Chapter 1-5 Softeng

OUR LADY OF FATIMA UNIVERSITY 1
College of Computer Studies

Km 23, Sumulong Highway, Brgy. Sta. Cruz, Antipolo City
CHAPTER I
SOFTWARE PROJECT MANAGEMENT PLAN
(SPMP)
1. Introduction
The study is all about An Online Sales and Product Monitoring System with E-Mail
and SMS for RSS Marketing. The researcher’s focuses on what will the Company needs
and because of the appliances that they have, our group decided to make a database of
their products and online sales and product monitoring for the customers. One of the most
important jobs of the database is to track and manage transactions. It needs to keep track
of every order along with the details that the company needs to process the transactions.
There is much data needed to process an order. This functionality dominates most
ecommerce databases. A database management system stores, organizes and manages a
large amount of information within a single software application. The use of this system
could increase efficiency of business operations and reduces overall costs.
1.1 Project Overview
RSS Marketing is located near Shopwise and e-homes in the Antipolo City. It is a
business to customer type and it primary sells home appliances such as washing
machines, air-conditioning systems, television and many more. Their current system is a
walk-in process they manually talk to the customer and they also deliver the appliances to
the customer. RSS Marketing serves a lot of people every single day.
The RSS Marketing doesn’t have existing system, the possible solution in their
problem is to develop a software to make the customer easier to buy to their store and to
see also the products of RSS Marketing.
©2018 An Online Sales and Product Monitoring System With

E-Mail and SMS Notification for RSS Marketing
1.2 Project Deliverables
Project Deliverables is a project management term for the quantifiable goods or

services that will be provided upon the completion of a project. Deliverables can be
tangible or intangible parts of the development process, and they are often specified
functions or characteristics of the project.
Task Duration Crash Start Finish
Activities Parent
Code Week Time Date Date
Chapter I
Project Overview
A Project Deliverables NONE 0 1 Nov.
PROJECT 8, Nov. 15,
ORGANIZATION 2017 2017
PROJECT
MANAGEMENT PLAN A
B 0 2 Nov.
Gantt Chart 15, Nov. 15,
PERT/CPM 2017 2017
Chapter II
Product Overview Nov.

C SPECIFIC A 0 2 22, Nov. 22,
REQUIREMENTS 2017 2017
External Interface
Requirements
User Interfaces
D Hardware Interfaces B,C 0 1
Nov.
Software Interfaces 29, Dec. 29,
Communications Protocols 2017 2017
Software Product Features
E Software System Attributes B 0 2 Dec.
DATABASE 6, Dec. 6,
REQUIREMENT 2017 2017
Chapter III Dec.
F D,E 1 1 6, Dec. 13,
Design Overview 2017 2017

Requirements Traceability
Matrix
SYSTEM
ARCHITECTURAL
DESIGN
Chosen System
G Architecture (HIPO) F 1 2
Discussion of Alternative
Designs Dec.
System Interface 13, Dec. 20,
Description 2017 2017
DETAILED
DESCRIPTION OF
H COMPONENTS G 1 3 Dec.
Input Process Output 27, Jan. 3,
Charts 2017 2018
USER INTERFACE
DESIGN Jan.
I G 1 1
Description of the User 3, Jan. 10,
Interface 2018 2018
Chapter IV
System Overview Jan.

J H,I 1 1 10, Jan. 17,
Test Approach 2018 2018
TEST PLAN Jan.
K Testing Tools and J 1 1 17, Jan. 24,
Environment 2018 2018
Jan.
WHITE BOX AND Jan. 31,
L J 1 1 24,
BLACK BOX TESTING 2018
2018
SOFTWARE
EVALUATION TESTING
M TEST RESULTS K,L 1 2

INCIDENT REPORT Jan.
SOFTWARE 31, Feb. 6,
MEASUREMENT 2018 2018
Table No. 1
(Project Deliverables)

1.3 Statement of the Problem
The RSS Marketing would like to create a system that will help them to
encourage a lot of customers and also to make it easier for them to transact with every
single customer and to have database in their company and also have a reservation for
those who want to buy. The management and the researchers have a meeting and decided
that Online Sales and Product Monitoring System with E-Mail Notification and SMS
Notification for RSS Marketing
General Problem
 The RSS Marketing is currently using a manual processing system that makes it
hard for them to maintain and keep their records properly.
Specific Problem
 Slow processing of records.

 Manual walk-in ordering process.
 Don’t have any website.
 Manual payment process.
1.4 Objectives of the Study
To design and develop application software for home appliances and also An
Online Sales and Product Monitoring System with E-Mail and SMS Notification for RSS
Marketingwill surely help them to minimize the works of the workers because of walk-in
system. And with the help of this system, they will sure the good serving of RSS
Marketing for their customers and it will make the transaction much easier for both
parties.

General Objective
 To develop an application and software for the convenience of the customers and
employees.
Specific Objective
 To develop the fast transaction of the company.

 To easy communicate to the customer.
 To develop a website for the convenience of the customers.
 To develop the fast payment in company.
1.5 Scope and Limitations
Scope
The scope of the study is to provide the customer fast transaction and reservation
of the products. The employees see the order of the customer.
 Provide the company website to buy customer.

 Providing an email notification for the update of the transactions.
 Viewing of the inventory easy and for the convenience of the customers
and employees.
Limitation
The delimitation of the study which is not included in the study are the following:
 The proposed system will only have limited for those who don’t have an
internet.
 The study thus not cover with transaction card.

