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CONFERENCE AGENDA
Conference Chair
Jonathan M. Tisch
Chairman and CEO of Loews
Hotels & Co. and Co-Chairman of
the Board of Loews Corporation
Conference Host
Dennis Di Lorenzo
Harvey J. Stedman Dean
NYU School of Professional Studies
Conference Co-Host
Nicolas Graf
Associate Dean
NYU School of Professional Studies
Jonathan M. Tisch Center for
Hospitality and Tourism
2
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
AT-A-GLANCE
TUESDAY, JUNE 5
7:15 a.m. to 8:15 a.m. WORKSHOP XXI – Finance/Operations 3:30 p.m. to 4:30 p.m.
NETWORK AND NOSH LATEST FROM THE FRONT LINE: CONCURRENT WORKSHOPS
Fifth Floor, Westside Ballroom HOT-BUTTON ISSUES ON FRANCHISE
AND MANAGEMENT AGREEMENTS WORKSHOP XXV – Finance
8:30 a.m. to 11:15 a.m. Sixth Floor, Uris/Shubert Room REAL ESTATE RISKS, REWARDS,
GENERAL SESSIONS AND REALITY
WORKSHOP XXII – Finance Fifth Floor, Westside Salon 1
8:30 a.m. to 9:10 a.m. DEBT FINANCING TODAY: TERMS,
THE LEADERS’ FORUM SOURCES, AND WHAT LENDERS WANT WORKSHOP XXVI – Industry
Sixth Floor, Broadway Ballroom Fifth Floor, Westside Salon 2 BRAND DIFFERENTIATION:
ANOTHER YEAR, ANOTHER BRAND
9:15 a.m. to 9:55 a.m. WORKSHOP XXIII – Industry Fifth Floor, Belasco/Broadhurst Room
THE LEADERS CHECK IN – PART TWO PLAYING IN THE RESORT SPACE:
Sixth Floor, Broadway Ballroom SPECIAL CONSIDERATIONS WORKSHOP XXVII – Operations
Fifth Floor, Belasco/Broadhurst Room TECHNOLOGY MEETS CUSTOMER
10:00 a.m. to 10:35 a.m. EXPECTATIONS AND THE CUSTOMER
TREADING WATER, LEAPING INTO WORKSHOP XXIV – Finance EXPERIENCE: REAL IMPACT IN
THE DEEP END OR STAYING OUT A NEW WORLD: THE IMPLICATIONS REAL TIME
AND BENEFITS OF TAX REFORM ON Fourth Floor, Odets Room
OF THE SUN ALTOGETHER?
Sixth Floor, Broadway Ballroom THE HOSPITALITY INDUSTRY
Fifth Floor, Imperial/Julliard Room WORKSHOP XXVIII – Finance
10:40 a.m. to 11:15 a.m. INTERNATIONAL CAPITAL FLOWS:
ANATOMY OF A TRANSACTION 1:00 p.m. to 3:30 p.m. THE NEW NORMAL
Sixth Floor, Broadway Ballroom GENERAL SESSIONS Fifth Floor, Westside Salon 2
11:20 a.m. to 11:40 a.m. 1:00 p.m. to 1:55 p.m. WORKSHOP XXIX – Design/Development
COFFEE BREAK IN THE EXPO CAFÉ LUNCHEON MODULAR CONSTRUCTION AND ITS
Fifth Floor, Westside Ballroom Sixth Floor, Broadway Ballroom IMPACT ON INVESTMENT IN NEW
DEVELOPMENT
11:45 a.m. to 12:45 p.m. Sixth Floor, Uris/Shubert Room
CONFERENCE PATRON AND SPONSOR
CONCURRENT WORKSHOPS NYU SCHOOL OF PROFESSIONAL
WORKSHOP XXX – Industry
STUDIES JONATHAN M. TISCH CENTER
WORKSHOP XVII – NYUSPS Alumni Panel DESTINATION MANAGEMENT AND
FOR HOSPITALITY AND TOURISM
THE HEART OF THE DEAL: HOTEL INVESTMENT
SCHOLARSHIP AWARDS Sixth Floor, Music Box/Majestic Room
ACQUISITION UNDERWRITING IN AN
EVER-EVOLVING GLOBAL MARKET 2:00 p.m. to 2:25 p.m.
Sixth Floor, Music Box/Majestic Room WORKSHOP XXXI – Industry
BEYOND THE BOARDROOM BIG DATA, BIGGER OPPORTUNITY —
Sixth Floor, Broadway Ballroom
WORKSHOP XVIII – Operations IMPROVING ASSETS VALUE WITH DATA-
CUSTOMER EXPERIENCE DRIVEN OPERATIONAL PRACTICES
2:30 p.m. to 2:35 p.m.
MANAGEMENT IN THE DIGITAL Sixth Floor, Royale/Plymouth Room
AGE: CUTTING ACROSS SILOS IN INDUSTRY ALERT - FINANCIAL
MARKETING, LOYALTY, DIGITAL, ACCOUNTING STANDARD BOARD
SALES, IT, AND DATA REVISES ACCOUNTING REQUIREMENTS
Fourth Floor, Odets Room FOR LEASES WITH COMPLIANCE
Sixth Floor, Broadway Ballroom
WORKSHOP XIX – Design/Development
DESIGN, OPERATIONS, AND THE 2:40 p.m. to 3:15 p.m.
BRAND: WHO DRIVES THE “BUS”? THE IREFAC C. EVERETT JOHNSON
CREATIVE SOLUTIONS TO GUEST AWARD
EXPERIENCE CHALLENGES Sixth Floor, Broadway Ballroom
Sixth Floor, Royale/Plymouth Room
NYUSPS Jonathan M. Tisch Center for Hospitality
FINANCIALLY SPEAKING: and Tourism alumnae at the 2017 NYU International
WORKSHOP XX – Industry IREFAC INSIDERS Hospitality Industry Investment Conference.
