Introduction To Capacity and Performance Management

609
1042_05F9_c2 © 1999, Cisco Systems, Inc. 1
Introduction to Capacity
and Performance
Management
Session 609
609
Copyright © 1998, Cisco Systems, Inc. All rights reserved. Printed in USA.
Presentation_ID.scr 1
Agenda
• Introductions/Goals
• Capacity Planning Model
• Capacity Data Collection Tools
and Reporting
• Best Practices for Capacity Planning
• Q&A
609
Network Life-Cycle Model
Solution Deployment
// Configuration
Security ngg IIm
n
n nniin nn mp
plle Management
a
a g
g em
Management PPll eessii me
enn
DD ttaa
ttiioo
nn
Operation
Operation
Fault
Performance and Management
Capacity Management
609
Performance Management and
Capacity Planning Definitions
• Capacity planning
The process of determining the likely
future network resource requirements
to prevent a performance impact on
business critical applications
• Performance management
The practice of managing network service
response time, consistency
and quality for individual services
and services overall
609
Increasing Importance of
Capacity Planning
• Frequent application deployment failure

• Increased reliance on network services
for business applications
• Exponential growth in business and
nonbusiness related traffic
• Network Failure is typically capacity
related
609
Capacity Related Risks
• Network degradation and failure

• Application timeouts and failure
• Application performance degradation
609
Effective Capacity Management
Performance
Baselining
Gather
Configuration
and Traffic Observe Statistics
Information Collect Capacity Data
Analyze Traffic
Solve
Problems
Plan Changes
Implement Evaluate
Changes
What-if
Analysis
609
Resource Constraints
or Bottlenecks
• CPU
• Memory
• Buffering, queuing and latency
• Interface and pipe sizes
• Speed and distance
• Application characteristics
609
Collecting and Reporting

Capacity Information
609
Collecting and Reporting
Capacity Information
Gather
• Development of Configuration Performance
Baselining
information collection plan and Traffic
Observe
Observe
Information Statistics
Statistics
• Tools for collecting Collect
Collect Capacity
Capacity
Data
Data
capacity information Analyze
Analyze Traffic
Traffic
Solve
• Defining capacity areas Problems
Plan Changes
Implement Evaluate
• Reporting and Changes
interpreting results What-if
Analysis
609
Information to Collect
• Link utilization • Frame Relay DE,

FECN, BECN,
• CPU traffic-shaping
• Memory parameters
• Performance (ping • NetFlow statistics

response time) • RMON
• Queue/buffer drops
• Broadcast volume
609
Link Utilization
Avg. Util Peak Util

Resource Address Segment
(%) (%)
JTKR01S2 10.2.6.1 128 Kbps 66.3 97.6
JYKR01S0 10.2.6.2 128 Kbps 66.3 97.8
FMCR18S4/4 10.2.5.1 384 Kbps 51.3 109.7
PACR01S3/1 10.2.5.2 384 Kbps 51.1 98.4
609
CPU Utilization
Polling Avg. Util Peak Util

Resource
Address (%) (%)
FSTR01 10.28.142.1 60.4 80
NERT06 10.170.2.1 47 86
NORR01 10.73.200.1 47 99
RTCR01 10.49.136.1 42 98
609
Performance
(Ping Response Time)
Resource Address AvRes T (mS) AvRes T (mS) AvRes T (mS) AvRes T (mS)
09-09-98 09-09-98 09-24-98 10-01-98
AADR01 10.190.56.1 469.1 852.4 461.1 873.2
ABNR01 10.190.52.1 486.1 869.2 489.5 880.2
APRR01 10.190.54.1 490.7 883.4 485.2 892.5
ASAR01 10.196.170.1 619.6 912.3 613.5 902.2
ASRR01 10.196.178.1 667.7 976.4 655.5 948.6
ASYR01S 503.4
AZWRT01 10.177.32.1 460.1 444.7
BEJR01 10.195.18.1 1023.7 1064.6 1184 1021.9
609
RMON Collection
• RMON traps/collectors
• RMON router commands
rmon event 1 trap MSTrap description "CPU Util>75%"
rmon event 2 trap MSTrap description "CPU Util<75%"
rmon event 3 trap MSTrap description "CPU Util>90%"
rmon event 4 trap MSTrap description "CPU Util<90%"
rmon alarm 75 lsystem.56.0 10 absolute rising-threshold 75 1
falling-threshold 75 2
rmon alarm 90 lsystem.56.0 10 absolute rising-threshold 90 3
falling-threshold 90 4
609
Netsys Service
Level Management
• Performance baseline
• End-to-end traffic
baseline with RMON
collectors, SNMP and
NetFLow statistics
• Define service level
performance policies
• Assess service level
policy performance
609
Internet Performance Monitor
• WAN troubleshooting IPM

