FYC 2018

BCO1102 Information Systems for Business

VUIS Scoping Report Template
FRONT PAGE
Name Number Role Section Completed Signed and
dated
Harry Kennedy Leader Industry Background 13/8/2018
s4529081
Darshik Dayal Report Author Recommendation 2 13/8/2018
s4591617

Nahack - Pina Report Author Recommendation 3 13/8/2018

s4574963
Justin Dooley Report Author Recommendation 4 13/8/2018
s4596192
Santino Makur Report Author Introduction 13/8/2018
s4536139 Executive summary
Micky Stojanovski PPT Author Powerpoint 13/8/2018
s4592422 Glossary
Brandon King Report Author Recommendation 1 13/08/2018
s4591091 Conclusion

TEAM CV

Name Last position Qualification Referee

Harry Lead project officer Master of IT (VU) Easton Wood
Kennedy eCommerce systems
Brandon King eCommerce systems Master of IT (VU) Mitch Wallis

Darshik eCommerce systems Master of IT (VU) Josh Dunkley

Dayal
Nahack - eCommerce systems Master of IT (VU) Brett Goodes
Pina
Justin Dooley eCommerce systems Master of IT (VU) Brad Johnson

Santino eCommerce systems Master of IT (VU) Dale Morris

Makur

Micky eCommerce systems Master of IT (VU) Jarred Grant

Stojanovski

Executive Summary
The executive summary explains the objectives and procedures in Denim Fit by Jeans report.
Summarising the four recommendations and addressing the topics matters differently between
the e-commerce systems and communication method. Ideas examine the knowledge and
development launch system for business goals which is structured in complex system ideas.
Surrounding with a number of tools for Denim Fit by Jeans products prepared. It is possible to
understand the expenses that are satisfied by the buyer. Competition usually system target
steps to arrange and develop additional models, objective and procedure.

The target factor of the deals always analysed the element of production and expenditure to
validate the target of the selling price. A product that required manufacture quantity promote
favourite product that profit manufactured goods. Foundation estimates a target of sales price
and to desire revenue. It also decided the target product. Organisation developments focus
on the skills, process and knowledge through the achievement. The fourth recommendation
looks at target model that was carried out by the business product survey which was
conducted to recognize the company records with contemporary techniques.(Giraldo et al
2011)

Clarified the particular exploit techniques that stated in their production, with example of
targets selling price. Product mainly expected to be examines by the management distribution,
client service, include time per customer. Number and type of deal calculated by management
distribution indicates the provision of some example. Demonstrate on the way that can be
used for quality production and evaluate the distribution.

Every system attempts to fill up the space, observe component methods and using them as
management division. The understanding of benefits for system among the management,
determine the business future. In fact, the system holds accountability towards
theimplementation in business structure. An opinion to have a great potential result in business
structure, whatever opinion could be, constantly will be a positive result. (Motsomi, 2010)

Table of Contents

Table of Contents 1
Glossary 2
Introduction Error! Bookmark not defined.
Industry Background 2
Recommendation 1 3
Recommendation 2 3
Recommendation 3 3
Recommendation 4 3
Other recommendations 3
Conclusion 4
Reference List 4
Appendices 3
GLOSSARY

Term Definition & Reference

Differentiate recognize or ascertain what makes (someone or something) different.

Marketable able or fit to be sold or marketed.

Personal views Of, relating to, or affecting a particular person private, individual.

E-commerce commercial transactions conducted electronically on the Internet.

Cloud utilisation: Cloud computing is an information technology (IT) paradigm that enables
ubiquitous access to shared pools of configurable system resources and
higher-level services that can be rapidly provisioned with minimal
management effort, often over the Internet.
Preamble: a preliminary or preparatory statement; an introduction.

Market of one One-to-one marketing (sometimes expressed as 1:1 marketing) is a

customer relationship management (CRM) strategy emphasizing
personalized interactions with customers. The personalization of interactions
is thought to foster greater customer loyalty and better return on marketing
investment.
Broad strategy They do that by developing products that offer unique attributes that
customers want, creating products or services that consumers view as
superior to or different than the competitors' products. Broad differentiation is
a strategy that is applied across an industry, appealing to a broad range of
shoppers.
Profitable Profitability is the ability of a business to earn a profit. A profit is what is left
business of the revenue a business generates after it pays all expenses directly
related to the generation of the revenue, such as producing a product, and
other expenses related to the conduct of the business activities.
Demographics relating to the structure of populations.