MIDSCALE SEGMENT: Sixth Floor, Broadway Ballroom Photo Credit: ©NYUSPS/Mark McQueen
RIGHT, RIGHT NOW
Fifth Floor, Westside Salon 1 3
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
SUNDAY, JUNE 3
6:00 p.m. to 8:00 p.m.
WELCOME RECEPTION
Sixth Floor, Broadway Ballroom
MONDAY, JUNE 4
7:00 a.m. to 7:55 a.m. 8:00 a.m. to 11:25 a.m. 8:00 a.m. to 8:20 a.m.
NETWORK AND NOSH GENERAL SESSIONS WELCOME FROM NYUSPS
Fifth Floor, Westside Ballroom Sixth Floor, Broadway Ballroom
Enjoy a great breakfast with colleagues as A welcome to the Conference from the dean
you prepare for an enlightening day that will of the NYU School of Professional Studies
focus on changes and trends in the industry. (NYUSPS).
Dennis Di Lorenzo
Harvey J. Stedman Dean
NYU School of Professional Studies
Conference Host
MODERATOR:
Jonathan M. Tisch
Chairman and CEO of Loews
Hotels & Co. and Co-Chairman of
the Board of Loews Corporation
Conference Chair
MONDAY, JUNE 4
9:20 a.m. to 10:00 a.m. 10:05 a.m. to 10:45 a.m. 10:50 a.m. to 11:25 a.m.
THE CEOS CHECK IN: THE REIT’S IN 2018: WHAT – STATISTICALLY SPEAKING
A VIEW FROM THE TOP OR WHO – IS ON THE MENU? Sixth Floor, Broadway Ballroom
Sixth Floor, Broadway Ballroom Sixth Floor, Broadway Ballroom
Data is a critical factor in the hospitality
Learn from top hospitality executives about What are the REIT’s buying? What are they industry for planning, growth, expansion,
the evolving investment landscape and the selling? And what’s the thinking? And…who is and taking advantage of new and emerging
changing consumer base, as well as the ways buying and selling them? opportunities. Learn from two of the top
in which the competition is pressing these industry research and consultation specialists
CEOs to lead their brands and to differentiate MODERATOR: about current trends, and hear their forecasts.
their companies.
Jeffrey A. Horwitz MODERATOR:
MODERATOR: Partner, Co-Chair of Private
Equity Real Estate and Head Sam Chandan
Betty Liu of Lodging & Gaming Practice Larry & Klara Silverstein Chair
Anchor, Bloomberg Television; Groups, Proskauer in Real Estate Development and
and Founder and Chief Executive Investment and Associate Dean
Officer, Radiate PANELISTS: NYU School of Professional
Studies Schack Institute of
PANELISTS: Thomas J. Baltimore, Jr. Real Estate
Chairman and Chief Executive
Sébastien M. Bazin Officer, Park Hotels & Resorts CO-PRESENTERS:
Chairman and Chief Executive
Officer, AccorHotels Amanda W. Hite
Michael D. Bluhm President and Chief Executive
Executive Vice President and Officer, STR
Jim Murren Chief Financial Officer, Host
Chairman and Chief Executive Hotels & Resorts
Officer, MGM Resorts Stephen Rushmore, Jr.
Jeffrey Dauray President and Chief Executive
Senior Vice President, Officer, HVS
Christopher J. Nassetta Acquisitions, RLJ Lodging Trust
President and Chief Executive
Officer, Hilton
Douglas A. Kessler
Chief Executive Officer, Ashford
Arne Sorenson Hospitality Trust
President and Chief Executive
Officer, Marriott International
Jonathan P. Mehlman
President and Chief Executive
Officer, Hospitality Investors Trust
MONDAY, JUNE 4
11:30 a.m. to 11:55 a.m. 12:00 noon to 1:00 p.m.
COFFEE BREAK IN THE EXPO CAFÉ CONCURRENT WORKSHOPS
Fifth Floor, Westside Ballroom
The Conference’s concurrent workshops
Meet Conference patrons and sponsors, as focus on specialized topics of interest, allow-
well as other industry leaders. Network as ing attendees to customize their experience
you reenergize with refreshments in the while gaining critical industry information
Patron and Sponsor Expo Café. from interactive panel discussions.
NYUSPS Jonathan M. Tisch Center for Hospitality and
Tourism students attend the Coffee Break at the Expo
Café during the 2017 NYU International Hospitality
Industry Investment Conference.
Photo Credit: ©NYUSPS/Mark McQueen
MONDAY, JUNE 4
WORKSHOP IV – Finance WORKSHOP V – Industry Data WORKSHOP VI – Finance
THE C-SUITE FOCUS ON THE UNCOVER THE KEY DRIVERS OF DEAL MAKERS AND DEAL BREAKERS:
FUTURE NOW HOTEL PERFORMANCE THE INSIDERS DISCUSS BUYING AND
Fourth Floor, Wilder Room Fourth Floor, Odets Room LENDING
Fifth Floor, Imperial/Julliard Room
The world continues to change as a result of Demand, values, and overall industry expec-
developments in globalization, demographics, tations: learn from the experts in marketing, Gain insight from the leading experts who
technology, and regulation. To compete and business development, and appraisal about actually do the deals, discussing the ins and
win, hospitality organizations must be agile the direction of the industry. outs of getting deals done. In today’s market
and adaptable to change. A dynamic conver- how are they financed? Where is the equity
sation with C-Suite executives on a range of MODERATOR: coming from?
