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Available online at www.sciencedirect.com

Public Health

journal homepage: www.elsevier.com/puhe

Original Research

Impact of an intervention programme on


knowledge, attitude and practice of healthcare staff
regarding pharmaceutical waste management,
Gaza, Palestine

M.I. Tabash a, R.A. Hussein b,*, A.H. Mahmoud a, M.D. El-Borgy c,


B.A. Abu-Hamad d
a
Environmental Health Specialty, Environmental Health Department, High Institute of Public Health, Alexandria
University, Egypt
b
Environmental Chemistry and Biology Specialty, Environmental Health Department, High Institute of Public Health,
Alexandria University, Egypt
c
Health Education and Behavioural Sciences Specialty, Health Administration and Behavioural Sciences Department,
High Institute of Public Health, Alexandria University, Egypt
d
Department of Health Management, Faculty of Public Health, Al-Quds University, Palestine

article info abstract

Article history: Objectives: To assess knowledge, attitude and practice (KAP) of healthcare staff regarding
Received 5 June 2015 pharmaceutical waste management; and to determine the impact of an educational pro-
Received in revised form gramme on the KAP survey items.
10 December 2015 Design: Preepost-test intervention study.
Accepted 1 April 2016 Methods: The pre-intervention phase was performed using a sample of 530 out of 1500
Available online xxx healthcare workers. A predesigned interview questionnaire was used to assess KAP. Next,
an educational programme was designed and offered to a subsample of 69 healthcare
Keywords: workers. KAP were re-assessed for the programme attendees using the same interview
Public health questionnaire, both immediately (post-test) and six months after the end of the pro-
Environmental pollution gramme (follow-up test). The parametric paired sample t-test was used to assess the dif-
Waste product ference between pre-test and follow-up test results.
Medical waste Results: Poor knowledge and poor practice levels (scores 50%) detected in the pre-
Incineration intervention phase were found to improve to satisfactory levels (scores 75%) in the
follow-up phase. Attitude was found to be positive (score 75%) in all phases of the study.
Conclusion: The educational programme led to a significant improvement in KAP of
healthcare staff regarding pharmaceutical waste management (P < 0.001).
© 2016 Published by Elsevier Ltd on behalf of The Royal Society for Public Health.

* Corresponding author. 165 Horreya Avenue, Alexandria, Egypt. Tel.: þ20 1002518599.
E-mail address: rimahamid@yahoo.com (R.A. Hussein).
http://dx.doi.org/10.1016/j.puhe.2016.04.001
0033-3506/© 2016 Published by Elsevier Ltd on behalf of The Royal Society for Public Health.

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
2 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1

In Gaza, rapid population growth (annual growth of 4.8%)