1.6 Significance of the Study
The finding of this study how they would benefit from Company, Clients, Future
Researchers, and the Employees of the RSS Marketing.
2. PROJECT ORGANIZATION
Is a structure that facilitates the coordination and implementation of
projectactivities. Its main reason is to create an environment that fosters interactions
among the team members with a minimum amount of disruptions, overlaps and
conflict.
2.1 Software Process Model
Process models are processes of the same nature that are classified together into a
model. Thus, a process model is a description of a process at the type level. Since the
process model is at the type level, a process is an instantiation of it. The same process
model is used repeatedly for the development of many applications and thus, has many
instantiations. The proponents will use the agile type of system development.
Agile software development describes a set of values and principles for software
development under which requirements and solutions evolve through the collaborative
effort of self-organizing cross-functional teams. It advocates adaptive planning,
evolutionary development, early delivery, and continuous improvement, and it
encourages rapid and flexible response to change. These principles support the
definition and continuing evolution of many software development methods.

Figure No. 1
(Software Process Model)
2.2 Roles and Responsibilities
John Guiller Alas

Technical Writer
* Gather information on their subjects in libraries and on the web.
* Documents everything that the proponents do for the project.
* Provide updates and different editions as necessary
* Release the document following final approval.

Jan Norman V. Bernal

Technical Writer
* Gather information on their subjects in libraries and on the web.
* Documents everything that the proponents do for the project.
* Provide updates and different editions as necessary
* Release the document following final approval.
Jaymarc G. Casta
System Architect
*Oversee the projects system.
* Finalize the projects system
* Assist in troubleshooting software application issues.
*Provides assistance and advice to business users in the effective use of
applications and information technology.
Joe Mar R. Libramonte

System Developer
* Develops the system prototype.
* Debugs the projects system
* Oversees the system design
* Identify opportunities that can improve efficiency of business processes.
Romar John P. Posadas

Data Analyst
* Gathers data by searching in books or web.
* Conducts Interview.
*Oversee the Whole Project.
* Manages the task of the proponents

2.3 Tools and Techniques
The definitions of terms are based on observable characteristics and how it is used
in study. For clarity, the following terms are defined operationally.
The Following are the tools we used to finish the system.
PHP (Hypertext Preprocessor). The study aims to create an online school management
that the students can access through the internet. It is a general-purpose language that is
suited for server-side web development, which runs on a web server.
Email Notification - The use of cellular and mobile phones had turned from being a
luxury to becoming a necessity. It has helped transform the way people communicate on
a daily basis. The proponent’s aims to use the SMS notification to update the customer if
the loan application is approved or didn’t approve.
Xampp - It is used to test a system by using a local server easy for developers to create a
local web server for testing and deployment purposes. It is also cross-platform, which
means it works equally well on Linux, Mac and Windows.
Bootstrap - It is used to design the proposed system.
CSS (Cascading style sheets) - Are used to format the layout of Web pages.Develops
and create a uniform looks of a websites.
MySQL - Is an open source relational database management system (RDBMS) based

on Structured Query Language (SQL). As the relational database management system
and PHP as the object-oriented scripting language.’

3 PROJECT MANAGEMENT PLANS

The Project Management Plan (PMP) is a formal, approved document used to
manage project execution. The PMP documents the actions necessary to define, prepare,
and integrate and coordinate the various planning activities. The PMP defines how the
project is executed, monitored and controlled, and closed.
Task Activities Predecessor Duration Week Crash time

Code
A Project organization NONE 0 1
B Project Management A 0 2
Plan
C Specific Requirements A 0 2
D External Interface B,C 0 1
Requirements
E Database B 0 2
Requirements
F Requirements D,E 1 1
traceability matrix
G System architectural F 1 2
design
H Detailed description G 1 3
of components
I User interface design G 1 1
J System Overview H,I 1 1
K Test plan J 1 1
L White box and black J 1 1
box testing
M Software evaluation K,L 1 2
testing
3.1 Gantt Chart

Table No. 2
(Gantt chart)

3.2 PERT/CPM
CPM (Critical Path Method) is used to assist the project manager in scheduling the
activities (i.e., when should each activity start). It assumes that activity durations are
known with certainty. PERT (Program Evaluation and Review Technique) is used to
assist in project scheduling similar to CPM.
Figure No. 2
(PERT/CPM)

CHAPTER II
SOFTWARE REQUIREMENTS SPECIFICATION
(SRS)
1 INTRODUCTION
Software requirements specification. A software requirements specification (SRS)
is a description of a software system to be developed. It lays out functional and non-
functional requirements and may include a set of use cases that describe user interactions
that the software must provide.
1.1 Product Overview

The RSS Marketing is a home appliances company they’re selling different kinds
of home appliances which are televisions, air-conditioners, washing machines and etc.
2 SPECIFIC REQUIREMENTS
The primary function of the RSS Marketing website is ordering, reservation and
buying of products. Some of its functions are the interactive map to locate the main
physical branch, reservation of products, buying of products, contacting the staffs and
such.

