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eTicket Itinerary / Receipt

This is an eTicket itinerary. To check-in, you must present this document along with an official government-issued photo identification such as a passport or
identity card.

Booking Details
Booking reference no. DZDOYG_IG113945 PNR Number DZDOYG

Issuing Airline: Batik Air Issued date: Saturday, December 30, 2017

Passenger Details
Passenger Name eTicket Number Passenger Type

Ms.DHEVI NUR AKMARINA 9382101069539 Adult

Ms.MIFTAHUL FITHROH 9382101069540 Adult

Mrs.VIVI UTAMI IRIANTI 9382101069541 Adult

Mrs.EMI RESMIYATI 9382101069542 Adult

Ms.QISTHI QURROTA AYUNI 9382101069543 Adult

Mr.DICKY DARMAWAN 9382101069544 Adult

Ms.DINI YULIANI 9382101069545 Adult

Itinerary Details

Departure Flight

Soekarno-Hatta International Airport Lombok International Airport


Flight ID 6950 (Operating By Batik Air) Depart Arrive
16-Jan-2018 08:05 16-Jan-2018 11:05

Status Confirmed Class Promo (T)

Return Flight

Lombok International Airport Soekarno-Hatta International Airport


Flight ID 6659 (Operating By Batik Air) Depart Arrive
18-Jan-2018 18:55 18-Jan-2018 19:55

Status Confirmed Class Economy (N)

Fare Rules
Ticket Refund and Exchanges are permitted with payment of fee and fare difference (if
Booking Class:
any) and within a defined deadline. Name change is not permitted.

Booking Summary

Flight IDR 8,540,000

Total Taxes IDR 1,694,000

Total Ticket IDR 10,234,000

Others :

Total Paid IDR 10,234,000


In-Flight Service
Guest CGK - LOP LOP - CGK

Ms. DHEVI NUR


AKMARINA Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Ms. MIFTAHUL FITHROH Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Mrs. VIVI UTAMI IRIANTI Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Mrs. EMI RESMIYATI Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Ms. QISTHI QURROTA


AYUNI Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Mr. DICKY DARMAWAN Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Ms. DINI YULIANI Free Baggage Allowance : 20 KG Free Baggage Allowance : 20 KG

Important Notes
* For Domestic & International Flights( KLIA Operations B737), Check-in usually starts 3 hours prior to departure and the check-in counters close 45
minute before departure time for all classes of passengers.
* For Domestic & International Flights( Subang Operations ATR72), Check-in usually starts 2 hours prior to departure and the check-in counters
close 30 minute before departure time for all classes of passengers.
* Credit Card Purchases: Please note that the credit card used to purchase your Lion Air flight tickets through our Lion Air Call Center is required to be
presented at time of check-in by the cardholder for verification purpose. Failure to comply with this requirement,
reserves the right to deny boarding and cancel the ticket(s) and contract of carriage. You may use your credit card for third party purchasing, however,
the card holder must be present for credit card verification at the point of check in. This only applies to Credit Card used to purchase Lion Air ticket/s
through our Call Center.
* For guests flying from all International ( Indonesia Flights) excess baggage charge is:-
International Boeing KUL-CGK : RM 22 per kg
International Boeing CGK-KUL : IDR - 50,000 per kg
International Boeing KUL-DPS : RM 25 per kg
International Boeing DPS-KUL : IDR 70,000 per kg
* For guests flying from all International ( Bangladesh Flights) excess baggage charge is:-
International Boeing KUL-DAC - RM 15 per kg
International Boeing DAC-KUL - USD 10 per kg
* For guests flying from all Domestic Flights excess baggage charge is :-
Domestic Boeing Jet aircraft - RM 15 per kg
Domestic ATR aircraft - RM 25 per kg

Please note that the booking number is uniquely generated by Lion Air. It is only valid for this particular booking based on the details stated in the voucher. In
any instance of changes related to your booking such as flight schedule we will contact you via the same e-mail provided in this booking

Fare Rules

Penalties

Cancellations before departure charge 25 percent for cancel/refund. Note - text below not validated for autopricing. Cancellation and refund

requested outside 72 hours then charge 25 percent from the base fare and refund the balance. --- cancellation and refund requested in
between 72 hours and 4 hours prior to departure then charge 50 percent of the base fare and refund the balance --- cancellation and refund

requested within 4 hours prior to departure then charge 90 percent of the base fare and local taxes --- no administration fee or exchange

charges for passenger type code infant-inf-. Changes before departure charge 90 percent note - text below not validated for autopricing. If a

flight coupon exchange is requested outside 72 hours prior to departure time-charge idr 100000 administration fee plus fare difference --- if a

flight coupon exchange is requested within 72 hours and outside 4hours prior to departure time-charge 50percent of the base fare plus fare

difference. --- if a flight coupon exchange is requested within 4 hours from departure time - charge 90percent of the base fare plus fare

difference --- no administration fee or exchange charges for passenger type code infant-inf-. --- rebooking must be made at least in the same

booking class or higher booking class-rbd-.


