Quick Start Installation Guide

For detailed information please refer to the full iConnect

Installer Manual provided on our website: www.riscogroup.com
Table of Contents

1. Introduction ............................................................................................................ 3

2. System Installation ................................................................................................ 3

3. System Layout........................................................................................................ 4
3.1. System Architecture............................................................................... 4
3.2. Hardware Layout ..................................................................................... 6
3.2.1. Power and Connection Board ..................................................................... 6

4. System Programming ............................................................................................ 8

4.1. Keys Menu Navigation ........................................................................... 8
4.2. Enter Installer Programming Mode .................................................... 8
4.3. Selecting Language and Defaults ...................................................... 8
4.4. Wireless Allocation ................................................................................. 8
4.4.1. Main Unit Calibration .................................................................................. 8
4.4.2. Registering 2-way Wireless Devices .......................................................... 9
4.4.2.1. Detectors .................................................................................................... 9
4.4.2.2. Keyfobs..................................................................................................... 12
4.4.2.3. Wireless LCD keypads ............................................................................. 13
4.4.2.4. Wireless Siren .......................................................................................... 13
4.4.3. Delete Wireless Device............................................................................. 14
4.5. Program Communication to Monitoring Station .......................... 14
4.6. Set Up Follow Me Destination ........................................................... 15
4.7. Set Time & Date ..................................................................................... 16
4.8. Set/Edit Users ......................................................................................... 16
4.9. GPRS Settings......................................................................................... 18
4.10. Connect to RISCO Cloud (GPRS / LAN Configurations)......... 18
4.11. PIR Camera ......................................................................................... 20

5. Testing the System .............................................................................................. 22

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1. Introduction
Thank you for choosing iConnect wireless intruder control panel. This quick start
guide manual describes the main steps for installing and programming the iConnect
Control System using the keypad on the main unit.

2. System Installation
1. Open the main unit housing.
2. Place the rear main unit against the wall and mark the upper and lower
mounting holes.
Note
If required, mark the rear tampers' location. It is located behind the main board.

3. Install wall anchors in the appropriate positions

4. Thread the power cable through the wiring hole on the back cover and connect
the cable to the AC power input on the main board.
Caution
Do not apply AC power at this stage.

5. If required connect a network (IP) cable and/or insert a SIM card to the
GSM/GPRS module.
6. Connect the battery pack to the connector. If an alarm occurs, insert the master
user code number (default '1234') to silence the alarm.
7. Mount the control system to a wall.
8. Close the front cover and apply AC power.
Note
It is recommended to perform a system scan in order to verify the system configuration. A
system scan is performed from the main menu: '[9] Programming' > '[7] Initialize' > '[5]
Find Modules' > '√'. The generated list displays the recognized system elements. If an
element is not included in the list, check the wiring connections and run this scan again.

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3. System Layout
3.1. System Architecture
Figure 1 shows the components of the system and the systems' interaction with external
communication networks.

Figure 1: System Architecture

See Figure 2

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Figure 2: Main board

Contrast LCD
Speaker
Bell
Jumper (JP1) for siren volume control
Flat Cable

Note:

Refer to the iConnect Full Installation Manual for information about jumper settings.

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3.2. Hardware Layout
The aim of this section is to present the systems' various circuit boards (Figure 3). Apart
from the Main Board, each peripheral module is available as an additional designed
option to be installed inside the plastic housing.

Figure 3: System layout

Power and Connection board

Communication module (GPRS + GSM + LAN)
Backup battery pack

3.2.1. Power and Connection Board

The Power and Connection board is the system's main part and connects to various
peripheral modules using a number of interface connectors as seen in Figure 4.

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Figure 4: Power and Connection board

Interphone module connector

Flat-cable interface connector to communication module
Programmable relay output (100mA max. load) and jumpers for PGM control
(JP3, JP4)
Wired detector zone (Zone 33, 34)
System bus terminal block (hardwire LCD keypad, Wired Zone Module)
Flat-cable interface connector to Main board (LCD keypad, built-in speaker,
microphone and siren)
Front tamper switch
Interface connector to Home Automation module
AC power terminal block
Home Automation module terminal block
AC power protection fuse
Backup battery connector and jumper for backup battery discharge protection
(JP2)

Note:
Refer to the iConnect Full Installation Manual for information about jumper settings.

