NVR Manual VIP Vision

General Setup Guide
Camera Setup .......................................................................................................................................... 1

Safety Information .............................................................................................................................. 1
Running Your Cables ........................................................................................................................... 1
Camera Positioning ............................................................................................................................. 1
Camera Mounting ............................................................................................................................... 1
Recorder Setup ....................................................................................................................................... 2
Safety Information .............................................................................................................................. 2
Connecting Your Recorder .................................................................................................................. 2
Installing Hard Drives .......................................................................................................................... 3
Recommended Hard Drives ............................................................................................................ 3
Hard Drive Installation .................................................................................................................... 3
Verifying Hard Drive Installation ..................................................................................................... 3
Recorder Tour ......................................................................................................................................... 4
Main Screen ........................................................................................................................................ 4
System Menu ...................................................................................................................................... 4
Default Accounts ................................................................................................................................. 5
Main Menu.......................................................................................................................................... 6
Channel View Menu ............................................................................................................................ 7
Recorder Basics ....................................................................................................................................... 7
Setting Date & Time ............................................................................................................................ 7
Account Management ........................................................................................................................ 8
Creating New Accounts ................................................................................................................... 8
Changing Account Details ............................................................................................................... 9
Group Management........................................................................................................................ 9
Recording Footage .............................................................................................................................. 9
Recording Schedules ..................................................................................................................... 10
Playing Back Footage ........................................................................................................................ 10
Backing Up Footage .......................................................................................................................... 11
Viewing Footage on a PC............................................................................................................... 12
Converting Footage to .avi Format ............................................................................................... 13
Enabling Second Screen .................................................................................................................... 14
Basic Networking .................................................................................................................................. 15
Manually Setting an IP Address ........................................................................................................ 15
Setting up a USB Modem .................................................................................................................. 15
Remote Access (Via P2P)................................................................................................................... 16
Enabling P2P.................................................................................................................................. 17
Camera Configuration for Remote Access .................................................................................... 17
DMSS Application .......................................................................................................................... 17
DMSS Configuration for Remote Access ....................................................................................... 18
Live Preview .................................................................................................................................. 19
Playback ........................................................................................................................................ 20
Advanced Networking........................................................................................................................... 21
Remote Access (Via DDNS) ............................................................................................................... 21
Port Forwarding ............................................................................................................................ 21
DDNS ............................................................................................................................................. 21
DMSS Application .......................................................................................................................... 22
Manually Addressing IP Cameras...................................................................................................... 22
Web Interface ................................................................................................................................... 24
ActiveX .......................................................................................................................................... 24
Using the Web Interface ............................................................................................................... 26
Push Notifications ............................................................................................................................. 26
Email Alerts ....................................................................................................................................... 27
Camera Configuration ........................................................................................................................... 29
Motion Detection .............................................................................................................................. 29
Additional Motion Detection Settings .......................................................................................... 30
Colour Settings .................................................................................................................................. 30
Recording Rates ................................................................................................................................ 31
Recommended Recording Rates ................................................................................................... 31
Naming Channels .............................................................................................................................. 32
CVI Camera On-Screen Display Menus ............................................................................................. 32
Pan-Tilt-Zoom & Motorised Cameras ................................................................................................... 34
Motorised Cameras........................................................................................................................... 34
AutoFocus ..................................................................................................................................... 34
Pan-Tilt-Zoom Cameras (PTZ’s) ......................................................................................................... 34
Basic PTZ Control........................................................................................................................... 34
Advanced PTZ Control & PTZ Functions ........................................................................................ 35
Presets & Tour........................................................................................................................... 36
Pan & Scan ................................................................................................................................ 38
Pattern ...................................................................................................................................... 40
Conditional Behaviour............................................................................................................... 41
Scheduled Behaviour ................................................................................................................ 43
Activating Functions .................................................................................................................. 44
Smart PSS .............................................................................................................................................. 45
Downloading & Installing Smart PSS ................................................................................................. 45
Setting Up Smart PSS ........................................................................................................................ 46
Live View ....................................................................................................................................... 47
Playback ........................................................................................................................................ 47
Backing Up Footage Using Smart PSS ............................................................................................... 48
Troubleshooting .................................................................................................................................... 49
Camera Setup
Safety Information
Do not place cords from the cameras where they can be pinched or stepped on.
Do not place heavy objects on cords, or cover cords with rugs or carpet.
Do not expose the cameras to excessive heat, cold, or moisture.
Never immerse any component in water, and do not spray cleaners or solvents on the
cameras.
Service should only be handled by qualified technicians.
Running Your Cables

To prevent interference, do not run your camera cables alongside mains electrical cable.
Keep cables away from water and excessive heat.
Ensure you keep to cabling standards: Length, minimum radius bends etc.
Keep your cables kink free to prevent wear & tear.
Use an appropriate category of network cable. Video files are large, so a sizeable bandwidth
is required. (ie: Cat5e and up)
Camera Positioning
When mounting your cameras, be sure to avoid pointing them directly at light sources.
If mounting your cameras outside, consider how the sunlight changes during the day. Be
sure to mount your camera where sunlight has minimum impact.
Be mindful of the camera’s field of view when mounting cameras. Take consideration of this
in both horizontal and vertical directions to ensure maximum coverage.
Avoid facing the cameras directly in front of large objects, as infrared light may reflect back
into the camera, resulting in poor image quality.
Camera Mounting
1. Using the provided template, mark the position of where the screws will be located on the
surface you wish to mount the camera upon.
2. Drill the mounting holes in the positions marked as above, using a suitable sized drill-bit.
3. Drill another hole using a larger drill-bit for the camera cable to pass through the wall
4. Connect the camera to the cabling you have run, ensuring your camera is well sealed and
away from the elements.
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5. Attach your camera to the mounting surface with the supplied screws, and rawl plugs.
6. Adjust the camera to your desired position.
Recorder Setup
Safety Information
Do not place cords from the recorder where they can be pinched or stepped on.
Do not place heavy objects on cords, or cover cords with rugs or carpet.
Do not expose the recorder to excessive heat or moisture.
Leave at least 50mm of space between the recorder and other objects to allow ample air
circulation.
Never immerse any component in water, and do not spray cleaners or solvents on the
cameras.
Shut down and unplug the recorder before cleaning. When cleaning, use a damp, lint-free
cloth only.
Service should only be handled by qualified technicians.
Connecting Your Recorder

Please refer to the pamphlet included with your recorder. This will contain all the information
regarding front and back panels, accessories included, and specifications for your model of recorder.
Connect all your camera cables into the appropriate ports on the back of the recorder.
Connect the included mouse to one of the USB ports on the recorder.
Connect to your local network via an Ethernet cable, or to a USB modem via one of the USB
ports on the recorder.
Connect the supplied power cable/s to the appropriate ports on the back of the recorder.
Some NVRs require two power cables to run. One for the unit itself and one for the built-in
Ethernet switch. If the switch isn’t powered, you will not receive any video from your
cameras!
The power LED at the front (or on the top in the case of some models) of the recorder will
now be illuminated, and the recorder will make a sound to indicate that it is powered up.
Some models of recorder have a switch on the back of the device. This will need to be
switched 'On' before the recorder will boot up.
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Installing Hard Drives
Please note that our recorders are designed to work only with 24 hour rated Video Surveillance Hard
Drives. The use of any other model hard drive (including energy efficient drives) may cause your
system to fail, and void your machine's warranty.
Recommended Hard Drives

