e-Circular

STRATEGIC TRAINING UNIT

Sl. No. : 377/2017 - 18
Circular No. : CDO/STU-MNDTRY LEAR/5/2017 -
18
Date : Friday - 07th July 2017.

All Branches / Offices of

State Bank of India

Madam/Dear Sir,

STAFF: MISCELLANEOUS
MANDATORY LEARNING : GUIDELINES FOR THE YEAR 2017-18

EXISTING INSTRUCTIONS: ( For FY 2016-17 )

Sl. Category of Officials/ Mandatory Requirement
No. Employees
01 Executives from DGMs to Completion of minimum 10 topics on the HMM
DMDs portal for the year.
02 Officers in Scale IV & V a) Passing one certification course from the list
of approved courses of the Bank
+
b) Completion of minimum 20 role based
e-lessons for the year.
03 Officers in Scale I to III Completion of minimum 30 e-lessons ( 20 role
based and 10 other lessons) for the year.
04 Probationary and Trainee Completion of 72 e-lessons before they become
Officers eligible for appearing in the confirmation test.
05 Assistants a) Completion of 10 mandatory role based
e-lessons
+
b) Completion of 10 mandatory role based
e-capsules ( Total 20 ) for the year.

There are exemption provisions depending on various factors.

02. REVISED INSTRUCTIONS (For 2017-18) :

A) The Policy of Mandatory Learning, introduced during the year 2014-15, has
increased awareness on the importance of learning across the Bank and has
promoted a culture of Self Learning. Since review of the policy for FY 2016-17,
there is a constant demand for making the e-lessons for AML/CFT and FATCA
& CRS mandatory for employees and officers up to certain grade with linking of
marks in annual performance appraisal. Meanwhile, a single e-lesson on KYC
AML CFT FATCA CRS (L0767) has been developed by combining 3 e-lessons,
viz., KYC/AML-Part-I (L0438) , KYC/AML-Part-II (L0439) and FATCA &CRS
(L0637) and the same has been made available in e-learning portal. There has
also been a proposal to increase the list of approved study courses for officers in
scale IV/V.

B) With the merger of five Associate Banks and Bharatiya Mahila Bank with
State Bank of India, the guidelines for Mandatory Learning-2017-18 shall be
equally applicable from 1st April, 2017 to all their employees from clerical to Top
Executives in DMD (TEGSS-II in SBI) . After data merger, all employees of the
Bank ( SBI, e-ABs & e-BMB ) can now access one single Gyanodaya e-learning
portal at https://mybanklearning.sbi.co.in. User data ( of all e-ABs ) have been
merged into a single database and access to the SBI specific content ( e-
lessons & e-capsules with tests and Mobile nuggets) has been provided. History
data (tests details in the respective e-ABs) of users have also been merged with
the summary record of the tests completed by the users of e-ABs employees
updated in SBI e-Learning portal.

C) In order to take the initiative forward by giving more emphasis on Knowledge

Management as a part of overall Talent Management and to take care of other
requirements as mentioned under paragraph 2 (A) above, the guidelines for the
year 2017-18 shall be as under:

Sl Category of Mandatory learning requirements and AARF marks

No officials/ Distribution
. employees
i. Executives Guidelines for 2016-17 shall continue for 2017-18 for DGMs to
from DGMs DMDs. They will be required to successfully complete prescribed
to DMDs number of topics on Harvard Manage Mentor (HMM) as under :
Completion of Harvard Manage Mentor Marks
(HMM) topics/lessons Distribution
10 or more + 20 up to FY 2016-17
5
(Total to make 30)
7 to less than 10 + 20 up to FY 2016-17
4
(Total to make 27)
4 to less than 7 + 20 up FY 2016-17
3
(Total to make 24)
less than 4 + 20 up FY 2016-17
0
(Total less than 24)

An Executive has to complete first 20 lessons/topics on HMM

which were to be done up to 2017 and then to complete the
required no of lessons/topics for the current year i.e. 2017-18 to
become eligible for the allotted marks.

Those executives who have already completed required number

of HMM lessons/topics earlier, their lessons will be carried over
and given credit in their current year AARF.

