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27
Article
Vision
Akhter Ali
N. Ravichandran
D.K. Batra
Abstract
The existing literature has shown that children have an influence in family purchase decisions and recognized different influence strat-
egies children use to influence their parents. The present study is based on survey approach and intends to understand children’s
choice of influence strategies and the impact of various demographic factors. A sample of 180 children in Delhi was studied by using
structured questionnaire from June 2011 to March 2012. The findings of the study reveal that children basically use four major types
of influence strategies in family purchases and the choice of a particular influence strategy depends on children, parent and family
characteristics.
Key Words
Children, Delhi, Influence Strategies, Demographics
occurs because the child becomes more familiar with the was later named by McNeal (1992) as ‘household
marketing process. Moschis and Mitchell (1986) supported participation’. Impact of professional involvement was
the considerations of McNeal (2007) and indicated that further studied by Jenkins (1979), who identified that
with increasing age, adolescents showed a higher parti guilt factor (due to parent’s while leaving home) influenced
cipation in the process of making purchase decisions. more where both parents were working, principally for
This is due to the development in cognitive abilities of traditional mothers (Lee and Beatty, 2002).
the children who tend to become sophisticated consumers
as they proceed to more developmental stages. Parental Style: Carlson and Grossbart (1988) revealed
Age of children has been found to affect their choice of that the parental style has an important role to play on
influence strategy (Cowan and Avants, 1988; Cowan et al., children’s influence in family purchase decisions.
1984; Manchanda and Moore-Shay, 1996). Older children Baumrind (1971) classified parents into four different
develop greater cognitive ability (John, 1999) and thus styles; indulgent, authoritarian, authoritative and
might anticipate more cooperation with others. In accord neglecting. Maccoby and Martin (1983) revealed that
with this, old children may use more bargaining and different parents vary along demandingness (i.e., parental
persuasion than young children do (Cowan et al., 1984). control of children’s behaviour) in rearing children.
Authoritative and authoritarian parents are high in
Order of Child: Order of child has also an impact on demandingness while indulgent and neglecting parents
children’s influence in family purchase decisions. Kagan are low in demandingness. Parents with high demanding
(1977) revealed that first born child has more influence in attitude usually put and enforce clear behavioural
family purchase decisions than later born child. Moschis standards, keenly watch and supervise children’s conduct
and Churchill (1979) also found a positive but not and maintain a high control over their children
significant relationship between birth order and family (Baumrind, 1989; Maccoby and Martin, 1983). Under
purchase decisions. Cotte and Wood (2004) stated that very demanding parents, children’s rational and mature
order of the child was an important covariate and reduced behaviours are praised and irrational and emotional
the error covariance helping to explain part of the variance behaviours are controlled. Strategies, such as, begging
on innovation. Thus, the necessity that the first born needs and pleading, negative affect and Laissez-faire, are likely
to be congruent with parents will result in higher level of not favoured by these parents because such behaviours
influence in family purchase decisions. are often irrational and emotional. However, strategies
such as bargaining and reasoning appear more rational,
thus are more welcomed. On the other hand, parents with
Parent Characteristics
low demandingness either do not have specific
The parent characteristics have been measured using age, behavioural rules for children (e.g., neglecting parents)
profession and parental style as under: or they do not impose these rules (e.g., indulgent parents).
These parents are easy to please their children’s requests
Age of Parent: Parental age has an impact on children’s either because they do not want to dishearten children
influence in family decision-making. Jenkins (1979) (e.g., indulgent parents) or they simply want to avoid
found a direct relation between parent’s married life and children’s annoyance (e.g., neglecting parents). Under
children’s influence and revealed that longer the couple less demanding parents, children are likely to get
has been married, more will be the involvement of approval from these parents if they use any type of
children in family purchase decisions. The results were influence strategy, such as, begging and pleading or
further supported by the studies of Foxman, Tansuhaj and reasoning.