Existing Consists of customers who have purchased or otherwise used an

organization's goods or services, typically within a designated period of time.
... Additionally, Existing Customers also represent the best market for future
sales, especially if they are satisfied with the relationship they presently have
with the marketer.
Market share the portion of a market controlled by a particular company or product.

Scheme A large-scale systematic plan or arrangement for attaining some particular

object or putting a particular idea into effect.

Value add The amount by which the value of an article is increased at each stage of its
production, exclusive of initial costs.
API
Application programming Interface protocols, routines, functions and/or
commands that programmers use to develop software or facilitate interaction
between distinct systems
Decentralized
Technology An entity in a digital system that facilitated by smart contracts. The
decentralized control of each cryptocurrency works through distributed
 ledger technology, typically a blockchain, that serves as a public financial
transaction database
Serverless
computing Cloud provider acts as the server.

Scalability
Ability to increase workload size within existing infrastructure without
impacting the work performance.

INTRODUCTION
Here at VU information system consulting (VUIS) Australia, we have been given the task off
consulting DenimFit by Jeans and recommending to them the most suitable eCommerce
system. Using the four recommendation system, VUIS seeks to provide DenimFit by Jeans
with the most appropriate eCommerce system which will further increase their
communication with customers and retailers.

Within this report, we will compare 3 separate eComerce systems, being WooCommerce,
Shopify and Big-Commerce and identifying the most applicable to their situation business
structure. Furthermore, the report will entail the recommended cost structure and outline the
relevant features the eCommerce system will provide. The client will also be provided with
astute knowledge of cloud based systems including current trends, benefits and issues faced
with a cloud based system. Lastly, the report will council DenimFit with an outline of
implementation issues that will occur when taking the threshold to an eCommerce system.

The consulting plan has an apprehensive process; which contains, the sorting and
accumulation of the relevant information to help best support DenimFit by Jeans in achieving
better communication with its loyal customer base.

BACKGROUND OF CLIENT INDUSTRY

DenimFit by jeans is a company inside the jean and denim industry. Jeans themselves
are
classified as clothing (primarily pants and jackets) made from dungaree cloth. The term
‘jean’
comes from the city of Genoa in Italy where cotton corduroy was first manufactured.
Since
their invention in 1873, the jean industry had rapid growth all the way through until WW2
where pants were substituted for denim overalls for off duty soldiers. In the 1970’s,
wearing
jeans as a fashion statement rather then for work purposes became a trend and by
1980—1990 practically every country in the world sold them.

In 2016, the global denim industry as a whole was worth 56.2 billion dollars. The top 5
countries for exporting denim are China, USA, India, Brazil and Turkey. 1.25 billion jeans are
sold annually and on average, women worldwide own 7 pairs of jeans while men own 6.
Although its presumed the denim industry would make up a fair chunk of the global fashion
market, it only makes up 2% which of this market.

The jeans industry in Australia is increasing. An increasing urban cultural trend amongst
Australia’s youth has lead to jeans being a staple in Australia’s fashion for this bracket.
The
 annual turnover for the retail clothing industry has increased from 11.35 billion in 2007 to
14.13 billion in 2017 (statistica 2017) with jeans making up 2-3% of these sales and
slowly
increasing.

H&M is the fastest growing jean industry in Australia which makes them the biggest
competitor to DenimFit. Other competitors are Levi’s and Justjeans.

The main problem DenimFit by jeans has had in moving to eCommerce is the lack of
communication with its customers. Through the move to eCommerce, the company looks
to
value add to their business by providing customers with a foreground for information
including discount schemes and information.

RECOMMENDATION 1
In this section, three eCommerce entities were considered and compared. These included
Shopify, Woocommerce and Big-Commerce.Most of the information below was found via the
support and home pages of the eCommerce systems websites.

DenimFit by Jeans, a growing company in the retail fashion industry provides the inner urban
demographic with a diverse selection of individually fitted Jeans and Jackets offering a
“contemporary re-styled” product. DenimFit also offer a range of skateboards as a value add
option to its customer base. An Ecommerce system is needed for DenimFit Jeans to create
a new space to develop a relationship with their customers through the improvement of
information and complete end to end services.

With this in mind, the ecommerce system must be designed with simplicity for customers to
receive transparent information such as special offers and an expanded product range
consisting of a specialty ‘DenimFits.’ Thus, a must for the ecommerce system includes an
accessible eCart system for transparent shopping, marketing tools to expand the reach of
information to the business customers including a link to their Facebook page. An article by
vision states that an eCommerce system can contain a number of tools such as pages for
Frequently Asked Questions and Contact Page to further increase the transparency of
information to customers. Furthermore, small business is able to realise a full store with ease
as eCommerce systems such as ‘Shopify allows business owners to launch their online
store without the need for a web designer.’ These are useful tools and functions that will
allow for information to be provided to customers that was unobtainable or was difficult to
obtain before the creation of an eCommerce system.

After the comparison of three separate eCommerce system, including Shopify,

Woocommerce and Big Commerce. Three musts for the system were considered in the
comparison such as an eCart system, eMarketing and a direct link to the businesses
Facebook page. All three systems contained the three musts as well as Big-commerce
containing a system for retaining a small amount of money for non purchased carts.

However, it was Shopify that was the undisputed winner of the comparison and thus is
recommended as the DenimFit online store described by Get Online Australia as ‘versatile,
easy to use, a complete hosted solution’. The ease of use for Shopify means that the small
business of DenimFit will not be forced to pour countless resources into the store. The user
templates allow for the website to be scalable as up keep is not a primary necessity of the
template systems as a minimal amount of coding is needed in the system. The one category
that Shopify was not the prominent was pricing as Woocommerce offers a free service,
however it is not said by DenimFit that one of their necessities is a financing, thus Shopify’s
price does not outweigh the pros of Shopify’s eMarket value and ease of use.

Recommendation 2
The decision made in recommendation 1 was that Shopify was the most suitable e-commerce
system to implement in regards to DenimFit. Shopify characterises itself as “not just an
ecommerce software, Shopify is the best ecommerce platform that has everything you need
to sell online, on social media, or in person.” Hence Shopify has the overarching ability to meet
the requirements proposed by DenimFit. Shopify is a Canadian e-commerce company that
specialises in proprietary e-commerce platform for online stores and retail point-of-sale
systems. The company reported that it had more than 600,000 merchants using its platform
as of August 2017, with total gross merchandise volume exceeding $55 billion USD. With
customers ranging from Amazon and MVMT watches to musicians such as 2 Chainz, Shopify
has a proven record of implementing successful e-commerce platforms that promote brand
growth.
The key benefits of Shopify include the relatively low cost to apply, it’s straight forward and
easy to use basis, and its adaptable nature with minimal amount of coding required. Shopify
allows the business to set up an online store to sell goods. It lets a company organise their
products, customise their storefront, accept credit card payments, track and respond to orders
with a few clicks of the mouse.

In terms of pricing it would cost DenimFit between $29-299 USD a month to utilise Shopify.
This is based on the package DenimFit choses. All three packages offer the ability for DenimFit
to provide discount codes and discount purchasing schemes to customers, which was a
requirement from DenimFit. The most expensive package generates both professional and
advanced reports. This would be a useful tool that would allow DenimFit to easily review data
about their customers and sales, which in turn could allow DenimFit to better tailor their
services to their customers to increase customer satisfaction. Whichever package DenimFit
decides on, there will be a monthly cost associated.
In regards to DenimFit implementing Shopify, this process would be a hybrid-solution as it
would be both insourced and outsourced. The outsourcing would be DenimFit’s use of
Shopify’s templates and services. The insourcing side would be the personalisation and
development of the website conducted by DenimFit’s IT person or training officer which both
has “advanced IT knowledge.” This would also allow DenimFit to save some money as they
would not have to pay either Shopify or a dedicated web designer to format the templates
provided by Shopify. The pricing and service/functionality aspect of Shopify is basic as the
cost is relatively low in terms of the revenue DenimFit is currently earning. The
service/functionality side is also classified as being basic as DenimFit has its own IT support
staff which can regulate the minimal upkeep of the website and Shopify offers 24/7 support
with all package at no extra cost to the customer.

RECOMMENDATION 3
Now used in thousands of offices, stores, and even homes around the world, Cloud
Computing is known as the wireless storage and transferral of data across various electronic
devices to a particular server or data centre; rather then the physical movement of data
through means such as a USB. Using cloud services allows for a much easier flow and
access of business data and transactions, and would be integral to the success of an
eCommerce store for Denimfit. Cloud Computing “now accounts for more than a third of all
IT spending worldwide” (Ranger, Steve. 2018), and that it is not just important for a store
such as Deminfit, but for any store today, to change and adapt to what our current
computing technologies offer.

Cloud computing is the use of various services that are servers, storage, software and other
software development platforms that are done over the internet, referred to as the “Cloud”
(2018, Techopedia Inc). A cloud computing vendor provide scalable services that you pay as
you go, mainly paying for memory, bandwidth, processing time and other amenities such as
the tools and services you choose to utilise to increase your business performance. This
server less computing is like ‘virtual pools’, which are commonly categorised in the three
main cloud computing services infrastructure as a Service (IaaS), software as a Service
(SaaS) and platform as a Service (PaaS) are options of the level of service you need
managed.

Infrastructure as a Service (IaaS- Build) is provisioned and managed over the internet, the
fundamental building blocks for the cloud service. Typical business needs will include web
hosting, big data analysis looking at valuable trends, patterns and associations with
customers, support with web apps to ensure B2C is completely transparent in every aspect
with the inclusion of storage, backup and recovery for track back old information.

The Infrastructure as a Service (IaaS) is completely managed by the Cloud providers that
overlook servers and storage, networks and security, Data centre physical facility/building
while you purchase, install, configure and manage your own software – operating systems,
middleware and applications. This option become inexpensive, eliminating capital expense,
focus on the core business instead of putting the main focus on IT infrastructure which is
already being managed by your cloud provider and better security.

The Platform as a service (PaaS- Deploy) like (IaaS) it also includes also middleware,
development tools, business intelligence (BI) services, and database management systems.
PaaS typically provides platforms on which developers can customise cloud based
application specified for the customer and have them deployed. Business Oracle and other
analytical visual displaying applications will help patterns predict and improve forecasting
based off the customers experience, improve product design and have formatted and
organised data that will be a great use to JeansByDenim staff.

Software as a Service (SaaS- Buy) has the hardware and software completely managed, a
complete software that you rent from B2B allowing “JeansBydenim” customers to access via
web browser or an app on their mobile devices. SaaS is
manage free by moving all the task to third party, eliminating the need for technical staff to
constantly upgrade and update software. This allows B2C experience to flourish with
customer relationship management applications like Salesforce.

Public cloud is the most common way of deploying cloud computing where vendors offer
there computing services to anyone in the general public. Public Cloud is basically like a
‘Hostel’ and having a shared accommodation using all the given utilities and electronics
given by the owner its just that all hardware, software and supporting infrastructure is owned
and controlled by the owner, the cloud provider A.K.A “Landlord”. Like being in a shared
dorm, in the cloud you share unlimited storage, same hardware and networking devices as
every other “tenant”. Public cloud provides fast provisioning, equipping you with any tools
and added amenities at a click of a button.

By contrast, in a private cloud there is a single-tenant that occupies the one environment in
the cloud, almost like a “5 star hotel” where you are provided with your own hardware,
storage and network specified and solely dedicated to your business “DenimbyJeans”. The
infrastructure is hosted on-site in a cloud provider data centre. There are greater levels of
control where larger enterprises choose to keep some data and applications in a private
cloud for security reasons, and some are required to use private clouds in order to comply
with various regulations known as the comprehensive compliance that most cloud providers
offer.

A hybrid cloud is “the best of both virtual worlds” with some level of integration between
Private and public cloud. In a hybrid cloud, “cloud bursting” is also an option. This is when an
application or resource runs in the private cloud until there is a spike in demand (such as a
seasonal event like online shopping or tax filing), at which point the organisation can “burst
through” to the public cloud to tap into additional computing resources (2018, Microsoft).
This allows for optimum flexibility with the power to tap into a public or private cloud to run
workloads where they will perform best.

Types of Cloud Systems

· AWS Lambda
· Google Cloud
· Microsoft Azure

● Issues and Benefits of Cloud Systems

Benefits of Cloud system

· No servers to manage - Everything is stored and managed through the “Cloud” A.K.A
internet
· Continuous scaling (running code in response to each trigger)
· Sub second metering (you only charged for however long your code runs in
increments of 100ms)
· Low cost operation - Reduces the amount of labour, gives live forecast of the
workload, IT infrastructure is managed.

