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IS 300
VERSION 2.2/0515
IS 300
Manufacturer’s reference:
This equipment fulfils the requirements of the EU directive 2004/108/EC EMC.
Legal notice:
The manufacturer guarantees the functionality of its products as described in the data sheets and / or tech-
nical documentation. For error-free operation of the Intercom system, faultless transmission paths are
mandatory. The functionality of transmission paths, in particular of IP networks, exclusively is the respon-
sibility of the operating company of the transmission path and therefore the manufacturer can not be re-
sponsible in any manner, for errors and problems, which result from problems or malfunctioning of the
transmission path.
Attention:
Mounting and installation of the Intercom Servers and of the equipment may be carried out by authorised
service personnel only.
IS 300
Version: 2.2/0515
Number of pages: 23
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IS 300
Content
Planning information 4 Configuration CCT 15
Features 5 IP subscribers 15
Licences 5
Technical data 6
Pre-recorded audio 17
Extent of supply 6
Technical data for pre-recorded audio 17
Configuration steps with CCT 800 17
Main principle of the IS 300 7
Quick installation 9
Example 21
Ports and IP addresses 21
Installation 10
IS 300 redundancy 22
1. Connection 10
2. Configuration of IP addresses and server ID 11
3. Licences 14 Technical Support 23
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Planning information IS 300
Planning information
The IP Intercom Server IS 300 is a compact sized and cost-efficient, yet fully-featured Intercom Server
that can be operated both as a stand-alone unit and as part of larger Intercom network environments.
Dimensioned to fit two units side-by-side in a 19” rack, IS 300 is designed to meet the requirements of
small to medium sized applications in all markets as well as installation sites with limited space condi-
tions. For this purpose, IS 300 interfaces smoothly with the entire Commend product world but can also
be operated as a stand-alone unit.
IS 300 as stand-alone system with all possibilities
IP network
ET 901
Integration for use of any ICX data interface
of doors analogue or digital for 3rd-party TETRA
and gates WS 810FI WS 203VICM Intercom station integration OPC ELA gateway
GE 800
IS 300 IS 300
IP network
ET 901
for use of any
analogue or digital
WS 810F WS 203VCM WS 211VCM WS 810P WS 203PCM Intercom station
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IS 300 Planning information
Features
Up to 64 Intercom terminals per Intercom Server IS 300
All subscribers can be used as fully functional stations (with video and full keypad)
16 kHz audio bandwidth (i.e. applicable for PA systems)
Networking via LAN with up to 2 other Intercom Servers (maximum of 4 speech channels)
NAT and Firewall friendly due to the single port protocol IoIP®
“Green IT” with low standby energy consumption
Licences
Interface licences
L-IS3-ICX: For activation of one ICX interface.
Software licences
All PC software licences can be used (e.g. ComWIN, TETRA, OPC, Intercom Client, ComSCHEDULER,
ComREPORTER, ComVIDEO, ComMAINTAIN, ComACCESS, ...)
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Planning information IS 300
Technical data
IP rating: IP20
Transmission bandwidth: eHD Voice ready (16 kHz)
Memory for speech storage: 900 sec. at 7 kHz
450 sec. at 16 kHz
Operating temperature range: 0 °C to +50 °C (32 °F to 122 °F)
Storage temperature range: –30 °C to +60 °C (–22 °F to 140 °F)
Relative humidity: 20–80%, not condensing
Power supply: 12–30 VDC
Power consumption: 2.2 W
Protocols: IoIP protocol based on UDP/IP,
Ethernet IEEE 802.3, 802.1q,
IP protocol (RFC 791),
ICMP (RFC 792),
UDP (RFC 768),
TCP (RFC 793),
QoS / Diffserv RFC 2474
Data rate 1 x 10/100 MBit/s (Full?/?Half Duplex)
Mounting: 19“ rack mounting kit for two IS 300 side-by-side per
1 HU or wallmount and desktop kits for one IS 300 available
Dimensions: 201 x 44 x 255 mm (7.9 x 1.7 x 10 inch)
Weight incl. package: approx. 1,560 g (3.4 lbs)
Extent of supply
1 x Intercom Server IS 300
1 x power supply incl. country adapters
1 x licence for 2 subscribers with feature level B
1 x licence for 2 subscribers with feature level D
2 x cable ties
1 x short reference
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IS 300 Main principle of the IS 300
Slot 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
IS 300
- 8 x IS3-IP-8 (virtual)
- 7 slots for virtual input/output cards
IS3-IP-8
IS3-IP-8
IS3-IP-8
IS3-IP-8
IS3-IP-8
IS3-IP-8
IS3-IP-8
IS3-IP-8
Slots 9-15: Empty slots for virtual input and output cards
Select the desired Intercom Server at Intercom Server > Cards.