Introduction has been associated with public service expansion, including
healthcare services.19 According to the Ministry of Health,
Pharmaceutical waste (PW) consists of expired, unused, spilt, 317.6 m3 of PW was disposed of in 2011.20
and contaminated pharmaceutical products, drugs, vaccines, This study had two objectives: (1) to assess the KAP of
and sera that are no longer required and need to be disposed of healthcare staff in five major governmental hospitals in Gaza
appropriately. This also includes discarded items used in the with regard to PW management (PWM) using a KAP survey;
handling of pharmaceuticals, such as bottles, boxes, gloves, and (2) to determine the impact of an intervention programme
masks, connecting tubing, and drug vials’.1 In a healthcare on the KAP survey items.
facility, PW is generated for various reasons including cessa-
tion of patient medication, spills/breakages and expiration of
drugs before use.2 Generally, PW is discharged down the drain Methods
or sent to landfill. This may take place due to poor knowledge
about the potential negative impacts of PW on human health This preepost-test intervention study was conducted in 2014.
and the environment. These impacts could occur directly It consisted of three phases: pre-intervention phase; inter-
through contact with healthcare staff or indirectly through vention phase; and post-intervention phase.
contamination of soil, ground water and surface water.3
Concerning the impacts of PW on human health, many Pre-intervention phase
cytotoxic drugs used in chemotherapy are known to be car-
cinogens, mutagens or teratogens. Nurses, pharmacists, The pre-intervention phase was conducted in five govern-
waste handlers, storehouse employees and laundry workers mental hospitals in Gaza: European-Gaza; Nasser; Al-Aqsa; Al-
could be at risk of exposure to these hazardous drugs.4,5 In Shifa and Kamal Adwan. These hospitals were selected as
1979, a hospital-based study reported signs of mutagenicity in they are the five largest hospitals in Gaza, and serve the
the urine of oncology nurses.6 Other side-effects were also greatest number of patients. The study population consisted
reported, including an increase in spontaneous abortion, child of various healthcare staff working at the selected hospitals
malformation and abnormal menstrual cycles.7 In a study (administrators, pharmacists, nurses and waste workers).
conducted in 14 German hospitals, the urinary concentrations Doctors were not included as they are not involved in any
of certain cytotoxic drugs (cyclophosphamide, ifosfamide, waste management steps. The sample size was calculated
doxorubicin, epirubicin and platinum) were monitored. The using the StatCalc module of Epi-Info version 7, with a popu-
study results revealed that 40% of pharmacists and oncology lation size of 1500, expected frequency of KAP score of 60%,15
workers had one of the tested drugs in their urine. The same using a dominating effect of 1.8 and five clusters. This yielded
study also documented the existence of drugs in the urine of a sample size of 530. Based on the proportion of healthcare
workers who did not handle these hazardous drugs but were staff within each hospital, a proportional allocated sample
potentially exposed through contamination of work surfaces, was taken as follows: 88; 107; 55; 227 and 53 staff members
clothing or drug containers.8 Furthermore, platinum was from European-Gaza, Nasser, Al-Aqsa, Al-Shifa, and Kamal
detected in the air of the antineoplastic drug preparation Adwan Hospitals, respectively. These staff members were
room, and in the blood and urine of nursing staff who helped selected randomly at each hospital.
patients to administer cisplatin.9 A questionnaire, predesigned by the researchers, was used
Regarding the impacts of PW on the environment, a variety to assess KAP of the study sample regarding PWM. The
of pharmaceuticals have been discovered in surface, ground questionnaire was developed based on the World Health Or-
and drinking waters in the USA.10 Pharmaceutical residues ganisation's (WHO) guidelines for safe healthcare waste
detected included pain killers, cholesterol regulators, anti- management,1 and on the US Environmental Protection
septics, chemotherapeutic agents, antibiotics and hor- Agency's best management practices for unused pharmaceu-
mones.11 Chemical residues discharged into the sewerage ticals2 by transforming theoretical content into questions/
system may have adverse effects on the operation of biolog- statements. The questionnaire included four main sections:
ical sewage treatment plants, or toxic effects on the natural the first concerned the demographic data of the participants;
ecosystems of receiving waters.1 Similar problems may be and the second; third and fourth sections were formulated to
caused by pharmaceutical residues.12 test their knowledge, attitude and practice regarding PWM,
Knowledge, attitude and practice (KAP) studies aim to respectively.
collect information on what is known, believed and done by a Twelve questions were used to assess knowledge, while
particular population in relation to a specific topic.13 Some practice was assessed using nine questions. Attitude was
KAP studies have been undertaken on the management of assessed through 21 statements, presented on a three-point
biomedical waste in general.14e18 Pharmacists and nurses do Likert type scale with ‘agree’, ‘neutral’ and ‘disagree’ re-
not acquire information on hazardous waste management sponses. A score was computed for each question and state-
during their academic studies. In addition, safety personnel ment, and adjusted to a percentage. Scores <50%
and heads of environmental services may not recognise the demonstrated a poor level of knowledge or practice, or a
active ingredients present in pharmaceutical products. It is negative attitude. Scores between 50% and <75% represented
thus recommended that they should be given in-service ed- a fair level of knowledge or practice, or a neutral attitude.
ucation regarding proper handling of PW, especially that Finally, scores 75% were considered satisfactory in terms of
resulting from chemotherapy.3 knowledge and practice, and represented a positive attitude.

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 3

In order to validate the questionnaire (face and content), same interview questionnaire, both immediately (post-test)
approval was obtained from the Review Board of the High and six months after the end of the programme (follow-up
Institute of Public Health, Alexandria University. Furthermore, test). A score was computed for each question and statement
in Gaza, the questionnaire and a covering letter containing the in the same manner used in the pre-intervention phase.
title and objectives of the study was sent to 12 experts from Out of 72 participants, three (4.2%) were not able to
different backgrounds including researchers, environmental participate in the postintervention phase due to personal
experts, pharmacists, nurses and academicians. They were reasons, thus reducing the sample size for the post-
asked to estimate the relevance, clarity and completeness of intervention phase to 69 participants (30 in European-Gaza
each item; some questions were modified accordingly. hospital and 39 in Al-Shifa hospital).
Testeretest reliability was assessed for the knowledge section
of the questionnaire and was found to be acceptable (a ¼ 0.71). Statistical analysis
Internal consistency reliability for the attitude and the practice
sections was also acceptable (a ¼ 0.71 and 0.73, respectively). Data were revised, coded and entered into Statistical Package
After checking the validity and reliability of the question- for the Social Sciences version 16.21 Assessment of the
naire, it was pretested in a pilot study involving 30 people with normality of data was performed using Kolmogorov-Smirnov
different job titles (administrators, pharmacists, nurses and test and a non-significant result was obtained (P > 0.05). The
waste workers). Following the pilot study, the decision was parametric paired sample t-test was used to assess the dif-
made to use the questionnaire as an interview questionnaire ference between pre-test and follow-up test results to deter-
rather than a self-administered questionnaire. mine the impact of the intervention. Tests were two tailed.
P < 0.05 was considered to indicate significance.
Intervention phase

