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Business Analyst
+91-9632541414 Date of Birth: 2nd May
1980
ritwick80@gmail.com
Bangalore
INTRODUCTION
Certified Healthcare professional with a Post Graduate Diploma in Management seeking an
opportunity to address the ever increasing cost, quality and access issues of the healthcare
industry leveraging on my knowledge of Payer domain and my belief that Health plans should be
more patient-centric, value-based, accountable, affordable and sustainable. Area of interest is
Business Intelligence and Analytics.
PROFESSIONAL PROFILE
Over four and half years of experience in Healthcare (IT) and Manufacturing domains
Two plus years of experience in Healthcare as a Business Analyst
Post Graduate Diploma in Management
In depth knowledge of US Payer Domain in Healthcare
Well versed in Use case methodology and exposed to Product development
Certified Healthcare Professional (AHM 250)
Excellent presentation & interpersonal skills
PROFESSIONAL EXPERIENCE
Cognizant Technology Solutions Inc.
Role: Business Analyst
April 2008-Till date
Client: WellPoint
The project involved migrating and adding additional features to WellPoint’s Medicare Enrollment
System for enrolling Medicare Part C & D members
Responsibilities & Achievements:
• Analyzed business processes & interacted with multiple stakeholders
• Identified, researched, defined & documented the business processes required for the
system by preparing the Business Requirement Document and Use cases
• Ensured that the development team understands the business process and functional
specifications
Hindustan Unilever Limited December
2002-April 2005
Role: Production Officer
Key Achievements:
Key member of the team involved in commissioning of Toothpaste Plant at PP NESA
Reduced changeover time for Tube lines from 300+ minutes to 100- minutes using SMED
analysis
Responsibilities:
Oversaw production activities of sixty workmen to deliver planned output with desired
quality level
Actively involved in rolling out of Total Productive Maintenance activities
Successfully led a very young and inexperienced team of workmen, fostering an
environment of openness and lowering hierarchical barriers
ACADEMICS
Qualification Institution Year of passing Grades
PGDM Goa Institute of Management 2008 5.21/8 GPA
(Marketing/Finance)
PROFESSIONAL CERTIFICATIONS
AHM 250 certified, conducted by The Academy for Healthcare Management and America’s Health
Insurance Plan