MARIBEL SILVA

408.829.8953 ♦ silva.maribel01@gmail.com

MARKETING
Enthusiastic Detailed Organized

A highly organized and detail oriented individual with over 3.5 years of customer service experience providing
thorough and skillful support to any company. A pro-active team player, establishes rapport easily with others,
builds strong relationships and expands network connections. Professional and presentable. Fluent in English
and Spanish. Knowledgeable of basic office functions. Additional skills and characteristics:

✓ Good Communication Skills ✓ Quick Problem Solver ✓ Friendly Personality

✓ Dedicated Team Player ✓ Task Driven ✓ Quick Learner
✓ Great Presenter ✓ Responsible ✓ Strong Computer skills

EXPERIENCE

ALERT1/RESPONSE LINK San Jose, CA October 2015- October 2016

Team Resources Coordinator May 2016 - October 2016

· Screen resumes on a daily basis

· Key person to hire necessary personnel in appropriate departments

· Perform phone screens to eligible candidates

· Set up in-person interviews and assessments with appropriate Hiring Manager

· Post job descriptions on job boards and job sites

· Re-wrote job posts on a daily basis to ensure a unique post every time

· Handle confidential paperwork and file in appropriate location

· Assist management in other projects as requested

Marketing Intern October 2015- May 2016

· Gather data, analyze and create daily comparison reports

· Analyze market trends and create power point presentations

· Work with others to complete project assignments

· Create email campaigns to target market audience: Members only

· Perform market research/content marketing

· Create and manage blogs on a daily basis

· Manage Pinterest Account and analyze modern trends

 · Responsible for giving sales forecast to appropriate departments

· Provide great customer service and respond to customer inquiries on live chat

· Weekly meetings with 3rd Party PPC vendors

· Take product photos, edit, and use on company website (ex. blogs)

TOGO’S/BASKIN ROBINS AT GILROY FARM Gilroy, CA June 2014-October 2015

Cashier/Customer Service

GILROY GARDENS Gilroy, CA Winter Season 2013

Cashier/Customer Service

EDUCATION, TRAINING & PROFICIENCIES

San Jose State University: Expected graduation: Spring 2019, Major: Business Administration concentration in
Marketing
Member of: MA (Marketing Association)
De Anza College: AST (Associate Degree for Transfer) in Business Administration, 2015-2017
Christopher High School: Graduated June 2015, last semester: 4.1 GPA
ASB Leadership, 2011-2012
Landmark Worldwide: Landmark Forum Graduate, 2008 and 2011
Computer Skills: Microsoft Office: Excel, Word, Power Point, Google: Familiar with Analytics, Drive, Sheets,
Docs, Power Point