topics, including strategy, capital allocation,
talent, customer, technology, and purpose. Mark Woodworth MODERATOR:
Explore what you need to know now to Senior Managing Director, CBRE
succeed in the years ahead. Hotels’ Americas Research Rick Ross
Co-Chair, Global Hotels and
MODERATOR: Leisure, Dentons
PANELISTS:
Michael Fishbin
• Carmen Hui, Global Commercial Director
Global and Americas Hospitality PANELISTS:
Owner Partnerships, Booking.com
Leader, EY
• Suzanne R. Mellen, Senior Managing • Peter Benudiz, Partner, Sidley Austin
Director-Practice Leader, HVS
PANELISTS: • Peter E. Dannemiller, Managing Director
• Katie Moro, Regional Vice President Hodges Ward Elliott
• Ben Cary, Senior Vice President, Demand360 Data Partnerships, TravelClick
Development, North America, • Kevin E. Mallory, Senior Managing Director
• Vail Ross, Senior Vice President of Global and Global Head, CBRE Hotels
MEININGER Hotels
Business Development and Marketing, STR
• Deric Eubanks, Chief Financial Officer • Louis Stervinou, Managing Director
• Monica Xuereb, Chief Revenue Officer Eastdil Secured
Ashford
Loews Hotels
• Allison Reid, Chief Development Officer
Kimpton Hotels & Restaurants
• Susan Spinney, Vice President, Owner
Relations, Expedia
• David B. Wyshner, Executive Vice President
and Chief Financial Officer, Wyndham
Hotels & Resorts
Participants in the 2017 From Revenue Optimization to Profit Optimization workshop (l to r): Glenn Haussman, Questex Hospitality (moderator); Mike Chuma, IDeaS — A SAS
Company; Katie Moro, TravelClick; and Monica Xuereb, Loews Hotels.
Photo Credit: ©NYUSPS/Mark McQueen
Monday, June 4 | 7
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
MONDAY, JUNE 4
WORKSHOP VII – Industry WORKSHOP VIII – Finance 1:00 p.m. to 3:20 p.m.
ECONOMY HOTELS: IS THE FUTURE MAPPING WALL STREET: IN WHAT GENERAL SESSIONS
STILL WHAT IT USED TO BE? DIRECTION IS THE CAPITAL FLOWING?
Fifth Floor, Belasco/Broadhurst Room Sixth Floor, Uris/Shubert Room
Who is buying? Who is building? Who is Where is Wall Street’s focus in the hospitality
staying? And how is it all changing? sector: real estate or technology, baby brands 1:00 p.m. to 2:00 p.m.
or the more established ones, spin-offs or LUNCHEON
MODERATOR: M&A? What are the big deals and what role is Sixth Floor, Broadway Ballroom
the global finance industry playing in today’s
Christina Trauthwein hospitality industry?
Editor, Hotel Business and
InspireDesign MODERATOR:
WELCOME
Paul M. Whyte
Managing Director and Global Dennis Di Lorenzo
PANELISTS: Co-Head of Real Estate Harvey J. Stedman Dean, NYU
Investment Banking, Credit Suisse School of Professional Studies
• Roger Bloss, Executive Vice President Conference Host
President of Global Development, RLHC
PANELISTS:
• Lance Miceli, Executive Vice President and
Chief Marketing Officer, G6 Hospitality HOTEL NEWS NOW STEPHEN W.
• Reza Akhavi, Co-Head of Real Estate
• Chip Ohlsson, Executive Vice President and Investment Banking, Deutsche Bank BRENER SILVER PLATE AWARD
Chief Development Officer, Wyndham Hotel
• Naftali Holtz, Managing Director and RECIPIENT:
Group
Head of Lodging Investment Banking
• Hannes Spanring, Chief Executive Officer Goldman, Sachs & Co. Arne Sorenson
MEININGER Hotels
• Tyler Rindler, Managing Director President and Chief Executive
Morgan Stanley Officer, Marriott International
• Davin Thigpen, Managing Director
J.P. Morgan
CO-PRESENTERS:
Jeff Higley
Vice President and Editorial
Director, STR/Hotel News Now
Stephanie Ricca
Editor in Chief, Hotel News Now
Attendees of the 2017 International Hospitality Industry Investment Conference networking and enjoying
the luncheon.
Photo Credit: ©Olivo: Courtesy of NYU Photo Bureau
MONDAY, JUNE 4
2:05 p.m. to 2:35 p.m. 2:40 p.m. to 3:20 p.m. 3:25 p.m. to 3:50 p.m.
ONE-ON-ONE WITH PREET BHARARA… TECHNOLOGY, DATA, AND TRAVEL COFFEE BREAK IN THE EXPO CAFÉ
MODERATED BY JAN CRAWFORD DISRUPTORS Fifth Floor, Westside Ballroom
Sixth Floor, Broadway Ballroom Sixth Floor, Broadway Ballroom
Meet Conference patrons and sponsors, as
Technology continues to revolutionize the well as other industry leaders. Network as
INTERVIEW GUEST: travel industry at an increasingly rapid you reenergize with refreshments in the
Preet Bharara pace, while leveling the playing field for Patron and Sponsor Expo Café.
properties of all sizes. With big data comes
Former US Attorney,
a better understanding of traveler behavior.
Southern District NY
This in turn brings innovations to market
Distinguished Scholar in
that increase personalization and simplicity. 4:00 p.m. to 5:00 p.m.
Residence, NYU School of Law
Host, CAFE, Stay Tuned with Preet
Inspired by statistical insights these compa- CONCURRENT WORKSHOPS
nies share how they are developing new tech- The Conference’s concurrent workshops
nologies, localized across the globe, to drive focus on specialized topics of interest,
INTERVIEW MODERATOR:
traveler satisfaction and partner profitability. allowing attendees to customize their
experience, while gaining critical industry
Jan Crawford
MODERATOR: information from interactive panel
CBS News Chief Legal Affairs and discussions.