2.1 External Interface Requirements

The usage of the website requires a stable internet connection and a device, its
either a handheld mobile device or a personal computer, the customer or user requires to
put their valid information if they want to reserve or buy a product.
2.1.1 User Interfaces

A first-time user of the website should see the home page when he/she accessed the
website, See figure 3.
Figure 3
(Home page)

2.1.2 Hardware Interfaces Design
The website doesn’t have any designated hardware, it does not have any direct
hardware interfaces. The user will only be required of a reliable internet connection to be
able to access the website. A personal computer or handheld mobile device will do.
Figure No. 4
Hardware Interface Design (HID)

2.1.3 Software Interfaces

Software Interface is a shared boundary across which two or more separate
components of a computer system exchange information.
RSS
Pick order
Process
order
Send Notification
Email and SMS

Notifications
Receive
Order
End \
Figure No. 5

(Software Interface)
2.1.4 Communications Protocols

The communication between the different parts of the system is important since
they depend on each other. However, in what way the communication is achieved is not
important for the system and is therefore handled by the underlying operating systems for
both the mobile application and the web portal.
2.2 Software Product Features
Product features are characteristics of your product that describe its appearance,
components, and capabilities.
Figure No. 6
(Product features)

2.3 Software System Attributes

Software System attributes are the overall factors that affect run-time behaviour,
system design, and user experience. They represent areas of concern that have the
potential for application wide impact across layers and tiers.
Table No. 3
System Attributes for RSS MARKETING
2.3.1 Reliability
Figure No. 7
(Reliability)
As time goes by, the reliability of the website becomes obsolete, the proponents
will keep updating the website for the future products, but the main website will become
obsolete due to the upgrading of technologies. The vision of the proponents of why this
does will be obsolete is due to the need to upgrade into a mobile application.

2.3.2 Availability
The website application will be available twenty-four seven. The limitation of the
website application is the lack of internet access.
2.3.3 Security
The credentials of the users will be secured in the systems database and will be
secured with password that user will only be able to access with the password.
2.3.4 Maintainability
The websites maintainability cost depends on the future updates and bugs. The
systems coding will take time and the cost will be based on the feedback or found bugs.
2.3.5 Portability
Portability is not a problem for the website application for it is online based and
can be accessed easily with the use of internet.
2.3.6 Performance
The systems performance will be based on the internet speed and the hardware ram.

3 DATABASE REQUIREMENT
3.1 Data Dictionary
A data dictionary contains a list of all files in the database, the number of records
in each file, and the names and types of each field.
Field Name – Personal Field Names – Customer

First name ID
Middle name User ID
Last name Customer name
Email Customer Email
Address Customer address
3.2 Entity Relationship Diagram

An entity-relationship diagram (ERD) is a data modelling technique that
graphically illustrates an information system's entities and the relationships between
those entities.
Customer Order Product

Customer No. Order proper Product No.
Name SMS notification Product Name
E-mail E-mail Notification Product price
Table No. 4
Entity Relationship Diagram (ERD)

CHAPTER III
SOFTWARE DESIGN DESCRIPTION
(SDD)
1 INTRODUCTION
A software design document or (SDD) is a written description of a software

product, that a software designer writes to give a software development team overall
guidance to the architecture of the software project.
1.1 Design Overview
The entire proposed system includes customer and admin. The customer can pick
appliances and order. The admin can track customer’s information and can add, delete
and update the customer orders and send SMS notification and EMAIL notification.

1.2 Requirements Traceability Matrix

The requirements traceability matrix is a document that links requirements
throughout the validation process.
REQUIREMENTS TRACEABILITY MATRIX

Project Name: An Online Sales and Product Monitoring System with
E-Mail Notification and SMS Notification for RSS Marketing
Business Requirement Document Functional Requirements Test Case
BRD Documents FSD Document
Business Business Functional Functional Priority Test Case
Requirements Requirements Requirement Requirement/ ID#
ID# /Business Use case ID# Use Case
BR 1 Reservation Module FR_1 Register High TC#001
TC#002
FR_2 Log-in Medium TC#003
TC#004
FR_3 Add to Cart High TC#005
TC#006
BR 2 Payment Module FR_4 By Credit High TC#007
Card TC#008
FR_5 By Debit High TC#009
FR_6 By PayPal Medium TC#0010
TC#0011
Table No. 5
Requirements Traceability Matrix (RTM)

2 SYSTEM ARCHITECTURAL DESIGN

2.1 Chosen System Architecture (HIPO)
Hierarchical Input Process Output is consisting of a hierarchy chart that
graphically represents the program’s control structure and a set of IPO (Input-
Process-Output) charts that describe the inputs to, the outputs from, and the functions
(or processes) performed by each module on the hierarchy chart.
Figure No. 8
Hierarchical Input Process Output (HIPO)

2.2 Discussion of Alternative Designs
The discussion designs of the existing system show that the Customer will book request
and then it will go to the process then it will give confirmation from the database then
send it back to the customer.
An Online Sales and Product Monitoring System with
Login
Management Admin User
Monitor accounts Update Product list
Monitor sales Product View Costing
Payment
Monitor Monitor list
Product list
Process
Figure No. 9
Discussion of Alternative Designs

2.3 System Interface Description (Context Diagram and DFD)

The context diagram that we made is all about the flow of transaction of the RSS
Marketing. We create a system that will help the company to earn more and to make their
sales higher than before.
Figure No. 10
(Context Diagram)

3 DETAILED DESCRIPTION OF COMPONENTS

3.1 Input Process Output Charts
IPO (input Process Output) diagram, which depicts the flow of control and data in
a module, HIPO does not provide any information about data flow or control.
Figure No. 11
Input Process Output (IPO)

4 USER INTERFACE DESIGN

4.1 Description of the User Interface
The proponents use a simplified design for the user interface, the website contain
a home, product, view cart and a log-in button. The home interface includes the featured
products and the link to the interactive map of the physical stores location. The products
interface includes the pictures and list of the products that the company is selling. The
“view cart” includes the list of the selected products by the user. And the log-in includes
the form to be filled up by the user.
4.1.1 Screen Images
Figure No. 12
Home interface
The Home interface is the Home page of the system you can see there the Brand of the
appliances and the registration in website.