Important Notes as applicable to E- being accepted for the flight. To complete these
Tickets formalities and the check-in process, passengers A Medical certificate that confirms the expectant
are required to arrive at the airport sufficiently mother is fit to travel on air transport is required
Please read the notes below carefully, if you before the departure time of the flight. to be produced at the point of check-in for
need any clarifications, please contact our pregnancy over 28 weeks.
reservation & ticketing counters or email us at In order to maintain schedules, the boarding
callcenter@batikair.com gate will be closed 15 minutes before For pregnancy more than 36 weeks cannot do
departure time. Passengers, who do not flight
E-Ticket Passenger Itinerary/Receipt: Please note report at the boarding gate at the requested
that you are required to keep a printed copy of boarding time, will not be boarded on the said 3.0 Cabin Baggage Regulations:
this "ETicket Itinerary" with you throughout the
flight and will be considered no-show Passengers are allowed to carry luggage only 1
journey as it is required for entry into the airport,
passengers. (one) piece with a maximum of weight 7 (seven)
check-in, refunds or exchanges.
kg, and maximum dimension of 40 cm x 30 cm x
In the event of delays and misconnection of
To enter the airport and for check-in, you must 20 cm and a bag of personal items for use during
flights not within the reasonable control of Batik
present this itinerary receipt along with Official the trip (personal items).
Air; Batik Air will disclaim any liability towards
Government issued photo identification such as
the same. Cabin baggage is accepted subject in the cabin
passport, identity card or Indonesians KTP.
subject to availability of space in the over head
Passengers who arranges own connections with
This E-Ticket Itinerary will have to be presented bin. Restricted stowage space is also available
other airlines are advised to leave sufficient time
along with valid photo identification at the time under the front seat. In the event no space being
for connections or terminal transfer or baggage
of refund or exchanges. available in the aircraft to stow cabin baggage, it
re-claim and re-check- in. Batik Air will not be
will be necessary to remove and load the same
This E-Ticket Itinerary does not constitute a liable for any misconnection with other airlines
in the baggage hold as per safety regulations.
document for carriage and in the event of any outside reasonable control of Batik Air.
difference between it and the record of booking Bagagge allowance Lion Air Group
No-Show Passengers : confirmed passengers
in the Batik Air reservation system, the latter shall
who do not present themselves for their booked Lion Air Domestic Flight within Indonesia
prevail.
flight are termed as 'No-Shows'
Fare (s) subject to cancellation charges, if any.
If for some reason you are unable to undertake Class Adult/Child Infant
Please contact Batik Air Reservation and
travel on flight for which you have a confirmed
Ticketing for details. By booking this ticket/fare, Business 30 kgs NA
booking, please contact Batik Air Reservation &
you agree and accept all terms and conditions,
Ticketing as early as possible to avoid penalty.
cancellation and ticket exchanges rules of this Economy 20 kgs NA
ticket/fare. Overbooking : I n t h e e v e n t o f o v e r b o o k i n g ,
Batik Air will make every effort to provide seats Lion Air International Flight
1.0 E-Ticket Cancellation & Refund for which confirmed reservation have been
Please contact our Call Center or visit our made, however, no absolute guarantee of seats
availability is denoted by the expression Class Adult/Child Infant
Website for E-Ticket Refunds/ Exchanges/
Re-issues. reservations, bookings, status OK or HK, and the Economy 20 kgs NA
timings attached to them.
Notice: Carriage and other services provided by
the carrier are subject to General Condition of Cancellation/Refund/Rebook/Re- issuance of Wings Air Domestic Flight within Indonesia
carriage which are hereby incorporated by ticket : Please contact Batik Air Reservation &
reference Ticketing offices for details on our cancellation
Class Adult/Child Infant
and refund policy
If the Passenger's journey involves an ultimate Economy 10 kgs NA
destination or stop in a country other than the Credit Card Purchases : Please note that the
country of departure, the Warsaw Convention may credit card used to purchase your Batik Air flight
be applicable and the Convention governs and tickets is required to be presented at time of Batik Air Domestic Flight within Indonesia
in most cases limits the liability of carriers for check-in by the cardholder for verification at
death or personal injury and in respect of loss or check-in. Failure to comply with this, Batik Air Class Adult/Child Infant
damage to baggage. reserves the right to deny boarding and cancel
the ticket(s) and contract of carriage Business 30 kgs NA
Please note that this ticket is further subject to all
other terms and conditions of carriage as given Payment : Fares must be paid in full before the Economy 20 kgs NA
below, which are deemed to be incorporated given time limit expires. In the event that the
herein. fare has not been paid in full for any reason
Batik Air International Flight
whatsoever, Batik Air reserve the right to cancel
2. 0 General Information the reservation/ticket prior to check-in and/or to
deny you to board the flight. Class Adult/Child Infant
Reporting and closing time Check-in
Infants : We reserve the right not to carry infants Business 40 kgs NA
For Indonesia Domestic Flights, Reporting Time less than two (2) days-old and Infant aged
Check-in starts 2 hours prior to departure and between three (3) and seven (7) days require Economy 30 kgs 10 Kgs
checkin counters close 30 minutes before Medical Certificate to confirm that the Infant is
departure time for all classes of passengers. fit to travel on air transport. The Medical Thai Lion Air Domestic Flight
certificate must have been issued 72 hours
For International Flights, Reporting Time
before the standard departure time. Maximum
Check-in starts 2 hours prior to departure a n d Class Adult/Child Infant
age for Infant is less than 2 years old. Infant
check-in counter close 45 minutes before
traveling on Batik Air must have the Form of Economy 15 kgs NA
departure time for all classes of passengers.
Indemnity (F) Isigned by the parents.
Certain formalities are required to be completed
Pregnant Passengers : All expectant Mothers
by the passengers at the airport before or after
are required to sign form of Indemnity (FOI).
Please note Infant without a seat are not entitle
Thai Lion Air International Flight Singapore for Free Checked-in Baggage allowance and no
seat will be allocated for infant traveling with
Singapore (SIN) 40 kg 10 kg Batik Air.
Route Adult/Child Infant