National Correspondent David Eisen
Editor in Chief, Questex WORKSHOP IX – Industry
Hospitality ADJACENT SPACES
Fourth Floor, Odets Room
Jeffrey Weinstein
TJ Person
Editor in Chief, HOTELS Magazine
Chief Executive Officer
OpenKey
MONDAY, JUNE 4
WORKSHOP X – Operations WORKSHOP XI – Operations WORKSHOP XII – Industry
WHO NEEDS AN ASSET MANAGER FRANCHISING: THE INDUSTRY’S UPSCALE AND THE UPPER HAND
AND WHY? GROWTH VEHICLE Sixth Floor, Royale/Plymouth Room
Sixth Floor, Uris/Shubert Room Fourth Floor, Wilder Room
With robust investment and development
Experts cover the evolution of asset manage- Owners, operators, and brand companies will activity in this segment, what is coming
ment and what its functional role is today. discuss their views on franchising, includ- down the pike?
Asset managers have progressed into the ing how they work with the other players
modern-day, full-service adviser (acquisitions, involved in a franchised deal and how they MODERATOR:
development, oversight, and dispositions), maximize returns for their stakeholders.
but why? What makes their skill set unique John Melicharek
and why do owners need them in the first MODERATOR: Partner, Baker & Hostetler
place when they have an operator?
Joel M. Eisemann
MODERATOR: Chief Development Officer,
Americas, InterContinental Hotels
Michelle Russo Group (IHG) PANELISTS:
Founder and Chief Executive • Janis Cannon, Senior Vice President,
Officer, Hotel Asset Value Upscale Brands, Choice Hotels International
Enhancement (hotelAVE) PANELISTS:
• Kate Henriksen, Senior Vice President
• Craig J. Aniszewski, Chief Operating RLJ Lodging Trust
PANELISTS: Officer, Summit Hotel Properties • Greg O’Stean, Chief Development Officer,
• Bill Fortier, Senior Vice President North America, Interstate Hotels & Resorts
• Greg Bingaman, Director, Asset Management,
Development, Americas, Hilton • Terry Sanders, Chief Development Officer,
Westmont Hospitality Group
• Naveen Kakarla, President and Chief Americas, Radisson Hotel Group
• James Carroll, President and Chief
Executive Officer, Hersha Hospitality
Executive Officer, Crestline Hotels & Resorts
Management
• Chad L. Crandell, Managing Director and
• William P. Stadler, Chief Investment Officer
Chief Executive Officer, CHMWarnick
Aimbridge Hospitality
• Dan Schneider, Chief Executive Officer
• Rajiv K. Trivedi, Executive Vice President
SIB Fixed Cost Reduction
and Chief Development Officer, La Quinta
• Jeremy Welter, Co-President and Inns & Suites
Chief Operating Officer, Ashford
Participants in the 2017 Path to Leadership general session panel discuss methods and best practices for building paths to leadership through diversity (l to r): Leslie D. Hale,
RLJ Lodging Trust; Rena Reiss, Hyatt Hotels Corporation; Sam Chandan, NYUSPS Schack Institute of Real Estate (co-moderator); William J. Ferguson, Ferguson Partners
(co-moderator); Lindsey Ueberroth, Preferred Hotels & Resorts; and Simone Wu, Choice Hotels International.
Photo Credit: ©NYUSPS/Mark McQueen
Monday, June 4 | 10
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
MONDAY, JUNE 4
WORKSHOP XIII – Industry WORKSHOP XIV – Industry WORKSHOP XV – Industry
PUBLIC/PRIVATE PARTNERSHIPS: SHARING PLATFORMS AND THE HEALTHY HOSPITALITY: EMBRACING
COMPLEXITY THAT CAN WORK LODGING INDUSTRY: WHY CAN’T THE HEALTH-CONSCIOUS TRAVELER
Fifth Floor, Westside Salon 1 WE BE FRIENDS? Fifth Floor, Belasco/Broadhurst Room
Fifth Floor, Westside Salon 2
Public/private partnership models are con- Touted as the next trillion dollar industry,
tinuing to proliferate as cash-strapped munic- A pertinent discussion focusing on the latest health and wellness touches everything
ipalities, redevelopment zones, and even trends in the alternative lodging platforms from fitness and healthy eating to spas,
universities vie for pieces of the tourism/ and the potential competition they may mindfulness, beauty, and anti-aging, not to
visitation pie amid tight finances. Navigating present to traditional lodging as we know it. mention workplace wellness. Not only does
public/private processes to maximize hotel Panelists will explore different perspectives our industry need to understand health
project potential is tricky, and a specialty all and strategies that hotel companies are and wellness trends from the standpoint of
its own, as these experts will share. choosing relative to the latest platforms and the revenue generation (i.e., how to attract
technologies. Hear from experts on both the health-conscious traveler), but it also
MODERATOR: sides of the fence as they explore real-world needs to understand how this mega-trend
examples and how these players will affect you. influences employees and employment costs.
Len Wolman Comprised of a cross-section of subject
Chairman and Chief Executive MODERATOR: matter experts from various related fields,
Officer, Waterford Group this panel will discuss the convergence
Mark A. Lunt and evolution of health and wellness, and
Principal, EY hospitality.
PANELISTS:
MODERATOR:
• Gary E. Axelrod, Partner and Co-Chair,
Hospitality, Gaming, and Leisure Industry PANELISTS: Guy Langford
Group, LATHAM & WATKINS Vice Chairman, US Transportation,
• James Francque, Head of Transactions Hospitality, and Services Leader
• Constantine S. Dimas, Senior Vice President
Hyatt Hotels Corporation Deloitte
and Chief Business Officer, Loews Hotels
• Chris Gebert, Vice President, Development • Gail Mandel, President and Chief Executive PANELISTS:
Hyatt Hotels Corporation Officer, Wyndham Destination Network
• Marc W. Ellin, Global Head, Miraval Group
• Tom Papelian, Senior Vice President, Hotel • Scott Shatford, Chief Executive Officer and exhale enterprises, Hyatt Hotels
Development, Marriott International AirDNA Corporation
• Jeff Sachs, Managing Director • Mike Sutter, Senior Director and General • Whitney A. Gray, PhD, Senior Vice
JLL Hotels & Hospitality Manager of Commerce, HomeAway President, Delos
• Manoj Paul, President, Paul Global Benefits
• Brian Povinelli, Senior Vice President,
Global Brand Leader, Marriott International
• Ernest A. Stovall, Vice President,
Sales, MGM Resorts
A 2017 panel of experts focuses on The Blurring of the Boutique/Lifestyle Segment (l to r): Stefanie C. O’Connor,
Hotel Business (moderator); Mike DeFrino, Kimpton Hotels & Restaurants; Amy A. Hulbert, Best Western Hotels &
Resorts; Joseph D. Long, KHP Capital Partners; Jamie Sabatier, Two Roads Hospitality; and Jay Stein, Dream Hotel Group.