An educational programme was designed based on the results Results


of the pre-intervention test. This was tailored according to the
needs of healthcare staff, and was offered in two hospitals: Al- Demographic data
Shifa and European-Gaza. These two hospitals were selected as
they were the only hospitals out of the five study hospitals that Age, sex, qualifications, profession and years of experience of
offered chemotherapy. Using StatsDirect to calculate the the participants in the pre-intervention phase are presented
sample size of the intervention phase, assuming a starting in Table 1. The majority of respondents were aged <40 years,
point of 60% KAP15 and ending at 80%, with 95% confidence with a mean age of 32.4 years (standard deviation [SD] eight
intervals and 80% power, the sample size for corrected chi- years). There were more male subjects than females (56.2%),
squared test and Fisher's exact test was 57 healthcare staff. probably due to the fact that the majority of administrators
This was increased to 72 in order to include all healthcare staff and waste workers in Gaza hospitals are males. In terms of
(100%) working in the oncology departments in the two hos- qualifications, 7% of employees were found to have
pitals (32 in European-Gaza hospital and 40 in Al-Shifa hospi-
tal). These healthcare staff were invited to attend the training
programme, which involved two sessions of approximately Table 1 e Demographic characteristics of the pre-
90 min each in two consecutive weeks (i.e. one session per intervention study sample (n ¼ 530).
week). Different training methods, such as posters and Pow- Variables n %
erpoint presentations, were used. In addition, daily meetings
Age (years)
for discussion with healthcare staff took place in the hospitals.
<30 230 43.5
A written practical guide concerning safe PWM was 30e40 215 40.6
developed based upon international standards.1,2 This guide >40 84 15.9
included the definition and classification of PW, as well as its Missing 1 0.18
impact on human health and the environment. In addition, it Sex
included procedures for safe PWM and occupational safety of Male 298 56.2
Female 232 43.8
healthcare workers. This guide was reviewed and certified by
Qualification
the Ministry of Health in Gaza, and was subsequently Secondary school or less 82 15.5
distributed to all pharmacists, nurses and waste workers in Diploma 161 30.4
the selected hospitals. Signs were also placed near disposal Bachelor 250 47.2
areas to remind working staff about safe disposal practices Postgraduate 37 7.0
and improve their awareness. Finally, the resources required Profession
Pharmacist 46 8.7
for PW collection, such as labelled colour-coded bags and
Radiographer 21 4.0
containers, were provided, and healthcare workers were
Waste worker 91 17.2
trained in their use. Nurse 364 68.7
Others 8 1.5
Postintervention phase Total experience (years)
<5 142 26.8
After implementation of the educational programme, KAP 5e10 224 42.3
>10 164 30.9
were re-assessed for the programme attendees using the

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
4 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1

postgraduate degrees, 47.2% had bachelor degrees, 30.4% had Medicine rejected for non-
a diploma, and 15.5% had graduated from secondary school compliance to specificaƟons

or less. In terms of profession, 8.7% of study sample were


Vaccines and sera no longer used
pharmacists, 68.7% were nurses, 4% were radiographers,
17.2% were waste workers and 1.5% had other specialisations Items used in cleaning up spills
(public health specialist and health manager). The total
% of answers
experience of nearly one-quarter of the respondents was Spilled products

reported to be < 5 years (26.8%), while 42.3% of respondents


Products used in IV preparaƟons
had 5e10 years of experience and 31% of respondents had
>10 years of experience. Outdated drugs not returnable for
credit

Impact of the educational programme on knowledge 0 20 40 60 80 100

Fig. 1 e Percentage of incomplete correct answers obtained


Results of the pre-test (Table 2)
to the question ‘What is the definition of pharmaceutical
The first question in the knowledge section was about the
waste?’ IV, intravenous.
definition of ‘PW’. Answers revealed a fair level of knowledge
(score of 51%); 5.3% of the respondents provided a complete
correct answer; 91.6% gave an incomplete correct answer
(Fig. 1), not encompassing all types of waste stated in the WHO
definition1; and the remainder indicated that they did not
An error in doctor's prescripƟon
know.
The same fair level of knowledge (58%) was obtained
Mistake in the process of exchange
regarding the possible reasons for PW generation in hospital
pharmacies, where four-fifths of the pharmacists (80%) gave a
Damage as a result of poor
correct but incomplete answer (shown in Fig. 2). Only 18% of preservaƟon % of answers
respondents gave a complete correct answer including all
reasons. Spills

Regarding nurses' knowledge about the possible reasons


for PW generation at the nursing floor, 92% provided a correct ExpiraƟon prior to use

incomplete answer (presented in Fig. 3), indicating a fair level


0 20 40 60 80 100 120
of knowledge (score 52.6%).
When participants were asked to mention any steps in Fig. 2 e Percentage of incomplete correct answers obtained
PWM, the study results revealed a satisfactory level of to the question ‘What are the reasons for pharmaceutical
knowledge (score 75.7%). However, approximately 25% of the waste generation in hospital pharmacies?’
respondents failed to state even one step in this process
(Fig. 4).

