Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

BRSM
Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

Assessment Report/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME):
EXON AB PARS Co .
PHYSICAL LOCATION(s):
Unit 4 , No.5 , Danesh Kiyan St. , Valiyeasr Sq. ,
Tehran , Iran
Stage II Audit Date(s): 20 & 21Jan 2016
Stage I Audit Date(s):
13 Jan 2016
NAICS (or NACE) CODE
43.21,42.99,71.12,43.22
NAICS : North America Industry Classification System (if you operate within the EC you may use NACE)
ISO 9001, ISO 14001 EXCLUSIONS:
‐‐‐

Assessment objectives: It is to verify adherence to, requirements of ISO
9001:2008, ISO 14001:2004, in the management
system of the company

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Mojtaba Ramezani
Assessor 2 Milad Pourhasan
Assessor 3
Assessor 4
Assessor 5
Assessor 6

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
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REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
Reference Clause ATTENTION WILL BE REQUIRE please Tick
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We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
Engineering, procurements, construction, pre‐commissioning & commissioning civil,
2 Scope of activities
electrical, mechanical and H.V.A.C installation projects
BRSM requires that the organization’s legal obligations and regulatory are met
as part of granting certification. The companies registration and legal license
observed
3 Legal status Organization DOE certificate is 1384/‫ب‬/12 
Company have grade 1 in “president strategic planning and monitoring
Deputy”
4 Integrate Quality and Environment Management System
General
Requirements –
4.1 What is the 
implementation /
Organizational processes include, strategic planning and integrated management
transition date? system monitoring ,control project ,design and engineering, contracting,
technical services , Supply and Support.
Documentation Quality Manual (QM-00) has been prepared.
4.2 Requirements The document and records procedure (R-MR-01) reviewed, each department 
(includes records) follows same rules for issuing, recording (archiving) and distribution of the
documents, all the records are under controlled and no obsolete documents or
records observed in the process during audit, all documents related to clients
were clearly traceable and well spotted. The method for controlling electronic
documents must precisely cover issues related to controlling the obsolete
4.2.2 Quality Manual versions of the E-documents. For example the record of supplier evaluation will 
be retained 2 years in paper record and after that will be retained for 3 years as
electronic file.
The hard copy and softcopy of them were in place.
The method of documents coding work instruction (D-MR-01) and Master List
4.2. Control of (F-MR-03) with determining of documents distribution was observed.
Documents
The process chart of each part depicts the interactions with other parts while 
showing the processes run within the organization,
Documentation includes procedures, instructions, technical documents, forms
and Manual
Documentation has been controlled in Stage I, form 002.
4.2.4 Control of Records 
4.3 Environmental planning
FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 12
REFERENCE, AS
This Clause
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Has been
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Environmental aspects have been identified in R-HSE-02 procedure,

The risk assessment of environmental issues form. The company has a very
Is there a comprehensive risk assessment. And appropriate actions were taken to reduce the

procedure for risks to an acceptable level. The method of safety risk & environmental aspect

identifying evaluation is based on SSHA & FMEA concepts.
Example about the environmental aspects, in the form of identifying and
environmental

aspects relevant to assessing environmental aspects F-HSE-03, workshop activities environmental
aspects are identified. In the case of energy waste, guidelines and work
4.3.1
the activities, instruction (D-HSE-12) of efficient use of resources and energy have been 
processes, developed; Including: purchasing equipment with energy label (Equipment

products, and which has desirable level of energy consumption. Also the Arc welding operation

services of the aspects with RPN number of 55 and determined controlling actions such as using

organization, et all individual safety equipments, greasy liquid leakage from the storage tankers with
RPN number of 60 and determined controlling actions such as daily visit and
considering risk?
checking the tankers were observed. RPN scores higher than 60 will be assumed
as significant aspect.
Legal Legal Requirements identification is described in organization’s manual and

