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12
Endings
There is no real ending. It’s just the place where you stop
the story.—McNelly, Herbert, and Herbert (1969)
LEARNING OBJECTIVES
283
284 IV: ENDINGS AND PROFESSIONAL ISSUES
requires a shift in focus as client and therapist begin the process of saying
goodbye. Although termination may be represented as a date on the calendar, it
is also a transition point between the process of therapy and a new phase of life
without therapy.
Different orientations of therapy place varying emphases on the termination
phase of treatment (Joyce, Piper, Ogrodniczuk, & Klein, 2007b). In some treat-
ment approaches, termination is actually the central focus (Mann, 1973; Mann &
Goldman, 1982). Mann (1973) recommends a “relentless” focus on termination as
a way to address separation and ending, which are inevitable in all relationships
and in life itself. Others have suggested that the entirety of the work of therapy
is a prologue to termination (Hoyt, 1979). Cognitive behavioral approaches view
termination as a time of consolidation and preparation for the next phase of inde-
pendent application, whereas psychodynamic practitioners also incorporate an
emphasis on mourning the loss of the therapy. Regardless of therapeutic orienta-
tion, all agree that it is important that clients demonstrate the ability to continue
the work initiated in psychotherapy on their own. Some therapists will discuss
how to manage anticipated future problems and others may help the client make
contingency plans for returning to treatment if needed. Termination of therapy
gives clients an opportunity to say goodbye in a controlled way, with both par-
ties taking the process seriously. This type of ending is different from many
other endings clients may have experienced that were sudden, unexpected, or
unreciprocated.
There are different types of termination. Ideally, the decision to terminate
will be made mutually, based on the progress the client has made. Termination
is sometimes initiated by the client for any number of reasons—including dis-
satisfaction with the treatment, relocation, or financial pressures. Therapists may
also initiate termination because of the end of training, changes in health sta-
tus, or even death. When termination is unilateral—that is, initiated by only one
member of the dyad—many issues may arise. This chapter will begin to explore
the many aspects of termination that beginning clinicians should consider before
therapy even begins.
TERMINATION ISSUES
There are many things to consider when thinking about termination. There are
different reasons for ending therapy and, thus, various types of termination.
The end of therapy may be initiated by client or therapist (or both), or it may
be brought about by institutional forces or external forces, like finances. Most
people—therapists and clients alike—experience a complex array of emotions
when it comes to saying goodbye to an important person in their life. Early
losses and concerns about being left or leaving others can often affect the pro-
cess of termination. The ending phase of therapy can be emotionally and cogni-
tively intense. There is a summing up process that involves consolidating and
integrating the gains of the therapy. The inherent challenges of termination—
which involve embracing independence and leaving a relationship that has been
helpful—are a test of the therapy itself, a way to evaluate the stability of the
achievements made (Levy, 1986).
12: ENDINGS 285
The question of when a treatment should end is a complicated one. In the first
major work ever written about termination, Freud (1937/1953, p. 219) wrote about
the requirements that should be fulfilled in order to proceed with termination:
Two conditions have been approximately fulfilled: first, that the patient shall no
longer be suffering from his symptoms and shall have overcome his anxieties and
his inhibitions; and secondly, that the [therapist] shall judge that so much repressed
material has been made conscious, so much that was unintelligible has been
explained, and so much internal resistance conquered, that there is no need to fear
a repetition of the pathological processes concerned.
As you begin working with clients, you will become aware that it is decep-
tively simple to say that therapy ends once the goals of treatment have been
achieved, or that the unintelligible has been explained. Therapists of different
theoretical orientations may quantify or measure progress in psychotherapy
in a variety of ways; however, most agree that termination is ideally a mutu-
ally agreed upon decision (between client and therapist) that emerges naturally
once the client has achieved relief from distress and mastery of new insight and
skills to manage future distress (Jakobsons, Brown, Gordon, & Joiner, 2007; Joyce,
Piper, Ogrodniczuk, & Klein, 2007a). There are many things to consider when
considering termination. In terms of the appropriate time for termination, clini-
cians should begin by considering whether the treatment goals have been met
and whether the client appears to have achieved some degree of mastery over his
or her problems.
some individuals with particular problems, symptoms may return. This is espe-
cially true for individuals with substance abuse problems (Walitzer & Dearing,
2006), bipolar disorder (Scott, Colom, & Vieta, 2007), psychotic disorders
(Alvarez-Jimenez et al., 2012), and personality disorders (Zanarini et al., 2010).
Assessing recovery involves evaluating whether the client has demonstrated
improved social and emotional functioning. These aspects of recovery, how-
ever, are not required for all types of termination. For example, termination hap-
pens within a hospital setting when clinicians deem a client ready for discharge.
Although this client has achieved enough symptom relief to recommend a less
restrictive level of care, it is not expected that he or she will have returned to a
pre-morbid level of social functioning.
Mastery involves resolving many of the problems that gave rise to the symp-
toms. This includes, but is not limited to, insight and cognitive understanding
of the problem. It also suggests an ability to function at a higher capacity if the
precipitating problem were to arise again. For psychodynamic clinicians, mastery
may include the resolution of certain interpersonal styles that became apparent
through the therapeutic relationship. For example, if a client is prone to suspicion
and mistrust in relationships and this leads to anxiety and interpersonal dysfunc-
tion, termination should be predicated partly on successful resolution of this style
of relating. In this case, the transference relationship may be the mechanism that
leads to change. As the client has increased opportunity to test his or her hypoth-
eses about other people’s motives and intentions, he or she may be able to inter-
nalize certain aspects of the therapy and the therapeutic process. Therapist and
client can utilize the therapeutic relationship to prepare the client for maintaining
a healthier way of interacting with others. Termination is typically recommended
when clients report a sense of pride regarding the new skills they have acquired, as
opposed to doubt about whether they will be able to function. This type of confi-
dence is often indicative of symptom remission and a significant degree of mastery.
The termination phase of therapy is distinct from the initial assessment phase
and the working phase (Figure 12.1). It has a tendency to stimulate issues asso-
ciated with separation and loss and is likely to provoke such feelings in both
therapist and client. The salience of the termination phase varies widely with
respect to theoretical orientation, duration of treatment, and the quality of the
therapeutic relationship. Termination of open-ended psychotherapy is likely to
focus more substantially on the loss of the therapeutic relationship and expres-
sion of grief over this loss may be encouraged. Within a short-term or problem-
focused treatment, termination may emphasize the client’s resources and ability
to function independently. Therapists who recognize the import of the thera-
peutic alliance are also more likely to explore all of the feelings—positive and
negative—associated with termination.
In most termination processes it is useful to discuss some, if not all, of the
following topics with the client:
FIGURE 12.1 Termination is never truly the end. For many clients it is the beginning of a new
way of being in the world.
Courtesy of Jason Scragz.
It’s important to notice what happened this time. You experienced a problem that
was similar to the ones you faced when we began working together. What is dif-
ferent now is that you were able to think through this challenge without feeling
particularly anxious and you resolved it with great skill. Now when you come in to
talk about it, there is actually very little to discuss because you’ve taken care of the
problem so effectively.
These types of observations reinforce the client’s confidence in his or her own
abilities and help the client see concrete evidence that termination is appropriate.
Ideal Termination
Termination can occur in any number of ways. The ideal termination situation
is one in which the client and therapist mutually agree upon the decision to end
12: ENDINGS 289
treatment and collaborate to develop a process for termination. The intensity and
duration of the therapy typically dictate the length of the termination phase. For
example, a client receiving six sessions of therapy for a specific phobia will likely
require minimal planning for termination. It may be introduced at the end of the
fifth session with treatment concluding by the end of the sixth session. At the
other end of the spectrum, in a 2-year therapy focused on childhood neglect and
long-term sexual abuse, the termination phase of treatment may cover several
weeks or months and require extensive preparation. The fact that different cli-
ents require different levels of closure may also dictate the length and intensity
of the termination phase. Therapists must be sensitive to clients’ idiosyncratic
reactions to saying goodbye as well as the complex countertransference reactions
that may arise.
