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Cisco TelePresence

EX60
EX90

TC6.3

User
Guide
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
2 Contents

What’s in this guide

Getting up and going Sharing Content All entries in the table of contents are
Best practice..........................................................................4 Starting and stopping a presentation.................................. 40 clickable hyperlinks that will take you
Connecting the EX60.............................................................5 Changing the layout.............................................................. 41 to the corresponding article.
Connecting the EX90............................................................ 6
Scheduled Meetings To go between chapters, you may
A tour of the touch screen...................................................... 7
Invoking the list of meetings................................................ 43 also click on any of the icons in the
About self-view and camera................................................. 8
Joining a scheduled meeting............................................... 44 sidebar.
Ringtones.............................................................................. 9
Parallel meetings................................................................. 45
Logging onto a system with your own credentials...............10
Managing Contacts
Video meetings
History.................................................................................. 47
Placing a call using name, number or address.....................12
Directory.............................................................................. 48
Calling contacts....................................................................13
Favorites.............................................................................. 49
Adding an entry to Favorites, before placing the call...........14
Editing an entry, before placing a call...................................15 Managing the Settings
Changing the call rate, before placing a call........................16 Gaining access to the Settings............................................. 51
Removing entries in the History list, before placing a call.... 17 Setting the background image.............................................52
Receiving a call.....................................................................18 Ringtone & Sound................................................................ 53
Being in a call, receiving another call...................................19 Bluetooth............................................................................. 54
Transferring a call to someone else..................................... 20 Camera Control................................................................... 55
In call with two parties, but one at a time............................. 21 Display Settings................................................................... 56
Shared lines..........................................................................22 Selecting a language............................................................57
Touch tones (DTMF) in a call................................................ 23 Setting the date and time.................................................... 58
Obtaining more information about the participants..............24 System Information.............................................................. 59
Adding the other party to Favorites, while in a call...............25 Call Status........................................................................... 60
Controlling the camera of the other participant................... 26 Diagnostic Mode.................................................................. 61
Moving the self-view PiP...................................................... 27 Restart System.....................................................................62
Administrator Settings—Call Details..................................... 63
Video Conferencing
Administrator Settings—Provisioning Wizard....................... 64
Creating a video conference............................................... 29
Administrator Settings—Multipoint mode............................. 65
Calling more than one using MultiSite (EX90 only).............. 30
Administrator Settings—IP & VLAN...................................... 66
Calling more than one using Multiway or CUCM.................. 31
Administrator Settings—SIP...................................................67
Being in a call, receiving another call...................................32
Administrator Settings—H323.............................................. 68
Layout control in a call......................................................... 33
Administrator Settings—EMC Resilience Mode.................... 69
Invoking a list of participants and their status..................... 34
Administrator Settings—Web Snapshots.............................. 70
Disconnecting someone from the conference.................... 35
Administrator Settings—Factory reset................................... 71
Lock as speaker—remaining the prominent speaker............ 36
Adding one of the participants to Favorites.......................... 37 D15016.07 User Guide Cisco TelePresence
EX60, EX90
Controlling the camera of one of the other participants...... 38
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
3

Before you start to use the video


system, you may want to ensure that
important parts of the equipment are
set as you like them to, for example
that the camera shows you, rather
than something else.
If you are new to video conferencing
you may want to read through the
article Best practice on the next page.

Getting up
and going
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
4 Getting up and going

Best practice Other tips

Brightness control

A successful video conference provides • Noise sources like computers placed group of presenters. Smaller systems To adjust brightness, colors or other
a face-to-face meeting, even if the on the table should always be placed may force you to choose between settings of your system, use the
participants are miles or continents apart. away from the microphone of your unit. showing the presentation or the touch pad. Adjust the monitor to suit
Keep in mind that it still is a meeting— The noise from such sources is often presenter. the conditions of the conference
room.
normal etiquette and dress code apply perceived as surprisingly loud by the
• For duo video some attention is needed.
even here. remote participants. Duo video is sometimes shown side–by–
• Pay attention to the background your side with half the screen showing the
General system will provide to the remote presentation and the other half showing
participants. If the camera captures the presenter. Provide the impression
• Consider setting the unit to Automatic the corridor outside your office, people that you seem to look towards the
Answer, but mute the microphone for
passing by may distract your remote presentation instead of the impression
privacy reasons, if possible.
participants. This applies as well to that you sit with your back towards it,
• Do not forget to rehearse “the noble curtains with a distinct texture pattern when all is viewed on the remote monitor.
art of operating a video system” to the and, in particular, to curtains moving due If in doubt, look straight into the camera
extent needed. to draught in the room. to avoid this situation.
• If you are going to share content you will
In the meeting room normally make use of duo video. That

• Make sure that you do not experience implies the use of two video streams,
one showing the presentation and the
obstacles blocking the view to the
microphone at all times. other showing the presenter—or the

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
5 Getting up and going

Connecting the EX60 Using EX60 as PC screen

Screen resolution. A resolution of 1920 × 1080 is recommended. If you choose to use your EX60 as
However, other resolutions may also be used as shown below. your PC screen, connect your PC
to the sockets on the rear panel
Digital input via DVI Analog input via DVI
as shown below left. A resolution
1920 × 1200 (not full screen)
of 1920 × 1080 is recommended.
1920 × 1080 (recommended) 1920 × 1080 (recommended)
Remove cover to get access to However, other resolutions may also
the connector sockets. 1776 × 1000 (not full screen)
be used as shown in the left table.
1680 × 1050 1680 × 1050
Bend gently upwards where
1600 × 1200 (not full screen) 1600 × 1200 (not full screen) Your EX60 will then serve as your
the arrows indicate and then
pull out the lid. Sockets 1440 ×  900 1440 ×  900 PC screen outside calls. In a call tap
1400 × 1050 (not full screen) View desktop to see the desktop.
1280 × 1024 (not full screen) 1280 × 1024 (not full screen) Your desktop is not exposed to the
Connect headphones and 1280 ×  960 (not full screen) other side.
external microphone here.
1280 ×  800 In a call you may view your PC
1280 ×  768 (not full screen) screen without sharing it with the
1280 ×  720 (not full screen) remote site(s). If the thumbnail
1152  ×  648 (not full screen) image showing the other participants
1024 ×  768 (not full screen) 1024 ×  768 (not full screen) obstructs important parts of your
960 ×  600 (not full screen) PC-screen you may move it in the
800 ×  600 (not full screen) 800 ×  600 (not full screen) same way as you may with a PiP
      
(see “Moving the self-view PiP” on
 Connect power here. page 27).
 Connect your PC here if you need to share a single LAN connection with the EX60. Screen resolution must be set
 Connect your EX60 to the LAN. via the web interface, using the
Video Output HDMI [1] Resolution
 Connect the touch screen controller.
setting. For details on this, see the
 DVI socket to use the EX60 as a PC screen. EX60 Administrator Guide, which is
 Mini-jack socket for PC audio. available separately for download.

