Documente Academic
Documente Profesional
Documente Cultură
HDS Confidential 1 of 5
3 System Hang during non-stop code exchange from V4.3/C to V4.6/A
Phenomena System Hang during non-stop micro exchange executed from V4.3/C to V4.6/A.
Severity High
Conditions of Occurrence 1.DF800H
2.CTL reboot
Cause The kernel function was called when the system state flag was made READY when
CTL was rebooted, and the information of the special process was not reflected in local
memory. So CTL wait for long time until local memory is reflected.
Affected Products/Version 0832/E or later
Fixed Product/Version Version: 0843/C, 0846/A or later
Category Micro exchange
Changed Part MICRO-Disk
HDS Confidential 2 of 5
7 ENC failure and system down occurred with the IO operation
during ENC micro exchange, LU switch, or format
test
Phenomena ENC failure and system down occurred with the IO operation ENC micro exchange,
LU switch, and the format tests.
Severity High
Conditions of Occurrence 1.DF800S/M/H
2.LU switch (LU load balance) or cache Directory switch operation(controller
blockage and micro exchange)
3.Under the condition 2, initialization process and the another side's CSDS write
operation crossed each other
4. Under condition 3, the initialization of the flag in another CTL side core is executed
Cause When LU is switched, the flag in 0Y core is cleared by the micro program bug and the
response is not returned to demand origin core of LU switch. Therefore, 1X core keeps
waiting for the response in the demand origin of the LU switch. As a result, Kernel
Processing Error is generated.
Affected Products/Version 0832/E or later
Fixed Product/Version Version: 0843/C, 0846/A or later
Category MICRO-FC
Changed Part MICRO-Disk
8 The pin over occurred with host IO and ENC micro exchange.
Phenomena The pin over occurred with host IO and ENC micro exchange. "H06J00 [DCTL]The
unexpected completion was detected[E_IRQ6](CTL-0)"
Severity High
Conditions of Occurrence CHK1 occurred
Cause CHK1 generated, flag executing JOB of each PATH number had not been turned off
and HDD device discovery operation was not executed. Therefore, all device reset
piled up in concerned PATH, the PDEV time-out happened frequently with Pin over
Affected Products/Version 0832/E or later
Fixed Product/Version Version: 0843/C, 0846/A or later
Category Common
Changed Part MICRO-Disk
HDS Confidential 3 of 5
10 Watch-dog timeout error occurred with pair delete operation
Phenomena The hardware error occurs by a CTL, a kernel processing error and Watchdog time-out
occur by another CTL, and the subsystem is downed.
Severity High
Conditions of Occurrence 1.CTL failure is occurred
2.DF800H
Cause The processing to match the synchronization between two cores causes the deadlock.
Affected Products/Version 0840/A or later
Fixed Product/Version Version: 0845/A or later
Category Common
Changed Part CTL Failure
HDS Confidential 4 of 5
14 A CTL failure is generated by Micro program error [POM]/ [SNR].
Phenomena A CTL failure is generated by Micro program error [POM]/ [SNR]. HJ2CQG Micro
program error[POM]
Severity High
Conditions of Occurrence 1. Pairs of Snapshot or True Copy Extended Distance exist
2. Hosts are executing I/O to the pairs or Snapshot restoring is executing
3. Single CTL failure has occurred
4. Ownership of a LU not belonging to the pairs defined by condition 1 and 2. Even if
the CTL failure has occurred, it is possible to change the LU ownership because
microcode manages which CTL owns the LU in each CTL.
Cause If pairs of Snapshot or True Copy Extended Distance exist, the data is copied to Data
Pool before new host I/O updates the data on P-VOL. When single CTL failure has
occurred, the table on memory is abnormally updated because of the conflict of the
process of data copy and changing ownership of a LU. As a result, “Micro program
error [POM]” occurs when the incorrect data on the table is found.
Affected Products/Version 0832/E or later
Fixed Product/Version Version: 0845/A or later
Category Common
Changed Part MICRO-Disk
HDS Confidential 5 of 5