we provide the ultimate solutions

to your needs
Our Mission , Vision , Strategy
 Imagination. Ingenuity. Skills.
 Our on-going mission is to help our client’s design and
build systems that transform their operations in harmony
with their organizational strategies and goals. We
provide the tools and knowledge such that our clients’ can
take a proactive stance to their day-to-day business
undertakings, as well as achieve their aspirations by
harnessing the power of emerging technologies.
 Our pursuit is to deliver exceptional and progressive
solutions that are right for our clients today and
tomorrow.
 Provide our clients with ‘architected’ solutions that raise
the bar amongst our peers and provide precedence for
future projects. Provide our team with the tools,
knowledge and coaching to foster creativity and
professional growth.

Some Of Our Technology Alliances
Our Main Activities
Managed
Products
Service
CRM
Oracle Support
Scheduling
SAP Support
Helpdesk
HP Support
Law Office
Cisco Support
Clinics
Astaro Support
Outsourcing
Consultancy
Infrastructure
BPM
Experts (Java –
DSS
Oracle)
Development
Training
Solutions
•Information
Health Care
Technology
Law – Courts
Training
HR
•Sales Trainings
Airlines
Surveillance
Projects
 Ministry of Finance www.mof.gov.kw
 Ministry of Health www.moh.gov.kw
 Ministry of Justice www.moj.gov.kw
 Ministry of Communications www.moc.kw
 Ministry of Interior www.moi.gov.kw
 Ministry of Planning www.mop.gov.kw
 Ministry of Social Affairs & Labour www.mosal.gov.kw
 Civil Services Commission www.csc.net.kw
 Central Tender Committee www.ctc.gov.kw
 Ministry of Electricity & Water www.MEW.gov.kw
 Kuwait Fire Service Directorate www.kfsd.gov.kw
 Ministry of Awqaf www.awqaf.gov.kw
Our Branches
 State of Kuwait - Head Office
 Egypt - Branch
 Jordan - Branch
Products
1. EHR , EMR (HMIS)
2. Human Capital Management (HR)
3. Courts System
4. Procurement and Tendering
5. Project Costing
6. Surveillances
7. Billing OSS, BSS
8. Manpower and Social Affairs
Solution Project Team
 Contact Us
Beshara Group for General Trading
& Contracting Co
Office#2, Mezzanine Floor,
Fisheries Bldg., Sharq.
P.O. Box: 6267 Salmiya Code
22073.
Phone: +965 2241 5370/4/5
Fax: +965 2241 6898
Mobile: +965 9985 0275
E-Mail: amd@ebeshara.com
www.ebeshara.com
SAP Implementation Methodology
 SAP Partner means SAP Consultancy firm responsible for
implementation of SAP. ( Preparation , Blueprint ,
realization , final preparation , go live , improvements ).
 SAP Customer collaborate to complete the implementation
BUSINESS BLUEPRINT
 Module-wise
 100% Information about
Customer
 Preparation of Flow Cycle
 Several Workshops to
understand Business Process
 Gap Analysis: AS IS & TO BE
 AS IS: List-out Business
Process and output of current
system
 TO BE: Mapping AS IS in
SAP. Any Gap, List.
 Rectify Gap through ABAP
Consultant
 Questions & Answers
Database (Checklist)
Project Hierarchy
Project
Manager

Team Leaders

Functional Technical Support

Consultants Consultants Consultants
PREPARATION
 Agreement between SAP Partner and SAP Customer
 Scoping – Types & No. of SAP Consultants required to
execute the Project
 Formation of Steering Committee (Top most
authorities of Customer & Partner as Members of
Committee) – for smooth functioning of Project
execution
 Kick-Off Meeting (First Meeting of Project Team)
Project Management
 Project Management Key Activities:
 Review template plan and highlight key activities
associated with client initiatives
 Provide risk/impact assessment for the project
 Quality Assurance/Validation of project
implementation meets established functional and
technical requirements
 Best Practices discussions around project management
of a Solution Archeticture implementation
CONFIGURATION/REALIZATION

 As per Business Blueprint Configuration – Baseline

Configuration
FINAL PREPARATION
 Additional Configuration work which was not
highlighted in Business Blueprint
 Legal System Migration Work-uploading data from
non-SAP to SAP
 Testing Configurations
 Training End Users
 Planning & preparation of Cut-over activities-lock SAP
system not to make any changes
GO-LIVE & SUPPORT
 Deciding Go-Live
 UAT-User Acceptance Test (should be prepared for all
modules and sub-modules): Sign-off by End users
certifying that no Support Issues/Remarks.
SAP Roll-Out
Adaptation in accordance
with legal requirements Global
template
Local
requirements
Standardization of global
business processes

Optimization of business
processes between Documen- Country Local
companies tation versions develop-
ments

