Documente Academic
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Public Health
Original Research
Article history: Objectives: To assess knowledge, attitude and practice (KAP) of healthcare staff regarding
Received 5 June 2015 pharmaceutical waste management; and to determine the impact of an educational pro-
Received in revised form gramme on the KAP survey items.
10 December 2015 Design: Preepost-test intervention study.
Accepted 1 April 2016 Methods: The pre-intervention phase was performed using a sample of 530 out of 1500
Available online xxx healthcare workers. A predesigned interview questionnaire was used to assess KAP. Next,
an educational programme was designed and offered to a subsample of 69 healthcare
Keywords: workers. KAP were re-assessed for the programme attendees using the same interview
Public health questionnaire, both immediately (post-test) and six months after the end of the pro-
Environmental pollution gramme (follow-up test). The parametric paired sample t-test was used to assess the dif-
Waste product ference between pre-test and follow-up test results.
Medical waste Results: Poor knowledge and poor practice levels (scores 50%) detected in the pre-
Incineration intervention phase were found to improve to satisfactory levels (scores 75%) in the
follow-up phase. Attitude was found to be positive (score 75%) in all phases of the study.
Conclusion: The educational programme led to a significant improvement in KAP of
healthcare staff regarding pharmaceutical waste management (P < 0.001).
© 2016 Published by Elsevier Ltd on behalf of The Royal Society for Public Health.
* Corresponding author. 165 Horreya Avenue, Alexandria, Egypt. Tel.: þ20 1002518599.
E-mail address: rimahamid@yahoo.com (R.A. Hussein).
http://dx.doi.org/10.1016/j.puhe.2016.04.001
0033-3506/© 2016 Published by Elsevier Ltd on behalf of The Royal Society for Public Health.
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
2 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 3
In order to validate the questionnaire (face and content), same interview questionnaire, both immediately (post-test)
approval was obtained from the Review Board of the High and six months after the end of the programme (follow-up
Institute of Public Health, Alexandria University. Furthermore, test). A score was computed for each question and statement
in Gaza, the questionnaire and a covering letter containing the in the same manner used in the pre-intervention phase.
title and objectives of the study was sent to 12 experts from Out of 72 participants, three (4.2%) were not able to
different backgrounds including researchers, environmental participate in the postintervention phase due to personal
experts, pharmacists, nurses and academicians. They were reasons, thus reducing the sample size for the post-
asked to estimate the relevance, clarity and completeness of intervention phase to 69 participants (30 in European-Gaza
each item; some questions were modified accordingly. hospital and 39 in Al-Shifa hospital).
Testeretest reliability was assessed for the knowledge section
of the questionnaire and was found to be acceptable (a ¼ 0.71). Statistical analysis
Internal consistency reliability for the attitude and the practice
sections was also acceptable (a ¼ 0.71 and 0.73, respectively). Data were revised, coded and entered into Statistical Package
After checking the validity and reliability of the question- for the Social Sciences version 16.21 Assessment of the
naire, it was pretested in a pilot study involving 30 people with normality of data was performed using Kolmogorov-Smirnov
different job titles (administrators, pharmacists, nurses and test and a non-significant result was obtained (P > 0.05). The
waste workers). Following the pilot study, the decision was parametric paired sample t-test was used to assess the dif-
made to use the questionnaire as an interview questionnaire ference between pre-test and follow-up test results to deter-
rather than a self-administered questionnaire. mine the impact of the intervention. Tests were two tailed.
P < 0.05 was considered to indicate significance.
Intervention phase
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
4 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1
postgraduate degrees, 47.2% had bachelor degrees, 30.4% had Medicine rejected for non-
a diploma, and 15.5% had graduated from secondary school compliance to specificaƟons
Table 2 e Knowledge of the pre-intervention study sample (n ¼ 530) with regard to pharmaceutical waste management.