Select the desired virtual input or output card per slot:
IS3-16E virtual
IS3-16A virtual
IS3-8E8A virtual
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System requirements IS 300
System requirements
Required hardware and software
Intercom Server
IS 300 (IS3-GEP) min. PRO 800 1.3 build 6, min. CCT 800 1.3 build 927
IS3-IP-32 min. Firmware 4.3 build 1
Software network cards
For all network cards in the same Intercom Servers as the IS 300, the following hardware and software versions
are required:
GE 300 / GE 800 min. PRO 800 1.0
Plug-in server G8-IP-32 min. PRO 800 1.2
G8-NET / G8-CNET-W / G8-CNET-E1 Firmware min. 5.4
GE 200 / GE 700 min. PRO 6.2
G7-CNET-LAN Firmware min. 5.2 and hardware min. 3.0
G7-WAN Firmware min. 5.2 and hardware min. 1.0
G7-CNET-W / G7-CNET-E1 Firmware min. 5.2 and hardware min. 2.0
Network requirements
IP addresses and ports
Each IS 300 must have two fixed IP addresses (first IP address for IS3-GEP, second IP address for IS3-IP-8P).
The communication between the Intercom Server and the IP terminals requires the following port (configuration
firewall/router): Standard port UDP 16400 (configurable - only one port for audio and signalling data)
The communication between the Intercom Server and the configuration software CCT 800 requires the following
port: Standard port TCP 17000 (configurable)
The communication between the ICX interface from Intercom Server IS 300 (IS3-GEP) and the used tools (Com-
WIN) requires the following port: Standard port TCP 18000 (configurable)
Maximum values
One-way-delay < 100 ms
Jitter (IPDV) < 50 ms
Packet loss for perfect audio quality 0%
Bandwidth
The required bandwidth depends on the desired number of speech links:
Bandwidth incl. protocol overhead per IP Intercom terminal, for upload and download:
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IS 300 Quick installation
Quick installation
The following steps are required for start-up of IS 300:
Connection of
1 power supply and see page 10
ethernet
Configuration of
see page 11
2 IP-addresses
and Server-ID
Activation of
3 licences
see page 14
Configuration of:
- IP-Terminals
- Features see manuals:
4 - Optional: “PRO 800 Basic”
- Networking “LAN”
- ICX interface
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Installation IS 300
Installation
1. Connection
Run LED
12
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IS 300 Installation
In the drop-down list, select the desired Intercom Server to which a connection shall be established
and click on Open IP tunnel.... An available IP address is automatically suggested - alternatively an
IP address for the tunnel can be entered manually.
Click on OK. The IP address is automatically taken over in the connection settings dialogue (and can
be tested with the button Test).
Save the new connection settings.
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Installation IS 300
Configuration of IP addresses
By initialising the IS 300, an IP address will automatically be generated for the IS3-GEP card
(10.10.x.1x = initialised plug-in server ID) – it is still possible to change the IP address manually.
For the IS3-IP-8P card (common IP address for all virtual IP cards), a unique IP address must be con-
figured in the same subnet.
Configuration CCT 800:
IP - Settings > Tab Common
In the field Card IP Address, enter the desired IP addresses for the cards IS3-GEP and IS3-IP-8P.
In the field Subnet mask, enter the desired subnet mask (e.g. 255.255.0.0 at default configuration).
Packet burst
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IS 300 Installation
NOTE: Server ID
By changing the server ID, the configuration of the IS 300 will be reset.
NOTE: Server ID
In the field Current Server-ID the current Server-ID is display.
After initialising the Intercom Server, re-configure the connection settings, except the field Keep IP-
Address is activated.
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Installation IS 300
3. Licences
NOTES: Licensing
It is not possible to configure an offline CCT file for the IS 300, because licences must be activated
for the subscribers first.
Per IS 300, a maximum of 2 licences with feature level D can be used. This means that a maximum
of 4 subscribers with feature level D (control desk, music feed-in, ...) can be configured.
Per IS 300, only one L-IS3-LAN-2 licence can be used (of which one connection is only for redun-
dant connections).
Subscriber licences
ID Name Allocation of the licence to the virtual cards of the IS 300
227 L-IS3-2B any IS3-IP-8 card
228 L-IS3-4B any IS3-IP-8 card
229 L-IS3-8B any IS3-IP-8 card
231 L-IS3-2C any IS3-IP-8 card
232 L-IS3-4C any IS3-IP-8 card
233 L-IS3-8C any IS3-IP-8 card
234 L-IS3-2D any IS3-IP-8 card (a maximum of 2 licences per IS 300 can be used)
Interface licences
ID Name Allocation of the licence to the virtual cards of the IS 300
209 L-IS3-ICX IS3-GEP
With the licence L-IS3-ICX, the first ICX interface can be upgraded to full functionality.
Description Type Application
n/0-10 ICX / TCP Depending on allocated licence (ICX, ComWIN, ...);
Without licence: only CCT configuration
n/0-11 CCT / TCP Only CCT configuration
* n = server ID nr.
Without licence, the interfaces can only be used for CCT configuration or ComLOG.
Network licences
ID Name Allocation of the licence to the virtual cards of the IS 300
230 L-IS3-LAN-2 IS3-GEP
Note: A maximum of one L-IS3-LAN-2 licence can be activated per IS 300! For further information about the
IS 300 redundancy, see ”IS 300 redundancy” on page 22.