Ekstron ( 1989) who established that children’s influence
will be more in families having older parents. McNeal
Family Characteristics
(1992) discovered that families dedicated to their career
postpone having children in early married life, but have a The family characteristics have been measured using
great expectation for the arrival of new one at later stage, income, number of children and family structure as under:
hence give them more importance and have a great respect
for their opinions (McNeal, 2007). Income of Family: Family income is an important variable
that determine the degree of influence children have in
Profession of Parent: McNeal (1992) and Beatty and the process of family purchase decision. Some studies have
Talpade (1994) discovered that families enthusiastic about found that children influence higher in high-income
the progression of their careers delegate authority to families (Jenkins, 1979) or economically sound families
children because of the professional involvement which (Moschis and Mitchell, 1986). This is because of the reason
that parents in such families have enough money to holidays increases with increase in the number of children
accommodate their preferences (Williams and Veeck, in each family.
1998). There are evidences that children from low-income
families too have influence in family purchase decisions. Family Structure: Family structure has a significant effect
Prahalad and Lieberthal (2003) revealed in their study that on children’s influence in the family purchase decisions.
parents in low-income families take their children to Over the past two decades, family structure has changed
several buying trips, because they do not have any one to dramatically in most of the European countries (Clarke and
take care of them; hence they spend more time in shopping Joshi, 2005; Koerner and Fitzpatrick, 2002). India too
environment. Gunter and Furnham (1998) and Young has witnessed changes in family structure, but still
(1999) found that children in low-income families make traditional joint household remained the primary social
more purchase requests because they are more frequently force in the lives of most Indians. The change in family
exposed to advertising than children of high-income structure has elevated the role of children as influencers in
families, hence tend to have more influence in the family family purchase decisions (Flurry and Burns, 2007), but
purchase decisions. the influence children have in family purchase decisions
varies across different types of families (Alam and Khalifa,
Number of Children: Number of children in a family also 2009).
plays a significant role in influencing the family purchase The literature discussed with respect to children’s
decisions. Studies of Jenkins (1979); Ward and Wackman influence in family decisions gives a brief understanding of
(1972) and Maggie and Mast (2002) revealed that lesser the influence, influence strategies and the demographic
the number of children in family, the more money will variables as shown in Figure 1. Although it addresses the
be spent on each child, resulting in the increase of purchase impact of demographic variables on children’s influence,
power of each. However, the findings of Ward et al. (1977) but lacks to discuss its impact on the influence strategies.
and Shen and Yuan (1999) points that all research Only a few variables like child’s age, gender and parental
results are unclear on this matter. Mehrotra and Torges styles have been addressed properly but not all, hence there
(1977) and Dunne (1999) displayed that children’s is immediate need to conduct an empirical research on this
influence in the purchase decisions of cereals, chips and issue so to bridge this gap in literature.
Figure 1.
Income Age
Family Children Children
xHigh Characteristics Influence Charateristics x Young
xLow xOld
Structure
xDual Earning Parental
xDivorces Characteristics
Profession Gender
xFall in Birth x Girl
x Boy
Number of
Children per
Family Age
Order
Communication
Pattern
Table 1. Scale for Both Children’s Influence and Parent’s Response Strategies
Research Methodology representation. The reason for this was that visual facilities,
such as pictures, stimulate the children’s motivation and
The major input contribution to the present research is the concentration towards the questions (Melzer-Lena and
primary data. The data was collected using structured Middelmann-Motz, 1998). The questions were personally
questionnaires administered on children from both rural administered and any clarifications on the research topic or
and urban localities of Delhi (India). Each questionnaire difficulty in understanding the questions were attended on
was divided into two parts, Part A and Part B and contained site that ensured 100 per cent response rate. The study
questions in a chronological order. Part A covered employed non-probabilistic judgemental sampling and was
demographic data in terms of children characteristics: age, carried on 180 children in Delhi from November 2011 to
gender and order; parent characteristics: age, profession March 2012. Children from the age group 6–16 years were
and parental style and family characteristics: income, included in the study.