We strongly recommend using the following Seagate Hard Drives:
Name Model Part Number
Seagate 1TB Surveillance HDD ST1000VX001 HD1TBSV
Hard Drive Installation

1. Unscrew the top cover of your recorder, and remove it.
2. Screw the 4 provided screws, only two turns, into your hard drive.
3. Place the hard drive in accordance with the four holes in the bottom of the recorder, and
slide the drive into the smaller end of the holes.
4. Turn the recorder over, making sure to support the drive.
5. Firmly screw in the hard drive.
6. Connect the power cable, and the provided SATA cable to the hard drive.
7. Align the top cover of your recorder and reattach all screws.
Larger models of recorder may also have a large hard drive bracket, to support numerous drives. To
install drives using the bracket, use the above principles, but instead of placing the drive in the holes
at the bottom of the recorder, place the drive between the two pieces of the bracket, and screw the
drive in accordingly.
Verifying Hard Drive Installation

To check that the hard drive has been installed correctly:
1. Connect your recorder as per the 'Recorder Setup' section instructs.
2. Right click on the main screen, and select 'MAIN MENU'. From here, log in using the relevant
account.
3. Select 'SYSTEM' from the 'INFO' menu. This will bring up the HDD menu. If your hard drive is
installed correctly, then it will be listed on this menu.
If, in the event your hard drive is not listed on the menu described above, you may not have installed
the hard drive correctly. Please check that you have plugged the relevant cables into the drive
properly. If the issue persists, please refer to the 'Troubleshooting' section of this manual.
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Recorder Tour
Main Screen
This is the live view screen. Do not be alarmed if some of the camera tiles are black. The cameras
may not have booted up yet. Any unused camera ports will leave black tiles also.
System Menu
Right clicking anywhere on the main screen will bring up the system menu.
Please note that the options listed on this menu may vary from recorder to recorder compared to
what is shown here.
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The 'View 1' through 'View 36' menu options are used to change the
number of cameras displayed on the main screen.
The 'PTZ' menu option brings up the PTZ overlay that allows basic control
of a PTZ camera. The ‘Autp Focus’ option brings up the Auto Focus
overlay that allows motorised cameras to focus on an object, More
details about these can be found in the 'Motorised & Pan-Tilt-Zoom
Cameras' section of this manual.
The 'Color Setting' menu option allows the brightness, contrast,

saturation, and more, of cameras to be adjusted. More details about this
can be found in the ’Camera Configuration’ section of this manual.
The 'Search' menu option brings up the Playback interface. More details
about this can be found in the ’Recorder Basics‘ section of this manual.
The 'Manual Control' menu option is used to toggle manual recording on

and off. More details about this can be found in the ’Recorder Basics‘
section of this manual.
The 'Remote' menu option is used to connect to cameras, both on the

network, or plugged into the NVR. More details about this can be found
in the ‘Basic Networking’ section of this manual.
The 'Main Menu' menu option will bring up the main menu, however in order to access the main
menu, the following window will appear, and you will be prompted to log in.
Default Accounts
Your recorder comes with three default user accounts, each with different privileges.
Please note, that it is recommended that the password for the admin account is changed upon
setting up your recorder. Please refer to the ’Recorder Basics‘ section of the manual for more
information regarding this.
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Username Password Privileges
admin admin Administrator: Local & Network
888888 888888 Administrator: Local
666666 666666 Low authority user: Can only
locally playback, backup and
monitor.
Since the admin account is the only account that has network administrator privileges, when logging
into the NVR from an outside source, such as via the web interface, you will be required to login with
this account.
Main Menu
The Main Menu is the menu accessed upon logging into the recorder successfully. It is from this
menu that you can access the recorder’s features via the numerous sub-menus.
Menu options under the ‘Operation’ category are used to do things. ‘Search’ takes you to the
playback menu, ‘Backup’ takes you to the backing up footage menu, and ‘Shutdown’ presents you
with the choice to log out of, restart or shutdown the machine.
Menu options under the ‘Info’ category are used to view things. ‘System’ takes you to a menu where
you can view basic information about the machine, such as hard drives installed, firmware version
installed etc. ‘Network’ takes you to a menu where you can view the network settings of the
machine, such as its IP address & the IP addresses of the devices connected to it, and also a network
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diagnostic tool. ‘Log’ takes you to a detailed log of all the events the camera has experienced,
including user logins, shutdown & reboots, and error messages.
Menu options under the ‘Setting’ category are used to change things. ‘Camera’ will allow you change
an assortment of camera options, as detailed in the ‘Camera Configuration’ section of this manual.
‘Network’ will allow you to change IP addresses and set up P2P, as detailed in the ‘Basic Networking’
section of this manual. ‘Event’ will allow you to set motion detection and alarms. ‘Storage’ will allow
you to format your hard drive and change the recording schedule, and ‘System’ will allow you to
change a number of core settings, such as output resolution, the date & time. More information
regarding these can be found in the ‘Recorder Basics’ section of this manual.
Channel View Menu

Moving the mouse to the top of each channel on the live view screen will show a menu.
Please note that the options listed on this menu may vary from camera to camera compared to what
is shown here.
Playback: Show, Digital Zoom: Save: Clicking this Screenshot: Takes Microphone: Remote: Brings
in live view, the Allows button starts a screenshot and Clicking this up the remote
past few selecting an writing the saves it to a USB enables bi- device menu to
minutes of area to zoom recording, to a device. directional talk. have another
footage. in on. USB device. camera replace
Hitting it again this one.
ends it.
Please note that the options that show up on this menu may vary depending on the camera being
used.
Recorder Basics
Setting Date & Time
When using your recorder for the first time, you will have to set the 'System Time'.
Navigate to the ‘System’ menu under the
‘Setting’ category from the main menu.
The selected option on the side, by default,

should be ‘General’. Leave this option be.
The open tab on the top, by default, should

also be ‘General’. Open the ‘Date&Time’ tab
to bring up the menu displayed opposite.
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From this menu you can set the correct date & time for your region. (And, if applicable, daylight
savings).
Please note, that if you change the date or time on your recorder after the recording function is
activated, the recorded data may be deleted. After setting the date & time it is recommended to
format the hard drive and begin recording anew.
Account Management

should be ‘General’. Click the ‘Account’
option to bring up the menu displayed
opposite.

be ‘User’. Leave this be.
From this menu, you can add new accounts, as well as change the details for already existing
accounts.
Creating New Accounts

To create a new account, click the ‘Add User’ button in the bottom left hand corner of the user
menu. Doing so will bring up the following menu:
To create an account, all of the above fields must be filled in, with the exception of ‘User MAC’. This
can be left blank.
There are two different user groups already in the system. Admin, and User. Accounts under the
admin group have the authority to perform all of the functions listed in the image above, whereas
accounts under the user group only have the authority to perform the functions ticked in the image
above. When creating new accounts, you can change the permissions of these accounts by ticking
and unticking functions as desired.
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Please note that with accounts in the user group, you can restrict access to functions, but you cannot
allow access to functions not already in that group. You will have to use the admin group or create an
entirely new group.
Changing Account Details

Both default accounts and created accounts can be modified and deleted (With the exception of the
admin account). To do so, from the user menu, with respect to the user you wish to modify / delete,
click either the pencil icon (to modify), or the cross icon (to delete).
Opting to delete the account will bring up a confirmation box, which upon confirmation will delete
the account. This cannot be reversed, so make sure you are 100% sure you wish to delete your
account.
Choosing to modify the account will bring up a menu similar to that of creating an account, except
that all the fields will be filled in. Simply change the data in the relevant field, and then click ‘Save’ to
save your changes.
Group Management
To create, modify and delete groups, you must first navigate to the groups menu, which is accessed
from the user menu by changing the selected tab at the top of the screen from ‘User’ to ‘Group’.
From here, the principle is the same as adding, modifying and deleting accounts. Clicking the cross
icon corresponding to a particular group will delete that group, clicking the pencil icon will allow you
to edit that group, and clicking the ‘Add Group’ button in the bottom left hand corner will bring up
the Add Group menu.
The add group menu is similar to the add user menu, except that there are less fields to fill in. Simply
tick which functions you wish users in the group you are creating to have access to, name the group,
and hit ‘Save’ to create the group.
Recording Footage
The recorder will automatically begin recording footage, full time, as soon as a camera is connected
to the machine. This is indicated by the recording icon, , being displayed in the corner of the
camera tile.
The recorder will continue to record footage until the installed hard drive reaches capacity. When
this occurs, the oldest recorded footage will be overwritten automatically.
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By default, the recorder will be set to record full time on every channel. However, there are
numerous other options available to you. Not only can you change the times that the footage for
each channel is recorded, you can change the conditions under which the recording is done. Instead
of continuous recording, you can enable recording only if motion is detected, or recording only if an
alarm is triggered.
Recording Schedules
Navigate to the ‘Storage’ menu under the

should be ‘Schedule’. Leave this option be.

be ‘Record’. Leave this option be. You should
be at the menu displayed opposite.
This menu displays a full 168-hour week, Sunday through Saturday. As you can see, by default, it is
set to record all day, every day. This is easily altered however, by simply clicking and dragging
selections of blocks. Each camera channel has its own schedule, so you can tailor your recording
setup to your needs. If this interface does not appeal to you, you can click the cogs to the right of
each day to create recording periods using a more traditional interface.
There are four different recording modes: Regular (Shown as green), Motion Detection (Shown as
yellow), Alarm (Shown as red), and Motion Detection plus Alarm (Shown as Blue). These modes can
all be used in conjunction with each other (assuming the cameras being used support motion
detection).
Playing Back Footage

From the main menu, navigate to the ‘Search’ menu in the ‘Operation’ category. This should bring
you to the footage playback screen, as shown below.
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In this screen, there are numerous components. These are, from top right going clockwise:
Source: Using this you can select which hard drive you wish to view footage from. (This will
not need to be altered if your recorder only has a single hard drive installed)
Calendar: This calendar has selectable days; with which you can view footage. If a day in the
calendar is coloured blue, then footage was recorded on that day.
Camera Select: These options allow you to choose how many cameras to display at a time,
and which particular cameras to show.
Time Bar: The long assortment of blocks, similar to scheduling menu, represents one day,
from 00:00 to 24:00. The bar will take similar colours to the scheduling menu, depending on
the type of recording that was enabled.
Screen: The big screen that dominates this menu is used to playback selected footage.
In order to playback intended footage, first you must select the day you wish to view footage from,
and then click the desired time on the time bar. Once you have selected a time, you can make it
easier on yourself to navigate to more precise times by zooming in (to a maximum of 30 minutes),
using the buttons in the bottom right corner.
Backing Up Footage
From the main menu, navigate to the ‘Backup’ menu in the ‘Operation’ category. This should bring
you to the backup menu screen, as shown below.
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In order to backup any footage, you will need an external storage device. All our recorders come
included with a USB drive for such a purpose; however, any USB drive will work.
1. With the USB drive plugged into the recorder, you can select the start and end times for the
section of video you wish to backup, for the selected camera channel.
2. You should see the footage split up into chunks of one hour (this may vary with non-regular
recording settings). Tick the regions you wish to backup, and then click the ‘Add’ button to
save your selections
3. Repeat this process for other camera channels as required.
4. Once you have selected all the footage you wish to backup, select ‘Start’ to begin the backup
process
Please bear in mind that video footage has a large file size. You may need to repeat the entire
process numerous times to extract all the desired footage. You can view the total file size of the
selected files via the Space Needed readout at the top left of the menu.
Viewing Footage on a PC
Once you have backed up your footage to a USB drive, you will require the use of some software in
order to play back the files on a PC. This software can be found on our included USB drives, or
alternatively, you can download it from our website: www.rhinoco.com.au/support/downloads
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The software, Smart Player, is laid out similar
to the recorder’s playback screen.
The empty camera tiles in the centre of the
screen are used to view footage. How many
tiles are displayed can be altered using the
options on the left hand side.
The time bar at the bottom of the screen is
used in the same manner it would when using
a recorder. It allows you to select times of
footage to play back.
In order to add footage for the software to playback, click the add files button, . This will bring
up a file browser where you can navigate to your video files. Once selected, the footage will appear
in the camera tiles and you can playback the footage freely.
Converting Footage to .avi Format

If you do not wish to be limited to viewing footage in Smart Player, the software does allow for the
exporting of footage to a .avi video format, which as a common video format, can be played on
numerous devices using various software.
1. Firstly, click the export file button, , to bring up the menu displayed below.
2. Change the ‘Export Format’ option from JPG to AVI

3. Select the ‘Start Time & ‘Start Date’ and ‘End Time’ & End Date’ to determine the length of
the video file.
4. Hit the ‘Begin Export’ button to bring up a file browser.
5. Choose a location to save the exported footage to.
Your .avi file should now be in the location you specified, ready to play back at any time.
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Enabling Second Screen
Please note that only a limited number of models support this feature. Please consult the pamphlet
included with your recorder for more details.
Some recorders have a second HDMI port to enable the use of a second screen that can display
some of the recorders cameras.

‘Operation’ category from the main menu.

should be ‘General’. Click the ‘Display’ option
1. Tick the tickbox titled ‘Screen Enable HDMI2’. This will enable the second monitor.
2. Select whether you want a 16+4 split, or a 9+9 split in the ‘VGA+HDMI2’ drop down menu.
This will enable the second screen and the split you wish to use. To determine which cameras you
want displayed on each screen, the navigation bar must first be enabled.


should be ‘General’. Leave this option be. You
should be at the menu displayed opposite.
1. Tick the tickbox titled ‘Navigation Bar’. This will enable the navigation bar.
2. Exit to the live view screen. Click your mouse at the very bottom of the screen to bring up
the navigation bar, as shown below.
3. From the navigation bar, click the change screen icon, , to bring up a list of available
screens. Change from the main screen (Screen-1) to the second screen (Screen-2).
4. Choose the desired screen split from the options on the navigation bar.
5. Change back to the main screen (Screen-1).
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Basic Networking
Manually Setting an IP Address
Our recorders utilize Dynamic Host Configuration Protocol (DHCP) by default, meaning that when
connected to a network via Ethernet cable, the recorder will automatically be assigned an IP
address.
In the event you wish to manually assign an IP address to the recorder, navigate to the ‘Network’
menu under the ‘Setting’ category. This should bring you to the menu displayed below:
Simply ensure that the DHCP tickbox is unticked, as indicated above. Now you can enter your desired
IP address, subnet mask, and default gateway. Hit the ‘Save’ button once you are done to apply the
changes.
Setting up a USB Modem

Please note that the following USB modem configuration is currently only supported by the following
models:
NVR4ENT3
NVR8ENT
Alternatively, you can use a USB modem to connect your recorder to your network.
1. Plug your USB modem into a spare USB port on the recorder. After a short while, you will be
prompted to go to the menu below. You can also navigate yourself there if need be.
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Navigate to the ‘Network’ menu under the

should be ‘TCP/IP’. Click the ‘3G’ option to
bring up the menu displayed opposite.
2. Tick the ‘Enable’ checkbox.