Once an executive completes all the HMM topics successfully,

full credit for the same will be awarded to him/her in AARF in
subsequent years.
For officials who were exempted from the purview of Mandatory
Learning in earlier year(s), their requirement will be reduced by
10 lessons/topics per year. For example, officials promoted in
TEGS VI in 2015-16 and exempted for one year out of 2015-16
and 2016-17 will be required to complete 20 (10+10), 17(7+10)
14(4+10) lessons/ topics on HMM for 5,4,3 marks respectively.
But if they were exempted for both the years, they will be
required to complete only 10,7,4 lessons/topics for the same
marks. Similar principle will be followed for officials promoted to
TEGS-VI in 2016-17.

Officials who will be promoted to TEGS VI during 2017-18 or

who were promoted earlier but were exempted from the purview
of Mandatory Learning during all the previous year(s) will be
required to complete HMM topics as under :

Completion of Harvard Manage Mentor Marks

(HMM) topics/lessons Distribution
10 or more 5
7 to less than 10 4
4 to less than 7 3
less than 4 0

ii. Officers in Appropriate roles have to be mapped to all Scale IV/V Officers
Scale IV & V by the Reporting Authority through HRMS.
All officers in Scale IV and V will have to complete 20 mandatory
role based e-lessons + one study course from the list of 48
(increased from 44 in 2016-17 ) approved certification courses of
the Bank ( listed in Annexure-A with Certification ID in HRMS ).

Due credit will be given to the officials who have already

completed some of these courses from the list of approved
courses earlier.

Completion of Mandatory Role based Marks

e-lessons & Approved Course Distribution
1 Approved Course + Lesson No L0767on 5
KYC AML CFT FATCA CRS + minimum 19
other mandatory role based e-lessons [ (out
of a basket of 33 e-lessons) (increased from
32 in 2016-17)]
1 Approved Course + minimum 20 4
mandatory role based e-lessons without
completing L0767 [(out of a basket of 33
e-lessons)(increased from 32 in 2016-17)]
Lesson no L0767 + minimum 19 other 4
mandatory role based e-lessons
( out of a basket of 33 e-lessons )
Minimum 20 mandatory role based
e-lessons without completing L0767[ out of 3
a basket of 33 e-lessons) (increased from
32 in 2016-17)]
Lesson No L0767 + 1 approved course 3
Only one approved course 2
None 0
a) In case there is no role change during the year 2017-18 and
the official has already completed the mandatory role based
e-lessons during 2016-17 or before, the official will have to
complete the Lesson No. L0767 plus any other 19 e-lessons
from the basket of total e-lessons.

b) In case an official performs more than one role during the

year, the official will be required to complete lesson No. L0767
plus any of the 19 e-lessons out of the basket of mandatory e-
lessons mapped to any of these roles.

c) In case an official has not completed the mandatory role

based e-lessons in 2016-17 or before, the official will have to
complete the remaining mandatory e-lessons besides taking up
the additional e-lessons for 2017-18.

d) In case any new role is created during the year 2017-18, roles
most near to the posts/assignments of the employees/officials
have to be assigned to them.

e) Due credit will be given to the officials who have already

completed all or some e-lessons earlier, which has/have not
been considered for scoring yet. However, no credit will be given
for e-lessons which have been successfully completed during
2016-17 or before but have subsequently been deactivated
because of obsolescence or other. Due to deactivation of e-
Lessons, there is a possibility that for an employee, who has
completed 20 ML e-Lessons last year, the status is shown as
incomplete in this year. In such cases, it will be adjusted
appropriately showing them as completed as of last year.

Note :
An officer in scale IV/V is required to do any of the 48
 certificate courses as listed in the Annexure-A together with
the prescribed minimum number of e-lessons. Mandatory
Learning circular does not deal with reimbursement of
examination fees, cost of courseware and payment of
honorarium etc. These will be governed by the concerned
circular instructions through which the approved course(s)
was/were included/ introduced under Bank’s Reward &
Recognition Scheme.
iii. Officers in Appropriate roles have to be mapped to all Scale I to III Officers
Scale I to III by the Reporting Authority through HRMS.