Photo Credit: ©NYUSPS/Mark McQueen
Monday, June 4 | 11
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
TUESDAY, JUNE 5
10:00 a.m. to 10:35 a.m. 10:40 a.m. to 11:15 a.m. 11:45 a.m. to 12:45 p.m.
TREADING WATER, LEAPING INTO ANATOMY OF A TRANSACTION CONCURRENT WORKSHOPS
THE DEEP END, OR STAYING OUT Sixth Floor, Broadway Ballroom The Conference’s concurrent workshops
OF THE SUN ALTOGETHER? focus on specialized topics of interest,
Sixth Floor, Broadway Ballroom One of the country’s leading real estate allowing attendees to customize their
deal-makers will provide insights into several experience, while gaining critical industry
Many pundits are talking about the hotel of the most compelling lodging transactions information from interactive panel
world hovering at the top of the cycle. recently consummated. The discussion will discussions.
This panel provides clarity from respected include underwriting issues, structuring
hospitality, finance, and real estate executives challenges and implementation of WORKSHOP XVII – NYUSPS Alumni Panel
on where they sit after the volatility of this repositioning strategies, as well as value THE HEART OF THE DEAL:
last year. enhancement initiatives.
ACQUISITION UNDERWRITING IN AN
MODERATOR:
EVER-EVOLVING GLOBAL MARKET
MODERATOR: Sixth Floor, Music Box/Majestic Room
Meghan Cocci Arthur Adler
You’ve heard from the industry leaders about
Co-Chair, Global Hotels and Chairman, Americas, Hotels and the broad direction of the sector. Now it’s
Leisure, Dentons Hospitality Group, JLL time to get a more granular view of the hotel
investment business. The moderator and
panelists participating in this workshop are
PANELISTS: PANELIST: all graduates of the Jonathan M. Tisch Center
for Hospitality and Tourism. They are on the
Daniel P. Hansen Geoff Ballotti front lines of today’s most noteworthy acqui-
Chairman, President, and Chief President and Chief Executive sitions, financings, management and franchise
Executive Officer, Summit Hotel Officer, Wyndham Hotel Group choices, and development decisions—executing
Properties on the vision of strategies of the biggest
names in the business. Hear their views
Tyler Morse Tyler Henritze on the most pressing issues that underlie
Senior Managing Director investment success.
Chief Executive Officer and
Managing Partner, MCR and Head of Real Estate
US Acquisitions, Blackstone MODERATOR:
Evan Weiss
Mit Shah
Michael Medzigian Chief Operating Officer, Principal
Senior Managing Principal and
Managing Partner LW Hospitality Advisors
Chief Executive Officer
Watermark Capital Partners (BS Hotel and Tourism
Noble Investment Group
Management, ’03)
Suril Shah
PANELISTS:
Managing Director, Starwood
Capital Group • Surya S. Israni, Associate, Acquisitions
11:20 a.m. to 11:40 a.m. and Development, Playa Hotels & Resorts
COFFEE BREAK IN THE EXPO CAFÉ (MS Hospitality Industry Studies, ’15)
Fifth Floor, Westside Ballroom
• Ke Jin, Senior Analyst, EY (MS Hospitality
Meet Conference patrons and sponsors, as Industry Studies, ’14)
well as other industry leaders. Network as • Kovy Katzovitz, Acquisitions Associate,
you reenergize with refreshments in the Highgate (BS Hotel and Tourism
Patron and Sponsor Expo Café. Management, ’15)
• Alyssa Kickenweitz, Operations and
Acquisitions Analyst, Paramount Hotel
Group (MS Hospitality Industry Studies, ’15)
• Nicole Wolf, Senior Associate, Acquisitions
and Development, MCR (BS Hotel and
Tourism Management, ’16)
TUESDAY, JUNE 5
WORKSHOP XVIII – Operations WORKSHOP XIX – Design/Development WORKSHOP XX – Industry
CUSTOMER EXPERIENCE DESIGN, OPERATIONS, AND THE MIDSCALE SEGMENT:
MANAGEMENT IN THE DIGITAL BRAND: WHO DRIVES THE “BUS”? RIGHT, RIGHT NOW
AGE: CUTTING ACROSS SILOS IN CREATIVE SOLUTIONS TO GUEST Fifth Floor, Westside Salon 1
MARKETING, LOYALTY, DIGITAL, EXPERIENCE CHALLENGES
SALES, IT, AND DATA Sixth Floor, Royale/Plymouth Room There’s a lot of space in between basic
Fourth Floor, Odets Room economy and amenity-rich luxury. Some of
There are complex relationships and inherent the segment’s most active players discuss
tensions among the intellectual property that current trends in the midscale segment and
Creating great customer experiences requires is the brand, the physical experience of the
the orchestration of different functions, deliv- what it means to attract the modern guest
hotel, operational realities, and the paying in this segment. With major hotel companies
ering on a multiplicity of devices, interfaces, customer. Does the design reflect the brand
and dashboards. The hospitality industry is developing new brands, will pre-existing
or does the brand drive the design? How can brands or older “boxes” require reinvention?
grappling with the cross-functional conver- operational constraints be managed to inform
gence necessary to deliver outstanding cus- What is driving RevPAR trends and what are
design and positively affect guest experi- the prospects for growth? Should investors
tomer experiences. Marketing, loyalty, digital, ence? And how do you ultimately convert
sales, IT, and data are working together to buy, build, hold, or sell in this segment, and
design and operations into revenue and NOI? what makes for a compelling investment
figure out how to partner. Who leads? Who This panel will discuss case studies from
gets consulted? Who owns the data? Where story here?
different points of view and explore lessons
does the journey begin? We can learn outside learned from perplexing design issues.
the hospitality sector about which companies MODERATOR:
have navigated this effectively, and how as MODERATOR:
well as those that have fared poorly—and Karen Rubin
hear from those within our industry on how Principal, Karen Rubin Hotels
Stacy Shoemaker Rauen
they are dealing with this shift in the market.
