Oracle Demonstration Enviroments

Oracle Demonstration Environments
- Why should Partners use Global Sales Engineering (GSE) Demo Environments?
- How can Partners get access to the GSE Demo Platform?
Version 5
Alan Blakely
Cloud Partner Enablement Manager
June, 2016
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted
Acknowledgements
• Thank you to the following people who also provided inputs and/or reviewed
this version
– Lynn Rollins
– GSE Partner Demos Team
– Corry Weick
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 3

Agenda
• Why should Partners use Global Sales Engineering (GSE) Demo Environments?
– Overview
– Who can access it, what is current set of Products available to Partners
• How can Partners get access to the GSE Demo Platform?
– Request Process and New Addendum
• GSE Demo Central – Some selected Assets
• GSE Demo Central – Set up your OPN User Account
• Support Summary & Housekeeping

Why should Partners use Global Sales Engineering
(GSE) Demo Environments?
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Why should Partners use GSE Demo Environments?
Do you need.....?
• access to the latest Oracle Product Versions?

• access to a configured environment including Demo Data & Scripts?
• to try out some functionality on a Training Environment?
• a private dedicated configured environment that you can adapt for your
Sales Opportunity?
• .... then read on!
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 6
Partner Demonstration Services
Overview
• Who can Access & Benefist of signing the Partner DSA?
– Free to Gold Level or above OPN Partners
– Demonstration Services Addendum required (see Step 1)
• To get access to the Training Sandboxes + Quick Tours + Click-Thru Demos
– To increase your level of acces to be able to request a dedicate instance (see Step 2)
• Sales & Presales Exams must be passed for each Product
• A further Product specific Addendum is required
– Improved smoother access for Partners (see step 3)
• What do they get?
– Direct Access to the same Platform and Demo instances as Oracle Presales
– Use 2300+ Demo Scripts on GSE Configured Instances
– Instant access to High Level Quick Tours & Click-Thru Demos
– Instant access to Sandbox Solution Environments
– Easier collaboration on Environments with Oracle Presales
– Dedicated Deal Server including Archiving *
* ERP Cloud, HCM Cloud, Sales Cloud ONLY

Demo Types in more detail
• Live Demo Environment Lease types for Partners:
– Instant / Canned Demos 2-4 hours (tech only for now)
– Deal Servers 1 day to several weeks
• Other demo formats (on “Instant” tab)

– Click Through PPT Demos quick & easy, basic alternative to live environments
– Sandboxes for learning only, for nearly every major product, always available
– Quick Tours publicly available SaaS discovery and engagement platform
** If the above links don‘t work for you it means you and/or your Company don‘t have access to the GSE
Portal. Follow this instructions in this document for full details on how to request the access or contact
your PBC Team
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal 8
Products Currently Available to Partners
Software as a Service (11) Platform as a Service (4) * see next slide for plan
– CPQ Cloud Services – Business Intelligence Cloud Service
– Enterprise Performance Reporting Cloud Service – Document Cloud Service
– ERP Cloud, HCM Cloud, and Sales Cloud Services – Integration Cloud Service
– Field Service Cloud Service – Process Cloud Service
– Marketing Cloud Service (Eloqua only)
On Premise
– Planning & Budgeting Cloud Service
– JD Edwards Enterprise One
– Service Cloud Service
– Oracle ATG
– Social Cloud Service
– Oracle E-Business Suite
– Taleo Cloud Service
– Oracle Hyperion
– Oracle Transportation Management
– Oracle Primavera
– Global Trade Management
– Oracle Technology Products, including most of Oracle's
Database and Middleware Products
– Oracle Transportation Management
– Global Trade Management
Products planned to be made Available to Partners
Platform as a Service Other
– Big Data Cloud Service – More to come on a rolling basis
– Database Cloud Service
– Developer Cloud Service
– IoT Cloud Service
– Java Cloud Service
– Messaging Cloud Service
– Mobile Cloud Service
– SOA Suite as a Service
Why should Partners use GSE Demo Environments?
Interested .....?
• Click this link to see if your company has access and use it today
• Click this link for full details on how to request the access
• If you don‘t have access then
1. Contact your PBC Team or Channel Manager to check your DSA Status
or
2. Get your PRM to Accept the DSA (see Step 1 in process later)
New Partner Demo Services Access Request Process (Step 1-3)
URL - http://www.oracle.com/partners/en/partner-with-oracle/market-and-sell/demonstration-environments/secure/index.html
• Registration to be Done by your SC‘s directly on
• Done by your own Company PRM on OPS the GSE Site https://demo.oracle.com Summary
• Find out who at your Company is a PRM at this Link
• Contact your PBC Team for Support • Contacts for Support Follow above URL for this process
- Raise a ticket on GSE Portal (preferred)
- partner-demos_ww@oracle.com for support
Step 1 – Partner Relationship
Manager (PRM) Signs DSA on Oracle
Partner Store (OPS) to get Training
Sandbox Access for Company Sales
Consultants (SC‘s)
Step 2 – Sales Consultants pass the