Singapore (SIN) 20 kgs NA Articles which may be carried free in addition


Kathmandu
to the free baggage allowance (subject to
Cengkareng (CGK) 20 kgs NA security regulation).
Kathmandu (KTM) 40 kg 10 kg
Myanmar (RGN) 30 kgs NA 1. A Lady's handbag, pocketbook or purse, which
Malindo Air International Flight is appropriate to normal traveling dress and is
Malindo Air Domestic Flight not being used as a container for the
transportation of articles which would
Economy Class
otherwise be regarded as baggage.
Class Adult/Child Infant Route Adult/ Child Infant 2. An overcoat, wrap or blanket.
3. A small camera and/or a pair of binoculars.
Business 40 kg (Untuk Pesawat Boeing) 10 Kg
4. Infant's food for consumption in flight
India
Economy 30 kg (Untuk Pesawat Boeing) 10 Kg 5. Infant's carrying basket.
6. An umbrella or walking stick.
Amritsar (ATQ) 20 kg 10 kg
7. A reasonable amount of reading matter for the
Malindo Air International Flight flight.
Delhi (DEL) 20 kg 10 kg
8. A fully collapsible invalid's wheelchair and/or
Cochi (COK) 30 kg 10 kg pair of crutches and/or braces or other
Business Class
prosthetic device for the passenger's use,
Mumbai (BOM) 30 kg 10 kg
Route Adult/ Child Infant provided that the passenger is dependent
Trichy (TRZ) 30 kg 10 kg upon them.
India
Trivandrum (TRV) 30 kg 10 kg Safety Regulations:
Amritsar (ATQ) 40 kg 10 kg According to safety regulations, passengers are
Australia advised :
Delhi (DEL) 40 kg 10 kg