Figure No. 13
Product interface
Product interface you can see there the appliances of the RSS Marketing.
Figure No. 14
View cart
View cart you can see your appliances that you buy in the RSS Marketing.

Figure No. 15
Log-in
Log- in, you can use your account that you register in the Home Page.
4.1.2 Objects and Actions
In the home page there’s a “start shopping” button which will redirect the
interface to the featured products upon clicking. And add to cart button adds the selected
item into the user’s cart which will be available to check out for the later payment.
There’s a about us button where the information about the company or the staff are
included. And much more features to explore.

CHAPTER IV
SOFTWARE TEST DOCUMENTATION
(STD)
1 INTRODUCTION
Software test documentation is the vital element that raises any experimental
activities to the level of a software test. International organizations like IEEE and ISO
have published standards for software test documentation.
1.1 System Overview
The proponents used to create a system that will help the RSS Marketing to
expand their sales and to encourage a lot of customers to buy products to them, so the
proponents and the management discuss about the different problems that they’re going
through. The RSS marketing needs an advertisement through online so that they can earn
a lot of customers, because that’s what they needed, they’re having a problem to sell
products. Also, the management asks to create a system that will help them to make
transactions easier than the system that they have right now which is walk-in system.
Sales system is an online solution for handling orders. It provides easy and quickest way
of finding and managing information related to orders. As the Online Sales System
application is a global application which is going to be used by the users belonging to
various region of the world, therefore, it should be developed and designed by using
some open source and platform independent technology. This project is to investigate and
design a software solution which can facilitate RSS Marketing in performing their daily
tasks, improving efficiency, and helping them to be more productive.

This project will provide a solution through which RSS Marketing can easily
manage, handle and generate all required information in their respective format when
needed. It will help them to manage order Details, financial data, and historical data and
also in producing documents of different formats for different customers. This solution
will help RSS Marketing in reducing effort spend on managing orders. It will also
provide them opportunity to explore possibility of generating documents, managing
financial details and analyzing historical data with use of digitalized solution.
1.2 Test Approach
A test approach is the test strategy implementation of a project, defines how

testing would be carried out. Test Approach is using two different techniques
Planning Phase
The proponents decided to construct a WEB-Based Online Sales and Product
Monitoring System with E-Mail Notification and SMS Notification for RSS Marketing to
process for a fast and easy transaction for customer. so, they can easily buy appliances.
Designing
The proponents decided to work their system using PHP (Personal Home Page),
MySQL (Structured Query Language). PHP is a script language and interpreter that is
freely available and used primarily on Linux Web servers while MySQL is an open
source relational database management system (RDBMS) based on Structured Query
Language (SQL)

Testing
The proponents test the product system, so they can know the bugs and some
error also they analyze it through the given step by the panelist.
Build
In this phase the proponents fix the errors that they see through the testing phase,
so the system will run smoothly and accordingly.
Accept
In this phase the proponents will finalize the system checks all the possible error
and bugs, so they can deploy it to the next iteration.
2 TEST PLAN
2.1 Features to be Tested
 Sign – in Module
 Log – in Module
 Payment Module
2.2 Features not to be Tested
 Home page Module
2.3 Testing Tools and Environment

White Box Testing is the testing of a software solution's internal coding and
infrastructure. It focuses primarily on strengthening security, the flow of inputs and
outputs through the application, and improving design and usability.

3 WHITE BOX AND BLACK BOX TESTING

Black Box Testing
Black box testing assumes the code to be a black box that responds to input
stimuli. The testing focuses on the output to various types of stimuli in the targeted
deployment environments. It focuses on validation tests, boundary conditions,
destructive testing, reproducibility tests, performance tests, globalization, and
security-related testing. Test are based on requirements and functionality
White Box Testing

White box testing assumes that the tester can take a look at the code for the
application block and create test cases that look for any potential failure scenarios.
During white box testing, you analyse the code of the application block and prepare
test cases for testing the functionality to ensure that the class is behaving in
accordance with the specifications and testing for robustness. Tests are based on
coverage of code statement, Lines of Code, Branches and Condition.

3.1 Modules Functions and Performance Test
Kindly test the system modules according to the function and performance with
the following categories:
Where: 3 (FC) = Full Compliance
2 (PC) = Partial Compliance
1 (NC) = Non-Compliance
MODULE FC PC NC REMARKS
HOME 15 Full Compliance
LOG-IN 13 Partial Compliance
PRODUCT 15 Full Compliance
ABOUT US 10 Non-Compliance
3.2 Security Testig

This testing is how the software will protect against hackers, internal and external access.
Security Page FC PC NC REMARKS
1 Log-In Page 17 Full Compliance
2 Administrator Log-In Page 15 Partial Compliance
3 User Log-In Page 14 Partial Compliance
1.1 Integration Testing

System integration testing (SIT) is a testing process that exercises a software system's
coexistence with others.
Operational Test FC PC NC REMARKS
1 Form Operation 13 Partial Compliance
2
3

