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Instructor's Guide
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978-1-56367-686-4
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the dynamics of fashion
the dynamics of
All-Star Squadron: Kevin Brennan, Andrew Fargnoli, Ginger Hillman, Jeff Klingman, Suzie Q., Alexandra Rossomando, and Blake Royer
All rights reserved. No part of this book covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic,
or mechanical, including photocopying, recording, taping, or information storage and retrieval systems—without written permission of the publisher.
ISBN-13: 978-1-56367-686-4
GST R 133004424
Printed in China
TP17
v
contents
List of Features vi
Extended Contents vii
Preface xv
unit five • the retail level: the markets for fashion 428
16 Global Fashion Markets 430
17 Global Sourcing and Merchandising 460
18 Fashion Retailing 482
19 Policies and Strategies in Fashion Retailing 508
extended contents
Organization and Operation of the Industry 373 Miscellaneous Soft Goods 413
A Global Business 375 Area Rugs 413
The Main Categories 375 Product Categories of Selected Tabletop Goods 416
Private-Label Manufacturers 380 Dinnerware 416
Copycat Scents 381 Glassware 417
Federal Laws 383 Flatware 418
Environmental Concerns 384 Hollowware 419
Market Segments 386 Giftware 419
The Male Market 386 Market Segments 420
The Teen Market 387 Bridal 420
The Children’s Market 388 New Home/Vacation Home 421
The Ethnic Market 388 Replacement 421
The Home Fragrances Market 390 Market Resources 421
The Export Market 390 Trade Associations 421
Merchandising and Marketing 391 Trade Shows 422
Distribution 391 Trade Publications 422
Advertising and Sales Promotion 393 Merchandising and Marketing 422
Trade Associations, Shows, and Publications 394 Retail Channels of Distribution 423
Industry Trends 395 Advertising and Publicity 424
Antiaging Products 395 Industry Trends 424
Antibacterial and Antiallergenic Products 396 Growing Fashion Influence 424
Aromatherapy Products 396 Increased Automation in Design and Production 425
Spa Products 396 Growth of Exports 425
Individualized Products 397 Increased Use of High-Tech Fabrics 425
Reflections of Trends 398 Increased Awareness of Ecological Issues 426
Summary and Review 398 Summary and Review 426
19 Policies and Strategies in Fashion Retailing 508 20 Fashion Auxiliary Services 532
Merchandising Policies 510 Fashion Auxiliary Services Offered by the Media 534
Fashion Cycle Emphasis 510 Fashion Magazines 535
Quality 511 General Consumer Publications 537
Price Ranges 511 Trade Publications 538
Depth and Breadth of Assortments 512 The Broadcast Media 540
Brand Policies 512 Advertising, Publicity, & Public Relations
Exclusivity 513 Agencies 545
Operational Store Policies 513 Advertising Agencies 547
Ambiance 514 Public Relations Agencies 548
Customer Services 515 Other Advertising and Public Relations Services 548
Selling Services 515 Store Design and Visual Merchandising Services 548
Promotional Activities 517 Store Design 549
Frequent Shopper Plans 518 Visual Merchandising 550
Location Policies 519 Information Resources 552
Shopping Centers and Malls 519 Fashion Consultants and Information Services 552
Larger Malls 521 Market Research Agencies 553
Air Malls 522 Trade Associations and Trade Shows 553
Lifestyle Retail Centers 523 Buying, Merchandising, and Product
Resort Retailing 523 Development Organizations 554
Carts and Kiosks 523 Location 554
Temporary Sites: Pop-Up Stores 524 Types of Ownership 555
Emerging Retail Strategies 524 Functions of Buying, Merchandising,
Responding to the Customers’ and Product Development Organization 556
Desire for Convenience 524 Summary and Review 556
Responding to the Decline of Customer Loyalty 525
Responding to Customers’ Complaints My Top 100 Designers 559
About Sameness 525 Glossary 563
Responding to the High Cost of Product Development References 575
by Forging Strategic Alliances 525 Credit list 589
Trends in Retail Policies 526 Index 595
xv
preface
Fashion is fast and forward, challenging and chang- Unit One: The Changing World of Fashion
ing, and constantly in motion. This new edition of The first unit examines how and why fashion evolves
The Dynamics of Fashion is presented to students and changes. It explains the principles around which
and instructors so that they can be on the cutting fashion revolves and the role that economic, sociolog-
edge of what is happening in the business known as ical, and psychological elements play in the cyclical
fashion. This updated text will prepare students to nature of fashion. It also covers the business scope of
learn and understand the innovation and challenge the industry including recent growth and expansion.