Cochi (COK) 40 kg 10 kg Perth (PER) 30 kg 10 kg 1. N o t t o a c c e p t a n y p a c k e t s f r o m u n k n o w n


passengers
Mumbai (BOM) 40 kg 10 kg 2. Not to leave baggage unobserved at any time,
Bangladesh
especially within airport area. Unattended
Trichy (TRZ) 40 kg 10 kg
Dhaka (DAC) 30 kg 10 kg baggage may be removed by airport security
Trivandrum (TRV) 40 kg 10 kg staff as an object of suspicion.
3. To declare before checking-in, if carrying any
Pakistan arms or explosive substances. Concealment is
Australia
an offence under the Aircraft Act and Rules.
Lahore (LHE) 30 kg 10 kg
Perth (PER) 40 kg 10 kg Prohibited Articles : Also carriage of dry cell
Sri Lanka batteries, knives, scissors, sharp instruments,
Bangladesh tools, fire arms, ammunition, and their toy
Colombo (CMB) 30 kg 10 kg replicas are prohibited in the passenger cabin.
Dhaka (DAC) 40 kg 10 kg
Valuable Articles : Currency, precious metals,
Indonesia jewellery, negotiable instruments, securities,
Pakistan personal identification documents and other
Bandung (BDO) 30 kg 10 kg items of value are best carried with the
Lahore (LHE) 40 kg 10 kg passengers in the cabin. Batik Air assumes no
Batam (BTH) 15 Kg 10 kg
liability for any valuable articles carried.
Sri Lanka Denpasar (DPS) 30 kg 10 kg
Restricted Articles : Medicines and toiletries in
Jakarta (CGK) 30 kg 10 kg limited quantities which are necessary or
Colombo (CMB) 40 kg 10 kg
appropriate for the passenger during the journey,
Pekanbaru (PKU) 15 Kg 10 kg such as hair spray, perfumes and medicines
Indonesia containing alcohol may be carried. Many of
Thailand these listed articles can be carried as air cargo
Bandung (BDO) 40 kg 10 kg provided they are packed in accordance with
Bangkok (DMK) 30 kg 10 kg cargo regulations
Batam (BTH) - 10 kg
Dangerous Articles in Baggage : For safety
Denpasar (DPS) 40 kg 10 kg
Vietnam reasons, dangerous articles such as those listed
Jakarta (CGK) 40 kg 10 kg below, must not be carried in passenger's
Saigon (SGN) 30 kg 10 kg baggage.
Pekanbaru (PKU) - 10 kg
1. Briefcases and attache cases with installed
Singapore
alarm devices.
Thailand
2. C o m p r e s s e d g a s e s - ( D e e p l y r e f r i g e r a t e d ,
Singapore (SIN) 30 kg 10 kg
Bangkok (DMK) 40 kg 10 kg flammable, non- flammable and poisonous)
such as butane, oxygen, and liquid nitrogen,
Kathmandu aqualung cylinders and compressed gas
Vietnam cylinders.
Kathmandu (KTM) 30 kg 10 kg
Saigon (SGN) 40 kg 10 kg
3. Corrosives-such as acids, alkalis, mercury and 3. The Carrier will refuse to transport, or will 5. T r a v e l D o c u m e n t a t i o n R e q u i r e m e n t s - T h e
wet cell batteries and apparatus containing remove at any point, any Passenger whose Carrier will refuse to transport any Passenger,
mercury. actions or inactions prove to the Carrier that where in the Carrier's opinion:
4. Explosives-ammunitions, fireworks and flares. his or her mental or physical condition is such i . the travel documents of such Passenger are
Ammunition including blank cartridges, hand as to render him incapable of caring for him not in order;
guns, fire works, and pistol cabs. or herself without assistance, unless he or she i i . such Passenger's entry into, transit through
5. Flammable liquids and solid solids such as is accompanied by an Assistant who will be or embarkation or any other point would be
lighter refills, lighter fuel, matches, paints, responsible for caring for him or her en route unlawful.
thinners, firelighters that need inverting before and, with the care of such an Assistant, he or 6. Passenger's Conduct/Behavior - The Carrier
ignition. she will not require unreasonable attention or may impose sanctions on any person who
6. Radioactive material assistance from the air crew. engages in or has engaged in any conduct or
7. Oxidizing materials such as bleaching powder 4. The Carrier reserves the right to require a behavior on the Carrier's aircraft, or to the
and peroxides medical clearance from medical authorities if knowledge or reasonable belief of the Carrier,
8. Poisons and infectious substances such as travel involves any unusual risk or hazard to on any airport property or other Carrier's
insecticides, weed-killers and live virus the Passenger or to other persons (including, aircraft, that the Carrier determines, in its
materials. in cases of pregnant Passengers, unborn reasonable judgment, may have a negative
9. Other dangerous articles such as magnetized children). effect on the safety, comfort or health of that
materials, offensive or irritating materials 5. P a s s e n g e r s w i t h a d i s a b i l i t y w i l l n o t b e person, Passengers, the Carrier's employees or
10. Etiologic agents (bacteria, viruses etc) permitted to occupy seats in designated agents, aircrew or aircraft or the safe
11. A p p a r a t u s c o n t a i n i n g m e r c u r y m u s t n o t b e emergency exit rows or in over-wing operations of the Carrier's aircraft (the
carried in baggage emergency exit rows. "Prohibited Conduct").
6. T h e C a r r i e r r e s e r v e s t h e r i g h t t o c e a s e