RATING : Count the numbers of check for each Rating

FC - Accepted
3
PC - Minor
4 Revision
NC - Rejected
1
4. SOFTWARE EVALUATION TESTING

The proponents seek to determine through Software Evaluation if software or a
combination of software programs is the best possible fit for the needs of a given client.
The idea is to look closely at the resources and tools provided by the software that is
either currently in use or is being examined as a possible addition to programs already in
use by that client.
Based on a prepared list of criteria along with some practical experimentation, a

softwareevaluation makes it possible to determine if the products would be helpful to the
client or if some other combination of software products would serve to better advantage.
Scale: 5 = Excellent 2 = Needs Improvement

4 = Satisfactory 1 = Poor
3 = Average
CRITERIA
1] Correctness
Criteria Comments/Statements Rating Remarks
Completeness Does all functions and 5 Excellent
buttons are working
properly?
Consistency Does the software have 5 Excellent
consistence user interface
design?
Traceability Does the software can trace 4 Satisfactory
and manage the data?

CRITERIA
2] Reliability
Consistency Does the software have a 4 Satisfactory
formal and unique interface
design?
Accuracy Does the software can 4 Satisfactory
navigate and perform fast?
Error Tolerance Does the system have no 3 Average
error or failure?
Modularity The system components 4 Satisfactory
architecture enables to divide
up into smaller components?
3] Efficiency
Consistency The useful output of the 4 Satisfactory
result, characteristic, forms
or modules in the system.
Accuracy The measurements of the 4 Satisfactory
quality in all modules.
Execution The efficiency of the system 4 Satisfactory
Efficiency to execute.

4] Testability
Modularity The quality that allows a 4 Satisfactory
components to be easily tested to a
system that enables to easily divide
into smaller components.
4] Testability
Simplicity The quality or condition to be easily 4 Satisfactory
test.
Audit Ability The ability to verify and examined 3 Average
the tested form of modules.
5] Portability
Modularity The ability to divide 5 Excellent
components in different
computers.
Simplicity The quality of the system to 5 Excellent
easily carried out and run to
different computers.
Conciseness The ability of components to 4 Satisfactory
view a clear result in modules
or forms
Hardware The ability of the system to 4 Satisfactory
Independence easily run in different
computers without runtime
error in hardware.

5. TEST RESULTS
WHITE BOX TESTING SUMMARY
10 Respondents 50 perfect = Total / 50 = Weighted Mean
FACTOR
1) CORRECTNESS
CRITERIA 5 4 3 2 1 Total Weighted

Mean
Completeness 5 3 0 2 0
25 12 0 4 0 41 1
Consistency 5 2 1 2 0
25 8 3 4 0 40 1
Traceability 5 3 1 1 0
25 12 3 2 0 42 1
(Table Discussion)
2) RELIABILITY

Mean
25 12 0 4 0 41 1
Accuracy 5 2 1 2 0
25 8 3 4 0 40 1
Error Tolerance 5 3 1 1 0
25 12 3 2 0 42 1
Modularity 5 3 0 2 0
25 12 0 4 0 41 1
(Table Discussion)

3) EFFICIENCY

Mean
25 12 0 4 0 41 1
Accuracy 5 2 1 2 0
25 8 3 4 0 40 1
Execution 5 3 1 1 0
25 12 3 2 0 42 1
Efficiency 5 3 0 2 0
25 12 0 4 0 41 1
(Table Discussion)
4) TESTABILITY

Mean
25 12 0 4 0 41 1
Simplicity 5 2 1 2 0
25 8 3 4 0 40 1
Audit Ability 5 3 1 1 0
25 12 3 2 0 42 1
(Table Discussion)

5) PORTABILITY

Mean
25 12 0 4 0 41 1
Simplicity 5 2 1 2 0
25 8 3 4 0 40 1
Conciseness 5 3 1 1 0
25 12 3 2 0 42 1
Hardware 5 3 0 2 0
25 12 0 4 0 41 1
Independence 5 3 0 2 0
25 12 0 4 0 41 1
(Table Discussion)

6. INCIDENT REPORT
INCIDENT REPORT
Title: System Implementation Incident Report

From: Proponents
To: HR Manager
Re: Upon the Implementation of the system in Online Sales and Product Monitoring
System with E-Mail and SMS Notification for RSS Marketing. The system was installed
to their computer for a week. During the Implementation of the system they have found
two(2) defects, the issue in file maintenance where the Log-in button is not fully
Functional, and the SMS and Email Notification was not already Function.

7. SOFTWARE MEASUREMENT
Software measurement is considered as a management tool which if conducted in

an effective manner, helps the project manager and the entire software team to take
decisions that lead to successful completion of the project.
Table No 1: size-oriented metrics

Weighing Factor
Measurement count Simple Average complex result
parameter average
No. of Person 4 3 4 6 24
KLOC 5,500 4 5 7 38,500
Defects 2 3 4 6 12
Project Cost 2000 7 10 15 30,000
Pages of Documents 60 5 7 10 600
Status Complex
Table No 2: Human oriented Metrics

ITEM COUNT
No. of User Input 18
No. of User Output 20
No. of User Inquiries 2
Table No 3: Function Oriented Metrics
ITEM COUNT
No. of Interval files 12
No. of External files 2
No. of Algorithm 1