of careers in the global world of today’s fashion Chapter 1 is a new chapter on fashion history, which
business. focuses on the development of fashion design and
This third edition of The Dynamics of Fashion explains how it has grown into a major force for the
broadens, updates, and brings new perspectives of future. There is a special project at the end of this
the fashion business to students’ attention. It con- chapter that helps students learn how designers relate
tinues with the broadened scope of fashion and to fashion and the decade to which they belong.
adds the newest and most up-to-date facts and fig- Fashion operates in a far different way today than
ures used by professionals to keep the industry a it did years ago. It moves faster and reaches more
vital and challenging career path. people. And perhaps most important, it is more
All chapters have been substantially updated businesslike. To understand the changes that have
with new and current theories added. Recurring occurred and will occur in the future of the fashion
themes have been broadened, and the change in the industry, you must first understand the dynamics
future direction of fashion globalization, retail that underlie the fashion business.
competition, theories of customer service, and
career paths have been expanded. Technology and
its impact on the movement of fashion, and the Unit Two: The Primary Level:
threat of confrontations among nations, are dis- The Materials of Fashion
cussed in the context of the fashion business. The growers and producers of the raw material of
fashion, fibers, fabrics, trimming, leather, and fur
are covered in this unit. New and fast-moving
Organization of the Text advances in these industries coupled with an
This edition of The Dynamics of Fashion uses the increasing variety of fashion goods using these
successful classroom-tested organization of the materials are explained. The difference between
previous editions. It is structured in the following natural and manufactured fibers is explained, along
sequential learning order: with the worldwide impact of global warming, the
xvi preface
sustainability of products made from “green” fibers, the present. Cosmetics and fragrances have become
and the production process of most fabrics. Leather powerhouse industries, and students will engage
and fur are also covered in detail. Different cate- with the “dreams versus science” debate and learn
gories of leather, special finishes, real and faux fur, about new market segments. Another rapidly grow-
the development of these industries, and the steps ing area is home fashions. The final chapter in this
in producing and marketing are examined. unit outlines the growing influence of top apparel
designers who are increasingly expanding their
Unit Three: The Secondary Level: range by producing looks for the home as well.
The Producers of Apparel
The third unit begins with a chapter on product
development. Students will learn about the six- Unit Five: The Retail Level:
stage process of developing and producing a line, The Markets for Fashion
the concept of Quick Response, and the major This unit focuses on the elements of fashion mar-
industry practices of licensing, private label, speci- keting and reveals how markets operate to help
fication buying, offshore production, factors, and manufacturers sell their products and how retailers
chargebacks. Industry trends in apparel are then satisfy the needs of their target customer. It details
broken down into separate chapters focusing on both domestic and foreign markets and global
women’s, men’s, and children’s apparel. sourcing. Different types of retailers are explained,
The history of the women’s apparel industry is and current trends and emerging retail strategies
explained, along with the categories, size ranges, for the 21st century are detailed.
price zones, and brand and designer names used in One chapter is devoted to global fashion markets
marketing. The next chapter compares and con- and their unique offerings and personalities. We
trasts all the factors that are common to both men’s also take a closer look at global sourcing—both the
and women’s apparel and explains the differences advantages and disadvantages as American indus-
that exist in producing and marketing men’s wear. tries continue to expand into foreign markets. This
For children’s apparel, the impact of demographics chapter also discusses the single biggest problem
is explained, along with the influence of fashion on confronting the American fashion industries today:
children’s wear, the impact of licensing, industry the need to export American fashion around the
trends, and responses to social issues. world in order to reduce the trade deficit that has
arisen from so many imports. The history and
development of fashion retailing in the United
Unit Four: The Secondary Level: States is explained, including the different types of
The Other Fashion Producers retailers and changing retail patterns. Also dis-
The producers of innerwear, accessories, cosmetics, cussed are current policies and strategies in fashion
fragrances, and home fashions no longer exist just retailing and how they affect merchandising, opera-
to coordinate with apparel. These industries have tions, and location.
become innovators and fashion trendsetters. This
unit explains how each industry functions and cov-
ers current and future practices and trends. Unit Six: The Auxiliary Level:
Innerwear, bodywear, and legwear are all dis- The Supporting Services
cussed in terms of history, merchandising, and Publicity is crucial for all areas of the fashion
marketing. The ever-expanding accessories indus- industry, and the final unit in this book covers the
tries—which today are taking advantage of the myriad fashion services and explains their inter-
newest technology—are explored from their past to connecting roles in the fashion business from
preface
xvii
design to consumer. Advertising and print media Glossary
such as fashion magazines and newspapers are dis- The glossary has been updated and enlarged and
cussed, along with television, other broadcast now contains nearly 500 industry terms. A knowl-
media, and the Internet. The role of advertising edge and understanding of the “language” of fash-
agencies, fashion consultants, and public relations ion gives students a firm footing upon which they
firms are explored. Visual merchandising and store can step out into the industry and know they are
design are also important aspects of promotion. speaking the right language.