product specific Sales + Presales
Exams and the PRM signs relevant
Product specific Addendum on OPS
• PRM Accepts the new DSA • Sales Cons. do the required for Company SC‘s to be entitled to
on OPS Sales + Presales Exams for the request a dediciated instance for that
Product required on this LINK • Sales Consultants register to get a dedicated demo
Instance at https://demo.oracle.com Product.
• Impact – Partner Sales Cons.
can access Sandboxes on GSE •PRM accepts the Product
Demo Site – LINK * specific Addendum on OPS • Impact – Partner Sales Consultant get a dedicated Step 3 – Sales Consultant logs into
Demo instance if available GSE and creates a registration for a
* If DSA is approved & SC still can‘t • Impact – Partner SC‘s are entitled Dedicated Demo Instance to get a
Access GSE, please contact to request private demo Instances * If support is required after registering for a Private instance for a Customer Demo
partner-demos_ww@oracle.com but must request them in Step 3 dedicated demo instance please raise Support Tickets
on the GSE Site. If necessary you can also contact
partner-demos_ww@oracle.com - Partner Must be Gold level or Higher
Contact your PBC Team for Support
- No Resell Rights, Specialization or FUDA required

12
How can Partners get access to the GSE
Demo Platform?

How Partners Can Sign the PDSA
To access GSE Demo Central, OPN Partners must take the following steps
OPN Website: ~1-5 biz days Demo Central:

Partner Admin executes Any Partner OPN users
PDSA
OPN and GSE can go directly to
Step 1 – Get Company GSE Access process PDSA and https://demo.oracle.com
For Partner to get
access to Training
setup Partner org
Partner SC‘s can access
Sandboxes in Demo Central Training Sandboxes
OPN Website: Demo Central:

~1-5 biz days
SC’s do Exams + Partner Any Partner OPN users
Admin submits Product OPN and GSE
Step 2 – Get OK to be able to request Deal Server Request process PDSA and
can go directly to
https://demo.oracle.com
Step 3 – Request Deal Server Required for Partner to setup Partner org Partner SC‘s can request
be able to request a in Demo Central a Private Deal Server
private deal server
(Detail to follow in this deck)
How Partners Can Sign the PDSA
• Only Partner Adminstrators (aka PRM’s) can access and sign the Partner Demo Services
Addendum. It can be done online or offline
• There are typically 1 to 5 PRM’s per Partner org
• Any Partner user can see who their PRM’s are by going to http://partnerstore.oracle.com >
Accounts > Partner Administrators (see also next slide for screenshot)
• Once a Partner org’s PDSA is active, all Partner org’s OPN users can be activated on Demo
Central (https://demo.oracle.com) and will have access to the Demo instances on the
Instant Tab
How to Find Your Partner Administrator
Oracle Partner Store > Accounts > Partner Administrators

How Do I Find Oracle Demonstration Services?
• URL - http://www.oracle.com/partners/index.html
• Go to the OPN Demo Services Page

to Enroll
• Mouse Over “Partner with Oracle”
• Click on “Market and Sell” and
Scroll Down
• In Resources Section, Click on
“Oracle Demonstration Services”

Partner Demonstration System Access
• Expand & Review:

– Guidelines
– Product Availability
– Qualification Criteria
• NOTE:
– No Exams are required for Sandbox Access
– Exams are required for Dedicated Demo Access
• See Qualification Criteria Link & ask people to do them
• Expand How to Get Started Section to Begin your

