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Context, Culture and Green Consumption: A New


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DOI: 10.1080/08961530.2016.1165025

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Context, Culture and Green Consumption: A New


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Sumesh R. Nair & Victoria J. Little

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JOURNAL OF INTERNATIONAL CONSUMER MARKETING
2016, VOL. 0, NO. 0, 1–16
http://dx.doi.org/10.1080/08961530.2016.1165025

Context, Culture and Green Consumption: A New Framework


Sumesh R. Naira and Victoria J. Littleb
a
School of Management and Governance, Murdoch University Singapore, Singapore; bDepartment of Marketing, University of Auckland,
Auckland, New Zealand

ABSTRACT KEYWORDS
Green consumption is context-dependent, complex, and multifaceted. Research from environmental Contextual factors; cross-
psychology, environmental sociology, cross-cultural communication, and consumer behavior is cultural; consumer behavior;
integrated to develop a set of six hypotheses and a new model for green consumption. The model green consumption;
proposes a composite cultural profile (including individual, social/relational, temporal, and biospheric sustainability
factors) as a mediating variable between individual factors, behavioral intention, and green
consumption. The model further proposes contextual factors (economic, social, political, and
technological) as a moderating variable on individual attitudes, values and perceived control,
individual cultural profile, behavioral intention, and green consumption. A systems approach
addresses weaknesses in previous a-contextual models that do not take into account emotional,
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symbolic, and cultural factors embedded in consumer consumption decisions. The model may offer
superior explanations for green consumption behaviors in non-Western socio-technical contexts
than that offered by existing theory, supporting more effective decision-making for managers and
policymakers.

Introduction green consumption theory and practice; encompassing


responsible consumption, consumption reduction,
The state of current consumption as we witness
voluntary simplicity, and sustainable lifestyles. We
around the world is destructive and unsustainable; it
agree, and draw on the idea offered by environmental
compromises the ability of future generations to meet
psychologists—environmentally significant behav-
their basic needs (Rothman, Agard, and Alcamo 2007;
ior—to find a way forward. Thus, green consumption
Varey 2010). It also creates environmental problems
encompasses behaviors that have minimum impact on
such as reduced biodiversity, rising sea levels, extreme
the availability of materials or energy from the envi-
weather conditions, natural resource shortfalls, and
ronment, and minimum impact on the structure and
soil degradation (Assadourian 2010). Consequently,
dynamics of ecosystems or biospheres (Stern 2000).
actionable understandings to support policymakers in
The notion of minimizing impact acknowledges that
encouraging sustainable rather than unsustainable
green consumption cannot be wholly green, thus
consumption behaviors, in both industrialized and
addressing the dichotomous either/or conceptualiza-
less-industrialized countries, are needed. The chal-
tion. We also take the idea of green consumption
lenge commences with the notion of green consump-
beyond purchase, capturing the idea of value-in-use
tion, which of itself problematic:
rather than value-in-exchange (Vargo and Lusch
[Green consumption] is an apparent oxymoron. Green 2004). Drawing on the work of Stern (2000), Peattie
implies the conservation of environmental resources, and Crane (2005) and Prakash (2002) we define green
while consumption generally involves their destruction. consumption as
(Peattie 2010, 197)

Consumption and disposal behaviors directed either con-


Peattie (2010) notes lack of agreement on the sciously or unconsciously at creating minimum impact on
nature and scope of green consumption, and the con- the availability of materials or energy from the environ-
text-dependent, complex, and multifaceted nature of ment, and on the structure and dynamics of ecosystems

CONTACT Sumesh R. Nair s.nair@murdoch.edu.au School of Management and Governance, Murdoch University Singapore, #06-06 King’s Centre, 390
Havelock Rd., 169662, Singapore.
© 2016 Taylor & Francis Group, LLC
2 S. R. NAIR AND V. J. LITTLE

or biospheres; including product sharing, maintenance, including firms, policymakers, and the environment
disposal, and take-back; and refuse, reduce, repair, recon- (Prakash 2002). Secondly, accepting that a wider per-
dition, remanufacture, reuse, and recycle decisions made
spective is required, the differences within and
by consumers.
between contexts and cultures at country, city, institu-
Environmental psychology offers attitude-based, tional, identity group, or individual level must be
value-based, and integrated theories of environmen- taken into account (Bennett 1998). Finally, the
tally oriented consumer behavior, for example, the research process (i.e., the gathering and interpretation
theory of planned behavior (Ajzen and Madden 1986) of data) is influenced by researcher assumptions,
and moral norm activation theory (Schwartz 1992). embedded through socialization in our passport coun-
Environmental sociology and consumer behavior tries, identity groups, and academic disciplines. The
offers identity theory, considering the meaning of con- dominant approaches—experimental and survey—do
sumption and how these meanings allow consumers not require researchers to examine their taken for
to express their identity (Stets and Biga 2003). How- granted and unarticulated assumptions (Gummesson
ever, many of these theories were rooted in Western 2001; Lincoln and Guba 2000). Overall, we argue that
contexts. In the case of environmental psychology, in order to move the field forward, a pluralistic and
studies were laboratory-based and conducted among ethno-relative rather than one-dimensional and eth-
U.S. American college students. They are therefore nocentric approach is required.
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artifacts of Western societies, so to say. How, then, do In this conceptual paper, therefore, we propose a
these theories explain green consumption in non- new perspective capturing the impacts of contextual,
Western settings? Cheung, Chan, and Wong’s (1999) cultural, and individual influences on green consump-
study of wastepaper recycling in Hong Kong tested tion. While we base our proposed framework on the
the theory of planned behavior (Ajzen 1985) by sur- tried and tested theories of planned behavioral change,
veying 282 college students. Their findings supported we argue that inclusion of environmentally sensitive
the theory of planned behavior with one exception— contextual factors and cultural influences would better
perceived behavioral control had no significant effect. predict green consumer behavior in non-Western
We argue this difference could signal contextual and contexts. This perspective, we believe, is missing in the
particularly cultural differences. Ethnic Chinese are current behavioral change theories. We hope this new
more collectivist in orientation than U.S. Americans understanding would eventually lead to developing
(Hofstede 1983); therefore, individual discretion (i.e., and implementing more effective green strategies in
behavioral control) may have somewhat less explana- organizations and markets especially in non-Western
tory power compared with peer group or family group contexts.
influences. Additionally, Hong Kong is a high power- The paper is organized as follows: First, we consider
distance culture (ibid). Hence, socially desirable issues relating to context, culture, and consumption as
responses may have been given to please those above a basis for assessing accepted models of green con-
the students in the hierarchy on both behavioral inten- sumption. We then review current understandings of
tion and actual recycling behaviors. It was also green consumption and identify the gap in the litera-
reported that attitude intention–behavior relation- ture. We then present a new model for green con-
ships are less impactful in collectivist cultures com- sumption and a set of research hypothesis. We
pared to individualistic cultures (Kacen and Lee conclude by considering the implications for future
2002). Our key hypothesis is therefore that general research, and for practitioners and policymakers.
behavioral theories derived from Western experimen-
tal data may not reliably explain green consumption
Context, culture, and consumption
behavior among populations other than those in
which they were derived. Three arguments support We proceed by unpacking the notion of context and spe-
our proposition. Firstly, in order to develop a useful cifically culture, by considering theory across several dis-
understanding of green consumption (i.e., one that ciplines. Recognizing that green consumption is a
may be confidently used to develop and implement multidisciplinary construct, we consider the trend
policy), the wider context must be taken into account towards societal pluralism, the nature of differences and
embracing societal infrastructure and stakeholders, diversity, the various dimensions of culture, and the
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 3