Table 2 e Knowledge of the pre-intervention study sample (n ¼ 530) with regard to pharmaceutical waste management.
Questions Answers (%) Score (%)
Correct Correct Wrong/don't
complete incomplete know
What is the definition of pharmaceutical waste? 5.3 91.6 3 51.1
What are the reasons for pharmaceutical waste generation in pharmacies? 18.1 80.4 1.5 58.3
n ¼ 46
What are the reasons for pharmaceutical waste generation at nursing floor? 6.7 91.8 1.5 52.6
n ¼ 364
What are the steps of pharmaceutical waste management? (one step at least) 75.5 e 24.5 75.5
What are the steps of pharmaceutical waste management? (all steps) 21 53 26 47.5
What is the importance of pharmaceutical waste segregation? 24 34.7 41.3 41.4
What are the pharmaceutical waste types that should be segregated from each 17.5 53.7 28.8 44.4
other?
What are the colours that should be used to segregate each type of 0.6 34.1 65.3 17.6
pharmaceutical waste?
Is it important to have a storage room for pharmaceutical waste in each 64 0 36 64
hospital?
What is the optimum collection frequency for generated pharmaceutical waste? 20.8 0 79.2 20.8
What are the specifications of the vehicle used for pharmaceutical waste 0 8.8 91.2 4.9
transport?
What are the treatment methods for pharmaceutical waste? 2.6 33 64.4 19.2
Mean (standard deviation) knowledge score 41.4 (21.4)

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 5

size, should carry the international biohazard sign, be marked


Use in IV preparaƟon
with the name of transporter, easy-to-clean, and with a
Mistake in the process of dispensing
bulkhead between the driver's cabin and the vehicle body so
as to retain the waste load if the vehicle is involved in a
PaƟent has an adverse reacƟon, or is collision.1 As listed in Table 2, most respondents (91%) did not
successfully treated, and stops…
know any of these features, and 8.8% of respondents only
% of answers
PaƟent dies or is transferred indicated two or three features.
When study participants were asked about various PW
PaƟent refuses the medicaƟon
treatment methods, only 2.6% provided a complete correct
answer. Thirty-three percent of respondents gave an incom-
ExpiraƟon prior to use
plete correct answer. The remainder (64.4%) reported that
0 20 40 60 80 100 they did not know any treatment methods, or specified
treatment methods that could not be used for PW treatment
Fig. 3 e Percentage of incomplete correct answers obtained
such as steam sterilisation and microwave heating.
to the question ‘What are the reasons for pharmaceutical
Participants' responses were computed in order to provide
waste generation at nursing floor?’ IV, intravenous.
an overall score representing their overall knowledge. The
overall mean knowledge score was 41.4% (SD 21.4), indicating
a poor level of knowledge about PWM practices.
Only 21% of participants provided a complete correct
answer about all steps of PWM, from the point of generation of Results of the post-test and follow-up test (Table 3)
waste to its final treatment and disposal; 26% of participants Immediately after completion of the educational programme,
did not know how to answer this question. This showed a poor the level of knowledge was found to have risen from poor to
level of knowledge in this aspect (score 47.5%). fair in terms of all steps of PWM, importance of PW segrega-
Regarding the importance of using a colour coding system tion, types of PW that should be segregated from each other,
for PW segregation, this study found a poor level of knowledge collection frequency, specifications of transport vehicle, and
among the interviewees, as only 24% were aware of the treatment methods. In addition, knowledge improved from
importance. The same poor level of knowledge was detected fair to satisfactory for reasons for PW generation in hospital
regarding the types of PW that should be segregated from each pharmacies. Knowledge about the definition of PW remained
other; only 17.5% of participants indicated all types correctly. fair as in the pre-intervention phase, and knowledge about
Meanwhile, approximately half of the respondents gave a colour codes used for each type of PW remained poor.
correct incomplete answer that included: unused pharma- Six months later, knowledge of healthcare staff was found
ceuticals (68.3%); chemotherapeutic drugs (55.4%); sharps to be satisfactory (75%) for eight of the 12 questions. Answers
(80%) and domestic waste (70%). to the remaining four questions e which concerned all steps
Regarding the colour specified for each type of waste, only of PWM, types of PW that should be segregated from each
0.6% of the study sample gave a correct answer, indicating a other, colour codes used for each type of PW, and specifica-
poor level of knowledge (score 17.6%). The need for a specially tions of the waste transport vehicle e showed a fair level of
designed room for onsite storage of PW was fairly well known knowledge. This improvement to either a fair or a satisfactory
(score 64%). level of knowledge was found to be significant (P < 0.05).
A poor level of knowledge concerning the frequency of PW The mean knowledge score was found to increase from
collection as well as the specifications of the vehicle used for 41.4% (SD 21%) (poor level) in the pre-intervention phase to
waste transport was illustrated (scores 20.8% and 4.9%, 63% (SD 14%) (fair level) in the post-test conducted immedi-
respectively). Only 21% of interviewees correctly reported that ately after the end of the educational programme, and to 77%
waste should be collected once daily, and 79% gave an incor- (SD 11%) (satisfactory level) in the follow-up test conducted six
rect answer. As for the vehicle, it should be secure, of suitable months later. This significant increase (P < 0.001) could be
attributed to the fact that, although the programme was
Safe disposal finished, posters were placed throughout the hospitals to
remind staff members, and brochures and booklets were
Treatment
distributed in all departments.