Questions Answers (%) Score (%)
Correct Correct Wrong/don't
complete incomplete know
What is the definition of pharmaceutical waste? 5.3 91.6 3 51.1
What are the reasons for pharmaceutical waste generation in pharmacies? 18.1 80.4 1.5 58.3
n ¼ 46
What are the reasons for pharmaceutical waste generation at nursing floor? 6.7 91.8 1.5 52.6
n ¼ 364
What are the steps of pharmaceutical waste management? (one step at least) 75.5 e 24.5 75.5
What are the steps of pharmaceutical waste management? (all steps) 21 53 26 47.5
What is the importance of pharmaceutical waste segregation? 24 34.7 41.3 41.4
What are the pharmaceutical waste types that should be segregated from each 17.5 53.7 28.8 44.4
other?
What are the colours that should be used to segregate each type of 0.6 34.1 65.3 17.6
pharmaceutical waste?
Is it important to have a storage room for pharmaceutical waste in each 64 0 36 64
hospital?
What is the optimum collection frequency for generated pharmaceutical waste? 20.8 0 79.2 20.8
What are the specifications of the vehicle used for pharmaceutical waste 0 8.8 91.2 4.9
transport?
What are the treatment methods for pharmaceutical waste? 2.6 33 64.4 19.2
Mean (standard deviation) knowledge score 41.4 (21.4)
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 5
Fig. 4 e Percentage of incomplete correct answers obtained Results of the post-test and follow-up test (Table 5)
to the question ‘What are the steps of pharmaceutical Immediately after the educational programme, a neutral
waste management?’ attitude improved to a positive attitude for three statements:
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
6 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1
Table 3 e Impact of the educational programme on knowledge of healthcare staff (n ¼ 69) with regard to pharmaceutical
waste management.
Questions Knowledge score (%) P-valuea
Pre-test Post-test Follow-up
What is the definition of pharmaceutical waste? 52.1 66.6 81.1 <0.001
What are the reasons for pharmaceutical waste 71.4 85.7 85.7 <0.001
generation in pharmacies? n ¼ 7
What are the reasons for pharmaceutical waste 53.8 71 77.3 <0.001
generation at nursing floor? n ¼ 53
What are the steps of pharmaceutical waste 75.4 81.2 92.8 0.006
management? (one step at least)
What are the steps of pharmaceutical waste 42.7 60.8 71.9 <0.001
management? (all steps)
What is the importance of pharmaceutical waste 33.3 50 75.3 <0.001
segregation?
What are the pharmaceutical waste types that should 30.4 51.4 74.6 <0.001
be segregated from each other?
What are the colours that should be used to segregate 0 39.1 52.2 <0.001
each type of pharmaceutical waste?
Is it important to have a storage room for 68.1 75.4 92.8 <0.001
pharmaceutical waste in each hospital?
What is the optimum collection frequency for 15.9 63.8 76.8 0.005
generated pharmaceutical waste?
What are the specifications of the vehicle used for 7.9 51.4 73.2 <0.001
pharmaceutical waste transport?
What are the treatment methods for pharmaceutical 28.4 55.7 75.3 <0.001
waste?
Mean (standard deviation) knowledge score 41 (21) 63 (14) 77 (11) <0.001
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.
current methods used for PWM; training given to healthcare PW, managing spills resulting from damaged containers and/
staff; and legislation dealing with the safe disposal of PW in or bags, and on-site storage of PW in specially designed rooms.
Palestine. These sentences were written using a negative Sixty percent of the study participants reported immediate
status, and an increase in the ‘disagree’ response and/or a replacement of full waste bags with new ones for healthcare
decrease in the ‘agree’ response was considered to indicate an waste collection, thus revealing a fair level of practice in this
improvement in attitude. However, regarding incinerators, concern. In addition, 60% of the respondents reported using
interviewees kept their neutral attitude towards the in- personal protective equipment (PPE) regularly when handling
cinerators currently used in their hospitals. The remaining PW, and 37% reported that they used PPE sometimes, thus
statements that displayed a positive attitude in the pre- revealing one practice performed in a satisfactory manner.
intervention phase remained as such. The mean practice score was 36.9% (SD 24.7%), demon-
Six months later, when the interview questionnaire was strating a poor level of PWM practice.