3. In the ‘APN’ field, enter ‘om2mOPTUS’.
4. In the ‘Dial String’ field, enter ‘*99#’.
5. Set the ‘AUTH’ option to ‘No_AUTH’.
6. Hit the ‘Apply’ button to apply the above options.
7. Hit the ‘Dial’ button.
8. Hit the ‘OK’ button.
9. Restart the recorder, by going to the ‘Shutdown’ menu under the ‘Operation’ menu, and
selecting ‘Restart’.
10. Upon restarting, wait for the 3G icon, [Insert 3G icon here], to be displayed in the top right
of the screen. Once the icon is displayed, your recorder is connected to the internet.
This may take up to five minutes, depending on signal strength and your location.
Remote Access (Via P2P)

Configuring your recorder to work with remote access via P2P allows you to access and view the
camera feeds on your recorder from an external device, such as a mobile phone or tablet.
In order to use remote access, you will first require:
A compatible USB Modem with and activated SIM card OR an ADSL internet connection of at
least 512/512 kbps.
A mobile device with the Digital Mobile Security System (DMSS) application installed. (More
details below).
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Enabling P2P


should be ‘TCP/IP’. Click the ‘P2P’ option to
Ticking the ‘Enable’ box will enable Peer-to-Peer networking, thus enabling remote access.
Camera Configuration for Remote Access

Please note that we recommend that you enable ‘EXTRA STREAM’, as this will provide faster playback
over remote connections.
Navigate to the ‘Camera’ menu under the


should be ‘Remote’. Click the ‘Encode’ option
The recommended settings for a smooth remote viewing experience are as follows:
‘Compression’ set to ‘H.264’
‘Resolution’ set to ‘CIF’
‘Bit Rate Type’ set to ‘CBR’
‘Bit Rate’ set to ‘320’ kbps
DMSS Application
Our recorders are designed to work with this range of applications. These apps allow you to
remotely view and playback footage from your recorder on your mobile device.
There are five different applications in the DMSS range, which are as follows:
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gDMSS for Android smartphones iDMSS for iPhone and iPod Touch
gDMSS HD for Android tablets iDMSS HD for iPad
wDMSS for Windows 10 Mobile
Please note that in order to use P2P, a device running Android or iOS mobile operating systems will
be required, as the Windows 10 Mobile version currently does not support it.
While these applications are optimized for different devices and formats, the aesthetics, menu
layouts and the like are all the same.
To install these applications to the relevant device, simply search for them in your device’s app
marketplace. Alternatively, you can scan the QR code titled ‘Cellphone Client’, to bring up the
application’s page in your device’s marketplace.
Please note that there are two versions of each app. Lite and Plus. Lite is a free app whereas Plus is a
paid app. Some features of remote access are exclusive to the Plus version, such as Push
Notifications.
DMSS Configuration for Remote Access

1. Upon launching the DMSS app, you will be presented with the screen below. Hit ‘Camera’
and this will take you to the Live Preview screen, also shown below.
2. From here, hit the menu button, , to bring up a menu. Select ‘Device Manager’ to bring
up the menu displayed below.
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3. Click the add button, , to bring up a list of methods of adding a device. Select the ‘P2P’
option to bring up the menu displayed above.
4. Give your device a name in the ‘Name’ field.
5. Click the scan QR code symbol, , to bring up a camera. Scan the QR code titled ‘SN’ in the
P2P menu of the recorder to automatically fill out the ‘SN’ field. Please note this number
down for future reference.
6. Enter your Username & Password for your recorder in the relevant fields.
7. Set the ‘Live Preview’ and ‘Playback’ fields to ‘Extra’.
8. You can now hit the ‘Start Live Preview’ button to save and test the connection to the
recorder.
Live Preview
You can have multiple devices configured for remote access saved to the app. To connect to a device
once it has been configured, simply hit the device list button, , from the live preview screen, to
bring up a list of devices. Then simply select which devices you wish to access remotely, then hit
‘Start Live Preview’.
Alternatively, you can simply hit an empty camera tile to bring up a similar menu, and choose
particular cameras to load into the slot.
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Playback
As well as viewing live footage, you can also play back footage using the DMSS app. To do this,
simply hit the menu button, , from the live preview screen, and select the ‘Playback’ option from
the menu that is brought up. This will take you to the playback screen, as shown below.
Similar to adding a device to the live preview screen, hit an empty camera tile to bring up a device
select menu, and choose the relevant camera. You will then be presented with menus to select the
date and a timeframe, and then you will be able to play back any and all footage in these constraints.
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Advanced Networking
Please note that you will need a good understanding of computer networks in order to make proper
use of this section of the manual. If you are lacking in this department, please seek the assistance of
a qualified I.T. professional.
Remote Access (Via DDNS)

Port Forwarding

The selected option on the side, by default, should

be ‘TCP/IP’. Click the ‘Connection’ option to bring
up the menu displayed opposite.
1. On the recorder, change the HTTP port from port 80 to port 88

2. Port forward ports 88, 37777, 37778, and 554, to the ‘Internal IP Address’ of the recorder.
You can find this in the ‘TCP/IP’ menu.
Please note that we do not offer support for port forwarding, as the range of modems and routers is
too extensive. Please visit portforward.com for guides on how to port forward your modem / router.
In the event that you wish to remotely access multiple recorders on the same network, it will be
necessary to set the consecutive machines to different ports. For example, recorder 1 to port 88,
recorder 2 to port 89, recorder 3 to port 90, etc.
DDNS
DDNS (Dynamic DNS) is a service that will track your numeric IP address, and allow you to attach an
alphanumeric address.
In order to set up DDNS on your recorder, you will need to enable and configure the DDNS service in
the network settings.
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should be ‘TCP/IP’. Click the ‘DDNS’ option to
1. Tick the ‘Enable’ box to enable DDNS.

2. Set ‘DDNS Type’ to ‘Quick DDNS’
3. Set ‘Domain Mode’ to ‘Default’
4. Hit the ‘Apply’ button
This will configure DDNS, and generate you a domain name. Take note of this domain name, as this
will be used when connecting externally. (For example, 1234567890.quickddns.com)
DMSS Application
To test your remote access connection, add a new device to the DMSS application. Rather than
select ‘P2P’, select ‘IP/Domain’, or ‘DDNS’. Both can be used, the only difference being the DDNS
option has ‘.quickddns.com’ already filled out for you. Simply enter the DDNS domain and all other
relevant field choices, as described in the ‘Remote Access (Via P2P)’ section, and hit ‘Start Live
Preview’.
Manually Addressing IP Cameras

In order to manually address IP cameras, you will first require:
External ethernet switch
Please note that if the switch being used is not a PoE switch, you will need to power the cameras with
12V DC.


