COMPETENCY ASSESSMENT RESULTS SUMMARY (CARS)

Reference Number: 1 7 0 8 0 1 1 1 7 2 0 0 0 0 0 0 1
Candidate’s Name:
Assessor’s Name: Kit Adolf C. Mancol
Title of Qualification Contact Center Services NC II
UNIVERSITY OF CEBU
Assessment Center: Date:
(Banilad Campus)
The performance of the candidate in the following unit(s) of competency and
corresponding methods Satisfactory Not Satisfactory
Unit of Competency Assessment Method
1. PERFORM CUSTOMER SERVICE A. Written Test  
DELIVERY PROCESSES B. Demonstration  
C. Oral Questioning  
2. PERFORM CUSTOMER SERVICE A. Written Test  
DELIVERY PROCESSES B. Demonstration  
C. Oral Questioning  
3. DEMONSTRATE ABILITY TO A. Written Test  
EFFECTIVELY ENGAGE CUSTOMERS B. Demonstration  
C. Oral Questioning  
Note: Satisfactory Performance shall only be given to candidate who demonstrated successfully all the competencies
identified in the above-named Qualification/Cluster of Units of Competency

Recommendation:
 For issuance of
NC/COC
Indicate title of COC, if full
Qualification is not met
___________________
 For submission of additional  For re-assessment
documents
Please Specify:
Specify: _______________ ___________________
________________________ ___________________
________________________ __________

Did the candidate overall performance

met the required evidences/standards?  YES  NO
OVERALL EVALUATION  Competent  Not Yet Competent
General Comments [Strengths/Improvements Needed]

Candidate’s signature: Date:

Assessor’s signature: Date:
Assessment Center Manager Signature: Date:

CANDIDATE’S COPY (Please present this form when you claim your NC/COC)
COMPETENCY ASSESSMENT RESULTS SUMMARY

Reference Number: 1 7 0 8 0 1 1 1 7 2 0 0 0 0 0 0 1
Name of Candidate: Date:
UNIVERSITY OF CEBU (Banilad
Name of Assessment Center: Date:
Campus)
Assessment Results:  Competent  Not Yet Competent

Recommendation:
 For issuance of
NC/COC
Indicate title of COC, if full
Qualification is not met
___________________
 For submission of  For re-assessment
additional documents
Please Specify:
Specify: _______________ ________________________
________________________ ________________________
________________________

KIT ADOLF C. MANCOL ALLAN M. DELEON

Assessed by: Attested by:
Assessor’s Name AC Venue Manager

Date: Date: