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About OPERACY …
“To plant trees take care of the roots; to develop people nurture their characters”
‐ Cambodian Proverb ‐
Capacity building consumes the lion’s share of the time, energy and financial resources of most
development projects, but often the results of training fell far short of the expectations.
Improvement in technical skills failed to deliver significant, consistent and lasting improvement
in personal outputs, discipline and commitment among many of the change agents.
The problem is not in the people but in the reality that “knowing what to do” is not the
same as “doing what they know”. The main reasons for failing to do what we know are our
limiting beliefs, lack of personal motivation and failure habits. Wrong perception causes fear that
robs us of our motivation and in the long run develops into failure habits. Just as virus reduces
the computing power of our personal computer, failure habits reduces our personal power to
live‐up to our full potential. Unrealistic fear does not only cause personal failure, but is
responsible for most failure in leadership in the families, organizations and societies.
OPERACY ‐ motivates people to do what they know and empowers them to live up to the
full capacity. Albert Low defines capacity as “power to perceive information that will resolve
conflict in such a way as to enable growth, selfregulation and expansion to take place”. OPERACY
was formulated on a firm conviction that sustainable growth or development is possible only if
there is commitment, self‐regulation and expansion; in short it depends on responsible
leadership. OPERACY‐ Key to Personal Success and Leadership is a solid foundation on which
spiritual, social, emotional, intellectual and environmental skills can be built on.
The objective of OPERACY is to improve personal happiness, performance and productivity in
the family, work place, school and community by improving their social, emotional and
ecological skills and changing their limiting mindsets and beliefs.
At the end of the course, participants will:
1. Understand the concept and principles of personal success and leadership and able to
apply them in their daily lives and works
2. Have strengthened personal values, integrity, confidence and work ethics
3. Be more confident, proactive, productive and responsible in performing their duties
4. Have better collaboration and personal relationship with their family, team members,
counterparts, the community and the earth
Since its inception by Christopher Lee in 1992, OPERACY has been taught to hundreds of
thousands of people in Cambodia, Philippines, Laos and Indonesia. Wherever it was taught, it
has effectively crossed all age, gender, social, religious and cultural barriers. It has been taught
to monks, ministers, governors, government officials, academes, managers and officers,
business persons, farmers, fishers, women groups, youths and children, the physically
challenged as well vulnerable and marginalized members of society including street children
and prison inmates. In Aceh, Indonesia it was used to reconcile former combatants with
government authorities to jointly rehabilitate communities affected by three decades of conflict
and earthquake/tsunami of December 2004.
To date, OPERACY has been included in capacity building initiatives of development
projects funded by World Bank, ADB, AusAID, USAID, UNDP, UNICEF, WFP, IOM, FAO,
International Red Cross Federation, Mekong River Commission, PSI, MAG, CIDSE, CARE, MDM,
Concern International, Habitat for Humanity, Plan International, Cambodian Children Fund,
Ockenden International, ICC, HealthNet, Health Unlimited, FHI, Heifer International, Plan
International, Vision Fund, CWS, local NGOs, Universities including King Sihanouk Buddhist
University, microfinance institutions including CMA, Amret, Sathapana, Seilanithith, VisionFund,
CBIRD, and CHC, Vision Fund, Prasac, AMK, Credit, Phnom Penh International Airport,
Sihanoukville Port Authority, and private sector.