should be ‘Remote’. Leave this option be. You
1. Connect your recorder and one camera to the ethernet switch, as shown in the diagram
below.
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2. On the ‘Remote’ menu, hit the ‘IP Search’ button. This will begin the scanning for all
attached IP cameras.
3. The recorder will detect any attached cameras. The IP address of these unaltered cameras
will be its default (192.168.1.108). To change this, hit the edit button, , to bring up the
menu displayed below.
4. Change the ‘IP Address’, ‘Subnet Mask’, and ‘Gateway’ fields to your predetermined IP
address range.
Please note that the IP address you assign to the camera must be in the same IP range as
that of the recorder
5. Hit the ‘OK’ button to save your settings, and return to the ‘Remote’ menu. The IP camera
should now be listed with its new IP address, as shown below.
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6. Select your camera by ticking the box to the left of its IP address. Hit the ‘Add’ button to
connect the camera to the recorder. The camera will now be shown in the bottom list, with
a green ‘Status’ indicator, showing that it has been successfully added to the recorder, as
shown above.
If, for any reason, the ‘Status’ indicator does not turn green after adding the camera to the
recorder, please default your camera and start this process anew.
7. You can now connect one more camera to the switch, and repeat the process.
Web Interface
Both recorders and IP cameras have a web interface
that you can access if they are connected to a
network. To access these interfaces, simply type in
the IP address of the unit into a suitable browser,
and you will be presented with a login screen, such
as the one displayed opposite. Successfully logging
in will bring you to that device’s web interface.
Please note that some features of the web interface require a plugin to be installed. The plugin is
provided through the interface, however the plugin is not supported in some browsers. Supported
browsers are as follows:
Internet Explorer 9
Internet Explorer 10
Internet Explorer 11
Sadly modern browsers, such as Google Chrome, Microsoft Edge, and Mozilla Firefox are not
supported.
ActiveX
We also recommend the enabling of ActiveX, however this feature is only available in Internet
Explorer 9.
1. Navigate to the ‘Safety’ submenu under settings, (accessed via the cog). Ensure that ‘ActiveX
Filtering’ is enabled, as shown below.
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2. Following this, click the ‘Internet options’ menu option under settings, to bring up another
menu. The default tab in this menu is ‘General’. Select the ‘Security’ tab to access the menu
displayed above.
3. Hit the ‘Custom Level…’ button to bring up a menu with a long list of checkboxes. The option
at the top should be ‘.NET Framework’. Scroll down in this list until you come across an
option called ‘ActiveX controls and plug-ins’, as shown below.
4. Change the settings to the following:

‘Allow ActiveX Piloting’ to ‘Enable’
‘Allow previously unused ActiveX controls to run

without prompt’ to ‘Enable’
‘Allow Scriptlets’ to ‘Enable’
‘Automatic prompting for ActiveX controls’ to ‘Enable’
‘Binary and script behaviors’ to ‘Enable’
‘Display video and animation on a webpage that does not use external media player’ to
‘Enable’
‘Download signed ActiveX controls’ to ‘Prompt’
‘Download unsigned ActiveX controls’ to ‘Prompt’
‘Initialize and script ActiveX controls not marked as safe for scripting’ to ‘Prompt’
‘Only allow approved domains to use ActiveX without prompt’ to ‘Enable’
‘Run ActiveX controls and plug-ins’ to ‘Enable’
‘Script ActiveX controls marked safe for scripting*’ to ‘Enable’
5. Hit ‘OK’ to save the settings.
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Using the Web Interface
Once you have logged into the camera web interface, you will be presented with the following menu
options:
The default option, Live, is the screen you will be taken to upon logging in. This screen shows a live
feed of the camera or recorder’s cameras, with both the main streams and sub streams being
viewable. Using the buttons in the top right of the screen, you can zoom, , take a snapshot,
, (or multiple snapshots), , and record, .

Clicking the ‘Playback’ tab in the top right of the web interface will bring you to a playback screen
similar to that of the recorder and Smart Player, using which you can playback recorded footage.
(This option is only available on the web interface of recorders).
Clicking the ‘Setup’ tab in the top right of the web interface will bring you to the screen full of
options. From here, you can change the settings of your camera or recorder. For instance, the items
listed on the left hand side correspond to numerous items in the recorder’s main menu, so clicking
those will take you to menus that should be reminiscent of the recorder menus.
Clicking the ‘Logout’ tab in the top right of the web interface will log you out of the web interface.
Push Notifications
In order to receive push notifications from your system, you will first require to have both your
recorder set up for remote access via P2P, and the paid version of your mobile operating system’s
DMSS application.
Please note that currently the Windows 10 Mobile version of the DMSS app, wDMSS, does not
support push notifications.
1. Open your DMSS app, and hit the menu button, . Select ‘Alarm Manager’ from the list of
options.
2. Select the ‘Push Config’ option to bring you to a list of devices. Choose the device you wish
to enable push notifications on. This will bring you to the screen shown below and to the
right.
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3. Simply toggle the switch, to bring up a list of options. Choose the type of notification you
would like to receive, and when to receive them.
Email Alerts
If this option is enabled and set up, when certain events occur, an email is sent to you, alerting you
to them. A screenshot can be attached to the email that is sent.


should be ‘TCP/IP’. Click the ‘Email’ option to
Firstly, tick the tickbox titled ‘Enable’. This will enable email alert functionality. Next, you will need to
fill in all the other fields listed on the screen.
SMTP Server: The SMTP server of your email provider. This information can usually can be
located in the Forwarding/POP/IMAP section of your email settings.
Port: The port recommended by your email provider to be used in conjunction with
the SMTP server. This information can usually can be located in the
Forwarding/POP/IMAP section of your email settings.
User Name: The username required to login to the email box of the sender account. This will
typically be the email address of the sender account
Password: The password required to login to the email box of the sender account.
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Receiver: The email address of the receiver account. This account will receive the alerts.
Sender: The email address of the sender account.
Subject: The subject line that will appear in the email alert. Ticking the adjacent
‘Attachment’ tickbox will enable the attaching of screenshots alongside the alert.
Encrypt Type: The type of encryption the email will use.
Interval: The first interval field determines how long of a gap there will be between the
event occurring and the email being sent.
Once you have filled in all the fields, hit ‘Apply’ and then ‘Save’ to save them.
To test whether the settings you entered have worked, enable the tickbox titled ‘Health Enable’. This
will allow a test email to be sent. Hit the ‘Test’ button to send the test email. An email should arrive
in your account shortly afterward.
To determine what you wish to be alerted to via email, you must tick the relevant ‘Send Email’
tickboxes in the menus for detection, alarms & abnormalities. The detection menus can be found as
follows:
Navigate to the ‘Event’ menu under the


should be ‘Detect’. Leave this option be. You
Each type of detection (Motion, Video Loss & Tampering) has its own tab, and each tab has a similar
menu. There should be a tickbox titled ‘Send Email’ for each tab. If you wish to be alerted via email
to these types of detection, tick the tickboxes as you desire.
Clicking the ‘Alarm’ or ‘Abnormality’ options on the sidebar will bring up the menus displayed below.
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Each type of alarm and abnormality also has its own tab, and is capable of sending emails upon
being triggered. Tick the tickboxes in each tab as desired.
Camera Configuration
Motion Detection
Recording footage via motion detection can save you hard drive space, as footage is only recorded
when the camera in question has detected motion in the image. If set up, once recording is
triggered, footage will be recorded for ten seconds. If no more motion has been detected after this
period, recording will cease.
Motion detection must be set up on a per camera basis. Currently there is no way to do them all at
once.
Navigate to the ‘Event’ menu under the


should be ‘Detect’. Leave this option be. You
1. Select the channel of the camera you wish to apply motion detection to from the ‘Channel’
drop down menu.
2. Check the ‘Enable’ checkbox
3. Check the ‘Record Channel’ checkbox
4. Hit the Region ‘Setup’ button to bring a feed of the camera, divided into numerous
segments.
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5. From here, click and drag with the mouse to select areas of the feed. You will see segments
turning red. If motion is detected in a red area, recording will be triggered. If recording is
detected in a non-red area, it won’t.
6. Hit the ‘Enter’ button to save the region settings, and then hit the ‘Save’ button in the
subsequent menu to save all of your changes.
Additional Motion Detection Settings