Completion of Mandatory Role based Marks

e-lessons/ other e-lessons Distribution
30 & above : Lesson No. L0767 + 19
minimum other mandatory role based
5
e-lessons (out of a basket of 33 e-lessons) +
10 other additional e-lessons.
30 & above : 20 minimum mandatory role
based e-lessons without completing L0767
+10 other additional e-lessons. 4
[ out of a basket of 33 e-lessons)
( to make a total of 30 e-lessons )
25 & above : Lesson No. L0767 + minimum
14 other mandatory role based e-lessons (out
4
of a basket of 33 e-lessons) + rest other e-
lessons ( to make a total of 25 e-lessons )
25 & above : 15 minimum mandatory role
based e-lessons without completing L0767 +
3
rest other e-lessons. (out of a basket of 33
e-lessons) ( to make a total of 25 e-lessons )
20 & above : Lesson No. L0767 + minimum
of other 09 mandatory role based e-lessons
( out of a basket of 33 e-lessons) + rest other 3
e-lessons ( to make a total of 20 e-lessons )

20 & above : 10 minimum mandatory role

based e-lessons without L 0767+ rest other
2
e-lessons ( out of a basket of 33 e-lessons)
( to make a total of 20 e-lessons )
Less than 20 e-lessons 0

a) In case there is no role change during the year 2017-18 and

the official has already completed the mandatory role based
e-lessons during 2016-17 or before, the official will have to
complete the Lesson No. L0767 plus any other 29 e-lessons
from the basket of total e-lessons.

b) In case an official performs more than one role during the

year, the official will be required to complete lesson No. L0767
plus any of the 19 e-lessons out of the basket of mandatory e-
lessons mapped to any of these roles + 10 other e-lessons from
the basket of available e-lessons on the portal.

c) In case an official has not completed the mandatory role

based e-lessons in 2016-17 or before, the official will have to
complete the remaining mandatory e-lessons besides taking up
the additional e-lessons for 2017-18.

d) In case any new role is created during the year 2017-18, roles
most near to the posts/assignments of the employees/officials
have to be assigned to them.

e) Due credit will be given to the officials who have already

completed all or some e-lessons earlier, which has/have not
 been considered for scoring yet. However, no credit will be given
for e-lessons which have been successfully completed during
2016-17 or before but have subsequently been deactivated
because of obsolescence or other. Due to deactivation of e-
Lessons, there is a possibility that for an employee, who has
completed 20 ML e-Lessons last year, the status is shown as
incomplete in this year.
iv. POs / TOs (i) All POs / TOs will be required to complete Lesson No. L0767
+ any 71 e-lessons , out of the basket of 86 e-Lessons meant
for them,15 days before the confirmation test to be eligible for
appearing in their confirmation test.

ii) The above stipulations will be equally applicable to POs/TOs

of e-ABs ( under probation) except e-SBP irrespective of their
date of confirmation as well as to POs/TOs of e-SBP and e-BMB
(Bharatiya Mahila Bank) who are due for confirmation in the
Bank on or after 01/10/2017. Since mandatory e-learning policy
was not implemented in e-SBP and e-BMB, this stipulation shall
be waived for POs/TOs of e-SBP and e-BMB due for
confirmation on or before 30.09.2017. All POs/TOs of e-SBP and
e-BMB due for confirmation after 30.09.2017 shall be required to
complete the 72 mandatory e-Lessons ( Lesson No. L0767+
any 71 e-lessons) as prescribed for POs/TOs of SBI and other
e-ABs, before confirmation. The POs/TOs of e-SBP and e-BMB
who shall be confirmed up to 30.09.2017 without the stipulation
of mandatory e-Lessons shall have to complete the said 72 e-
Lessons (Lesson No. L0767 + any 71 e-lessons) in place of
their quota of 30 role based lessons as confirmed officers, by
31st March,2018. For them, the distribution of marks in AARF
/CDS for the year 2017-18 will be as under:
(iii) It is of paramount importance that role allocation to POs/TOs
Completion of Mandatory e-lessons for Marks
POs/TOs of e-SBP and e-BMB due for Distribution
confirmation up to 30.09.2017
72 & above : Lesson No. L0767 (single e-
lesson on KYC AML CFT FATCA CRS) + 71
minimum other mandatory e-lessons (out of a 5
basket of 86 e-lessons for POs/ TOs)
72 & above : 72 minimum mandatory e-
lessons without completing L0767.
4
(out of a basket of 86 e-lessons for POs/
TOs)
62 & above : Lesson No. L0767 (single e-
lesson on KYC AML CFT FATCA CRS) + 61
4
minimum other mandatory e-lessons (out of a
basket of 86 e-lessons for POs/ TOs)
62 & above : 62 minimum mandatory e-
lessons without completing L0767
3
(out of a basket of 86 e-lessons for POs/
TOs)
52 & above : Lesson No. L0767 (single e-
lesson on KYC AML CFT FATCA CRS) + 51
3
minimum other mandatory e-lessons (out of a
basket of 86 e-lessons for POs/ TOs)
52 & above : 52 minimum mandatory e-
lessons without completing L0767
2
(out of a basket of 86 e-lessons for POs/
TOs)
Less than 52 e-lessons 0