structure and number of children in a family. Part B of the
questionnaire contained data on children’s influence and
parent’s response strategies. These influence and response
strategies were developed from the studies of Cowan and Findings and Discussion
Avants (1988), Cowan, Drinkard and MacGavin (1984), Demographic Profile
Manchanda and Moore-Shay (1996) and Palan and Wilkes
(1997). Table 1 lists the scales for both children’s influence The overall profile of the sample population is given in
and parent’s response strategies. The responses were Table 2. A sample of 200 participants was subjected to
mostly recorded on a 5-point Likert scale ranging from questionnaire, out of which 20 questionnaires were dropped
extremely important (5) to somewhat important (4), neither because the children were out of the selected age range
important nor unimportant (3), somewhat unimportant (2) (6 years to 16 years). Of the remaining 180 subjects, 46 per
and extremely unimportant (1). cent were male children and 54 per cent were female
Each questionnaire was printed in a language which was children, all from different families. All the children were
understandable to children and included some graphical under 16 years old.
Children’s Influence Strategies reliable factors. Kaiser (1974) recommended values greater
than 0.5 as acceptable (values below this requires the
The data collected on children’s influence strategies in collection of more data or to rethink which variable to
family purchase decisions contained 18 items indicating include), which indicates that sample size is adequate for
the various ways used by children in getting their way done principal component analysis (Hutecheson and Sofroniou,
during the discussion with their parents as shown in 1999). The value of KMO obtained from the analysis was
Table 1. With such diverse responses, it was thought that a 0.604, which reveals that sample size was quite adequate
factor analysis of all these responses using principal for this test. Similarly, the value of Bartlett’s test of
component analysis method might lead to grouping of all sphericity was 432.57, p < 0.01, which indicates that
such ways of purchase discussion with parents. To make the variables are correlated, so factor analysis can be
sure that factor analysis was suitable or not, for this kind of applied here. Tables 3 and 4 contain the output data from
data we performed Kaiser–Meyer–Olkin (KMO) and factor analysis. The results of factor analysis gave four
Bartlett’s tests. The value of KMO measures the unique different influence strategies as: pestering, reasoning,
variance among the variables. If the variance among the enticing and negotiating used by children in family
variables is existing, factor analysis will yield distinct and purchase decisions.
Initial Eigen Values Extraction Sums of Squared Loading Rotational Sum of Squared Loading
Percentage Cumulative Percentage Cumulative Percentage Cumulative
Component Total Variance % Total Variance % Total Variance %
I 2.758 17.237 17.237 2.758 l7.237 l7.237 2.412 15.076 15.076
2 1.831 11.445 28.682 1.831 11.445 28.682 1.852 11.572 26.648
3 1.483 9.269 37.951 1.483 9.269 37.95l 1.576 9.850 36.498
4 1.329 8.308 46.259 1.329 8.308 46.259 1.562 9.761 46.259
5 1.194 7.466 53.725
6 1.109 6.933 60.657
7 0.945 5.907 66.565
8 0.864 5.399 71.964
9 0.818 5.113 77.077
10 0.680 4.249 81.327
11 0.642 4.010 85.336
12 0.554 3.460 88.796
13 0.546 3.415 92.211
14 0.479 2.994 95.205
15 0.397 2.482 97.687
16 0.370 2.313 100.000
Table 4. Component Matrix in the Factor Analysis on Children’s Choice of Influence Strategies
Components
Variables 1 2 3 4
Reactions to the statement
I indicated to my father mother the fact that my other friend have it. 0.619 –0.142 –0.244 –0.122
I repeatedly reminded him/her of what I wanted. 0.538 –0.499 0.112
I nagged until he/she got irritated. 0.537 –0.337 –0.171 –0.177
I told him/her that I’d do some special things if he/she agrees with me. 0.476 –0.166
I became especially affectionate to him/her in hopes to get my way. 0.473 0.304 0.291
I reasoned with my father/mother, trying to argue my request logically. 0.472 0.235 –0.323
I made jokes trying to get my way. 0.441 0.312 –0.234 0.157
I asked repetitively for the product yet trying not to irritate him/her. 0.398 0.291 –0.384 –0.118