administered to re-assess the attitude of healthcare staff, the
positive attitude observed in the pre-intervention phase vis- Results of the post-test and follow-up test (Table 7)
-vis 17 statements was found to be significantly improved
a Immediately after the educational programme, poor practice
(P < 0.05) for 11 statements (Table 5). The study participants related to attending training workshops about PWM was re-
still had a positive attitude towards the remaining six state- ported to be satisfactory (score 100% as all interviewees were
ments, but the difference from the pre-intervention phase programme trainees). However, six practices remained poor,
was not significant. In addition, a positive attitude was re- as in the pre-intervention phase. Immediate replacement of
ported for satisfaction with incinerators (P < 0.05). full waste bags remained fair, as in the pre-intervention
The mean attitude score was found to increase from 84% in phase. Use of PPE remained satisfactory, as in the pre-
the pre-intervention phase to 90.5% and 90% in the post-test intervention phase.
and follow-up test, respectively. Six months later, six practices were found to change from
poor or fair levels to satisfactory levels with a significant dif-
Impact of the educational programme on practice ference in their scores (P < 0.001). These included presence of
PWM system, adherence to written guidelines, PW segrega-
Results of the pre-test (Table 6) tion at the generation point, PW collection on a regular basis,
A poor level of practice was detected among the study sample immediate replacement of full waste bags, and spill man-
regarding following any system for PWM, adherence to certain agement. Improvement in the first two practices could be due
guidelines, staff training, segregation of PW in colour-coded to the guideline booklet, prepared by the researchers,
bags at the generation point, regular collection of generated approved by the Ministry of Health and offered to the hospital
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 7
Table 4 e Attitude of the pre-intervention study sample (n ¼ 530) with regard to pharmaceutical waste management.
Statements Response (%) Score
Agree Neutral Disagree
Pharmaceutical waste management is an important issue 97 1.5 1.5 97.7
Palestine has adequate legislation dealing with the safe disposal of hazardous 17.7 44.7 37.6 59.95
pharmaceutical waste
Healthcare professionals should be more aware of environmental issues 90 7.4 2.7 93.7
Formal training in pharmaceutical waste management should be provided by 93 4.7 2.3 95.3
the hospital for all healthcare staff
Hospital staff involved with waste management receive adequate training 21.3 31.9 46.8 62.7
The presence of a manual for pharmaceutical waste management is important 79.4 10.9 9.6 84.8
Clear defined procedures for waste collection from different departments in the 88.5 9.1 2.5 93
hospital are important
Each department or ward should keep records of pharmaceutical waste 71.7 19.2 9.1 81.3
generated
Waste management responsibility should be included in the job description of 82.1 15.1 2.9 89.6
healthcare professionals
A responsible person should supervise the process of pharmaceutical waste 88 8.9 3.2 92.4
management
Hospital staff should be protected when handling pharmaceutical waste 89.8 6.4 3.8 93
Pharmaceutical waste has a negative impact on human health 83.4 10.9 5.6 88.8
Mishandling of pharmaceutical waste may be hazardous to human health 87.6 6.8 5.6 91
Healthcare waste has no negative impact on the environment 13 9.8 77.2 82
Pharmaceutical waste generated by hospitals has no adverse impact on the 15.8 9.6 74.5 79.3
environment
Presence of special tools is essential for proper pharmaceutical waste 91.9 5.8 2.3 94.8
management
Incinerator staff should hold certificates of competency or should have received 89.1 8.3 2.7 93.2
adequate training
Incinerators must be certified 90.4 7.5 2.1 94.1
Current methods of pharmaceutical waste management are appropriate 18.9 34.5 46.6 63.85
You are satisfied with your incinerator system 22.2 51.3 26.4 52
You are willing to cooperate with healthcare waste specialised committees 84.8 10.9 4.4 90.2
Mean (standard deviation) attitude score 84 (13)
administration. Improvement in collection (segregation in in any waste prevention and minimisation programme is to
colour-coded bags, regular frequency of waste collection, and identify reasons for waste generation.2
immediate replacement of full bags) in spill management A poor level of knowledge was identified regarding segre-
practices may have been due to the availability of resources gation and colour codes of different types of PW. These results