Clients may come to session with fewer problems to report. There may also
be evidence of internalization for the therapist, for example, “I remembered what
we talked about last week and it really helped me when I started to argue with
my boss.” These types of statements may mark the beginning of the termina-
tion phase. For some clients, it will be difficult to suggest that termination be
considered. In one study of clients’ feelings during psychotherapy termination,
a participant stated that one of the most positive aspects of termination was the
“capacity to end a routine and announce without concern my wish to end and
the capacity to cope with the therapist’s response” (Roe, Dekel, Harel, Fennig, &
Fennig, 2006, p. 75). This comment highlights the importance of the therapeutic
relationship, the client’s implicit concern about hurting the therapist by leaving,
and ultimately the ability to pursue his own goals separate and apart from the
therapist.
When therapy ends, the interpersonal connection between therapist and
client does not cease to exist. The gains that have been made in therapy should
be sustained, and aspects of the therapy (and even the therapist) should have
been largely internalized by the patient. Edelson (1963) has said, ‘‘what has
been happening keeps going on inside the patient’’ (p. 14). Growth and change
continue beyond the bounds of a formal treatment. In an ideal scenario, the
termination phase should focus on the gains the client has made, the current
strengths, and areas in which he or she is likely to continue growing indepen-
dently. This is all part of the consolidation process that allows the client to
continue in a process of growth and intrapersonal development even after the
therapy has ended.
With some clients, particularly children and adolescents, it can be helpful to
create a concrete reminder or summary of the work that has been done. Therapist
and client may consider creating a memory book that describes, visually and in
words, how the therapy began, major highlights, and hopes for the future (Elbow,
1987). Another option is to create an award certificate for a child that describes
her achievements in therapy (e.g., “This award recognizes Juliet for facing her
fears and overcoming them”). This type of ritual is an effective way of providing
children with closure and a tangible reminder of this meaningful relationship.
Some day-treatment programs or other institutionalized services provide gradu-
ation ceremonies or goodbye parties when someone moves on. These types of
formal celebrations can also be helpful markers along a person’s journey toward
mental health.
290 IV: ENDINGS AND PROFESSIONAL ISSUES
Beyond this ideal framework for termination—a mutually agreed upon and
purposeful ending to a successful therapy—there are many other scenarios
that can unfold (Figure 12.2). Premature termination refers to any early end-
ing to the therapy that takes place before it would have ideally ended. It is
estimated that between 30% and 60% of clients end therapy prematurely and
unilaterally (Reis & Brown, 1999). Client-initiated premature termination is
when the client decides to end therapy contrary to either the therapist’s cur-
rent recommendation or the originally agreed upon duration of treatment
(Ogrodniczuk, Joyce, & Piper, 2005). Premature termination is associated with
certain demographic variables. In one meta-analysis of 125 studies of prema-
ture termination, increased risk for dropping out of therapy was associated
with being non-white, having a lower level of education, and lower socioeco-
nomic status (Wierzbicki & Pekarik, 1993).
Not all premature terminations represent treatment failures. Some clients
who discontinue psychotherapy may feel sufficiently helped. Other types of
premature terminations may occur because of certain life circumstances such as
financial pressures or relocation. These more positive types of premature termi-
nations appear to be the exception rather than the rule. Clients who discontinue
psychotherapy early understandably report less therapeutic progress and more
psychological distress (Pekarik, 1992). They also have a tendency to overutilize
mental health services (Carpenter, Del Gaudio, & Morrow, 1979), by contacting
mental health providers at twice the rate of those who complete therapy.
FIGURE 12.2 Parting ways. The decision to end treatment may be mutual or unilateral,
on the part of the therapist or client.
Courtesy of Hitesh Shah.
292 IV: ENDINGS AND PROFESSIONAL ISSUES
BOX 12.1
Why do clients leave therapy? When the therapeutic relationship ends abruptly,
we are left to consider why a particular client left treatment. It is important to
maintain a realistic appraisal of our abilities. Depending on your personality
style and general sense of self-efficacy, you may have a tendency to (a) take
full responsibility for early terminations in a way that is overly self-punitive
or (b) abdicate responsibility and blame the client for the way things ended.