Finally, we will have a look at the industry publica-
tions and organizations that work to provide infor-
mation and other services. Summary and Review
The chapters conclude with student-oriented activi-
ties designed to enrich and reinforce the instruction-
Text Features al material. A summary gives a quick reminder of key
The Dynamics of Fashion provides hundreds of new concepts. A “Trade Talk” section explains fashion &
examples, color illustrations, and has many excit- merchandising terms introduced for the first time in
ing special features that make the people, princi- that chapter. The student will recognize these terms
ples, practices, and techniques of the fashion busi- when they appear in subsequent chapters. These
ness come alive in the minds of students. We terms are also defined in the glossary.
believe that these features will help students to “For Review” asks questions about the key con-
learn about the fashion business in an enjoyable cepts of each chapter. These questions provoke
manner. All these features are appropriate for class thought, encourage classroom discussion, and
discussion, library research projects, and group develop recall of the material presented in the text.
projects. “For Discussion” asks the student to explain the
significance of a major concept and to support the
explanation with specific illustrations. This activity
Fashion Focus affords the student an opportunity to apply theory
A popular feature, the “Fashion Focus,” highlights to actual situations and to draw on his or her own
interesting people, places, and/or products that background and experiences.
impact on the subject matter. This feature is found
in every chapter and makes the chapter material
more relevant to the student. Instructor’s Manual and PowerPoint
An instructor’s manual is available and includes a
number of options for organizing the course and
Then and Now contains general suggestions for teaching the
“Then and Now” is a feature that encourages the course. It also contains supplementary assignments
student to look to the past, present, and future of for each unit. The key to the text includes answers
subjects that have a lasting imprint on fashion. to all end-of-chapter exercises.
Many are presented in exciting pictorial format. A useful feature is a test bank containing materi-
al for the individual units, and a final examination.
The tests are composed of 100 objective questions
Famous Designers each and are ready to duplicate.
This edition features a compilation of famous A PowerPoint presentation is included as a sup-
designers, including noteworthy elements of their plemental teaching tool for the classroom, featur-
designs. ing art and text from the book.
xviii preface
F
cosmetics; hundreds of thousands more are
ashion is a business, affected by employed by the retail organizations that distribute
the same technological advances, these goods. When we add to this number a share of
investment patterns, and eco- the total number of jobs in finance, transportation,
nomic forces that affect other advertising, computers, electronics, and other serv-
major businesses in the world. ices that devote part of their efforts to the fashion
Fashion is not limited just to industry, it becomes obvious that the fashion indus-
apparel; it impacts our complete try has a tremendous impact on our economy.
lifestyle as well as the products we buy. Fashion The growth and development of mass markets,
influences the automobile, housing, and entertain- mass-production methods, and mass distribution
ment industries, and like these industries, it is have contributed to the creation of new job oppor-
shaped by the basic principles of business and eco- tunities in the fashion industry—not only in the
nomics. production area but in design and marketing as
What is business? Business is the activity of cre- well. Young people are entering the fashion busi-
ating, producing, and marketing products or servic- ness in greater numbers each year and are having a
es. The primary objective of business is to make a marked effect on the business. Innovation and
profit. Profit, or net income, is the amount of change have become increasingly important factors
money a business earns in excess of its expenses. in the economic growth of the fashion business.
Consequently, in the United States, business can be
defined as the activity of creating, producing, and
marketing products or services for a profit. Scope of the Fashion Business
The fashion business is composed of numerous
industries all working to keep consumers of fash-
Economic Importance ion satisfied (see Figure 5.1). A special relationship
of the Fashion Business exists among these industries that makes the fash-
The business of fashion contributes significantly to ion business different from other businesses. The
the economy of the United States through the four levels of the fashion business—known as the
materials and services it purchases, the wages and primary level, the secondary level, the retail level,
taxes it pays, and the goods and services it produces. and the auxiliary level—are composed of separate
The fashion business is one of the largest employ- entities, but they also work interdependently to
ers in the country. However, employment has provide the market with the fashion merchandise
declined almost by half since the industry boom in that will satisfy consumers. Because of this unique
the early 1970s. Now, more than 478,000 people in relationship among the different industries, the
the United States are employed either in factories fashion business is unusually exciting.
that produce apparel for men, women, and children
or in textile plants that produce the materials from
which garments are made.1 The Primary Level
More people are employed in apparel produc- The primary level is composed of the growers and
tion than in the entire printing and publishing producers of the raw materials of fashion—the fiber,
business or the automobile manufacturing indus- fabric, leather, and fur producers who function in
try. In addition, more than 133,000 people are the raw materials market. The earliest part of the
employed in producing such fashion items as fur planning function in color and texture takes place
and leather garments and accessories, jewelry and on the primary level. It is also the level of the fashion
chapter five
the business of fashion 121
business that works the farthest in advance of the months ahead of the time that goods are available
ultimate selling period of the goods. Up to two to the consumer.
