Nathan Scott

23205 SE Black Nugget Road, L3, Issaquah, WA, 98029 | 425-657-

8355 | nathan@wintersnet.net

Objective
I am a Systems Engineer/ Systems Administrator with over 10 years in the field who enjoys
putting technologies together to creatively deploy cohesive and efficient IT solutions. I have
experience being efficient in high pressure environments and likewise have experience
driving projects through IT environments. It is my goal to use this talent to drive the future of
services at Microsoft.
At Microsoft, I am heavily engaged in contributing to the success of the organization as a
whole. I’m a part of the CSS Ambassador Program, the Diversity and Inclusion Group for
Washington and I run the Reddit support thread for Microsoft as a company.

Skills & Abilities

Azure – VM creation, data store migration, classic to ARM migration of resources, IPv6 adding to existing IPv4
infrastructures, load balancers. Azure Active Directory experience.
Systems Administration - Windows Servers: 2008, 2012, 2016, Windows 7, 8, 10 and Apple Max OSX
installations, security enhancements, remote and local support, configuration, maintenance and deployment.
Symantec Backup Exec deployment, configuration and creation of regular backup schedules / jobs. NetBackup
Enterprise support and deployment. Data Center technologies.
Security – Exposure and experience in Systems Administration environments – Firewalls, IDS, Security concepts,
Exposure to port and vulnerability scanning, PKI infrastructure.
Active Directory – Windows Domain Administration - Group policy, multiple site installations, Exchange
integration to existing Forests, cross-forest permissions, boundaries and Federated Services.
Networking/Cloud- Firewalls – Palo Alto, Juniper and Cisco, Network Administration, Virtual Network
configuration. Load balancing, Network and Internet protocols. Cloud based Architecture, Back end Azure
Experience. DNS.
Scripting/Coding- PowerShell scripting, Source code review, can read and understand code.
Virtualization – Fluent VMWare & Hyper-V experience, including converting existing physical servers, migrations,
and from scratch configurations. VMWare Horizon / View, including Mirage for coexistent deployments.
Microsoft Exchange – 2003, 2007, 2010, 2013, 2016 installations, configurations and maintenance. Large
setups with multiple mailbox and client access/hub servers.
Exchange Online – Tenant provisioning, synchronization with Azure Active Directory, mail flow and the transport
pipeline (Exchange Online Protection), administration (mailbox management, public folder creation, free/busy
calendaring), email address policies and hybrid environments / configuration with Exchange 2013 / 2016
Other – Source Code review, QA Testing, Subject matter expert, Diagnostic and troubleshooting, Good
communication, Teamwork, Training experience, 24/7 critical environment experience.

Experience
March 2015- Tier 3 Support Escalation Engineer | Microsoft | Washington, USA
Current · Support, Interact, and Communicate with Fortune 500 companies with relation to Microsoft
Exchange Online. Ensure fast, accurate and satisfactory responses following SLA for any type
of issue.
· Utilize Azure to build and replicate customer environments.
· Troubleshoot and Diagnose complex and diverse issues (connectivity, administration,
provisioning)
 · Analyze code, memory dumps, verbose transaction logs, liaise with product development
teams and utilize specialist troubleshooting tools and methodology to generate creative
solutions balancing customer needs and their unique environments.
· Notes: This role has enhanced my 7+ years of Microsoft Exchange experience, and allowed
me to evolve my skill set into a position where there are few, if any, situations on the
messaging platform I’m not comfortable with handling.
August 2014- Engineering Consultant | Keno Kozie Associates | Illinois, USA
March 2015
· Responsible for design, implementation and overall architecture of IT infrastructure across law
firms.
· Responsible for Microsoft Exchange, Microsoft Lync and Windows Server technologies.
· Utilized following technologies: VMWare ESXi, HyperV and Palo Alto firewalls, EMC SAN
environments, Dell EqualLogic SAN environments, Symantec NetBackup, MobileIron, Microsoft
Windows Server 2012 R2 / 2012 / 2008 R2 / 2008 / 2003, RedHat Linux
June 2013 – Systems Engineer | First American Payment Systems | Texas, USA
August 2014
· Responsible for Systems administration and infrastructure implementation, design and
maintenance
· Managed projects from inception to completion, trained technical staff, and documentation
upkeep.
· Manage infrastructure level installs and repairs, implement patching and changes to
environments necessary to ensure maximum performance and response time.
· Responsible for overseeing Active Directory implementation and configuration, including Sites
& Services, Group Policy deployment and more.
· Management of VMware ESXi environment, including vSphere
· Ensure 24/7 availability of critical business systems and support to internal IT HelpDesk
· Notes: Singularly responsible for the e-mail architecture for the entire corporation, spread
across 4 core sites and many remote offices. Also responsible for a massive Exchange 2003 -
Exchange 2010 swing migration, which took place over the course of many months.
October 2012 - Acting IT Manager/Systems Administrator | Wavex | London, UK
January 2013
· Responsible for the entire remit of IT and Systems administration for assigned clients including
infrastructure implementation, design and maintenance, Purchasing, and day-to-day support.
· Utilized Windows Deployment Services to handle Server and desktop deployments
· Network administration, including Firewall/Switch configuration (Juniper and Cisco)
· Configured Blackberry Enterprise Services and deployed new Blackberry policies, devices
and services to end users
· Frequently Documented and Presented on upgrades, modifications and incidents.
September 2011 Systems Administrator |AVEVA | Cambridge, UK
– October 2012
· Group Business Systems Coordinator
· Responsible for all business systems, including Microsoft Exchange, Microsoft Navision,
Microsoft Dynamics CRM, Pivotal, Ocra and Sage / Snowdrop.
· Developed Online Service Center platform to add convenience to users submitting service
requests.
· Exchange Migration from 2003 to 2007 to 2010
· Managed and coordinated daily, weekly and monthly backups utilizing Symantec Backup
Exec
Can provide further Job descriptions upon request

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