Higher information IMG structures

Master data
Local
documents
transparency and settings processes

Organiza-
Global customer tional Global and
developments structure intergra-
ted processes
Project Phases
Project Fit-Gap Info Go – Live Go-Live
Customization Testing
preparation Analyzes seminars preparation and support

Kick Off Workshop GAP list Customization of Training of the Testing of the Data transfer Transfer to
formation business- project team system through productive system
Clarifying of concerning processes (Key user) all modules (Go-Live)
responsibilities differences to Preparation of
within project team corporate Adjustment of the Preparation of Correction of productive system
template incl. organizational data for the the mistakes (done by SAP Basis Open problems
Installation of Russian legal structure integration consultants – mainly solution
Russian System requirements test (test Data in house)
(SAP Basis scenarios are preparation for Closure of the
preparation works) Planning of training being the upload Evaluation of the first period
Customer's (can be organized prepared by “System Readiness”
Master Data in a flexible way, key users) before Go-Live Evaluation of
evaluation depending from work of the
project volume) productive system
Organization of After
Definition of Go-Live support System support
Reports and
Forms which
need to be Project closure
adopted

The
Project Go-Live
system is
Start adjusted
Development Standards and
Process Quality Metrics
 Quality Assurance
 Software Evaluation Reports
 Staff Performance Metrics
 Task Monitoring Metrics (Estimated/Actual Variance)
 Audit and Review Reports

 Quality Control
 Test and Defects Log

 Standards
 Compliance to software quality models (ISO, CMMI)
Why take the Fast Track?
 Ensure the system architecture of the Solution
implementation is optimized to take full advantage of
the power of Solution Archeticture and standard SAP
tools
 Ensure you implement high value improvements to
enhance current system performance as well as to allow
for future system growth both in size and functional
content
 Ensure smooth integration of future content within
Solution Archeticture system and NetWeaver adoption
program (ESA / EP / XI)
 Validate your implementation approach against “best-
in-class” implementations.
 Ensure the proper foundation to support future
Solution Archeticture initiatives.
Fast Track across the SAP Portfolio
Solution Portfolio Industry & LoB Deployment Innovations

Business
On demand Mobility
Solutions

Analytics On premise HANA

Technology On device
Fast Track means few weeks to Run
1
 Start 2 Deploy 3
 Run

Expectations
 Implementation  User-acceptance testing
Project management   Testing  Onsite and remote support
Kick-off workshop participation   Key User Training
Preparing technical infrastructure 
Results

Mutually-approved scope   Successful rollout and adoption  Superior support to ensure smooth
document  Configuration documentation functioning
Working SAP system 
Fast Track tools & Pre-defined Services
 Fixed-price Implementation Services
 Pre-defined Project Methodology
 Ready-to-use Accelerators
1 Start
Project management 
Kick-off workshop participation 
Preparing technical infrastructure 
Accelerators / Deliverables
Consulting Delivery Guide
Project schedule
WBS
Service Delivery Model, roles and
responsibilities
Request for consultants template
Process descriptions
Process-flow-documents
Kick-off presentation
Consumption Guide
Pre-delivery requirements and
checklist
2 Deploy 3 Run
Solution Realization  Performance Tests 
Master Data Load  End User Training 
Refinement Workshop &  Sign off of solution 
Refinement Realization Go-Live Preparation 
Knowledge Transfer to Key Users  Go-Live 
 Post go-live support and activities 
 Accelerators / Deliverables Improvements and road map 
 Installation guide  workshop
 Solution Documentation 
Solution Manager content  Accelerators / Deliverables
 Best-Practices content  Test cases 
 (pre-configuration) Deliverable acceptance forms 
 Configuration activities  Training Materials – 
 Consulting Delivery Guide  Process-flow recordings etc.
 Implementation Content  Go-Live Checklist 

Implementation methodology
1 Start 2 Deploy 3 Run

Configuration Guide Kickoff Workshop

Project Schedule

Scoping Questionnaire

Check Lists Support Portal

.
Utility Billing System as an example

October 27, 2013 27

Utility Billing System

October 27, 2013 28

Utility Billing System

October 27, 2013 29

SAP ISU DATA MODEL

October 27, 2013 30

Billing Process

During the upload of the meter reading, plausibility checks are carried according to

Estimation can also be performed based of the previous consumption or the periodic

October 27, 2013 31

Problems and Challenges
Realizing: Maintenance, • Non-functional requirements mapping
High Availability and
Reliability • System security and monitoring

Requirements Change, and • Component Development

Re-change! • Reusable Software Components

Customization, and Re- • Change Management

customization! • Configuration Management

Continuous Improvement
• Standards, ISO, CMMI…
and Quality Need
Thank you..
Kuwait 2013