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HRM515 – Human Resource Management

Session 1, 2018
Faculty of Business, Justice and Behavioural Sciences
Australian Graduate Management Consortium

Subject Overview
Welcome to a new session of study at Charles Sturt University. This subject outline is
accessible through mobile devices from http://m.csu.edu.au.

This subject is an introduction to human resource management in organisations, with a focus


on developing technical solutions that are practical and effective in meeting business goals.
Studying this subject will help you to make a difference to the performance of your
organisation or your part of an organisation, as well as helping you to develop broader skills
in critical thinking, communication, research and group learning.

Learning outcomes
On successful completion of this subject, you should:
- Be able to provide realistic, theoretically-sound and well-informed technical HR
solutions to meet the business requirements of organisations;
- Be able to propose and critically evaluate plausible alternative HR solutions to
business problems;
- Be able to engage with contemporary digital platforms to develop, communicate and
review HR solutions;
- Be able to work effectively with peers to develop, synthesise and negotiate group
responses to HR problems through role play and other group processes;
- Be able to access, appraise and critically apply academic and professional literature
in the formulation of business-relevant HR recommendations and solutions; and
- Be able to reflect on learning processes that involve individual, group and
technology-mediated environments.
-
Attendance
Students are strongly encouraged to attend all scheduled face-to-face or online workshops /
classes. Learning is seen to be a continuous process of –

ACTION - having an experience

REFLECTION - reviewing and pondering

KNOWLEDGE - reaching conclusions

PLANNING - planning to do something better

It is the teacher's aim to enhance the learning potential of your personal experience by using
a range of teaching methods. In conjunction with learning the principles, concepts and
theoretical frameworks of business management, students are required to apply this
knowledge to solving managerial problems in a real-world context. In addition to traditional
lecture formats, students are engaged in learning through case studies, simulations,
experiential exercises, group projects, discussions, learning logs, peer feedback and self-
assessment.

Contact Procedures
Academic enquiries
Any questions concerning the teaching of this subject can be made by contacting your

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Subject Facilitator. Contact details for your Subject Facilitator are available on your Delivery
Site’s Interact2 Group Site.
Consultation procedures
Your Subject Facilitator will be available for student consultation. The most effective way to
contact the Subject Facilitator is via the details on your Delivery Site’s Interact2 Group Site.

Administrative enquiries
Any questions concerning administrative matters should be directed to your Site Coordinator.
Contact details for your Site Coordinator are available on your Delivery Site’s Interact2
Group Site.

Subject Delivery
Class/tutorial times and location
The timetable provided in this Subject Outline is a guide to your study schedule. Please
contact your Site Coordinator about your class/workshop times and locations.

Learning, Teaching and Support Strategies


Queries regarding the content of this subject should be directed to your Subject Facilitator.

The study guide and/or study material for this subject will be available through the subject’s
Interact Site.

You should check the Interact Site at least weekly for postings, announcements, lecture
information and other resources that will assist you with your studies, or for additional
information and resources vital to your success in the subject.

Use the subject schedule provided to plan your studies over the session. Information on
effective time management is available on the CSU Learning Skills website via the
following link: http://student.csu.edu.au/study

How you are expected to engage with the subject


HRM515 introduces the human resource management (HR) function to postgraduate
students, with an emphasis on informed, practical application of HR concepts. The content
of the subject is contained in the link ‘Topics’ in the Interact2 site. There is a textbook and
online readings that accompany the content.

This subject is taught using a continuous case centring on an authentic, but fictional,
organisation, Civil Engineering & Research Associates (CERA). A website for the case
study company is linked to the Interact2 site. Please get to know the material on this site
as it will be used throughout the subject. The topics in the subject are integrated with HR
scenarios arising in the company. You will be asked to prepare advice and
recommendations to address these scenarios as part of the assessments.

There are three assessments in this subject, as follows:


- Assessment item 1 is about the critical analysis of HR information. It is worth 25% in
total;
- Assessment item 2 is a business report where you can select from three options. This
is worth 55%;
- Assessment item 3 is a set of two role play activities, worth 20% in total.

Studying HRM515 is fairly straightforward. Use the Schedule in this Subject Outline to
guide your weekly study. There are six topics in the subject, which are completed

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systematically. You will find the content of the topics on the Interact 2 site for the subject.
To help you study each topics, there are readings and individual learning activities. Your
facilitator may do these activities in class with you.

As you study the topics, you will also be undertaking assessment tasks. One of these is a
slice of role play, where you will be able to immerse yourself in the CERA story, by taking
on the role of the characters as you work on role plays in class. This is a fun and engaging
way to learn.

To summarise, the best way to study this subject is to follow the Schedule in this Subject
Outline and work through each topic in order, following the instructions provided. You
should also refer to the CERA website on the Interact2 site for the subject. The online
topics can be found in the link ‘Topics’ in your Interact2 site for this subject.