records are filled in R-HSE-03 procedure such as labor office regulation for
4.3.2 Requirements and working at height, nigh-shift working regulations which were available and 
Others observed.
4.4 Environmental implementation and operation
Communication, authority and responsibilities Have been specified in Chapter 7
of the Manual. They have developed a procedure for communication (R-HSE-
06). The list of regulatory related responsible including their address and phone
number was prepared and observed.
Communication/ an organization chart (QM-0 was observed)
4.4.1 Internal Representative of management is also technical Manager. 
communication HSE experts , QC, head of the workshop and responsible for project planning
and control are Under the supervision of the Project Manager,
Operation control written procedure R-HSE-07, the operation control has been
established and controls the effect of activities on environment,
in Iran Commercial Complex All members are introduced to Office and be
trained about Operation control written procedure. The checklist of controlling
fire extinguishers in 18/8/94 (Nov-15) , in this checklist all the fire extinguishers
have been covered by determining their place such as electrical staff conex ( R-HSE-07
Operational CO2 capsule), workers accommodation conex (dry powder capsule). Separation
4.4.2 of dry and wet waste has been not carried out as defined plan.
AR
Control
Optimal use of resources and energy work instruction D-HSE-12 has been
prepared and distributed in office and also in the project site for the project
manager and operators.
For all applicable chemical materials, there was a specific MSDS. The MSDS of
cement & concrete additives were observed.
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The emergency preparedness procedure (R-HSE-04) has been developed and

Emergency 1 observed.
Maneuver plan in form of F-HSE-08 for current year (Iranian calendar, March
4.4.3 Preparedness and 2015 till march 2016) was observed. They have planned 8 maneuvers. The record 
Response of maneuver conduction on earthquake situation in project site in 94/4/16 (July-
15) was observed.
Checking
4.5
They have developed Environmental aspects have been identified in R-HSE-02

Environmental procedure.
According to procedure the records of compliance evaluation is recorded in the
4.5.1 Monitoring and
records for raw material usage and the energy consumption observed, the waste

Measurement percent is 7%, the energy consumption has 5% reduced by year 2015, the
company sells the Mercury wastes to clients and no mercury is disposed to soil.
For diesel generator, because of exhaust gases, air pollution is predicted, due to
legal requirement in this case, the period of service of diesel generator
determined as a control measure. The result of measuring safety & environmental
aspects factors by “imen hesab sabz co.” in October 2015 for office & project
Evaluation and site was observed.
4.5.2
Compliance In the results table of the exhaust gases of diesel generator (in 10 Oct 2015),has

reported equal to 53PPM,which is less than grade one standard (304PM),also
SO2 has reported 7PPM which is less than grade one standard (800PM),
also in periodically visit of Diesel generator on 1/10/94, the oil filter and engine
oil has been changed.
Lightness level is 330 LUX in day with standard level of 300 LUX.
5 Management responsibilities
Policy QP/01observed as well as quality objectives and F-MR-11
, Objectives are supporting the policy
we asked staff about the policy, they could mentioned the main points of it.
The objective of the MS were reviewed and compared with the previous
Management objective plans for the previous year. monitoring of fulfillment of this year
5.1
Commitment
objectives will be considered in the surveillance audit next year. 
The management has committed to provide resources and to meet legal
requirements in the policy. He has endorsed Quality policy, Quality Objectives
and manual.

Customer Focus – relate to 7.2.1 and 8.2.1 clauses.

The records of client satisfaction and handling of the complaints were checked,
5.2 (may relate to All complaints are considered for making improvements in the products and 
7.2.1 and 8.2.1) enhancing the satisfaction rate of the clients.

1
Consider that in certain global regions other terms apply (e.g. contingency, accident)
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In the policy directly the reduction of environmental pollutions and commitment

by management to quality and meeting environmental criteria is perceptible,
Part of Policy :
-Increasing market share through participation in the new national and
international markets
- Improving infrastructure and increasing labor productivity through the
implementation of continuous training
Environmental and
5.3
Quality Policy
- Systematic and continuous planning in order to prevent work-related accidents 
and work-related risk factors control
- Systematic and continuous planning to prevent environmental pollution and
reduce resource consumption
One of Objective in line of policy is Reduce consumption of resources: target:

Planning 20% reduction in resource consumption. Also reducing the consumption of 15%
Quality/environme of paper in comparison with the paper consumption in previous year.
5.4
ntal Objectives and
Also training of human resources, target: increasing hours of trainings hours 15 
to 33.
targets

5.5 Responsibility, Authority and Communication
Organization chart (QM-07) job description are developed by top management
And have been communicated within organization.
Job Description of Project Manager of the workshop (Iran Commercial Complex
Project) has been developed.
other chart positions include: Head of planning and project management and
Responsibility and
5.5.1
Authority
HSE expert, QC expert are Determined in chapter 7 Of Manual 
for Example Qualification of QC expert : Diploma or Bachelor of Mechanical or
Electrical and familiarity with documentation and software dominate OFFICE
and 5 years of work experience.
Mrs. Nezami is Management Representative; the official letter from the

Management managing director for her assignment as management representative in March
5.5.2
Representative 2015 was observed. The developed job description for Management

Representative was checked.
5.6 Management Review
The management review procedure (R-MR-05) was observed. Management

review meeting is planned to be conducted annually, Also it can conduct any
time If emergency meeting is needed. The last meeting was on 8 September
5.6.2 Review Inputs 2015. All required inputs were considered in the review meeting. Results of 
previous audits, feedback from client, process performance, corrective and
preventive actions, and changes to system were considered in last management
meeting. Next management session will be in September 2016.(annually)
REFERENCE, AS
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The important outputs of the review meeting were:

- Follow Health examinations periodically project staff of Iran Complex
5.6.3 Review Output project (30.10.94) 
- Establish Software system for storage management
- Optimization of project management software for all projects.
6
6.1 Refer to 6.2 ,6.3, 7.4 ,8.2.1
6.2 Human resources
educational calendar with determining 14 courses was reviewed and one of the
units that the education was considered for them and the education program was
accomplished for that particular course, a member of the staff participated in the
course was selected, after that the personal file and the qualifications based on
the defined frame by the company was reviewed the resume, certificates and the
academic and other trainings and skills were all suitably aligned with his job
description and qualifications needed, the issues related to professional safety
Competence,
6.2.1 and environmental issues were are considered in his employment and through his
Awareness and training courses in the company. All matters regarding ISO 14001 were 
6.2.2
Training mentioned in his job description appropriately and suitable with his area of the
work. For one of the technical experts of electricity, had been participated in
14001 Requirements course. The effectiveness of the course was checked. his
points was 9 (the minimum required points was 6)
Also Records of examinations Mr. Mirjalili (electrical technician in Commercial
Complex Iran Project) were Observed. The last examination has been carried out
on 08/21/94 (Nov-15).
physical location, workplace and utilities are adequate to processes
, Records of the maintenance of the machines in the office and Project Site (Iran
Commercial Complex) were Checked, all Equipment and devices have IDs and
the reports regarding the repairs and the maintenance were kept up to date, the
safety and environmental issues were considered in the maintenance plan of the
6.3 Infrastructure devices.repairs, maintenance Procedure (RU-01) was observed. 
The list of equipment with the code F-SU-01 which Contain 27 equipment in
Project site (Iran Commercial Complex) was Checked.
ID of Welding machine ( p40) was checked.
Inspection of all cables, coils and connectors has been considered and these
visits have been recorded in the form of records
The environment of company is according to labor and social welfare
6.4 Work Environment requirements for office were good. Also controlling the work environment is 
executed according to operational control procedure (R-HSE-07).
7 Product Realization
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Planning of The Iran commercial Complex (Contract No: IM94/C052) was Observed, based
on the contract and planning & project control procedure (R-PC-01), the Gantt
7.1 Product 
Chart has been developed. All the operations in critical path have been specified.
Realization The prepared Gantt Chart has been approved by Customer in April 2015.
7.2 Customer related processes
Determination of Procedure for contract review and requirements (R-CO-01) was observed. For
Requirements example the contract of implementation of the first phase of the Iran commercial
7.2.1 
Related to the Complex (Contract No: IM94/C052), all the requirements have been mentioned
Product and agreed in the contract. Also the operations and steps of executing the project
have been mentioned in Gantt Chart and been approved by Customer. Feasibility
Review of Study Documents, Other Technical were attached to the contract. Also As
Requirements sample for Bazar Tehran Project Criteria such as: the requirements of the
7.2.2 
Related to the contract -financial planning, Ability of observation on implementation - Payment
Product Terms - Suppliers –Software and hardware supply were checked.
Means for the organization communicating with the customer are as follows:
Telephone calls, emails and official letters, in such communications information
regarding project/service information is transferred and Customer responses,
Customer opinions, and/or comments is registered and conveyed to operational staff. All
7.2.3 
Communication the records of communication with customers are retained in the project profile.
For example the records of communication for approving the Gantt Chart in
April 2015 were observed.
7.3 Design and Development
The procedure of design and engineering R-DE-01 was observed. Based on the
Design and nature of scope of activity of the organization, each project will lead to a design.
7.3.1 Development For planning the design process, minimum requirements have been specified in 
Planning the contract and finally will be determined in the project Gantt Chart.

Inputs of design are the requirements derived from the contract. For example for
the Iran commercial Complex (Contract No: IM94/C052), the design inputs are:
- Surveying engineering drawing of the land
7.3.2 D & D Inputs - Raw Drawing (such as Heating and cooling pipes drawing in sector 7 
with drawing number of 51-R207)
- Sewer line drawing near the Column shaft (P44)
- Mechanical and electrical installations drawing in sector 7 with drawing
number of R2
All the outputs are in different formats such as:
- REVIT drawing ( for Heating and cooling pipes drawing with number
7.3.3 D & D Outputs of m41-r2m-07) 
- Lighting system drawing
- Power & electricity operations checklist for each floor
- BOM of construction activities approved by Customer in May 2015
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All the reviewing of design process outputs have been conducted by the project
manager. The record of reviewing Lighting system drawing of the mentioned
7.3.4 D & D Reviewing project in July 2015. 

For verification of design activities they use ETABS software. The record of
7.3.5 Verification REVIT drawing ( for Heating and cooling pipes drawing) reviewing result by 
ETABS software in June 15 was observed.
Validation of the design will be conducted by the customer in temporary delivery
of the project according to the procedure of project conduction & delivery (R-
7.3.6 Validation 
TC-01). The record of temporary delivery of the project “Parket Space of Hyper
Market in Isfahan” in December 2014 was observed.
Control of (D & D) Since the implementation of the quality management systems in organization,
7.3.7 
Changes there is no any record mentioning about occurrence of changes in design.
7.4 Purchasing
Purchase of goods and services Procedure R-SP-01 & Evaluation of suppliers
work instruction D-SP-01 were observed.
7.4.1 Purchasing Process 
The records related to the purchasing and warehouse was reviewed.

Contract of supplying material and execution of electrical and mechanical
Purchasing installations of 2R floor of Iran Complex Project (No IM94/C029) was checked.
7.4.2
Information

Mechanical and electrical installations Specifications as Procumbent data listed
in the contract attachment. Such as Steel pipes, valves, measurement and control
devices and air channel, air vents and chimneys
As well as some standards related to material communicated by the employer to
Company such as letter dated 94/10/02( subject: Material conformity with BS
476 - DIN 10111 and DIN 4109 requirements for sound insulation )
There are two groups of Suppliers. The main group that will be introduced by the
customer and the organization shall cooperate with them. Other groups that are
part of the project's subcontractors.
Verification of
7.4.3
Purchases
Supplier evaluation is done base on type of supplier , 
Examples :
Laksar company with score of 74%
imen hesab sabz co. with score of 77%
Scaffolding Profile subcontractor; primary evaluation is done on
94/03/06(march 2015), During the Iran Commercial Complex regularly their
performance has been checking through related forms(FR-CON-002)
In 94/08/18(October 2015) Sand mortar was bought and Have been stored in
materials Storage in project site.
Quality control forms are filled out and the quality and quantity was checked.
7.5 Production and Service Provision
REFERENCE, AS
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Procedure of project conduction & delivery (R-TC-01) was observed. The

records of project conduction of Iran commercial Complex:
- Workshop set up in project site checklist in May 2015
- Electrical and mechanical installations checklist in November 2015
Control of - Concrete pouring step checklist in June 2015
7.5.1 Production and - Construction Metal Structure checklist in July 2015 
Service Provision Were observed. All the records have been approved by project manager.
The Weekly project progress reports of June 2015, the 15 days project
progression in July 2015 & the monthly project progression report of August
2015 were observed. All these reports have been prepared by project manage and
approved by project control manager.
Welding, painting, design are the main activities which are defined as specific
process. For welding & painting they have developed specifications for
performing aforementioned activities. some of specifications of welding activity
are:
Validation of WPS No:FT-01 :
Processes for AMPS230-330
7.5.2
Production and WLTS4-30 
Service Provision TRA Speed20-40 cm/min
Welding process: GMAW
Type: Semi- Automatic
The report of controlling the quality of welding activity in Construction Metal
Structure in July 2015 was observed.
Identification and traceability are applicable by tracing the project forms and
reports. For example for Iran Commercial Complex project, all technical
Identification and documents are coded according to The method of documents coding work
7.5.3
Traceability instruction (D-MR-01) which is called technical archive. Each project has a 
specific code : No IM94/C029. All developed records relating to each project are
retained to that project profile.
Customer property includes technical data, contract and information, working
site area. Organization commits itself to protect the property in contract as a
7.5.4 Customer Property special clause. In recent year there was no any complaint from cutomer regarding 
this item.
The method preserving items in organization has been mentioned in procedure of
project conduction & delivery (R-TC-01).
In each project there is storage, the forms are kept in site and copies in the office;
Preservation of the storage records for entering sand mortar in May 2015 with amount of 3 tons
7.5.5 

Product was observed. Also the records of giving safety mask and safety helmet in April
2015 to the project site operators was observed. All items layout has been
determined in layout rules form which is installed in the storage.
Calibration procedure (R-SU-02) was observed.

List of calibration equipment (F-SU-08) were checked.
For each equipment and device the period for calibration is considered.
As sample 5-ton scale digital calibration certificate dated 06/19/94 (certificate
Control of number LK-DGW76352-08) were checked, it was calibrated in September 2015
in Laksar calibration Company. the period for calibration is considered annually
7.6 Monitoring and
for this device. 
Measuring Devices
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8 Measurement, Analysis and Improvement
8.2 Monitoring and Measuring
Customer satisfaction & feedback procedure (R-MR-02) was observed.

Customer feedback procedure as well as complaints by clients provides a
Customer framework to measure the customer satisfaction were checked. The “Parket
8.2.1
Satisfaction Space of Hyper Market in Isfahan” project which is under management of 
Isfahan municipality satisfaction score was 84%
the average of the customer satisfaction is 82% in year 2015,the defined Criteria
is 80%,and target for next year is 85%.

Internal audit procedure RMR-04 was observed.
Internal audit plan F-MR-08 which is done Annually.
Last internal audit is conducted in Oct 2015, and the internal audit checklist (F-
MR-09) was observed.
5 non-conformities have been issued which were about incompleteness of
8.2.2 Internal Audits records in management systems. For all non conformities, appropriated actions 
were taken and closed. The effectiveness of corrective actions has been
conducted by management representative.
Internal auditors have ISO 14001 and ISO 9001 internal audit certificate, and
they have not audited they own work.

Report of the monitoring and measurement of processes F-MR-13
Was observed. Also the results of monitoring processes has been recorded in the
minutes of Management review. As an example Engineering design process.
Acceptance Index of this process, 80% compliance with the program. Results of
monitoring: This process is monitored on a weekly basis and be reported to the
Monitoring and employer regularly.
8.2.3 Measurement The process of procurement for the project:. Acceptance criteria of the index: 
Process 80%. The Results: 95 percent%
The process of abiding environmental regulations with determining criteria of
being penalized by regulatory maximum 3 times a year and the result is there is
no any complaint or penalty from the regulatory from the beginning of this year
(march 2015) till now.

FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page 10 of
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REFERENCE, AS
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Quality control Work instructions D-QC-01 was observed.