of e-ABs and e-BMB due for confirmation up to 30/09/2017 is

done immediately on their confirmation.

(iv) If any TO has already completed all or few of these e-

 lessons before his/her appointment as TO, due credit will be
given to him/her.

v. Clerical Appropriate roles have to be mapped to all confirmed clerical

Employees staff by the Reporting Authority through HRMS. All confirmed
clerical staff will complete the following mandatory learning :

Completion of Mandatory Role based Marks

e-lessons /e-capsules Distribution
20 & above : Lesson No. L0767 + 09 other
mandatory role based e-lessons + 10
mandatory role based e-capsules from the 5
basket of 17 e-lessons and 16 e-capsules
each. ( to make a total of 20 or above )
20 & above : Minimum 10 mandatory role
based e-lessons without L0767 + 10
mandatory role based e-capsules from the 4
basket of 17 e-lessons and 16 e-capsules
each. ( to make a total of 20 or above)
15 & above : Lesson No. L0767 + minimum
of 7 other mandatory role based e-lessons +
minimum 7 mandatory role based e-capsules 4
from the basket of 17 e-lessons and 16
e-capsules each. (to make a total of 15 to 19)
15 & above : Minimum 8 mandatory role
based e-lessons without L0767 + minimum 7
mandatory role based e-capsules from the 3
basket of 17 e-lessons and 16 e-capsules
each. (to make a total of 15 to 19)
10 & above : Lesson No. L0767 + minimum
of 4 other mandatory role based e-lessons +
minimum 5 mandatory role based e-capsules 3
from the basket of 17 e-lessons and 16
e-capsules each ( to make a total of 10 to 14)
10 & above : Minimum of 5 mandatory role
based e-lessons without L0767 from the
basket of 17 e-lessons +minimum 5 mandatory 2
role based e-capsule from the basket of 16
e-capsule ( to make a total of 10 to 14)
Less than 10 mandatory e-lessons/
e-capsules from the basket of 17 0
e-lessons and 16 e-capsules each.

a) In case there is no role change during the year 2017-18 and

the employee has already completed the mandatory role based
e-lessons and e-capsule during 2016-17 or before, the
employee will have to complete the Lesson No. L0767 plus any
other 9 e-lessons + 10 e-capsules from the basket of total e-
lessons and e-capsules.

b) In case an employee performs more than one role during the

year, the employee will be required to complete the stipulated
number of e-lesson including L0767/e-capsule out of the basket
of mandatory e-lessons/e-capsules mapped to any of these
roles.

c) In case an employee has not completed the mandatory role

based e-lessons/ e-capsules during 2016-17 or before, the
employee will have to complete the remaining mandatory
e-lessons/ e-capsules besides taking up the additional e-
lessons for 2017-18.
 d) In case any new role is created during the year 2017-18, roles
most near to the posts/assignments of the employees will have
to be assigned to them.

e) Due credit will be given to the employees who have already

completed all or some e-lessons earlier, which has/have not
been considered for scoring yet. However, no credit will be given
for e-lessons which have been successfully completed during
2016-17 or before but have subsequently been deactivated
because of obsolescence or other. Due to deactivation of e-
Lessons, there is a possibility that for an employee, who has
completed 10 ML e-Lessons last year, the status is shown as
incomplete in this year.