I asked for the product in a way that sounded reasonable to him/her. 0.340 0.231 0.174 0.234
I explained the reasons for my choice. 0.285 0.655 0.296
I made him/her feel guilty in hopes to have him/her agree with me. 0.331 –0.452 0.421
I pleaded or begged him/her to agree with me. 0.142 –0.692 –0.178
I simply asked my father/mother to agree with me. 0.348 0.520 –0.213
I appealed to his/her love and affection for me. 0.435 –0.327 0.569
I told my father/mother what I wanted. I just stated my needs. 0.229 0.383 0.170 0.531
I tried to negotiate something agreeable to both of us. 0.286 0.472 0.146 –0.522
Table 6. Impact of Age, Order and Parent’s Income on Children’s Choice of Influence Strategy
Age Pestering Mean Ranks Reasoning Mean Ranks Enticing Mean Ranks Negotiating Mean Ranks
< 10 yrs 84.38 97.19 125.56 66.75
10 yrs 118.30 99.80 133.90 125.20
11 yrs 78.02 80.87 109.13 87.13
12 yrs 91.32 94.42 94.42 94.29
13 yrs 100.60 91.96 93.04 99.76
14 yrs 97.67 102.61 59.08 80.81
15 yrs 78.29 69.21 42. 86 91.64
16 yrs 96.00 69.67 17.00 146.67
Test Statistics
Pestering Reasoning Enticing Negotiating
Chi-Square 8.079 7.076 50.934 13.640
Asymp. Sig. 0.326 0.421 0.000** 0.050*
Notes: ** Correlation is significant at the 0.01 level (2-tailed).
* Correlation is significant at the 0.05 level (2-tailed).
Order Pestering Mean Ranks Reasoning Mean Ranks Enticing Mean Ranks Negotiating Mean Ranks
Oldest 87.05 88.40 30.50 175.33
2nd Oldest 97.93 90.93 87.98 168.75
3rd Oldest 76.67 86.73 93.20 143.93
4th Oldest 52.25 139.25 77.00 107.40
5th Oldest 105.50 67.33 98.53 60.92
Test Statistics
Pestering Reasoning Enticing Negotiating
Chi-Square 5.342 4.970 9.107 82.487
Asymp. Sig. 0.254 0.290 0.058 0.000
Notes: ** Correlation is significant at the 0.01 level (2-tailed).
* Correlation is significant at the 0.05 level (2-tailed).
Figure 2.
Pestering
Male
Gender Reasoning
Female
Enticing
Age
Negotiating
Order
who use enticing as a strategy to make their way during have high parental disposable income and hence the
purchase discussions with their parents. tendency to use reasoning and negotiating increases rather
than children from low professionally involved parents
Impact of profession on children’s choice of influence who use love, sympathy and emotional bonding to
strategy: The findings for impact of profession of parent influence family purchase decisions.
on children’s choice of influence strategies in family
purchase decisions is shown in correlation Table 9. Impact of parent’s income on children’s choice of influence
Profession is found to be correlated with children’s choice strategy: The findings for impact of parent’s income on the
of influence strategies like reasoning (r = 0.153, p < 0.05), choice of influence strategies by children in the family
enticing (r = −0.494, p < 0.05) and negotiating (r = 0.497, purchase decisions are shown in correlation Table 9.
p < 0.05). This reveals that children’s choice of influence Income is found to be correlated with pestering (r = 0.448,
strategies varies with respect to parent’s professional p < 0.001), reasoning (r = 0.153, p < 0.05) and enticing
involvement. The study reveals that children from (r = −0.350, p < 0.001). This means that children’s choice
professionally involved parents choose reasoning and of pestering and reasoning increases with increase in
negotiating as influence strategies than children who parent’s income. At the same time the choice of enticing
belong to less professionally involved parents, who use increases with decrease in income. Thus, it can be inferred
enticing as an influence strategy. This is because of the that children belonging to high-income families make their
reason that children from professionally involved parents parents purchase through pestering and reasoning, while
Table 9. Impact of Age Profession of Parent Income on Children’s Choice of Influence Strategies
children belonging to low-income families make their output data from factor analysis. The results of the
parents purchase by showing love/affection during factor analysis classified parents into four major types
purchase decision. This is because of the reason that in on the basis of communication pattern into indulgent,
high-income families, due to availability of disposable authoritative, authoritarian and neglecting (Darling and
income, children can easily make their choices and give Steinberg, 1993).