Queries regarding the content of this subject should be directed to your Subject Facilitator.

Your workload in this subject


CSU Academic Senate policy states that a standard 8 point subject should require you to
spend a total of 140-160 hours engaged in the learning and teaching activities. This means
an average of 10 to 12 hours each week. This subject complies with this policy. The pace
of the subject is steady, so, even if you are time poor, there is flexibility to get the work
done even if you have weeks where the study time you can commit is less.

Text and Learning Materials


Prescribed text(s)
The set text is:
Kramar, R., Bartram, T., De Cieri, H., Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P.
(2014). Human Resource Management in Australia – Strategy, People, Performance (5th
ed.).North Ryde: McGraw-Hill.

Schedule
Session week Week Topics (Additional materials are provided in
commencing the online topics.)
1 26 February 2018 Topic 1 – HRM, making a difference.
Textbook reading, Chapters 1 & 2.

2 5 March 2018 Topic 1 – HRM making a difference

3 12 March 2018 Topic 2 – HR planning & work design


Textbook reading, Chapters 7 & 6.

Assessment 1: 18 March 2018 (30%)


4 19 March 2018 Topic 2 – HR planning & work design

5 26 March 2018 Topic 2 – HR planning & work design

6 2 April 2018 Topic 2 – HR planning & work design

7&8 Mid-session Break


9 23 April 2018 Topic 3 – Diversity, recruitment & selection
Textbook reading, Chapters 8 & 9.

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10 30 April 2018 Topic 4 – Performance management & reward
Textbook reading, Chapters 10, 13 & 14.

11 7 May 2018 Topic 4 – Performance management & reward

Assessment 2: due 7 May 2018 (40%)


12 14 May 2018 Topic 5 – Employee development in the
workplace
Textbook reading, Chapters 11 & 12.

13 21 May 2018 Topic 5 – Employee development in the


workplace

14 28 May 2018 Topic 6 – Workplace health & safety


Textbook reading, Chapter 4.

Assessment 3: due 1 June 2018 (30%)

Assessment Information
Introduction to assessment
To protect the academic integrity of the subject, you may be asked to complete an
additional test (which may be verbal) if I or another member of the teaching staff have
doubts that the work that you have submitted for an assessment item is your own. This test
would be held within four weeks of the submission of the assessment.

Detailed information regarding:


- Pass requirements
- Grades
- Presentation Submissions Extensions
- Penalties for late submission assignment return
- Resubmission; and
- Plagiarism
are included in Appendix 1.

Please note that submission requirements for assessment items are as set out in this
document only. Ignore references to other submission methods that are contained in the
online topics. If in doubt, ask your Subject Facilitator.

Assessment Items
Item number Title Type Value Due Date* Return Date**
1 Critical evaluation of Assignment 30% 18 March 11 April 2018
HR information 2018
2 Business Report Assignment 40% 7 May 2018 29 May 2018
3 A slice of role play Assignment 30% 1 June 2018 25 June 2018
* due date is the last date for assessment items to be received at the University
** applies only to assessment items submitted by the due date.

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Assessment item 1
Essay
Value: 30%
Due date: 18 March 2018
Return date: 11 April 2018
Length: 1200 words each +/- 10%, excluding reference list
Submission method options: Alternative submission method

Task
This assessment task consists has four parts.
A. Evidence-based HRM, a specific application of the broader term, evidence-based
management, is a cornerstone in this subject. Using at least two information sources
from academic journal articles, explain what is meant by this term. Why is this
important in HR practice? (200 words)

B. Find any two written internet sources that you believe would be useful to Israel Tobin
in persuading Mark French of the strategic value of the HR function in CERA. (The
sources do not need to be used by Israel in full – they are to inform his presentation.)
Briefly, explain how each source might be used to support Israel’s pitch to Mark
French and the CERA executive team. (300 words)

C. Using the CRAP test, evaluate the two sources that you used above. (500 words)

D. Draw conclusions regarding the nature of information that should be used to inform
practice. (200 words)

Rationale
This assessment task will enable you to demonstrate your achievement of the following
learning outcome in the subject:
• be able to critically evaluate the role of human resource management in effective
organisational management.

Presentation
To present your answer, simply list each part using a short heading, and write your answer
in sentences and paragraphs. Use 12 point font, 1.5 line spacing.
Do not number the sections or use dot points in the body of the paper.
Include a cover page showing the total word count. The word count includes everything
other than the cover page and the reference list. It includes in-text citations and text included
in images.
Do not use footnotes or appendices.
Reference all sources used with in-text citations and a reference list. Please get across the
APA6 referencing system. A guide to this system is available from your Student homepage.
Marks will be reduced for failure to follow presentation requirements.