Editor in Chief, Hospitality
MODERATOR: Design Magazine
PANELISTS:
Jennie Blumenthal
PANELISTS: • Colin Carroll, Vice President, Investments
Principal, PwC
• Warren G. Feldman, Chief Executive Officer Ashford
JN+A • Aly El-Bassuni, Senior Vice President,
• Michael Heaton, President, Waterford Franchise Operations, Americas,
PANELISTS: Hotel Group Radisson Hotel Group
• Sherri Gilligan, Chief Marketing Officer • Helen W. Jorgensen, Vice President, Design • Jennifer Gribble, Vice President, avid
Two Roads Hospitality and Procurement, Host Hotels & Resorts hotels and Holiday Inn Express, Americas
• Rick Harvey Lam, Senior Vice President, InterContinental Hotels Group (IHG)
• JJ Steeley, Vice President, Client
Global Marketing, AccorHotels Luxe Brands Experience, Carbon Lighthouse • Alexandra Jaritz, Global Head Tru by Hilton
• Adam Malamut, Chief Customer Experience Hilton
Officer, Marriott International • Michael D. Morton, Vice President of Owner
• Corey McCarthy, Chief Marketing Officer Relations, Best Western Hotels & Resorts
Beekeeper
• Robert McDowell, Chief Commercial Officer
Choice Hotels International
TUESDAY, JUNE 5
WORKSHOP XXI – Finance/Operations WORKSHOP XXII – Finance WORKSHOP XXIII – Industry
LATEST FROM THE FRONT LINE: DEBT FINANCING TODAY: TERMS, PLAYING IN THE RESORT SPACE:
HOT-BUTTON ISSUES ON FRANCHISE SOURCES, AND WHAT LENDERS WANT SPECIAL CONSIDERATIONS
AND MANAGEMENT AGREEMENTS Fifth Floor, Westside Salon 2 Fifth Floor, Belasco/Broadhurst Room
Sixth Floor, Uris/Shubert Room
Active lenders discuss the kinds of projects Resorts tend to be complex assets whose
Some of the most complex business rela- they are looking at, how they approach markets are more discretionary, whose
tionships in commercial real estate live inside pricing and terms, and what changes we can physical plants are more expansive, whose
the hotel industry. Considering the increas- expect to see in the months and year ahead. operations are more challenging, and whose
ingly complex regulatory environment for capital structures can be more challenging
franchises, and the increasingly competitive MODERATOR: than those of other hotel asset types. Experts
landscape for hotel managers, what are discuss this special niche—who is building
today’s big issues when everyone sits at the Phillip Gordon and who is buying, who is coming to stay and
table to negotiate the contracts? Where can Partner, Perkins Coie how do they choose and book? What does it
managers and franchisors flex, and how can take to make a great resort today?
owners better understand and leverage their
negotiating power? MODERATOR:
PANELISTS:
MODERATOR: Stefani C. O’Connor
• Kevin Davis, Managing Director, JLL Journalist
Todd E. Soloway
• Edward Hoganson, Chief Financial
Partner, Pryor Cashman Officer, Hospitality Investors Trust
• Malcolm K. Montgomery, Global Head PANELISTS:
of the Real Estate Practice, Head of the
PANELISTS: Hospitality, Leisure, and Gaming Industry • John L. Cohlan, Chief Executive Officer
Group and Head of the REIT Affinity Group Margaritaville Holdings
• Barry A.N. Bloom, President and Chief Shearman & Sterling
• Mark Durliat, Chief Executive Officer and
Operating Officer, Xenia Hotels & Resorts • Rick Rogovin, Vice President, Hospitality Co-Founder, Grace Bay Resorts
• William A. Brewer, III, Managing Partner Finance Group, Wells Fargo Bank
• Greg P. Kennealey, Portfolio Manager
Brewer Attorneys and Counselors
KSL Capital Partners
• John S. Hamilton, Senior Vice President,
• Andrew Wharton, Managing Director
Business Development, Pyramid Hotel
REH Capital Partners
Group
• Michael J. Sullivan, Shareholder/Co-Chair,
Hospitality Group, Greenberg Traurig
NYUSPS Tisch Center Adjunct Professor Simon Turner (far left), moderated the 2017 Emerging Hospitality,
Technology, and Innovation – A View from NYUSPS Tisch Center Alumni workshop that included panelists (l to r)
Rachel Le ’16, PepsiCo; Jaldeep Advani ’14, Kognitiv Corporation; Marissa Hou ’12, Marriott International; Ivan
Colmenares ’14, LW Hospitality Advisors; and Akshay Ramanathan ’14, Sukoon Travel Group.
Photo Credit: ©Olivo: Courtesy of NYU Photo Bureau
Tuesday, June 5 | 15
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
TUESDAY, JUNE 5
WORKSHOP XXIV – Finance 1:00 p.m. to 3:30 p.m. 2:30 p.m. to 2:35 p.m.