Table No. 4: Technical Metrics
Scale 0 - No Interface 3 - Average

1 - Incidental 4 - Significant
2 - Moderate 5 – Essential
TECHNICAL QUESTION RATING
1. Does system require backup and recovery? 4

2. Are Data communication required? 3
3. Are there distributed processing function? 3
4. Is performance Critical? 3
5. Will the system run in existing, heavily utilized operational 3
environment?
6. Does the system require online Data entry? 5
7. Does the online data entry require the input trans to build over multiple 4
screen or operation?
8.Are the master file updated online? 4
9.Are the inputs, outputs, files or inquiries complex? 3
10.Is the internal processing complex? 4
11.Is the code designed to be reusable? 5
12.Are the conversation and installation included in the designed? 5
13.Is the system designed for multiple installation different organization? 5
14.Is the application described to facilitate change and ease of use by the 5
user?
Count Total: 56

Table No 5: Count Total
Measurement Total Operation Status Result

Parameter Count (multiplier)
No. of user Input 18 x 5 90

No. of user Output 20 x 5 100
No. of user Inquiries 2 x 5 10
No. of Interval 12 x 4 48
Interface
No. of External 2 x 10 20
Interface
No. of algorithm 1 x 8 8
Count Total: 276
Table No 6: Quality Metrics

Formula Result
FP= Count total * ( 0.62 + 0.01*Σ(fp)) 171.68
Quality = Defects / FP 0.011
Documentation 1= pages of doc / KLOC 0.010
Documentation 2 = pages of doc / FP 0.349
Table No 7: Productivity Metrics

Formula Result
Productivity 1 = KLOC /person per month 785.71
Productivity 2 = FP / person per month 24.52

CHAPTER V
SUMMARY, CONCLUSION AND RECOMMENDATIONS
SUMMARY
The main purpose of the website that we’ve developed is for the fast transaction
and much more easy way of buying the appliance without needing to go to the main
store. The researchers create a system that will help not only the customers but also the
RSS management to have a better transaction through the web. We all knew that we are
in the era where more people are using internet nowadays, so the researchers and the
management also decided to put the RSS through web, a commercial website so that
they’ll encourage a lot of customers. Within the advancement of electronic marketplace,
many individuals and commercial entities undertaking in web-based system marketplace
have conveyed that there exist a variety of advantages latent within the process of
conducting business on a virtual basis. Many people around the world prefer to shop
online and buy products from several brands and companies. Nowadays, and with the
help of the new technology and the support of the internet from all around the world
started to purchase items online by simply sitting in their homes.
Online shopping is a very helpful way of buying products through the internet especially
during the holidays and items not only from a specific store, but from a diverse storage
that includes all kinds of items. First, an online shopper needs to create a personal
account which includes a username and a password. It is very important for the customer
to save the account information in a safe place in order to use it under their personal
name. After creating an online account for the specific site, the customer will start
enjoying the wide variety of products and items that are available online. The customer
will then click on the wanted item in order to add it to the personal shopping bag or
basket.

After doing all the previous steps, the customers should take into consideration
the safety of the specific site. Online shopping also provides customers with a good
customer service that also occurs online. The main page of the website is the home page
where the customers is welcomed and can access various website features like accessing
the location of the RSS, accessing the featured products and many more. The second tab
is where the products list is, the customers can choose in the wide variety of appliance
base on their needs and wants. The other tabs are for the whereabouts of the shop to
ensure the costumers of its authenticity. In our thesis you'll see the track of our work from
the start, from planning the system to the finish product it may not be perfect, but we do
our best to finish it.
CONCLUSION
The proponents could arrive at these conclusions based on the findings of the
study. The researchers were able to create a website with the help of logical design like
IPO and flowchart and with the help of programming language. Technology has made
significant progress over the years to provide consumers a better online shopping
experience and will continue to do so for years to come. With the rapid growth of
products and brands, people have speculated that online shopping will overtake in-store
shopping. While this has demand for brick and mortar stores in more comfortable seeing
and touching the product being bought. However, the availability of online shopping has
produced more educated consumer that can shop around with relative ease without
exchange, online shopping has opened doors to many small retailers that would high cost
of owning a brick and mortar store.

RECOMMENDATIONS
Based on the findings of the study the following are recommended for future
enhancement of the developed web-based job application with an E-mail notification for
streamline structured development builders Inc. endorsing the company through social
network will enhance not only the popularity but also the company’s population, web
notification for every possible update that the company will do.

APPENDICES
ENDORSEMENT LETTER
OUR LADY OF FATIMA UNIVERSITY

COLLEGE OF COMPUTER STUDIES
ANTIPOLO CITY
RESEARCH / PROJECT NOTICE
Date filed: March 20, 2018 [ ] Proposal

Ref. Code: [ ∕ ] Oral Defense
Date: March 21, 2018 Time: 1:00-1:45 pm Venue: SJBH 402
Project Title: An Online Sales and Ordering Monitoring System with E-mail Notification for RSS
Marketing
Proponents: Alas, John Guiller V.