Issues of Cloud systems

· Public Access - "As computing resources continue to shift to the cloud, customers are
demanding near-constant access to their files and software, posing a significant challenge to
service providers," says Sanjukta Das Smith
· Security risks have to be mapped and addressed
· Privacy (cloud provider has access to all information)
· Automated management
Network Dependency- Network disruptions may delay work processors

● Current Trends and Examples in Cloud Computing.

Block Chain- Decentralization Technology
“The blockchain is an incorruptible digital ledger of economic transactions that can be
programmed to record not just financial transactions but virtually everything of value.”(Don &
Alex Tapscott, 2016). The new undeniably ingenious concept of the blockchain technology
created by creator of Bitcoin Satoshi Nakamoto has great rumours unveiling that it maybe
the new internet.
What was initially devised for digital currency, others have seen it as a breakthrough in the
technological world, something that is just as robust as the internet that handles of data
across its peer to peer network lacking centralised points of vulnerability that make it easy
for hackers to exploit. The blockchain has two main characteristics:
1. The ledgers are distributed and shared
The blockchain is a shared public ledger on which the entire Bitcoin network relies
on to verify the bitcoin wallet of each participant to ensure the money is actually
owned.
2. cryptographically viewed
3. Everytime a new transaction is committed is participant will have their node
automatically adjusted.
4. If a participant wants to post a transaction to the ledger, every participant will have to
verify whether the transaction was true and authentic using a consensus mechanism
commonly known as Proof Of Work (POW)
5. With the way blockchain is built no one party can tamper or modify data
So the blockchain can be applied to any multiparty process where there is supply chain, or
an application for a loan that can be viewed by other participants
Increased security
Replacing username with the “Public Key” whereby user’s address which will be a sequence
of numbers and a “Private Key” which is like a password that gives the owner access to its
digital assets. To safeguard your Private Key you will have a printout created that will be
referred to as a paper wallet.
Eliminating the middleman – Third party intervenience isn't needed, such as credit card
banks, Protection of Intellectual Property, File Storage, Data Management
Accountability will have revolutionary effect on the internet, businesses and other
organisations.
Think of a yogurt shop, it has 3 or more parties that are involved in the supply chain such as
the dairy farmer, manufacturer then the shipper that you will have contractually put in place
and agreed on specific terms and conditions such as that:
1. Farmer must only produce organic milk
2. Manufacturer must culture the milk according to my specifications (Quality Control)
3. Shipper must transport my yogurt at a certain temperature before it gets me
All parties have committed to my terms using a Service Level Agreement (SLA). The
blockchain will allow me to counterfy the contracts to track the movement of the raw
materials to product and verify that the terms have been met in real time and putting in
comments in real time to communicate to each party giving feedback on whether a process
was incorrectly done and their has been a breach of T&C’s making every process
transparent and each party taking accountability for their mistakes.

● Your recommendation
Redundancy in cloud services and a massive cost reduction for the client for example
Amazon Web Service saw a spike of 1% in revenue for every 100 milliseconds improvement
to their site speed with no traffic in the server.

● Providing “REAL TIME” updates to the system, with live stream sale reports and
figures.
● Automated data managed in real time
RECOMMENDATION 4

● People
For the correct, implementation, maintenance, and growth of the ecommerce platform,
various skills, techniques and learnable shortcuts required must me taught and trained into
the various employees working at both VUIS and Denimfit. These IT techniques will be
taught from the various administrative managers and trainers of VUIS, and the information
and training will be spread to both the various trainee programmers of VUIS and employees
of Denimfit.

● Risk
For the planned rollout of the Deninfit eCommerce now going underway, VUIS has
developed a risk table for the five most immediate risks found with the development and
publication of the eCommerce platform. This table can be found just below:

Risk Level of Risk (1- Likelihood of Level x Likelihood

Low, 10-High) occuring (1-Low, 10- (1-100)
High)

Financial 8 4 32
Cost/Burden

Stronger 6 7 42
Competition

Lack of 7 3 21
Service/Quality

Delays/Time 5 5 25
Management issues

Strategic 5 4 20
Risk/Business
Tenacity
(Peltier, Tom. 2008, How to Complete a Risk Assessment in 5 Days or Less, Chapter 2)

● Roll-out
In order to keep a clean, readable and time-manageable rollout for the ecommerce platform,
VUIS will implement the “Big Bang” rollout system: This means that the ecommerce platform
will be designed and developed all within a planned time frame with a predetermined release
date at the end of the intended development. For the ecommerce platform, VUIS will devote
8 weeks to its creation, and will be headed by the general manager, administrative staff, and
project managers, as well as the various programmers, analysts and writers of VUIS. Below
is a Gantt chart outlining the intended rollout.
(Hay, Donna. 2012, Creating a Gantt Chart)

● Security
Upon designing and implementing the eCommerce systems, there are a multitude of various
security issues that Denimfit by Jeans may face when exposed to the internet. These issues
must be taken absolutely seriously, and should be dealt with the utmost caution in order for
Denimfit by Jeans to stay successful in an online world.

