DANIELLE OYAMA 

360-870-5469 | Linkedin.com/in/danielleoyama | DanielleOyama@gmail.com 

EDUCATION 
Western Washington University, Major: Journalism with a concentration in public relations, Minor: Sociology and Communications, 
Graduated: June 12, 2015 

WORK EXPERIENCE 
WeWork, ​Community Sales Lead, Seattle, WA, June 2016 - Present 
● Conducted 10 in-person meetings per month with members to retain them with WeWork 
● Locked 25 accounts on commitments with over 222 months of committed membership over 4 months 
● Increased percent of accounts on commitments from 2.9% to 31% from November 2017 - August 2018 
● Sent paperwork, updated account information about members and trained colleagues on CRM Platform, Salesforce 
● Respond to assigned tickets in Zendesk regarding billing questions, member needs, etc. 
● Responsible for all pre-tour and post-tour communication to members regarding moving into the space 
● Attend events and networking with local start-ups and organizations in the community/city 
● Created 5 new partnerships with community partners 
● Set weekly and monthly sales goals and track member interactions 
● Send daily forecast of current leads to the sales team every morning 
 
iHeartMedia, ​Promotions Assistant, Seattle, WA, February 2016 - May 2016 
● Conducted on-site promotions by connecting with listeners and working with clients of iHeartMedia 
● Set up and ran audio and hung banners promoting iHeartMedia radio stations 
● Recorded events (i.e. photos, videos, audio and social media measures for station promotions) 
● Set up, broke down and transported promotional event equipment for each event 
 
Filson Clothing Company, P​ R & Marketing Intern & Customer Service Representative, Seattle, WA, May 2015 - May 2016 
● Coordinated day of events in retail stores alongside the marketing team 
● Managed guest list and RSVP respondents for all events in Seattle 
● Built relationships with vendors for events in Seattle, San Francisco and Minnesota 
● Created weekly and monthly newsletters with updates on PR & Social Media tracking 
● Followed up with customers for repair of items through their journey until member received their item 
● Trained new trainees on CRM programs 
 
Sub Pop Records, N ​ on-Commercial Radio Intern, Seattle, WA, June 2015 - November 2015 
● Built relationships with non-commercial radio station music directors to increase awareness of Sub Pop and Hardly Art Record 
artists 
● Sent out merchandise and materials to non-commercial radio stations 
 
Associated Students Productions, S ​ pecial Events Coordinator, Western Washington University, Bellingham, WA, June 2014 - June 2015 
● Maintained Run of Show for all coordinated events (petting zoo, last comic standing, etc.)  
● Contacted booking agents to book comedians and other performers 
● Oversaw a budget of $28,000 for the entire school year 
● Wrote contracts for Western Washington University and acts for the day of show 
● Multi-tasked planning several events at one time 
● Organized all event forms and communication prior to event 
 
EndFair Coordinator​, Western Washington University, Bellingham, WA, September 2012 - May 2013 
● Communicated with musicians, stage tech and volunteers to insure tasks were completed  
● Wrote contracts for Western Washington University and Musicians for the day of show 
● Managed day of coordination for 12 bands and 20 volunteers for 14 hours on the day of EndFair 
● Helped deal with crisis management during the event 
● Managed a budget of $6000 for the entire festival 
● Organized weekly m ​ eetings with volunteers and staff prior to event 
 
Resident Advisor​, Western Washington University, Bellingham, WA, September 2012 - June 2014 
● Planned events for 50 to 600 residents bi-monthly 
● Handled crisis management experience, including 3 students at risk of suicide  
 
VOLUNTEER EXPERIENCE 
WWU Associated Students Pop Music Industry Conference - ​Logistics Coordinator, Bellingham, WA, November 2013 - February 2014 
● Attended weekly meetings with 10 other students to plan the conference 
● Planned logistics for the day of event which included: set up, sponsorships and catering 
● Helped with day of tasks which included: setting up, crisis management