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Anglicare at Home | 2
At Anglicare, we understand that there’s no We adopt a client-centred approach to care,
place like home. That is why Anglicare At that values your input and best meets your
Home has been supporting older people needs. We understand that you are an
maintain their independence for more than individual with varying needs which may
70 years. We seek to support all facets of change from day to day.
your life, considering your physical, social,
emotional and spiritual needs. Experienced and caring staff
We adopt a rigorous recruitment procedure
What is home care? because we understand the importance of
Home care involves a range of products and sending the right people into your home. Our
services tailored to meet your individual staff are selected for their caring nature and
needs. The aim is to support you with living ability to connect with you.
independently and safely in your home and
getting the most out of life. Investment in research and practice
Your home could be the house you’ve Not only are we committed to achieving
been living in for years, or a home in a excellence, improvement and innovation
retirement village. Where ever you are, in our care and services, we endeavour to
we will come to you. continually improve our knowledge and
practice to provide you with the best
Is home care for me? quality care.
Letting someone into your home to assist
you is not a simple decision, we understand Over the years we have developed programs
that. However, with the right support you can and a team of clinical and allied health
continue to live independently at home and consultants and specialists to assist us with
keep enjoying what you love most. Having this, such as:
supported thousands of people over the • The Dementia Prevention Research
years, we often hear that it is one of the best Study to investigate how to delay the
decisions they’ve made. onset of dementia
• BetterBalance – a scientific and
Why should I personalised balance training program
choose Anglicare? designed to increase your endurance,
strength, flexibility and balance to
Experience and expertise prevent falls.
in aged care • Dementia and mental health, falls
Anglicare was one of the first home care prevention, palliative care and
providers in NSW and with a long history of nutrition specialists
providing quality care, comes a wealth of
knowledge and experience. Reinvesting into our care services
Anglicare is a not-for-profit
Continuity of care organisation which means that all the
We offer a breadth of services to cater for income received is reinvested into improving
people with different needs and preferences, the services that benefit you.
with a care plan designed with you, for you. We hire staff with the right attitude and a
Should your circumstances change, you can caring nature. We pay above award wages and
also apply to access one of our residential hire only the best – by taking care of our staff,
care homes. they are better able to take care of you.
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Pastoral care when you need it classes, our social groups could be or you. Our
Anglicare is a Christian organisation and is group sizes range from about 8 to 50 people,
committed to providing free pastoral care depending on the activity. We’d also love to
where and when it’s needed, regardless hear any suggestions you may have!
of the service you receive. Pastoral care
is having someone to talk to, pray with, read Getting out and about
the bible, or a kind ear to listen. If you need support getting out and about
Anglicare can tailor transport options just for
How can Anglicare you, which may include taking you shopping,
support me? to appointments or visits to your doctor. We
Anglicare offers you a wide range of quality can also help with your mobility through
services that can be tailored to meet your assessments and equipment such as walking
specific requirements. In consultation aids, wheelchairs and scooters.
with you, we will develop a care plan that
incorporates your lifestyle and support
choices to enable you to live independently
in the community.
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Leading an active life
Do you enjoy staying fit and keeping healthy?
We can introduce you to targeted exercise
programs for older people that are designed to
build strength and maintain balance. You may
want us to develop a home activity plan to
keep you mobile, or take you to the local gym
or pool. The choice is yours.
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from their caring role. The cottage is a cosy taff are carefully selected, screened
S
home-away-from-home where guests are and police-checked
cared for by staff experienced in ageing All staff complete extensive training
and dementia care. with Anglicare
Registered nurses are qualified to
Who does Anglicare employ? provide a higher level of care
We feel grateful when you allow us into Our clinical and allied health
your home to provide you with care and experts are registered
support. We have a rigorous recruitment with the Australian
procedure because we understand how Health Practitioner Regulation
important it is to send the right people into Agency (AHPRA)
your home. Our care staff are covered by icare
We take great care in matching the right workers insurance and liability
support staff with you and your interests insurance
as part of your care plan. This process
takes into account aspects such as cultural
background, preferred language, gender of
the support staff, common interests and the
complexity of care you may need.
Commonwealth
Home Care
Home Support Fee-for-Service
Package
Program
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What is the What is a Home
Commonwealth Home Care Package?