reasons for their purchases than low-income families who The findings for impact of parental style on children’s
tend to show attraction towards their parents in getting choice of influence strategies in family purchase decisions
their way during the purchase discussions. are shown in correlation Table 12.
Impact of parental style on children’s choice of influence Numerous differences were noted for the choice of
strategy: The data collected on parental style contained influence strategy by children in different families.
questions on how parents respond to children’s purchase Children who belonged to indulgent parents choose
requests during purchase discussions. With such diverse negotiation (r = −0.192, p < 0.001), reasoning (r = 0.149,
responses, it was thought a factor analysis of all these p < 0.05) and pestering (r = 0.95, p < 0.001) as influence
responses using principal component analysis method strategies in family purchase decisions. This is because of
might lead to grouping of all such ways of parent responses the reason that in such type of families parents are more
to children’s purchase requests. To make sure that factor open to children and hence children make their parents
analysis is suitable or not for this kind of data, we purchase through these strategies.
performed KMO and Bartlett’s tests. The value of KMO Children who belonged to authoritative parents choose
measure of sampling adequacy obtained from the analysis negotiation (r = 0.662, p < 0.001), reasoning (r = 0.733, p <
was 0.656 indicating that sample size was adequate for 0.001) and enticing (r = 0.179, p < 0.05) as influence
principal component analysis. Similarly, the value of strategies in family purchase decisions. This is because of the
Bartlett’s test of sphericity is 87.2, p < 0.01, which reason that in such type of families parents are more involved
indicates that the variables are correlated, so factor in attending to children’s emotional and developmental
analysis can be applied here. Tables 10 and 11 contain the needs, i.e., responsiveness (Maccoby and Martin, 1983).
Initial Eigen Values Extraction Sums of Squared Loading Rotational Sum of Squared Loading
Percentage Cumulative Percentage Cumulative Percentage Cumulative
Component Total Variance % Total Variance % Total Variance %
1 2.218 24.644 24.644 2.218 24.644 24.644 1.991 22.124 22.124
2 1.341 14.903 39.547 1.341 14.903 39.547 1.308 14.534 36.65
3 1.042 11.581 51.128 1.042 11.581 51.128 1.301 14.450 51.107
4 1.020 11.335 62.463 1.020 11.335 62.463 1.022 11.356 62.463
5 0.846 9.398 71.861
6 0.793 8.806 80.668
7 0.696 7.737 88.405
8 0.606 6.734 95.139
9 0.437 4.861 100.000
Components
Variables 1 2 3 4
Reactions to the statement
My father/mother asked my opinion towards each product. 0.773 –0.251
He/she discussed each product with me. 0.724 –0.326
He/she simply gave into me. 0.534 –0.206 0.439 0.141
He/she taught me how to select the best alternative. 0.512 0.424 0.217 –0.150
He/she reasoned with me, trying to argue his/her choice logically. 0.277 0.702 –0.325
My father/mother expressed his/her opinion towards each product –0.266 0.657 0.246
My father/mother promised to reward me if I agree with him/her. 0.245 0.336 0.710 –0.162
My father/mother tried to negotiate something agreeable to both of us. 0.450 –0.168 0.673
He/she indicated his/her choices without giving reasons. –0.374 0.208 0.119 0.656
Children who belonged to authoritarian parents choose impact on the choice of negotiating (t = 2.037, p < 0.05) as
negotiation (r = 0.254, p < 0.001) and enticing (r = 0.739, an influence strategy rather than children who belong to
p < 0.001) as influencing strategies in family purchase nuclear families, who use reasoning (t = −1.34, p < 0.05) as
decisions. This is because of the reason that in such type of an influence strategy in family purchase decisions.
families parents have high control of children’s behaviour. Impact of number of children in a family on children’s
They strictly enforce rules, favour children’s unquestionable choice of influence strategy: The findings for impact of
obedience and punish wilful behaviour (Carlson and number of children in a family on children’s choice of
Grossbart, 1988). influence strategies are shown in Table 14.