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Marking criteria

Marking guide for Assessment 1


Criterion High Distinction Credit Pass Fail
and Distinction
weighting
Evidence- Describes Describes Describes A satisfactory Fails to
based HRM evidence- evidence- evidence- attempt is analyse the
and critical based HRM based HRM based HRM made to nature of the
analysis of correctly. correctly. correctly. describe sources.
sources (25) Demonstrates Demonstrates Demonstrates evidence-
ability to ability to ability to based HRM.
critique the critique the critique the Demonstrates
nature of nature of nature of ability to
sources using sources using sources using critique the
relevant relevant criteria. There nature of
criteria that criteria. may be some sources using
unpacks the Draws out gaps in the criteria. The
nature of implications application of discussion
information fully and the criteria. may be overly
and its correctly, but Draws out descriptive,
creation. with minor implications lacking critical
Draws out gaps. correctly, but thought.
implications there are Does not
fully and some gaps. draws out
correctly. implications
well.

Referencing, Correct Minor errors The The Very poor


expression expression, in expression discussion is discussion referencing,
and appropriate and/or well addresses presentation,
presentation academic academic presented, the minimum expression.
(5) presentation presentation but needs to requirements
and correct and/or APA be improved of the task,
APA referencing. in academic but one or
referencing. writing style more of
and/or APA presentation,
referencing expression or
referencing
needs
considerable
improvement.

Mark

Requirements
As per the CSU Referencing Policy, proper referencing is required for each task. Please
use the APA6 referencing format, which can be found at
http://student.csu.edu.au/study/referencing-at-csu.

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Assessment item 2
Business Report
Value: 40%
Due date: 7 May 2018
Return date: 29 May 2018
Length: 2,500 words +/- 10%
Submission method options: Alternative submission method

Task
Assessment 2 requires you to prepare a business report that addresses one (1) of the
following three options. These questions relate to Topics 2, 3 and 4.
Option 1- Work design pilot at CERA (Topic 2)
Refer to the story of CERA relating to work design in Topic 2. Using the information in the
topic and at least 10 additional sources, provide advice to Rachel Amaro on how to design
jobs in her area to support innovative behaviour. At least five of the additional sources must
be academic journals or books/book chapters published in the last ten years.
Option 2 - The business rationale for diversity management (Topic 3)
Study the business rationale for diversity management and the debates surrounding this
using the information in Topic 3, and at least 10 additional sources. At least five of the
additional sources must be academic journals or books/book chapters published in the last
ten years.
Then, answer this question.
Are you convinced by the business rationale argument for diversity management? What
argument would you make to Mark French regarding the business case for focusing on
diversity management in CERA?
Option 3 - Options for performance measurement in CERA (Topic 4)
Consider the story of CERA as it relates to individual performance measurement in Topic 4
(note that this does not include the operation of the bonus scheme). Then, answer these two
questions, using the information in Topic 4 and at least 10 additional sources. At least five of
the additional sources must be academic journals or books/book chapters published in the
last ten years.
1. What limitations are evident in CERA’s individual performance measurement,
taking into account its organisational strategy and recent developments in this HRM
practice as reported in professional literature provided in Topic 4?

2. Recommend two alternative measurement approaches and indicative methods


within each approach that you believe could work in CERA to address the limitations.

Rationale
This assessment task will enable you to demonstrate your achievement of the following
learning outcomes in the subject:
• be able to critically analyse and assess recent literature on human resource
management, and debate the issues raised;
• be able to explain how human resource management initiatives assist stakeholders
within organisations to respond to changing workplace environments; and

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• be able to discuss, explain and analyse the relationship between organisational
strategy and human resource strategies.

Marking criteria
Presentation
• Use the business report format that is provided in the Resources link on the Interact
2 site.
• Use 12 point font size and 1.5 line spacing

Marking Rubric

Marking guide for Assessment 2

Criterion High Distinction Credit Pass Fail


and distinction
weighting
Critical Demonstrates Demonstrates There is an The discussion Largely
analysis and critical reading critical reading imbalance demonstrates descriptive,
assessment ability in ability, the between an attempt to lacking
of relevant reviewing ability to description and exercise independent
literature in recent construct an critical critical, critical
the literature. evidence-based evaluation of independent evaluation
Constructs an
development argument and the literature. judgment; of claims.
evidence-based
of an the exercise of however, it The line of
argument, This leads to
argument drawing on independent tends to be argument is
(30 marks) judgment. an argument overly difficult to
academic and that is driven
professional There are gaps descriptive of find.
in critical more by the literature.
sources.
Uses the evaluation of authors’
literature to claims and in claims. Thus, the
develop the the use of the argument
student’s own literature to consists largely
voice in develop the of an organised
constructing an student’s own set of claims
argument. voice. made by
authors.