implications of those differences and dimensions for one acknowledging that humans are but one species
researchers and green consumption research. First, how- in an intricate web of biotic communities, that human
ever we briefly review the idea of green consumption. action causes unintended effects, and that the world
has physical and biological limits to economic growth
(Catton and Dunlap 1978). Whether marketing theory
Green consumption
can support progress towards greener consumption is
The notion of green consumption is problematic on a controversial—critics hold that mainstream or micro-
number of levels—conceptual, practical, and ethical. marketing approach is part of the problem rather than
At the fundamental level, green consumption—con- part of the solution and that a macro-marketing
sumption that does not compromise the ability of approach is required (Dolan 2002; Peattie and Peattie
future generations to meet their basic needs (Roth- 2009).
man, Agard, and Alcamo 2007)—underlies sustainable The idea of green consumption, therefore, should
development. However, as previously noted, sustain- be understood and practiced in more realistic and
ability and consumption are opposed as resources can- practical rather than an idealistic sense. In reality no
not be both conserved and consumed (Peattie and product can be completely green as long as it uses
Peattie 2009). Furthermore, pro-environmental energy, raw materials, etc. in the production process
behaviors defy simple analysis. An apparently pro- (Ottman 1993; Nair and Menon 2008). Applying the
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environmental purchase decision may be anything but same logic, no consumption process would also be
pro-environmental. For example, purposive “green” qualified as complete green consumption, and, there-
behaviors such as shopping at a local farmers’ market fore, the consumption process that takes environmen-
are less pro-environmental than religiously prescribed tal or green perspectives into account at best should
vegetarianism (Peattie 2010); likewise, driving to one’s be considered as an attempt in the right direction with
local shopping center to buy biodegradable dishwash- a green intent. The “so called” green consumption
ing detergent is anti- rather than pro-environmental process is also heavily influenced by context of the
as it uses fossil fuels and thus adds to Green House consumption process and the prevailing culture in
Gas (GHG) emissions and resource depletion, and so which the process is carried out. We discuss it in detail
on. Clearly, a multidisciplinary systems approach is in the next section.
required in order to evaluate overall “green-ness” of
consumption decisions, taking in the full impact of
Context and culture
production, purchase, consumption, and disposal
(Polonsky 2011). The complexity of the issues begs The context and culture in which consumption activi-
the question of the ability of consumers to evaluate ties occur embraces a dynamic array of entities, pro-
their choices in any meaningful way. As for research- cesses, events, and rituals that drive or are driven by
ers the reliability of research into pro-environmental the phenomenon under investigation—in this case,
behaviors has suffered from design and execution green consumption.
issues such as a simplistic “either/or” conception of The notion of difference in context is complex, and
pro-environmental behavior, a focus on broad con- can be understood at various levels of abstraction
cerns rather than specific practices and failure to (Bennett 1998). At the societal level, contextual differ-
account for social desirability biases in responses ences include availability of technologies (e.g., recy-
(Peattie 2010). Finally, the political nature of the cling infrastructure) and policies (e.g., enforcement of
debate creates further complexities (Prothero, Mcdo- dumping laws), among other things (Prakash 2002),
nagh, and Dobscha 2010; Schaefer and Crane 2005). which are substantially different between developed
Research supporting the dominant social paradigm— and developing societies. Contextual sensitivities that
that is, consumer sovereignty and economic growth— impact the green consumption behavior have not
has been strongly criticized (Dunlap and Van Liere received the attention that they deserved in the extant
2008; Kilbourne, Mcdonagh, and Prothero 1997). literature in marketing (Cronley et al. 1999). Some of
Clearly, current unsustainable consumption behaviors the contextual factors like the shopping environment
cannot continue indefinitely, and timely transition to have been found to have a positive impact on the
a “new environmental paradigm” is needed: that is, green consumption behavior in some of the Western
4 S. R. NAIR AND V. J. LITTLE

