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The Handwash With Soap (HWWS) project that social behaviour change campaign (SBCC) than
was rolled out in mid-2016 in 38 schools and at a vulnerable child from a disadvantaged
one Rotary centre at 12 locations in the bustling background diligently carrying a small bar of soap
metropolis of Mumbai has been a life-altering with her to school everyday, to wash her hands
exercise for school children, teachers and with soap at critical times. This is Komal’s story.
volunteers. The intervention which focuses on
Waving Goodbye To Stomach Aches, With
school children – the first-of-a-kind in the urban
Clean Hands: Komal, 11 years
setting – by city-based NGO Citizens Association
for Child Rights (CACR), follows a simple Abandoned by her
philosophy: catch them young and introduce to father, raised by a
them a simple, easy change in one daily habit, single mother who
one that they can practice for the rest of their lives works as a domestic
and keep diseases at bay. help and living in an
unhygienic slum, 11-
While the project is designed to make
year-old Komal
children look at the innocuous task of washing
Pradhan is one of the
their hands with new eyes, it has also dispelled a
most vulnerable
popular but incorrect notion that handwashing
children to study at the BMC-run school in the
with soap is a matter of privilege, a luxury ill-
Chakala area, a school where children from
afforded by those from economically weaker
underprivileged homes study. Hers is one of the
sections. The project has transformed the way
38 schools where the HWWS project was
impressionable schoolchildren and their parents
implemented in the academic year 2016-2017.
perceive soap as not an extravagance but a
Komal and her classmates in Standard 6 were
necessity, a vital good to secure their health and
among those who participated in the HWWS
ensure an ailment-free life in the long-term. What
project. Students from Standards 3 to 8 were
can be a greater testimony to the success of this
covered by the programme.
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rest of the class to queue up and follow Aditya in batches of four. “The perfect combination
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of basic messages about a
Aditya leads them down the corridor where washbasins are
very important habit
located. delivered in a creative way
by bright, friendly
Under the vigil of their monitors, the entire class proceeds to youngsters has brought a
change in the behaviour of
wash their hands with soap. They scrub their hands with soap
our students. I have also
together careful to not waste the running water. Some children noticed that shy students
even hum the Handwash song they were taught, under their have also gained the
confidence to interact and
breath. The monitors maintain record of the handwashing express themselves.” - Mr.
frequency of each student, reminding those who are in a hurry to Ramanuj Kharwar,
Teacher, Chakala, Hindi
slow down and get the dirt out from under their nails. In a span of School
less than 10 minutes, the entire class of 18 returns to the “Simran Jasani, the volunteer
classroom with spotless, clean hands. Aditya and Ananya return from CACR who taught my
students how to wash their
the bar to Ms. Gawde, who puts it back into the box. And returns hands with soap won our
her attention to the lesson she has planned to teach them. hearts with her friendly
nature. The students often ask
Students who wish to use the toilet during class hours are me when Simran didi will visit
us next. The interactive
encouraged to take the soap with them, while the monitor
element of the project
maintains a record of the student’s name so that he/she can ensures 100% participation.
This has spilled over into our
remember to ensure that the student returns the soap to the
regular lessons as well. I find
teacher. that the entire class is more
responsive and expressive
The entire system runs smoothly without any glitches at the because of the HWWS
Chakala school. It has numerous highlights. project.” – Ms. Chaitali Shah,
Teacher, Dixit Road English
School
It is inclusive and participatory, involving everyone from
“I took a personal interest in
class teachers, students and monitors. the HWWS sessions
It increases a sense of ownership in both the teachers conducted by the NGO as I
saw it as a learning
and monitors with regard to taking care of the soap; and experience for me as well.
in the students when it comes to making sure they don’t Most grown-ups do not
know how to wash their
waste this precious commodity.
hands. My students and I
By appointing monitors on a rotational basis, each child have both learnt the correct
technique. The lesson has
gets to feel responsible for the soap and for the way
been deeply engrained. I
his/her classmates wash their hands. This hones don’t need to remind them
leadership skills in the children. to bring soap or to wash
their hands with it.” – Ms.
