QM in Sap S/4Hana: Session Code: 6807

QM in SAP S/4HANA
How SAP supports core QM processes in the Cloud

Ingo Panchyrz, SAP QM Product Management, SAP SE
ASUG Annual Conference, Tuesday, May 16: 2:00 PM - 3:00 PM
Session Code: 6807

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This presentation outlines our general product direction and should not be relied on in
making a purchase decision. This presentation is not subject to your license agreement or
any other agreement with SAP. SAP has no obligation to pursue any course of business
outlined in this presentation or to develop or release any functionality mentioned in this
presentation. This presentation and SAP's strategy and possible future developments are
subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied,
including but not limited to, the implied warranties of merchantability, fitness for a particular
purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.
6 SAP AG. All rights reserved.

© 2013 Customer
Internal 2
Primary Goals
▪ Experience how core quality management (QM) processes

are supported with role-specific Fiori launchpads.
▪ See new SAP Fiori apps in QM that were designed to

make work easier and more efficient.
▪ Learn about the strategy and roadmap for QM in

SAP S/4HANA Cloud.

© 2013 Customer
Internal 3
Agenda
▪ SAP S/4HANA Overview

▪ QM Roles and Launchpad Content SAP S/4HANA Cloud
▪ Fiori App Examples for Different Roles in QM
▪ SAP Best Practices for Quality Inspection Processes in SAP S/4HANA Cloud
▪ Summary SAP S/4HANA Enterprise Management Cloud 1702
▪ Outlook
▪ Summary
▪ Miscellaneous

© 2013 Customer
Internal 4
QM in SAP S/4HANA Cloud
SAP S/4HANA Overview
SAP S/4HANA
The Next Generation Business Suite
Internet
People
of Things
SAP Fiori UX
role-based user experience for all devices
SAP S/4HANA applications and extensions

instant insight-driven applications for all lines of business and industries
Business
networks Devices
SAP HANA platform
in-memory platform for all data
On-premise Cloud
Social
Big Data
networks
Native integration for hybrid scenarios
Ariba Concur Fieldglass hybris Software SuccessFactors SAP JAM

© 2013 Customer
Internal 6
SAP S/4HANA
Overview
SAP S/4HANA SAP S/4HANA for simple finance

SAP S/4HANA
SAP S/4HANA
SAP S/4HANA Marketing Cloud
SAP S/4HANA
SAP S/4HANA Professional Services Cloud
Cloud SAP S/4HANA Enterprise Management Cloud
Classical Suite
SAP Business Suite
on SAP S/4HANA

© 2013 Customer
Internal 7
QM Roles and Launchpad Content
SAP S/4HANA Cloud
SAP Fiori 2.0 - Fiori Launchpad Extended by Viewport Concept
Workspace
Me Area Notifications

© 2013 Customer
Internal 9
SAP S/4HANA Cloud
QM Roles in SAP S/4HANA Cloud at a Glance
Role (*) S/4HANA

Cloud 1702
Quality Technician X
Quality Planner X
Quality Engineer X
* Scope differs from S/4HANA to S/4HANA Cloud. See Feature Scope Description for details.

© 2013 Customer
Internal 10
SAP S/4HANA Cloud
Fiori Launchpad for Different QM Roles
Supported Roles:
 Quality Planner
 Quality Technician
 Quality Engineer
Typical transactions/apps are combined in business

catalogs and assigned to different roles

© 2013 Customer
Internal 11
SAP Fiori Apps in Quality Management
Different Types of Fiori Apps
Overview Pages SAP Fiori (Transactional) Apps Worklists and Object Pages
Provide an overview of role-specific aggregated Represent simplified views and offer interaction Provide friendly and intuitive user interfaces to
information and charts. They enable end users with existing business processes or objects and display information about QM objects.
to interact with business data and to perform let you perform transactional tasks such as End users can jump from a list of objects to
key actions. For example, they have one recording the results of different types of detailed information with further navigation
central place to check all incomplete inspection inspection characteristics. targets.
lots and to make usage decisions.