Murdock, Edwards, and Murdock (2010) asked two groups of thera-
pists to read vignettes that described a case of premature termination. In
the case presented, the therapeutic alliance was described as strong, and
the client had made considerable progress in therapy but had identified
remaining issues to be addressed. The vignette then ended with a statement
indicating that the client had called and terminated therapy without expla-
nation. The vignettes were identical for both groups of therapists, but dif-
fered in one way: The female client in the vignette was either referred to as
“your client” or “the client.” The therapists who participated in this study
were then asked to rate the likelihood that the client, therapist, or other out-
side factors had caused the treatment to end. The researchers were looking
for differences in these ratings based on whether the vignette presented had
described the client as “your client” or “the client.” Do you have a hypoth-
esis about what differences they may have found?
It turns out that those therapists who read vignettes referring to “your
client” were more likely to attribute the cause of termination to the client.
(continued)
12: ENDINGS 293
(continued)
Therapists presented with vignettes with the term “the client” tended to
attribute termination to therapist factors. The researchers concluded that
the therapists had engaged in a self-serving bias, which is a tendency to see
ourselves in a more positive light than we deserve. Therapists who were
primed to see the client as their own were less likely to take responsibility
for the termination. This self-serving bias may help protect therapists from
threats to their self-esteem and professional identity that arise when clients
stop treatment abruptly.
In another study, psychologists were interviewed about a premature
termination they had experienced (Piselli et al., 2011). Researchers asked
the respondents several questions, including, “What characteristics of this
client contributed to his or her premature departure?,” “What missteps, if
any, do you feel you made in your work with this client?,” and “In what
way might your actions have contributed to the client’s departure?” Psy-
chologists in the study reported that clients found the work of therapy too
difficult, became defensive in response to interventions made, or enacted
a transference. In addition to these client-related variables, a majority of
respondents identified their own mistakes and failures as possible reasons
for the termination. These included failing to see or address a problem, using
ineffective interventions, and feeling burnt-out, frustrated, or discouraged
in their work with the client.
As you move forward with clinical placements, what stories will you
tell yourself to fill in the gaps when a client leaves treatment unexpect-
edly? Are there some explanations for premature termination that are more
difficult to consider?
are things you have already learned about—addressing client expectations (see
Chapter 5), enhancing motivation (see Chapter 10), building a strong therapeutic
alliance (see Chapter 7), and encouraging expression of a broad range of emotions
(see Chapter 11). Keep in mind that throughout your career as a counseling pro-
fessional, clients will leave treatment unexpectedly and sometimes even without
notice. It is important to recognize that clients pursue and complete treatment
when there is a good working relationship, but also when they are willing and
able to engage in the work of psychotherapy.
BOX 12.2
Spotlight on Culture
Surprisingly little research has been done on the role of cultural difference
in predicting premature termination of psychotherapy. One study of 527
clients indicated that it was actually the therapist’s ethnic identity and gen-
der that predicted premature termination—above and beyond similar client
demographic variables (Williams, Ketring, & Salts, 2005). Mental health ser-
vices are a traditionally European American, middle class institution (Sue &
Sue, 1999), and it is possible that the rituals associated with psychotherapy
may seem unfamiliar or strange to those of other groups. There may be a
mismatch between client and therapist expectations of how therapy should
proceed and how the therapeutic relationship will develop. Talking about
obvious and also latent differences between client and therapist is one way
to address differing expectations before they lead to early termination.
late, and nonpayment. More direct expressions of frustration are also likely to
come. Clients may say things that are difficult for empathic, caring professionals
to hear, such as “How can you leave me right after my mother died?” or “If you
really cared about me, you would stay.”
Therapists are also likely to feel a range of negative emotions surrounding
initiating termination. Leaving a job, for any reason, highlights the natural limita-
tions of the therapist. The relationship between therapist and client is limited in
time and scope. But when the therapist is the one to discontinue the relationship,
she becomes the source of the client’s hurt. Therapist-initiated termination often
sends a message that is opposite to what the entire therapy has been designed
to communicate. Therapists may fear they are communicating to the client, “You
are not my first priority,” “I have needs and obligations that are more important
than your need for me to stay,” and, “You have been vulnerable with me and now
I will abandon you.” As helping professionals whose entire professional identity
centers on being a supportive presence, leaving will understandably bring up a
complex array of feelings.