Most importantly, the special attention given by the Madhuri Singh, Nityananda
school community to soap and its usage makes the Marg, Hindi School
importance of soap clear to every child. “The students now take the
act of washing their hands
By keeping the soap bars in the classrooms where the
with soap very seriously.
teachers can keep an eye on them, and not in the toilets, They tell me that they have
even taught their parents the
when they are not being used, the school is able to
correct technique. The
ensure that soap doesn’t go missing or get wasted. This HWWS project has benefitted
system also ensures that students don’t have to bring the school and the
community, – Ms. Swapna
soap from their homes and risk soap soiling their books. Gawde, Teacher, Chakala,
Marathi School
The problem the school faced earlier is thus washed away.
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Soap donated by SMC, Soap boxes by Taking a cue from their selfless
Teachers Headmistress, the teachers of the Chakala school
have resolved to chip in funds and contribute
Ms. Vishakha Veerkar
plastic soap boxes to the school, so that the
is one of the most
soaps can be stored properly. It is a small cost
motivated individuals
but a big move that signals a change in the
in the municipal
mindset of the teachers: “This is our school. We
school system in
must do our bit to sustain the HWWS project that
Mumbai. As the
benefits our students.”
Headmistress of the
Marathi medium Pleased by the interest taken by her staff,
she has inspired not just her staff but also the the meet of the School Management Committee
parents of the students to take an interest in the (SMC). This is a body that comprises the HM, a
HWWS project that took place in her school for few teachers and parents, and a member from an
Standards 3 to 8 in the academic year of 2016- NGO among others. The SMC’s role is to oversee
our school to lose the momentum created by the initiative taken by one motivated Headmistress
soap,” she elaborates, adding that she bought inspire others in the system to get involved
about 40 bars for about Rs 400, 8 bars for each
help the school and community take
class to last the year. While HMs are not
ownership of the HWWS habit
expected to provide soap, through the simple act
sustain the activity of HWWS in the long
of taking the initiative, Ms. Veerkar not only
run.
solved the soap availability problem but inspired
her staff to follow her example.
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The 17-year-old who studies science in Class 12 at Cathedral “The volunteer bhaiyya
and John Connon School came to be a part of the CACR family taught us the importance of
personal hygiene. I now wash
when he participated in World Handwashing Day celebrations in my hands with soap, trim my
October 2016. “As I practice photography as a hobby, I nails and pay attention to my
overall appearance. My
volunteered to click photographs at the event. By the end of the
father is a taxi driver. He
day I was hooked. As my school requires me to perform one gives me Rs 20 as pocket
hour of community service every week, I decided to dedicate my money. I spend Rs 3 on a bar
of soap. I carry it in my shirt
Saturday mornings to volunteering for CACR’s Handwash With pocket, as it is easy to access
Soap Project at the Tanklane municipal school.” whenever I need it.” – Vinit
Mishra, Std. 5, Nityanand
Kevin’s batch comprised boys and girls from Standard 8. Not Marg, Hindi School
A Surprise Visit from Simran Didi teaching a total of 45-50 students. As I was a bit
nervous during my first session I had requested
It was minutes before the last bell, marking the
Ms. Shah to be present to help me maintain
end of the school day at Dixit Road English
discipline. By the end of the session I had been
Municipal School. Ms. Chaitali Shah, the class
able to strike a rapport with the children as they
teacher of Standard 4 had stepped outside her
were extremely enthusiastic and responsive to
classroom for a few minutes to attend to some
the idea of learning something new from
work in the staff room when the sound of
someone new.”
thunderous applause made her rush back. “I
could hear my students cheering and clapping
loudly.” To Ms. Shah and others it may have
sounded like a Bollywood celebrity had entered
the classroom taking the students by surprise. But
the visitor turned out to be someone who,
according to Ms. Shah, “holds a very special
place in the hearts of students and teachers
alike.”
volunteer with CACR who approachable figure. The children crowd around
had conducted the HWWS her asking when she will be returning to take
session for Ms. Shah’s more sessions. “First let me see how much you
students up until December remember what you were taught. Please return to
2016. If the warm welcome your seats,” she responds. The students scamper
she received upon entering back to their desks and wait with bated breath.
