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Customer Contact
Customer Company Name
Customer Address
Customer City, State Zip code
Dear Customer,
Authorized Service Partner (ASP) Company Name continuously strives to provide you with the
highest quality products and solutions. We take this responsibility very seriously. To this end, we
monitor our quality control and storage system test processes to ensure that these products and
solutions operate at peak performance.
Hitachi Data Systems Engineering has released and alerted us of an important microcode update.
This update contains a series of quality and feature enhancements designed to keep your operating
environment free from any known defects or performance problems. We request that you implement
this mandatory microcode at your first opportunity.
For advice on how these microcode improvements might apply to your specific operating
environment, please consult your ASP Company customer service representative.
Thank you for your attention to this matter and for your continued business with ASP Company.
Sincerely,