Support Program (CHSP)? A Home Care Package is a tailored
This is an entry level home care program program of services and products just for
designed to provide you with basic support, you. It is based on your needs and home
with services subsidised by the Australian environment and can include anything from
Government. The services available meal preparation and help with showering
through this program can include anything to the purchase of products such as
from help with showering and cooking, incontinence pads, and mobility equipment,
to transport, social groups and activities, like wheelchairs, scooters and electric beds.
physiotherapy, podiatry and other allied You can spend your Home Care Package
health services. Respite is available for funds any way you like – you are in control.
carers both in-home and out-of-home in
one of our centres – while we care for you, Four package levels are available and your
your carer can take a break. level is determined by an assessment of
your needs. Packages range in value from
What do I pay? about $8,000 to $49,000 per year, plus
Under the new aged care reforms, the supplements (if eligible)
Australian Government has decided that • Level 1 - basic care needs
everyone will contribute to the cost of • Level 2 - low-level care needs
their care where your personal • Level 3 - intermediate care needs
circumstances allow. A small portion • Level 4 - high-level care needs.
of the hourly rate is charged to you If you are waiting for a Home Care Package,
and the larger portion is subsidised or an upgrade to your package, you may
through the program. However, in cases of be able to access services under the CHSP
financial hardship, the fee can be reduced program in the meantime. Contact us on
to ensure anyone who needs support can 1300 111 278 for more information.
access it.
What do I pay?
You do not need an income assessment to Our philosophy of care is to treat you as
access this program. an individual - we like to ensure that
you are taken care of and provided
For a copy of the Fee Schedule, please with what you need, regardless of your
contact us on 1300 111 278 or finances. If you receive the full pension,
info@anglicare.org.au you may not need to pay anything, as long
as the services you require are covered
Am I eligible? by the subsidy. If you require additional
To be eligible for this program, you need to services that aren’t covered by the subsidy,
meet the following criteria: you can choose to pay for them. Unlike
1 .Be aged 65+ years, or 50+ years if you are many other providers, Anglicare waives the
of Torres Strait or Aboriginal descent, or Basic Daily Fee.
50+ years and on a low income, homeless If you receive a part pension or you’re
or at risk of homelessness a self-funded retiree, you may need to
2. Require basic assistance to continue to pay an Income-Tested Care Fee which
live independently at home is determined by Centrelink. In the case
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of financial hardship, you may have private health insurance, you may be
the Income-Tested Care Fee waived or able to receive a rebate (check with
reduced by completing a hardship form your health insurer).
and submitting it to Centrelink. We can
assist you with this process. For a copy of the Fee Schedule, please
contact us on 1300 111 278 or
Am I eligible? info@anglicare.org.au
To be eligible for this program, you
need to be:
1. An older person in need of services to
help you stay in your home
2. A younger person with dementia or
other special care needs that are not
met through other specialist services.
3. Approved through My Aged Care
Private Services
Private, or Fee-for-Service means that
you cover all of the costs of your care.
What do I pay?
Private services, also known as fee-for-
service, does not require any Government
assessment and is not eligible for any
Government subsidy. You are required to
pay the full cost of your care. If you have
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Next Steps 4 Contact Anglicare
As a Home Care Package client, we can help
How do I access the you through the process of setting up your
Government programs? Care Plan and Home Care Agreement, or in
the case of CHSP, your Service Agreement
1 C
ontact My Aged Care to organise and Service Plan. These plans are fluid
an assessment and can change as your needs do. If you
Contact My Aged Care on 1800 200 422 to have qualified for CHSP, we will need to
organise an assessment. You can nominate determine whether the services you require
a family member or friend to represent you. are available in your area. The Australian
Alternatively, call us on 1300 111 278 and we Government determines the services each
can make a referral on your behalf. provider is able to offer under this
program, so contact us on 1300 111 278
If you are applying for a Home Care to find out more.
Package, you will be referred to the Aged
Care Assessment Team (ACAT) to complete 5 D
evelop a care plan and enter a
an in-home assessment. care agreement
Once your eligibility is approved for a
If you are applying for CHSP, you will be Government-funded package or you
referred to the Regional Assessment Service proceed with our private services, our home
(RAS) to complete an in-home assessment. care specialists can work with you to set
Assessments for basic care may also be lifestyle goals and create a personalised
completed over the phone. plan that helps you reach them.
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Contact us
Anglicare At Home
1300 111 278
Monday – Friday
8am – 6.30pm
ANG4445