© 2013 Customer
Internal 12
SAP Fiori Theme for Classic Applications
One Visual Design Theme for all SAP Applications
Characteristics:
▪ Text toolbar instead of icons
▪ Right-aligned labels
▪ New icons
▪ Merged SAP Fiori header
▪ Tabs with SAP Fiori visualization
▪ New footer with processing and
closing actions
Existing QM transactions with new Fiori theme (for example, QE51N) that are called via the Fiori launchpad

© 2013 Customer
Internal 13
SAP Fiori Launchpad
Integrated Fiori Search and Contextual Navigation
State-of-the-art search experience with high

performance powered by SAP HANA

© 2013 Customer
Internal 14
Fiori App Examples for Different Roles in QM
QM Roles in SAP S/4HANA Cloud
Fiori Examples for the Quality Technician Point of View
In my role as quality technician...
I have to carry out different types of quality

inspections, record inspection results based on
an inspection plan…
to enable timely informed release decisions and

to thereby support ensuring product compliance
and quality requirements.

© 2013 Customer
Internal 16
Overview Page for Quality Technicians
Monitor Inspection Lots
Global filter: provides the

application-level filters that
can affect all cards on the
overview page.
Provides access to new SAP Fiori applications

to have one central place to view all the
inspection lots that require action.

© 2013 Customer
Internal 17
S/4HANA
Monitor Inspection Lots Cloud 1702
Monitor and check the number of inspection lots that must be adjusted to prevent
blockers (for example, due to missing inspection plans).

© 2013 Customer
Internal 18
Transactional App – Manage Inspection Lots
S/4HANA
Worklist Cloud 1702
Find all inspection lots in the system and carry

out activities such as checking and adjusting
dates, adding short texts, assigning an inspection
plan, or setting user statuses.
Inspection Lot
Object Page
Change Inspection Lot

© 2013 Customer
Internal 19
S/4HANA
Record Inspection Results Cloud 1702
Monitor and check the number of inspection lots with open results recording and
navigate into the corresponding app.

© 2013 Customer
Internal 20
Transactional App – Record Inspection Results
S/4HANA
Worklist Cloud 1702
Inspection lot worklist with different

views for:
▪ Inspection lots
▪ Operations
▪ Master inspection characteristics

© 2013 Customer
Internal 21
S/4HANA
Details Cloud 1702
Helps quality technicians to

record inspection results
easily and efficiently.

© 2013 Customer
Internal 22
S/4HANA
Worklist/Characteristic Overview Cloud 1702
Results recording
across inspection lots
Worklist at the level of master inspection characteristics.

Several characteristics can be selected and processed at one go.

© 2013 Customer
Internal 23
Object Page – Inspection Lot
S/4HANA
Detailed Data Cloud 1702
Display information about an inspection lot.

© 2013 Customer
Internal 24
Object Page – Inspection Operation
S/4HANA
Display information about the inspection operation.

© 2013 Customer
Internal 25
Object Page – Inspection Point
S/4HANA
Display contextual information about inspection

points.
Inspection Point Detail Page
Worklist for inspection points

© 2013 Customer
Internal 26
Fiori Examples for the Quality Engineer Point of View
In my role as quality engineer...
I monitor quality inspections and make usage

decisions, perform analyses of test results…
to make sure that the company’s quality and

safety compliance goals are met.

© 2013 Customer
Internal 27
Overview Page for Quality Engineers
S/4HANA
Actions and Navigation Targets at a Glance Cloud 1702
Global filter: provides the

application-level filters that can
affect all cards on the overview
page.
Provides access to new SAP Fiori applications

to have one central place to view all inspection
lots that require action, for example, make
usage decisions in one central place.

© 2013 Customer
Internal 28
S/4HANA
Manage Usage Decisions Cloud 1702
See the status of inspection lots without usage decisions and navigate
to the corresponding app in order to complete the lots. The app can
also be opened separately.

© 2013 Customer
Internal 29
Transactional App – Manage Usage Decisions
S/4HANA
Characteristics Overview Cloud 1702
Make a usage decision for inspection lots in order to complete the

inspection process.

© 2013 Customer
Internal 30
Make Usage Decision “Quickly”
S/4HANA
Cloud 1702
See inspection lots that are ready for

completion and make a preconfigured usage
decision.
Make a usage decision for inspection lots

in order to complete the inspection
process quickly and easily.