Referencing Referencing is Referencing is Referencing is Referencing is Fails to


(5 marks) comprehensive, comprehensive, comprehensive comprehensive meet criteria
demonstrates demonstrates and mostly and mostly for a pass.
(Minimum academic academic accurate accurate (<2.5)
referencing integrity, and integrity, and according to according to
requirement: conforms conforms to APA style APA style
ten sources, exactly to APA APA style conventions. conventions.
including five style conventions Up to eight Frequent minor
academic conventions. with fewer than minor errors or errors or
sources from three minor omissions in omissions in
the last ten errors or style and style and
years.) omissions formatting formatting
which don’t choices (e.g. choices (e.g.
impact on the italics, italics,
transparency punctuation, punctuation,
and traceability underlining) underlining)

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of the source, don’t impact on don’t impact on
or the the the
demonstration transparency transparency
of academic and traceability and traceability
integrity. of the source, of the source,
or the or the
demonstration demonstration
of academic of academic
integrity. integrity.

Report The report is Minor errors in The report is The report is on Poor
writing formatted report format. formatted the right track, formatting,
technique correctly. It is The writing according to but needs written
written using style and business report significant expression
(5 marks) appropriate language are conventions, improvement in and/or
language and appropriate for but with some format and/or coherence.
style. A a report. errors in writing style
coherent format. The and/or
argument is There are minor language and coherence.
built, with each errors in writing style
point building coherence of are not always
on the previous the argument appropriate to
one. Each part and in a report genre.
of argument is connections There may be
connected to made to the gaps in
the question. question. It is coherence of
thus unclear at the argument,
times why making it
some parts of difficult to
the argument follow.
have been
provided.

Mark

Requirements
The word count excludes the title page and the reference list. All other content is included
in the word count. Upload a Word document only. Do not upload rtf or pdf or Pages
documents. Do not use appendices, footnotes and endnotes. Use the APA6 referencing
system for citations and references to sources. Keep to the word count. Papers that
exceed the word count may not be marked.

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Assessment item 3
A slice of role play

Value: 30%
Due date: 1 June 2018
Return date: 25 June 2018
Length: 1000 words maximum, +/- 10%, using template provided
Submission method options: Alternative submission method

Task

You will be doing two role play tasks, using the problems that are given below. Each role
play is worth 15 marks. The role plays in the first two topics are for practice only. Your
facilitator will form teams of up to five people each, and then facilitate these role plays so
that you get a feel for how they need to work. It is important to attend classes, so you don’t
miss out on these opportunities to practice.
In topics 3 to 6, you will be doing the role plays live as assessment tasks. Each role play will
be marked and the best two scores will be used for grading this assessment task. Therefore,
it is important that you attend these classes, so that you don’t miss out. Non-attendance
equals a zero mark for you, as well as putting additional, unwanted pressure on your team.
Late arrival will attract a reduced mark.
In addition to the live role play, each team must hand in a copy of the role play workings
using a template that your facilitator will provide. This must be done at the start of the
following class.

Topic and role play problem

Topic 3
Should we follow our competitors or do something quite different in recruitment? (Why or
why not?)
Topic 4
What should we be trying to achieve in our individual performance measurement system?
Topic 5
What principles should we apply in deciding what employee development is funded by
CERA?

Topic 6
Should we do away with workplace celebrations because of the risks that CERA is carrying?
(Why or why not?)

What you need


You will engage in a discussion with other members of your team, where each person plays
one of the CERA roles. You will need: the behavioural profile of your CERA character from
the Getting started link on the I2 site; information about CERA’s business strategy from the

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CERA website on the I2 site, an understanding of the CERA story from the topics covered so
far; and topic information from the class.
To assist with understanding what’s required, practice role plays will be done for the first two
topics. These will not be assessable. The topics for the practice role plays are:
Topic 1 - Should CERA be able to measure the impact of HR strategies? (Why or why not?)
Topic 2 – What approach to work design should CERA adopt?
Please look over the behavioural profiles of the CERA characters in preparation.

Rationale
This assessment task will enable you to demonstrate your achievement of the following
learning outcomes in the subject:
• be able to evaluate current human resource management practices and draw up well
supported recommendations for improvement where necessary.

Marking Rubric

Marking guide for Assessment 3

Criterion and High Distinction Credit Pass Fail


weighting distinction
Individual Individual Individual Demonstrates Addresses Fails to meet
component (10, position is position is knowledge of minimum the minimum
for each role congruent with congruent with the role and requirement, requirements
play) the role. the role. May understanding but may be of the task.
be minor of relevant overly
Demonstrates gaps. topic content, descriptive
knowledge of but some and/or lacking
the role and Demonstrates gaps in in alignment
understanding knowledge of alignment. between
of relevant the role and individual role
topic content understanding There are and individual
in discussing of relevant some gaps in position
the alignment topic content, connecting the and/or group
of the group but minor group solution solution.
solution with gaps. with the
the individual individual
interest. Some critical position.
reflection on
Demonstrates own position. Needs more
ability to critical
critically reflection on
reflect on own own position.
position.

