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Hove, M.C. & Corcoran, K.J. (2008) Educational technologies: Impacts on learning and
frustration. Teaching of Psychology, 35(2), pp. 121-125
Summary
With little, and even conflicting research on technology and learning at that time, the
research study conducted by Hove, M.C., and Corcoran, K.J. (2008), sought to expand the
understanding and relationship between levels of learner frustration and a variety of teaching
methods and sought to establish a comparison of their pedagogical effectiveness on teaching and
learner outcomes. Comparing traditional lecture (TL) slide-show lecture (SSL) and virtual learning
environments (VLE) the results of this study demonstrate that both SSL and VLE teaching
methods presented higher learning outcomes when compared to a traditional lecture approach.
However, with regards to learner frustration, while there were no significant differences between
TL and SSL teaching methods, VLE demonstrated highest levels of frustration among those in the
study. Before fully embracing VLE teaching methods, more research is required to better
understand the variables and weaknesses of VLE and root causes of learner frustrations.
Introduction
In this study, researchers Hove, M.C. and Corcoran, K.J. make it clear that there is little
existing research in the field of technology and learning, specifically in the realm of comparative
research between learning outcomes from differing teaching methodologies and pedagogies;
furthermore, current research studies are in conflict in their findings. For this reason, their study
is completely explorative in nature. The educational significance of this study is discussed in that
their findings will shed light in the field of education, and through proper research design, reveal
relevant outcomes that will ultimately benefit academic institutions, their instructors, and the
learners whom consume the content. In attempting to better understand learner frustrations
and learning outcomes, the review of existing literature was extensive and relevant to their study.
Sources cited in their review were primary sources and included one specific Learning
Management System (LMS) called BeachBoard. As they indicated, review from the various cited
sources highlight the conflicting results from previous findings. Literature review findings ranged
from TL teaching producing greater learning outcomes when compared to SSL; SSL producing no
academic gains over TL; student preference of SSL over TL teaching methods and self-reported
benefit to their learning in the classroom. From an approach to pedagogy of VLE, the reviewed
literature also found mixed results that indicate VLE student learners performed worse than TL
instruction and experienced greater levels of confusion and decreased learner satisfaction; thus,
illustrating the misunderstood current state of VLE and their learning outcomes. Therefore, the
specific question this research sought to explore was to understand self-reported student
frustration levels in the three teaching methodology conditions and create a pedagogical
For this study, researchers obtained a total of 154 participants, with 78 women and 76
men respectively, and 90.26% ranging between 18 and 24 years of age. In return for their 2-hour
participation, all participants received credit for their psychology class. The researchers recruited
participants with the help of the Psychology department from the Midwestern university in which
the study was conducted. This means the study utilized a convenience sampling method, which
increases the odds of obtaining a biased sample as there was no attempt made to randomly select
participants in this process; likely because convenience sampling is less time consuming and
inexpensive to conduct. Furthermore, because the sample consists of college students, this is a
threat to external validity as the characteristics of this accessible population should not be
generalized to the population at large. However, researchers attempted to control for bias by
ensuring a cross-section of students by accounting for gender and provided a description of the
sample population with regards to age. More importantly, the researchers do not claim to
generalize their results outside of the sample. Lastly, each condition consisted an average of fifty-
one participants, which is in favor to the law of large numbers and thus, each condition is more
Procedure
In groups ranging in size from 5-15, all participants provided informed consent, completed
an academic pretest, and a demographic questionnaire; conditions that helped easily satisfy IRB
approval. Afterwards, participants were randomly assigned to one of the three experimental
conditions (TL, SSL, and VLE) and presented with a forty-minute lecture presentation in the
format of their assigned condition. After which, participants were subject to a posttest to
measure their learning outcomes followed by a second measure to asses to their frustration
levels using a version of the National Aeronautics and Space Administration-Task Load Index, an
instrument that comes with high reliability. Furthermore, the fifteen questions presented in the
pre- and post-test were divided from a pool of thirty questions chosen by the researchers based
on relevancy, then randomly assigned to each condition; thus, counterbalancing the results for
learning outcomes obtained from the participants. By requiring a pretest and posttest and
randomly assigning the groups of questions to each condition, the researchers used an
appropriate design to explore this area of research. The design lends itself to strictly explore the
possibilities of differing learning outcomes for each condition while measuring the associated
levels of their frustration for each level. Additionally, by providing a review period and a ten-
minute break, this ensured mental fatigue does not affect the results of their findings. However,
instrument coefficients and confounding variables were not discussed in their research.
Results
Appropriate inferential statistics were presented in this study as demonstrated via the
univariate ANOVAs that were conducted from the obtained data. It was established that there
were no significant differences between the conditions with regards to participants age, year in
Difference (LSD) measure found significant differences by learning outcomes between TL and
VLE, and SSL and TL conditions; however, there was no significant difference between SSL and
VLE. The results indicated that both SSL and VLE produced greater learning outcomes when
compared to TL teaching methods. With regards to frustration levels, ANOVA statistics also found
that self-reported frustration levels were highest among those in the VLE condition; however,
there was no significant difference between TL and SSL conditions. The descriptive statistics table
presented in their research further illustrate research findings for both learning outcomes and
frustration levels and was appropriately captioned to give the data context and meaning; this
Discussion
The researchers present their data as it relates to the purpose of exploration and were
clear to state that their findings were contradictory to the results of previous studies that did not
find significant differences between SSL and VLE when compared to TL teaching conditions.
Findings were generalized amongst the college students, and not to a greater population; thus,
consistent with the results and purpose of this research study. In their discussion section, the
researchers attempt to explain why the differences in learning outcomes exist, hypothesizing
that VLE and SSL teaching conditions do not allow for passive learning; thus, create an engaging
and visually stimulating learning environment that leads to higher learning outcomes.
Researchers further suggest that the age of learners may have influenced the results are they are
more accustomed to visually stimulation (e.g. video games, television, and computers). Naturally,
these hypotheses are recommendations for future areas of research and exploration. A coding
limitation was also discussed. The researchers of this study conclude that, while their findings
indicate incorporation of technology lead to higher learning outcomes, pedagogy must remain
the leader in the classroom. They go-on to suggest that high levels of frustration among VLE
teaching methods may easily be remedied with robust instructor guidance, feedback and
purposeful design; after-all, teachers were never meant to be replaced by computers and
instructor skill can only be enhanced by incorporation of such technologies and pedagogies.