ________.
a) Customer relationships
b) Customer profiling
c) Customer intimacy
d) Customer knowledge
e) Spying
Answer: c
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and
describe the four categories of ethical issues related to information technology.
Section Reference: Opening Case: What to Do About WikiLeaks?
Difficulty: Medium
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: IT’s About Small Business: 12.1 MidTown Bank
Information System, Third Canadian Edition Rainer
Difficulty: Medium
63) Is the use of privately collected data without a person’s knowledge unethical? Which of the
following is not increasing the amount of collected data?
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: IT’s About Business: 12.2 Big Brother Is Watching You
Difficulty: Medium
Answer: c
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: IT’s About Business: 12.2 Big Brother Is Watching You
Difficulty: Medium
Answer: e
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
Information System, Third Canadian Edition Rainer
66) According to Terry Childs’s defense lawyer, his actions were justified because _______.
Answer: a
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and
describe the four categories of ethical issues related to information technology.
Section Reference: Closing Case
Difficulty: Hard
67) Identify and analyze the fundamental ethical issues involved with information technology.
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
68) Discuss the fundamental tenants of ethics: responsibility, accountability, and liability.
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
69) Explain why something that is unethical might not necessarily be illegal.
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
70) Discuss the two rules of privacy: The right of privacy is not absolute, and the public’s right to know
Information System, Third Canadian Edition Rainer
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
71) Compare and contrast the two informed consent models: opt-in and opt-out. Why do companies
prefer one over the other? Why do privacy advocates prefer one over the other?
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Hard
73) Compare and contrast the four widely used stands for ethics: utilitarian, rights, fairness, and
common good.
Learning Objective: Define ethics, list and describe the three fundamental tenets of ethics, and describe
the four categories of ethical issues related to information technology.
Section Reference: 12.1 Ethical Issues
Difficulty: Medium
74) Discuss the international aspects of privacy. How do these aspects impact transborder data flows?
Learning Objective: Identify three places that store personal data, and, for each one, discuss at least one
potential threat to the privacy of the data stored there.
Section Reference: 12.2 Privacy
Difficulty: Medium
Information System, Third Canadian Edition Rainer
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