required (colour-coded bags and spill kits offered by the re- supported those of a study undertaken in Yemen, which re-
searchers) and the application of instructions given ported that only a few workers in governmental hospitals
throughout the training programme. were aware of the need to segregate medical waste into
Besides these six practices, attendance of training work- different categories for proper waste management.22 Ideally,
shops and use of PPE remained satisfactory, as in the imme- PWM steps start with segregation, the objective of which is to
diate post-test. On-site storage of PW in specially designed separate PW into categories (infectious/hazardous/non-haz-
rooms remained poor (score 0) in the follow-up test. ardous) that require different disposal methods and to reduce
The mean practice score was found to increase from a poor the budget required for disposal. Segregation is performed
level in both pre-test and post-test phases (scores 34.3% [SD using colour-coded bags. These bags should be packed into
26%] and 44.2% [SD 35%], respectively) to a satisfactory level steel drums or cardboard boxes, with the contents clearly
(78% [SD 30%]) in the follow-up phase six months later. written on the outside of the containers. Subsequently, they
should be transported to a dry secure separate room to avoid
being confused with in-date pharmaceuticals, until treatment
Discussion and/or disposal.23 According to WHO, colour coding of waste
containers facilitates the segregation process for healthcare
To the best of the authors' knowledge, this is the first study to staff and hospital employees, and keeps different types of
tackle KAP regarding PW. waste segregated during storage, transport, treatment and
disposal. In addition, colour coding can indicate the potential
Knowledge risk posed by each type of waste. A single system of segrega-
tion should be applied throughout a country. Many countries
As listed in Table 2, all participants had fair knowledge about have national legislation that sets the waste segregation cat-
the definition of PW and reasons for its generation. This egories and the system of colour coding to be used. Where
confirms the need for comprehensive training, as the first step national legislation is absent, the WHO scheme could be used:
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
8 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1
Table 5 e Impact of the educational programme on attitude of healthcare staff (n ¼ 69) with regard to pharmaceutical waste
management.
Statements Attitude score (%) P-valuea
Pre-test Post-test Follow-up
Pharmaceutical waste management is an important issue 91.3 95.6 97.8 0.001
Palestine has adequate legislation dealing with the safe disposal of hazardous 67.5 76.2 73.3 0.778
pharmaceutical waste
Healthcare professionals should be more aware of environmental issues 94.2 96.4 95.6 0.066
Formal training in pharmaceutical waste management should be provided by 93.4 94.8 96.4 0.038
the hospital for all healthcare staff
Hospital staff involved with waste management receive adequate training 73 76 54.5 0.005
The presence of a manual for pharmaceutical waste management is important 83.3 94.9 95.6 <0.001
Clear defined procedures for waste collection from different departments in the 95.6 97 95.6 0.005
hospital are important
Each department or ward should keep records of pharmaceutical waste 93.4 95.7 94.8 0.001
generated
Waste management responsibility should be included in the job description of 84.1 92.8 94.9 <0.001
healthcare professionals
A responsible person should supervise the process of pharmaceutical waste 87.6 94.8 96 0.010
management
Hospital staff should be protected when handling pharmaceutical waste 82.6 91.3 90.5 0.132
Pharmaceutical waste has a negative impact on human health 90.6 92.7 92 0.160
Mishandling of pharmaceutical waste may be hazardous to human health 91.3 93.4 95.6 0.074
Healthcare waste has no negative impact on the environment 90.6 91.35 92.8 0.321
Pharmaceutical waste generated by hospitals has no adverse impact on the 90.6 95.6 95.6 0.040
environment
Presence of special tools is essential for proper pharmaceutical waste 81.8 91.3 92 0.099
management
Incinerator staff should hold certificates of competency or should have received 92 94.2 94.9 0.030
adequate training
Incinerators must be certified 87.6 93.4 92.7 0.028
Current methods of pharmaceutical waste management are appropriate 66 80.4 78.9 <0.001
You are satisfied with your incinerator system 58.7 71.8 76.2 0.002
You are willing to cooperate with healthcare waste specialised committees 88.4 92 92.8 0.001
Mean attitude score 83.89 90.54 89.93
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.
this uses yellow; brown and black for infectious; hazardous discharged to the sewerage system, but should be treated by
and general waste, respectively.1 encapsulation.23
A poor level of knowledge was observed concerning The mean knowledge score for the pre-intervention phase
treatment methods of PW. As a best management practice, (41.4% [SD 21.4%]) was in accordance with two studies con-
PW should not be treated with infectious waste (red bag ducted in India that detected a poor level of knowledge
waste). Infectious waste is steam-sterilised (e.g. in an auto- regarding healthcare waste management practices among
clave) before disposal in landfills. The temperature at which healthcare personnel in Jaipur Dental College and in a tertiary
steam sterilisation occurs is not sufficient to destroy PW. In care hospital.24,25 In addition, the significant increase in this
addition, wastewater containing residual pharmaceuticals score to 77% (SD 11%) in the follow-up phase (Table 3) was
may be generated from the autoclave, and discharged to the consistent with a study undertaken in Malaysia that revealed
sewer and receiving water bodies.2 Following segregation of a significant increase in the knowledge score of nurses from
PW from infectious waste, antineoplastics should be segre- 45.5% (SD 10%) to 73.4% (SD 9%) following an educational
gated from other pharmaceuticals in order to be destroyed at programme on the hazardous effects of cytotoxic drugs, and
a temperature not less than 1200 C in a two-chamber the need to apply proper waste handling measures.26
incinerator equipped with an air emission control system.
Anti-infective agents and controlled drugs such as narcotics Attitude
could be treated in a single-chamber incinerator followed by
encapsulation and discharge to landfill. In addition to the The positive attitude towards 17 statements regarding PWM
active ingredient, PW dosage forms should be taken into (Table 4) was in accordance with results reported by Sattar,27
consideration when selecting the appropriate treatment Elkhalifa,28 Al-Khatib29 and Sarsour et al.30 who studied the
method. For example, ampoules (of antineoplastics and anti- attitude of healthcare staff towards medical waste manage-
infective drugs) should not be incinerated as they will ment in general. With regard to the neutral attitude towards
explode, causing damage to the incinerator and injury to PWM, this was also consistent with the results of a previous
workers. They should not be crushed and the content study conducted in Gaza in 2000 that revealed a neutral
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 9
Table 7 e Impact of the educational programme on practice of healthcare staff (n ¼ 69) with regard to pharmaceutical waste
management.
Practice Practice score (%) P-valuea
Pre-test Post-test Follow-up
Following a specific system in PWM 23.1 22.4 78.2 <0.001
Adherence of PWM system to written guidelines 4.3 5.7 85.5 <0.001
Attending training workshops about PWM 17.5 100 100 <0.001
Pharmaceutical waste segregation at generation point 26 31.8 92 <0.001
Regular collection of PW 39.1 36.9 82.6 <0.001
Immediate replacement of full waste bags 72.4 69.5 90.5 0.010
Spill management 39.2 42 80.4 <0.001
On-site storage of PW in specially designed rooms 8.5 0 0
Using PPE while handling PW 79 89.8 95.6 0.001
Mean (standard deviation) practice score 34.3 (26) 44.2 (35) 78.3 (30)
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.
Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
10 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1
The significant increase in the mean practice score in the would be confidential as all questionnaires would remain
follow-up phase (Table 7) may be attributed to improvement anonymous.
in knowledge and attitude regarding PWM, as well as avail-
ability of resources needed for best management practice. Funding
This is consistent with Lewise et al. who reported that good
practice is the result of theoretical understanding that helps None.
healthcare staff to acquire new skills.42
Competing interests
Conclusion and recommendations
None declared.
A significant improvement in KAP of healthcare staff
regarding PWM was achieved in two governmental hospitals
in Gaza as a result of an educational programme. A poor
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Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001