 For service and maintenance.

Connect the cables as shown. Sockets are located behind the rear cover. If you have one LAN
connection only—and need that for your PC—the EX60 has a built in Gigabit ethernet switch that D15016.07 User Guide Cisco TelePresence
enables you to connect your PC to the EX60 to access the LAN through the EX60. EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
6 Getting up and going

Connecting the EX90 Using EX90 as PC screen

Remove cover to get access to A resolution of 1920 × 1200 is recommended. However, other If you choose to use your EX90 as
the connector sockets. resolutions may also be used as shown below. your PC screen, connect your PC
The cover is vented in the to the sockets on the rear panel
lower left corner (external as shown below left. A resolution
Digital input via DVI Analog input via DVI
view) due to the rear mounted
of 1920 × 1200 is recommended.
loudspeaker. 1920 ×  1200 (recommended) 1920 × 1200 (recommended)
1920 ×  1080 However, other resolutions may also
When mounting the cover back
Sockets 1776 ×  1000 (not full screen) be used as shown in the left table.
on, make sure the vents are
1680 ×  1050 1680 × 1050
where the speaker is Your EX90 will then serve as your
1600 ×  1200 (not full screen) 1600 × 1200 (not full screen)
(as shown). Cover vents
Pull out 1440  ×  900 1440 ×  900 PC screen outside calls. In a call tap
Connect headphones 1400  ×  1050 (not full screen) View desktop to see the desktop.
and external
1280  ×  1024 (not full screen) 1280 × 1024 (not full screen)
microphone here. Your desktop is not exposed to the
1280  ×  960 (not full screen)
1280  ×  800 other side.
1280  ×  768 (not full screen)
In a call you may view your PC
1280  ×  720 (not full screen)
1152  ×  648 (not full screen) screen without sharing it with the
1024  ×  768 (not full screen) 1024 ×  768 (not full screen) remote site(s). If the thumbnail
 960  ×  600 (not full screen) image showing the other participants
 800  ×  600 (not full screen) 800 ×  600 (not full screen) obstructs important parts of your
      PC-screen you may move it in the
same way as you may with a PiP
 Connect your PC here if you need to share a single LAN connection with the EX90. • You may connect an external monitor to your EX90 to have (see “Moving the self-view PiP” on
 Connect your EX90 to the LAN. it work with two monitors at the same time. The second
 USB socket (for future use). page 27).
monitor can be configured to show presentations instead
 Connect the touch screen controller. Screen resolution must be set
 HDMI In (inner socket) and HDMI Out* (outer socket). of having everything on a single screen.
via the web interface, using the
 Connect PC video (for use as your PC screen)
 Connect PC audio
• To enable the use of a second monitor the system must Video Output HDMI [1] Resolution
be configured for it. This is done via the web interface
 Connect power here. setting. For details on this, see the
using the Video DefaultPresentationSource setting. Doing
EX90 Administrator Guide, which is
so is described in the EX90 Administrator Guide which is
* HDMI out is used when connecting an extra monitor (typically for presentations). available separately for download.
available separately for download .

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
7 Getting up and going

A tour of the touch screen About Do not disturb

Camera control Tap here


(EX90 only). to select
Tap here to between
Tap here to activate / invoke help Tap here loudspeaker Tap here to
deactivate the Do not desk contact, to activate and access the
disturb feature. if available. self-view. headphones. Settings. Time of day.

Tap here Tap to When set to Do Not Disturb,


to activate / mute / unmute ringtones are muted and call
deactivate microphone. attempts made by others to reach
the Standby you will appear as missed calls.
feature.
You may, however, place calls as
Adjust volume
here (tap and much as you like.
drag).
As default, there is a 60 minutes
timeout on the Do not disturb (after
which the system will return to
normal operation), but this may have
Any messages been changed to a different setting
to you while you
by your Video Support Team.
were away will be
indicated here.

Tap here to Tap here to invoke Tap here Tap here


invoke the dial the list of contacts to invoke to utilize
pad. including Favorites, a list of voice mail, if
Directory and upcoming configured.
History. scheduled
meetings.

Tap the touch screen Tap a button Scroll in lists D15016.07 User Guide Cisco TelePresence
to wake up the system, to activate its as outlined. EX60, EX90
Produced: October 2013 for TC6.3
if needed. function. All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
8 Getting up and going

About self-view and camera About self-view

Before the meeting starts we


recommend that you check the self-
view of your video system.
The self-view shows what others
see from your video system. You will
normally use it to confirm that they
see what you want them to see.
Tap Self-view, as outlined. The self-view (the outgoing No image? Open
video from your system) will the privacy cover, as
then be shown full screen. outlined.

The camera can be tilted, if needed, to


serve as a document camera. Image
will be flipped upside down to show
it correctly to those you speak to (the
other side).

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
9 Getting up and going

Ringtones About ringtones

You may personalize the ring tone


and its volume, if you wish. You may
also set keytones to On (a sound will
appear when tapping a “button”) or
to Off.

Tap Settings to invoke the Navigate to Ringtone


Settings menu, as outlined. and Sound settings, if
needed.

Activate (On) or deactivate (Off) the keytones


here. In this example Keytones are set to On.
Exit the menu by
tapping here.

Set the Ringtone


volume here.

Select a ring tone. You will hear the D15016.07 User Guide Cisco TelePresence
ring tones as you tap on them. EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
10 Getting up and going

Logging onto a system with your own credentials About hot-desking

Video systems located in meeting


rooms and quiet rooms running
under CUCM (Cisco Unified
Communications Manager) may
allow you to log in to the video
system with your own personal
credentials.
Tap Sign In, as Select your profile, Input your
outlined. as outlined. credentials CUCM will then route all incoming
and tap SIGN IN, as outlined. calls destined for you to that specific
video system.

The system will confirm a To sign out tap You will be prompted
succesful sign-in. You will Sign-out, as to confirm your
now receive calls destined outlined. intentions.
for you.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
11

Video meetings between two parties


only are often referred to as Point-
to-Point video calls, as opposed
to video conferences which may
involve several parties physically
located miles apart.
This part of the user guide deals
with point-to-point calls. Video
conferencing is outlined in the next
chapter of this guide.

Video
meetings
Point-to-point
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
12 Point-to-point video calls

Placing a call using name, number or address About placing calls

You may call someone who is not


listed in your list of contacts by
keying in their name, address or
number using the virtual keyboard of
the Touch pad.
Anyone you have previously called
will appear in the History list (until
Tap Dialpad, as outlined, If you are going to place If you prefer to use the
to invoke the numerical the call using a number, alphanumerical keyboard you clear that list) and you may then
dialpad. key in that number and instead, tap ABC, as transfer any of them to your list of
then tap the green CALL outlined. Favorites. This is described in the
button.
section Managing Contacts.
How to call someone listed in the
Favorites, Directory or History list is
described on the next page.

Calling extensions. Sometimes


you may be urged to enter touch
tones (DTMF) during a call, typically
to reach extensions or to provide a
pin code.
Tap Touch Tones (this button
appears as soon as the call is
Key in the name or There is an extended When you are placed) to invoke the keypad.
address of the recipient. numerical mode ready to place the
available, which also call, tap the green
contains special CALL button.
characters.
To toggle between the
alphanumerical mode
and the extended numerical mode
tap the key in the lower left corner
of the keyboard, as outlined.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
13 Point-to-point video calls

Calling contacts About the lists of Contacts

To search for someone, tap here to invoke the Your lists of Contacts consist of
virtual keyboard and then key in the name or
three parts:
number. Matches will appear as you type. All three
lists will be examined for possible matches. Favorites. These contacts have
put there by you. These entries
will typically be someone you call
frequently or otherwise need to
If you are going to access in a swift and convenient
look in a specific manner from time to time.
list only, tap the
corresponding Directory will typically be a
tab first. corporate directory installed on
your system by your System
Administrator.
History is a list of calls you have
Any matches will placed, received or missed earlier.
appear here. Tap to You may clear the History list for
select an entry. The
privacy reasons, see “History” on
selected entry will
appear on a blue page 47.
background.

To locate an entry, you may The following options apply:


also scroll through a list as you
would do on a smartphone.
• You may key in a name and
number and the system will look in
Tap to select an entry.
all lists for you.
• You may tap a tab and then scroll
through the list or key in a name or
number. Your search will then be
restricted to that specific list.

When an entry has been located and selected the Call


• You may add the entry to the list of
menu will appear. Favorites; edit aspects of the entry
before calling; change the call rate
Tap Call to place the call. There are some options
available. These are always context sensitive, which and remove the entry from History,
means that meaningless options are not shown. For see the following page for more
example Add to Favorites is not available for entries on this.
already residing in the list of Favorites.
You will find more on the options on the following
D15016.07 User Guide Cisco TelePresence
pages. EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
14 Point-to-point video calls

Adding an entry to Favorites, before placing the call About the list of Favorites

Favorites are contacts put there


by you. These entries will typically
be someone you call frequently or
otherwise need to access in a swift
and convenient manner from time
to time.

Tap Add to If the entry may be stored as it


Favorites, as is, just tap Save.
The virtual keyboard will
outlined.
If you want to edit the entry now be invoked. Apply your
(typically adding a name), tap changes.
the field whose content you
want to alter, as outlined.

Once the changes Tap Save to put your The list of Favorites will now be
have been applied, tap changes into effect. displayed confirming succesful
Close, as outlined. operation.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
15 Point-to-point video calls

Editing an entry, before placing a call

Tap Edit & Call, as Once changes have been


outlined. made, tap the green CALL
The keyboard will now button, as outlined, to place
be invoked. Make your the call.
changes.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
16 Point-to-point video calls

Changing the call rate, before placing a call About call rate

Call rate is the term used to express


the amount of bandwidth allocated
to the call in kbps (kilobits per
second). The higher the call rate is
the better the quality will be.
Why would you like to change this?
In most cases you will use it to avoid
Tap Call Rate, Change the call rate Tap CALL to place the call, choking the video call when you
as outlined. by moving the slider, as outlined. try to call someone at a higher rate
as outlined.
than their system and connection
supports.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
17 Point-to-point video calls

Removing entries in the History list, before placing a call About entries removal

Removing a single entry:

For privacy reasons you may want to


remove an entry from the History list
or clear the entire list.
The same persons may have called
you (or you called them) several
times. Each such call will create an
entry in the History list.
Tap Remove Tap Remove to
from History, as remove the entry from Note that if you choose to remove
outlined. the list or Cancel to leave a single entry in the list, any other
the menu without removing
instances of that entry will not be
removed from the list.

Clearing the entire History list:

Tap Scroll as Tap Clear History, as outlined.


Contacts, if outlined to
needed. get to the
top of the
list.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
18 Point-to-point video calls

Receiving a call If someone calls you

• If someone calls you may accept,


decline or ignore the call.
• If you decline the call, busy
information will be sent to the
calling party.
• If you ignore the call, the calling
party will perceive this as if you
were absent.
• You may want to set your system
to respond automatically to an
incoming call (Auto Answer). This
is described in “Administrator
Settings—Call Details” on page
63. Observe that your Video
Support Team may have password
protected this area.
• If you choose to activate Auto
Answer you may want to mute the
If you set up the system to respond to incoming calls microphone to preserve privacy.
automatically (Auto Answer) you may want to mute the This must be set up manually every
system microphone(s), to preserve privacy. time.
Microphone(s) are muted if this symbol is illuminated in
red. To mute / unmute the microphone(s), tap the symbol.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
19 Point-to-point video calls

Being in a call, receiving another call About the options

The one you already are The identity of the new Decline the incoming call
in a call with. incoming call. and carry on as you have
been doing.
If you already are in a call, you may
accept another incoming call under
If your system is equipped certain circumstances.
with the MultiSite
Read more about this in the chapter
option (EX90 only), or
otherwise configured with “Video Conferencing” on page 28.
conferencing capabilities,
you may merge the
incoming call with the
existing. For details on this
see
”Being in a call, receiving
another call” on page 32
For systems without
MultiSite installed, the
incoming call may still be
merged, but as an audio-
only call (not shown).

Accept the incoming Accept the incoming Ignore the incoming call (you
call, while holding the call, while ending the will appear as absent to the
current call or group of current call or group of one who is calling you).
calls. calls.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
20 Point-to-point video calls

Transferring a call to someone else About transfer

Basically, you have two options when


transferring calls; viz. unattended
and consultative transfer.
The scenario described on this page
is the unattended transfer, where
you transfer the call to someone
else without consulting that person
In a call tap Locate Place the call in before the transfer is carried out.
Transfer, as whom to the usual way.
outlined. call in the If you consult the person first, you
usual way. will transfer after having used the
swap feature—see the next page for
more on this.

Tap Complete The call will now be transferred.


transfer—see
also text in side
bar.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
21 Point-to-point video calls

In call with two parties, but one at a time About this feature

This feature allows you to be in a call


with two parties, but one at a time
only.
You may swap whom you are in call
with, and you may connect the two
together, while you leave the call.

Assume that Tap + Place New Call, as Locate


you are in a outlined, or tap Resume to go whom to
call. Tap Hold, back to the one you were in call in the
as outlined. call with (to undo your action). usual way.

Place the call in the Tap Swap to change


usual way. whom to talk to, or tap
Transfer to connect the
two together while you
leave the call.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
22 Point-to-point video calls

Shared lines About this feature

If there is activity on the shared line, Video systems used in call centers
this will be indicated as outlined. may be set up to share a common
line so that anyone of those sharing
a line may respond to an incoming
call.

If someone on the shared line has


put herself on hold, you may pick
that call up by tapping RESUME, as
outlined.

If the current call has not been


put on hold, you may barge in by
tapping Barge.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
23 Point-to-point video calls

Touch tones (DTMF) in a call About DTMF

In a call you may be prompted to


submit numbers to be able to reach
an extension or otherwise enter into
something (for example with a PIN-
code).
To be able to submit this you will
need a keypad on the Touch screen.
The technical term used with this is
DTMF (Dual Tone Multi-Frequency),
which describes what actually takes
place.

In a call, tap Touch


Tones, as outlined.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
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24 Point-to-point video calls

Obtaining more information about the participants About this feature

Do as outlined to invoke a list of


the participants and their status. In
a point-to-point call the list will be
populated with the two participants
only.

In a call, swipe your


finger, as outlined...
...or tap the little
dot not shown
in white, as
outlined.

D15016.07 User Guide Cisco TelePresence


EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
25 Point-to-point video calls

Adding the other party to Favorites, while in a call About this feature

There are several ways to add


someone to the list of Favorites and
one of them allows you to do this
while in a call.
You may, after a call, realize that
you should have added the one
you were in call with to the list of
In a call, tap as outlined. Tap Add To Favorites, as Edit the
outlined. entry, if needed. Favorites. To do this use History and
Add To Favorites from there.
More on this can be found in the
chapter “Managing Contacts” on
page 46.

Tap Close, to hide the Tap Save to add Your entry will now appear in
keyboard, as outlined. new Favorite, as the list of Favorites.
outlined

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26 Point-to-point video calls

Controlling the camera of the other participant About camera control

Within video conferencing the term


far end is often used to refer to the
one you are talking to.
Likewise, the term near end is often
used to refer to your side of the
video meeting.
The ability to control the far end
In a call, tap as outlined. Tap Camera, as outlined Adjust the camera’s pan,
camera requires that the far
zoom and tilt.
end system camera is remotely
controlable. The feature cannot be
applied to systems with a manual
camera adjustment (such as the
EX60 and EX90).
You will not have access to any
presets that may exist on the far end
video system.

Tap Back to exit the


menu, as outlined.

Pan
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27 Point-to-point video calls

Moving the self-view PiP Why move the self-view?

The self-view shows what others


see from your video system. You will
normally use it to confirm that they
see what you want them to see.
The self-view appears as a PiP
(Picture-in-Picture).
From time to time you may want to
Tap the Self-view icon, as Press and hold your As soon as it turns blue
have the self-view activated during
outlined to invoke the self-view, finger within the self- drag the self-view to the
if needed. view area, as outlined. new location. Possible the meeting.
locations are indicated,
It may happen that the current
as outlined.
position of the self-view blocks
important parts of the image on your
screen. You may therefore want to
move it.

Once you reach the The self-view will now assume


location you want to the new location.
have it in, lift your finger
from the touch screen.

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28

By adding participants to an ongoing


video call, your video meeting will be
expanded into a video conference.

Video
Conferencing
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29 Video conferencing

Creating a video conference Video conferencing basics

Video conferencing using an external MCU (with or without Multiway)

Cisco video systems capable of


Any limitations video conferencing offer three ways
to the number int
of simultaneous to -po of implementing the ability to be in a
Point- call with more than one, viz by means
participants will
depend entirely on Point-to-point Participant 2 of:
the configuration Poi
implemented. n t-to
-po • Multipoint Control Unit (MCU).
int This is a bridge that interconnects
Participant 1
calls from several sources. All
External
parties call the MCU unit, or the
MCU
MCU unit calls them. This means
Participant 3 that all participants will be in a
point-to-point call with the MCU.
If an MCU is used in your office,
consult your System Administrator
for operating details.
• MultiSite, an optional built-in
MCU in your video system (EX90
Video conferencing using MultiSite (an equivalent to an embedded MCU)
only) that allows you to call more
than one. The video systems that
you call will need no conferencing
The maximum number capabilities. The maximum number
of simultaneous of participants will be four (yourself
participants is four included) plus one audio-only call.
(yourself included) Participant 2
plus one audio-only • Multiway, an optional feature that
call. transfers your call to an external
MCU as soon as you start calling
Participant 1
more than one. However, you do
control it all directly from your
Participant 3 system. You will not have to call an
Participants 2 and 3 experience this call as MCU and then do everything from
a point-to-point call with an MCU. They will there.
therefore not need to have any conferencing
abilities built in.
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30 Video conferencing

Calling more than one using MultiSite (EX90 only) About MultiSite

If your video system is equipped


with the optional MultiSite feature
(EX90 only) you may call more than
one to initiate a video conference.
The MultiSite feature allows you to
call three other systems on video
plus a fourth system on audio only
Assume that you already are in Tap Add, Locate whom to call, in
a call. This call may have been as outlined. the usual way. (for example a mobile phone).
initiated by you or by someone This means that the conference
else (someone have called
you). can consist of up to four video
participants (yourself included) and
one audio participant.
If you want to initiate a video
conference, you must call each
participant one by one.
Call settings. Those you call may
have video systems with different
capabilities. One or more of them
may, for example, be on an ADSL
system with limited bandwidth
(compared to those of the other
participants). You may then set the
Place the call, in the usual way. This new call will now be To add more participants repeat Call settings to a (normally lower)
You may alter the Call settings added to the existing, thus the procedure. A maximum of call rate suiting his or her system
of that call before you place creating a conference. four video participants (yourself
before you call that person. However,
it—see the side bar on this page. You may cancel this included) and one audio-only may
call, as outlined, without take part in the conference. that call rate will affect that specific
terminating the first call you part of the video conference
If you are the one who initiated
were in. only. Other participants will not
the conference initiated the
conference you will be able to experience a lower call rate because
terminate the entire conference of this.
as well. The other participants,
however, may only disconnect
themselves from the conference.
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31 Video conferencing

Calling more than one using Multiway or CUCM About Multiway/CUCM

The maximum number of participants


in a Multiway conference depends
entirely on the video infrastructure
implemented in your organization.
If in doubt, consult your System
Administrator.
If you want to initiate a video
Assume that Tap +Place New Call... Locate whom to call, in
you already are in the usual way. conference, you must call each
a call. This call may participant one by one.
have been initiated
by you or by someone else Call settings. Those you call may
(someone has called you). Tap have video systems with different
Hold. capabilities. One of them may, for
example, be on an ADSL system
with limited bandwidth (compared
to the others). You may then set the
Call settings to a (normally lower)
call rate (bandwidth) suiting his
or her system before you call that
person. However, that call rate will
affect that specific part of the video
conference only. Other participants
will not suffer from a lower call rate
because of this.
Place the call, in the usual Tap Merge To add more participants repeat
way. You may alter the Call to create a the procedure. The maximum
settings of that call before you conference, as number of participants depends on
place it—see the side bar on outlined. your video system infrastructure.
this page. If in doubt consult your System
Administrator.
If you initiated the conference you
will be able to terminate the entire
conference as well. The other
participants, however, may only
disconnect themselves from the
conference.
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32 Video conferencing

Being in a call, receiving another call About the options

The one(s) you already The identity of the new Decline the incoming call Assume that you are already in a call.
are in a call with. incoming call. and carry on as you have If you then receive another incoming
been doing.
call, you will have the following
options:
Accept the incoming • You may decline the call and
call and merge it with continue with what you were
the ongoing call1.
doing.
For MultiWay you
must put the current • You may put the current call on
call (or group of hold and accept the new call. At
calls) on hold before any time you may swap between
merging can take
the two. Read more about this in
place.
the article “In call with two parties,
This is due to the fact
but one at a time” on page 21.
that the incoming call
must be transferred • You may transfer the incoming call
to the MCU and then to someone else, including the
merged.
one you were talking to. This is
covered in “Transferring a call to
someone else” on page 20.
• You may, after putting the
incoming call on hold, later decide
Accept the incoming Accept the incoming Ignore the incoming call (you to merge this call with the existing
call, while holding the call, while ending the will appear as absent to the
(optional feature).
current call or group of current call or group of one who is calling you).
calls. calls. • You may merge the incoming
call directly with the ongoing call
(ACCEPT & MERGE). This applies
to MultiSite equipped systems only.

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1)
If your system is equipped with MultiSite (EX90 only) you may merge the incoming with the current call.
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For systems without MultiSite installed, the incoming call may still be merged, but as an audio-only call.
33 Video conferencing

Layout control in a call About the layout options

Changing the layout: You may alter the screen layout


when you are in a call. The Touch
pad will show the options available.
The actual options may differ from
what is shown here, but the Touch
pad will always show you what is
available.
The WYSIWYG (what you see is what
you get) principle applies even here.
To change the existing Tap the new preferred The new layout will now be put
layout on your video screen, layout, as outlined. in effect.
tap Layout, as outlined.

Adding a self-view PiP to your layout: Moving the self-view PiP:

Tap as outlined to include a Tap Merge to create a


self-view PiP conference, as outlined.

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34 Video conferencing

Invoking a list of participants and their status Using the list

This is a convenient way to obtain


information about all the participants
and their current status.
In addition, you may use the list
to disconnect participants from
the conference or to grant them
certain rights, such as to retain the
position as prominent speaker even
if someone else starts speaking.
These features are outlined on the
following pages.

In a call, swipe your


finger, as outlined...
...or tap the
little dot not
shown in
white, as
outlined.

The list will show who is


presenting (how to conduct
presentations is outlined in
the following chapter of this
document), who is speaking
and if someone has been put
on hold, that will be indicated
too.
Swipe towards left or tap the
other dot to return to the initial
state.

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35 Video conferencing

Disconnecting someone from the conference About the feature

Any participant entitled to it may


disconnect any of the other
You may also invoke the list of participants. Tap the participant,
participants (see the previous page)
and tap a participant in that list. either in the view as shown, or in the
list of participants (see the previous
page). Then tap Drop, as outlined.

Tap the participant


to be disconnected,
as outlined.
You must be
entitled to do so.

Tap Drop to disconnect the


selected participant, as
outlined.

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36 Video conferencing

Lock as speaker—remaining the prominent speaker About Lock as Speaker

Assume you have set your system


so that one of the participants is
This is an example of a layout with shown larger than the others.
one of the participants shown as the
prominent speaker, i.e. shown larger If someone else starts to speak
than the other(s). instead of this person, the system
will switch to display the image of
that person instead. To avoid this,
you may lock the current person as
speaker. This person will then be
shown permanently as the prominent
speaker.

Start with a layout


as outlined and tap
as outlined.

Tap Lock as speaker, as


outlined.
Once activated the name
of this field will change to
Unlock as speaker.
To unlock, repeat the process
tapping Unlock as Speaker
instead.

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37 Video conferencing

Adding one of the participants to Favorites About Adding to Favorites

There are several ways to add


someone to the list of Favorites and
one of them allows you to do this
while in a call.
Once you have selected whom
to add to your list of favorites, the
procedure is identical to the one
outlined in the article “Adding the
other party to Favorites, while in a
call” on page 25 It will therefore
not be repeated here.

Tap the participant


who is to become a
Favorite.

Then tap Add to Favorites, as


outlined.
This will invoke the Add to
Favorites dialog box, whose
use is shown in “Adding the
other party to Favorites, while
in a call” on page 25.

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38 Video conferencing

Controlling the camera of one of the other participants About camera control

Within video conferencing the term


far end is often used to refer to the
one you are talking to.
Far end is an ambiguous term in
video conferencing, since there is
more than just one far end.
Consequently, you must start by
defining whose camera you are
going to control.
Once you have defined this, the
procedure is identical to the one
explained in “Controlling the camera
Tap the participant of the other participant” on page
whose camera you 26.
want to control..
The ability to control a far end
camera requires that the far
end system camera is remotely
adjustable. The feature cannot be
applied to systems with a manual
camera adjustment.
You will not have access to any
presets that may exist on the far end
video system.
Then tap Camera, as outlined.
This will invoke the Camera
control dialog box, whose use
is explained in “Controlling
the camera of the other
participant” on page 26.

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39

Your desktop (PC-screen) can be


shared with others in a call.

Sharing
Content
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40 Sharing content

Starting and stopping a presentation About sharing content

The EX series allows you to share


your PC screen with the others in a
call.
Note that you may change the layout
of the screen during presentations,
see the next page for more on this.

Tap View PC,


followed by Start
Presenting to share
content, as outlined.

To stop the Presentation, tap


Stop Presenting (a).
The contact card (not shown)
may be invoked even here, as
outlined (b).
For more on the contact card
feature, see “Invoking a list of
participants and their status”
on page 34.

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41 Sharing content

Changing the layout About presentation layout

You may change the layout of the


screen during presentations. Typical
options available will be with or
without showing the presenter and
showing the presenter as either
a PiP (Picture in Picture) or PoP
(Picture outside Picture).
The layout options available on your
system may differ from those shown
here (your Video Support Team may
have altered the options), but the
layouts shown are always those you
may choose between.
Tap Layout,as outlined, to invoke the layout options.

Select your preferred layout


by tapping it.

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42

Your video system may be


connected to a management
system capable of scheduling video
meetings for you. Any meetings
scheduled will then appear in a List
of Meetings on your Touch device.

Scheduled
Meetings
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43 Scheduled meetings

Invoking the list of meetings Meeting list basics

The meeting list will


typically look like this.
Tap on a meeting in
Your video system may be connect-
the list to obtain more
information about ther ed to a management system capable
meeting. of scheduling video meetings. Any
meetings scheduled will then appear
in a List of Meetings.
Tap Meetings
to invoke the list The List of Meetings contains a list of
of meetings.
upcoming, meetings scheduled to
take place during the next 14 days
(this setting may have been changed
by your Video Support Team). The
list is sorted using grouping headers.
Tap on the little
expansion symbol, as The main grouping category is by
outlined, to get even day (e.g.: TODAY, TOMORROW, then
more information. WEDNESDAY, October 20, 2013 etc).
If you tap an item in the list then
more information will become avail-
able.
When a scheduled meeting appears
as Private meeting it will contain
information about the organizer only.
There will be no title, no expandable
meeting outline as well as no dial-in
information.
Tap again to collapse
the information box.

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44 Scheduled meetings

Joining a scheduled meeting About joining

On your video system the Meeting


Reminder will appear once it is
possible to join a meeting. Exactly
Although the default setting lets you join in when that will be depends on the
up to 10 minutes in advance, your System
Start time buffer setting. Default
Administrator may have implemented a different
setting. buffer setting is 10 minutes, but
your system administrator may have
If you tap a meeting
changed this. It is not possible to join
in the list you will see more
about the meeting. the meeting earlier than the setting
dictates.
A scheduled meeting may connect you automatically,
The start and end time of the The meeting reminder contains
or you may have to tap
scheduled meeting. a time indicator stating when the
JOIN MEETING.
meeting starts, or alternatively for
how long the meeting has been
going on (an ongoing meeting is
referred to as a Meeting in progress).
The text Starting now will be shown
during a time interval spanning from
30 seconds before to 30 seconds
after the scheduled start time of the
meeting.
When the meeting starts you will be offered
to join in, to postpone the offer to join in for 5
minutes, or to just dismiss the offer.

Extending an ongoing meeting


Scheduled meetings have a fixed start and end time. You may want to extend
an ongoing meeting. This will be accepted by the system if no other meeting
is scheduled for any of the video systems involved, during the period of If you are in a call when the meeting starts you
possible extension. will also be offered to join in while at the same
If an extension is sustainable, the Meeting will end notification will include an time put the current call on hold, just like any D15016.07 User Guide Cisco TelePresence
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45 Scheduled meetings

Parallel meetings Choose your meeting

Whenever Parallel meetings occur


(two or more meetings taking place
simultaneously), the reminder will
be displayed in context of the
meeting list, displaying all upcoming
meetings. Choose which meeting
to join and then join the selected
meeting.

Meeting taking place


simultaneously are referred to as
parallel meetings. The meeting
names used in this example
solely appear to illustrate that the
meetings are parallel meetings.

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46

Contacts consists of three parts;


a Directory, which typically is your
corporate phone book; History which
is a list of recent calls and finally
Favorites, which is your personalized
list of people you call frequently or
otherwise need to get easy access
to.

Managing
Contacts
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47 Managing Contacts

History About History


Gaining access to the History list:

The History lists the received, placed


and missed calls since the last time
the list was cleared.

Tap an entry and you may:

• Call the entry by tapping CALL.


Tap
• Add the entry to an ongoing call
Scroll through the list (a), or tap the Search (optional).
Contacts, as or Dial field (b) to invoke the virtual keyboard
outlined. to key in a name, number or address. Possible • Add the entry to Favorites.
matches will appear as you type.
• Edit the entry information and then
place the call.

Removing a single entry:


• Change the call rate settings.
• Remove the entry from the list.
For privacy reasons you may want to • Clear the entire list.
remove an entry from the History list
or clear the entire list.
The same persons may have called
you (or you called them) several
times. Each such call will create an
entry in the History list.
Note that if you choose to remove
Tap Remove Tap Remove to remove a single entry in the list, any other
from History, as the entry from the list instances of that entry will not be
outlined. or Cancel to leave the removed from the list.
menu without removing

Clearing the entire History list:

Tap Scroll, as Tap Clear History, as


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48 Managing Contacts

Directory About Directory

Finding an entry in the Directory by scrolling through the list:

The Directory serves as your cor-


porate phone book. This directory
cannot be edited by you. You may,
however, copy entries to your list of
Favorites and edit them there.
Tap a folder to show its contents,
scroll, if needed, to locate a folder or
Tap Tap Directory, if Scroll
Contacts, as needed. through an entry within a folder.
outlined. the list to Once located, tap the entry to call,
locate the
entry, as edit or add to your list of favorites
outlined. in the same way as with the History
list (see the previous page for more
on this).

Finding an entry in the Directory by searching for it: When searching within the corporate
Directory, the search will apply to
the current directory folder and its
subfolders only. To go one level up,
tap Back. To make the search apply
to the entire corporate directory, do
not enter (tap) any folder before the
search is commenced.
It may happen that an entry cop-
Tap Tap Directory, if Tap Search or Dial, as ied from the directory to the list
Contacts, as needed. outlined, to invoke the virtual of favorites later is updated in the
outlined. keyboard and key in a name, directory. This update will not be
number or address. Possible
matches will appear as you reflected in your list of favorites—you
type. must then manually update the entry
in the list of favorites.

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49 Managing Contacts

Favorites About Favorites

Adding someone from Directory or History to the list of Favorites:

The Favorites is your own shortlist of


contacts you frequently call or other-
wise want to have easy access to.
Favorites may be populated from the
History or Directory lists as well as
from manual entries.

In the Contacts panel, Scroll Tap that entry (a)


tap Directory or through and then tap Add to
History, if needed. the list to Favorites (b),
locate the as outlined.
entry, as
outlined.

If any of the fields Edit the field and Tap Save, as


need to be edited, tap tap Close when outlined, to create the
that field, as outlined. finished. new entry in the list of
Favorites.

Manually adding someone to the list of Favorites:

Tap Search or Dial, as Key in a name, Tap the match (a) and
D15016.07 User Guide Cisco TelePresence
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50

Managing the
Settings
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51 Managing the Settings

Gaining access to the Settings About Settings

The video endpoints whose use


is described in this guide can be
configured via the Touch screen
controller or via its web interface.
For full access to all configurable
parameters the web interface must
be used—the Touch pad provides
access to a limited set of parameters
only.
Care must be taken when altering
the Settings to avoid that the system
stops working. If in doubt, contact
your Video Support Team.
Tap the Settings icon, as outlined. For security reasons, access to
some of the Settings may have been
password protected by your Video
Support Team.
To enter the Settings, tap the
Settings icon ( ), as outlined to the
upper left.

Scroll and tap to gain access to a


page of the Settings.

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52 Managing the Settings

Setting the background image About Background image

Select what shall be the background


image on your Touch Pad and
your screen. Tap on one of the
thumbnails to use that image.
You may use your own image (for
example your company logo). This
image must be uploaded via the
web interface, see the Administrator
guide for more on this (available for
download separately).
Observe that the custom image will
appear on the video screen only and
not on the Touch Pad.
When a custom image is available, a
second choice, Custom background,
will appear (not shown here) to let
you choose that image instead of
the default background images.

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53 Managing the Settings

Ringtone & Sound About Ringtone & Sound

The Ringtone & Sound Settings


window lets you specify:

• Keytones On or Off. When set


to on you will hear a sound every
time you tap a field on the Touch
controller.
• Ringtone volume. How loud your
ringtone shall sound.
• Ringtone. Select among several
ringtones. You will hear a sample
every time you tap a ringtone.
Note how the settings chosen are
indicated. In the example shown,
Keytones is set to On.
To exit this menu putting any
changes into effect, tap Exit. Note
that there is no Cancel function
letting you exit the menu undoing
any changes you have made. Take
care!

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54 Managing the Settings

Bluetooth About Bluetooth

You may connect bluetooth


headsets to your EX video system.
Consult the manual for your
bluetooth headset to learn how to
pair your headset with the video
system.

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55 Managing the Settings

Camera Control About Camera Control

The Camera Control window lets


you set the whitebalance and
exposure of the camera. If you do
not want to tweak this yourself, just
leave it up to the system by tapping
Auto.
Backlight compensation comes
in handy when there is much light
behind you. Without compensation
you will easily appear very dark to
the far end.
Note how the settings chosen are
indicated. In the example shown,
Backlight compensation is set to Off.

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56 Managing the Settings

Display Settings About Display Settings

The Display Settings window lets you


set the brightness and adjust the
colors of your EX screen.
You may select between a set of
predefined settings or tweak ad
libitum.
You may also set the DVI mode.

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57 Managing the Settings

Selecting a language About Language setting

The Language page lets you specify


the Touch interface menu language.

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58 Managing the Settings

Setting the date and time About time setting

This window lets you specify your


preferred date and time formats, as
well as the time zone.
If you set the Date and Time Mode
to Auto (as has been done in this
example), the system will look for an
NTP server and get date and time
from there.
If you choose to set NTP mode to
Manual (as has been done in this
example), you must specify the NTP
server address to make things work.

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59 Managing the Settings

System Information About System Information

The System Information window


contains information on the system’s
software and hardware versions and
connections, SIP and H.323 status
etc.
This information is typically what you
will be asked by the technical staff
to provide in the unlikely event of
system malfunction.

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60 Managing the Settings

Call Status About Call Status

The Call Status window provides


information on call rate, encryption,
as well as important video and audio
parameters.
This information is typically what you
may be asked by the technical staff
to provide in the unlikely event of
system malfunction.

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61 Managing the Settings

Diagnostic Mode About Diagnostics

For troubleshooting purposes you


may enable additional system
logging. Follow the on-screen
instructions.
Note that system performance may
be influnced by an ongoing system
logging.
This information is typically what you
may be asked by the technical staff
to provide in the unlikely event of
system malfunction.

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62 Managing the Settings

Restart System About Restart

Use this to restart your system in an


orderly and controlled manner. No
settings are lost.

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63 Managing the Settings

Administrator Settings—Call Details About Call Details

To exit If you enable Auto Answer the


Administrator system will respond by itself to
Settings, tap
incoming calls after a delay specified
Back.
by you. Note that an activated auto
To exit Settings
as such, tap answer may not provide you with
Exit. the privacy desired. In the example
Note that there shown here Auto Answer is set to
is no Cancel Off.
function letting
you exit the On certain occasions you may have
menu undoing to change the bandwidth (and
any changes you hence the quality) of the call. Some
have made. configurations may have different
Take care! incoming and outgoing bandwidths
(typically ADSL connections), and
you may specify the default call rate
to ensure a stable video quality.
The default protocol may also be
specified. In the example shown, the
protocol has been set to SIP.
Caution! There is no Cancel
function letting you exit the menu
undoing any changes you have
made. Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
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64 Managing the Settings

Administrator Settings—Provisioning Wizard About the Wizard

To exit There is a Provisioning Wizard


Administrator available to get your system online.
Settings, tap
Tap Start and follow the on-screen
Back.
instructions.
To exit Settings
as such, tap Caution! There is no Cancel
Exit. function letting you exit the menu
Note that there undoing any changes you have
is no Cancel made. Take care!
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
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65 Managing the Settings

Administrator Settings—Multipoint mode About Mulipoint

To exit There are basically two modes of


Administrator video conferencing; viz. MultiWay
Settings, tap
and MultiSite.
Back.
To exit Settings • To enable MultiWay, a MultiWay
as such, tap address must have been entered.
Exit.
Note that there
• If a MultiWay address has been
specified and MultiWay is selected,
is no Cancel
function letting MultiWay will always be used for
you exit the video conferencing.
menu undoing
any changes you • If a MultiWay address has been
have made. specified, but MultiSite is selected,
MultiSite will be used.
Take care!
• If set to Auto, MultiWay will be
used if a MultiWay address
has been specified, otherwise
MultiSite will be used.
• If set to Off, no video conferencing
will be possible.
• Any use of the MultiSite feature
requires the presence of the
MultiSite option.
Caution! There is no Cancel
function letting you exit the menu
undoing any changes you have
made. Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
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Produced: October 2013 for TC6.3
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66 Managing the Settings

Administrator Settings—IP & VLAN About IP Settings

To exit You may specify whether to use IPv4


Administrator or IPv6 and whether to use static IP
Settings, tap
address or DHCP.
Back.
To exit Settings When set to Static, applicable
as such, tap addresses must be set accordingly.
Exit.
Caution! There is no Cancel
Note that there
function letting you exit the menu
is no Cancel
function letting undoing any changes you have
you exit the made. Take care!
menu undoing
any changes you
have made.
Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
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Produced: October 2013 for TC6.3
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67 Managing the Settings

Administrator Settings—SIP About SIP Settings

To exit Use this page to set up SIP.


Administrator
Settings, tap Caution! There is no Cancel
Back. function letting you exit the menu
To exit Settings undoing any changes you have
as such, tap made. Take care!
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
68 Managing the Settings

Administrator Settings—H323 About H323 Settings

To exit Use this page to set up H323.


Administrator
Settings, tap Caution! There is no Cancel
Back. function letting you exit the menu
To exit Settings undoing any changes you have
as such, tap made. Take care!
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
69 Managing the Settings

Administrator Settings—EMC Resilience Mode About EMC Resilience

To exit If the Touch controller is used in


Administrator environments with considerable
Settings, tap
amounts of electromagnetic noise
Back.
present, you may experience an
To exit Settings
as such, tap appearance of false signals—as
Exit. if someone tapped the Touch
Note that there controller when obviously nobody
is no Cancel did so.
function letting
you exit the To cope with this you may set the
menu undoing EMC Resilience Mode to On. You
any changes you must then press and hold for a
have made. little while, rather than just tap, in
Take care! order to make the system aware of
your tapping. This will prevent the
appearance of spurious signals.
Caution! There is no Cancel
function letting you exit the menu
undoing any changes you have
made. Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
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Produced: October 2013 for TC6.3
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70 Managing the Settings

Administrator Settings—Web Snapshots About snapshots

To exit You may gain access to your video


Administrator system through its web interface, see
Settings, tap the Administration Guide for more.
Back.
From the web interface you may gen-
To exit Settings
as such, tap erate snapshots of the video stream
Exit. from your system. You may also
may
rface you generate snapshots from the outgoing
Note that there
o sy ste m ’s web inte r system by
de from yo u
is no Cancel ng your vi eo stream video of the far end system.
function letting Note! Usi ts of the vid .
a p sh o to O n
take sn apshots
you exit the
in g A llo w Web Sn sn apshots o
f the However, you cannot take snapshots
tt ur
menu undoing se
e fa r e n d may take if you have set yo unless you have set the Allow Web
rv e th a t th e m , e ve n
any changes you Obse ur syst
video of yo OFF. Snapshots to ON, as shown here.
have made. outgoing e b S n a pshots to oing video
ow n A llo w W
a p sh o ts of the outg Web Snapshots cannot be taken if the call is
Take care! ke sn t Allow
you may ta nd has se r own
Likewise, , eve n if the far e u h av e set you encrypted. Encryption will disable the
e fa r e n d e d th a t yo
o f th rovi d snapshot feature at both ends, regard-
to OFF, p to ON.
Snapshots w Web Snapshots less of the local settings of the Allow
A llo
system’s
Web Snapshots parameter.
The web snapshot feature applies to
Point-to-Point as well as MultiSite calls
(but to unencrypted calls only).
In this context a MultiWay call should
be regarded as a variant of Point-
to-Point call as it is the MCU who is
controlling the call and your system is
connected to the MCU as in a Point-
to-Point call.
Caution! There is no Cancel function
To enter the Administrator Settings, you
letting you exit the menu undoing any
must tap Administrator, located below
Restart, as outlined. This will take you to the changes you have made. Take care!
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
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71 Managing the Settings

Administrator Settings—Factory reset About Factory reset

To exit You may want to perfom a Factory


Administrator Reset your video system. Note that
Settings, tap
you will loose all configurations,
Back.
the call history and your local list
To exit Settings
as such, tap of contacts (Favorites and History).
Exit. Release keys and options installed
Note that there will be retained.
is no Cancel Caution! There is no Cancel
function letting
you exit the function letting you exit the menu
menu undoing undoing any changes you have
any changes you made. Take care!
have made.
Take care!

To enter the Administrator Settings, you


must tap Administrator, located below
Restart, as outlined. This will take you to the
Administrator Settings right away.
Note that access to these settings may have
been password protected by your Video
Support Team.
D15016.07 User Guide Cisco TelePresence
EX60, EX90
Produced: October 2013 for TC6.3
All contents © 2010–2013
Cisco Systems, Inc. All rights reserved.
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Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

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