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4. System Programming
4.1. Keys Menu Navigation
This manual explains how to program the iConnect from the keypad located either on
the main unit or on the LCD wireless keypad. Table 1 describes the use of the keypad
keys during programming.
'√' Enter / Save (to move into the displayed menu or to save the updated
data)
'X' Used to cancel the current selection or to return to the previous menu
/ To scroll up or down through the displayed menu options
[0]-[9] 1. To enter numeric values where required.
2. For quick key programming. Press the key number to access a
programming option.
3. To edit descriptors.
Table 1: Keypad usage

4.2. Enter Installer Programming Mode

1. Go to the default display and press '√'.
2. Enter your installer code (default installer code is '1111').
3. Using the arrow keys, select '[9] Programming'.
4.3. Selecting Language and Defaults
The iConnect supports multiple languages. Upon power-up the control panel
automatically opens the language and default settings menu. Language and defaults
settings must be defined before any configuration parameters are set or any transmitters
registered.
Notes
Setting language and defaults automatically initializes the iConnect . All prior configuration
settings are reset to the default settings and all previously registered transmitters are deleted.
To manually set the language and defaults:
1. Go to the main menu select [9]>[7]>[1] (Programming > Initialize > Init All)
2. Select a language (Voice + LCD display) and press '√'.
3. Select the default settings and press '√'.
4. Press '√' to restart the control panel.
4.4. Wireless Allocation

4.4.1. Main Unit Calibration

The first step in wireless allocation is to calibrate the main unit receiver. During the
calibration process the receiver selects the best RF channel according to the background
ʺnoiseʺ in the installation environment. This noise may be generated by other devices
operating on the same frequency nearby.

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 1. Go to the main menu select [9]>[1]>[9] >[1] (Programming > Devices > RF
Network > Establishment)
2. The iConnect scans several RF channels and selects the channel with lower
ʺnoise levelʺ. Once 'Save?' display appears, press '√' to confirm the channel
selection.
Notes
1. Main unit calibration must be done prior to wireless device allocation.
2. If required, after the channel is selected, you can calibrate the receiver again only after
deleting the network (quick keys: [9]>[1]>[9] >[3])

4.4.2. Registering 2-way Wireless Devices

In order to recognize a 2-way device, the iConnect transmitter must be registered.
It is recommended to register all devices to the control panel before installing. Quick
registration provides automatic zone designation for the registered devices. To install the
wireless devices/accessories temporarily fit them in the desired locations, and then
perform a range test. Testing may show that you should relocate the panel or some of its
devices/accessories.
4.4.2.1. Detectors
The iConnect supports 34 security zones. Only one detector can be registered to each zone. Zones 1-32
are intended for wireless detectors while zones 33 and 34 are on-board hardwire zones. Notes
The minimum distance between the detectors and the panel should be 1.5m. Once a detector is
deleted from the panel it must be followed by the deletion of the panel in the detector. If this is not
done, it will lead to an ʺout of Syncʺ situation by design

Step 1: Register a detector

Full Registration
1. Go to the main menu select [9]>[1]>[1] (Programming > Devices > Zones)
2. Using the arrow keys, select a specific zone and press '√'. The system initiates
Registration mode.
3. Send a transmission from the detector using the following method:
 Open the detector's housing (tamper should be open)
 Apply battery power. The detector will send a transmission. If the transmission
is successfully received by the system it will play a confirmation sound. If no
confirmation sound is heard send another transmission by pressing and
releasing the tamper switch of the device.
4. After the detector is successfully registered the display shows: 'Save?'.
Press '√' to confirm and continue entering other parameters for the chosen
device (see section below). It is possible to press 'X' to go back and enroll
additional zones.

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Quick Registration
Note
Quick Register must be enabled at the control panel - [9]>[4]>[26] (Programming > System
Options > Quick Registr).
1. Open all the component covers, but do not install batteries or remove the
battery protector strips yet.
Note
To open a PIR cover, remove and retain the fastening screw located at the bottom side of
the PIR.
2. At the control panel, press and hold '√' for about 3 seconds until QUICK
REGISTR displays.
3. One-at-a-time, for each component, do the following:
a. Press and hold down the component’s tamper switch continually, while at the
same time install the battery with the correct polarity (or remove the plastic
protector strip if the battery is already in place).
b. Release the tamper switch; the following display: ZONE, the automatically-
assigned zone number, and SAVE?
4. Press '√' to save the registration; the control panel beeps and the automatically-
assigned zone number displays.

IMPORTANT: Write down the component / zone information for future reference.