markets (Tanner and Kast 2003). However, the subjective. Objective culture pertains to artifacts and
research in social psychology has unmistakably dem- institutions, while subjective culture pertains to soci-
onstrated that contextual factors are a major influence ety’s characteristic ways of perceiving its social envi-
of behavior in Eastern cultures than Western cultures ronment, in transmitted patterns of values, ideas, and
(Nisbett 2015). Masuda and Nisbett (2001) found that in other symbolic systems (Triandis 1972). Subjective
Japanese consumers are very contextually sensitive culture shapes objective culture, and vice versa. In
than their American counterparts. They have con- subjective culture “Language and economic, educa-
ducted two studies to test the likelihood of fundamen- tional, political, legal, philosophical and religious sys-
tal attribution error or correspondence bias among tems are important elements …[as are] Ideas about
Japanese and Americans. Fundamental attribution aesthetics, and how should people live with others …
error or correspondence bias is generally referred as Most important are unstated assumptions, standard
“…the tendency to see behavior as a product of the operating procedures, and habits of sampling informa-
actor’s disposition and to ignore important situational tion from the environment …ideas about how to
determinants.” (Masuda and Nisbett 2001, 922). The make the elements of material culture (e.g., how do we
studies concluded that “East Asians are more attentive build a house), how to live properly, how to behave in
to context and relationships than are Westerners.” relation to objects and people ….” (Triandis 2002, 3).
(Masuda and Nisbett 2001, 932). Similar findings that Context, culture, and consumption are inseparable
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Asians succumb less to fundamental attribution error (Dolan 2002). For the purposes of this paper we define
compared to Westerners are reported in other related subjective culture in relation to green consumption as
studies (See, Choi and Nisbett 1998). Among other
Aspects of society relating to human actions with respect
things, Nisbett (2015) has attributed this contextual to (1) the manner in which humans act on and interact
sensitivity or lack of it to the traditional occupations with their environment and (2) representations of
of Westerners and Asians. For example, the Greek’s human- environment interactions.
primary occupations were solitary in nature like trad-
ing, fishing, animal husbandry, etc., wherein need for Supporting Dolan (2002) we argue that subjective
corporation and collaboration are minimal. However, culture underlies any understanding of consumer green
Asians were mostly involved in group-based occupa- consumption in a particular society as well as consider-
tion like rice farming where a great deal of cooperation ing how and why knowledge is produced in particular
and hence contextual sensitivity is necessary. These ways about particular societies by knowledge producers.
studies have strongly underscored the fact that contex- Cultural differences underlie both perceptions and
tual factors potentially make a significant difference in behaviors. For example, Westerners are driven by their
behavior in general and consumer behavior in particu- cultural sensibilities (i.e., their broad preferences for
lar in Non-Western buying environments. one state over another) to seek consistency. Hence the
Culture is a further source of contextual difference. emergence of global brands, global businesses, globally
Cultural values can be understood both at the societal applied theory, and the notion of the “global village”—
level, and within societies, at the identity group level. all Western constructions (De Mooij 2010; Bennett
We will address the level of analysis later in the paper; 1998). However in Asia, multiculturalism and pluralism
we now consider the notion of culture in a more gen- are the rules rather than the exception (White 2002).
eral sense. In their seminal work on cultural values, While the Western hegemony has shaped and bounded
Kluckhohn and Strodtbeck (1961) note that “… a knowledge in the business disciplines into assumed
knowledge of the basic assumptions of a people [is] homogeneity, the reality is that “there are no global
indispensable to the interpretation of [their] concrete consumers, and consumer behavior is not converging
behavior” [p.1]. The basic assumptions of a people are across countries” (De Mooij 2010, pxiii). Profound cul-
embedded in their culture—the myths, models, and tural differences within and between societies remain.
symbols supporting lived experience (ibid). Culture The need is therefore for ethno-relative rather than eth-
can be defined as the human-made part of the envi- nocentric understandings of green consumption. Sev-
ronment, the “learned and shared patterns of beliefs, eral (Western-derived) theories explore cultural
behaviors and values of groups of interacting people.” differences, including Schwartz’s value survey (Schwartz
(Bennett 1998, 2). Culture is both objective and 1994), Inglehart and Associates’ World Values Survey
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 5

(Inglehart and Baker 2000; Inglehart 1997, 2013), the with each other (hierarchical/equal), perception of time
Global Leadership and Organizational Behavior Effec- (past/present/future), and people’s relationship with
tiveness (GLOBE) project (Chokar, Brodbeck, and their activities (being/growth/achievement). The dimen-
House 2012), and Hofstede’s (1980) characterization of sion “basic nature of human beings (good/evil/ mixed)”
national cultures. We draw on key elements of two cul- is beyond the scope of this discussion.
tural frameworks in this paper. The first is Hofstede’s We summarize the dimensions in table 1 and pro-
(ibid) value dimensions, a de facto standard; however, vide a speculative example of recycling behaviors as an
they are not unchallenged (Tung and Verbeke 2010). illustration of Western and non-Western differences:
The dimensions are individualism-collectivism (personal We have conflated the Hofstede (1980) and Kluck-
rights vs. responsibility as a group or community mem- hohn and Strodtbeck (1961) values into four dimen-
ber); uncertainty avoidance (tolerance for ambiguity, sions—individual, social/relational, temporal, and
dealing with anxiety, and change with rules versus environmental. To illustrate cultural differences, and
pragmatism); power distance (strength of social hierar- to explore the implications for green consumption we
chy and acceptance of authority); masculinity-feminin- have offered extreme examples of differences between
ity (task or quantity orientation vs. people or quality these dimensions for Western and non-Western cul-
orientation); long versus short-term orientation (thrift, tures. For the purposes of illustration we have located
perseverance and future rewards, and preservation of each of the four overall dimensions at the extremes of
“face” vs. respect for tradition and the past); and a sixth
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a continuum—we do not wish to imply a dichotomy.


more recent dimension, indulgence versus self-restraint We draw on these four dimensions to inform the new
(free gratification vs. curbing of desires and feelings) model of green consumption presented later in this
(Hofstede et al. 2008). We merge the Hofstede dimen- paper. Profound differences apply between cultures
sions with Kluckhohn and Strodtbeck’s (1961) universal on most dimensions, and those differences will influ-
dimensions of human values to enrich the analysis and ence green consumption. For example, an orang asli
to orient the analysis towards green consumption. We (indigenous tribesperson) in Sarawak would be
include people’s relationship with the environment strongly community oriented, and would more likely
(mastery/subjugation/harmony), people’s relationship respond to appeals based on benefitting her or his

Table 1. Implications for recycling behaviors of cultural differences in extreme Western and non-Western contexts (Hofstede dimensions
in italics).
Dimension Western Non-Western