There are numerous other settings for motion detection that you can change if need be. They are as
follows:
Latch: The time the event will last for once motion is triggered. (1-300 seconds, 10 by
default).
Sensitivity: How sensitive to detecting movement the camera will be. (1-6, 6 being most
sensitive)
Anti-Dither: Time to wait after an event before checking for motion again (5-600 seconds, 5
by default).
Colour Settings
A cameras colour, gain, BLC (Back-light compensation), WDR (Wide dynamic range), and day/night
settings can all be adjusted from the recorder.
Please note that not all of the aforementioned settings may be available on all cameras and/or
recorders.
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should be ‘Remote’. Click the ‘Image’ option
From here you can adjust the camera’s colour, gain, BLC, WDR and Day/Night settings. Hit ‘Save’
when you have finished to save your changes.
Please ensure that Day/Night is always set to ‘Auto’. Failing to do so could result in the camera being
unable to see at night, or being stuck in black & white mode during the day.
Recording Rates
It is possible to set individual encoding options for regular, motion detection, and alarm recording.


should be ‘Remote’. Click the ‘Encode’ option
This menu presents you with an abundance of options. Some of which are as follows.
Resolution The amount of pixels displayed onscreen. The higher the resolution is set, the more
detail your footage will have.
Frame Rate The amount of frames per second that are recorded. The higher the frame rate, the
smoother the footage will be.
Bit Rate The amount of data your camera is sending the recorder. The higher the bit rate,
the more detail your footage will have.
Please note that as you increase the above three settings, the more storage space the footage will
take up on your hard drive.
Recommended Recording Rates

Below are lists of encode settings that we suggest using for a good balance between recording time
& image quality.
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Please be aware that the settings listed below are our recommendations only, but your recorder will
still function with the default encode settings.
IP Cameras
Camera Type Compression Resolution Frame Rate Bit Rate Type Bit Rate (kbps)
1.3 MP 1280x720 1536
2 MP H.264 1920x1080 10 CBR 2048
3MP 2048x1536 4096
CVI Cameras
Camera Type Compression Resolution Frame Rate Bit Rate Type Bit Rate (kbps)
1 MP 1280x720 1536
H.264 10 CBR
2 MP 1920x1080 2048
Analogue Cameras
Compression Resolution Frame Rate Bit Rate Type Bit Rate (kbps)
H.264 D1 10 CBR 512
Naming Channels
Your recorder is capable of naming each camera, so you have a reference of where each camera is
located.


should be ‘Remote’. Click the ‘Cam Name’
option to bring up the menu displayed
opposite.
From here you can enter a name for each channel (Maximum 31 characters). Simply hit save when
you are done to save these names. They will now be displayed in the bottom left hand corner of the
corresponding camera tile.
CVI Camera On-Screen Display Menus

Please check the specifications table for your model of camera to see if this feature (OSD) is
supported.
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Since CVI cameras can’t have their settings changed via the web interface, they have functionality
built-in that allows for another menu to be brought up on-screen. This menu is independent of the
menus of the recorder.
To bring up the menu, first bring up the PTZ overlay as shown below. Selecting ‘PTZ’ from the system
menu will bring up the overlay. More details on this can be found in the ‘Pan-Tilt-Zoom & Motorised
Cameras’ section of the manual.
Pressing the plus button, , for the Iris setting will bring up the On-Screen Display (OSD) menu. To
navigate this menu, use the directional buttons for the PTZ to move up, down, left & right. Hitting
the plus button for the iris setting ( ) will act as an enter button.
Please note that the settings that appear on this menu for your camera may differ from those shown
above.
Options that have an enter symbol by them, , have to be entered into as there is more than one
option available to change.
Options that don’t can simply be changed by pressing left or right on the PTZ overlay.
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Selecting the reset option will reset all settings available in the menu to their default settings.
Selecting exit will close the OSD menu.
Pan-Tilt-Zoom & Motorised Cameras

Motorised Cameras
Motorised cameras can be distinguished from their non-motorised kin by the included ‘M’ in the
cameras product code.
For example, a motorised 3MP IP dome camera (with infrared) will have a product code of
VSIP3MPVDIRM, whereas a non-motorised camera of the same specification will have a code of
VSIP3MPVDIR.
Motorised cameras are not motorised in the sense that they can rotate, swivel etc. (These are Pan-
Tilt-Zoom / PTZ cameras). Motorised cameras are motorised with respect to its lens (Varifocal lens),
allowing the focus and zoom to be adjusted automatically, without need to open up the camera and
adjust these factors manually.
AutoFocus
There is a function on our recorders called ‘AutoFocus’. Using this function, you can have your
motorised camera automatically focus on an object with respect to its current zoom. To use this
function…
1. Right click on the camera tile that corresponds to the motorised camera, to bring up the
system menu.
2. Click the ‘AutoFocus’ option from the system menu.
3. Login to the recorder when prompted. This will bring you to the screen shown below.
4. From here, adjust the level of zoom you wish the camera to have using the slider bar titled
‘Zoom’
5. Hit the ‘AutoFocus’ button. This will cause the camera to correctly focus at that zoom level.
Pan-Tilt-Zoom Cameras (PTZ’s)

PTZ cameras, as the name suggests, can pan, tilt, and zoom. Because of this they offer more control
and customization than motorised cameras.
Basic PTZ Control

Our recorders come with a basic PTZ control mechanism. To do so, simply
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Presets & Tour
The tour function is used to switch the PTZ between set positions after a specified period of time. In
order to utilise this function, you will need to set some presets. These presets will be the positions
the camera will take. Any number of presets between 1 and 80 can be used in a tour.
To add new presets:
1. click on the ‘Presets’ option of the PTZ Function menu. This will bring up the menu shown
below
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2. Click the ‘Add’ button to add a new preset to the list on the right hand side.
3. Once the preset is added, use the onscreen directional controls & zoom/focus/iris meters to
place the PTZ into a desired position.
4. Hit the save icon, , when ready, to save this position to the preset.
5. Name the preset if needed.
Repeat the above process as many times as necessary for different camera positions. Once you have
all the presets you need, you can begin adding them to the tour.
To add presets to a tour:
1. Click on the ‘Tour’ option of the PTZ Function menu. This will bring up the menu shown
below.
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1. Right click on the camera tile that corresponds to the PTZ camera, to bring up the system
menu.
2. Click the ‘PTZ’ option from the system menu.
3. Login to the recorder when prompted. A small overlay will appear, as shown below.
This is a basic controller of the PTZ. Using this, you can adjust the focus, zoom and aperture (Iris) of
the lens, aswell as tilt the camera using the directional buttons.
Advanced PTZ Control & PTZ Functions