the classroom three months after her final session Simran slowly chants 6 words in Hindi which
is any indicator, Simran’s stint as a volunteer was sends a wave of excitement through the
remembered me,” says the overwhelmed 18-year- Sabse pehle hota hai haath geela…
old, who happened to be in the vicinity and
The children take up the rest of the Handwash
decided to drop in to say hello to her students.
song without any prompting
Currently studying for a Bachelor of Arts degree
Haan, phir haath mein naachein sabun rangeela
at Jai Hindi college with plans of pursuing
Haath se hota phir haath ka saath
psychology in the future, Simran was driven by
Aur phir ghoomke aage peeche khelein haath
her interest in social work and helping younger
children to volunteer for the project. She later Khelo khelo khelo tab ungliyon mein ghuskar
became a Coordinator in the programme, Aur phir chalaao naakhoono ka chal-chala kar chakkar
managing to strike the perfect balance between Haath karein pani mein cham cham cham
college and social work. “I used to take two Kyunki saaf haathon mein hi hai dam.
batches Standards 4A and 4B, at this school,
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Simran is pleased to see that the children not only 22-year-old Mansi Jain first joined
remember the words of the song she CACR as a volunteer in its
painstakingly taught them but also remembered Computer Literacy Programme in
the more important gestures that make up the five 2015, a natural choice for
steps of handwashing. “Do you still wash your budding IT engineer who is
hands with soap?” she asks them. “Yes, Didi”, studying for a Bachelor’s in Engineering degree at
they answer. K. J. Somaiyya College. “When some of my
college seniors who are also volunteers at CACR
When do they wash their hands, Simran probes
told me about the new HWWS project, I
further.
remember joking, “Why does anyone need a
“After I feed my pet cat and play hand washing programme? It is such an easy
with it,” replies 11-year-old Natasha thing to do. Obviously everyone knows it and
Makwana. doesn’t need to be taught.” However her recent
exposure to sanitation issues in rural Maharashtra
during a clean-up activity in a village made Mansi
“Whenever I return home after
consider signing up for the HWWS project. “I’m
running errands for my mother,”
glad I decided to volunteer. The orientation
quips her classmate Shashank
session for 30 of us volunteers by UNICEF was
Yadav.
an eye-opener. It was a major learning
“Didi, I’ve even taught my younger experience for me. I realised how I, like so many
brother Alladin to wash his hands others was washing my hands the wrong way. I
properly. He used to have the could see there was a need to cultivate a positive
dirtiest hands in our family and often behavioural change in this most basic habit.”
fell sick,” shares Riyaz Mullah,
Mansi taught a class of 45 students at Nityanand
beaming when Simran praises him.
Marg, Mumbai Public School. “The modules are
Simran sighs happily. “I’m glad that they still perfect. The language is child-friendly and the
remember and practice what I tried to inculcate in activities come with clear instructions, making
them across 12 sessions even now after so many them easy to conduct. Personally, I found the
months have lapsed.” outdoor activities more participatory. In the
classroom sessions, the children who are slightly
The only challenge she faced was “’breaking
more confident than others tend to dominate the
down difficult concepts like defecation and the
discussions. Having the class teacher around
names of diseases into simple, colloquial Hindi”.
helped, as she not only helped me bring the class
The volunteering experience has made Simran a
under the control whenever the children became
“more humble, patient person and a confident
too boisterous. She also ensured that there was
public speaker. This is quite a change for
continuity by reminding the children to practice
someone who used to break into a sweat earlier,
what they had learnt in my weekly session,”
at the thought of addressing even 10 people.”
recalls Mansi.
Mansi’s Method
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According to Mansi, what makes the module a joy my batch and I would strongly recommend it to all
to deliver is the fact that it provides a basic outline my fellow volunteers.”
of what is to be covered and how during each of
Aside from role play, Mansi found that the
the 12 sessions but also gives individual
children also took to the improvised version of the
volunteers room to innovate and improvise. Citing
popular game of Lock and Key.
an example, Mansi shares how she chose to use
the medium of theatre and role play to make her At a personal level, Mansi admits to becoming
sessions more engaging and fun. more self-conscious about properly washing her
hands with soap. “My journey as a HWWS project
volunteer has made me a more reflective person.
After every session, I would look back and see
what I could have done better. I learnt how to
soften my tone when talking to children and to be
more sensitive to their voices.”