D) FOLLOWING CATEGORY OF OFFICIALS/ EMPLOYEES WILL BE

EXEMPTED FROM THE PURVIEW OF MANDATORY LEARNING FOR THE
YEAR 2017-18 :-
a) All Employees ( including those on probation ) with Visual impairment
classified under the category “Persons with Differently Abilities”.

b) Officials posted Overseas as JIBO/IBO/SIBO or for any other assignment.

c) Officials on deputation to outside organizations and Subsidiaries. Officials/

employees of other organization, Subsidiaries posted to State Bank of
India will also be exempted from the purview of Mandatory Learning.

d) All Telecom operators/ Head and Senior Draughtsman, Armourer,

Pharmacist, Hindi Translator, Nurse, A.C. Plant Operator, S.T. Plant
Operator, Electrician (Electrical Supervisor), Control Room Operator,
Sewage fitter, Plant Assistant.

e) Steward, Encoder Machine Operator, Data net Operator, Bradma Machine

Operator, Data entry operator, Cashier operating electronic cash register,
Mill checking assistant.

f) Officials on contractual employment.

g) Medical officers (both full time and part time.

h) Officials/Employees who will join or be confirmed in the Bank on or after

1st October of the current financial year.

i) Officials/Employees promoted in the Bank on or after 1 st January of the

current financial year. However, they will be required to complete the
lessons/course if any, as per their previous grade/assignment.

E) The Chief General Manager of the Circles/ Head of Departments will have to
send the lists of employees along with their Personnel Number, PF No, Name,
Designation etc. ( both hard copy and soft copy), falling under any of the
categories mentioned in sl. no 02 (D) above, duly approved for exemption by
them, to STU, Corporate Centre by
31st January, 2018.

F) The Chief General Managers of the Circles/ Departments are also empowered
to exempt the branches / employees with very low connectivity and also
employees posted in branches in difficult locations. However, this discretion is to
be exercised judiciously as it involves operational risk. Further, in case of some
natural calamity, social unrest or employees on long leave for 180 days or more
etc., the CGM may exempt such employees. Circles/Departments will have to
send the lists of employees along with their Personnel Number, PF No, Name,
Designation etc. (both hard copy and soft copy), duly approved for exemption by
them to STU, Corporate Centre by 31st January, 2018.
G) In case officials are repatriated back from overseas assignment or from
outside organisations and if their stay in the Bank, after repatriation/returning
from deputation, is more than 90 days, they will have to complete stipulated
Mandatory Learning requirement during this period of stay.

H) Confirmed employees of e-ABs and e-BMB will be treated as fresh

appointees in SBI so far as Mandatory Learning is concerned. They will be
required to do the lessons/ capsules/ courses specific for 2017-18 only
without any arrears lessons/ capsules/ courses etc. Probationary Officers
in e-ABs and e-BMB will be guided by the policy given in paragraph 02 (C)
iv hereinabove.

I) The cut-off date for completion of mandatory e-lessons by individual

employees for FY 2017-18 will be fixed as 31 st December, 2017. This will
ensure avoiding year end rush and excessive load on the system. There is
adequate time in the current year left for the employees to plan and
complete their mandatory e-learning requirements accordingly.

03. It is important to note that new e-lesson(s) on CRM ( Customer

Relationship Management ) will also be made mandatory for all employees
from clerical up to officers in scale –V for FY 2017-18. The necessary
guidelines for the same shall be issued in due course.

04. All ATIs/SBLCs should ensure that during the training period, the participants
complete the e-lessons/e-capsules with extra time given after the sessions,
where necessary.

05. DMD & CDO will be the final authority to issue any clarification in the matter.

06. Please bring the contents of this Circular to the notice of all concerned and
arrange accordingly.

Yours faithfully,

( Prashant Kumar )
Dy. Managing Director &
Corporate Development Officer
 Annexu
re - A

