Polytechnic University of the Philippines

COLLEGE OF BUSINESS ADMINISTRATION

Department of Office Administration
Sta. Mesa, Manila

“SECRETARIAL ATTITUDE AND PROFICIENCY TOWARDS WORD PROCESSING,

SPREADSHEET AND PRESENTATION SKILLS IN PUP MABINI CAMPUS”

Dear Respondents,
We would like to extend our gratitude for allowing us to conduct a survey by answering the questions
properly and correctly, your participation is greatly appreciated.
This questionnaire gathered is the key information for the researcher study entitled, “SECRETARIAL
ATTITUDE AND PROFICIENCY TOWARDS WORD PROCESSING, SPREADSHEET AND PRESENTATION SKILLS
IN PUP MABINI CAMPUS”.

Good day and God bless!

The Researchers

PART I: RESPONDENT’S PROFILE

Name (Optional): Department/Office:

Age: ⧠ 20-30 ⧠ 31-40 ⧠ 41-50 ⧠ 50 above Gender: ⧠ Female ⧠ Male

PART II: CHECKLIST

Instruction: Kindly indicate your answer using a check mark (√) with the scale given regarding your
attitude towards workplace and job performance. Given the scale wherein:

5—Strongly Agree 3—Agree 1—Strongly Disagree

4—Moderately Agree 2—Disagree

I. SECRETARIAL ATTITUDE TOWARDS:

A. WORKPLACE SA MA A D SD
5 4 3 2 1
1. I prefer to work in an organized place and manner.
2. I can easily adapt with the fast changing workplace
3. I am comfortable working in a crowded office
4. I am familiar with the structure of the building
5. I am satisfied with the number of resources (office equipment,
machines, etc.) found in my office.
6. I like to work in a company with a competitive environment.
 7. I can say that the way the office is built has an effect on my work.
8. I can properly use all the machines in the office
9. There is personal enjoyment in the work I am currently in.
10. I like to keep my desk clean and organized.
B. JOB PERFORMANCE SA MA A D SD
5 4 3 2 1
1. I prefer to do any work by myself rather than ask for help.
2. I get irritated when I’m interrupted while working.
3. I can work smoothly even with immense pressure.
4. I typically feel tensed or stressed out during work hours.
5. I set my standards upon the accomplishment of tasks.
6. My skills and knowledge fits my position in this institution.
7. I can set my personality depending on the position I am currently in
8. I think I perform a seemingly endless range of secretarial duties.
9. I have the confidence that the quality of my work is great.
10. I possess in-depth knowledge about the company’s practices.

Part III. Skills Proficiency

Instruction: Kindly indicate your answer using a check mark () with the scale given regarding your
proficiency towards word processing, spreadsheet and presentation program. Given the scale
wherein:

5—Highly Proficient 3—Proficient 1—Poorly Proficient

4—Moderately Proficient 2—Fairly Proficient
II. SKILLS PROFICIENCY IN:
HP MP P FP PP
A. WORD PROCESSING
5 4 3 2 1
1. Creating a document (create new blank, import files, open non-native
files)
2. Navigating through a document (search text, hyperlinks, bookmarks)
3. Formatting a document (modify page setup, theme, styles,
header/footer, watermark, page number)
4. Customize options and views for documents (document vies, zoom,
quick access toolbar, ribbon, window split, show/hide, assign shortcut
keys)
5. Configure document to print or save (print setup, file format, saving to
remote location, protecting with passwords)
6. Insert text and paragraphs (attach text to documents, find and replace
text, copy and paste text etc.)
7. Format text paragraphs (font attributes, format painter, paragraph
spacing, wordart etc.)
8. Create a table (table dimension, quick tables, table title)
9. Create endnotes, footnotes, and citations (location, format, numbering
etc.)
10. Prepare documents for review (tracking, limit authors, restrict editing,
mark as final etc.)
HP MP P FP PP
B. SPREADSHEET
5 4 3 2 1
1. Create worksheets and workbooks
2. Navigate through worksheets and workbooks
3. Format worksheets and workbooks
4. Customize options and views for worksheets and workbooks
5. Configure worksheets and workbooks to print or save
6. Insert data in cells and ranges
7. Format cells and ranges
8. Create a table
9. Summarize data with functions (sum, min/max, count, average
functions)
10. Create advanced formulas (if, and/or, nested functions)
HP MP P FP PP
C. PRESENTATION PROGRAM
5 4 3 2 1
1. Create a presentation
2. Format a presentation using slide masters
3. Customize presentation options and views (page setup, view in
color/gray scale, presentation properties)
4. Configure presentations to print or save
5. Insert and format slides (add, duplicate, hide, delete slides)
6. Insert and format shapes (modify shape backgrounds, borders,
resize/insert shape)
7. Insert and format tables/charts (create, modify, and import)
8. Apply transitions and animations
9. Merge content from multiple presentations (merge presentation, reuse
slides from other presentation, view multiple presentation)
10. Protect and share presentations (password, proof, compress, restrict
presentations)