Schedule change : Batik Air reserves the right to accepting Passengers who must travel on a Examples of Prohibited Conduct that could
cancel or change the planned departure, stretcher on any flight. give rise to the imposition of sanctions
schedule, route, aircraft or stopping places of any 7. The Carrier will not refuse to carry passenger include:
flight for which fares have been paid, at any time wheelchairs or other disability-assistive
and from time to time, for any reason, without i. significant impairment arising from the
devices, unless such carriage would be
notice to any Passengers affected thereby and, in consumption or use of alcohol or drugs
inconsistent with safety or safety requirements.
connection therewith, the Carrier shall not be prior to boarding or while on board an
In addition to the regular free baggage
liable to any Passenger in respect of such aircraft of the Carrier.
allowance, the Carrier will accept such
cancellation or change, whether or not resulting i i . engaging in belligerent, lewd or obscene
passenger wheelchairs or other disability-
from an Event of Force Majeure; provided that, behavior toward a Passenger or employee
assistive devices as priority checked baggage
the Carrier may and reserves the right, at its sole or agent of the Carrier.
without charge.
discreation, to provide any Passengers affected iii. t h r e a t e n i n g , h a r a s s i n g , i n t i m i d a t i n g ,
by such cancellation or change with : 5.0 Refusal to Transport assaulting or injuring a Passenger or
employee or agent of the Carrier.
1. Within a reasonable period of time re- routing The Carrier may reserve the right to refuse to iv. t a m p e r i n g w i t h o r w i l f u l l y d a m a g i n g a n
to the destination shown on the Passenger's transport or may remove from any flight any aircraft, its equipment or other property of
Ticket by the Carrier's own services; or Passenger for any reason, including but not the Carrier.
2. To otherwise refund to such Passenger, an limited to the following: v. f a i l i n g t o c o m p l y w i t h a l l i n s t r u c t i o n s ,
amount which shall not be greater than the including all instructions to cease
fare paid by that Passenger in respect of that 1. G o v e r n m e n t R e q u e s t o r R e g u l a t i o n s - Prohibited Conduct, given by the Carrier's
flight. whenever such action is necessary to comply employees.
with any government regulation, or to comply vi. u n a u t h o r i z e d i n t r u s i o n o r a t t e m p t e d
4.0 Transportation of a person with a with any governmental request for emergency intrusion onto the flight deck of an aircraft.
disability transportation in connection with the national vii. s m o k i n g o r a t t e m p t e d s m o k i n g i n a n
defense, or whenever such action is necessary aircraft.
1. A Passenger with a disability requiring any or advisable by reason of weather or other viii. swearing or carrying dangerous or deadly
special assistance should inform the Carrier at conditions beyond its control (including but weapons on aircraft (other than on duty
the time of his or her booking of his or her without limitation, acts of God, or events of escort or peace officers who have complied
special needs. The Carrier will carry such a force Majeure, strikes, civil commotions, with the Carrier's guidelines).
Passenger where arrangements have been embargoes, wars, hostilities or disturbances) 7. The sanctions the Carrier may impose on a
made to provide for that Passenger's special actual, threatened or reported. person may be any one or combination of the
needs. If such a Passenger does not inform the 2. S e a r c h o f P a s s e n g e r o r P r o p e r t y - i f a following:
Carrier at the time of booking of his or her Passenger refuses to permit search of his i . written or verbal warning;
special needs, the Carrier will nevertheless use person or property for explosives or a i i . refusal to permit boarding of an aircraft;
reasonable efforts to accommodate that concealed, deadly or dangerous weapon or
iii. removal from an aircraft at any point;
Passenger's special needs. Passengers with article.
iv. requiring the person, to undertake in writing
disabilities who have advised the Carrier of any 3. Proof of Identity/Age-If a Passenger refuses to
to refrain from repeating the Prohibited
special requirements they may have at the provide proof of age or identity as requested
Conduct in question and from engaging in
time of booking, and been accepted by the by the Carrier, the Carrier may, at its discretion
any other Prohibited Conduct as a
Carrier, shall not subsequently be refused and at any time, refuse to transport the
prerequisite to further travel with the Carrier
carriage on the basis of such disability or Passenger. In addition, when a Passenger is
during the probationary period that will not
special requirements, but the Carrier's traveling on a fare which has a particular age
normally exceed one year;
regulations or government regulations may requirement for qualification, proof of age
v. refusal to transport the person on a one
apply to the transportation of such Passengers. may be required. Acceptable forms of proof of