years’ lead time is needed by primary-level compa-
nies before the goods will be available to the con-
sumer. Primary-level goods may often be imports The Retail Level
from third-world emerging nations, where textiles The retail level is the ultimate distribution level.
are usually the earliest form of industrialization. On this level are the different types of retailers who
buy their goods from the secondary level and then
supply them directly to the consumer (see Figure
The Secondary Level 5.2). In many cases, the retail level works with both
The secondary level is composed of industries— the primary and secondary levels to ensure a coor-
manufacturers and contractors—that produce the dinated approach to consumer wants. The interre-
semifinished or finished fashion goods from the lationship among the primary, secondary, and retail
materials produced on the primary level. On the levels is vertical. The farther removed a level is from
secondary level are the manufacturers of women’s, the consumer, the farther in advance it must plan.
men’s, and children’s apparel and also legwear, Retailers make initial purchases for resale to cus-
bodywear, and underwear; accessories; cosmetics tomers from three to six months before the cus-
and fragrances; and home furnishings. tomer buying season.
Manufacturers who function on the secondary
level may be based in the United States or overseas.
Fashion goods are now produced in the Far East, The Auxiliary Level
the Caribbean, South America, and Europe. Sec- The auxiliary level is the only level that functions
ondary-level companies work from six to eighteen with all the other levels simultaneously. This level is
• Buying/Merchandising/ • Magazines
Product Development Offices • Newspapers
• Fashion Forecasters • Advertising Agencies
• Specialists / Consultants • Research Agencies
• Trade Associations CONSUMERS
AUXILIARY LEVEL
figure 5.1 The fashion industry operates collaboratively on four levels to serve the customer.
122 unit one
the changing world of fashion
figure 5.2 The retail level includes nonstore retailers, such as the Home Shopping Network (HSN).
composed of all the support services that are work- and competitive business. There are giant firms,
ing constantly with primary producers, secondary both national and international, and small compa-
manufacturers, and retailers to keep consumers nies with regional or local distribution, doing
aware of the fashion merchandise produced for business side by side as privately or publicly
ultimate consumption. On this level are all the owned corporations, partnerships, or sole propri-
advertising media—print, audio, and visual—and etorships. Fashion-producing companies may also
fashion consultants and researchers. be part of conglomerates, which also own, for
example, entertainment companies, oil wells, pro-
fessional sports teams, or consumer foods and
Diversity and Competition products divisions.
The enormous variety and diversity that exist in Whether large or small, the different types of
the kinds and sizes of firms that operate on each producers have one need in common—the need to
level of the fashion industry make it a fascinating understand what their ultimate customer will buy.
123
Only through complete understanding and cooper-
ation can the four levels of the fashion business be
aware of new developments in fashion and apply
them to satisfy the wants of their customers. This
cooperation allows them to have the right merchan-
dise at the right price, in the right place, at the right
time, in the right quantities, and with the right sales
promotion for their customers.
However, when you begin to try to sell a product
or service in our economic system, chances are that
someone else will be trying to sell something simi-
lar. No matter what the size of the firm involved,
potential customers are free to buy where they
please and what they please. Each company must
compete with the others for those customers’ busi-
ness. A company can choose to compete in one of
three ways: price, quality, or innovation.
figure 5.3 These three coats are similar in style but different in
price: Banana Republic’s coat is about $195 (top), the Gap’s coat is about
$70 (bottom), while Old Navy sells its coat for about $40 (middle).
124 unit one
the changing world of fashion
Competition and Innovation expansion. The news media is filled with reports of
Our economic system not only encourages variations businesses buying and selling other businesses and
in quality and price, it also encourages immense vari- seeking new methods to make themselves more
ety in the types of merchandise and services offered efficient and competitive.
to the public. Changes in taste and new technology One of the most distinct changes in the fashion
bring about innovation, so that your jeans could be business has been the rise of corporate giants which
trimmed or untrimmed, designer made, or French grew through mergers, acquisitions, and internal
cut. The economy and the competitive environment expansion. The growth of these giants has changed
are constantly creating new business opportunities. the methods of doing business, and has led to the
The result is an astonishing diversity of businesses. demise of old-time famous-name sole proprietor-
ships, partnerships, and small companies that
could no longer compete.