1. Individual I will follow the rules if it suits me and deal with I will follow the rules as I want to avoid anxiety
Uncertainty avoidance/Masculinity-femininity/ anxiety and uncertainty if and when it occurs and uncertainty, and will recycle if I am
Being-growth-achievement without making a fuss. convinced it will create trouble for me if I don’t.
Masculine/achievement—I will recycle if it gives Feminine/growth—I will recycle if it benefits my
me more of what I prefer (i.e., success and community, and gives greater quality of life for
power over others, money, independence) everyone.
and if it pleases me cf. pleasing others. I will recycle if it pleases others cf. pleasing me.
2. Social/relational I do not privilege the hierarchy. I will make up I obey and respect those above me in the
Power distance (hierarchical/equal)/ my own mind about recycling. hierarchy. If I’m told to recycle by a superior I
Individualism-collectivism Individualist—what’s best for me and my will do so.
immediate family physically and financially. I Collectivist—what’s best for my in-group
will recycle if it suits us. physically and financially—I will recycle if it
benefits my community
3. Temporal (Long vs. short term), Indulgence vs. I will recycle for pragmatic reasons (saving I will recycle because I am required to (I am proud
self-restraint, Past present and future current resources for future use, and because of my country, I value face and tradition, and I
circumstances may change)—long-term/ like to fulfill social obligations)—past-present
future-oriented culture orientation/ short-term culture.
I will recycle if I find it enjoyable (indulgence) I will recycle because everyone else does (is a
social norm), although I realize that it will
require me to delay or suppress my personal
gratification.
4. Environmental Mastery, submission, harmony Dominant social paradigm (DSP). The Two extremes—in developed countries, as per the
environment exists to serve my needs. I will West.
control and subjugate my environment with Among indigenous communities the relationship
technology. Recycling is congruent with is intense and either harmonious (new
technological control; therefore, I will environmental paradigm) or submissive:
probably do it. recycling is irrelevant.
6 S. R. NAIR AND V. J. LITTLE

community compared to an apartment-dweller in and Theory of Planned Behavior (TPB) (Ajzen and
Kuala Lumpur, whether Western expat or local Madden 1986). Both are based on assumptions of
Malaysian Chinese. rationality, that is, that individual behavior is a result
In this section, we have unpacked the notion of of rationally derived beliefs and expectations about
context and culture. Overall, Western and non-West- behavior outcomes. Attitude derives from prediction
ern customers are dissimilarly sensitive to contextual of probable outcomes, while intention derives from
differences. This is very well documented in the social other people’s attitudes. According to TRA, beliefs
psychology literature. Furthermore, Western cultures and values attached to it will form the attitudes of peo-
tend to be more individualistic and succumb to corre- ple that lead to intentions and then behavior (Fishbein
spondence error in the construction and expression of and Ajzen 1975). TRA posits that a person’s expecta-
knowledge. If we accept that knowledge is culturally tion of others, who are important to him/her, to
and contextually bound, is it, therefore, helpful to behave the same way (subjective norm) also influences
apply Western-derived theory to non-Western con- intentions of behavior. However, other than the kith
texts? Will Western theory provide a reliable basis for and kin influence on the intentions and behavior, no
developing policy encouraging green consumption in other contextual factors are used in the framework.
non-Western contexts? To address these questions, we The TPB extends the TPA by adding a new vari-
proceed with a brief review of theories informing able—perceived control behavior, or the individual’s
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understanding of green consumption. belief about the difficulty or ease of enacting a particu-
lar behavior. For example, a person who is confident
Current theories and models of green in their ability to maintain a community garden will
consumption probably do so, compared to a person who is not. TPB
presents that the attitudes, subjective norms, and per-
Environmental psychology provides attitude-based,
ceived control behaviors are the predictors of inten-
value-based, and integrated theories of environmen-
tions of behavior and behavior itself (Ajzen 1991).
tally oriented consumer behavior. Our primary argu-
Both TPB and TRA are very widely used and reported
ment is that as most research in green consumption
in the extant literature and are applied in different dis-
has been conducted in developed Western countries,
ciplines in social science research. However, both the-
the theory requires evaluation to assess applicability in
ories have not directly taken the contextual and
non-Western contexts, where much of the world’s
cultural factors into account, and hence its application
population growth and growth in large consuming
in contextually sensitive non-Western situations is
middle classes is occurring. As we have seen, different
questionable.
cultures reflect differences in notions such as “going
green,” “taking responsibility,” and “altruism” (all
Western conceptions)—among other things. Also, the Values-related theories
non-Western customers tend to be more contextually
Values-related theories recognize the role of values—
sensitive to green consumption process. Therefore, we
desirable trans-situational goals serving as guiding
examine current theory in the light of potential differ-
principles (Schwartz 1992). Values-related theories
ences and similarities between Western and non-
relevant to green consumption are norm activation
Western cultures and contexts, and consider the
theory, ecological value theory, and value-belief-norm
implications for understanding the antecedents and
theory. Norm activation theory (Schwartz 1992) cap-
drivers of green consumption.
tures altruistic or helping behavior. Norms guide indi-
In environmental psychology, three sets of theories
vidual behavior within a social group, and thus
are held to explain green consumption—attitudinal-
express socially held values (Marini 2000). Personal
related, values-related, and integrated theories. A
norms are an individual’s expectations of her own
detailed discussion follows.
behavior, based on awareness of consequences and
acceptance of personal responsibility. Once these ante-
Attitudinal-related theories
cedents are in place, personal norms are “activated,”
The two seminal attitudinal theories are Theory of that is, result in behavior. Positive or negative green
Reasoned Action (TRA) (Fishbein and Ajzen 1975), consumption will therefore arise from levels of
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 7