5. For additional component registrations, repeat this procedure from step 3.

When finished, first put all the covers back on (for PIRs also use the fastening
screw), and then press 'X' to exit.
Step 2: Set detector's parameters
1. Go to the main menu select [9]>[1]>[1] (Programming > Devices > Zones)
2. Using the arrow keys select a specific zone and press '√'.
3. Set the main parameters for each zone, according to Table 2.

Quick Key Option Name Description and Notes

9>1>1>zone #>2 Zone Type Type of alarm this zone generates

9>1>1> zone #>3 Arm Set Arming methods in which the zone is included.
1 (F): The zone is included in Full arming

2 (P): The zone is included in Part arming

3 (PE): The zone is included in Perimeter arming

9>1>1>zone #>4 Descriptor Descriptors help identify the device when the
system is being operated and programmed.

9>1>1>zone #>5 Bell (Siren) Activate the siren when the zone is triggered

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 Quick Key Option Name Description and Notes

9>1>1>zone #>6 Chime Activate the internal siren when the zone is
triggered. Note: To enable the chime option
enable Global Chime option [quick keys: 7>12]

9>1>1>zone #>7 Force Arm Arm the system even if a zone is not ready. For
the force arm feature to function, you must also
enable force arming in system options.
Table 2: Parameter settings
Note
PIR/Camera detectors have dedicated parameters that can be defined using the quick key
9>1>1>zone #>11
4. If required scroll thorough the other menu parameters and modify settings as
warranted.

Step 3: Detectors Test

1. Go to the main display and press '√'.
2. Enter the installer code (default code '1111').
3. Select [7]>[04]>[2] (Service > Transmitters > TX Test) to initiate the TX
communication test. This test enables to identify transmitters and test their
signal strength.
4. Activate the transmitter you wish to test; the transmitter’s details appear on
the iConnect LCD. As a result, a sequence of tones is heard indicating the
transmitter’s signal strength.
Signal Strength Tones Note

1 - Low 1 Tone If the signal strength is less than 2,

move the transmitter to a better
2 - Average 2 Tones location.
3 - Good 3 Tones

4 – Excellent 4 Tones
Table 3: Signal strength

In addition, the display shows the detectors status using abbreviations as seen in
Table 4.
Item Description Item Description
'OK' The transmitter is 'OS' The transmitter is not
functioning correctly synchronized
'TA' Tamper condition 'NA' The transmitter is inactive
'BT' Battery low
Table 4: Detectors' status

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4.4.2.2. Keyfobs
The iConnect Control System supports up to 19 keyfobs.

Step 1: Register a keyfob

1. Go to the main menu and select [9]>[1]>[2] (Programming > Devices > Keyfobs)
2. Select a specific keyfob using the arrow keys and press '√'. The system initiates
Registration mode.
3. Press a button on the keyfob, making sure that the keyfob’s green LED lights
up when the button is pressed.
Note

A red LED indicates a communication problem between the keyfob and the main unit.
4. If 'Save?' appears on the Control System’s LCD screen, press '√'.

Step 2: Set the keyfob's parameters

1. Go to the main menu and select [9]>[1]>[2] (Programming > Devices >
Keyfobs)
2. Select a specific keyfob using the arrow keys and press '√'.
3. Set the parameters for each keyfob according to Table 5.
Quick Key Option Name Description and Notes

9>1>2>zone #>2 Type Can be either controlled or non-controlled;

A controlled keyfob causes the system to send

armed/disarmed event messages to the central station.

A non-controlled keyfob never sends arm messages.

Only in case of an alarm occurrence, does the system
send a disarm message

9>1>2>zone #>3 Descriptor Descriptors help identify the device when the system
is operated and programmed. Use the key to insert
a space

9>1>2>zone #>4 B1
Refers to button. Assign the requested PGM
output for the button to control (30 / 31 for PGM
output). It is possible to insert 00 to program the
button’s default function (Part arming).

9>1>2>zone #>5 B2
Refers to button. Assign the desired PGM
output for the button to control (30 / 31 for PGM
output). It is possible to enter 00 to program the
button’s default function (Perimeter arming).
Table 5: Keyfob parameters

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Step 3: Testing the keyfobs
1. Go to the main display and press '√'.
2. Enter the Installer code (default code '1111').
3. Select [7]>[04]>[2] (Service > Transmitters > TX Test) to initiate TX
communication Test. Review the explanation in the zones section.