Government Regulation of Business Growth and expansion are fundamental to
The right of government to regulate business is today’s business world. Corporate growth has
granted by the U.S. Constitution and by state consti- become a major economic, political, and social
tutions. There are two basic categories of federal leg- issue in recent years. Growth and expansion can
islation that affect the fashion industry: (1) laws that occur in a variety of ways—internal growth, merg-
regulate competition, and (2) labeling laws designed ers, and acquisitions. Many large corporations
to protect consumers. Table 5.1 lists the key federal grow by more than one of these methods. For
laws that affect and/or regulate the fashion industry. example, cosmetics giant Estée Lauder developed
the Prescriptives brand to expand to a more
upscale consumer market. The company also
Forms of Business Ownership acquired several smaller companies that cater to a
Ownership of a fashion business—or of any busi- younger market, including Bobbi Brown and
ness—may take many different legal forms, each MAC.
carrying certain privileges and responsibilities. The
three most common forms of business ownership
are the sole proprietorship, the partnership, and the Internal Growth
corporation. Corporations tend to be large-scale A company’s ability to grow internally determines
operations that account for the greatest share of the its ability to offer more service and broader assort-
profits earned by U.S. business. However, sole pro- ments of merchandise, and to increase profits. This
prietorships are more numerous, accounting for is true because internal growth is real growth in
more than 70 percent of all business. terms of creating new products and new jobs. Inter-
Each form of ownership has a characteristic nal growth can be accomplished through horizontal
structure, legal status, size, and field to which it is means, vertical means, or both. When a company
best suited. Each has its own advantages and disad- has horizontal growth, it expands its capabilities on
vantages and offers a distinctive working environ- the level on which it has been performing success-
ment with its own risks and rewards (see Table 5.2). fully (see Figure 5.4). An apparel company could add
new lines to diversify its product offerings; a retail
store could open new branches. When a company
Business Growth and Expansion has vertical growth, it expands its capabilities on
For the past few years, business activity has focused levels other than its primary function. An apparel
on the change in forms of business growth and company could begin to produce its own fabric or
Table 5.1 Key Federal Laws Affecting the Fashion Industry
Laws Affecting Competition Purpose and Provisions
Sherman Antitrust Act—1890 Outlawed monopolies. Outlawed restraint of competition.
Clayton Act—1914 Same purpose as Sherman Act but reinforced Sherman Act by defi ning some specific
restraint—for example, price fi xing.
Federal Trade Commission (FTC) Act— Established the FTC as a “policing” agency. Developed the mechanics for policing
1914 (Wheeler–Lee Act of 1938 unfair methods of competition—for example, false claims, price discrimination, price
amended the FTC Act.) fi xing.
Robinson–Patman Act—1936 Designed to equalize competition between large and small retailers (i.e., to reduce the
advantages that big retailers have over small retailers—outgrowth of 1930 depression
and growth of big chain retailers in 1920s.) Examples of provision of law:
1. Outlawed price discrimination if both small and large retailers buy the same
amount of goods.
2. Outlawed inequitable and unjustified quantity discounts (e.g., discounts allowable
if (a) available to all types of retailers and (b) related to actual savings that vendor
could make from quantity cuttings or shipments.)
3. Outlawed “phony” advertising allowance monies—that is advertising money must
be used for advertising.
4. Outlawed discrimination in promotional allowances (monies for advertising, pro-
motional display, etc.)—equal allowances must be given under same conditions to
small and large retailers alike.
Cellar–Kefauver—1950 This law made it illegal to eliminate competition by creating a monopoly through the
merger of two or more companies.
Product and Labeling Laws Designed Purpose and Provisions Protects consumers from unrevealed presence of substitutes
to Protect Consumers Wool Products or mixtures. FTC responsible for enforcing law.
Labeling Act—1939; amended in 1984
Fur Products Labeling Act—1951 Protects consumers and retailers against misbranding, false advertising, and false
invoicing.
Flammable Fabrics Act—1954; revised Prohibits manufacture or sale of fl ammable fabrics or apparel.
in 1972
Textile Fiber Identification Act—1960; Protects producers and consumers against false identification of fiber content.
amended in 1984
Fair Packaging and Labeling Act—1966 Regulates interstate and foreign commerce by prohibiting deceptive methods of pack-
aging or labeling.
Care Labeling of Textile Wearing Apparel Requires that all apparel have labels attached that clearly inform consumers about
Ruling—1972; amended in 1984, 1997 care and maintenance of the article.
Corporation (Inc.) (many owners) • Limited fi nancial liability • Difficult and costly form to establish and
• Specialized management skills dissolve ownership
• Greater fi nancial capacity than other • Tax disadvantage
forms of ownership • Legal restrictions
• Economies of larger-scale operation • Depersonalization
• Easy to transfer ownership
F ashionFocus
FashionFocus
Young Designers
Go! Go! Go!—
But Go Slow!
Can You Handle it?