Software licences
All PC software licences can be used (ID > 700; e.g. ComWIN, TETRA, OPC, Intercom Client, Com-
SCHEDULER, ComREPORTER, ComVIDEO, ComMAINTAIN, ComACCESS etc.).
PC licences must be allocated to the IS3-GEP.
NOTE: Licensing
For detailed information about the allocation of licences, see manual “GE 800”.
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IS 300 Configuration CCT
Configuration CCT
IP subscribers
In this dialogue, the connections from the IP subscriber card to the IP subscribers are defined:
NOTE: IP addresses
The IP addresses apply only for subscribers at the same subnet.
In the field Port No., change, if required, the port number of the IP subscriber – e.g. for configuration
with NAT (must be the same port number, which has been configured in IP Station Config.
In the field Subnet mask, the subnet mask of the IP subscriber defined in IP Station Config, is indi-
cated.
In the field Router IP Address, the IP address of the appropriate router – i.e. the gateway in the
WAN – defined in IP Station Config is indicated.
Activate, if required, the checkbox Dynamic registration to activate the dynamic registration via
MAC address.
In the field MAC - Address, the MAC address of the IP subscriber is indicated (can not be config-
ured).
In the drop-down lists Uplink and Downlink, the Ethernet operation mode of the network link
(RJ45) configured in IP Station Config is indicated.
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Configuration CCT IS 300
Subscriber > Station properties > IP-Terminals > tab Extended Settings
In the drop-down list Bandwidth in kBit, the bandwidth, which is used in the network by the
IP terminal, can be selected (data and speech). The total bandwidth must always be set higher than
the data bandwidth.
Recommendation: Select no limitation.
In the drop-down list Databandwidth kBit, the bandwidth, which is used for data packets that leave
the IP terminal, can be defined. When the bandwidth is reduced, the packets leave the terminals with
a larger time period between them (Traffic Shaping algorithm according to Leaky Bucket Principle).
This prevents a “packet burst”, which can lead to a queue overflow at the router.
Data bandwidth for IP subscribers: min. 32 kBit
In the drop-down list card poll time, define how often the card checks if the IP subscriber can be
reached.
In the drop-down list station poll time, define how often the IP subscriber checks if the card can be
reached.
Recommendation: Activate this feature when operating an IP subscriber over WAN (dynamic fire-
wall, dynamic NAT).
Activate the checkbox VOX-Control if speech packets shall only be transmitted when a signal is ac-
tive at the microphone. This function shall only be used if the bandwidth in the network is limited.
In the field DSCP, enter the bits for DSCP (Differentiated Services Code Point) packet marking – value
range: from 0 to 63 (e.g. 46 for “expedited forwarding”).
IP Station Config
With the program IP Station Config, the first installation steps for IP stations and IP boxes can be carried
out (allocation of IP addresses).
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IS 300 Pre-recorded audio
Pre-recorded audio
The IS 300 has an on-board memory. The stored audio files can be used for various functions in the
Intercom Server, such as waiting information or playback of commercials.
2. Create a playlist
Right-click on Playlists and select New Playlist.
Select the desired audio files and drag-and-drop them onto the playlist.
Configure the audio files as follows:
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Pre-recorded audio IS 300
Client: Select the clients of a card that shall use this audio file (1 to 8)
Client 1-4: Configuration of the pre-recorded audio files for the first 4 subscribers.
Client 5: Configuration of the subscribers 5–64. These subscribers are configured via group con-
figuration and can not be configured separately.
Client 6-8: Not used.
Destination quality: Select the desired audio quality (7 and 16 kHz).
NOTES: Playlists
At maximum, one playlist can be loaded per IS 300 (existing playlists will be overwritten).
One already created playlist can be downloaded to several IS 300.
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IS 300 Upgrade of the firmware
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Upgrade of the firmware IS 300
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IS 300 Example
Example
IS 300 ComWIN
IS3-GEP: 10.10.1.1 / 16 10.10.55.1
IS3-IP-8P: 10.10.1.2 / 16
TCP 18000
IS 300 ComWIN
IP network
CCT 800
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Example IS 300
IS 300 redundancy
The redundancy connection of the IS 300 cannot be used like a regular redundancy connection. The re-
dundancy connection is only active if the default connection cannot be established. The following two
examples show typical use cases.
Case 1: Redundancy connection between IS 300 and Intercom Server
In this example, the connection between IS 300 and GE 800 shall be carried out redundantly. For that,
the default and the redundancy connection have to establish their connection over different networks.
Description:
By default, the connection is established over the default connection (network 1) and the redundancy
connection (network 2) is not active. The redundancy connection is only active in case the default con-
nection cannot be established.
G8-LAN
G8-LAN
G8-NET
G8-GEP
Case Connection
By default, both connections possible Default connection over
network 1
Connection over network 2 not possible Default connection over
network 1
Connection over network 1 not possible Redundancy connection
over network 2
Network 1 Network 2
* For this Intercom Server connection, it is not possible to us a LAN or WAN connection. For example, it is possible
to use a NET connection between the Intercom Servers GE 800.
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IS 300 Technical Support
Technical Support
For more information about our products and services, visit:
www.software-manuals.com
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