4.4.2.3. Wireless LCD keypads

Step 1: Register a wireless keypad

The iConnect supports up to four wireless LCD keypads.
1. Go to the main menu and select [9]>[1]>[3] (Programming > Devices > Keypads)
2. Select the keypad to be registered and press '√'. The system initiates
Registration mode.
3. Insert batteries into the keypad.
4. Press the back tamper switch. As soon as 'Save?' appears on the Control
System’s LCD screen, press '√'.
5. Set the keypad descriptor.

Step 2: Test a keypad

1. Go to the main display and press '√'.
2. Insert the Installer code (default code '1111').
3. Select [7]>[04]>[2] (Service > Transmitters > TX Test) to initiate the TX
communication test. Review the explanation in the zones section.

4.4.2.4. Wireless Siren

Step 1: Register a wireless siren

The iConnect supports an external 2-way wireless siren.
1. Go to the main menu and select [9]>[1]>[5]>[1] (Programming > Devices > WL
Siren). Select a siren from the list (1-4) and press '√'. The system initiates
Registration mode.
2. Press the siren tamper switch. When 'Save?' appears on the Control System’s
LCD display, press '√'.
3. Continue and define the siren parameters:
 WL siren delay: time interval the wireless siren is not heard. This occurs as
soon as an alarm is triggered
 Siren cut of time: Duration of the siren after an alarm has occurred

Step 2: Test the siren

1. Go to the main display and press '√'.
2. Insert the Installer code (default code '1111').

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 3. Select [7]>[03]>[2] (Service > Test > WL Siren Test) to initiate the TX
communication test. Review the explanation in the Detectors section.

4.4.3. Delete Wireless Device

Deleting a wireless device in the iConnect requires two steps as described in Table 6,
or, in case that Quick Delete is enabled ([9]>[4]>[27]) you can perform Quick Delete –long
press on 'X'.
Device to delete Step 1 Step 2
Zone Installer menu, 1.Open the detector
quick key: 2.Take out the battery
9>1>1>Select zone>
3.Close and hold the tamper switch
12>'√'.
4.Insert battery while the tamper is being pressed
5.Within 5 seconds open the tamper and close it
once again
Keyfob Installer menu,
quick key: 1.Press + for two seconds until the red
9>1>2>Select led stops flashing
keyfob>6>'√'.
2.Press + : for two seconds until the red
led stops flashing
Wireless keypad Installer menu, 1. Take out the keypad battery
quick key: 2. While the back tamper switch is being pressed
9>1>3>Select insert the batteries
keypad>3>'√'.
3. Within five seconds open the tamper and close it
once again
Wireless Siren Installer menu, 1. Take out the siren battery
quick key: 2. While the back tamper switch is being pressed
9>1>5>3>'√'. insert the batteries
3. Within five seconds open the tamper and close
it once again
Table 6: Wireless device deletions

4.5. Program Communication to Monitoring Station

This section describes the main parameters to establish communication between the
iConnect and the CMS (Control monitoring station).
1. Go to the installer programming menu.
2. Select [5]>[1] (Communication > Accounts).
3. Select the account (1-6) to be used for CMS report and press '√'.
4. Define the parameters described in Table 7.

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 Quick key Option Name Description and Notes
9>5>1>1 Telephone No. Insert phone number. Use the key to enter
ʺTʺ,ʺ,ʺ,ʺPʺ,ʺ+ʺ,ʺ*ʺ,ʺ#ʺ.
9>5>1>2 Protocol Used to define the account’s communication
protocol. For CMS accounts select one of the
following options: IP protocol, SMS Contact ID, SMS
SIA, SIA, Contact ID
Note: If account's 1 communication interface is defined as
GPRS or LAN the communication protocol should be
defined as IP protocol
9>5>1>3 Communicatio Program an account communication interface.
n Interface Account 1: Select GSM, LAN, or GPRS (when
connecting to RISCO Cloud select GPRS or LAN).
Accounts 2-6: GSM
9>5>1>4 Two-Way Enable/Disable two- way audio verification
Audio conversation between the premises and the operator
at the MS.
9>5>1>5 Account Insert up to eight digits. Enter leading zeros for
number account numbers of less than eight digits. Use the
key to enter hexadecimal digits.
If the programmed protocol is Contact ID, ʺAʺ is not
a valid entry in the account number.
9>5>1>6 Call Attempts The Call Attempts option determines the number of
times the system tries to call a telephone number
before moving on to the next number in sequence.
Note that this feature is not available for voice report.
9>5>1>7 Account 1: Used to define the backup communication of the
Backup account. Select whether the account is Primary or
interface Backup.
Accounts 2-6: Account 1 is always primary. When account 1 is
Account Type defined as IP protocol, all transmissions are carried
out using the primary definition (either GPRS or
LAN). In case of error in the main line, the line can
be automatically routed to the backup IP line IP (if
the Backup interface is enabled)
Table 7: Parameters definition