Children who belonged to neglecting parents choose Number of children is found to be correlated with
enticing (r = 0.301, p < 0.001) as an influence strategy in negotiating (r = 0.890, p < 0.001). This reveals that more
family purchase decisions. This is because of the reason the number of children in a family, more will be the
that in such type of family parents have least concern for tendency to negotiate in the families. Thus, children from
children’s purchase requests, hence children in such type of bigger families having more children will have more
families show emotional attachment to make their parents influence in family purchase decisions.
purchase their products. The impact of family characteristics on children’s
The impact of parent characteristics on children’s choice choice of influence strategy can be drawn into a model as
of influence strategy can be drawn into a model as shown shown in Figure 4.
in Figure 3.
Table 13. Impact of Family Type on Children’s Choice of
Influence of Choice Strategy
Impact of Family Characteristics
Children’s Choice of
Impact of family type on children’s choice of influence Influence Strategy Gender t-test Significance
strategy: The findings for impact of family type on
Pestering J/N –1.40 0.889
children’s choice of influence strategies are shown in Reasoning J/N –1.34 0.051*
Table 13. It is seen that there is a significant difference Enticing J/N 173 0.243
between joint and nuclear family in the choice of influence Negotiating J/N 2.037 0.04*
strategies used by children in family purchase decisions. Notes: ** Correlation is significant at the 0.01 level (2-tailed).
Children belonging to joint families are seen to have more * Correlation is significant at the 0.05 leval (2-tailed).
Figure 3.
Pestering
Profession
Age
Indulgent Reasoning
Authoritative
Neglecting Enticing
Authoritarian
Negotiating
Table 14. Impact of Number of Children in a Family on Children’s Choice of Influence Strategies
Figure 4.
Pestering
Conclusion and Recommendations negotiation than later born child who uses enticing as an
influencing strategy.
Previous research has reported that children have consider-
Parent characteristics like parental age, profession and
able influence in family purchase decisions (Foxman and
parental style have an important role to play in the choice of
Tansuhaj, 1988; Foxman, Tansuhaj and Ekstrom, 1989).
influence strategy used by children in family purchase
Based on such findings an empirical study was conducted
decisions. Children from older parents influence their
in Delhi (India) to validate such findings with respect to
parent’s through negotiation as compared to younger parents
Indian scenario. Results of the study showed that children
whose children use enticing as an influence strategy.
choose four major types of influencing strategies, namely
pestering, reasoning, enticing and negotiating in order to Children belonging to professionally involved parents
make their parents to purchase the products. used reasoning as an influence strategy than children from
It is seen that gender of the child has an important role less professionally involved parents who use enticing as an
on the choice of influencing strategy. The study reveals influence strategy in family purchase decisions.
that male children influence their parent’s through pestering Parental style is also found to be extremely related to
than female children who used reasoning, enticing and the children’s choice of influencing strategies. The study
negotiating as an influencing strategy in family purchases. reveals that children from indulgent parents used pestering
Expenditure by children (parent’s income) also plays a and reasoning as the influencing strategies. As the
vital role in the choice of influence strategies by children. indulgence in the families increases, children in such type
The study reveals that children from high-income families of families hardly have to make negotiation with their
influence their parent’s through pestering and reasoning parents in family purchase decisions. Authoritative parents
than children from low-income families who influence demand mature behaviour as well as provide parental
through enticing. affection, thus leading to satisfactory behaviour in children
Age of the child also plays an important role in the such as self-reliance, high self-esteem and pro-social
choice of influencing strategy. Older children are seen to behaviour (Maccoby and Martin, 1983). Hence children of
influence their parents through negotiating than younger such type of parents use reasoning, enticing and negotiating
children who use enticing as an influencing strategy in strategies in getting their way during the discussion with
family purchase decisions. their parents. Children from authoritarian parents show
Order of the children in a family also contributes a lot in love and affection towards their parents while making
the choice of influence strategy in the family purchases. purchase decisions because such type of parents are highly
Early born child tend to influence their parent’s through resistant to children’s requests and thus the tendency to
negotiate with such type of parents is least. Children, who Children and the changing family: Between transformation
belong to neglecting parents, use enticement as a source of and negotiation (pp. 15–26). RoutledgeFalmer.