© 2013 Customer
Internal 31
S/4HANA
Manage Inspection Lots Cloud 1702
Monitor and check the number of lots that must be adjusted to prevent
blockers (for example, due to missing inspection plan).

© 2013 Customer
Internal 32
Object Page – Results History
S/4HANA
Evaluation of Quantitative Characteristics - Worklist Cloud 1702
Aggregated list on the level of

characteristics or combinations,
for example, characteristic and
material

© 2013 Customer
Internal 33
Object Page – Results History
Evaluation of Quantitative Characteristics – Object Page
S/4HANA
Cloud 1702
Mean values
Single values
Analyze mean and single values that were recorded

for a characteristic in the results recording function.

© 2013 Customer
Internal 34
Fiori Examples for the Quality Planner Point of View
In my role as quality planner...
I create QM basic data, specifications, manage

documents, inspection plans, and edit QM info
records for supply relationships in procurement…
to provide the basis for an inspection process.

© 2013 Customer
Internal 35
Launchpad for Quality Planners
S/4HANA
Role-Based Dashboard Cloud 1702
Typical transactions/apps for quality planners are combined

in business catalogs and assigned to different roles.

© 2013 Customer
Internal 36
Object Page – Master Inspection Characteristic
S/4HANA
Worklist for master inspection characteristics
Displays information about the QM object, such as

status, textual information, timeframe, and related
objects (inspection methods).
Master inspection characteristic object page

© 2013 Customer
Internal 37
Object Page – Inspection Method
S/4HANA
Worklist for inspection methods
Displays information about the QM object, such

as status, textual information, timeframe, and
related objects (master inspection charac-
teristics).
Inspection method object page

© 2013 Customer
Internal 38
Object Page – Quality Info Record in Procurement
S/4HANA
Quality info record in procurement object page
Worklist for quality info records in procurement
Display contextual information about the quality info

record in procurement

© 2013 Customer
Internal 39
SAP Best Practices for Quality Inspection Processes in SAP S/4HANA

SAP Best Practices for SAP S/4HANA – What it is about?
▪ Accelerate and simplify the adoption of SAP S/4HANA Enterprise

Management Cloud for faster time to value, using SAP Best
Practices business processes.
▪ SAP Best Practices provide preconfigured content for core

business processes in finance, procurement, manufacturing, and
supply chain. These processes are supported by SAP Fiori for a role-
specific, intuitive, and simpler user experience.
▪ The goal is to complement business processes, embedded analytics,

Fiori overview pages, and real-time insight into data.
▪ The guided configuration allows a simpler configuration, testing,

and content life-cycle management to support agile adoption of
continuous innovation even after go-live.

© 2013 Customer
Internal 41
SAP Best Practices for Quality Inspection Processes
S/4HANA
Scope Items Overview Cloud 1702
Quality Management
▪ Quality management in procurement

Procurement ▪ Regular quality inspection process at goods receipt
▪ Quality inspection process with dynamic modification
▪ Quality inspection process with material-supplier release
Inventory ▪ Quality management in stock handling

Management ▪ Post unrestricted or blocked stock to quality inspection stock
▪ Post quality inspection stock to different storage location
▪ Quality management in discrete manufacturing

Production
▪ Goods receipt from production
▪ Within production process
▪ Quality management in sales

Sales ▪ Goods issue only with accepted quality

© 2013 Customer
Internal 42
Quality Management in Procurement
S/4HANA
Scope Cloud 1702
Process Description
This scope item deals with quality inspections in procurement. A quality inspection may be relevant when
a material is received from a supplier. The result of the inspection triggers further processing, such as
return to the supplier in case of inadequate quality.
Business Benefits
▪ Integrate quality inspection activities in the purchasing process
▪ Use of inspection plans for quality inspections
▪ Detect nonconformities at the right point in time to avoid cost-intensive reprocessing or
unnecessary waste
Key Process Flows Covered

▪ Purchase material from a supplier ▪ Display open inspection lots
▪ Review quality info record ▪ Record inspection results

▪ Review inspection plan, optionally with dynamic modification ▪ Make usage decision
rule ▪ Review material stock after inspection
▪ Post goods receipt for purchase order
▪ Review material stock before inspection

© 2013 Customer
Internal 43
Quality Management in Procurement
S/4HANA
High-Level Process Flow Cloud 1702
Materials Manager
Purchaser Warehouse Clerk Quality Technician Quality Engineer
Quality Planner
Prepare material for

QM
Create inspection
Create purchase plan Receive goods from
order with product supplier Manage inspection
that requires (post to quality lots
inspection Create quality stock)
info record
(optional)
Record inspection Manage usage

results decisions
Continue
procurement Post stock from quality stock
to unrestricted, blocked or
processing also with ‘back to supplier’
supplier evaluation
Display results
history (optional)
Return to supplier

© 2013 Customer
Internal 44
Quality Management in Stock Handling
S/4HANA
Scope Cloud 1702
Process Description
This scope item deals with quality inspections during the storage of goods. A quality inspection is relevant
if a warehouse clerk identifies a potential issue with a material in the inventory that needs further
investigation. In addition, quality management in stock handling is applicable when a material in quality
inspection stock is transferred from one storage location to another.
Business Benefits
▪ Integrate quality inspection activities in the stock handling process
▪ Detect nonconformities and necessary follow-up actions as soon as possible to avoid inappropriate
usage.

▪ Post material from unrestricted or blocked stock to quality inspection stock
▪ Execute inspection and record results
▪ Make usage decision
▪ Review material stock after inspection
▪ Post quality inspection stock to a different storage location

© 2013 Customer
Internal 45
Quality Management in Stock Handling
S/4HANA
High-Level Process Flow - Post to Quality Inspection Stock Cloud 1702
Materials Manager
Warehouse Clerk Quality Engineer Quality Technician
Quality Planner
Prepare material for Stock handling -

QM rework, scrap,
blocked stock
Post unrestricted or Manage usage

blocked stock to decisions
quality stock
Post stock from quality

stock to unrestricted,
blocked or scrap
Post Q-Stock to a
different storage
location

© 2013 Customer
Internal 46
Quality Management in Discrete Manufacturing
S/4HANA
Scope Cloud 1702
Process Description
This scope item deals with quality inspections in discrete production. A quality inspection is relevant when
a material is received from production or during the production process itself. The result of the inspection
may trigger further processing.
Business Benefits
▪ Integrate quality inspection activities in production processes
▪ Use of inspection plans or inspection points for quality inspections
▪ Detect nonconformities at the right point in time to avoid cost-intensive reprocessing or unnecessary
waste
Quality Inspection for Goods Receipt from Quality Inspection Within the Production Process:
Production: ▪ Start production of material using a production order
▪ Produce material ▪ Review routing for quality operation
▪ Review inspection plan ▪ Display inspection lot
▪ Post goods receipt for production order ▪ Record inspection results
▪ Review material stock before inspection ▪ Make usage decision
▪ Display inspection lot ▪ Confirm the quality operation of the production order
▪ Record inspection results
▪ Review material stock after inspection

© 2013 Customer
Internal 47
S/4HANA
High-Level Process Flow - Goods Receipt Inspection Cloud 1702
Materials Manager Production

Quality Technician Quality Engineer
Quality Planner Operator
Make-to-order
production semi-
Prepare material for finished goods
QM planning and
assembly
Create inspection
plan
Post goods receipt Display open
for production order inspection lots
(to Q-stock)

results decisions
Stock handling - Post stock from Q-stock

rework, scrap, to unrestricted, blocked
blocked stock or scrap
Display results
history (optional)

© 2013 Customer
Internal 48
High-Level Process Flow – Within the Production Process
S/4HANA
Cloud 1702
Materials Manager Production

Quality Technician Quality Engineer
Quality Planner Operator
Make-to-stock
Prepare material for production discrete
QM manufacturing
Create routing
Display open
inspection lots

results decisions
Confirm production
order operation
Display results
history (optional)