Group Group solution Group solution Group solution Minimum Fails to meet
solution/process and process and process and process requirements the minimum
(5, for each role demonstrates demonstrates demonstrates are requirements
play) ability to ability to ability to addressed, of the task.
negotiate negotiate negotiate but may be
different different different too willing to

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positions and positions and positions and surrender to
to come to an to come to an to come to an an agreed
agreed agreed agreed position
position on the position. May position; without
basis of clear be minor gaps however, the sufficient
principles. in the basis of basis of exploration of
agreement. agreement the individual
may be flawed positions.
and/or lack
clarity.

Mark

Requirements

In addition to the live role play, each team must hand in a copy of the role play workings
using a template that your facilitator will provide.
This must be done at the start of the following class.

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Appendix 1: Assessment Information
Pass Requirements
To pass the subject, all items of assessment must be submitted and a student must attain
a minimum passing standard of at least 50% in the overall total mark. To be eligible for
the grade AA you must have submitted all assessment items in this subject. If you
choose not to complete an assessment item and receive an overall mark between 45
and 49 then you will not be granted an AA.

Grades
Final grades for this subject are awarded by the Business Faculty Assessment
Committee in accordance with the University's Assessment Regulations. (See current
Academic Regulations at https://policy.csu.edu.au/search.php)

The following two links may also be useful:


https://policy.csu.edu.au/view.current.php?id=00301#s3

University's Assessment Policy: Coursework Subjects


https://policy.csu.edu.au/view.current.php?id=00301

Grading Scale
HD High Distinction 85% - 100%
An outstanding level of achievement in relation to the assessment process.

DI Distinction 75% - 84%


A high level of achievement in relation to the assessment process.

CR Credit 65% - 74%


A better than satisfactory level of achievement in relation to the assessment process.

PS Pass 50% - 64%


A satisfactory level of achievement in relation to the assessment process.

FL Fail 0 - 49%
An unsatisfactory level of achievement.

The percentages specified above should be viewed only as guidelines for the award of
final grades. The Faculty has an obligation to ensure that grades are equitable across
different cohorts of the same subject offering and will undertake appropriate moderation
processes to ensure that grades are awarded consistently in accordance with the
University’s Moderation Policy.

Presentation
1. Introduction
• Make sure you proof read your work before you submit it - poor grammar and
typographical errors detract from the quality of your writing and will affect your grade
• You must acknowledge the published sources that you draw your facts and ideas from by
citing them within your work and including them in a reference list at the end. Citing
references lends strength to your arguments and is also important to avoid accusations
of plagiarism (see the section on Plagiarism in this outline). You should follow the
referencing guidelines provided on the subject Interact site
• Keep a copy of your submission in case the original is lost

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• Assessment deadlines must be strictly adhered to. Marks will be lost for late submission
of assessment items. Being able to keep to deadlines is one of the skills expected of
graduates.

2. Research
As a postgraduate student you are expected to draw on the key literature of the discipline to
support your writing. You are also expected to discuss the literature critically. This means
you need several different skills.
• Information search skills – you need to be able to locate potential sources relevant to
your topic. This usually involves using a library catalogue to identify books and journals;
searching online article databases subscribed to by CSU Library; and/or accessing
publicly available websites. The CSU library provides many online tutorials as well as
personal assistance
• Evaluation skills – you need to be able to assess the sources you find and determine
which are most authoritative. This often involves considering the credentials of the
author, publisher, and organisation associated with the source
• Synthesis/Analysis skills – you need to be able to think critically about what you are
reading. This can involve comparing and contrasting sources to draw out key points of
agreement or conflict, identifying strengths and weaknesses in the arguments of the
sources, and developing your own arguments that are more than simply a summary of
the sources you have read.

The following site gives advice on research skills:


CSU Library Training and Tutorials – Research Skills

3. Preparation
Problems with assessments are often due to inadequate planning and preparation. Rather
than diving straight into writing, stop and think about where you are going with the task. Time
spent thinking about your topic before you begin will save you time and you will produce
better work. The following steps are a guide:
• Make a simple outline of your proposed content to guide your research - list what topic
areas will need to be covered to answer the question
• After you have done some reading in each topic area, refine your outline so that it states
what arguments or key points you'll be making on each topic
• Check that the key points are in a logical order
• Plan opening and closing paragraphs carefully - they are very important signposts for
your reader
• Write a rough draft, without worrying about grammar, etc at this stage
• Read over your draft and check whether:
- all the important ideas are there;
- arguments are supported with evidence/theory/examples;
- ideas flow smoothly in a sensible order;
- your sources have been acknowledged through correct referencing;
- you have used the format required;
- it is close to the word limit; and
- you have answered the question. (This is very important!)

Write the final version. Take the time to proofread thoroughly - you will be marked down for
poor grammar and spelling.