4.6. Set Up Follow Me Destination

The Follow-Me feature is designed to notify the user that certain alarm events have
occurred. To set up follow me you need to define accounts for follow me.
1. Go to the installer programming menu.
2. Select [5]>[1] (Communication > Accounts)
3. Select the account to be used for 'Follow Me' and press '√'.

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 Note
Account number 3 is designed to be used with the 'Follow me' feature. It is the only
telephone number that can be programmed by the user in the following location (only if
defined as SMS or TWA): Main menu > '[5] Telephone' > '[1] Follow Me Number'
4. Insert the Follow Me telephone number and press '√'
5. Select the protocol from the following options:
 Two Way Audio Follow Me
 SMS Follow Me
 Voice Report
6. Define the communication interface for the Follow me: GSM.
7. Scroll thorough the other menu parameters and press '√' to confirm.
Notes
1. Using the RISCO Cloud, the number of Follow me destinations by SMS or Email can be
expanded.
2. Account #1 cannot be defined as Voice Report.

4.7. Set Time & Date

The time and date are used for events in the event log. Additionally, the time is also
displayed on the LCD display.
1. Go to the main display and press '√'.
2. Insert installer code (default code: '1111')
3. Select [7] > [01] (Service > Set Time/Date).
4. Select '[1] Set Time'. Enter the current time and press '√'
5. The display shows '[2] Set Date' option. Enter the current date and press '√'.
Notes

If the time is set to 12hr format, use the key to toggle between AM and PM.
If the system is connected to the RISCO Cloud system the time and date will be
automatically updated.

4.8. Set/Edit Users

The iConnect supports up to 32 individual user codes. Each code consists of four
digits. The ability to perform an operation is defined by the user code’s authorization
level. Each code is defined with its own authority level. Follow Table 8 to view the
authorization level assigned to each code.
Notes

Codes 1-29 can be edited only by the Master code.

Codes 30–32 can only be edited by the installer (Code 32 - Installer code, Code 31- Guard Code and
Code 30, the Central Station TWA Code).

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 Code Authorization Description
No. Level

1 Master Code
It is possible to edit all user codes, except of the Installer
code, the guard code and the Central Station TWA Code.
This can be done using the master code. Caution: The
default master code is 1234. Change this code immediately
after the system is being installed.

2-19 Controlled When a controlled user code is being used for arming and
Codes disarming, the control system notifies the central station
with an Arm/Disarm event message

20-25 Non- Non-controlled codes do not cause the system to send

controlled Arm/Disarm event messages to the central station.
Codes

26-27 Limited Codes Controlled codes valid for 24 hours.

28 Duress Code Designed for situations where the user is being forced to
operate the system.

29 Telecontrol Designed to enable the user to perform a number of tasks

Code via the telephone. This can be performed when
establishing remote connection to the system via the
phone.

30 Central Station Designed to enable the central station to operator in order

TWA Code to establish two-way audio communication with the
Control System. This can be done within ten minutes after
an alarm occurs or in order to stop the bell.

31 Guard Code Guard Code option enables a security guard to check the
premises in case of an alarm.

32 Installer Code Installer code grants access to the programming menu and
the service menu. Caution:The default Installer code is
1111. Change this code immediately after the system is
installed.
Table 8: Authorization level

Set/Edit user code

1. Go to the main display and press '√'.
2. Insert master code (default code: '1234')
3. Select '[4] User Codes'
4. Select the code to edit and press '√'.
5. The display shows '[1] Edit Code'. Press '√'.
6. Type the new code and press '√' to confirm
7. Scroll to '[2] Descriptor' option and press '√'.
8. Type user name and press '√' to confirm
9. Press 'X' and select another user.

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 10. Repeat stages 4–9 to set the code for additional users.
Note
To delete the code, enter: '0000'. The installer and master codes cannot be deleted.