Impact of the educational programme on attitude


Storage
% of answers

Results of the pre-test (Table 4)


CollecƟon and transport
Among the 21 statements, interviewees had positive attitudes
towards 17 and neutral attitudes towards four. This led to a
SegregaƟon
mean score for attitude of 84.3% (SD 13%), demonstrating that
the healthcare staff had a positive attitude regarding PWM.
0 10 20 30 40 50 60 70

Fig. 4 e Percentage of incomplete correct answers obtained Results of the post-test and follow-up test (Table 5)
to the question ‘What are the steps of pharmaceutical Immediately after the educational programme, a neutral
waste management?’ attitude improved to a positive attitude for three statements:

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
6 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1

Table 3 e Impact of the educational programme on knowledge of healthcare staff (n ¼ 69) with regard to pharmaceutical
waste management.
Questions Knowledge score (%) P-valuea
Pre-test Post-test Follow-up
What is the definition of pharmaceutical waste? 52.1 66.6 81.1 <0.001
What are the reasons for pharmaceutical waste 71.4 85.7 85.7 <0.001
generation in pharmacies? n ¼ 7
What are the reasons for pharmaceutical waste 53.8 71 77.3 <0.001
generation at nursing floor? n ¼ 53
What are the steps of pharmaceutical waste 75.4 81.2 92.8 0.006
management? (one step at least)
What are the steps of pharmaceutical waste 42.7 60.8 71.9 <0.001
management? (all steps)
What is the importance of pharmaceutical waste 33.3 50 75.3 <0.001
segregation?
What are the pharmaceutical waste types that should 30.4 51.4 74.6 <0.001
be segregated from each other?
What are the colours that should be used to segregate 0 39.1 52.2 <0.001
each type of pharmaceutical waste?
Is it important to have a storage room for 68.1 75.4 92.8 <0.001
pharmaceutical waste in each hospital?
What is the optimum collection frequency for 15.9 63.8 76.8 0.005
generated pharmaceutical waste?
What are the specifications of the vehicle used for 7.9 51.4 73.2 <0.001
pharmaceutical waste transport?
What are the treatment methods for pharmaceutical 28.4 55.7 75.3 <0.001
waste?
Mean (standard deviation) knowledge score 41 (21) 63 (14) 77 (11) <0.001
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.

current methods used for PWM; training given to healthcare PW, managing spills resulting from damaged containers and/
staff; and legislation dealing with the safe disposal of PW in or bags, and on-site storage of PW in specially designed rooms.
Palestine. These sentences were written using a negative Sixty percent of the study participants reported immediate
status, and an increase in the ‘disagree’ response and/or a replacement of full waste bags with new ones for healthcare
decrease in the ‘agree’ response was considered to indicate an waste collection, thus revealing a fair level of practice in this
improvement in attitude. However, regarding incinerators, concern. In addition, 60% of the respondents reported using
interviewees kept their neutral attitude towards the in- personal protective equipment (PPE) regularly when handling
cinerators currently used in their hospitals. The remaining PW, and 37% reported that they used PPE sometimes, thus
statements that displayed a positive attitude in the pre- revealing one practice performed in a satisfactory manner.
intervention phase remained as such. The mean practice score was 36.9% (SD 24.7%), demon-
Six months later, when the interview questionnaire was strating a poor level of PWM practice.
administered to re-assess the attitude of healthcare staff, the
positive attitude observed in the pre-intervention phase vis- Results of the post-test and follow-up test (Table 7)
 -vis 17 statements was found to be significantly improved
a Immediately after the educational programme, poor practice
(P < 0.05) for 11 statements (Table 5). The study participants related to attending training workshops about PWM was re-
still had a positive attitude towards the remaining six state- ported to be satisfactory (score 100% as all interviewees were
ments, but the difference from the pre-intervention phase programme trainees). However, six practices remained poor,
was not significant. In addition, a positive attitude was re- as in the pre-intervention phase. Immediate replacement of
ported for satisfaction with incinerators (P < 0.05). full waste bags remained fair, as in the pre-intervention
The mean attitude score was found to increase from 84% in phase. Use of PPE remained satisfactory, as in the pre-
the pre-intervention phase to 90.5% and 90% in the post-test intervention phase.
and follow-up test, respectively. Six months later, six practices were found to change from
poor or fair levels to satisfactory levels with a significant dif-
Impact of the educational programme on practice ference in their scores (P < 0.001). These included presence of
PWM system, adherence to written guidelines, PW segrega-
Results of the pre-test (Table 6) tion at the generation point, PW collection on a regular basis,
A poor level of practice was detected among the study sample immediate replacement of full waste bags, and spill man-
regarding following any system for PWM, adherence to certain agement. Improvement in the first two practices could be due
guidelines, staff training, segregation of PW in colour-coded to the guideline booklet, prepared by the researchers,
bags at the generation point, regular collection of generated approved by the Ministry of Health and offered to the hospital