One issue to consider is the vulnerability and integrity of the eCommerce software and
platform; how effective is its security, and how well does it hold up when it’s attacked by any
threat. These threats may come from internal sources such as employees with a lack of
expertise, or from various outside sources such as unauthorised users, hacking, malware, or
DDOS (Direct denial of service). From this, another security issue emerges; the durability of
the eCommerce platforms security and software. It’s always an important factor to consider
the age and lifespan of the various programs used when developing the platform, and it’s
important to predict when its software and security becomes obsolete over time. One last
issue to consider with the platform is its privacy; how will the user accounts of the employees
using the platform will be handled, and how much personal information, if any at all, will be
taken. Personal information is sensitive to both the individual employee and the business as
a whole, so the proper security and handling of said information should be taken with the
utmost importance.
With these issues considered, the security and cloud integrity of the eCommerce platform
should be held by both the programmers and IT administrators at VUIS, and the correct
maintenance of the eCommerce platform should be taken by the IT employee and
experienced training officer over at Denimfit by Jeans.

Conclusion
In conclusion, the Consulting Report found that the undisputed eCommerce system
recommended for DenimFit by Jeans was Shopify beating out the competition of
Woocommerce and Big-Commerce. In order for shopify to best help DenimFit with their
communication and business efficiency, it must operate efficiently and run a hybrid solution.
The client was informed of the AWS Lambda, a cloud based system used to run code for a
number of applications with zero administration. We also summarised the rollout of the
eCommerce platform and the security risks involved in the production and publication of the
store for DenimFit.
Reference List

•Giraldo, G.Yaneth, E. and Zuluaga Mazo, A. 2011. Distribution física international. Caso De aplicación a
proDuctos De panela pulverizaDa-biopanela, Revista EAN, Vol. 70, pp.157-165

•https://www.youtube.com/watch?v=R-3dfURb2hA - Kubernetes, What is Kubernetes?

• Motsomi, I.P. 2010. An assessment of the financial challenges and prospects of SMMEs dealing with services
in Botswana

•Olive, P. and Griswold, D. 2008. The Future is now: US Small Businesses Overcome Export Barriers. ProQuest:
USA.
● https://sites.google.com/site/sblbtec3/home/project/assignment-2/gantt-chart- (Hay, Donna. 2010.
Making a Gantt Chart)
● http://www.infosectoday.com/Articles/Intro_Risk_Analysis.htm- (Peltier, Tom. 2008. How to Complete a
Risk Assessment in 5 Days or Less, Chapter 2)
● https://www.zdnet.com/article/what-is-cloud-computing-everything-you-need-to-know-from-public-and-
private-cloud-to-software-as-a/ (Ranger, Steve. 2018. What is cloud computing? Everything you need to
know about the cloud, explained)
● SCIENCEDAILY, ‘How to calculate pricing and resources for cloud computing’ Viewed on 3rd of August
18, https://www.sciencedaily.com/releases/2018/04/180418141328.htm
●
● Online Tech, ‘Public vs. Private Cloud Computing’ viewed on 28th of July,
http://www.onlinetech.com/resources/references/public-vs-private-cloud-computing
●
● https://www.techopedia.com/definition/2/cloud-computing
●
● Computenext, Eamonn Colman ‘When to use SaaS, PaaS and IaaS’ viewed on the 3rd of August 18,
https://www.computenext.com/blog/when-to-use-saas-paas-and-iaas/
● Vision6 2017, Top e-commerce trends in 2017, viewed 8 August 2018,
https://www.vision6.com.au/blog/top-ecommerce-trends-in-2017/
● Shopify, Introduction to Shopify, Shopify Help Centre, viewed 5th of August
https://help.shopify.com/en/manual/intro-to-shopify
● Woocommerce, The Woocommerce Blog, viewed 5th of August
https://woocommerce.com/blog/
● BigCommerce, Features, viewed 5th of August
https://www.bigcommerce.com.au/features/