time basis, for an indefinite period or
2. The Carrier may require that a Passenger with identity are a valid driver's license,
permanently, as determined by the Carrier.
a disability travels with his or her own Assistant birth/baptismal certificate, passport or
8. The Carrier reserves the right, in its reasonable
if it is essential for safety or that Passenger is provincial health care card. Failure to provide
discretion, to impose the sanction or sanctions
unable to assist in his or her evacuation of the proof as requested constitutes grounds for
it considers appropriate in the circumstances of
aircraft or is unable to understand safety refusal to transport.
each case considering the severity of the
instructions.
Prohibited Conduct.
9. Prohibited Conduct described in paragraphs (a) 3. To the extent not in conflict with the foregoing
iii, iv, vi, or viii will usually entail the 4. T h e c a r r i e r i s n o t l i a b l e f o r a n y d a m a g e carriage and other services performed by each
imposition of an indefinite or permanent ban whatsoever arising out of cancellation and/or carrier are subject to: (i) provisions contained
from travel with the Carrier. The Carrier's delay in transportation, including delay in in this ticket, (ii) applicable tariffs, (iii) carrier's
customer care staff, security staff, airport arrival of passengers and delay in delivery of conditions of carriage and related regulations
customer service staff and aircrew are baggage. which are made part hereof (and are available
individually authorized in their reasonable 5. Checked baggage carried hereunder will only on application at the offices of carrier), except
discretion to impose sanctions described in be delivered to the passenger on production in transportation between a place in the
paragraphs (b) i, ii, or iii above. Members of of the baggage claim tag. United States or Canada and any place
the Carrier's customer care and security 6. The carrier is liable for the damage and loss outside thereof to which tariffs in force in those
departments are authorized in their reasonable on the passenger's baggage subject to the countries apply.
discretion to impose sanctions described in Indonesian Air Transport Act (1939/100) and 4. C a r r i e r ' s n a m e m a y b e a b b r e v i a t e d i n t h e
paragraphs (b) iv or v above and will review the the conditions of carriage of the carrier. ticket, the full name and its abbreviation being
circumstances of each case prior to their 7. A baggage is regarded received in good order set forth in carrier's tariffs, conditions of
imposition of any such sanctions. The Carrier and condition by the passenger unless the carriage, regulations or timetables; carrier's
will provide a person with written notice of the passenger claims otherwise upon receipt of address shall be the airport of departure shown
imposition of a sanction under paragraphs (b) his/her baggage. opposite the first abbreviation of carrier's name
iv or v above. 8. All claims are subject to proof of amount of in the ticket; the agreed stopping places are
10. Any person who is given a sanction pursuant to loss. The liability for lost or damaged those places set forth in this ticket or as shown
paragraph (b) v. may respond in writing to the baggage is limited to Rp. 20,000,- (twenty in carrier's timetables as scheduled stopping
Carrier with reasons why the Carrier should thousand rupiah) per kilogram. places on the passenger's route; carriage to be
remove the sanction. The Carrier may remove 9. T h e c a r r i e r a s s u m e s n o l i a b i l i t y f o r performed hereunder by several successive
a sanction imposed on a person pursuant to fragile/perishable articles and live animals if carriers is regarded as a single operation.
paragraph (b) v, if, in the Carrier's reasonable carried as baggage. 5. An air carrier issuing a ticket for carriage over
discretion, and considering the person's 10. No agent, employee or representative of the the lines of another air carrier does so only as
previous conduct, the Carrier determines that carrier has authority to alter or waive either its agent.
the person will not engage in further wholly or partly any provision of the 6. Any exclusion or limitation of liability of carrier
Prohibited Conduct and the Carrier will applicable conditions of carriage, tariffs, time shall apply to and be for the benefit of agents,
communicate its decision to the person within tables and other regulations of the carrier servants and representatives of carrier and any
a reasonable time. 11. The passenger named here on is insured with person whose aircraft is used by carrier for
11. Despite anything written elsewhere in this Tariff P.T.Asuransi Kerugian Jasa Raharja in carriage and its agents, servants and
the Carrier's sole liability to a person whom the accordance with Act No. 33/1964 juncto its representatives.
Carrier refuses to carry following an incident of implementation regulations. 7. Checked baggage will be delivered to bearer
Prohibited Conduct is to provide a refund to of the baggage check. In case of damage to