© 2013 Customer
Internal 49
Quality Management in Sales
S/4HANA
Scope Cloud 1702
Process Description
This scope item deals with quality inspections in the sales process. A quality inspection is relevant if high-
quality materials are to be delivered to a customer. Only if the result of the inspection is OK the goods
issue can be posted and the materials can be delivered to the customer.
Business Benefits
▪ Integrate quality inspection activities in the sales process
▪ Use of inspection plans for quality inspections
▪ Detect nonconformities before delivering materials to a customer
▪ Sell material to a customer and create an outbound delivery
▪ Review inspection plan
▪ Display open inspection lots
▪ Record quality inspection results
▪ Post goods issue for the outbound delivery

© 2013 Customer
Internal 50
Quality Management in Sales
S/4HANA
High-Level Process Flow Cloud 1702
Materials Manager
Shipping Specialist Quality Technician Quality Engineer
Quality Planner
Prepare material for Sell from stock,

QM create sales order
Create inspection
plan
Create delivery and Manage inspection
pick quantity lots (optional)

Update results decisions
delivery
Rejected
Post to blocked
stock
Post goods issue for Accepted
outbound delivery
Display results
history (optional)
Continue sales
processing

© 2013 Customer
Internal 51
Scope Item Overview
S/4HANA
How to find information Cloud 1702
SAP Best Practices for SAP S/4HANA Enterprise Management Cloud
Information on scope items regarding process model and test scripts are available in the SAP Best Practice Explorer for the SAP S/4HANA
Enterprise Management Cloud – always for the latest cloud release, example 1702.
Under Sourcing and Procurement
• Scope Item: Quality Management in Procurement
• Scope Item: Quality Management in Stock Handling
Under Manufacturing
• Scope Item: Quality Management in Discrete Manufacturing
• Scope Item: Quality Management in Sales

© 2013 Customer
Internal 52
Summary SAP S/4HANA Enterprise Management Cloud 1702
Fiori Apps Available in QM at a Glance
Availability in Cloud 1702
Fiori App Type S/4HANA

Cloud 1702
Record Inspection Results Fiori App X

Inspection Lot Object Page – Display X
Inspection Operation Object Page – Display X
Inspection Method Object Page – Display X
Master Inspection Characteristic Object Page – Display X
Quality Info Record for Procurement Object Page – Display X
Sampling Procedure Object Page – Display X
Inspection Point Object Page – Display X
Manage Inspection Lots Fiori App X
Manage Usage Decisions Fiori App X
Quality Engineer Overview Overview Page X
Quality Technician Overview Overview Page X
Results History Analytics X

© 2013 Customer
Internal 54
Quality Management with SAP S/4HANA
S/4HANA
Key Innovations for Cloud 1702 at a Glance Cloud 1702
Fiori Roles/Launchpad Fiori Apps Fiori Search & Object Pages

Core QM processes supported by new roles in ▪ Fiori app for results recording to record Search and contextual navigation in SAP Fiori
SAP Fiori user experience: inspection results easily and efficiently object pages for important quality management
(QM) objects:
▪ Quality technician
▪ Fiori apps and overview pages for different
▪ Quality engineer roles to have one central place for all ▪ Newly designed object pages with friendly
inspection lots that require action: and intuitive user interfaces that display
▪ Quality planner information about QM objects
▪ Manage Inspection Lots
▪ Manage Usage Decisions
▪ Detailed information with further navigation
objects
▪ Object pages with charts to display results
history in graphical form
Preconfigured Processes
Preconfigured core QM processes: QM in Discrete Manufacturing / QM in Procurement / QM in Stock Handling / QM in Sales

© 2013 Customer
Internal 55
SAP S/4HANA Enterprise Management Cloud 1702
S/4HANA
Feature Scope Description Cloud 1702
Quality management deals with quality inspection activities in procurement, in manufacturing, in stock handling processes, and in sales.
If the material is specified accordingly, an inspection lot is generated in the following cases:
▪ When a goods receipt is posted
▪ When a material is received from production or during the production process itself
▪ When a material is posted to quality inspection stock
▪ When an outbound delivery is created
The inspection lot represents the request to perform a quality inspection. Based on the inspection result, a usage decision is made for the further
processing of the material.
The following features are available:

Key Feature Use
Inspection planning This feature enables the inspection planner to prepare an inspection
Inspection This feature enables the quality technician who executes the inspection to record
the inspection results for the inspection lot.
Usage decision This feature enables the quality engineer to complete the inspection by recording
the usage decision and by making quantity transfer postings if required.

