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Enquiry Wizard
User Guide
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Table of Contents
Introduction.............................................................................................................................................. 3
Application Overview ........................................................................................................................... 3
Launching the Enquiry Wizard............................................................................................................. 3
General Layout .................................................................................................................................... 4
Stage 1 – Enter Enquiry ID and Delete Enquiry .................................................................................. 5
Stage 2 – Enter Enquiry Details........................................................................................................... 7
Stage 3 – Select & Order Fields .......................................................................................................... 8
Stage 4 – Column Properties............................................................................................................... 9
Stage 5 – Summary ........................................................................................................................... 10
Stage 6 – Confirmation ...................................................................................................................... 11
Known Issues..................................................................................................................................... 11
Introduction
Application Overview
The Enquiry Wizard allows you create enquiries in T24 through a simple guided user interface.
Customisation is minimal as to make the process quick and easy. The Enquiry Wizard allows users to
create customised enquires based on existing T24 applications. The Enquiry Wizard also allows
users to delete existing enquires.
To be able to create new enquires you must be signed on in ToolBox.
The Enquiry Wizard can also be launched via the Tool Box tool bar, under Go To>Designers and
Wizards>Enquiry Wizard
General Layout
The wizard navigation buttons are placed at the top of the screen (similar to a web-browser) and the
wizard stages are shown below them. Each stage will be highlighted as the user progresses through
the wizard.
Enter the ID you wish to create for you new enquiry in the field shown and click ‘Next’ (right arrow
icon) to proceed to the next stage. The ID will be validated and the next stage shown. If the ID
specified already exists on the ENQUIRY application in T24 then the user will be prompted to specify
an alternative.
This stage also allows the user to delete an existing Enquiry. Click to the ‘Delete Existing Enquiry’
button to display the ‘Delete Existing Enquiry’ dialog.
The ID of an existing ENQUIRY record can be given and click the ‘Delete Enquiry’ button to delete it.
This stage also allows the columns to be re-ordered. The column header can be selected by holding
the left-mouse button down and dragged to a new position.
Stage 5 – Summary
This stage displays a preview of how the enquiry will be displayed by T24 Browser. The Enquiry ID is
displayed and the file that it is based on.
If the preview is correct and displays all the required information in the correct format then this enquiry
can be created by clicking on the ‘Create Enquiry’ button. If any corrections need to be applied then
the ‘previous’ button (left arrow icon) can be used to return to the previous stages to make necessary
adjustments.
Stage 6 – Confirmation
If the enquiry definition has been accepted by T24 then this stage will provide confirmation. If any
errors where encountered then they will be shown.
The user can create another enquiry by clicking ‘Next’ which will take the user back to the beginning
stage.
Known Issues
Description Solution
When creating an Enquiry based on an Due to the workload the server processing time
Application that has a high number of fields the may exceed the time out threshold on the TC
column list is never returned. Server. In this case it may become necessary to
increase the timeout threshold so that the
response be sent to the Enquiry Wizard.