4. Layout
Paper: A4 size blank white paper should be used. Assessments should be word-processed,
in portrait not landscape format.

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The front page: of your assessment should include: Your name and student number and
the subject, assessment number and topic.
Margins: The left-hand margin should be at least 4cm wide to allow for marker's comments.
The right margin should be at least 2cm.
Pages: All pages (except the front cover) must be numbered. If submitting via post, use only
one side of the paper. Fasten pages securely in the top left-hand corner with staples, do not
use paper clips or folders.
Font: Use an easy to read font - for the bulk of your writing a 12pt size and a standard serif
font type is best, e.g. Times, Garamond, Palatino, like the text you find in a novel. (You can
use different font types and sizes for any headings).
Line Spacing: Use 1.5 or double line spacing for your paragraphs. Headings, reference lists
and table of contents can be single spaced.

5. Style
‘I’, ‘we’, ‘you’ or ‘the Writer’: Both the use of personal pronouns ('I', we', 'you') and 'the
writer' are not recommended. The former are too informal and the latter too pompous. It is
much better to make your writing totally impersonal by avoiding both. This means that
careful thought must be put into some sentences to achieve impersonality and keep
language professional and formal.

Abbreviations, Non-English Phrases and Slang: If you can say it in English, you should do
so. Latin phrases and other non-English colloquialisms should be avoided if possible.
Abbreviations (unless a translation is made with the initial use) and slang, should be
avoided.

Critical writing: At the postgraduate level you must take a critical orientation when writing.
Reports that are purely descriptive are unlikely to be awarded a passing grade. Express
other people's ideas in your own words and go beyond what they have said on a topic by
adding your own ideas, opinions and experiences. To do this analyse and critique
relevant literature and theories and put forward your own reasoned argument. Support
your arguments wherever possible with supporting literature (and citations) and if
appropriate workplace examples.

Quotations: Generally avoid direct quotations except short ones used for a particular
effect. It is better to express the idea in your own words. (Whether you paraphrase or
quote an idea, don't forget to cite the source correctly).

6. Referencing
Referencing is an important component of academic writing. All assessment tasks should be
referenced according to APA referencing.

For further information and assistance with referencing refer to:


http://student.csu.edu.au/library/integrity/referencing-at-csu

There are also resources on your HRM515 Interact site.

Assessment item cover sheet and feedback sheet


All assessment items must be submitted to the Facilitator with a fully completed Assessment
Item Cover and Feedback Sheet that includes the following information:
1. The student’s name and student number
2. The full CSU subject code and name
3. Whether the item being submitted is Assessment Item 1, Assessment Item 2 or
Assessment Item 3

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4. A declaration signed by the student, that the work contained in the assessment item is all
their own work.

Facilitators must ensure that their name is recorded on each student’s cover sheet, along
with the date the assessment item was marked.

Extensions
In order to ensure that students who hand their assessments in on time are not
disadvantaged, and to enable the lecturer to comply with the requirement to return
assessments to the class within 15 working days, the following rules about extensions will
be strictly enforced:
1. Extensions cannot be granted for online tests, as these have to be done within a specific
time frame, after which the answers are released to the class automatically
2. Computer problems and normal work-related pressures and family commitments do not
constitute sufficient reasons for the granting of extensions
3. If it becomes obvious that you are not going to be able to submit an assessment on time
because of an unavoidable problem, you must submit your request for an extension to
your Site Coordinator in writing (email) prior to the due date.
Requests for extensions will not be granted on or after the due date so you must make
sure that any extension is requested prior to the day on which the assessment is due.
You are expected to do all you can to meet assessment deadlines. Work and family
related pressures do not normally constitute sufficient reasons for the granting of
extensions or incomplete grades
4. If you apply for an extension, you may be asked to email your facilitator on what you
have done so far on the assessment
5. You must be able to provide documentary evidence (such as a certificate from a doctor
or counsellor) justifying the need for an extension as soon as practicable - but please
note that if the circumstances giving rise to the request for an extension arise on a day
when you cannot get documentary evidence, you must still apply for the extension before
the due date and submit the documentary evidence afterwards
6. Given the tight deadlines involved in returning assessments and feedback to, the
maximum extension granted generally will be seven days from the due date
7. Assessments received more than 10 days after the due date or extension date will not be
marked unless the staff member decides otherwise. Items received late will be penalised
at 10% of the mark available for the assessment item per day it is late (see below)
8. Note that for purposes of measuring lateness, the 'day' begins just after 00.00 hrs AEST
- so an assessment received after midnight of the due date will be penalised 10% for
lateness. This rule will be applied to all students uniformly.

Submission of Assessment Items


Assessment tasks must be submitted electronically, via email, to your Subject Facilitator.
Please refer to your Participant’s Guide for details about requirements for submitting your
assessment items.

