CURRICULUM VITAE

RAPHAEL CHALUO
P.O. BOX 802 KHAYEGA E-
Mail:rafaelcharlo13133@gmail.co
TEL: 0715900349/0702857540
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PERSONAL DETAILS Rafaelcharlo913@gmail.com

Dateof Birth: 30/09/1990

Marital Status: Married

Sex: Male

District: kakamega

Languages: English and Kiswahili

Nationality: Kenyan

EDUCATION BACKGROUND
May 2012 - December 2014: MOUNT KENYA UNIVERSITY
Diploma in Business Management
Distinction

2006-2009: FRIENDS SCHOOL LIRHEMBE

Kenya Certificate of Secondary Education
K.C.S.E Mean Grade C(plain)
1996-2005: SIGALAGALA PRIMARY SCHOOL
Kenya Certificate of Primary Education

OTHER COURSES
June 13th-June 17th 2013: St. John Ambulance Kenya
First Aid at Work Course
December 16TH2013: National Oil
Customer service operation course
Distinction
May 2013-November 2013 : MOUNT KENYA UNIVERSITY
Key Modules:
 Introduction to Computers

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  Microsoft Word
 Microsoft Excel
 Microsoft Access
 Microsoft Publisher
 Microsoft PowerPoint
 E-mail and Internet
 Scanning
 Lamination
 Book binding

PERSONAL PROFILE
I am an enthusiastic, hardworking, self-motivated, disciplined, responsible, and flexible person, who enjoys
being part of, as well as leading, a successful and a productive team. Service oriented sales person
experienced in sales management, cash management,project management,customer care and administration
duties.
Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able
to work well on own initiative and can demonstrate the high level of motivation required to meet the
tightest of deadlines. Even under significant pressure, posses a strong ability to perform effectively.

CAREER OBJECTIVES
Now looking to build an extensive range of technical skills within a suitably challenging role and keen to
achieve further professional development with Lexo Energy.

WORK EXPERIENCE
CurrentIssues; COMPETENCY AND SKILLS
 Managerial skills
 Forecourt operations
 Ken serve knowledge
 Offloading of fuel
 Sales and marketing skills
 Customer care
 HSSEQ POLICIES
 First aid at station
 Fire Marshall
 Computation of data
 Sales and marketing

30TH DEC 2016 TO Jan 2018 I FLUX KENYA MAGIC CONNECTION

HEAD SALES DEPARTMENT
 Looking for sales projects
 Drafting sales strategy
 Collecting customer payments

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  Door to door sales across kenya
 Visiting all our customers in the country
 Looking for new business

1st April 2016 TO 30th DEC
ENGEN ENERGY KAHAWA SUKARI PETROLEUM LTD
SENIUR PUMB ATTENDANT/SALES ASS
 Forecourt operations
 Selling of white products
 Customer care
 Cash management
 Record keeping
 Selling lubricants and LPG ‘S
 Offloading of fuels

4thJan 2015– 6thApril 2016: HASHI ENERGY-AWASI SERVICE STATION

CUSTOMER CARE /PUMB ATTENDANT
Responsibilities
 Selling of white products
 Marketing of products in the field
 Selling of our products in the field
 External and internal report writing
 Looking for potential clients and sealing of deals on behalf
of the company

1stDecember 2009 – 20th November 2010: National Oil Corporation of Kenya-Khayega

Station
Sales Assistant/pump Attendant
Responsibilities
 Forecourt operations
 Main cashier
 Maintaining of house keeping department
 Record keeping
 Sales management
 Offloading of products

20th Nov 2010 – 18thOct 2014: National oil –Khayega Service Station
Customer Care Attendant/pump Attendant
Responsibilities
 Maintaining SHLQ policies

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  Solving customer problems
 Providing customer follow up
 Customer education on various use of products
 Computation of data
 Customer call receiver
 Maintaining customer data
 The link between the company and the market
 Advising on prices
 Identifying potential clients

PERSONAL SKILLS

1. Excellent communication and good interpersonal skills

2. Self-starter and quick learner
3. Creative and analytical with high attention to detail
4. Outgoing and innovative

INTERESTS

1. Theatre and Amateur Dramatic

2. Playing football
3. Reading (fiction and nonfiction, biographies and commentaries on diverse subjects)
4. Visiting hospitals. Charity works
5. Travelling

REFEREES

1. Mr Ramadhan Munyasa
General manager National oil
Nairobi
Mobile: 0710892933

2. Mr. Nicholas Luvitsu

National oil
Station manager
Mobile: 0721255159

3. Mr.Peter Kibet
Manager Hashi Energy
Mobile: 0733916867

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