Dhanushi Edirisooriya

Telephone: 0508323527,0504996235 Email: dhanushi2015@gmail.com

RESUME
Profile
Hard working, dynamic, and enthusiastic individual having exceptional skills in
communication & customer care and wide range of experience in Credit & relationship
management with an outgoing personality, flair for team work & leadership qualities. These
skills along with my knowledge are the strengths in business acumen to achieve improved
operational efficiency. My aspiration is to become one of the best in the field. With this in mind,
I am currently seeking a career in a progressive organization where I can utilize my skills and
knowledge for advancement and growth of the organization.

Career Objective
To serve a well established Organization in a challenging role by contributing to its growth,
efficiency and profitability, through professional and ethical conduct utilizing my experience
whilst adapting to the company culture to build a sustainable long term relationship.

Working Experience
TANFEETH– Dubai (Tanfeeth manage Back office operations team for Emirates NBD group)
TEAM CAPTAIN – COMPLIANCE DEPARTMENT - From March 2016 to May 2016
 Handled FATCA remediation project and managed the compliance team.
 Remediated accounts of Corporate, SME and priority segments according to the FATCA
compliance requirements in order to meet regulatory deadlines.
 Updated processes and procedures to reflect changes in FATCA compliance requirements.
 Coordinated with Emirates Islamic H/O to compliance with all AML laws, regulations,
FATCA guidelines, written procedures; KYC and customer transaction monitoring.
 Employee training on compliance related topics, polices or procedures.
 Performed the required KYC screenings of customers, as required by global KYC
procedures.

CREDIT ANALYST – CORPORATE AUTO FINANCE DEPARTMENT - From November 2015

to February 2016
 Review and analyze various transactions, including: the analysis of applications, financial
statements, security and legal documents. Perform Annual Reviews on programs and
individual transactions as assigned, and routinely monitor loans for compliance with loan
agreements, various regulatory screening and Risk Rating accuracy.
 Prepare credit write-ups in accordance with credit policy and procedures. Preparation of
ratios, trends and cash flow analyses to determine the customers’ eligibility for financing.
 Partner with Sales and Portfolio Control to negotiate effective transaction terms, conditions,
documentation, working effectively and efficiently, to maintain a balance between customer
needs and minimizing the risk involved to bank.
 Recommend credit decisions on applications exceeding lending authority or outside of policy
to appropriate levels of management.

ICICI BANK LTD- Sri Lanka

CREDIT AND RELATIONSHIP MANAGER – SME & CORPORATE BANKING - From August
2013 to October 2015
 Analyzing the financial statements; preparation of Credit Proposals which constitutes
comprehensive financial and nonfinancial evaluations and recommending for approval
purposes. (Products- Term Loans, Mortgages & Working Capital Loans )
 Dhanushi Edirisooriya
Telephone: 0508323527,0504996235 Email: dhanushi2015@gmail.com
 Preparation of required credit and financial analysis as per the bank policies and procedures
to enhance the bank’s market share.
 Completion of security documentation and post-sanction monitoring through periodic
account review/renewal.
 Liaising with clients to ensure timely recovery; following up and monitoring of delinquent
advances.
 Managed and enhanced the existing customer portfolio and solicit acceptable new
relationships in order to meet the pre-set financial /non-financial objectives.

RELATIONSHIP MANAGER – PRIORITY BANKING & RETAIL BANKING - From

September 2011 to July 2013
 Played a key role in setting up of Priority Banking Services at Colombo Branch contributing
extensively towards setting up of a Priority Banking customer lounge, visiting potential
customers and introducing the service to them and organizing events in connection with the
Priority Banking launch.
 Customer account opening activities such as interviewing of prospective customers and
establishing relationships meeting predefined turnaround times to ensure total customer
satisfaction.
 Achieving the sales target through establishing new relationships for Priority Banking
business.
 Maintained customer service standards as per customer service strategy of the Branch &
Played a key role in retention of existing Priority Banking customers ensuring customer
dropouts are well managed.
 Actively involved in conducting customer surveys and product surveys among competitor
banks.

ACTING BRANCH OPERATIONS MANAGER/OFFICER – BRANCH OPERATIONS - From

June 2009 to August 2011
 Supervised the performance of Head Teller & Customer Care executives to ensure optimum
productivity & high quality of service in order to provide a range of general banking services
to customers
 Played a key role in streamlining of Colombo Branch operations contributing extensively
towards performance of User Acceptance Testing (UAT) and development of new products
and services.
 Review & Authorized new account openings, remittances related activities such as obtaining
of proper and complete documentation and ensure legal and regulatory requirements are
adhered to.
 Performance of branch audit and handling of back office operational activities such as funds
reporting, day end and month end activities and regulatory reporting.
SALES & CREDIT MANAGER – RETAIL LOANS - From March 2007 to May 2009
 Managed a Sales & credit Team of 10 Direct Sales Personnel, and 2 Credit Outsourced
Agencies.
 Evaluated requests for new retail loan facilities, Upgradation & Amendments.
 Handled Administrative underwriting including system and database updation.
 Ability to recognize the credit worthiness of the customer within timeframes and
implement appropriate Credit initiation procedures.
 Reviewed borrower’s financial history via Bank Statements & other financial documents.
 Involved in recruiting, guiding and motivating the team members towards achieving the
sales and credit targets.
 Dhanushi Edirisooriya
Telephone: 0508323527,0504996235 Email: dhanushi2015@gmail.com
 Conducted business promotional activities towards promoting retail asset products of the
bank.

Professional Qualifications
Credit Diploma awarded by Institute of Bankers of Sri Lanka. (IBSL)

Academic Qualifications
Masters Degree in Business Administration (General MBA) at Cardiff Metropolitan University,
UK,

Extra-Curricular Activities
Treasurer of the Commerce Society 2002/2003
Assistant President of Art Circle 2002/2003
An active member of Director Board of the LEO CLUB, of Mattegoda 2001/2002.
An active Member of Girl Guides Association 1997/1998.
Participated in Netball & Base Ball- Inter House Tournaments in School.

Personal Information
Full Name : Dhanushi Edirisooriya
Date of Birth : 17/08/1984
Gender : Female
School Attended : Sirimavo Bandaranayake Vidyalaya. Colombo 07.
Civil Status : Married
Language Proficiency: English, Urdu, Sinhala
Personal Interests : Music, Dancing

Non Related Referees

Mr. Shamal Smith, Mr. Rajitha Thoradeniya,
Assistant Vice President- Consumer Department, Assistant Vice President- Head of Retail
Oman Insurance Company, Banking,
Al Maktoum Building, No 24, ICICI Bank,
Al Maktoum Road, Deira, No 58, Dharmapala Mawatha,
P.O. Box 5209, Dubai, Colombo 07,
United Arab Emirates, Sri Lanka.
Tel: +971 4 233 7777 Direct: +971 4 407 0098 Tel: +94114242403
Fax: +971 4 233 7770 Fax: +94114242471
Mobile: +971 556412813 Mobile: +94759631646
E- mail:shamal.smith@tameen.ae rajitha.thoradeniya@icicibank.com

I do hereby declare that, the above information given by me is to the best of my knowledge and
belief, is correct.

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Dhanushi Edirisooriya Date