awareness of consequences and acceptance of respon- enhancement values (De Groot and Steg 2008; Nor-
sibility. Norm activation theory has been used to dlund and Garvill 2002; Stern and Dietz 1994). Pro-
explain pro-environmental behavior in studies of recy- environmental values favoring nature maximization
cling (Bratt 1999; Hopper and Nielsen 1991), green and biosphere protection run contrary to the “domi-
product attributes (Ebreo, Hershey, and Vining 1999), nant social paradigm” (DSP), held to underlie envi-
household energy adaptions (Black, Stern, and ronmental degradation (Kilbourne, Beckmann, and
Elworth 1985), and alternatives to car usage (Bamberg Thelen 2002). The current DSP is characterized by a
and Schmidt 2003). Value-belief-norm theory explains general belief in abundance, faith in science and tech-
pro-environmental behaviors (environmental citizen- nology, commitment to a laissez-faire economy, lim-
ship, policy support, and private sphere behavior such ited governmental planning, and private property
as recycling) resulting from personal norms, which rights (Campbell and Wade 1972). Proponents of a
are in turn a result of taking responsibility and aware- new environmental paradigm based on biospheric val-
ness of consequences (Stern 2000). Personal norms ues argue that as societies increasingly recognize natu-
can thus be related to three indicators of pro-environ- ral limits the DSP will gradually evolve to one
mental behaviors: environmental citizenship (e.g., favoring environmental values (Dunlap and Van Liere
membership of Greenpeace), policy support (e.g., vot- 2008). The implications of value orientation for green
ing Green), and private sphere behavior (e.g., recy- consumption relate to both impact and intent. Where
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cling) (Stern et al. 1999). Stern (2000) argues that perceived benefits exceed costs, rational and egoisti-
value-belief-norm theory therefore provides the best cally driven individuals will engage in either pro- or
explanation for non-activist environmental behaviors. anti-environmental consumption. Individuals with a
While the logic of the models has been found to hold social altruistic value orientation on the other hand
for some consumption decisions, in general, only a will behave in a pro-environmental manner by consid-
modest relationship has been found between pro-envi- ering the perceived costs and benefits of their actions
ronmental attitudes and pro-environmental behavior for the wider community. Individuals with biospheric
(Stets and Biga 2003). The mismatch has been attrib- value orientation will act pro-environmentally, based
uted to research design—questionnaires eliciting on perceived costs and benefits for the ecosystem and
socially desirable rather than actual responses, and biosphere as a whole. Therefore, social altruistic and
designs proposing amorphous hypothetical situations biospheric value orientations are positively correlated
rather presenting actual and specific consumer choices with green consumption while egoistic value orienta-
(Peattie and Crane 2005). tion correlates negatively with green consumption
Values-based theories address some of the concerns (Stern and Dietz 1994).
relating to attitudinal theories. While values-based
theories are general rather than specific, they tran-
Integrated theories
scend specific situations in two ways—by offering a
system of consumer priorities, and by serving as a gen- Attitudinal and values-based theories are limited, as
eral consumer guidance system for evaluating offers, they do not take contextual factors into account
people, organizations, or ideas (Marini 2000). A com- (Thøgersen 2010). Thus, integrated theories (e.g., atti-
plex mix of values, ranging from self-transcendent val- tude-behavior-context theory) (Guagnano, Stern, and
ues such as universalism (values beyond one’s own Dietz 1995), interpersonal behavior theory (Triandis
interest) and self-focused or egoistic values, is held to 1977), and goal framing theory (Lindenberg and Steg
drive human behavior (Schwartz 1992). An under- 2007) include external factors and hence provide a
standing of underlying values explains common social more satisfying explanation for green consumption.
dilemmas, for example, conflicts between individuals Recycling, for example, is driven not only by individ-
who can be categorized as pro-socials versus pro- ual actors, but also by the availability of recycling
selves, and co-operators versus non-co-operators infrastructure. Integrated theories explain green con-
(Fransson and G€arling 1999; Joireman et al. 2001). sumption as a function of individual and environ-
Those who hold strong self-transcendent values are ment, that is, green consumption is an interactive
more likely to engage in green consumption than product of personal attitudes and contextual factors.
those who give priority to self or who hold strong self- Contextual factors include a wide range of positive
8 S. R. NAIR AND V. J. LITTLE

and negative external influences on green consump- Table 2. Summary of behavioral theories.
tion, such as monetary incentives, physical infrastruc- Theories Author/s
ture, regulations, and social support. Thus, behaviors Attitude-based (Fishbein and Ajzen 1981)
that are difficult, expensive, or inconvenient to main- Theory of reasoned action (Ajzen 1991)
Theory of planned behavior (Schwartz 1973)
tain will be uncommon, and behaviors strongly sup- Value-based (Stern 2000; Stern et al. 1999)
ported by attitudes will be prevalent. Attitude- Moral norm activation theory
Value-belief-norm theory (Guagnano, Stern, and Dietz 1995)
Behavior-Context (ABC) theory has factored in the of environmentalism (Triandis 1977)
impact of contextual and cultural factors in shaping Integrated theories (Lindenberg and Steg 2007)
Attitude-behavior-context theory
green consumption–related behavior in a non-West- Interpersonal behavior theory
Goal framing theory
ern setting. However, ABC theory is a very simple
construct that takes into account only the attitude and
contextual factors as predictors of behavior. It ignores two major grounds. Firstly, the models are derived
other two variables proposed in TPB, namely subjec- from Western empirical studies, in turn based on
tive norms and perceived control over behaviors, Western sociological and psychological theory. There-
which are assumed to be the major predictors of fore, the theories may not be relevant to Asian con-
behavioral intentions and behaviors. This may be very texts, and to developing rather than developed
relevant in green consumption behavior as peer pres- economies. Secondly, the models have severe limita-
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sure (subjective norm) and consumer’s perception of tions with relation to the influence of context. The
his/her ability to make a difference in the natural envi- influence of contextual factors such as aggregate level
ronment are assumed to be important in green con- of environmental concern, political regulation, and
sumption behaviors. distribution mechanisms on green consumption have
Interpersonal Behavior Theory (IBT) adds dimen- been found to be greater than that of individual factors
sions of habit, social factors, and emotions in forming (Thøgersen 2010). Individual-level attitudinal and val-
intentions (Triandis 1977). Thus, green consumption ues-based theories have been further criticized for lack
is more likely to result when people are emotionally of integration (Jackson 2005), for failure to capture
(rather than rationally or cognitively) attached to their cultural dimensions of individual behavior (Kashima
environment (Grob 1995; Kals, Schumacher, and et al. 1992), and for the underlying assumption of
Montada 1999; Lee and Holden 1999). IBT essentially rational self-interest as primary human motivation
has advantage of taking into account the influence of (Hofstede 1993). Rational self-interest is culturally
environmental factors in predicting green consump- bound. Individuals in communally oriented cultures
tion behavior. However, IBT is rarely used in aca- (e.g., New Zealand Maori, Asian Malay, and European
demic research seemingly due to its perceived Sicilian) may subsume their own rational self-interest
complexity. in favor of the well-being of their village or commu-
Goal Framing Theory (GFT) adds the notion that nity (Podsiadlowski and Fox 2011). These criticisms
the nature of the individual’s goal governs or “frames” are particularly profound in the context of green con-
how information received is processed and acted upon sumption. We argue that green consumption is a spe-
(Lindenberg and Steg 2007). GFT suggests that green cial case, as (particularly at present) it generally
consumption could be encouraged by rendering nor- transcends rational self-interest. For example, recy-
mative goals (“act appropriately”) more compatible cling usually requires additional effort on the part of
with gain (“enhance resources”) and hedonic (“feel the individual for limited return, and buying an elec-
better now”) goals. For example, to support green con- tric car incurs cost, risk, and inconvenience in excess
sumption, biodegradable washing powders and recy- of the physical benefits. Acknowledging that green
clable bottles should be as cost-effective as their consumption can be a symbolic purchase (i.e., being
competitors. GFT as a theory is still in its conceptual instrumental in establishing consumer self-identity—
stage and rarely used in applied research. communicate a desired self or reflect group member-
We summarize attitudinal, values-based, and inte- ship) (Kleine, Kleine, and Kernan 1993; Sirgy 1982),
grated theories in table 2. we argue that in general green consumption can be
While these models are well-established and widely characterized more persuasively as a collectivist rather
cited in the literature, they are open to criticism on than individual behavior, as it benefits the group
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 9