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 7

Table 4 e Attitude of the pre-intervention study sample (n ¼ 530) with regard to pharmaceutical waste management.
Statements Response (%) Score
Agree Neutral Disagree
Pharmaceutical waste management is an important issue 97 1.5 1.5 97.7
Palestine has adequate legislation dealing with the safe disposal of hazardous 17.7 44.7 37.6 59.95
pharmaceutical waste
Healthcare professionals should be more aware of environmental issues 90 7.4 2.7 93.7
Formal training in pharmaceutical waste management should be provided by 93 4.7 2.3 95.3
the hospital for all healthcare staff
Hospital staff involved with waste management receive adequate training 21.3 31.9 46.8 62.7
The presence of a manual for pharmaceutical waste management is important 79.4 10.9 9.6 84.8
Clear defined procedures for waste collection from different departments in the 88.5 9.1 2.5 93
hospital are important
Each department or ward should keep records of pharmaceutical waste 71.7 19.2 9.1 81.3
generated
Waste management responsibility should be included in the job description of 82.1 15.1 2.9 89.6
healthcare professionals
A responsible person should supervise the process of pharmaceutical waste 88 8.9 3.2 92.4
management
Hospital staff should be protected when handling pharmaceutical waste 89.8 6.4 3.8 93
Pharmaceutical waste has a negative impact on human health 83.4 10.9 5.6 88.8
Mishandling of pharmaceutical waste may be hazardous to human health 87.6 6.8 5.6 91
Healthcare waste has no negative impact on the environment 13 9.8 77.2 82
Pharmaceutical waste generated by hospitals has no adverse impact on the 15.8 9.6 74.5 79.3
environment
Presence of special tools is essential for proper pharmaceutical waste 91.9 5.8 2.3 94.8
management
Incinerator staff should hold certificates of competency or should have received 89.1 8.3 2.7 93.2
adequate training
Incinerators must be certified 90.4 7.5 2.1 94.1
Current methods of pharmaceutical waste management are appropriate 18.9 34.5 46.6 63.85
You are satisfied with your incinerator system 22.2 51.3 26.4 52
You are willing to cooperate with healthcare waste specialised committees 84.8 10.9 4.4 90.2
Mean (standard deviation) attitude score 84 (13)

administration. Improvement in collection (segregation in in any waste prevention and minimisation programme is to
colour-coded bags, regular frequency of waste collection, and identify reasons for waste generation.2
immediate replacement of full bags) in spill management A poor level of knowledge was identified regarding segre-
practices may have been due to the availability of resources gation and colour codes of different types of PW. These results
required (colour-coded bags and spill kits offered by the re- supported those of a study undertaken in Yemen, which re-
searchers) and the application of instructions given ported that only a few workers in governmental hospitals
throughout the training programme. were aware of the need to segregate medical waste into
Besides these six practices, attendance of training work- different categories for proper waste management.22 Ideally,
shops and use of PPE remained satisfactory, as in the imme- PWM steps start with segregation, the objective of which is to
diate post-test. On-site storage of PW in specially designed separate PW into categories (infectious/hazardous/non-haz-
rooms remained poor (score 0) in the follow-up test. ardous) that require different disposal methods and to reduce
The mean practice score was found to increase from a poor the budget required for disposal. Segregation is performed
level in both pre-test and post-test phases (scores 34.3% [SD using colour-coded bags. These bags should be packed into
26%] and 44.2% [SD 35%], respectively) to a satisfactory level steel drums or cardboard boxes, with the contents clearly
(78% [SD 30%]) in the follow-up phase six months later. written on the outside of the containers. Subsequently, they
should be transported to a dry secure separate room to avoid
being confused with in-date pharmaceuticals, until treatment
Discussion and/or disposal.23 According to WHO, colour coding of waste
containers facilitates the segregation process for healthcare
To the best of the authors' knowledge, this is the first study to staff and hospital employees, and keeps different types of
tackle KAP regarding PW. waste segregated during storage, transport, treatment and
disposal. In addition, colour coding can indicate the potential
Knowledge risk posed by each type of waste. A single system of segrega-
tion should be applied throughout a country. Many countries
As listed in Table 2, all participants had fair knowledge about have national legislation that sets the waste segregation cat-
the definition of PW and reasons for its generation. This egories and the system of colour coding to be used. Where
confirms the need for comprehensive training, as the first step national legislation is absent, the WHO scheme could be used:

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
8 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1