The quality checks and the controls were based on the internal & External
standards (Such as nation Standard and employer requirements, such as
Requirements Reference: ASHRAE standards and regulatory requirements
related to the PBO in plants and buildings.) the Q.C records of the entering items
for Iran Commercial Complex project were observed such as:
- Steel pipes, 8 tons in May 2015
- Air vents and chimneys in November 2015
Monitoring and - Sanitary taps, 10 full packages in November 2015
- steel plate with test report from manufacturer according to EN10111
8.2.4 Measurement of DD13 in May 2015 
Product the Q.C records of activities are registered in the daily report of project site and
some of them were observed such as:
- steel structures installation for the first floor in May 2015
- piping of the parking area in June 2015
Also the record concrete hardness test report in June 2015 was observed. The
result indicates approving the concrete hardness.
Nonconforming product control procedure R-QC-01 was observed.

According to the procedure, for technical and design non conformities Technical
manager is responsible to follow non conformities and for Implementing non -
conformities construction workshop supervisor is responsible to follow and
Control of Non resolve them. Since the implementation of the quality management systems in
8.3 Conforming the organization, there has been one non conforming activity which is about 
Product piping of the parking area activity in June 2015; the non conformity recorded in
the related form and also the daily report; the issued corrective action in next day
was observed. The action has been taken and closed the approval of the project
manager has been confirmed by customer in 28 June 2015.
The analysis of Data is done based on data process table The records of data
analysis (F-MR-14) was integrated to the process monitoring report. Some of the
8.4 Analysis of Data results are: 

effectiveness of training 92% , the achievement of the objectives 90% & client
satisfaction 82% .
8.5 Improvement
Continual Organization concentrates on continual improvement by conducting internal
8.5.1
Improvement audit, process monitoring and data analysis & determining quality objectives. 
Corrective and preventive action procedure R-MR-02 has been developed and
8.5.2 Corrective Action observed. They have issued 7 corrective actions which 5 of them was derived 
from the internal audit, 1 from finding non conforming activity and 1 for the
changing of the supplier of safety helmet in July 2015. All these actions have
been closed and their effectiveness have been approved by management
8.5.3 Preventive Action representative.
Also they have issued one preventive action in October 2015 for purchasing and

installing safety signage in the project site which are visible in night. This action
has been taken in November 2015.

FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page 11 of
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By exception we indicate the specific Strengths and weakness of the organization in light of the management system of the management system, as we
perceive and seen through processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and
planning of the assessment. This aspect relates to AVA™ as it does to the protection of consumers in the client-organization’s role within their respective
supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness

Competent staff

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008: N/A
action Request Type II Form-008 – as we indicate and that each of the AR addresses the basic four (4) questions
as seen in Form-008:
Separation of dry and wet waste has been not carried out as defined plan.
Observation Form-018 – with uniquely specific identification: N/A
ATL: Mojtaba Ramezani DATE: 21-Jan- 2016
END of REPORT
FORM-009 – MS Reporting,
FORM-014 – Opening Meeting Checklist
FORM-008 – RA / AR, as requires
FORM-017 – Closing Meeting Checklist
FORM-018 – OBS, as requires
FORM-005 – Participants of opening & closing meetings
FORM-010 – As requires, recommendation for CoR
FORM-004 – Assessment Plan
FORM-026 – Assessment documents check-sheet,
FORM-007 – Planning onto -004, as process determined
for guidance purpose

Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

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Assessment Report/Checklist: Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)

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Environmental aspects have been identified in R-HSE-02 procedure,

Legal Legal Requirements identification is described in organization’s manual and

The emergency preparedness procedure (R-HSE-04) has been developed and

They have developed Environmental aspects have been identified in R-HSE-02

Customer Focus – relate to 7.2.1 and 8.2.1 clauses.

In the policy directly the reduction of environmental pollutions and commitment

One of Objective in line of policy is Reduce consumption of resources: target:

Mrs. Nezami is Management Representative; the official letter from the

The management review procedure (R-MR-05) was observed. Management

The important outputs of the review meeting were:

Procedure of project conduction & delivery (R-TC-01) was observed. The

Calibration procedure (R-SU-02) was observed.

Customer satisfaction & feedback procedure (R-MR-02) was observed.

Quality control Work instructions D-QC-01 was observed.

Nonconforming product control procedure R-QC-01 was observed.

Observation Form-018 – with uniquely specific identification: N/A

ATL: Mojtaba Ramezani DATE: 21-Jan- 2016

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