the person of the unused portion or portions of 7.0 International Travel baggage moving in international
the person's fare. transportation complaint must be made in
1. Terms and conditions of carriage applicable
12. Liability of Carrier for Refusing Carriage of a writing to carrier forthwith after discovery of
to International travel only: Subject to
Passenger damage and, at the latest, within 7 days from
conditions of contract in this ticket. This ticket
13. Except as otherwise provided for in this Rule 8 receipt; in case of delay, complaint must be
is not valid and will not be acceptable for
and to the extent permitted by law, the Carrier carriage unless purchased from the issuing made within 21 days from date the baggage
shall not be liable to any Passenger or other carrier or its authorized travel agent. was delivered. See tariffs or conditions of
person for refusing to board or transport that 2. Notice of government and airport imposed carriage regarding non-international
Passenger or any person on an aircraft of the transportation.
taxes, fees and charges: The price of the
Carrier or for otherwise removing a Passenger 8. The fare for carriage hereunder is subjected to
ticket may include taxes, fees and charges
from the aircraft at any point in the flight; nor change prior to commencement of carriage.
which are imposed on air transportation by
shall the Carrier be liable to any of the Carrier may refuse transportation if the
government authorities. These taxes, fees and
Passengers or other person for exercising its applicable fare has not been paid.
charges which may represent a significant
discretion not to refuse to board or transport or 9. Carrier undertakes to use its best efforts to carry
portion of the cost of air travel, are either
remove any Passenger or other person on or the passenger and baggage with reasonable
included in the fare, or shown separately in
from the aircraft. dispatch. Times shown in timetables or
the "TAX/ FEE/ CHARGE" box (es) of this
ticket. You may also be required to pay taxes, elsewhere are not guaranteed and form no
6.0 Domestic Travel part of this contract. Carrier may without notice
fees and charges not already collected.
substitute alternate carriers or aircraft, and may
1. C a r r i a g e h e r e u n d e r i s s u b j e c t t o t h e
Conditions of Contracts: alter or omit stopping places shown on the
regulations of the Indonesian Air Transport Act
ticket in case of necessity. Schedules are
(1939/100) and to the applicable conditions of
1. As used in this contract "ticket" means this subject to change without notice. Carrier
carriage, tariffs, time tables (except the time of
passenger ticket and baggage check, of which assumes no responsibility for making
departure and arrival stated therein) and other
these conditions and the notices form part, connections.
regulations of the carrier, which form an
"carriage" is equivalent to "transportation", 10. P a s s e n g e r s h a l l c o m p l y w i t h G o v e r n m e n t
inseparable part hereof and which are
"carrier" means all air carriers that carry or travel requirements, present exit, entry and
available for inspection at the carrier's booking
undertake to carry the passenger or his other required documents and arrive at airport
offices.
baggage hereunder or perform any other by time fixed by carrier or, if no time is fixed,
2. This passenger's ticket is valid only for the
service incidental to such air carriage. early enough to complete departure
person named hereon and is not transferable.
"WARSAW CONVENTION" means the procedures.
The passenger agrees that the carrier reserves
Convention for the Unification of Certain 11. No agent, servant or representative of carrier
the right to check, if necessary, whether this
Rules Relating to International Carriage by has authority to alter, modify or waive any
ticket is utilized by the rightful person. If
Air signed at Warsaw, 12th October 1929, or provision of this contract.
anyone other than the person named on the
that Convention as amended at The Hague, 12. Carrier reserves the right to refuse carriage to
ticket travels or endeavors to travel on this
28th September 1955, whichever may be any person who has acquired a ticket in
ticket, the carrier is entitled to refuse such
applicable. violation of applicable law or carrier's tariffs,
transportation and the right of transportation on
2. Carriage hereunder is subject to the rules and rules or regulations. Issued by the carrier. and
this ticket by the person entitled on the
limitations relating to liability established by subject to tariff regulations.
carriage will lapse.
the Warsaw Convention unless such carriage is
3. The carrier reserves the right to substitute other
not "international carriage" as defined by that
carriers for the execution of the contract and to
Convention.
alter agreed stopping places.
8.0 Passport and Visas : Responsibility of
Passenger For such passengers traveling by a Carrier not a
party to such special contracts or on a journey
1. Each Passenger desiring transportation across not to, from, or having an agreed stopping place
