GAIL L.

WILSON
6329 Old Post Court
Columbus, GA 31909
Cell 970.689.5085
Email gail@gailwilson.org

CAREER SUMMARY
Business professional with combined experience/education in diverse range to include administrative, financial, and
operational support. Demonstrated commitment for assuming leadership of projects, programs, and initiatives to
promote efficiency, organizational effectiveness, and job satisfaction. Accomplished written/oral communication with
training in research, analysis, and information dissemination skills; ability to build/maintain effective business
relationships based on responsive/flexible approach and comprehensive needs assessment. Enthusiastic,
personable and willing to take on new challenges. Computer literate to include Windows Vista/XP, MS
Word/Excel/Day-Timer/Outlook, QuickBooks, and Internet technologies.

CORE STRENGTHS
• Office Administration & Management
• Staff Supervision, Hiring, & Development
• Resource Allocation
• Materials Purchasing & Procurement
• Fiscal & Budget Accountability
• Typing, Data Entry, & Proofreading
• Office Equipment & Maintenance
• Production Schedules
• Commissioned Notary Public (Colorado)
• Alliance Building & Corporate Ethics
• Conflict Resolution & Customer Solutions
• Organizational Development
• Benefits Administration & Renewals
• Work Order Schedules, Dispatching, & Tracking
• Resource & Material Allocation
• Accounts Payable, Billing, & Collections
• Multi-Line Phone Systems
• Document & File Management
• Production & Quality Standards
• Product Knowledge & Liaison Techniques
• Regulatory Compliance
• Customer, Vendor, and Staff Relationships

KEY ACCOMPLISHMENTS
• Reduced outstanding collections from $300K to $50K representing 83.3% decrease, 2004 - 2012
• Launched/maintained OSHA Safety Program, 2003 - 2012
• Mastered Search Engine Optimization (SEO) advertising for company without formal training, 2011 - 2012
• Researched/procured Exaktime Job Clock Program to reduce time tracking process for electricians, 2011
• Streamlined workflow process for managers by creating/initiating prioritized file system, 2009
• Skilled in designing/aligning organizational and management structures to meet targets.
• Employ strategies to create working environment of trust, teamwork, pride, and continuous improvement.
• Established name recognition and loyal customer base through personal commitment to quality service
and product knowledge.

EDUCATION, TRAINING, & CERTIFICATIONS

BISMARK-HENNING HIGH SCHOOL, Bismarck, IL
Diploma

AMERICAN RED CROSS, Loveland, CO

CPR and First Aid Certifications, 2009

INDEPENDENT ELECTRICAL CONTRACTORS (IEC), Denver, CO

OSHA 10 Certification, #000727231, 2005

RELEVANT TRAINING, Loveland, CO

Dale Carnegie Training, 2006; Front Desk Management, 2003

WORK HISTORY
FLOURNOY CONSTRUCTION GROUP, LLC, Columbus, GA 2013-present

GLANZ ELECTRICAL CONTRACTING, INC., Fort Collins, CO 2001 - 2012

Office Manager

DAN PIPKIN ADVERTISING AGENCY, INC., Danville, IL 1994 - 2001

Production Manager/Office Administration