Trainees forced to initiate termination because of the end of a clinical place-
ment may feel anxious, depressed, angry, or sad during termination (Baum,
2006; Zuckerman & Mitchell, 2004). Clinicians in training may worry about how
much they are harming their clients and feel guilty about leaving (Baum, 2006;
Gould, 1978).
BOX 12.3
BOX 12.4
(continued)
300 IV: ENDINGS AND PROFESSIONAL ISSUES
(continued)
in life, while his relations to the principal people in his life were adjusted. But
then we came to a full stop. We made no progress in clearing up his child-
hood’s neurosis, which was the basis of his later illness, and it was obvious
that the patient found his present situation quite comfortable and did not
intend to take any step which would bring him nearer to the end of his treat-
ment. It was a case of the patient himself obstructing the cure: The analysis
was in danger of failing as a result of its—partial—success. In this predica-
ment I resorted to the heroic remedy of fixing a date for the conclusion of the
analysis. At the beginning of a period of treatment I told the patient that the
coming year was to be the last of his analysis, no matter what progress he
made or failed to make in the time still left to him. At first he did not believe
me, but, once he was convinced that I was in deadly earnest, the change which
I had hoped for began to take place. His resistances crumbled away, and in
the last months of treatment he was able to produce all the memories and to
discover the connecting links which were necessary for the understanding of
his early neurosis and his recovery from the illness from which he was then
suffering. When he took leave of me at midsummer, 1914, with as little suspi-
cion as the rest of us of what lay so shortly ahead, I believed that his cure was
complete and permanent.
In a postscript to this patient’s case-history I have already reported that
I was mistaken. When, towards the end of the War, he returned to Vienna, a
refugee and destitute, I had to help him to master a part of the transference
which had remained unresolved. Within a few months this was successfully
accomplished and I was able to conclude my postscript with the statement
that “since then the patient has felt normal and has behaved unexceptionably,
in spite of the War having robbed him of his home, his possessions and all his
family relationships.” Fifteen years have passed since then, without disprov-
ing the truth of this verdict. (Freud, 1937/1953, pp. 217–218)
CHAPTER REVIEW
1. Think about the endings you have experienced in the past several years—
graduations, moving away from home, leaving a job, or another type of
goodbye. How did you handle this termination experience? What was
difficult about it? How do you think this style of dealing with goodbyes may
affect your work with clients?
2. As you prepare for your clinical placements during your training, have you
thought about how often you will have to leave your clients? Draft three or
four ways that you might discuss termination with a client at the beginning
of treatment. Now imagine your client has forgotten that you are a trainee;
he or she has no recollection that you will be leaving at the end of the
academic year. What will you say to remind him or her? When should this
conversation take place?
3. In what ways does the end of a romantic relationship mirror the ending of a
therapeutic relationship? In what ways do these two types of endings differ?
4. Elisabeth Kübler-Ross developed the five stages of grief—denial, anger,
bargaining, depression, and acceptance—to describe how people cope with
significant losses such as the death of a loved one or divorce. How might
these different reactions to loss emerge within the therapeutic relationship as
it nears its end?
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KEYWORDS
case management mastery termination
client-initiated premature memory book termination phase
termination premature termination therapist-initiated premature
forced termination pre-therapy preparation termination
functional impairment recovery time-limited termination
ideal termination spaced termination time-limited treatment
FURTHER READING
• Joyce, A. S., Piper, W. E., Ogrodniczuk, J. S., & Klein, R. H. (2007). Termination
in psychotherapy: A psychodynamic model of processes and outcomes. Washington,
DC: American Psychological Association.
A comprehensive text on termination from a psychodynamic perspective, this
book also includes discussion of cognitive behavioral, supportive, and inter-
personal approaches to termination. Many academic libraries have electronic
versions of this text available through their online databases.