If you wish for your PTZ to operate more complex functions, you will need to use the PTZ’s web
interface.
1. Determine the IP address of the PTZ camera, and type this in the address bar of your
browser to access the web interface, as shown below.
2. Login to the PTZ using the username, admin, and the password, admin, to arrive at the
screen shown above.
3. Click the tab titled ‘Setup’ in the top right hand corner of the screen.
4. From the subsequent menu on the left hand side of the screen, select the ‘PTZ’ option, and
then ‘Function’. This will bring you to the menu shown below.
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2. Click the ‘Add’ button underneath the Tour table. This will add a new tour.
3. Click the ‘Add’ button underneath the Presets table. This will add presets to the tour.
4. Click on a preset in the table, so that it is highlighted yellow as shown above. Double click
the number in the ‘Preset’ column. This will bring up a drop down menu listing all other
presets. Click the one you will be using.
5. Double click on the number in the ‘Duration’ column. This will bring up a textbox that you
can type a value of how many seconds you wish the tour to remain at this preset.
Please note that the maximum amount of time a tour can remain at a preset is 255 seconds
(4 minutes, 15 seconds).
6. Repeat steps 4 & 5 for all presets.
7. Hit the ‘Save’ button under the presets table. This will save the presets & durations to the
tour.
Your tour will now be saved. To test, hit the ‘Start’ button, and your tour should commence.
Pan & Scan

The Pan function is used to make the PTZ continuously pan in a circle. The scan function is similar,
but the PTZ only pans between two set points. With the scan function, limits in both directions are
set, and the camera will not pan outside of these limits. Once the camera reaches the limit, it will
start panning in the other direction until it reaches the other limit.
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To setup Pan:
The Pan function is very simple, and the only setting you can adjust is the speed at which the camera
pans. This speed is represented by a number between 1 & 8, with 1 being slow, and 8 being fast. The
default speed for AutoPan is 5. If this is too slow or too fast for your needs, you can adjust the speed
by:
1. Click on the ‘Pan’ option of the PTZ Function menu. This will bring you to the following
screen.
2. Set a pan speed by using the slider titled ‘Pan Speed’.
The speed you set is automatically saved. To test out the pan function, hit the ‘Start’ button.
To setup Scan:
1. Click on the ‘Scan’ option of the PTZ Function menu. This will bring you to the following
screen.
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2. Set a scan speed by using the slider titled ‘Speed’.
3. Hit the ‘Set’ button to bring up two more buttons, titled ‘Set Left Limit’ and ‘Set Right Limit’
respectively.
4. Using the controls on the left hand side of the screen, move the PTZ into a desirable position
to be used as the left limit, and hit the ‘Set Left Limit’ button.
5. Move the PTZ into a desirable position to be used as the right limit, and hit the ‘Set Right
Limit’ button.
The settings should automatically be saved. To test out your scan settings, hit the ‘Start’ button.
Pattern
The pattern function is the simplest to use. The function records the movements you input to the
PTZ, which can then be played back in exactly the same manner. To setup this function:
1. Click on the ‘Pattern’ option of the PTZ Function menu. This will bring you to the following
screen.
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2. Hit the ‘Set’ button to bring up two more buttons, titled ‘Start Rec’ and ‘Stop Rec’
respectively.
3. Hit the ‘Start Rec’ button to begin recording.
4. Create your pattern by utilising the PTZ controls on the left hand side of the screen.
5. When you have finished creating your pattern, hit the ‘Stop Rec’ button.
The pattern will automatically be saved. You can also create other patterns by selecting a different
‘Pattern No’ from the drop down menu.
Conditional Behaviour
The PTZ can automatically perform certain actions under certain conditions. These possible
conditions are:
Initial Boot
Idle
Using these behaviours, you can have the PTZ automatically set itself to a preset, or perform a tour,
pattern or scan, once it initially boots, or when the PTZ goes idle. This will allow you temporarily take
control of the PTZ to look at a certain point if the situation demands it, and the PTZ will go back to its
programmed behaviour without further prompt.
To setup behaviour once booted:
1. Click on the ‘Boot Up’ option of the PTZ Function menu. This will bring you to the following
screen.
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2. Tick the tickbox titled ‘Enable’ to enable this behaviour.
3. Select the action you wish the PTZ to perform upon booting by selecting the relevant radio
button.
4. Hit the ‘Save’ button to save your settings.
You can test whether your selections worked by selecting the ‘PTZ Restart’ option from the menu,
and then hitting the ‘PTZ Restart’ button. This will make the PTZ reboot, and it will perform the
action you set upon booting.
To setup behaviour once idle:
1. Click on the ‘Idle Motion’ option of the PTZ Function menu. This will bring you to the
following screen.
2. Tick the tickbox titled ‘Enable’ to enable this behaviour.
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3. Select the action you wish the PTZ to perform once it has gone idle by selecting the relevant
radio button.
4. Choose a time, in minutes, that will represent how long it takes for the PTZ to go idle. Type
this time into the ‘Idle Time’ text box.
5. Hit the ‘Save’ button to save your changes.
You can test whether your selections worked by simply waiting for the PTZ to go idle, and seeing if
the action you chose is performed.
Scheduled Behaviour
The PTZ can automatically perform certain actions at certain times, and on certain days. To do this:
1. Click on the ‘Time Task’ option in the PTZ Functions menu. This will take you to the following
screen.
From here you can select an action for the PTZ to perform, and then map that action to a task. These
tasks can then be assigned to a time period. There are four tasks that can be assigned, and there are
six customisable time periods. The time periods are not unique for each day of the week, so bear this
in mind!
2. Tick the ‘Enable’ tickbox to enable this functionality.
3. Select the action you wish the PTZ to perform during a particular time period, by selecting
the relevant radio button.
4. Hit the ‘Period Setting’ button to bring up the menu shown below. From here you can
customise your time periods and tick which period you want this task assigned to.
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5. Customise your time periods as needed. Tick which periods and days you wish the action to
occur.
6. Hit the ‘Save’ button to save your changes. This will return you back to the previous screen.
7. Hit the ‘Save’ button on this screen also, this will save the task.
You can have up to four tasks on the PTZ. If you wish for multiple tasks to be the same, you can
utilise the ‘Copy to Task No’ option to copy the settings for a task to another.
Activating Functions
On the recorder, you can activate functions that have you have set up. To do so, simply bring up the
PTZ overlay on the recorder. From here, simply click the arrow on the right hand side of the overlay
to open up numerous new options.
These new options are the functions mentioned previously. Which are as follows:
Preset: The PTZ will move to a set position.
AutoPan: The PTZ to continuously pan at the speed set in the web interface.
Tour: The PTZ will switch between preset positions.
Pattern: The PTZ will move according to a recorded pattern.
AutoScan: The PTZ will pan between two points at the speed set in the web interface.
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If there are numerous patterns, tours or presets set up, the one that is executed can be changed by
altering the number in the ‘No.’ box.
Smart PSS
Smart PSS is a piece of software you can install to your Windows PC (or Apple Mac), that allows you
to remotely view live footage and play back footage.
Downloading & Installing Smart PSS

The Smart PSS software is available to download from our website; http://www.rhinoco.com.au
Navigate to http://www.rhinoco.com.au/ in a web
browser.
Select the ‘Support’ option from the navigation

bar, then select the ‘Downloads’ option from the
subsequent drop-down menu
This will bring you to the downloads page. Select