Application
• Expand the Troubleshooting/FAQ Section for Help

Worldwide and Associate Partners
• Worldwide Partners Must Sign/Accept the New Demo Services Addendum First
• Associates Cannot Enroll in Demo Services Until the WW Accepts/Signs the New DSA
– Associates need to accept the DSA too, but will only be approved once the WW DSA is Approved
• Worldwide/Associate Partners With Multi-Year OPN Agreements May Choose to Remain
on Their Existing Addendums Until Expiration
• Contact the Partner Business Center for Assistance at this link :
http://www.oracle.com/partners/en/talk-to-an-expert/index.html

New Partner Demo Services Access Request Process (Step 1)


20
Accept Demo Services Addendum in Oracle Partner Store
URL - http://partnerstore.oracle.com
• Sign in and Select Memberships, then Demo Services

21
• Click Memberships > Demo Services > Apply for Addendum
• Check the Select box and click “Next”
• Choose Online Acceptance for the fastest processing
• Read PDSA terms, Accept, click “Next >”
• Alternatively, choose the “Offline Acceptance” option
• Click on “Submit” to complete the Addendum process
• On the Demo Services screen (Home > Memberships) you will be able to see your
request with “Submitted” status, which will be processed in the next days.
Partner Status & Next Steps (having completed Step 1)
• Ask your Consultants to check their OPN ID is associated with your Company ID on
http://www.oracle.com/partners/index.html . If not associate then please do so
• A few days after the Addendum is signed the Consultants associated with your Company
will be activated on GSE
• Consultants should log into https://demo.oracle.com
• Access level = Sandboxes for training, Click thro Demos, Quick Tours
• Further Steps required to get Private (Dedicated) Demo enivironments (see next slide)
• If you have issues please contact your PBC Team. Phone and Email details can be found
here: http://www.oracle.com/partners/en/talk-to-an-expert/index.html


30
• Once Addendum approved now you can submit your product requests. Click on
“Oracle Partner Store” link under “Step 2”
Competency Requirements for Dedicated Demo Environment
• For Dedicated Demo Instance only

• Exams are required for most Products
• Amounts are by Product & Company
• i.e. The example requires
– 1 x Sales Specialist
– 1 x Presales Specialist
• Action: Review requirements & have the
required number of exams done for each
product you want access to
http://www.oracle.com/partners/campaign/oracle-demonstration-serv-2415651.html
2) Apply for Demonstration Services Product Programs
• Select all Products for which you need a Private / Dedicated Demo Instance
• Complete the Exam Requirements on the Link below for the Products you want
• http://www.oracle.com/partners/campaign/oracle-demonstration-serv-2415651.html

33
• Apply for Products on Partner Store:
• Can be done any time after PDSA application …. But recommended to do the required exams first
• Partners with approved Products
• Can register on Demo Central for live demo Environments of those products
• Get self-service access to Sandbox learning Environments of those products.
(Any Partner can request to GSE Support to access any Sandbox environment however.)
• Apply for Products (Step 1) - Click Memberships > Demo Services > Apply for Products
• Apply for Products - Check the boxes from the desired products and click on
“Next”
• Apply for Products - Click on “Submit” to complete products process
• On the Demo Services screen (Home > Memberships) you will be able to see your
requests with “Submitted” status, which will be processed in the next days.
PDSA Application Process Completion
• OPN teams process PDSA, and GSE team sets up Partner org in Demo Central
• This step typically takes 1-5 business days
• If your Company does not meet product requirements, PBC team will contact you to
provide further guidance.
• When complete, all Partner org users have instant access to Demo Central
– Exception: Partner org users who use gmail, hotmail, yahoo.com, or one of ~100 other public ISP
emails instead of a dedicated corp email domain
• Instant self service access to Demo Central is not provided for these users
• Partner Admin can request Demo Central user accounts to
partner-demos_ww@oracle.com
Partner Next Steps (having completed Step 2)
• Consultants should log into https://demo.oracle.com
• Access level = Dedicated Demo Instance allowed for the Products you have requested
and have been granted access to ... But you still need to request your instance when
required
• Step 3 – Request your own Dedicated Demo Instance for your Opportunity:
– Use Registration & Environment Tabs on GSE Site to reqest Demo Instance
– If you have issues please
• Follow instructions on Support Tab on GSE Site to review knowledge base & create ticket: GSE URL =
https://demo.oracle.com
• Or Contact your PBC Team. Phone and Email details can be found here:
http://www.oracle.com/partners/en/talk-to-an-expert/index.html