4.9. GPRS Settings

To establish GPRS communication, do as follows:
1. Make sure the SIM card ID is installed inside the communication module.
Note
If a new SIM card has to be installed on the communication module and PIN code is used,
it should be programmed in the control system before inserting the SIM card in the GSM
module.

2. Edit the APN (Access Point Name) of your GPRS connection:

Note

The APN of your SIM Card Service Provider is recognized automatically when AUTO
APN is enabled. If AUTO APN is enabled, skip this step. If AUTO APN is disabled,
perform the procedure below.
a. Go to the main menu and press '√'.
b. Insert installer code (default code: '1111')
c. Select [9] > [5] > [7] > [6] > [1] (Programming > Communications >
Internet > GPRS Options > APN)
d. Enter the APN name provided by the cellular provider.
e. Press '√' as soon as editing procedure is being completed.

4.10. Connect to RISCO Cloud (GPRS / LAN Configurations)

The RISCO Cloud handles all communication between the system, service providers and
web users, enabling monitoring and control to be performed via the Web or Smartphone
Application. Internet settings are mostly pre-programmed (provided by the RISCO
Cloud administrator) in the control system’s default settings. The only settings you need
to program (provided by the RISCO Cloud administrator) are as follows:
Program the RISCO Cloud IP Address and Port Setting
1. Go to the main menu and press '√'.
2. Enter your installer code.
3. Enter [9] > [5] > [7] > [1] (Programming > Communications > Internet > XMP Proxy
ID).
4. Enter the IP address of the RISCO Cloud at www.riscocloud.com and press '√'.
5. Enter the port setting of the RISCO Cloud as 33000 and press '√'

Note
If the end user is to perform the self registration on-line then the following CPID and CP Password
steps are not required.

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Program the CPID:
1. Go to the main display. Press '√'.
2. Insert installer code.
3. Select [9] > [5] > [7] > [3] (Programming > Communications > Internet > CPID).
4. Enter the control panel ID using the alphanumeric keypad (as it appears on the
sticker located on the side of the panel).
5. Press '√'.
Program the Control System’s password:
1. Go to the main display and press '√'.
2. Insert installer code.
3. Select [9] > [5] > [7] > [4] (Programming > Communications > Internet > CP
Password).
4. Enter a password using the alphanumeric keypad (minimum of 6 characters
and at least one digit).
5. Press '√'.
If the Control System is unable to connect to RISCO Cloud, an error message is
displayed.
Table 9 indicates the available error messages.

LCD display Trouble Description Action

MEDIA LOSS LAN network fail Check the network connection to the
LAN Ethernet module
MODULE

MEDIA LOSS GPRS network fail Check the SIMs' card location. Make sure
GPRS it supports GPRS, check SIM PIN code.
MODULE
Check APN definitions (Name [95761],
User name [95762] and password
[95763]). Check signal strength of
GSM/GPRS

DEVICE Faulty Ethernet Replacement of faulty module

TROUBLE module
LAN
MODULE

DHCP ERROR IP parameters cannot Change IP LAN settings (Insert IP

be set due to lack of manually) or restored DHCP service
DHCP services

XML FAIL CP fails communicate Check RISCO Cloud IP address (Quick

with the XML Proxy key [9571])
Table 9: Error messages

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4.11. PIR Camera
The 2-way wireless RF technology build into iConnect enables the use of advanced
PIR-based detection cameras. This offers combined motion detection with video image
recording. Up to 8 PIR camera can be assigned to the iConnect .
This section describes the installing of the PIR camera detectors with the iConnect .
1. Register the PIR camera as any other detector (see explanation in the section of
registering detectors)
2. Set the PIR camera parameters as defined in installer programming menu
9>1>1>zone #>11

Parameter Description

LED Used to enable or disable the PIR camera LED

Sensitivity The sensitivity determines the amount of beams needed to be crossed

High/Low before the sensor produces an alarm

Alarm delay The delay between reporting detections to the main unit (01-20
seconds)

Camera VGA (640x480), QVGA (320 x 240) QQVGA (160 x 120)

resolution

Color Define whether the pictures will be colored or black and white

Compression Used to compress and resize the image file. High compression
reduces the file size.

Flash Define if the flash is disable or automatic (enabled)

# PIC Alarm Number of pictures in alarm: (1-9)

Pictures Delay Delay between pictures (100ms – 500ms)

User monitoring Defines the permission to perform snapshots from the RISCO Cloud

Zone assign Zone assignment feature allows the installer program 4 different
zones to trigger snapshot capturing in addition to the cameras’ PIR 4

Medical Trigger Medical Trigger feature allows to obtain images following a medical
alarm.