Table 5 e Impact of the educational programme on attitude of healthcare staff (n ¼ 69) with regard to pharmaceutical waste
management.
Statements Attitude score (%) P-valuea
Pre-test Post-test Follow-up
Pharmaceutical waste management is an important issue 91.3 95.6 97.8 0.001
Palestine has adequate legislation dealing with the safe disposal of hazardous 67.5 76.2 73.3 0.778
pharmaceutical waste
Healthcare professionals should be more aware of environmental issues 94.2 96.4 95.6 0.066
Formal training in pharmaceutical waste management should be provided by 93.4 94.8 96.4 0.038
the hospital for all healthcare staff
Hospital staff involved with waste management receive adequate training 73 76 54.5 0.005
The presence of a manual for pharmaceutical waste management is important 83.3 94.9 95.6 <0.001
Clear defined procedures for waste collection from different departments in the 95.6 97 95.6 0.005
hospital are important
Each department or ward should keep records of pharmaceutical waste 93.4 95.7 94.8 0.001
generated
Waste management responsibility should be included in the job description of 84.1 92.8 94.9 <0.001
healthcare professionals
A responsible person should supervise the process of pharmaceutical waste 87.6 94.8 96 0.010
management
Hospital staff should be protected when handling pharmaceutical waste 82.6 91.3 90.5 0.132
Pharmaceutical waste has a negative impact on human health 90.6 92.7 92 0.160
Mishandling of pharmaceutical waste may be hazardous to human health 91.3 93.4 95.6 0.074
Healthcare waste has no negative impact on the environment 90.6 91.35 92.8 0.321
Pharmaceutical waste generated by hospitals has no adverse impact on the 90.6 95.6 95.6 0.040
environment
Presence of special tools is essential for proper pharmaceutical waste 81.8 91.3 92 0.099
management
Incinerator staff should hold certificates of competency or should have received 92 94.2 94.9 0.030
adequate training
Incinerators must be certified 87.6 93.4 92.7 0.028
Current methods of pharmaceutical waste management are appropriate 66 80.4 78.9 <0.001
You are satisfied with your incinerator system 58.7 71.8 76.2 0.002
You are willing to cooperate with healthcare waste specialised committees 88.4 92 92.8 0.001
Mean attitude score 83.89 90.54 89.93
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.

this uses yellow; brown and black for infectious; hazardous discharged to the sewerage system, but should be treated by
and general waste, respectively.1 encapsulation.23
A poor level of knowledge was observed concerning The mean knowledge score for the pre-intervention phase
treatment methods of PW. As a best management practice, (41.4% [SD 21.4%]) was in accordance with two studies con-
PW should not be treated with infectious waste (red bag ducted in India that detected a poor level of knowledge
waste). Infectious waste is steam-sterilised (e.g. in an auto- regarding healthcare waste management practices among
clave) before disposal in landfills. The temperature at which healthcare personnel in Jaipur Dental College and in a tertiary
steam sterilisation occurs is not sufficient to destroy PW. In care hospital.24,25 In addition, the significant increase in this
addition, wastewater containing residual pharmaceuticals score to 77% (SD 11%) in the follow-up phase (Table 3) was
may be generated from the autoclave, and discharged to the consistent with a study undertaken in Malaysia that revealed
sewer and receiving water bodies.2 Following segregation of a significant increase in the knowledge score of nurses from
PW from infectious waste, antineoplastics should be segre- 45.5% (SD 10%) to 73.4% (SD 9%) following an educational
gated from other pharmaceuticals in order to be destroyed at programme on the hazardous effects of cytotoxic drugs, and
a temperature not less than 1200  C in a two-chamber the need to apply proper waste handling measures.26
incinerator equipped with an air emission control system.
Anti-infective agents and controlled drugs such as narcotics Attitude
could be treated in a single-chamber incinerator followed by
encapsulation and discharge to landfill. In addition to the The positive attitude towards 17 statements regarding PWM
active ingredient, PW dosage forms should be taken into (Table 4) was in accordance with results reported by Sattar,27
consideration when selecting the appropriate treatment Elkhalifa,28 Al-Khatib29 and Sarsour et al.30 who studied the
method. For example, ampoules (of antineoplastics and anti- attitude of healthcare staff towards medical waste manage-
infective drugs) should not be incinerated as they will ment in general. With regard to the neutral attitude towards
explode, causing damage to the incinerator and injury to PWM, this was also consistent with the results of a previous
workers. They should not be crushed and the content study conducted in Gaza in 2000 that revealed a neutral