rather than the individual (Davies, Foxall, and Pallister affecting the behavior of individuals is well-established
2002; Hopper and Nielsen 1991; Thøgersen 1996). In (e.g., Hofstede 1980; Triandis 1977); however, we do
aggregate, the theories therefore provide a limited not know how these differences play out with respect
framework for developing green consumption policy to green consumption. The model uses the basic con-
and practice (Jackson 2005), particularly, we would struct of TPB and additionally factored in contextual
argue, in Asia. and cultural variables which we believe are capable of
As discussed previously, studies in the social psy- explaining the contextual and cultural sensitivity of
chology area have clearly identified differences in the green consumption behaviors in non-Western mar-
thinking process and behaviors of people in Western kets. We argue in the new model that the contextual
and non-Western cultures, especially East Asian cul- factors affect an individual customer’s attitude, subjec-
tures (Han and Ma 2014; Marcus and Kitayama 1991; tive norm, and perceived behavioral control factors
Nisbett and Masuda 2003; Oyserman, Coon, and Kem- (individual intrinsic factors). We also hypothesize that
melmeier 2002). Choi, Nisbett, and Norenzayan (1999, the contextual factors affect an individual’s cultural
48), proposed that “Westerners are inclined to attribute profile and behaviors. An individual’s cultural profile,
human behaviors predominantly to their internal dis- we postulate, acts as a mediator between an individu-
positions while East Asians tend to explain the same al’s internal intrinsic factors and intentions of behav-
behavior in terms of social contexts.” Markus and ior and the ultimate behavior, which is green
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Kitayama (1991), for example, reiterated that most psy- consumption in this case. Therefore, contextual fac-
chologists hold a singular view of human behavior— tors and cultural influences on the green consumption
that is, the popular Western view. In similar vein, behavior are apprehended using this new construct.
Choi, Nisbett, and Norenzayan (1999) found that East As discussed before, a similar inclusive approach is
Asians believe that social contexts are more important rarely attempted in the green consumption space in
in explaining human behavior than Westerners. West- non-Western settings, hence the new model.
erners on the other hand use personal and internal The new model, capturing contextual, cultural, and
attributes in explaining the human behavior. individual influences on green consumption, is pre-
The behavioral, perceptual, and cognitive differen- sented in figure 1.
ces in people belonging to Western and non-Western Rectangles denote variables and ovals denote theo-
cultures were reported in a host research studies in retical constructs. The relationships are causal, apart
cultural psychology area (cf. Oyserman, Coon, and from the behavioral intention–green consumption
Kemmelmeier 2002; Nisbett and Masuada 2003; Miya- relationship. We show this relationship as correla-
moto, Nisbett, and Masuda 2006; Conway et al. 2005). tional rather than causal. Behavioral intention does
However, this perspective is not sufficiently incorpo- not necessarily lead to green consumption, that is,
rated in the theories of behavioral change that applied while consumers profess pro-environmental inten-
to green consumption. Therefore, we propose the fol- tions, oftentimes their actual behavior does not reflect
lowing new model. these intentions (Prothero et al. 2011). This mismatch
leads to our first hypothesis:
A new model of green consumption Hypothesis 1: Behavioral intention is correlated rather
than causally related to green consumption.
The new model value adds to the existing theories in
multiple ways. In support of Peattie (2010), we have We proceed by discussing each of the variables and
argued that research relating to green consumption constructs and presenting further hypotheses drawn
needs to acknowledge profound differences between from the model. Contextual factors are shown as hav-
Western and non-Western consumers and contexts. ing a causal relationship with every other variable and
We have also argued that current theory may have theoretical construct, following our previous argu-
limited application outside the Western contexts in ments that actions are inseparable from structure. Six
which it was developed. Differing economic, social, factors (e.g., level of environmental awareness, infra-
and particularly cultural contexts affect individual per- structure and technology adoption, government inter-
ceptions, motivations, and behavior. The existence of vention, NGO participation, national culture and
cultural differences within and between societies religious practices, and economic conditions) are
10 S. R. NAIR AND V. J. LITTLE
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Figure 1. Context, culture, and green conception—A new model.

therefore antecedents to all other variables and theo- Ignatow 2006; Inglehart and Baker 2000; Johnson,
retical constructs. Level of environmental awareness is Bowker, and Cordell 2004; Laroche et al. 2002). Even
influenced by literacy level, level of education, and in closely related national cultures such as the USA
freedom of the press. The increased tendency towards and Canada, differences in green consumption reflect
green consumption among urban populations and in differences in ethnic backgrounds and social norms
developed Asian countries like Japan and Singapore (Ignatow 2006; Laroche et al. 2002). Clearly in coun-
may be explained by high levels of environmental tries where cultures are not closely related (e.g., Ger-
awareness. However, casual observation in less devel- many and Italy, China and India, Japan and Malaysia)
oped countries (e.g., Vietnam and Malaysia) reveals the profound differences in ethnic origin, history, and
patchy green consumption performance, despite gov- religion will influence green consumption. In multicul-
ernmental efforts to educate the populace. Infrastruc- tural countries with heterogeneous ethnic composition
tural facilities and level of technology adoption relevant (e.g., Malaysia’s three major ethnic groups—Malays,
to green consumption are important facilitating fac- Chinese, and Indian), this may result in within-country
tors, for example, availability of household and indus- as well as between-country differences. The final con-
trial recycling facilities, and cost-effective solid waste textual factor is economic conditions. We argue that a
disposal technologies. Government intervention will favorable economic climate would positively impact
also influence pro-environmental behavior, for exam- pro-environmental behavior, as a buoyant economy
ple, plastic bag bans and recycling legislation. Activism supports technological innovation and discretionary
level from individuals and NGOs would influence suc- investment in waste management infrastructure, for
cessful initiation and implementation of environmen- example. Prosperity will support stronger pro-environ-
tal initiatives, for example, the activities of Greenpeace mental performance, as a result of education, and dis-
and World Wildlife Fund in many parts of Asia. Cul- cretionary investment, explaining strong pro-
ture and religious practices are a critical factor, and environmental orientation in economically advanced
have a profound effect on every aspect of society and countries such as Germany and Switzerland. These
individual behavior (Harris 2006; Huntington 1996; arguments lead to the following set of hypotheses:
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 11

