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BRIEFING

Employer : Maybank Group Contact Centre


Client : Maybank
Work Location : Lot 12, Jalan Astaka U8/84, Seksyen U8, Bukit Jelutong,
40150 Shah Alam
Interviewer : Ms.Faizatul / Ms.Siti Arbaiyah / Ms.Nora
(Level 4, MGCC Bukit Jelutong)
Position : Telemarketing Executive
Period : 6 months contract (conversion to permanent based on performance)
Salary : RM 1600.00 – RM 2000.00 (SPM / DIP)
RM 2000.00 – RM 2500.00 (DEG)
MGCC Premium : RM150.00
Incentives : To be paid out after 1 month by Maybank
Work Hours : 5 days
8.45am to 5.45pm (Mon-Thu)
8.45am to 4.45pm (Friday)
Benefits : EPF & Socso, Annual Leave, Medical Leave
Payroll : Maybank
Kelly Representative : Sindhu (03-2203 2786 / 010-3673675)

TERMS & CONDITIONS

General Attendance Performance Attitude Punctuality

 Ensure that your  Be consistent  Maybank  Possessing the  Be punctual to


attire is neat and with your believes in right attitude is work. It indicates
presentable. attendance. quality important for your interest and
Should you not standards. growth and commitment to
 Usage of Hand be able to attend learning. your work.
phone is work, contact  As a future
forbidden and if your Call Centre employee of  It will be your  Should you be
found will effect Manager Maybank it would responsibility to delayed, ensure
to immediate . be your ensure that you your Call Centre
warnings.  Failing to do so Responsibility are positive and Manager is
will lead to to ensure that pro-active at notified. No SMS
 Eating at disciplinary your work work. will be
workstations is action taken standards are entertained.
not allowed. This upon. not  Be sure to ask
is to avoid the compromised. when you need  Failing to adhere
build of roaches help and provide could cause
and fleas. support to your immediate
Warnings will be team. termination.
issued to those
who are caught.

I, __________________________________________________ hereby acknowledge receipt of this letter and


understood the contents.

________________________________ _______________ _________________________


Signature Date IC No:

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