40
Registrations
• Partner Lead Consultant for Opportunity registers for a Dedicated Instance

Registrations – Extended Lease Periods
• Partner Lead Consultant requests extension
42

3) After Step 3 Partner gets Environment Access Info

Partner to use GSE help email ID for users
• How a Partner gets support if someone is missing. Is there a process in place
with the PBC?
– Partner Admin can request Demo Central user accounts to partner-demos_ww@oracle.com (this email
address is monitored by GSE and can be used for support questions where a user is unable to access the
demo site as in this scenario they would not be able to log a ticket so the email address is the backup
option)
List of Sandboxes
• This list is for guidance only

• Please log into demo.oracle.com for the latest list
GSE Demo Central – Set up your OPN User
Account

Note for Oracle Account
• In order to access Demo Central, each user should create their Oracle Account and link theirprofile with
their company ID. Please find the steps below:
• Go to http://www.oracle.com/partner > Mouse over “Partner with Oracle” > click on “Register for
access”
• Click Register for access
• The system will redirect you to OPS. Click New User
• Update all mandatory fields (please create your account using your business email
address)
• Once fields updated click on “Create Account”
• Steps to link your Oracle profile with your company ID
1. Go to https://partnerstore.oracle.com and login with your user (business email) and
password.
2. Click Register for access and enter your Company OPN id
3. Select the appropriate role
4. Opt-in to Knowledge Zones (Optional)
5. Agree the Terms and conditions and click on Register
Within the next 24 hours you will have access to the OPN content.
GSE Demo Central – Some Selected Assets

Demo Central Partners 3.0
• New Comprehensive Demonstration Addendum
• Accelerated Partner User Onboarding
– Pre-Loaded All OPN Member Users Who Accepted the Demo Services Addendum
– Instant Login Once Partner Addendums Are Approved by OPN Team
• Improved Demo Central Performance
• New Instant Demonstration Environments
• New Sandbox Demonstration Environments

How Partners can use GSE Demo Central
• Store
– Find Demo Scripts, Click Through demos, other training / assets
– ~20% of the >7K demo store entries are Partner visible
• Registration
– Get a dedicated demo env for a day to a few weeks, for learning or customer demos.
• Partners can request extensions of GSE environments for justified opportunities
– Register customer demos of envs you’re already assigned to (for mgmt purposes)
• Environments
– Most GSE demo envs have pre-seeded demo data corresponding to demo scripts
– Access Oracle SC owned demo envs that SCs add Partners to and
access envs assigned to Partners via demo registration or directly by A&C managers
• Instant
– Quick Tours for light demos or share links with customers
– Self serve access to Sandbox envs of most Oracle software products for learning use
• Support
– Create a Ticket for operational support (e.g. server down or website not working) or call the Hotline 24x5

GSE Demo Store
All Demo Store URLs are bookmarkable and shareable, including search results
tag=xyz to search exactly what’s tagged xyz
This entry is visible to Partners
Subscribe to get email notice of an update
Search results can

be further
filtered with
controls on the left
“Contribute” your own demo content.

Filter knobs for GSE and/or Community
Registrations – Extended Lease Periods

Demo Central Instant Demonstration Environments
• Quick Tours Self Service Tours for Quick Introductory Product Experiences
• Click
Through
Canned PPT Screenshot Demos For Use on ipad or PC – Tech Only
Demos
• Instant Live
Demos
Dedicated, Live Demo Environments For Instant Use
• Sandboxes
Shared for Training and Experimentation, Not for Demos
58
Support Summary & Housekeeping