Hypothesis 2: Contextual factors (level of awareness, Malaysia), they might then “throw” rather than dis-
infrastructure and technology adoption, governmental pose of litter responsibly. The difference is explained
intervention, NGO participation, national culture and
by culture—in this case identity group culture, which
religious practices, and economic conditions) are antece-
dents to has a mediating effect on his or her behavior. In other
Hypothesis H2a: Individual attitudes, words, individual actions are culturally rooted, leading
Hypothesis H2b: Subjective norms, to the second set of research hypotheses:
Hypothesis H2c: Perceived behavioral control,
Hypothesis H2d: Individual cultural profile, Hypothesis H4: The identity group level construct “indi-
Hypothesis H2e: Behavioral intention, vidual cultural profile” mediates the relationship
Hypothesis H2f: Green consumption. between
Hypothesis H4a: Attitude and behavioral intention,
Our second set of hypotheses relates to individual Hypothesis H4b: Subjective norm and behavioral
factors. The model draws on the TPB (Ajzen and intention,
Hypothesis H4c: Perceived behavioral control and
Madden 1986) to construct individual-level factors
behavioral intention.
leading to intentions, and finally green consumption.
Individual variables are attitude, subjective norm, and In theory, individual cultural profile (ICP) satisfies
perceived behavioral control. All are assumed to be three conditions necessary to claim a mediating rela-
moderated by group preferences and perceived abili- tionship: A significant relationship between indepen-
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ties, owing to the support of in-groups or family mem- dent variable (individual attitude, subjective norm,
bers. Therefore, the new model assumes that collective and perceived behavioral control) and mediator
rather than individual factors have greater influence (ICP), between mediator (ICP) and dependent vari-
on behavioral intention and thereby green consump- able (intention and green consumption), and between
tion, leading to hypothesis 3 (which we include for the independent variables (context variables, individ-
completeness—this relationship is well-established ual variables) and dependent variables (intention and/
through TPB research): or green consumption) (Baron and Kenny 1986). We
Hypothesis H3: Individual factors (i.e., attitude, subjec- argue that attitude, subjective norm, and perceived
tive norm, perceived behavioral control) are antecedents control have a causal relationship with the individual’s
to behavioral intention. identity group cultural profile. For example, levels of
cultural masculinity versus femininity would be
Our next set of hypotheses relates to a composite
reflected in attitude—a preference for quantity would
construct, the individual dynamic cultural profile.
explain an individual’s preference for (say) power over
This construct mediates the relationship between the
quality.
classic individual variables, and behavioral intentions/
H1 proposes that behavioral intention and green
green consumption behavior. The argument has two
consumption are correlated rather than causally
aspects: Firstly, culture is complex, and requires a
related, that is, the relationship between intention and
commensurately pluralistic construct to capture nuan-
green consumption is not necessarily causal. Logically,
ces rather than “either-or” dichotomies or continua.
therefore, ICP mediates the relationship between indi-
We therefore argue for an index-based measure deliv-
vidual-level variables and green consumption, leading
ering a composite profile of individual culture at the
to our fifth set of hypotheses:
identity group level. The nature of individual’s profile
will have a greater or lesser mediating effect on behav- Hypothesis H5: That the construct “individual cultural
ioral intentions. For example, considering Singapore’s profile” mediates the relationship between
famously stringent anti-littering laws, we would argue Hypothesis H5a: Attitude and green consumption,
Hypothesis H5b: Subjective norm and green
that a Singaporean in Singapore will comply with
consumption,
anti-littering laws and would not drop rubbish regard- Hypothesis H5c: Perceived behavioral control and green
less of whether they are Malay-Singaporean, Chinese- consumption.
Singaporean, or Indian-Singaporean (each of these
groups having substantially different cultural profiles). The model recognizes a two-way relationship
However, should individuals from each of these between individual variables and green consump-
groups be in a less stringent environment (e.g., tion—each reinforces the other; that is, while
12 S. R. NAIR AND V. J. LITTLE

individual variables are the antecedent to green con- develop ICPs at the identity group level, based on the
sumption, green consumption practices also influence four cultural variables identified previously. Table 3
attitudes, norms, and perceived control (Brosius, Fer- summarizes dimensions and items.
nandez, and Cherrier 2013). For completeness, we The four overarching variables are individual,
include this relationship as a hypothesis: social/relational, temporal, and natural environment,
and are drawn from the values discussed previously
Hypothesis H6: Green consumption is an antecedent to
attitude, subjective norm, and perceived behavioral
based on the work of Hofstede (1980) and Kluckhohn
control. and Strodtbeck (1961). Each variable is composed of
multiple items, capturing the key dimensions of each
We have proposed that the theoretical construct aspect of culture, resulting in 21 items overall. Individ-
“individual cultural profile” mediates individual varia- ual is thus reflected in seven items: uncertainty avoid-
bles and both behavioral intention and green con- ance; risk taking; agency focus; communion focus; and
sumption. However, in order to test those hypotheses the three motivational items of “being,” “growing,”
the construct must be operationalized. To do so, we and “achieving.” We use agency and communion
propose an approach similar to that used by the CMP focus rather than measures of masculinity and femi-
Group in profiling marketing practice (Coviello et al. ninity. While in general women are found to be more
2002). In order to capture a multifaceted construct pro-environmental than men (Hunter, Hatch, and
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such as marketing practice or, we would argue, cul- Johnson 2004; Laroche et al. 2002; Polk 2003), a focus
ture, we must move beyond simple concepts such as on physical gender is misleading—the issue is one of
continua and dichotomies, and towards a pluralistic gender identity, whereby people behave congruently
conception encompassing multiplicity and complex- with their personal orientation (Stets and Biga 2003).
ity. Whereas Hofstede (1983) combined two dimen- We therefore adopt non-gendered terminology for
sions of culture, we propose to combine all four to this dimension. Rather than masculinity we use the

Table 3. Dimensions and items for ICP development.