Left page: Peter Som plays with proportions during fall 2007 fashion week (top); Derek Lam Design, fall 2007 (bottom left); right page: Hussein Chalayan Collection, spring 2008 (top); Peter Som Design, spring 2008 (bottom).
figure 5.4 An example of internal growth is Donna Karan’s expansion of its DKNY
line.
128 unit one
the changing world of fashion
price points. Then the Gap started Old Navy to among fast-food restaurants, convenience stores,
reach to even lower price points. Now the company and automobile dealers, franchises can be found at
covers three price points. many levels of the fashion business, especially in
retailing.
The growth in the number of manufacturer-
The Franchise franchised shops is phenomenal. Although we learn
A rapidly growing business arrangement is the much more about designer-name franchising when
franchise. This arrangement is a contract that we cover the apparel industries, it is important to
gives an individual (or group of people) the right note that Ralph Lauren, Donna Karan, and Oscar de
to own a business while benefiting from the la Renta as well as Armani, Benetton Group S.p.A.
expertise and reputation of an established firm. In (see Figure 5.5), BCBG, Hugo Boss, and Juicy Cou-
return, the individual, known as the franchisee, ture are all involved in designer-franchised bou-
pays the parent company, known as the franchisor, tiques and shops in major cities throughout the
a set sum to purchase the franchise and royalties United States, Europe, and Asia.
on goods or services sold. Franchises may be
organized as sole proprietorships, partnerships, or Advantages
corporations, although the form of business Franchising offers advantages to both the fran-
organization that the franchise must use may be chisee and the franchisor. The franchisee can get
designated in the franchise contract. into business quickly, use proven operating meth-
Franchises generate one-third of all retail sales ods, and benefit from training programs and
in the United States today and are steadily growing mass purchasing offered by the franchisor. The
in volume, according to industry reports. Although franchisee is provided with a ready market that
the franchise arrangement is most widespread identifies with the store or brand name, thus
figure 5.5 Benetton Group S.p.A. is a popular designer franchise across the globe.
assuring customer traffic. The franchisor has a
great deal of control over its distribution net-
work, limited liability, and less need for capital
for expansion. Expansion is therefore more rapid
than would be possible without the franchising
arrangement. Royalty and franchise fees add to
the profits of the parent company, and the per-
sonal interest and efforts of the franchisees as
owner-managers help to assure the success of
each venture.
Disadvantages
Franchising also has drawbacks for both parties.
The franchisee may find profits small in relation to
the time and work involved, and often has limited
flexibility at the local level. In addition, there is the
risk of franchise arrangements organized merely to
sell franchises rather than for their long-range
profitability to all parties involved. The franchisor
may find profits so slim that it may want to own
stores outright rather than franchise them.
Attempts to buy back franchises often lead to trou-
bled relations with the remaining franchises.
figure 5.6 Many consumers are not aware that fashion merchandise from Kenneth
Cole is not manufactured by the designer.
Licensing
Licensing is an increasingly popular method of a line of ties in 1950. Today, many of the best-
expanding an already existing business. Licensing known women’s and men’s apparel designers are
is a legal arrangement whereby firms are given per- licensing either the use of their original designs
mission to produce and market merchandise in the or just their names without a design for a wide
name of the licensor for a specific period of time. variety of goods, from apparel to luggage. Many
The licensor is then paid a percentage of the sales fashion labels—Ralph Lauren and Betsey Johnson,
(usually at the wholesale price) called a royalty fee. for example—also extend into home furnishings
The royalty fee usually ranges from 2 to 15 percent. through licensing. Among the many American
Licensing grew tremendously in the late 1970s designers involved in licensing are BCBG Max
and through the 1980s and 1990s. By 2000, retail Azria, Joe (Joseph Abboud), Michael (Michael
sales of licensed fashion merchandise in the United Kors), Bill Blass, Calvin Klein, Ralph Lauren, and
States and Canada reached almost $12.7 billion. Of Oscar de la Renta. Most customers are not aware
that total, apparel accounted for $4.23 billion, acces- that some of the fashion merchandise they buy is
sories for $1.821 billion, footwear for $88 million, licensed. For example, to customers every Kenneth
and health and beauty aids for $2.5 billion.2 Cole product is made by Kenneth Cole. In fact, this
The first designer to license his name to a man- licensor manufactures no merchandise in house
ufacturer was Christian Dior, who lent his name to (see Figure 5.6).
Retail Sales of Licensed Fashion
130 Merchandise by Product Category
U.S. and Canada, 2006 (in millions of dollars)
Retail Sales 2000 5.7). Of course, the manufacturer also risks the design-
Accessories $1.84 er’s popularity fading. However, many manufacturers
Apparel $4.22 produce licensed goods for several designers.