Re-submission
The first assessment item of each subject can be re-submitted once only, if it appears a pass
will not be achieved on the first attempt.

It should be noted in particular that:


- where a re-submit is suggested by the Facilitator, the student must re-submit within the
time-frame of the delivery site’s due date schedule;
- the student will not receive written comments or feedback on their original assessment
item; and

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- students who re-submit their first assessment item will receive a PASS grade only for
that assessment item.

Penalties for Late Submission


The Faculty of Business has determined that the penalty for the late submission of an
assessment task (without obtaining the Site Coordinator's approval for an extension) will be:

10% deduction per day, including weekends, of the maximum marks allocated for the
assessment task, i.e. one day late 10% deduction, or two days late 20% deduction.

An example of the calculation would be:

Maximum marks allocated = 20


Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of
12/20 becomes 10/20).

If an assessment is due on a Friday but is not submitted until the following Tuesday, then the
penalty will be four days (40% deduction or 8 marks in the example above).

Submission more than 10 days late will be acknowledged as received but will not be marked.

Assessment Return
You should normally expect your marked assessment item to be dispatched/returned to you
within 15 working days of the due date, if your assessment item was submitted on time. If an
assessment item is submitted on time but not returned by the return date, you should make
enquiries in the first instance to your Subject Facilitator. If the Subject Facilitator is not
available, contact your Site Coordinator.

Plagiarism
Charles Sturt University expects that the work of its students and staff will uphold the values
of academic honesty and integrity. The Guide to Avoiding Plagiarism is located at: Avoiding
Plagiarism (http://student.csu.edu.au/__data/assets/pdf_file/0006/832578/Avoiding-
plagiarism.pdf). This is an important resource that will help you understand these values and
apply them in practice. You should familiarise yourself with these requirements and ensure
that all assessments submitted by you are your own work, have not been submitted
elsewhere and comply with the University's requirements for academic integrity.

The University has purchased Turnitin software. This software has two functions, a pre-
emptive education function which students may use to check their own work prior to
submission, and a plagiarism detection function which academics may use to check the
student’s work for improper citation or potential plagiarism. Use by students is optional and is
not a prerequisite for submission.

You are encouraged to check your work for originality prior to submission. You can register
with Turnitin to create a Student Account under the CSU Turnitin Licence at
http://www.turnitin.com/login_page.asp. Further information on how to use Turnitin is
provided within the Guide to Avoiding Plagiarism:
http://student.csu.edu.au/library/integrity/referencing-at-csu/checking.

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Appendix 2: CSU Learning and Teaching Policies
Minimum standards of consultation
According to the Academic Communication with Students Policy (clause 8 in section 3),
when a student directly contacts a teaching staff member for information, advice and/or
support (except in online teaching spaces) the teaching staff member will respond to the
request within three working days. Clauses19-21: Use of Online Discussion and
Communication Technologies states that for each subject, the Subject Coordinator will be
expected to set up and/or activate an appropriate asynchronous communication technology
and respond at least once a week to student messages that request information and advice.

University Policies and Regulations


Academic matters are defined by, and are subject to, Charles Sturt University policies and
regulations. Your Subject Outline should be read in conjunction with all such academic
regulations and policies, as some of these may affect the outcome of your studies.

Academic Progress Regulations


The University requires each student to progress through his or her course at a rate that will
enable him or her to complete the course in a specified maximum time. This maximum time
is intended to ensure the currency of the knowledge within the course and therefore
professional suitability of graduates. Failure to complete within the specified maximum time
shall lead to the expiry of a student’s enrolment in the course. The University believes that all
students have a right to know in advance of study in their course exactly what constitutes
satisfactory progress in that course. To this end the University will specify a maximum
completion time for each course, and will also provide support to students identified as being
at risk of exclusion.

The Academic Progress Policy sets out the requirements and procedures for satisfactory
academic progress, for the exclusion of students who fail to progress satisfactorily and for
the termination of enrolment for students who fail to complete in the maximum allowed time.

Variations to Subject Outlines


Should it be necessary to change the content of the Subject Outline during a teaching
session, it will be done in consultation with the Head of School and other support services of
the University. You then will be notified of the changes in writing by the Site Coordinator.

Variations to Assessment
Should it be necessary to vary the assessment in this subject, you will be notified in writing
by the Site Coordinator. The variations to assessment include variations to the assessment
tasks and/or assessment procedures for assessments, examinations and any other
assessment task published in the Subject Outline. The variations will be communicated only
after the Subject Coordinator or Subject Convenor has obtained approval from their Head of
School. The overriding principle is that such changes will not disadvantage students and is
made in accordance with the Subject Outlines Policy.

Evaluation of Subjects
It is University policy that all subjects are evaluated every time that they are offered. The
University's Division of Student Learning administers the Subject Experience Survey through
CSU's online evaluation system. Staff in the faculties and schools value your feedback very
highly and take account of your comments when reviewing learning and teaching in each
subject. If you are interested in the details of any enhancements to this subject as a result of
the latest survey, please contact the Site Coordinator.