any international boundary shall be in the United States of America, liability of the
responsible for obtaining all necessary travel, Carrier for death or personal injury to passengers
health and other documents required by laws, is limited in most cases to approximately US
regulations, orders, demands or requirements $10,000 or US $20,000.
of the countries to be flown from, into or over
and for complying with the laws of each The names of carriers, parties to such special
country from, through or to which he desires contracts, are available at all ticket offices of
transportation, and unless applicable laws such carriers and may be examined on request.
provide otherwise, shall indemnify the Carrier Additional protection can usually be obtained
for any loss, damage, or expense suffered or by purchasing insurance from a private
incurred by the Carrier by reason of such company. Such insurance is not affected by any
Passenger's failure to do so. The Carrier shall limitation of the carrier's liability under the
not be liable for any aid or information given Warsaw Convention or such special contracts of
by any agent or employee of the Carrier to any carriage. For further information, please consult
Passenger in connection with obtaining such your airline or insurance company
documents or complying with such laws, representative. *Note: The limit of liability of US
whether given orally or in writing or otherwise; $75,000 above is inclusive of legal fees and
or for the consequences to any Passenger costs except that in the case of a claim brought
resulting from his failure to obtain such in a state where provision is made for separate
documents or to comply with such laws. award of legal fees and costs, the limit shall be
2. Subject to applicable laws and regulations, the the sum of US $58,000 exclusive of legal fees
Passenger shall pay the applicable fare and costs.
whenever the Carrier, on Government or
immigration authority order, is required to
Notice of Baggage Liability Limitations:
return a Passenger to his point of origin or Liability for loss, delay, or damage to baggage
elsewhere due to the Passenger's is limited unless a higher value is declared in
inadmissibility into or deportation from a advance and additional charges are paid. For
country, whether of transit or of destination. most international travel (including domestic
The fare applicable will be the fare that would portions of international journeys) the liability
have been applicable had the original ticket limit is approximately US $9.07 per pound (US
designated the revised destination on the new $20.00 per kilo) for checked baggage and US
ticket. In such circumstances the Carrier will not $400.00 per passenger for unchecked baggage.
refund any fare to the Passenger for flights with
the Carrier that the Passenger is unable to fly For travel wholly between U.S. points, Federal
for these reasons. If the Carrier is required to rules require any limit on an airline's baggage
pay or deposit any fine or penalty or to incur liability to be at least US $1,250.00 per
any expenditure by reason of the Passenger's passenger.
failure to comply with laws, regulations, orders,
demands or other travel requirements of the Excess valuation may not be declared on
countries to be flown from, into or over or to certain types of articles. Some carriers assume
produce the required documents, the no liability for fragile, valuable or perishable
Passenger shall on demand reimburse to the articles. Further information may be obtained
Carrier any amount so paid or expenditure so from the carrier.
incurred or to be paid. The Carrier may apply
Important Notice: Please re-confirm your
towards such payment or expenditure the value
of any carriage unused by the Passenger, or intention of using your continuing or return
any funds in the Carrier's possession. reservation. To do so, please inform the
airline office at the point where you intend to
9.0 Advice to International Passengers resume your journey at least 72 hours before
on Limitation of Liability: departure of your flight. Failure to re- confirm
will result in the cancellation of your
Passengers on a journey involving an ultimate reservation(s).
destination or a stop in a country other than the
country of origin are advised that the provisions For more information, log on to
of a treaty known as the Warsaw Convention may www.batikair.com. Issued by Batik Air.
be applicable to the entire journey, including any
portion entirely within the country of origin or
destination. For such passengers on a journey to,
from, or with an agreed stopping place in the
United States of America, the Convention and
special contracts of carriage embodied in
applicable tariffs provide that the liability of
certain carriers parties to such special contracts
for death of or personal injury to passengers is
limited in most cases to proven damages not to
exceed US $75,000 per passenger* and that this
liability up to such limit shall not depend on
negligence on the part of the Carrier.

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