A NEW WORLD: THE IMPLICATIONS GENERAL SESSIONS INDUSTRY ALERT - FINANCIAL
AND BENEFITS OF TAX REFORM ON ACCOUNTING STANDARD BOARD
THE HOSPITALITY INDUSTRY REVISES ACCOUNTING REQUIREMENTS
Fifth Floor, Imperial/Julliard Room 1:00 p.m. to 1:55 p.m. FOR LEASES WITH COMPLIANCE
LUNCHEON Sixth Floor, Broadway Ballroom
We are only beginning to appreciate the Sixth Floor, Broadway Ballroom
The Financial Accounting Standards Board
impact on the lodging industry of the Tax
(FASB) revised the accounting requirements
Cuts and Jobs Act—on both the investment for leases with compliance starting at the end
and operational sides of our industry. Will CONFERENCE PATRON AND SPONSOR
of 2018. Operating leases will be required to
increases in after-tax income widen the pool NYU SCHOOL OF PROFESSIONAL be reported on the balance sheet, increasing
of potential hotel investors or will lower tax STUDIES JONATHAN M. TISCH CENTER both assets and liabilities. The American
rates make hotel investment less appealing FOR HOSPITALITY AND TOURISM Hotel & Lodging Association’s (AHLA)
to some investors? Will the lower cost of SCHOLARSHIP AWARDS Financial Management Committee is creating
repatriating foreign earnings whet domestic awareness as this is a material change affect-
Each year, generous contributions for ing the hotel industry.
hotel companies’ appetites for more overseas conference sponsorship support graduate
investment? Will lower tax rates induce addi- and undergraduate Tisch Center scholars and Michelle Russo
tional employment and job creation in the programs. Meet some of our best and brightest. Founder and Chief Executive
lodging industry? In this session, the experts
PRESENTER: Officer, Hotel Asset Value
explore the many-faceted ways that the new Enhancement (hotelAVE)
tax laws are likely to impact the lodging
Nicolas Graf
industry.
Associate Dean, NYU School of 2:40 p.m. to 3:15 p.m.
Professional Studies, Jonathan M. THE IREFAC C. EVERETT
MODERATOR: Tisch Center for Hospitality and JOHNSON AWARD
Tourism; Conference Co-Host Sixth Floor, Broadway Ballroom
Chip Rogers
President and Chief Executive 2:00 p.m. to 2:25 p.m. The Industry Real Estate Finance Advisory
Council (IREFAC), annually presents an award
Officer, AAHOA BEYOND THE BOARDROOM
to an individual in the hospitality community
Sixth Floor, Broadway Ballroom
who has shown remarkable business acumen
PANELISTS: Each year, Jonathan Tisch interviews a prom- in leading his/her organization to new levels of
inent individual, focusing on current events financial success. This year’s recipient, Michael
• Thomas Dolan, Managing Director, HVS and their effect on the industry and on the S. Shannon, not only is a pioneer in tourism’s
general business environment. The Honorable global private equity arena but also is a bold,
• Jon Finkelstein, Principal, Washington farsighted, and prescient futurist who has the
National Tax, KPMG Ricardo Roselló, Governor of Puerto Rico, will
discuss recovery efforts on his island nation, unusual ability to blend current and forecasted
• Alex Hendrie, Director of Tax Policy which was severely impacted by Hurricane tourism consumption habits with macroeco-
Americans for Tax Reform Irma. This catastrophic event left Puerto Rico nomic trends and financing opportunities.
• Jonathan Williams, Chief Economist and and its citizens without power and critical
services for many months, greatly affecting RECIPIENT:
Vice President, Center for State Fiscal
Reform, American Legislative Exchange the island’s tourism and hospitality sector. This
one-on-one discussion will provide a revealing Michael S. Shannon
Council (ALEC)
insider’s view into the challenges faced during Chairman, KSL Capital Partners
the crisis, as well as those still ahead.
INTERVIEW GUEST:
The Honorable Ricardo Roselló CO-PRESENTERS:
Governor, Puerto Rico Laurence S. Geller
Chairman, Geller Capital Partners
INTERVIEW MODERATOR:
Jonathan M. Tisch
Neil H. Shah
Chairman and CEO of Loews
Hotels & Co. and Co-Chairman of President and Chief Operating
the Board of Loews Corporation Officer, Hersha Hospitality Trust
Conference Chair
Tuesday, June 5 | 16
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
TUESDAY, JUNE 5
FINANCIALLY SPEAKING: 3:30 p.m. to 4:30 p.m. WORKSHOP XXVI – Industry
IREFAC INSIDERS CONCURRENT WORKSHOPS BRAND DIFFERENTIATION: ANOTHER
Sixth Floor, Broadway Ballroom The Conference’s concurrent workshops YEAR, ANOTHER BRAND
focus on specialized topics of interest, Fifth Floor, Belasco/Broadhurst Room
The latest (and greatest) from IREFAC, the allowing attendees to customize their
highly respected organization operating under experience, while gaining critical industry New brands are being introduced with
the American Hotel & Lodging Association information from interactive panel increasing regularity and renovation expenses
umbrella. It meets twice a year to discuss discussions. are rising, all while RevPAR growth is slowing.
current deals, industry occurrences, and As a result, owners are feeling pressure
trends. In addition, it provides the funding WORKSHOP XXV – Finance from all sides. Can markets continue to be
that enables deals to go forward. This session REAL ESTATE RISKS, REWARDS, dissected for the purpose of developing
affords attendees an inside look at an IREFAC AND REALITY narrowly focused “niche” brands, which are
meeting. Fifth Floor, Westside Salon 1 beneficial to brands but rarely hotel owners?
A discussion of what approach may be taken
CO-MODERATORS:
Find the right solution for each owner, to ensure that brand affiliation and renovation
Laurence S. Geller investor, and property in today’s market. increase competitiveness, maximize market
Chairman, Geller Capital Partners share, and strengthen value at exit.