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Maggie, G., & Mast, G. (2002). Children’s influence on fam- scholar at Faculty of Management FMIT, Jamia Hamdard, New
ily purchase behaviour: The role of family structure, In Delhi, India. He is currently researching on the roles and
Ramizwick and Tu Ping (Eds), Asia Pacific advances in responsibilities of children in family decisions in India. He has
consumer research Volume 5 (pp. 130–135). Association for
published extensively in national and international research
Consumer Research.
journals. Most of the research papers on children’s influence are
Manchanda, Rajesh V., & Moore-Shay, Elizabeth S. (1996).
Mom, I want that! The effects of parental style, gender and available at major research sites.
materialism on children’s choice of influence strategy. In
Peter J. Gordo & Bert J. Kellerman (Eds), Marketing theory N. Ravichandran (ravi@jamiahamdard.ac.in) is a Professor at
and applications (7th edn) (pp. 81–90) Chicago: American Faculty of Management, FMIT at Hamdard University, New
Marketing Association. Delhi, India. He teaches Business Research Methodologies and
McNeal. (1992). Kids as customers behaviour (4th edn). USA: Strategic Management. He is currently researching on many
Prentice-Hall Inc. issues like customer satisfaction in Indian retail banking, children
McNeal. (2007). On becoming a consumer: Development of evolving as a major market in India, SIX XIGMA (Gaining
consumer behaviour patterns in childhood. Woburn, MA: Competitive Advantage) and service engineering. Moreover, he
Butterworth-Heinemann.
has been a keen observer and major contributor of policy
McNeal, J.U., & Yeh, C.H. (2003). Born to shop. American
planning in health sector in India. To establish his credential, he
Demographics, 15(6), 34–39.
Mehrotra, S., & Torges, S. (1977). Determinants of children‘s has published a number of research papers at national and
influence on mothers’ buying behaviour. In William D. international level and written books, which have been distributed
Perreault, Jr. (Ed.), Advances in consumer research (pp. widely. His textbook Ecology, Acculturation and Psychological
56–60). Association for Consumer Research. Adaptation and Sustainability of Small Holder Agriculture in
Melzer-Lena, & Middelmann-Motz. (1998). The ESOMAR India are now available at major libraries in India.
Handbook of market and opinion research (pp. 957–973).
Netherlands: ESOMAR. D.K. Batra (dkbatra@gmail.com) is Professor at Asia Pacific
Moschis, G.P., & Churchill, G.A., Jr. (1979). An analysis of School of Business Management in New Delhi, India. He teaches
the adolescent consumer. Journal of Marketing, 43(3), marketing and international business. He is currently researching
40–48.
on the emergence of children as a growing market in India and
Moschis, G.P., & Mitchell, L.G. (1986). Television advertis-
advertising standards and its policy regulation towards children
ing and interpersonal influences on teenagers participation
in family consumption decisions. Advances in Consumer in India. He has authored many research papers on textile
Research, 13(4), 181–186. industry and children’s role in major Indian families. To establish
Palan, Kay M., & Wilkes, Robert E. (1997). Adolescent-parent his credentials, he has written books on Indian textiles. Many of
interaction in family decision making. Journal of Consumer his research papers on children’s influence in major family
Research, 24(September), 159–169. decisions are available at major research sites.