CHAPTER 03

OBJECTIVIES&METHODOLOGY
Specific Objectives:

The objective of my study is to understand and critically analyze the recruitment and selection procedure at
Frontline (NCR) Business Solution Pvt. Ltd

1. To know the prospect or recruitment and selection procedure.

2 To study recruitment selection methods in company
RESEARCH METHODOLOGY
Research is a "careful investigation or inquiry specially through search for new facts in any branch of knowled ge."

The project is a systematic presentation consisting of the enunciated problem, formulated hypothesis, collected facts or
data, analyzed facts and proposed conclusions in form of recommendations.

Kind of Research

The research done by

Exploratory research:

This kind of research has the primary objective of development of insights into the problem. It studies the main area
where the problem lies and also tries to evaluate some appropriate courses of action.

3.2Sample Size:

The sample is selected on the basis of random sampling technique drawn from FRONTLINE (NCR) BUSNIESS SOLUCTION
PVT. LTD. A sample of 75 employees is selected and analysis has been done by questionnaire.
 3.2 DATA COLLECTION & DATA SOURCES

i. Primary:
The primary information was collected through face to face interview, observation and by
participation in the recruitment and selection process.

ii. Secondary:
The secondary information was collected from website, magazines, memorandum, books and some
other relevant sources.
 3.3 TOOLS USED FOR DATA COLLECTION

RESEARCH DESIGN

A research design is purely and simply the framework or plan for a study that guides the collection and
analysis of the data. The function of research design is to ensure that the required data are collected accurately
and economically. The research design used in the study was EXPLORATORY RESEARCH.

EXPLORATORY RESEARCH

Exploratory research is defined as the initial research into a hypothetical or theoretical idea. This is where a
researcher has an idea or has observed something and seeks to understand more about it. An exploratory research
project is an attempt to lay the groundwork that will lead to future studies, or to determine if what is being observed
might be explained by a currently existing theory.
Interview

Basically for the unskilled or semi-skilled candidate’s interview HR and consultant department takes the interview
and for the skilled candidate with HR and Consultant department, GM also takes the interview.

 Comprehensive interview-

Ist part of interview is comprehensive interview which is handled by HR Department when a candidate come for
the interview first of all he is called in HR Department. The HR Head asks his/her Basic introduction, work
efficiency and knowledge if HR is not satisfied they won’t move on the IInd part of the interview, as question,
round is over they will say simply THANK YOU and the next candidate is called and if they are impressed with
the candidate they will move to IInd part of the interview.

 Technical Questioning Round-

Moving on to 2nd part of interview from here the candidate who is selected in 1st round will be taken to respective
consultant department where there is vacancy. The technical round will handled by the respective consultant
department. that the candidate will be asked technical questions. Questions may focus on his/ her previous work
or on real/ hypothetical technical problems. It seen that the candidate proves himself/ herself but also they admit
to what they don/t know.

DATA ANALYSIS & INTERPREATYION

DATA INTERPRETATION

A questionnaire was prepared for the purpose of getting feedback from the employees and manager regarding
"Recruitment & Selection Procedure" of their company. 30 employees are selected from different department and
were distributed the questionnaire from the purpose of the study.
1. Are you happy with the Recruitment process?
Recruitment No. of Respondents Percentage

Yes 68 90.7

No 7 9.3

Total 75 100

120
100
80 No. of
Respondents
60
Percentage
40
20
0
Yes No Total
2.How do you feel about interview panel?
Recruitment No. of Respondents Percentage

Excellent 30 40

Good 33 44

Satisfactory 10 13.3

Poor 2 2.7

Total 75 100

120
100 No. of
80 Respondents
60
40 Percentage
20
0
or l
nt d
or
y ta
l le oo ct Po T o
ce G
x fa
E tis
Sa
 3Are you happy with the salary what you offered from the company?
Recruitment No. of Respondents Percentage

Yes 24 32

No 51 68

Total 75 100

120
100
80 No. of
Respondents
60
Percentage
40
20
0
Yes No Total
 1. Did Parvathi Managing fulfill the commitments which are given to you at the time of interview?
Recruitment No. of Respondents Percentage

Yes 42 56

No 13 17.3

Cant Tell 20 26.7

Total 75 100

120
100
No. of
80
Respondents
60
Percentage
40
20
0
Yes No Cant Total
Tell
5.Did you have the right Designations?
BG Checks No. of Respondents Percentage

Yes 34 45.3

No 27 36

Not Replied 14 18.7

Total 75 100

120
100
No. of
80
Respondents
60
Percentage
40
20
0
Yes No Not Total
Replied
 6What should be the company’s main source of BG Check?
BG Checks No. of Respondents Percentage