Footwear $.88
The recognition factor can be valuable to retail-
ers in presenting their own fashion image. And to
Health/Beauty $2.55
consumers, the designer name not only indicates a
certain quality of merchandise but symbolizes sta-
Retail Sales 2006
tus or achievement as well. Because of that built-in
Accessories $6.60
appeal, stores have stocked up on designer goods
Apparel $8.90 from socks to fragrances and jewelry.
Footwear $2.00
Health/Beauty $4.60 Designers’ Retail Programs
A famous designer name is a strong selling point at
Share of Total (2006) retail. Licensing spreads a designer’s name while
Accessories 9% giving the financial responsibility—and risk—to
Apparel 12% licensees who are specialists in their respective
Footwear 6% product categories. For example, Phillips-Van
Health/Beauty 9%
Heusen (PVH), originally a men’s shirt manufactur-
er, today has a portfolio of licensed brands. From
designer labels such as Geoffrey Beene, Kenneth
Cole, Calvin Klein, BCBG Max Azria, and Michael
figure 5.7 Retail sales of licensed fashion merchandise has Kors to those with celebrity appeal, which include
increased over the years.
the Sean John and Donald Trump licenses, PVH is
currently looking into licensing luggage and watch-
es across all their brands.
PVH consumers can shop for their licensed
The licensing phenomenon is not limited to products in more than ninety different countries,
name designers. Manufacturers of athletic shoes including Australia, the Netherlands, France, Den-
expand their business enormously by licensing mark, India, United Kingdom, Portugal, China, and
their logos and names to producers of active sports- South Africa.5
wear. Nike, Reebok, and Adidas have been particu-
larly successful. Popular movies and TV shows have
spawned apparel and other products based on their Birth of a Fashion
themes or characters. Disney’s sales of licensed But how do fashions generally begin? Who starts
merchandise are $7.5 billion to $8 billion annually.3 them, who sponsors them, and what influences cus-
Comic or movie characters like Spider-Man, Dora tomers to accept them? Answers to these questions
the Explorer, Kidrobot, and Strawberry Shortcake are complex and involve designers, manufacturers,
are also frequently licensed, as are most profession- retailers—and most of all—customers.
al sports teams and many players or athletes.4 The myth that every change in fashion is caused
The advantage of a licensing arrangement to a by a designer seeking a new way to make money is,
manufacturer is that the merchandise is identified of course, not true. As we saw in Chapter 1, it is con-
with a highly recognizable name, which also generally sumers who bring about changes in fashion. The
connotes high quality and produces sales (see Figure needs and wants of consumers change. Their ideas
131
about what is appropriate and acceptable change, as
do their interests in life. These are all reasons that
influence fashion designers and manufacturers to
produce new and different styles for consumers’
consideration. The charting, forecasting, and satis-
faction of consumer demand are the fashion indus-
try’s main concerns.
Current trends in consumers’ purchasing, life-
styles, and attitudes are noted and analyzed. Subse-
quently, the trends are interpreted and presented to
consumers in the form of new styles. Designers and
manufacturers influence fashion by providing an
unending series of new designs from which con-
sumers choose how best to express their individual
lifestyles.
Many precautions are taken to ensure that
designers are presenting what customers want.
Even so, at least two-thirds of the new designs
introduced each season by the fashion industry
fail to become fashions. Some designs are intro-
duced too early, before the public is ready to
accept them. Other designs fail because they are figure 5.8 What Anna Wintour, editor-in-chief of Vogue, is
wearing in New York may not yet be seen in less urban areas of the
too extreme for consumer acceptance. Still other
United States.
designs fail to become fashions because although
they are commonly accepted in many places, they
meet pockets of resistance in certain areas of the for those who have the special talents, both artistic
country. What is worn in New York is not necessar- and practical, that are needed to shape the con-
ily what consumers in less urban areas of the Unit- sumer’s world. Designers are everywhere, and they
ed States are ready to accept (see Figure 5.8). Think design everything—fashions, furnishings, house-
about the hot pants, the harem pants, the peasant wares, and office equipment. Their tools range from
looks of the 1970s, the punk-rock extremes of the pencil and sketchpad to computer programs.
1980s, and the celebrity nakedness in 2007. Only a Designers must continually study the lifestyles
trend that reflects a nationwide mood will suc- of those consumers for whom their designs are
cessfully cross the United States from ocean to intended. Because designers work far in advance of
ocean and affect the lives and wardrobes of all their designs’ final production, they must be able to
those in between. predict future fashion trends. Designers must be
aware of the effects of current events, socioeconom-
ic conditions, and psychological attitudes on fash-
The Designer’s Role ion interest and demand.
The days when the design world was populated by a In creating designs that not only reflect con-
few visionaries whose ideas produced all the sumer attitudes and needs but also give expression
designs for the public are long gone. Today, there to artistic ideas, fashion designers are continually
are unlimited opportunities in the field of design influenced and limited by many factors. Of particu-
132 unit one
the changing world of fashion
Types of Retailers
There are many ways to classify retail firms. Howev-
er, when firms are evaluated on the basis of their
leadership positions, they tend to fall into three
main categories.
First, there are firms that are considered fashion
leaders (see Figure 5.10, top). They feature newly
introduced styles that have only limited production
and distribution. These styles, called designer collec-
tions, are usually very expensive. Examples of these
firms include Bergdorf Goodman, Neiman Marcus,
and Nordstrom.
A second group, called traditional retailers—by far
the largest in number—features fashions that have
captured consumer interest in their introduction
stage and are in the late rise or early culmination
stage of their life cycles (see Figure 5.10, middle).
figure 5.10 The different types of retailers include the fashion leaders, such as
Nordstrom (top); traditional retailers, such as Macy’s (middle); and mass merchants,
such as Wal-Mart (bottom).
Consumer Buying Cycle versus Retailer Buying Cycle
Introduction Rise Culmination Fall Obsolescense
number of adapters
Consumer
Purchases
These styles are from designers’ bridge collections or Retailer
from better or moderate-priced manufacturers. Purchases
Since these styles are usually widely produced by
this time, they are most often offered at more mod-
erate prices. Examples of these firms include Macy’s
and Dillard’s. The distinction between traditional
retailers and fashion leaders is somewhat blurred in
that the fashion leaders may also carry “traditional”
merchandise, and the traditional retailers may have time
designer departments.
figure 5.11 Retailers have to stay just a step ahead of their target customers.
A third group of retailers, often called mass mer- Retailers must have sufficient stock available when customers are ready to buy a new
chants, features widely accepted fashions that are fashion, but they must also avoid being overstocked when customers’ interest shifts to a
new fashion.
well into the culmination phase of their life cycles
(see Figure 5.10, bottom). Since fashions at this stage
of development are usually mass-produced, mass
merchants can and do offer fashions at moderate to
low prices. Examples of these firms include JC Pen-
ney, Sears, and Kohl’s. At the low end of the mass
market are the discounters, like the off-price Dress
Barn, for example, which sold more than $1.3 bil-
lion in merchandise in 2006 at discounted prices.
Other examples include Wal-Mart, Kmart, and Tar-
get.
Fashion Influence
Sometimes, because of their constant and intimate
contact with their customers, retailers are so intu-
itive or creative that they lead their suppliers in
anticipating the styles their customers will accept
(see Figure 5.11). Such retailers accelerate the intro-
duction and progress of new fashions by persuad-
ing manufacturers to produce styles that answer an
upcoming need or demand. Because of this ability,
retailers are doing increasingly more product
development for their own customers. (This trend
is discussed in detail in Chapter 17.)
However, most retailers simply select from what
is offered to them by producers with whom they
have been successful in the past. There is a constant
flow, back and forth, of information about the styles
that the customer is buying. The systems that pro-
ducers and retailers have today for this purpose are
figure 5.12 Retailers can monitor the preferences of their customers based on
sales and demand.
138 unit one
the changing world of fashion
rapid and accurate, mainly because of the develop- tion and sale of fashion goods to ensure safe, func-
ment of the computer. tional products for consumers and fair marketing
Because of these instantly available and accurate practices among competitors.
records, retailers can monitor sudden or gradual Like other businesses, fashion businesses at all
changes in the preferences of their own customers. levels may be sole proprietorships, partnerships, or
The variations in what consumers are buying at a corporations. Fashion companies grow horizontally
particular store are reflected in what the store buys by getting into new markets or vertically by expand-
from the manufacturers of fashion merchandise ing into levels beyond the level of their original
(see Figure 5.12). From these manufacturers come business. They may expand internally, acquire or
information about customer preferences that flows merge with other companies, or franchise or license
in several different directions. One flow is back to a part of their business. Continuing into the 21st
the retail stores to alert them to trends they may not century, licensing is an important part of virtually
have noticed themselves. every major designer’s business strategy, and busi-
Retailers can influence fashion by failing to stock nesses outside the fashion industry license their
styles that consumers are ready to buy if given the names and logos to apparel producers.
opportunity. Conversely, retailers can make the At all levels, fashion business executives must be
mistake of exposing new styles prematurely. No able to predict the tastes of the consumers who
amount of retail effort can make customers buy wear and use their merchandise. Depending on
styles in which they have not yet developed interest level, a company must anticipate consumer
or in which they have lost interest. The more accu- demand from six months to more than a year in
rately a retailer understands his or her customers’ advance of the day a new fashion becomes available
fashion preferences, the more successful the opera- at retail.
tion will be. And the more successful the operation,
the more important the retailer’s fashion influence
will be. Trade Talk
Define or briefly explain the following terms: