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San Jose, California
Home: (408) 324-1649 ♦ Cell :(408) 583-7160 ♦ Email :



Expert in the design and delivery of cost-effective, high performance, strategic business solutions.

Strategy: Visionary thinker with global perspective and entrepreneurial drive. Extensive experience in North
America, Latin America and the Caribbean, United Kingdom, Europe and Asia. Proven ability to overcome complex
business challenges and demonstrable results in developing and delivering original/innovative business strategies
to blue chip corporations. Identifying, assessing and resolving critical strategic issues, evaluating competitors and markets,
estimating market sizes, and identifying new business opportunities

Business Development: By focusing on Customer requirements and strategic goals was able to deliver 100 %
success rate delivering value worth over ½ billion dollars from multiple and diverse businesses in 60 countries. Created
multiple global business opportunities for corporations such as Cable & Wireless and Vodafone Group Services. Extensive
experience building Alliances and working with partners. Complex tender and bid (RFP)expertise. Business Demand Planning.

Business Relationship: Accomplished speaker to C Executives, Board of Directors, Heads of State and International forums.
Expert at developing Strategic Alliances with Global Partners based on corporate objectives and economic fundamentals.
Energetic self-starter with excellent team development, conflict resolution and negotiation skills.

Technology Management: Extensive experience in developing technology, from major IT Enterprise systems to
satellite distribution networks. Developed technology strategies in LAN/WAN, global telecommunications infrastructure,
equipment and protocols for voice and data systems, ERP Systems, Internet solutions and enhanced communications
Extensive experience at being the central cheerleader in developing and driving technological innovation in alignment with
business objectives.

Program & Operations Management : Expertise in setting up and developing Program Management Offices on a global
scale which were responsible for multi-million dollar strategic projects. Expertise in delivering programs in challenging
environments with extreme organizational change. Managed up to 70 professionals in a highly complex international
environment. Total Quality Coordinator for up to 1000 staff. Capacity Planning.

Finance Management: Extensive operational finance background with a proven capability to develop and
implement major commercial and technological programs. Experience in maintaining P&L viability and proactively
managing financial resources. Regulatory expertise on an international basis.

Staying abreast of innovative business thinking that allows business strategies to be developed without limitations and
procedures to flow without intervention. Coupled with the ability to develop internal and external relationships, this has been
the cornerstone of my success.

Education & Credentials

Masters in Business Administration (MBA) in Strategy & Technology

University of Cambridge, United Kingdom 2001, (Honours)

“ The Co-evolution of Economic Theory, the New Economy and Strategy.” Master’s Thesis

Bachelor of Science (B.Sc) in Computer Science and Physics,

UWI, 1986 (Honours)

ITIL ... PRINCE2 (PMI equivalent) ..TQM

Authorisation to work in the USA

Professional Experience
Director of Operations, ZOOM INDUSTRIES 2009 -
• Worked with top private equity firms, investors and business owners to create and develop a service portfolio
specialising in buyouts, business revitalisation and increased value propositions.
• Develop strategic plans for corporations with emphasis on business development, sales and marketing.
• Provide consultancy and advice on business management and technological issues.
Executive Consultant, Quaero Excellentia 2008 -



Hired to create a more entrepreneurial and dynamic approach to developing and maintaining multi-million dollars opportunities
across the globe.

• Develop business opportunities from conceptualisation, acquisition activities to contract negotiation and signature.
• Responsible for creating and leading global RFP, Bid and Contract Teams. Raised the win-rate from an accepted
60% to an unheard of 100%. Captured our largest competitor primary client.
• Shaping and delivering strategy around long term revenue growth projects through opportunity and proposition
development both internally and with Strategic Alliance Partners
• Manage, develop and coordinate internal and external cross-functional and multi-disciplinary global teams towards
the objective of captivating new business opportunities. Including Sales, Service Delivery, legal, finance,

Director/Partner ,DIALOGUE CORP: 2001 – 2005

Management and technology consultancy specializing in strategy development, business modelling, change management, and
risk assessment to corporations and government clients around the world.

• Developed and defined operational strategies for clients to make improvements to their performance. Defined the
processes that drive excellence. Organizational restructuring and procedural development
• Assisted international clients to identify business mission and structure, risk assessment including procurement and
logistics, and financial decisions about capital investment and cost reduction
• Identified new high-potential investments for clients and provided execution plan and developed launch targeted
opportunities (inclusive of property developments in South-east Asia)

Head of Programme Management, UNITED NATIONS –UNDP 1993 - 2000

Responsible for providing consultancy services, in Programme Management, Financial Operations Management, IS/IT
(Strategy and Architecture Infrastructure), Change and Crisis Management. Virtual CTO for internal and external clients. Head
of Contracts and Procurement

• Introduced process improvement that maximized productivity by decreasing cost by 35% while delivering a 25%
increase in production. Develop and lead Governance procedures.
• Developed a Strategic Planning Framework to be used in national disasters.
• Responsible for supply chain management, RFP management, procurement, capital expenditure and budgeting.
• Create several joint development programmes with Strategic Alliance Partners
• Successful managed over $100 million annual Programme budget in Finance, economics, Technology and business
development on an international scale with multiple governmental and institutional partners.

Head of Information & Production Systems, CABLE & WIRELESS OKC 1990 - 1993
Headhunted to joined the new executive team and reporting directly to the CEO. Priority was to move the
company from a cottage-industry make-up to an international powerhouse. CTO responsible for the overall corporate Total
Quality initiative.

• Redesigned and implemented new production workflows with emphasis on generating financial differentials and
operational efficiency (quality, speed, accuracy). Responsible for overall Governance.
• Developed, executed and supported all IS/IT strategy and Technical Architecture. Managed multiple Data Centres
(300+ users).
• Led the Strategic Change Programme supporting technology advances, modification and developing of business
processes and realignment of supervisory and management teams. Created several international strategic alliances
• Director of Programmes for the development of Product innovation and operations
• Part of the Executive team for the development of overall Business Strategy

Management, Consultancy and Technology roles with Cable & Wireless, Illuminat and Sagicor 1986 -