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Rejan Chitrakar

Tangal Tole, Lalitpur 12, Lalitpur


Phone: (977) 9813103094
Email: rejanchitrakar077@gmail.com

Summary
Worked as part time tutor at Vprogress and Tutoring For Excellence (TFE), tuition companies based on
Sydney, providing one-on-one home tutoring service. Completed Bachelor degree in Electronics and
Communication Engineering from Tribhuvan University and Master of Engineering in
Telecommunications from University of Wollongong. Worked as an IT support engineer for Worldlink
Communications – the largest Internet Service Provider of Nepal. Experience working with wireless,
cable and fiber internet. Aiming to advance my career in telecommunication industry where I can
make good use of my current skills, experiences and qualifications.

Work Experience
Vprogress
Math and Physics tutor
Dec 2015 – present
Tutoring For Excellence (TFE)
Math tutor
April 2016 – November 2017
Worked as a tutor, duties included but not limited to
 In-home tutoring/online tutoring Mathematics and Physics to year7 – year12 students
 Independently arrange lessons for students
 Conduct test and quiz to monitor student’s progress
 Mark/grade test papers
 Discuss student’s progress with parents
 Vary teaching methods based on each student’s weak topic areas

Worldlink Communications Pvt Ltd


Technical support engineer
May 2013 - June 2014
Worked as a technical support representative, duties included but not limited to
 Provide high quality technical support and visit clients' premises to solve issues regarding
internet connection
 Use in-house software to remotely check signal status of wireless devices at clients’ premises
 Set up different brand routers as per clients' requirements
 Help company’s product sale by encouraging clients to buy required devices from the
company
 Help new employees when required

Further responsibilities included


 Take ownership of technical problems and work with other departments to resolve more
advanced issues when required
 Fix worsened client complaints without the need for supervisor’s involvement
 Detail troubleshooting and problem resolving steps
 Participation in trainings provided by the company for self-development

1
Education
University of Wollongong, Australia
Master of Engineering, Telecommunications, 2014 – 2017

Tribhuvan University, Nepal


Bachelor degree, Electronics and Communication Engineering, 2006 – 2011

Skills
 Networking – skill gained by working as an IT support engineer at Worldlink Communications
for 1+ year
 E-learning – skill gained by working on different projects and publishing the works on popular
websites like YouTube and Slideshare
 Good team player – Worked as a team with experts as well as beginners. Visited clients’
premises as a team to install new wireless devices or fix internet connection issues. Helped
interns learn how to use company’s in-house software to troubleshoot and solve client’s
internet connection issues and how to set up a new wireless connection at clients’ premises.
Also worked as a part of diverse team in various university course projects.
 Good communication skills – interacted with clients frequently in and out of office for official
purposes and ensured their satisfaction with services of company.
 Able to work independently – skill learned through years of tutoring experience.

Links
http://www.linkedin.com/in/rejanchitrakar
https://www.slideshare.net/rejanchitrakar

Additional Information
References may be provided as required

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