‘Video Surveillance Products’ from the various
tabs, and scroll down to the ‘NVRPRO’ section, as
shown opposite.
From here, you can see that the bottommost two options in this section are the installers for the
Mac & Windows versions of Smart PSS.
1. Simply click the version that corresponds to your computer’s operating system, and a .zip file
containing the installer will automatically download.
2. Locate the downloaded file, and unzip the .zip file.
3. Run the executable file that was extracted from the .zip file. This will begin the installation
process.
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4. Hit ‘Next’, and accept the End User License Agreement.
5. Select the components of the software you wish to install.
6. Select an installation path and hit install.
Setting Up Smart PSS

Once installed, run the Smart PSS software. When prompted, log in using the username, admin, and
the password, admin. This will bring you to the following screen.
From here, you can add your recorder to the software, so you can view and playback its footage.
1. Hit the devices button, , to open the devices menu.
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2. Hit the ‘Manual Add’ button in this menu to bring you to the screen shown below:
3. Give your recorder a name for your own reference in the

‘Device Name’ field.
4. If connecting via P2P, set Register Mode’ to ‘SN’. If
connecting via an IP address, set this option to
‘IP/Domain’
5. Fill out the remaining fields up to the ‘Get Info’ button
6. Hit the ‘Get Info’ button. All fields under the ‘Device
Details’ header should now be filled out.
7. Hit the ‘Add’ button to add the recorder to Smart PSS.
Live View
Once your device has been added to Smart PSS, it is now possible to view live footage from the
recorder.
1. From the main menu, select the Liveview button, , to bring you to the following screen.
2. On the right hand side of the screen, you will see a folder called ‘Default Group’. Expand this
folder, and expand the recorder located within the folder.
3. You should be presented with a list of cameras connected to the recorder. Double clicking a
camera will add it to the live view screen.
Playback
Once your device has been added to Smart PSS, it is now possible to playback recorder footage from
the recorder.
1. From the main menu, select the Playback button, , to bring you to the following screen.
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2. On the right hand side of the screen, you will see a folder called ‘Default Group’. Expand this
folder, and expand the recorder located within the folder.
3. You should be presented with a list of cameras connected to the recorder. Select the
cameras you wish to see footage for, and use the search function at the bottom right of the
screen to bring up the correct day of footage on the timeline.
4. Using the timeline at the bottom of the screen, clicking a desired time will take you to the
footage recorded at the time, allowing you to play it back.
Backing Up Footage Using Smart PSS

You can back up recorded footage using the Smart PSS software. Footage backed up in this software
can be exported in the proprietary file format that the recorder exports to, or can be exported
directly as a .avi file, removing the need to use Smart Player to convert the footage.
1. From the main menu, select the playback button, , to bring you to the playback screen.
2. Bring up the correct time-span of footage on the timeline.
3. Select the start time of the footage you wish to back up in the timeline, and hit the Time
Clip button, .
4. Select the end time of the footage you wish to back up in the timeline, and hit the Time Clip
button, , again. The menu shown below should pop up:
5. Hit ‘Browse’ to choose where on your system

you want the exported footage to go.
6. Select your ‘Export Format’
7. Hit the ‘OK’ button. Your footage will be
backed up to the location you selected earlier.
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Troubleshooting
Please refer to the FAQ table below for easy troubleshooting. The table in question describes some
typical problems and their solutions. Please consult this guide before contacting your place of
purchase.
PROBLEM SOLUTION
• Ensure that the power cable is firmly connected to the recorder,
and to the wall socket.
No power to the recorder. • Ensure that the switch on the rear of the machine is in the ‘On’
position.
• Confirm that there is power from the outlet.
• Ensure that your cable of choice is firmly connected to the

recorder, and to the monitor.
• Ensure you have selected the correct input on your monitor.

Recorder not being displayed on
your monitor. • Ensure your screen resolution is properly set. To reset to the
default resolution, turn off to recorder, and hold Shift when you
turn it back on.
• Test the recorder’s display output with another monitor.
• Ensure that you are not in playback mode.
• Check and test camera. Is the camera receiving power? Does it

No live video being displayed
work when connected to other cables?
from your cameras.
• Check and test the cables. Does it work when another camera is
connected?
Recorder displaying ‘No HDD’. • Check if the HDD is installed and properly connected.
• Check if the HDD is installed and properly connected.

Recorder not recording video. • Check that the recording method you have chosen to implement
is in use. (See: Recording Schedules).
• Check that motion detection is enabled for the channel in

question in the ‘Detect’ menu.
Motion Detection not working. • Ensure that a period has been selected in the ‘Schedule’ menu,
and that it is yellow.
• Increase your ‘Sensitivity’ level.
Recorder will not detect your USB • Ensure that the USB drive is formatted to FAT32.
flash drive. • Use another USB flash drive to test.
• Make sure that extra steam is enabled for each camera.

No video over the network. (Web
Interface or Mobile) • Ensure the extra stream settings are set to recommended
settings.
49
Can’t view the web interface in • Ensure you have installed the ActiveX controls
Internet Explorer • Check that the ActiveX controls are enabled.
50

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General Setup Guide

Camera Setup .......................................................................................................................................... 1

Do not expose the cameras to excessive heat, cold, or moisture.

Service should only be handled by qualified technicians.

Running Your Cables

Keep cables away from water and excessive heat.

Keep your cables kink free to prevent wear & tear.

6. Adjust the camera to your desired position.

Do not expose the recorder to excessive heat or moisture.

Service should only be handled by qualified technicians.

Connecting Your Recorder

Recommended Hard Drives

Hard Drive Installation

Verifying Hard Drive Installation

The 'Color Setting' menu option allows the brightness, contrast,

The 'Manual Control' menu option is used to toggle manual recording on

The 'Remote' menu option is used to connect to cameras, both on the

Channel View Menu

The selected option on the side, by default,

The open tab on the top, by default, should

The selected option on the side, by default,

The open tab on the top, by default, should

Creating New Accounts

Changing Account Details

The selected option on the side, by default,

The open tab on the top, by default, should

Playing Back Footage

Converting Footage to .avi Format

2. Change the ‘Export Format’ option from JPG to AVI

Navigate to the ‘System’ menu under the

The selected option on the side, by default,

Navigate to the ‘System’ menu under the

The selected option on the side, by default,

5. Change back to the main screen (Screen-1).

Setting up a USB Modem

The selected option on the side, by default,

2. Tick the ‘Enable’ checkbox.

Remote Access (Via P2P)

Navigate to the ‘Network’ menu under the

The selected option on the side, by default,

Camera Configuration for Remote Access

Navigate to the ‘Camera’ menu under the

The selected option on the side, by default,

‘Compression’ set to ‘H.264’

‘Resolution’ set to ‘CIF’

‘Bit Rate Type’ set to ‘CBR’

‘Bit Rate’ set to ‘320’ kbps

gDMSS HD for Android tablets iDMSS HD for iPad

wDMSS for Windows 10 Mobile

DMSS Configuration for Remote Access

Remote Access (Via DDNS)

Navigate to the ‘Network’ menu under the

The selected option on the side, by default, should

1. On the recorder, change the HTTP port from port 80 to port 88

The selected option on the side, by default,

1. Tick the ‘Enable’ box to enable DDNS.

Manually Addressing IP Cameras

Navigate to the ‘Camera’ menu under the

The selected option on the side, by default,

4. Change the settings to the following:

‘Allow previously unused ActiveX controls to run

‘Allow Scriptlets’ to ‘Enable’

‘Automatic prompting for ActiveX controls’ to ‘Enable’

‘Binary and script behaviors’ to ‘Enable’