Employment Bureau 4 5.3

Direct Verification 17 22.7

Third Party Verification 39 52

Placement agency 13 17.3

Others 2 2.7

Total 75 100
 0
20
40
60
80
100
120

Employment
Bureau

Third Party
Verification

Others
No. of

Percentage
Respondents
 1. What should be the best recruitment sources according to your preference?
Recruitment No. of Respondents Percentage

Internal Recruitment 63 84

External Recruitment 4 5.3

Both 8 10.7

Total 75 100
 0
20
40
60
80
100
120

Internal
Recruitment

External
Recruitment

Both

Total
No. of

Percentage
Respondents
 2. Did you fully know about the company policies before joined in this company?
Recruitment No. of Respondents Percentage

Yes 10 13.3

No 65 86.7

Total 75 100

120
100
80 No. of
Respondents
60
Percentage
40
20
0
Yes No Total
 3. Did you under gone any Written Test during Recruitment?
Recruitment No. of Respondents Percentage

Yes 75 100

No 0 --

Total 75 100

120
100
80 No. of
Respondents
60
Percentage
40
20
0
Yes No Total
 4. How do you think about Recruitment and selection procedure in your company?
Recruitment No. of Respondents Percentage

Satisfactory 70 93.3

Unsatisfactory 5 6.7

Total 75 100

120
100
80
60
40 No. of
20 Respondents
0
Percentage
l
y

ta
or
or

To
ct
ct
fa

fa
t is
tis
Sa

sa
Un
CHAPTER 5

CONSLUSION
5.1 CONCLUSIONS

Based on the analysis through the questionnaire responses the following is the conclusion of the study.

The organization follows the rules and regulation involved in their Recruitment and Selection Procedure of the
organization. However, there is some scope for improvement with regard to following:

1. The managers are fully satisfied with the existing Recruitment and Selection procedure.

2. The recruitment and Selection procedure should not be lengthy.

3. To some extent a clear picture of required candidates should be made in order to search for appropriate
candidates.

4. The Recruitment and Selection procedure should be impartial

 5.2 FINDINGS

Selection:

1. Frontline (NCR) Business solution Pvt. Ltd.has a structured and standard selection process. This is
strictly followed by the selection board that is empowered by the organization.
2. After sorting CVs the selection process is done by the selection criteria.

The selection process takes place in the following order:

 After sorting CVs candidates are called in the plant only for the further process. They are told to fill
the application form and submit it in the reception area and are told to wait at the reception.

 The candidates are called for the interview. This interview includes some compressive as well as
technical questions. The HR Head asks his/her Basic introduction, work efficiency and knowledge If
HR is satisfied then only they’ll move towards the IInd part of the interview. The technical round is
handled by the respective consultant department, that the candidate will be asked technical questions.
Questions focus on his/her previous work or on real/hypothetical situation.
3. Once the recruitment and selection process is done. Offer letter are rolled out only after reference
checks are being done.
4. Contractual as well as casual employees are hired.
1 that forty six% employee recurited via e-recruitment,12% hiring agency,7% newspaper, 24% institution campus and11% via

other sources

2.Learn tells that 36% utilized by way of e-recruitment,24% university campus, 7% newspaper, 12% walk-in-interview, 10%

worker referrals and 11% by way of other sources.

3.it shows that seventy six% employee says that yes they provide all understanding about job profile at the same time 10% say No

and14% say they do not provide all know-how.

4.company employee says that fifty six% say interviewer have pleasant behavior, 32% say typical and 12% say they have stressed

conduct.

5.company employee that 56% say interviewer have pleasant behavior, 32% say normal and 12% say they've harassed habits.
 LIMITATIONS OF STUDY

The project has inherent limitations due to its potential scope

1) Eight weeks is too short to give shape to a new idea in an old set up like escorts.

2) Less importance to long term operational benefits.

3) Expenses for HR Departments are not viewed as investments.

Since Frontline (NCR) Business Solution Pvt. Ltd is a large organization with its strongly set business practices,
so extensive efforts and change in organization thinking will be necessary in order HR Department.
 BIBLIOGRAPHY

 Personnel management by Sunit Kumar Jha, Aditya publishing house Madras, 1992.

 Research methodology by Dr. & Dr. Deepa Gupta

 CHHABRA T.N, Principles & practices of management, Dhanpat Rai and co. (p) Ltd, Delhi, 2000.

 Practice of Human Resource by ABHISEK SHARMA