© 2013 Customer
Internal 56
SAP S/4HANA
Cloud and On-Premise Delivery Schedule*

© 2013 Customer
Internal 57
Outlook
QM in SAP S/4HANA
Roadmaps
Link http://www.sap.com/solution/roadmaps.html
Product Roadmaps
See Chapter "Manufacturing" - Quality Management
Fiori Roadmap
Includes Roadmap per Role

© 2013 Customer
Internal 59
Summary
5 Key Points to Take Home
QM in SAP S/4HANA - How SAP supports core QM processes in the Cloud
(1) Preconfigured core processes within Quality

Management and beyond
(2) Personalized role-specific Fiori launchpads for

different roles in QM
(3) New Fiori apps with exceptional end user

experience together with new functionalities
(4) Flexible and state-of-the-art worklists with intuitive

object pages for a large variety of QM objects
(5) SAP S/4HANA cloud roadmap for Quality

Management with planned quarterly shipments

© 2013 Customer
Internal 61
Miscellaneous
SAP S/4HANA
General Information
Link http://sap.com/s4hana
Example: Use Cases and Product Scope

© 2013 Customer
Internal 63
QM in SAP S/4HANA
User Assistance
Link https://help.sap.com/s4hana
Select your product

© 2013 Customer
Internal 64
QM in SAP S/4HANA
Innovation Discovery (Planned and Delivered Innovations)
Link https://zinnovationdiscovery-
supportportal.dispatcher.hana.ondemand.com/
Search by line of business, industry, or search terms like “Quality”
Additional information with details, screenshots, benefits, product features

and availability

© 2013 Customer
Internal 65
Questions about
QM in SAP S/4HANA
How does SAP support core QM processes in the Cloud?
Session Code: 6807

Ingo Panchyrz
Thank you Product Management Quality Management
SAP SE
Dietmar-Hopp-Allee 16
69190 Walldorf, Germany
M +49/160-8896680
F +49/6227/78-39222
mailto: in.panchyrz@sap.com
www.sap.com
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
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© 2013 Customer
Internal 68

QM in Sap S/4Hana: Session Code: 6807

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QM in SAP S/4HANA

How SAP supports core QM processes in the Cloud

Session Code: 6807

6 SAP AG. All rights reserved.

▪ Experience how core quality management (QM) processes

▪ See new SAP Fiori apps in QM that were designed to

▪ Learn about the strategy and roadmap for QM in

6 SAP AG. All rights reserved.

▪ SAP S/4HANA Overview

6 SAP AG. All rights reserved.

SAP S/4HANA applications and extensions

Native integration for hybrid scenarios

Ariba Concur Fieldglass hybris Software SuccessFactors SAP JAM

6 SAP AG. All rights reserved.

SAP S/4HANA SAP S/4HANA for simple finance

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

Role (*) S/4HANA

6 SAP AG. All rights reserved.

Typical transactions/apps are combined in business

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

State-of-the-art search experience with high

6 SAP AG. All rights reserved.

In my role as quality technician...

I have to carry out different types of quality

to enable timely informed release decisions and

6 SAP AG. All rights reserved.

Global filter: provides the

Provides access to new SAP Fiori applications

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

Find all inspection lots in the system and carry

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

Inspection lot worklist with different

6 SAP AG. All rights reserved.

Helps quality technicians to

6 SAP AG. All rights reserved.

Worklist at the level of master inspection characteristics.

6 SAP AG. All rights reserved.

Display information about an inspection lot.

6 SAP AG. All rights reserved.

Display information about the inspection operation.

6 SAP AG. All rights reserved.

Display contextual information about inspection

Inspection Point Detail Page

Worklist for inspection points

6 SAP AG. All rights reserved.

In my role as quality engineer...

I monitor quality inspections and make usage

to make sure that the company’s quality and

6 SAP AG. All rights reserved.

Global filter: provides the

Provides access to new SAP Fiori applications

6 SAP AG. All rights reserved.

6 SAP AG. All rights reserved.

Make a usage decision for inspection lots in order to complete the

6 SAP AG. All rights reserved.

See inspection lots that are ready for

Make a usage decision for inspection lots

6 SAP AG. All rights reserved.