Approved Courses under Mandatory Learning for SMGS-IV/V Officials

Sl. Particulars Conducted by Certificate
Institutes / ID in HRMS
Organisations
01. JAIIB IIBF 67
01A CAIIB – Part I IIBF 69
02. CAIIB – Part II IIBF 70
Diploma in Treasury, Investment & Risk IIBF 182
03.
management
04. Diploma in International Banking & Finance IIBF 184
05. Diploma in Banking Technology IIBF 65
06. Advanced Wealth Management course IIBF 152
(formerly known as PGDFA) Or
07. Certified Financial Planner (CFP) FPSB, India 191
08. Certificate course on International Trade IIBF 136
Finance
09. Certificate course on AML – KYC IIBF 137
10. Certificate course on MSME Finance for IIBF 335
Bankers
11. Certified Information System Banker (CeISB) IIBF 139
12. Certificate course on Project Finance IIBF 141
13. Certificate course on Micro-Finance IIBF 343
14. Certificate course on IT Security IIBF 345
15. Certificate course on Prevention of Cyber IIBF 346
Crimes & Fraud Management
16. Certificate course on Customer Service & IIBF 341
Banking Codes and Standards
17. Certificate course on Foreign Exchange IIBF 356
Facilities for Individuals
18. Certificate course : FIMMDA NSE Debt Market FIMMDA 357
(Basic) Module
19. Diploma in Business Finance (DBF) of ICFAI ICFAI 248
20. Financial Risk Manager (FRM) conducted by GARP 188
Global Association of Risk Professionals
(GARP) Or
21. Professional Risk Manager (PRM) conducted by PRIMA 189
Professional Risk Managers’ International
Association (PRMIA)
22. Online certificate course on RTI conducted by DoPT, GOI 351
the Department of Personnel & Training
(DoPT), Govt. of India
Oracle certified Professional Examinations :
23. -Oracle Certified Professional Data Base 180
Administrator (OCP – DBA : any version) ORACLE
24. -Oracle Certified Professional Internet 181
Application Developer (any version)
25. AMFI Mutual Fund certification test conducted AMFI 146
by Association of Mutual Funds in India (AMFI)
in association with National Stock Exchange of
India (NSE)
26. Renewal of AMFI Certification Indian Institute 352
of Capital
Markets
27. Bancassurance Tie-up : SBI Life Any Insurance 326
Training
Institute
accredited by
 IRDA

28. Bancassurance Tie-up : Certification Insurance 288

examination for General Insurance Institute of
India
29. Depository Participant Activity (Demat National 353
Business) : Depository Operations Certification Institute of
Examination (DOCE) Securities
Markets
(NISM)
30. Indian Green Building Council accredited Indian Green 354
professional qualifications (For Bank’s civil, Building
electrical, telecom engineers and fire officers) Council (IGBC)
31. Certificate course of the Bureau of Energy National 355
Efficiency conducted by National Productivity Productivity
Council (NPC) – (For Bank’s engineers and fire Council (NPC)
officers)
32. Telecom Engineers : CCNA (Cisco Certified CCNA 48
Network Associate) certification
33. Certificate Course on NISM Series-1: Currency NISM 358
Derivatives Certification Examination
34. Certificate Course For Debt Recovery Agents IIBF 359
(DRAs)
35. Certificate Course on NISM Series –IIIA: NISM 360
Securities Intermediaries Compliance(Non-
Fund) Certification Examination
36. Certificate Course on NISM Series –IV: Interest NISM 361
Rate Derivatives Certification Examination
37. Certificate Course on NISM Series –VII: NISM 362
Securities Operations and Risk Management
Certification Examination
38. Certificate Course : NISM Series –VIII: Equity NISM 363
Derivatives Certification Examination
39. Certificate Course on Mutual Fund: NISM NISM 342
Series –V-A: Mutual Fund Distributors
Certification Examination
40. Certification Course on Investment Adviser NISM 366
NISM-Series-X-A : Investment Adviser (Level-I)
41. Certified Banking Compliance Professional IIBF 323
(CBCP) Course
42. Certified Project Finance Professional (CPFP) IIBF & 386
Course IFMR
43. Certified Credit Officer (CCO) Course IIBF 387
44. Certification Course on Mutual Fund NISM 365
Distributors (Level-II) : NISM-Series-V-C:
45. ITIL (IT Infra Library) Foundation Level AXELOS, HQ- 389
Certification Course UK
46. Certificate Course in Digital Banking IIBF 394
47. Certified Documentary Credit Specialist (CDCS) IFSA/ICC & 373
BBA
48 Certified Anti-Money Laundering Specialist ACAMS 276
(CAMS)

******