MODERATOR:
MODERATOR:
PANELISTS: PANELISTS:
PANELISTS:
Jon E. Bortz • Lawrence Cohen, Partner-in-Charge,
Business Management and Family Office, • Heather Balsley, Senior Vice President,
Chairman and Chief Executive
Hospitality Group Leader, Marks Paneth Global Marketing, Mainstream Brands
Officer, Pebblebrook Hotel Trust
InterContinental Hotel Group (IHG)
• Thomas P. McConnell, Executive Managing
Director, Head of Global Hospitality • Dorothy Dowling, Chief Marketing Officer
Jacques E. Brand
Cushman & Wakefield Best Western Hotels & Resorts
Partner, Strategic Advisory
Group, PJT Partners • Mark K. Owens, Executive Vice President • Heather L. Geisler, Vice President,
and Head of Hospitality Capital Markets Global Brands, Hyatt Hotels Corporation
CBRE • Bill Linehan, Executive Vice President
Mark W. Elliott
• Daniel C. Peek, Senior Managing Director and Chief Marketing Officer, RLHC
President, Hodges Ward Elliott
HFF
Kevin J. Jacobs
Chief Financial Officer, Hilton
Majid Mangalji
President, Westmont
Hospitality Group
Michael S. Shannon
Chairman, KSL Capital Partners
J. Allen Smith 2017 The Leaders’ Forum general session panelists (l to r): Eric Danziger, Trump Hotels; David Kong, Best Western
Hotels & Resorts; Adam Weissenberg, Deloitte (moderator); Jim Murren, MGM Resorts; James Riley, Mandarin
President and Chief Executive
Oriental Hotel Group; and J. Allen Smith, Four Seasons Hotels and Resorts.
Officer, Four Seasons Hotels
Photo Credit: ©NYUSPS/Mark McQueen
and Resorts
Tuesday, June 5 | 17
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
TUESDAY, JUNE 5
WORKSHOP XXVII – Operations WORKSHOP XXVIII – Finance WORKSHOP XXIX – Design/Development
TECHNOLOGY MEETS CUSTOMER INTERNATIONAL CAPITAL FLOWS: MODULAR CONSTRUCTION AND ITS
EXPECTATIONS AND THE CUSTOMER THE NEW NORMAL IMPACT ON INVESTMENT IN NEW
EXPERIENCE: REAL IMPACT IN Fifth Floor, Westside Salon 2 DEVELOPMENT
REAL TIME Sixth Floor, Uris/Shubert Room
Fourth Floor, Odets Room International Capital continues to be an
important component of overall transaction Technology is influencing how buildings
How are customer expectations and experi- volume. However, what do the recent events are being constructed, with more and more
ences being changed by today’s technol- in China and the Middle East mean for off- building components being fabricated in
ogy? Experts discuss what you, your hotel, shore investor sentiment going forward? Who controlled plant conditions and transported
and your brand need to know about new is active and what are they looking for in to the site. How is modular construction
technologies that can track and manage the terms of markets, asset classes, and returns? impacting hotel development? The experts
customer experience in real time, about the This panel will focus on active international on this panel will touch on issues of cost
increasing and changing availability of online investors and what the changing landscape efficiency, building quality, design constraints
content that is not your own, and the other means for US property owners seeking to sell and opportunities, time-to-market, and the
inflection points that can change your busi- in the short- to mid-term. meaning of these factors for the investment
ness model. CO-MODERATORS: proposition in new builds.
Jonathan M. Tisch, conference chair, left, chats with Interview Guest, Nicole Wallace, author and political analyst,
during the 2017 Beyond the Boardroom general session.
Photo Credit: ©Olivo: Courtesy of NYU Photo Bureau
Tuesday, June 5 | 18
40TH ANNUAL NYU
INTERNATIONAL HOSPITALITY INDUSTRY INVESTMENT CONFERENCE
CONFERENCE AGENDA
TUESDAY, JUNE 5
WORKSHOP XXX – Industry WORKSHOP XXXI – Industry SPECIAL THANKS
DESTINATION MANAGEMENT AND BIG DATA, BIGGER OPPORTUNITY
HOTEL INVESTMENT —IMPROVING ASSETS VALUE WITH Dorothy A. Jennings
Sixth Floor, Music Box/Majestic Room DATA-DRIVEN OPERATIONAL Executive Vice President, HVS
PRACTICES Conference Coordinator
Global destinations want visitors’ travel Sixth Floor, Royale/Plymouth Room NYU International Hospitality
dollars more than ever. Hotel owners, devel- Industry Investment Conference
opers, and investors want to develop and From financial performance to facility oper-
own hotels in popular global destinations. ations, asset managers are either awash in
Hotel managers and brands want to be there data or in dire need of good data to make
too. With everyone’s fundamental interests decisions. Hear from institutional investors,
so clearly aligned, how can the lodging asset managers, and operational service
industry work with global tourism agencies providers about best practices in using data
and boards to the benefit of all? Experts from to develop a better performing asset while
a cross-section of international destinations avoiding the pitfalls of poor information.
discuss the role of the lodging industry in
their plans, and what makes for a good return MODERATOR:
on investment for all parties.
Simon M. Turner
MODERATOR:
Adjunct Professor, NYU School
of Professional Studies
Terry Dale
Jonathan M. Tisch Center for
President and Chief Executive Hospitality and Tourism At the 2017 Conference, Dorothy Jennings poses
Officer, United States Tour with (l to r) Conference Host, Dennis Di Lorenzo;
Conference Chair, Jonathan M. Tisch; and
Operators Association (USTOA) PANELISTS: Conference Vice Chair, Jeffrey Stewart.
Participants in the 2017 Financially Speaking IREFAC Insiders general session panel discuss the latest deals,
industry occurrences, and trends. (l to r): Michael D. Bluhm, Morgan Stanley; Jon E. Bortz, Pebblebrook Hotel
Trust; Mark W. Elliott, Hodges Ward Elliott; Mike Goodson, Abu Dhabi Investment Authority; Stephen D. Plavin,
Blackstone Mortgage Trust; and Neil H. Shah, Hersha Hospitality Trust (co-moderator).
Photo Credit: ©NYUSPS/Mark McQueen
Tuesday, June 5 | 19
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