Bernal, Jan norman V.
Casta, Jaymarc G.
Libramonte, Joe Mar R.
Posadas, Romar John P.
CERTIFICATION
The undersigned members comprising the panel for oral examination hereby agree to the
schedule of defense for the above research.
ENGR. PINKY G. DACUSO, MIT

S.E ADVISER
PANEL MEMBER PANEL MEMBER
PANEL CHAIR
ENGR. PINKY G. DACUSO, MIT EDWARD N. CRUZ, MIT
RESEARCH COORDINATOR DEAN / PROGRAM CHAIR

INTERVIEW GUIDE
October 16 , 2017
RSS MARKETING
M.L. Quezon Ave. Antipolo, Calabarzon
Dear Sir/ Madam:
Greetings!
In partial fulfillment of the requirements for the subject Software Engineering, the students
enrolled are required to conduct a company visit, leading to the preparation, documentation and
presentation of the research study on a topic of System Analysis and Design importance.
The aim of the said study is to prepare the students as well as to expose them in actual application
of Software Engineering.
In this regard, I would like to request your good office to allow our students to conduct an
interview at your department.
Any favor accorded will be highly appreciated and would mean that your company is one with us
in helping students strengthen our education.
Rest assured that all information gathered will be treated with utmost confidentiality and will be
used for classroom discussion only.
Hoping for your favorable action.
Very truly yours, GROUP MEMBERS:

Jaymarc G. Casta
Joemar R.Libramonte
ENGR. PINKY G. DACUSO, MIT Romar John P.Posadas
Professor, College of Computer Studies JanNorman V. Bernal
John Guiller V. Alas
Noted by:
EDWARD N. CRUZ, MIT

Program Head, College of Computer Studies

QUESTIONNAIRE
1. What is/are modes of payment in your company?
2. How does the company communicate or transact the

customer?
3. Thus the company deliver the appliances of the

customer? Or the customer pick their product in the
company?

SURVEY FORM
Scale: 5 = Excellent 2 = Needs Improvement
4 = Satisfactory 1 = Poor
3 = Average
CRITERIA
1] Correctness
Completeness Does all functions and
buttons are working
properly?
Consistency Does the software have
consistence user interface
design?
Traceability Does the software can trace
and manage the data?
CRITERIA
2] Reliability
Consistency Does the software have a
formal and unique interface
design?
Accuracy Does the software can
navigate and perform fast?
Error Tolerance Does the system have no
error or failure?
Modularity The system components
architecture enables to divide
up into smaller components?

3] Efficiency
Consistency The useful output of the
result, characteristic, forms
or modules in the system.
Accuracy The measurements of the
quality in all modules.
Execution The efficiency of the system
Efficiency to execute.
4] Testability
Modularity The quality that allows a components
to be easily tested to a system that
enables to easily divide into smaller
components.
4] Testability
Simplicity The quality or condition to be easily
test.
Audit Ability The ability to verify and examined
the tested form of modules.

5] Portability
Modularity The ability to divide
components in different
computers.
Simplicity The quality of the system to
easily carried out and run to
different computers.
Conciseness The ability of components to
view a clear result in modules
or forms
Hardware The ability of the system to
Independence easily run in different
computers without runtime
error in hardware.

STUDENTS PROFILE
Name: Alas, Jhon Guiller V.

Address: Villafuerte Cmpd. Brgy. Muntindilaw Antipolo City
Mobile No.:09234175803
E-mail Address: guilleralas@yahoo.com
Objective:
To enhance my abilities and communication, to complete my task with in the right
time with no error and complain.
EDUCATIONAL ATTAINMENT
UNDERGRADUATE
Bachelor of Science in Information Technology
Our Lady of Fatima University
Sta.Cruz, Antipolo City
SECONDARY
Muntindilaw National High School
Brgy. Muntindilaw Antipolo City
ELEMENTARY
Muntindilaw Elementary School
Brgy. Muntindilaw Antipolo City
PERSONAL DATA
Civil Status: Single

Birthday: February 4, 1998
Age: 20
Birthplace: Cainta Rizal
Height: 5’11
Weight: 60

Name: Bernal, Jan norman V.

Address: Sunrise Valley Brgy. San Jose, Antipolo city
Mobile No.: 09267650519
E-mail Address: normanbernal35@gmail.com
Objective:
To enhance my abilities and communication, to complete my task with in the right
time with no error and complain.
UNDERGRADUATE
SECONDARY
Anri Montessori School
Brgy. Calumpang, Prayer Mountain
(2007-2011)
ELEMENTARY
Tanza Elementary School
sitio Tanza II Brgy. San Jose, Antipolo City
(2000-2007)
PERSONAL DATA

Birthday: April 3, 1998
Age: 19
Birthplace: Antipolo City
Height: 4,4
Weight: 35kg

Name: Casta, Jay Marc G.

Address: #3 Farmers 1 Tumana Marikina City
Mobile No.: 09267650519
E-mail Address: maylyn172@gmail.com
Objective:
To enhance my abilities and communication, to complete my task with no errors
to improve what I have started to get a well job.
UNDERGRADUATE
SECONDARY
Roosevelt College Marikina
JP Rizal St. Marikina City
(2007-2011)
ELEMENTARY
H.Bautista Elementary School
Marikina City
(2000-2007)
PERSONAL DATA

Birthday: August 8, 1998
Age: 19
Birthplace: Dumaguete City
Height: 6’0
Weight: 65kg

Name: Joe Mar R. Libramonte

Address: SAMPALUCAN TWO SAN ISIDRO
TAYTAY, RIZAL
Mobile No.: 09059211559
E-mail Address: JOELIBRAMONTE123@GMAIL.COM
Objective:
To develop my programming skills and English vocabulary when it comes to
corporate field.
UNDERGRADUATE
SECONDARY
Juan Sumulong Memorial Junior College
ELEMENTARY
Dolores Elementary school taytay rizal
PERSONAL DATA
Civil Status: single