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1 9

the pre-test, and scores increased significantly in the post-test


Table 6 e Practice of the pre-intervention study sample
and follow-up test to 99.3% and 96.2%, respectively.32
(n ¼ 530) with regard to pharmaceutical waste
management (PWM).
Practice Answers (%) Score Practice
Yes Some- No
times As concerns practice, technical guidelines constitute a com-
Following a specific system in PWM 19.6 29.2 51.1 34.2 plement to any healthcare waste management system in
Adherence of PWM system to written 7.5 13 79.5 14 order to specify regulations for segregation, collection, stor-
guidelines age, handling, transportation, treatment and disposal of
Attending training workshops about 17.5 0 82.5 17.5 different waste categories, and to set responsibilities and
PWM
training requirements.1 Absence of guidelines for PWM e as
Pharmaceutical waste segregation at 17.7 34.7 47.6 35.05
revealed in this study e was in accordance with Kumar et al.
generation point
Regular collection of PW 16.2 34 49.8 33.2 who revealed that tertiary care hospitals in Pakistan were not
Immediate replacement of full waste 60.2 27.7 12.1 74.05 following any guidelines for healthcare waste management.33
bags Poor segregation practice of PW was also identified in the
Spill management 19.6 34.7 45.7 36.9 present study. This was in agreement with the results of the
On-site storage of PW in specially 8.5 0 91.5 8.5 Environmental Quality Authority (EQA) survey that was con-
designed rooms
ducted in 2005 in the West Bank and Gaza Strip.30,34 Similar
Use personal protective equipment 60.6 36.8 2.6 79
when handling PW
results were also reported in studies conducted in Nigeria,35
Mean (standard deviation) practice 36.9 (24.7) Ghana,36 Egypt37 and Portugal.38 All of these studies were in
score accordance with Smith, who stated that chemotherapeutic
waste should be managed as infectious waste (i.e. micro-
waved or autoclaved then shredded and landfilled), although
attitude of healthcare staff, especially nurses, towards medi- none of these processes ensure the destruction of the organic
cal waste management.31 molecules and their proper final disposal.39
Regarding the neutral attitude towards incinerators, this Regarding the absence of a storage room designated spe-
improved to a positive attitude in the follow-up phase of this cifically for PW, this result was in agreement with a survey
study (Table 5). This may be attributed to improvement in conducted by EQA which revealed that the majority of
participants' knowledge about the negative impacts of inap- healthcare facilities had no storage rooms for general or
propriate incineration and the health hazards resulting from medical waste.34 In contrast, studies conducted in Jordan and
products of incomplete combustion emitted from the incin- Nepal found that all collected medical waste was stored in a
erator stack, especially as the incinerators used in the hospi- central storage area within the hospital premises.40,41
tals under study were found to be old, poorly maintained, and The mean practice score was 36.9% (SD 24.7%) (Table 6),
lacked an air emission control system. demonstrating a poor level of PWM practice. This could be
The mean attitude score increased from 84% in the pre- explained by the lack of guidelines, lack of training courses
intervention phase to 90.5% and 90% in the post-test and and programmes, inadequate supplies, lack of supervision,
follow-up test, respectively. These results were in accordance and lack of incentive for proper waste management. This was
with Elkhalifa, who showed an improvement in attitude in agreement with Mostafa et al. who assessed the knowledge
regarding healthcare waste management from 76% in pre-test and practice related to waste management among doctors,
results to 90% in post-test results.28 In addition, a similar nurses and housekeepers at Al-Mansoura University Hospital,
study conducted in El-Mansoura, Egypt found that nurses had Egypt, and revealed inadequate practice in most areas of
a negative attitude towards healthcare waste management in waste management.16

Table 7 e Impact of the educational programme on practice of healthcare staff (n ¼ 69) with regard to pharmaceutical waste
management.
Practice Practice score (%) P-valuea
Pre-test Post-test Follow-up
Following a specific system in PWM 23.1 22.4 78.2 <0.001
Adherence of PWM system to written guidelines 4.3 5.7 85.5 <0.001
Attending training workshops about PWM 17.5 100 100 <0.001
Pharmaceutical waste segregation at generation point 26 31.8 92 <0.001
Regular collection of PW 39.1 36.9 82.6 <0.001
Immediate replacement of full waste bags 72.4 69.5 90.5 0.010
Spill management 39.2 42 80.4 <0.001
On-site storage of PW in specially designed rooms 8.5 0 0
Using PPE while handling PW 79 89.8 95.6 0.001
Mean (standard deviation) practice score 34.3 (26) 44.2 (35) 78.3 (30)
a
P-value for paired samples t-test comparing pre-test and follow-up test scores.

Please cite this article in press as: Tabash MI, et al., Impact of an intervention programme on knowledge, attitude and practice of
healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
j.puhe.2016.04.001
10 p u b l i c h e a l t h x x x ( 2 0 1 6 ) 1 e1 1

The significant increase in the mean practice score in the would be confidential as all questionnaires would remain
follow-up phase (Table 7) may be attributed to improvement anonymous.
in knowledge and attitude regarding PWM, as well as avail-
ability of resources needed for best management practice. Funding
This is consistent with Lewise et al. who reported that good
practice is the result of theoretical understanding that helps None.
healthcare staff to acquire new skills.42
Competing interests
Conclusion and recommendations
None declared.
A significant improvement in KAP of healthcare staff
regarding PWM was achieved in two governmental hospitals
in Gaza as a result of an educational programme. A poor
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healthcare staff regarding pharmaceutical waste management, Gaza, Palestine, Public Health (2016), http://dx.doi.org/10.1016/
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