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Hard HRM, Soft HRM and Their Impact on Employee Job Satisfaction, Job

Performance, Employee Absenteeism and Employee Turnover in


_______________________________Bank Ltd.
Gender: 1. Male 2. Female

Position/Designation: _________________________

Department: ________________________________

Educational background:

1. Under graduate 2. Graduate 3. Masters 4. Double Masters 5. P.H.D

Age: 1. 20-25 2. 26-30 3. 31-35 4. 36-40 5. Above 40

Experience in current bank: 1. 0-5 yrs 2. 6-10 yrs 3. 11-15 yrs 4. 16-20 yrs 5. Above 20 yrs

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In terms of increasing employee motivation, the organization’s HRM policies and practices are
playing an effective role.
In terms of increasing employee satisfaction and commitment, the organization’s HRM
policies and practices are playing an effective role.
In terms of ensuring employee welfare, the organization’s HRM policies and practices are
playing an effective role.
The organization’s HRM policies and practices help all employees to develop their maximum
potential in the profession.
The organization’s HRM practices and policies appear to treat all employees fairly.
The organization’s HRM policies and practices appear to adopt a long term perspective.
The organization’s HRM policies and practices appear to be closely integrated with each other.
The organization’s HRM policies and practices seem to be designed in line with the
organization’s business strategy.
The organization’s HRM policies and practices seem to be designed in line with the
organization’s objectives.
The organization’s HRM policies and practices are directly linked with the organization’s
overall productivity.
The overall HRM policies and practices of my organization are effective.
I am satisfied with the current job in this bank.
I will switch to another job If I get a better opportunity.

The relationship of Hard HRM and Soft HRM with the turnover rate.
The organization’s HRM policies and practices help to increase job satisfaction. If yes, how?
Explain.
The organization’s HRM policies and practices help to increase job performance of employees. If
yes, how? Explain.
The organization’s HRM policies and practices help to increase employee absenteeism. If yes,
how? Explain.

The organization’s HRM policies and practices help to increase employee turnover. If yes, how?

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