Panic Trigger Panic Trigger feature allows to obtain images following a panic
alarm.

Fire Trigger Fire Trigger feature allows to obtain images following a fire alarm.
Table 10: PIR Camera parameters

3. Set communication between the iConnect and the RISCO Cloud (refer to
Connect to RISCO Cloud GPRS / LAN Configurations)
4. Login to the Web Application with the master user name and password.
5. Go to the main display and select the Video option

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6. Adjust the view field for each camera as follows:
a. Select camera
b. Perform a snapshot from the RISCO Cloud or from the main unit
(quick keys: 7>0>3>5)
c. Go to the Video Events tab.
d. Click on the required picture.
e. Adjust the camera and repeat steps b – d.

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5. Testing the System
Before leaving the site, it is important to fully test the system. iConnect has several
testing tools to verify that the system will operate optimally, including the wireless
communication
1. Go to the main display and press '√'
2. Insert installer code
3. Go to quick key as displayed according to Table 11.
Quick key Option Description and Notes

9>1>9>2 Network Set up The system performs communication test with all wireless
devices in the system (excluding keyfobs) and displays the
received signal strength.

7>0>3>1 WL Siren Test The external siren is sounded briefly

7>0>3>2 Siren Test Built-in siren is sounded briefly

7>0>3>4 Walk Test A list of registered sensors appears. Trigger each sensor;
when the system receives a successful transmission from a
sensor, the sensor is removed from the list

7>0>4>1 TX List This test is a scrollable inventory of all registered transmitters

and their last reported status. Using the arrow buttons, scroll
through the transmitter list. The TX list displays the
zone/device number or descriptor(press the key to toggle
the display) , the signal strength of the last received
transmission and the last received status of the transmitter

7>0>6 GSM Signal Display the signal strength of the cellular network. In severe
Strength cases of low GSM signal consider using external GSM
antenna.

7>0>4>4 ENV. RSSI Measure the RF RSSI level (RF noise measured by the
systems' receiver). The result is in levels 1 to 4 is similar to
the level of detector transmitter's signal strength. It is
recommended that the gap between the RF noise level and
the TX signal strength will be at least 2. For example, if the
RF RSSI level is 5 and the TX signal strength is 6, consider
relocation of the Control System or its peripherals, or use
repeater

5>1 Follow Me Insert telephone number and perform a test to ensure follow
me is operating

6>1 View Event Log Displays the last 1022 events of the system. The event type,
time and zone number. In addition, it reports if the event has
been reported to the CMS as follows:

R: Report Sent, F: Report Failed, C: Report Canceled

N: No Report , D: Disable – Not reported to CMS

Table 11: Quick keys

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Standard Limited Product Warranty (“Limited Warranty”)
RISCO Ltd. (“RISCOʺ) guarantee RISCO’s hardware products (“Products”) to be free from defects in materials
and workmanship when used and stored under normal conditions and in accordance with the instructions for use
supplied by RISCO, for a period of (i) 24 months from the date of delivery of the Product (the “Warranty Period”).
This Limited Warranty covers the Product only within the country where the Product was originally purchased
and only covers Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit of customers who purchased the
Products directly from RISCO or from an authorized distributor of RISCO. RISCO does not warrant the Product to
consumers and nothing in this Warranty obligates RISCO to accept Product returns directly from end users who
purchased the Products for their own use from RISCO’s customer or from any installer of RISCO, or otherwise
provide warranty or other services to any such end user directly. RISCO’s authorized distributor or installer shall
handle all interactions with its end users in connection with this Limited Warranty. RISCO’s authorized distributor
or installer shall make no warranties, representations, guarantees or statements to its end users or other third parties
that suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any recipient of a
Product.
Remedies. In the event that a material defect in a Product is discovered and reported to RISCO during the Warranty
Period, RISCO shall accept return of the defective Product in accordance with the below RMA procedure and, at its
option, either (i) repair or have repaired the defective Product, or (ii) provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your Product for repair or replacement, RISCO
will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not
return your Product without prior approval from RISCO. Any Product returned without a valid, unique RMA# will
be refused and returned to the sender at the sender’s expense. The returned Product must be accompanied with a
detailed description of the defect discovered (“Defect Description”) and must otherwise follow RISCO’s then-
current RMA procedure published in RISCO’s website at www.riscogroup.com in connection with any such return.
If RISCO determines in its reasonable discretion that any Product returned by customer conforms to the applicable
warranty (“Non-Defective Product”), RISCO will notify the customer of such determination and will return the
applicable Product to customer at customer’s expense. In addition, RISCO may propose and assess customer a
charge for testing and examination of Non-Defective Product.
Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty shall be RISCO’s
entire liability and customer’s sole and exclusive remedy in case a material defect in a Product is discovered and
reported as required herein. RISCO’s obligation and this Limited Warranty are contingent upon the full payment
by customer for such Product and upon a proven weekly testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the Products. The warranty
is not transferable to any third party. To the maximum extent permitted by applicable law, this Limited Warranty
shall not apply and will be void if: (i) the conditions set forth above are not met (including, but not limited to, full
payment by customer for the Product and a proven weekly testing and examination of the Product functionality);
(ii) if the Products or any part or component thereof: (a) have been subjected to improper operation or installation;
(b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO’s
instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO’s
written approval or combined with, or installed on products, or equipment of the customer or of any third party;
(d) have been damaged by any factor beyond RISCO’s reasonable control such as, but not limited to, power failure,
electric power surges, or unsuitable third party components and the interaction of software therewith or (e) any
failure or delay in the performance of the Product attributable to any means of communication provided by any
third party service provider, including, but not limited to, GSM interruptions, lack of or internet outage and/or
telephony failure. BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT
BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE
THERETO, IF ANY, IS THE BATTERY MANUFACTURER'S WARRANTY. RISCO does not install or integrate the
Product in the end user’s security system and is therefore not responsible for and cannot guarantee the performance
of the end user’s security system which uses the Product or which the Product is a component of.
This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited Warranty
does not apply to any software (including operating system) added to or provided with the Products or any third-
party software, even if packaged or sold with the RISCO Product. Manufacturers, suppliers, or third parties other
than RISCO may provide their own warranties, but RISCO, to the extent permitted by law and except as otherwise
specifically set forth herein, provides its Products “AS IS”. Software and applications distributed or made available
by RISCO in conjunction with the Product (with or without the RISCO brand), including, but not limited to system
software, as well as P2P services or any other service made available by RISCO in relation to the Product, are not
23
covered under this Limited Warranty. Refer to the Terms of Service at:
https://riscocloud.com/ELAS/WebUI/UserLogin/License for details of your rights and obligations with respect to
the use of such applications, software or any service. RISCO does not represent that the Product may not be
compromised or circumvented; that the Product will prevent any personal injury or property loss by burglary,
robbery, fire or otherwise, or that the Product will in all cases provide adequate warning or protection. A properly
installed and maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is not
insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE
OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO
GIVE WARNING.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY DISCLAIM ALL
EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES, AND
CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY
REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO
THE EXTENT PERMITTED BY LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RISCO
AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE
PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT
OR INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN
SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS LICENSORS
CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET,
GSM OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S PRODUCTS, MAY BE SUBJECT TO
LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH MEANS OF
COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER
DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO WARRANTS THAT ITS PRODUCTS DO NOT, TO THE
BEST OF ITS KNOWLEDGE, INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET
OR OTHER INTELLECTUAL PROPERTY RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY
AMOUNTS REPRESENTING LOST REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE
OR RISCO HAS BEEN INFORMED OF THEIR POTENTIAL.

RED Statement
Hereby, RISCO Group declares that this equipment is in compliance with the essential requirements
and other relevant provisions of Directive 2014/53/EU. For the CE Declaration of Conformity please
refer to our website: www.riscogroup.com

Contacting RISCO
RISCO Group is committed to customer service and Product support. You can contact us through our
website (www.riscogroup.com) or at the following telephone and fax numbers:
United Kingdom France China (Shanghai)
Tel: +44-(0)-161-655-5500 Tel: +33-164-73-28-50 Tel: +86-755-82789285
support-uk@riscogroup.com support-fr@riscogroup.com support-cn@riscogroup.com
Italy Belgium (Benelux) Australia
Tel: +39-02-66590054 Tel: +32-2522-7622 Tel: +61-1800-991-542
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All rights reserved.
No part of this document may be reproduced in any form without prior written permission from the
publisher.
© RISCO Group 06/2017
5IN1572 C

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