How Partners can use GSE Demo Central
• Store
– Find over 1000 Demo Scripts, Click Through demos, other training / assets
• Registration
– Get a dedicated demo env for a day to a few weeks, for learning or customer demos
(subject to availability)
– Register customer demos of envs you’re already assigned to (for mgmt purposes)
– Note: Partners use of a GSE env is for short term use, max of 3 months.
For long term allocated envs, contact A&C leaders.
• Environments
– Most GSE demo envs have pre-seeded demo data corresponding to demo scripts
– Access Oracle SC owned demo envs that SCs add Partners to and
access envs assigned to Partners via demo registration or directly by A&C managers
• Instant
– Quick Tours for light demos or share links with customers
– Self serve access to Sandbox envs of most Oracle software products for learning use
• Support
– Create a Ticket for operational support (e.g. server down or website not working) or call the Hotline 24x5
Setting Some Expectations
• Live dedicated demo environments are subject to availability
– Demo registration requests may get declined or delayed
• Consider these alternatives if needed
– Work with an Oracle SC. SCs can easily add Partners to their SC owned envs
– Partners can easily use Sandbox envs for training on self serve basis
– Partners should leverage Click Through demos and Quick Tours
– Partners can request various30 day PaaS trials on http://cloud.oracle.com
• GSE provides Operational support, not Functional
– OK: “Help, my environment is down!”
– No: “How does extensibility work in Fusion?”
• Oracle Partner Training Services and Oracle University are there to train Partners
– Demo Central website is designed for self service
Upon first visit to Demo Central, and every 30 days thereafter, Partner users must validate
their email address to access Demo Central. (Just like other consumer websites.)
Demo Related Addenda
• The new unified Partner Demo Services Addendum (PDSA) covers (Cloud + OnPrem ) x (Training + Demo)
purposes and replaces these old addendums
– Cloud Services Training Addendum (CSTA)
– Cloud Services Demo Access Addendum (CSDAA)
– Old Demo Services Addendum (DSA, for OnPrem in theory)
– Search GSE Demo Store for “PDSA” to get the actual PDSA
https://demo.oracle.com/apex/f?p=GO:PAGE:0:DSD:NO:1:ID:27387:
• Old but active addendums remain valid and provide same Demo Central access as new PDSA until they
expire, all prior to Sep 24, 2016. Partners can renew with the simpler PDSA.
– Gold, Platinum and Diamond Partners get “Full” access to Demo Central
– Silver Partners with CSTA, CIA or new PDSA get “Basic” access to Demo Central, which is a static page with a link to
any environment(s) they are provisioned to for training or other purposes, but not for customer demos
• ISVs also need to sign the Cloud Interoperability Addendum (CIA) to develop their IP against Oracle Cloud
Services
Support Contacts
Focus Areas Contact Information
For Oracle Partner Store Issues or Questions about Your Partner Business Center:
OPN Profile, Benefits, Addendums, etc. http://www.oracle.com/us/corporate/contact/index.html
For Demo Services Environment Access Details, Access OPN Enablement Cloud Operations:
Issues, or to Add Demo Environment Users Open Demo Central Ticket
For Functional Support with a Specific Demo Environment Demo Help Team:
or Environment Down Issues Open Demo Central Ticket
Demo Central Help Line – 24X5: Region Phone Hours

APAC + 65 6436 2150 8am - 5pm, SG Time
EMEA Region + 44 118 9240808 8am - 5pm, UK Local Time
Japan 81-3-6834-6097 9am - 6pm, Japan Time
LAD +1 650 506 8763 8am - 6 pm, EST
North America +1 650 506 8763 Available 24x5

64
Make a note of your Contacts
Alan Blakely – Partner Enablement Manager, EMEA A&C
Email – alan.blakely@oracle.com
Ken Wood –Director Cloud Partner Enablement, EMEA A&C

Email – kenneth.wood@oracle.com
Lynn Rollins – Senior Director Partner Enablement, WW A&C

Email – lynn.rollins@oracle.com 65

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 4

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

• access to the latest Oracle Product Versions?

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• Other demo formats (on “Instant” tab)

Step 2 – Sales Consultants pass the

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

OPN Website: ~1-5 biz days Demo Central:

OPN Website: Demo Central:

(Detail to follow in this deck)

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• Go to the OPN Demo Services Page

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• Expand & Review:

• Expand How to Get Started Section to Begin your

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 19

Step 2 – Sales Consultants pass the

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Step 2 – Sales Consultants pass the

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• For Dedicated Demo Instance only

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Step 2 – Sales Consultants pass the

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

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• This list is for guidance only

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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 55

tag=xyz to search exactly what’s tagged xyz

This entry is visible to Partners

Subscribe to get email notice of an update

Search results can

“Contribute” your own demo content.

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 57

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Demo Central Help Line – 24X5: Region Phone Hours

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Ken Wood –Director Cloud Partner Enablement, EMEA A&C

Lynn Rollins – Senior Director Partner Enablement, WW A&C

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