Dimension and items Description

Individual
1. Uncertainty avoidance People feel threatened by ambiguity, tendency towards anxiety and neuroticism, insecurity; security through technology,
rules, law, dogma.
2. Risk taking Relatively low anxiety levels, limited emotional expression, agreeability and tolerance towards others, feeling of safety and
security, pragmatism.
3. Communion-focused (cf. Femininity) Emotional gender roles are less distinct—relationships and quality of life are valued, as are
interdependence, the environment.

4. Agency-focused (cf. Masculinity) Emotional gender roles are distinct—quantity, independence, competition, and material success are
valued.
5. Being Doing what pleases oneself
6. Growth Developing abilities that please oneself
7. Achievement Doing what is valued by self and group
Social/relational
8. Hierarchy Inequality is expected and accepted. Less powerful people should be dependent on more powerful people. Authority
should be centralized.
9. Equality Inequalities should be minimized. More and less powerful people should be interdependent. Authority should be
decentralized.
10. Individualism Ties between individuals are loose, everyone looks after themselves and their immediate families, freedom and
independence are valued.
11. Collectivism People are integrated into strong and cohesive in-groups, which protect them in exchange for unquestioning loyalty.
Temporal
12. Indulgence Free and immediate gratification of desires.
13. Self-restraint Curbing of desires and feelings, delayed gratification.
14. Past Emphasis on tradition, heritage.
15. Present Living for today, saving face.
16. Future Thrift, perseverance, future rewards, environmental preservation.
Natural environment
17. Mastery The environment exists to serve human needs, to be exploited and controlled.
18. Submission The environment is threatening and must be appeased.
19. Harmony The environment is important and must be nurtured.
20. Intense relationship Humans and nature are closely connected, close affinity.
21. Mild relationship Humans and nature are loosely connected, distant affinity.
JOURNAL OF INTERNATIONAL CONSUMER MARKETING 13

Table 4. Summary of research hypotheses relating to new model In this section, we have presented a new model of
for green consumption.
green consumption. The model acknowledges the pro-
Proposition found influences of context and particularly culture,
H1: Behavioral intention is correlated rather than causally related to green by including context as a moderating variable and cul-
consumption.
H2: Contextual factors (level of awareness, infrastructure and technology
ture as a mediating variable. We operationalized cul-
adoption, governmental intervention, NGO participation, national ture beyond the dimensions offered by Hofstede
culture and religious practices, and economic conditions) are
antecedents to (1983) and argued that ICP based on four dimensions
H2a: Individual attitudes, (individual, social/relational, temporal, and environ-
H2b: Subjective norms,
H2c: Perceived behavioral control, mental) would mediate any green consumption deci-
H2d: Individual cultural profile, sions. We further proposed a means of creating ICPs,
H2e: Behavioral intention,
H2f: Green consumption. based on the CMP Group profiles of marketing prac-
H3: Individual factors (i.e., attitude, subjective norm, perceived behavioral tice. We summarize the research hypotheses based on
control) are antecedents to behavioral intention.
H4: The identity group level construct “individual cultural profile” mediates the new model in table 4.
the relationship between
H4a: Attitude and behavioral intention,
H4b: Subjective norm and behavioral intention,
H4c: Perceived behavioral control and behavioral intention. Conclusions
H5: The construct “individual cultural profile” mediates the relationship
between The purpose of this paper was to challenge current
H5a: Attitude and green consumption,
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H5b: Subjective norm and green consumption, understandings of green consumption, based on mod-
H5c: Perceived behavioral control and green consumption. els derived from environmental psychology. We
H6: Green consumption is an antecedent to attitude, subjective norm, and
perceived behavioral control. argued that current theory fails to capture the com-
plexity of social systems that provide the backdrop for
green consumption decisions, that is, those behaviors
term “agency-focused,” emphasizing competition and that have an impact on environmental resource avail-
independence (i.e., more selfish behaviors), and femi- ability, or that alter the viability of the biosphere
ninity being “communion-oriented,” highlighting sen- (Stern 2000). We offered a new model and six research
sitivity and a concern for others (i.e., more self-less hypotheses that explicitly acknowledge the role of con-
behaviors) (Eagly and Koenig 2006). Social/relational text and culture, relevant to both Western and non-
is reflected in four items, hierarchy, equality, individu- Western contexts, in individual green consumption
alism, and collectivism. Hofstede’s (1980) power dis- decisions. The model includes both antecedent con-
tance variable has been replaced with hierarchy and textual factors, and a mediating variable—the individ-
equality measures to add sensitivity. Temporal varia- ual’s cultural profile—based on their identity group.
bles are reflected in five items, indulgence; self- We argued that behavioral intention and green con-
restraint; and past, present, and future orientations— sumption were correlated rather than causally related.
the latter being a more sensitive measure than Hof- Thus, an individual’s cultural profile mediates both
stede’s (1980) long vs. short-term orientation. The five their behavioral intentions and their green (or other-
Natural environment items are mastery; submission; wise) consumption as well as disposal behaviors. If we
harmony; and intense vs. mild, capturing both nature accept that current consumption patterns are creating
and strength of individual’s relationship with the envi- problems for humanity, then changing these con-
ronment. Propensity to act or react on an environ- sumption patterns is required to increase societal well-
mental cause is linked to his/her perceived being. However, we also know that consumption
relationship or affinity towards natural environment. forms part of individual identity, is deeply embedded
A person who feels intensely about natural environ- in culture (i.e., the shared mental models of a society),
mental would act pro-environmentally, while a mild and takes place within complex socio-technical and
or no affinity towards the natural environment would political contexts. Logically, as consumption is multi-
likely lead to no environmental action, ceteris paribus. faceted, and bound up with emotional, symbolic, and
The next step is to develop scale items and to adminis- cultural meanings, multifaceted solutions to overcon-
ter a questionnaire, following the CMP five-point Lik- sumption or damaging consumption are required.
ert scale anchored by “never” and “always” (e.g., The proposed model has to be tested in real-life set-
Coviello et al. 2002). tings in order to validate impacts and effects on green
14 S. R. NAIR AND V. J. LITTLE

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