Complements CiscoWorks 2000
Measures hop-by-hop response
time and availability
Evaluates thresholds and Configure
generates alarms Web Server, Collect
Provides real-time, and File Server M
ea Present
historical reports or End User su
re
• Utilizes RTR agent
embedded in Cisco IOS ® RTR
e
No extra management M easur
hardware required Cisco
Leverages large installed base Router
of Cisco routers
609
IPM Hop-by-Hop Reports
609
IPM—Historical Reports
609
IPM—Real-Time Reports
609
Capacity and Performance

Best Practices
609
What-If Analysis
• Simulation applications
Gather Performance
• Lab application modeling Configuration Baselining
and Traffic
Protocol analyzer, Information Observe
Statistics
WAN emulator, packet Collect Capacity
Data
generator, NETSYS Analyze Traffic
performance analyzer
Solve
• Lab network modeling Problems
Plan Changes
NVS/NVT, lab network Implement Evaluate
Changes
modeling What-if
Analysis
609
Frame Relay
Subscription Parameters
Boston
256 Kbps Port
Host
Dallas
New York 128 Kbps Port
Host 512 Kbps Port
New York to Boston PVC 128 Kbps CIR Atlanta

Boston to New York PVC 32 Kbps CIR 128 Kbps Port
New York to Dallas 64 Kbps CIR
Dallas to New York 32 Kbps CIR
New York to Atlanta 96 Kbps CIR
Atlanta to New York 32 Kbps CIR
609
Service Level Management
• Define performance requirements

• Define Upgrade criteria by
capacity area
• Measure capacity and performance
• Review thresholds and baseline
• Take action!
609
Service Level Management
Threshold WAN LAN

CPU 75-90% 75-90%
Link 80-90% 40-90%
Memory 50% 50%
Output Queue 200 25
Buffer Misses Any Any
Broadcast Vol 10/Sec 300/Sec
FECN/BECN 10/Sec N/A
609
Peak and Average Utilization
• Solution to narrow
collection interval
• Low collection interval
= high overhead (Threshold)
• Recommend >=5 Capacity
minutes Parameter
Green Bar Represents
SNMP Value Returned
• Peak values not quite
what they seem
Time in
• Close to threshold Collection Intervals
indicates likely
exceed condition
609
Capacity Exception Management
• Alarm critical capacity thresholds

(CPU, critical link)
• Develop notification, escalation and
action plan for threshold violations
• Take action!
609
Performance and
Capacity Baselining
• Interface utilization Gather

Performance
Performance
Configuration
• Device CPU, and Traffic
Baselining
Baselining
memory, buffer, Information Observe

Statistics
Collect Capacity
I/O utilization Data
Analyze Traffic
• Network overhead Solve
Problems
• Raw performance Plan Changes
Evaluate
Implement
characteristics Changes What-if
Analysis
• Monthly or quarterly
baseline report
609
Upgrade Planning
• Understand lead times for circuits,

equipment, planning and design
• upgrade criteria based on service
level management
609
QoS Management
• Prioritize applications by
business impact
• Understand networked application
behavior (packet size, timeouts,
flows, bandwidth requirements)
• Develop QoS management plan
609
WAN Subscription Parameters
PBX PBX
13
1 3
2 1
Carrier Cloud
UBR Virtual Path PBX

CBR Virtual Circuit
UBR Virtual Circuit
VBR-RT Virtual Circuit
609
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Session 609
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609

1042_05F9_c2 © 1999, Cisco Systems, Inc. 1

Network Life-Cycle Model

• Frequent application deployment failure

• Network degradation and failure

Effective Capacity Management

Collecting and Reporting

• Link utilization • Frame Relay DE,

• Performance (ping • NetFlow statistics

Avg. Util Peak Util

JTKR01S2 10.2.6.1 128 Kbps 66.3 97.6

JYKR01S0 10.2.6.2 128 Kbps 66.3 97.8

FMCR18S4/4 10.2.5.1 384 Kbps 51.3 109.7

PACR01S3/1 10.2.5.2 384 Kbps 51.1 98.4

Polling Avg. Util Peak Util

FSTR01 10.28.142.1 60.4 80

Internet Performance Monitor

• WAN troubleshooting IPM

Capacity and Performance

New York to Boston PVC 128 Kbps CIR Atlanta

• Define performance requirements

Service Level Management

Threshold WAN LAN

Capacity Exception Management

• Alarm critical capacity thresholds

• Interface utilization Gather

memory, buffer, Information Observe

• Understand lead times for circuits,

WAN Subscription Parameters

UBR Virtual Path PBX

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