Birthday: January 14, 1999
age: 18
Birthplace: angono
Height: 5’5
Weight: 49 kilos

Name: Posadas, Romar John P. Posadas

Address: #5 Agoho st. Concepcion I, Marikina City
Mobile No.: 09971793647
E-mail Address: romarposadas@yahoo.com
Objective:
To enhance my abilities and communication, to complete my task with no errors
to improve what I have started to get a well job.
UNDERGRADUATE
SECONDARY
Irvinghall School
Marikina City
(2007-2011)
ELEMENTARY
Roosevelt College
JP Rizal st. Marikina City
(2000-2007)
PERSONAL DATA

Birthday: October 25, 1998
Age: 18
Birthplace: Marikina City
Height: 5’7
Weight: 60kg

BIBLIOGRAPHY
Article references:
Monica Sharma Naina Rawat Nida Khan Piyush Soni MBA(FT) Semester II
online shopping/localliterature.Batch 2012 -
2014http://www.studymode.com/essays/Online-Shopping-1529350.html
Online shopping in a June 2000 survey, just 22% of Americans had made a
purchase online.
BY AARON SMITH AND MONICA ANDERSON on DECEMBER 19, 2016
E-mail notification/procedure for online e-payment service

http://www.charteredclub.com/payment-of-service-tax-in-3-steps-explained-with-
screenshots/
Results from a survey of 406 consumers (217 from offline store customers and 189 online
store users
Koo, Dong-Mo, and Ji-Hoon Lee.(2011) "Interrelationships among dominance, energetic
and tense arousal, and pleasure, and differences in their impacts under online vs. offline
environment." Computers in Human Behavior “ 27.5 pp- 1740- 1750

Book References:
“More and more Filipinos are beginning to shop online, according to the results of
MasterCard’s Online Shopping Behavior Study 2012 in 14 Asia Pacific countries. The
survey also shows that the country’s e-commerce potential is expected to grow even more
with the emergence of enabling technologies. Dominating the Philippine e-commerce
landscape are local deals and promo websites.
Philippine Daily Inquirer / 11:53 PM March 09, 2013
“Online retail has experienced steady growth in the country, boosted by the flurry of
steep markdowns such as discounts of up to 70 percent. Sites like Lazada,
CashCashPinoy, Zalora, Groupon, and LivingSocial have brought excitement to
ecommerce and have helped to build a growing market of online buyers.
THE MANILA TIMES ON MARCH 2, 2014
Yaobin Lu (2011), focused on factors that influence users' intention to transfer their
usage from the offline to the online channel that offer similar services.
Lu, Yaobin, et al.(2011) "A study on factors that affect users' behavioral intention
ttransfer usage from the offline to the online channel." Computers in Human Behavior
” 27.1 pp- 355-364


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OUR LADY OF FATIMA UNIVERSITY 1

College of Computer Studies

1.1 Project Overview

©2018 An Online Sales and Product Monitoring System With

1.2 Project Deliverables

Project Deliverables is a project management term for the quantifiable goods or

Product Overview Nov.

©2018 An Online Sales and Product Monitoring System With

System Overview Jan.

M TEST RESULTS K,L 1 2

©2018 An Online Sales and Product Monitoring System With

1.3 Statement of the Problem

 Slow processing of records.

1.4 Objectives of the Study

©2018 An Online Sales and Product Monitoring System With

 To develop the fast transaction of the company.

1.5 Scope and Limitations

 Provide the company website to buy customer.

©2018 An Online Sales and Product Monitoring System With

1.6 Significance of the Study

Researchers, and the Employees of the RSS Marketing.

©2018 An Online Sales and Product Monitoring System With

2.2 Roles and Responsibilities

John Guiller Alas

©2018 An Online Sales and Product Monitoring System With

Jan Norman V. Bernal

Joe Mar R. Libramonte

Romar John P. Posadas

©2018 An Online Sales and Product Monitoring System With

2.3 Tools and Techniques

The Following are the tools we used to finish the system.

suited for server-side web development, which runs on a web server.

Bootstrap - It is used to design the proposed system.

MySQL - Is an open source relational database management system (RDBMS) based

©2018 An Online Sales and Product Monitoring System With

3 PROJECT MANAGEMENT PLANS

Task Activities Predecessor Duration Week Crash time

3.1 Gantt Chart

©2018 An Online Sales and Product Monitoring System With

©2018 An Online Sales and Product Monitoring System With

1.1 Product Overview

©2018 An Online Sales and Product Monitoring System With

2.1 External Interface Requirements

2.1.1 User Interfaces

©2018 An Online Sales and Product Monitoring System With

2.1.2 Hardware Interfaces Design

©2018 An Online Sales and Product Monitoring System With

2.1.3 Software Interfaces

Email and SMS

©2018 An Online Sales and Product Monitoring System With

2.1.4 Communications Protocols

2.2 Software Product Features

©2018 An Online Sales and Product Monitoring System With

2.3 Software System Attributes

©2018 An Online Sales and Product Monitoring System With

©2018 An Online Sales and Product Monitoring System With

Field Name – Personal Field Names – Customer

3.2 Entity Relationship Diagram

Customer Order Product

©2018 An Online Sales and Product Monitoring System With

A software design document or (SDD) is a written description of a software

1.1 Design Overview

©2018 An Online Sales and Product Monitoring System With

1.2 Requirements Traceability Matrix