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Surveys for each of the subjects you are enrolled in for this session will be available for you
to complete for a period of three weeks from the last week of the teaching session. An email
message will alert you to the availability of the surveys online.

Individual subject results are reported to the Subject Coordinator and Heads of Schools after
grades have been submitted for each teaching session (except where subjects have one
student the results are not reported to staff).

Special Consideration
https://policy.csu.edu.au/view.current.php?id=00298

Academic Regulations provide for special consideration to be given where a student suffers
misadventure or extenuating circumstances during the session which prevent them from
meeting acceptable standards or deadlines. If a student cannot submit all their assessment
items before the end of teaching session deadline, they are required to submit a Request for
Special Consideration.

To request Special Consideration a student must:


- Access a Request for Special Consideration form online at:
http://student.csu.edu.au/administration
- Complete and submit the form electronically online to CSU
http://student.csu.edu.au/administration/forms and copy in their Site Coordinator and the
AGMC, agmc@csu.edu.au before the end of the teaching session.
- Be sure to include supporting documentary evidence as an attachment to the request.

Be sure to include supporting documentary evidence as an attachment to the request.

Assessment Regulations
The assessment practices of all University subjects are conducted in accordance with the
University’s Assessment Policy: Coursework Subjects.

Academic Conduct
The University expects that you, as a student, will be honest in your studies and research
and that you will not do anything that will interfere with or frustrate the studies and research
of other students. In particular, you are expected to:
- acknowledge the work of others in your assessments and other assessable work;
- not knowingly allow others to use your work without acknowledgment;
- report honestly the findings of your study and research; and
- use only permitted materials in examinations.

Details of expected academic conduct are provided in:


- the Student Academic Misconduct Policy; and
- the Academic Progress regulations.

Students are also expected to be responsible in the use of University facilities and resources
and to abide by University rules concerning the Library and electronic resources, including:
- the Library Rule; and the
- Computing and Communications Facilities Use Policy

Copies of the Rules of the Library and Code of Conduct for Users of Electronic Facilities can
also be obtained from the Library or the Division of Information Technology (DIT) Service
Desk.

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Penalties for breaching the above Rules and Code include suspension or exclusion from the
University.

Students also have expectations of the University and of other students in the cooperative
endeavour of studying. Details of these expectations are provided in the Student Charter
(http://student.csu.edu.au/study/student-charter).

Subject Outline as a Reference Document


This Subject Outline is an accurate and historical record of the curriculum and scope of your
subject. The Subject Outline Policy (at clause 16(f)) requires that you retain a copy of the
Subject Outline for future use such as for accreditation purposes.

Appendix 3: Support Services


Your delivery site provides local support services for all AGMC students. Please liaise with
your Site Coordinator on all administrative matters including enrolments, fees, requests for
special consideration, and requests for late submission of an assessment item, reviews of
grades and any other administrative needs you may have.

Student Inquiries
Please refer to your Participant’s Guide for details about inquiry and information services.

Information on Your Library Services


Finding Information
CSU Library provides you with free access to over 600,000 books and 50,000 journals, and
much more. Get an introduction to your library with the Library Orientation Toolbox.

Primo Search
Finding the resources you need is easy with Primo Search. Search most of the Library’s
collections, including online resources, print publications and CSU research. Plus, you can
easily place loan requests, view your current loans, and renew items online.

Online Resources
You’ll find journal databases, eBook collections, and other useful online information sources
listed under Key Resources (http://student.csu.edu.au/library/find-information).

eReserve

Some subject readings may be held in eReserve. Online access is encouraged to help
reduce CSU’s carbon footprint, however a printed copy of eReserve subject readings can be
purchased through CSU Print.

Borrowing
Your borrowing privileges depend on your enrolment. Visit Information for Students to find
out what you are eligible for. Visit Library Help for more information on borrowing and access
to resources.

Need help?
CSU Library staff are available to answer your questions by phone, Live Chat, email, forum,
or in person. See Ask a Librarian for more information.

Keep up to date with what is happening in your Library through Facebook, Twitter and our
blog. CSU Library Facebook (https://twitter.com/CSU_Library) CSU Library Blogs.

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Please also refer to your Participant’s Guide for information about Library Services.

Academic Learning Assistance


CSU recognises the importance of preparation for University study.

Students who haven't studied for a while, or who want to brush up on their skills in a few
areas before commencing their studies, may wish to enrol in a STUDY LINK subject. STUDY
LINK subjects provide participants with an opportunity to increase their skills and help them
develop a clear understanding of the expectations of studying at University. Further
information about CSU’s STUDY LINK program is available at:
http://www.csu.edu.au/division/studylink.

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